6 datasets found
  1. F

    English Conversation Chat Dataset for Telecom Domain

    • futurebeeai.com
    wav
    Updated Aug 1, 2022
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    FutureBee AI (2022). English Conversation Chat Dataset for Telecom Domain [Dataset]. https://www.futurebeeai.com/dataset/text-dataset/english-telecom-domain-conversation-text-dataset
    Explore at:
    wavAvailable download formats
    Dataset updated
    Aug 1, 2022
    Dataset provided by
    FutureBeeAI
    Authors
    FutureBee AI
    License

    https://www.futurebeeai.com/data-license-agreementhttps://www.futurebeeai.com/data-license-agreement

    Dataset funded by
    FutureBeeAI
    Description

    Introduction

    The dataset comprises over 12,000 chat conversations, each focusing on specific Telecom related topics. Each conversation provides a detailed interaction between a call center agent and a customer, capturing real-life scenarios and language nuances.

    Participants Details: 200+ native English participants from the FutureBeeAI community.
    Word Count & Length: Chats are diverse, averaging 300 to 700 words and 50 to 150 turns across both speakers.

    Topic Diversity

    The chat dataset covers a wide range of conversations on Telecom topics, ensuring that the dataset is comprehensive and relevant for training and fine-tuning models for various Telecom use cases. It offers diversity in terms of conversation topics, chat types, and outcomes, including both inbound and outbound chats with positive, neutral, and negative outcomes.

    Inbound Chats:
    Phone Number Porting
    Network Connectivity Issues
    Billing and Payments
    Technical Support
    Service Activation
    International Roaming Enquiry
    Refunds and Billing Adjustments
    Emergency Service Access, and many more
    Outbound Chats:
    Welcome Calls / Onboarding Process
    Payment Reminders
    Customer Surveys
    Technical Updates
    Service Usage Reviews
    Network Complaint Update, and many more

    Language Variety & Nuances

    The conversations in this dataset capture the diverse language styles and expressions prevalent in English Telecom interactions. This diversity ensures the dataset accurately represents the language used by English speakers in Telecom contexts.

    The dataset encompasses a wide array of language elements, including:

    Naming Conventions: Chats include a variety of English personal and business names.
    Localized Details: Real-world addresses, emails, phone numbers, and other contact information as according to different English-speaking regions.
    Temporal and Numeric Expressions: Dates, times, currencies, and numbers in English forms, adhering to local conventions.
    Idiomatic Expressions and Slang: It includes local slang, idioms, and informal phrase present in English Telecom conversations.

    This linguistic authenticity ensures that the dataset equips researchers and developers with a comprehensive understanding of the intricate language patterns, cultural references, and communication styles inherent to English Telecom interactions.

    Conversational Flow and Interaction Types

    The dataset includes a broad range of conversations, from simple inquiries to detailed discussions, capturing the dynamic nature of Telecom customer-agent interactions.

    Simple Inquiries
    Detailed Discussions
    Transactional Interactions
    Problem-Solving Dialogues
    Advisory Sessions
    Routine Checks and Follow-Ups

    Each of these conversations contains various aspects of conversation flow like:

    Greetings
    Authentication
    Information gathering
    Resolution identification
    <div style="margin-top:10px; margin-bottom: 10px; margin-left: 30px;font-weight: 300; display: flex; gap: 16px; align-items:

  2. F

    Bahasa Conversation Chat Dataset for Telecom Domain

    • futurebeeai.com
    wav
    Updated Aug 1, 2022
    Share
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    FutureBee AI (2022). Bahasa Conversation Chat Dataset for Telecom Domain [Dataset]. https://www.futurebeeai.com/dataset/text-dataset/bahasa-telecom-domain-conversation-text-dataset
    Explore at:
    wavAvailable download formats
    Dataset updated
    Aug 1, 2022
    Dataset provided by
    FutureBeeAI
    Authors
    FutureBee AI
    License

    https://www.futurebeeai.com/data-license-agreementhttps://www.futurebeeai.com/data-license-agreement

    Dataset funded by
    FutureBeeAI
    Description

    Introduction

    The dataset comprises over 10,000 chat conversations, each focusing on specific Telecom related topics. Each conversation provides a detailed interaction between a call center agent and a customer, capturing real-life scenarios and language nuances.

