The