    Participants Details: 150+ native Bahasa participants from the FutureBeeAI community.
    Word Count & Length: Chats are diverse, averaging 300 to 700 words and 50 to 150 turns across both speakers.

    Topic Diversity

    The chat dataset covers a wide range of conversations on Telecom topics, ensuring that the dataset is comprehensive and relevant for training and fine-tuning models for various Telecom use cases. It offers diversity in terms of conversation topics, chat types, and outcomes, including both inbound and outbound chats with positive, neutral, and negative outcomes.

    Inbound Chats:
    Phone Number Porting
    Network Connectivity Issues
    Billing and Payments
    Technical Support
    Service Activation
    International Roaming Enquiry
    Refunds and Billing Adjustments
    Emergency Service Access, and many more
    Outbound Chats:
    Welcome Calls / Onboarding Process
    Payment Reminders
    Customer Surveys
    Technical Updates
    Service Usage Reviews
    Network Complaint Update, and many more

    Language Variety & Nuances

    The conversations in this dataset capture the diverse language styles and expressions prevalent in Bahasa Telecom interactions. This diversity ensures the dataset accurately represents the language used by Bahasa speakers in Telecom contexts.

    The dataset encompasses a wide array of language elements, including:

    Naming Conventions: Chats include a variety of Bahasa personal and business names.
    Localized Details: Real-world addresses, emails, phone numbers, and other contact information as according to different Bahasa-speaking regions.
    Temporal and Numeric Expressions: Dates, times, currencies, and numbers in Bahasa forms, adhering to local conventions.
    Idiomatic Expressions and Slang: It includes local slang, idioms, and informal phrase present in Bahasa Telecom conversations.

    This linguistic authenticity ensures that the dataset equips researchers and developers with a comprehensive understanding of the intricate language patterns, cultural references, and communication styles inherent to Bahasa Telecom interactions.

    Conversational Flow and Interaction Types

    The dataset includes a broad range of conversations, from simple inquiries to detailed discussions, capturing the dynamic nature of Telecom customer-agent interactions.

    Simple Inquiries
    Detailed Discussions
    Transactional Interactions
    Problem-Solving Dialogues
    Advisory Sessions
    Routine Checks and Follow-Ups

    Each of these conversations contains various aspects of conversation flow like:

    Greetings
    Authentication
    Information gathering
    Resolution identification
    <span

  3. F

    Tamil Conversation Chat Dataset for Telecom Domain

    • futurebeeai.com
    wav
    Updated Aug 1, 2022
    Share
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    TwitterTwitter
    Email
    Click to copy link
    Link copied
    Close
    Cite
    FutureBee AI (2022). Tamil Conversation Chat Dataset for Telecom Domain [Dataset]. https://www.futurebeeai.com/dataset/text-dataset/tamil-telecom-domain-conversation-text-dataset
    Explore at:
    wavAvailable download formats
    Dataset updated
    Aug 1, 2022
    Dataset provided by
    FutureBeeAI
    Authors
    FutureBee AI
    License

    https://www.futurebeeai.com/data-license-agreementhttps://www.futurebeeai.com/data-license-agreement

    Dataset funded by
    FutureBeeAI
    Description

    Introduction

    The dataset comprises over 12,000 chat conversations, each focusing on specific Telecom related topics. Each conversation provides a detailed interaction between a call center agent and a customer, capturing real-life scenarios and language nuances.

    Participants Details: 200+ native Tamil participants from the FutureBeeAI community.
    Word Count & Length: Chats are diverse, averaging 300 to 700 words and 50 to 150 turns across both speakers.

    Topic Diversity

    The chat dataset covers a wide range of conversations on Telecom topics, ensuring that the dataset is comprehensive and relevant for training and fine-tuning models for various Telecom use cases. It offers diversity in terms of conversation topics, chat types, and outcomes, including both inbound and outbound chats with positive, neutral, and negative outcomes.

    Inbound Chats:
    Phone Number Porting
    Network Connectivity Issues
    Billing and Payments
    Technical Support
    Service Activation
    International Roaming Enquiry
    Refunds and Billing Adjustments
    Emergency Service Access, and many more
    Outbound Chats:
    Welcome Calls / Onboarding Process
    Payment Reminders
    Customer Surveys
    Technical Updates
    Service Usage Reviews
    Network Complaint Update, and many more

    Language Variety & Nuances

    The conversations in this dataset capture the diverse language styles and expressions prevalent in Tamil Telecom interactions. This diversity ensures the dataset accurately represents the language used by Tamil speakers in Telecom contexts.

    The dataset encompasses a wide array of language elements, including:

    Naming Conventions: Chats include a variety of Tamil personal and business names.
    Localized Details: Real-world addresses, emails, phone numbers, and other contact information as according to different Tamil-speaking regions.
    Temporal and Numeric Expressions: Dates, times, currencies, and numbers in Tamil forms, adhering to local conventions.
    Idiomatic Expressions and Slang: It includes local slang, idioms, and informal phrase present in Tamil Telecom conversations.

    This linguistic authenticity ensures that the dataset equips researchers and developers with a comprehensive understanding of the intricate language patterns, cultural references, and communication styles inherent to Tamil Telecom interactions.

    Conversational Flow and Interaction Types

    The dataset includes a broad range of conversations, from simple inquiries to detailed discussions, capturing the dynamic nature of Telecom customer-agent interactions.

    Simple Inquiries
    Detailed Discussions
    Transactional Interactions
    Problem-Solving Dialogues
    Advisory Sessions
    Routine Checks and Follow-Ups

    Each of these conversations contains various aspects of conversation flow like:

    Greetings
    Authentication
    Information gathering
    Resolution identification
    <span

  4. F

    Bengali Conversation Chat Dataset for Telecom Domain

    • futurebeeai.com
    wav
    Updated Aug 1, 2022
    Share
    FacebookFacebook
    TwitterTwitter
    Email
    Click to copy link
    Link copied
    Close
    Cite
    FutureBee AI (2022). Bengali Conversation Chat Dataset for Telecom Domain [Dataset]. https://www.futurebeeai.com/dataset/text-dataset/bengali-telecom-domain-conversation-text-dataset
    Explore at:
    wavAvailable download formats
    Dataset updated
    Aug 1, 2022
    Dataset provided by
    FutureBeeAI
    Authors
    FutureBee AI
    License

    https://www.futurebeeai.com/data-license-agreementhttps://www.futurebeeai.com/data-license-agreement

    Dataset funded by
    FutureBeeAI
    Description

    Introduction

    The dataset comprises over 12,000 chat conversations, each focusing on specific Telecom related topics. Each conversation provides a detailed interaction between a call center agent and a customer, capturing real-life scenarios and language nuances.

    Participants Details: 200+ native Bengali participants from the FutureBeeAI community.
    Word Count & Length: Chats are diverse, averaging 300 to 700 words and 50 to 150 turns across both speakers.

    Topic Diversity

    The chat dataset covers a wide range of conversations on Telecom topics, ensuring that the dataset is comprehensive and relevant for training and fine-tuning models for various Telecom use cases. It offers diversity in terms of conversation topics, chat types, and outcomes, including both inbound and outbound chats with positive, neutral, and negative outcomes.

    Inbound Chats:
    Phone Number Porting
    Network Connectivity Issues
    Billing and Payments
    Technical Support
    Service Activation
    International Roaming Enquiry
    Refunds and Billing Adjustments
    Emergency Service Access, and many more
    Outbound Chats:
    Welcome Calls / Onboarding Process
    Payment Reminders
    Customer Surveys
    Technical Updates
    Service Usage Reviews
    Network Complaint Update, and many more

    Language Variety & Nuances

    The conversations in this dataset capture the diverse language styles and expressions prevalent in Bengali Telecom interactions. This diversity ensures the dataset accurately represents the language used by Bengali speakers in Telecom contexts.

    The dataset encompasses a wide array of language elements, including:

    Naming Conventions: Chats include a variety of Bengali personal and business names.
    Localized Details: Real-world addresses, emails, phone numbers, and other contact information as according to different Bengali-speaking regions.
    Temporal and Numeric Expressions: Dates, times, currencies, and numbers in Bengali forms, adhering to local conventions.
    Idiomatic Expressions and Slang: It includes local slang, idioms, and informal phrase present in Bengali Telecom conversations.

    This linguistic authenticity ensures that the dataset equips researchers and developers with a comprehensive understanding of the intricate language patterns, cultural references, and communication styles inherent to Bengali Telecom interactions.

    Conversational Flow and Interaction Types

    The dataset includes a broad range of conversations, from simple inquiries to detailed discussions, capturing the dynamic nature of Telecom customer-agent interactions.

    Simple Inquiries
    Detailed Discussions
    Transactional Interactions
    Problem-Solving Dialogues
    Advisory Sessions
    Routine Checks and Follow-Ups

    Each of these conversations contains various aspects of conversation flow like:

    Greetings
    Authentication
    Information gathering
    Resolution identification
    <div style="margin-top:10px; margin-bottom: 10px; margin-left: 30px;font-weight: 300; display: flex; gap: 16px; align-items:

  5. F

    Hindi Conversation Chat Dataset for Telecom Domain

    • futurebeeai.com
    wav
    Updated Aug 1, 2022
    Share
    FacebookFacebook
    TwitterTwitter
    Email
    Click to copy link
    Link copied
    Close
    Cite
    FutureBee AI (2022). Hindi Conversation Chat Dataset for Telecom Domain [Dataset]. https://www.futurebeeai.com/dataset/text-dataset/hindi-telecom-domain-conversation-text-dataset
    Explore at:
    wavAvailable download formats
    Dataset updated
    Aug 1, 2022
    Dataset provided by
    FutureBeeAI
    Authors
    FutureBee AI
    License

    https://www.futurebeeai.com/data-license-agreementhttps://www.futurebeeai.com/data-license-agreement

    Dataset funded by
    FutureBeeAI
    Description

    Introduction

    The dataset comprises over 12,000 chat conversations, each focusing on specific Telecom related topics. Each conversation provides a detailed interaction between a call center agent and a customer, capturing real-life scenarios and language nuances.

    Participants Details: 200+ native Hindi participants from the FutureBeeAI community.
    Word Count & Length: Chats are diverse, averaging 300 to 700 words and 50 to 150 turns across both speakers.

    Topic Diversity

    The chat dataset covers a wide range of conversations on Telecom topics, ensuring that the dataset is comprehensive and relevant for training and fine-tuning models for various Telecom use cases. It offers diversity in terms of conversation topics, chat types, and outcomes, including both inbound and outbound chats with positive, neutral, and negative outcomes.

    Inbound Chats:
    Phone Number Porting
    Network Connectivity Issues
    Billing and Payments
    Technical Support
    Service Activation
    International Roaming Enquiry
    Refunds and Billing Adjustments
    Emergency Service Access, and many more
    Outbound Chats:
    Welcome Calls / Onboarding Process
    Payment Reminders
    Customer Surveys
    Technical Updates
    Service Usage Reviews
    Network Complaint Update, and many more

    Language Variety & Nuances

    The conversations in this dataset capture the diverse language styles and expressions prevalent in Hindi Telecom interactions. This diversity ensures the dataset accurately represents the language used by Hindi speakers in Telecom contexts.

    The dataset encompasses a wide array of language elements, including:

    Naming Conventions: Chats include a variety of Hindi personal and business names.
    Localized Details: Real-world addresses, emails, phone numbers, and other contact information as according to different Hindi-speaking regions.
    Temporal and Numeric Expressions: Dates, times, currencies, and numbers in Hindi forms, adhering to local conventions.
    Idiomatic Expressions and Slang: It includes local slang, idioms, and informal phrase present in Hindi Telecom conversations.

    This linguistic authenticity ensures that the dataset equips researchers and developers with a comprehensive understanding of the intricate language patterns, cultural references, and communication styles inherent to Hindi Telecom interactions.

    Conversational Flow and Interaction Types

    The dataset includes a broad range of conversations, from simple inquiries to detailed discussions, capturing the dynamic nature of Telecom customer-agent interactions.

    Simple Inquiries
    Detailed Discussions
    Transactional Interactions
    Problem-Solving Dialogues
    Advisory Sessions
    Routine Checks and Follow-Ups

    Each of these conversations contains various aspects of conversation flow like:

    Greetings
    Authentication
    Information gathering
    Resolution identification
    <span

  6. F

    Telugu Conversation Chat Dataset for Telecom Domain

    • futurebeeai.com
    wav
    Updated Aug 1, 2022
    Share
    FacebookFacebook
    TwitterTwitter
    Email
    Click to copy link
    Link copied
    Close
    Cite
    FutureBee AI (2022). Telugu Conversation Chat Dataset for Telecom Domain [Dataset]. https://www.futurebeeai.com/dataset/text-dataset/telugu-telecom-domain-conversation-text-dataset
    Explore at:
    wavAvailable download formats
    Dataset updated
    Aug 1, 2022
    Dataset provided by
    FutureBeeAI
    Authors
    FutureBee AI
    License

    https://www.futurebeeai.com/data-license-agreementhttps://www.futurebeeai.com/data-license-agreement

    Dataset funded by
    FutureBeeAI
    Description

    Introduction

    The dataset comprises over 12,000 chat conversations, each focusing on specific Telecom related topics. Each conversation provides a detailed interaction between a call center agent and a customer, capturing real-life scenarios and language nuances.

    Participants Details: 200+ native Telugu participants from the FutureBeeAI community.
    Word Count & Length: Chats are diverse, averaging 300 to 700 words and 50 to 150 turns across both speakers.

    Topic Diversity

    The chat dataset covers a wide range of conversations on Telecom topics, ensuring that the dataset is comprehensive and relevant for training and fine-tuning models for various Telecom use cases. It offers diversity in terms of conversation topics, chat types, and outcomes, including both inbound and outbound chats with positive, neutral, and negative outcomes.

    Inbound Chats:
    Phone Number Porting
    Network Connectivity Issues
    Billing and Payments
    Technical Support
    Service Activation
    International Roaming Enquiry
    Refunds and Billing Adjustments
    Emergency Service Access, and many more
    Outbound Chats:
    Welcome Calls / Onboarding Process
    Payment Reminders
    Customer Surveys
    Technical Updates
    Service Usage Reviews
    Network Complaint Update, and many more

    Language Variety & Nuances

    The conversations in this dataset capture the diverse language styles and expressions prevalent in Telugu Telecom interactions. This diversity ensures the dataset accurately represents the language used by Telugu speakers in Telecom contexts.

    The dataset encompasses a wide array of language elements, including:

    Naming Conventions: Chats include a variety of Telugu personal and business names.
    Localized Details: Real-world addresses, emails, phone numbers, and other contact information as according to different Telugu-speaking regions.
    Temporal and Numeric Expressions: Dates, times, currencies, and numbers in Telugu forms, adhering to local conventions.
    Idiomatic Expressions and Slang: It includes local slang, idioms, and informal phrase present in Telugu Telecom conversations.

    This linguistic authenticity ensures that the dataset equips researchers and developers with a comprehensive understanding of the intricate language patterns, cultural references, and communication styles inherent to Telugu Telecom interactions.

    Conversational Flow and Interaction Types

    The dataset includes a broad range of conversations, from simple inquiries to detailed discussions, capturing the dynamic nature of Telecom customer-agent interactions.

    Simple Inquiries
    Detailed Discussions
    Transactional Interactions
    Problem-Solving Dialogues
    Advisory Sessions
    Routine Checks and Follow-Ups

    Each of these conversations contains various aspects of conversation flow like:

    Greetings
    Authentication
    Information gathering
    Resolution identification
    <span

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Share
FacebookFacebook
TwitterTwitter
Email
Click to copy link
Link copied
Close
Cite
FutureBee AI (2022). English Conversation Chat Dataset for Telecom Domain [Dataset]. https://www.futurebeeai.com/dataset/text-dataset/english-telecom-domain-conversation-text-dataset

English Conversation Chat Dataset for Telecom Domain

Explore at:
wavAvailable download formats
Dataset updated
Aug 1, 2022
Dataset provided by
FutureBeeAI
Authors
FutureBee AI
License

https://www.futurebeeai.com/data-license-agreementhttps://www.futurebeeai.com/data-license-agreement

Dataset funded by
FutureBeeAI
Description

Introduction

The dataset comprises over 12,000 chat conversations, each focusing on specific Telecom related topics. Each conversation provides a detailed interaction between a call center agent and a customer, capturing real-life scenarios and language nuances.

Participants Details: 200+ native English participants from the FutureBeeAI community.
Word Count & Length: Chats are diverse, averaging 300 to 700 words and 50 to 150 turns across both speakers.

Topic Diversity

The chat dataset covers a wide range of conversations on Telecom topics, ensuring that the dataset is comprehensive and relevant for training and fine-tuning models for various Telecom use cases. It offers diversity in terms of conversation topics, chat types, and outcomes, including both inbound and outbound chats with positive, neutral, and negative outcomes.

Inbound Chats:
Phone Number Porting
Network Connectivity Issues
Billing and Payments
Technical Support
Service Activation
International Roaming Enquiry
Refunds and Billing Adjustments
Emergency Service Access, and many more
Outbound Chats:
Welcome Calls / Onboarding Process
Payment Reminders
Customer Surveys
Technical Updates
Service Usage Reviews
Network Complaint Update, and many more

Language Variety & Nuances

The conversations in this dataset capture the diverse language styles and expressions prevalent in English Telecom interactions. This diversity ensures the dataset accurately represents the language used by English speakers in Telecom contexts.

The dataset encompasses a wide array of language elements, including:

Naming Conventions: Chats include a variety of English personal and business names.
Localized Details: Real-world addresses, emails, phone numbers, and other contact information as according to different English-speaking regions.
Temporal and Numeric Expressions: Dates, times, currencies, and numbers in English forms, adhering to local conventions.
Idiomatic Expressions and Slang: It includes local slang, idioms, and informal phrase present in English Telecom conversations.

This linguistic authenticity ensures that the dataset equips researchers and developers with a comprehensive understanding of the intricate language patterns, cultural references, and communication styles inherent to English Telecom interactions.

Conversational Flow and Interaction Types

The dataset includes a broad range of conversations, from simple inquiries to detailed discussions, capturing the dynamic nature of Telecom customer-agent interactions.

Simple Inquiries
Detailed Discussions
Transactional Interactions
Problem-Solving Dialogues
Advisory Sessions
Routine Checks and Follow-Ups

Each of these conversations contains various aspects of conversation flow like:

Greetings
Authentication
Information gathering
Resolution identification
<div style="margin-top:10px; margin-bottom: 10px; margin-left: 30px;font-weight: 300; display: flex; gap: 16px; align-items:

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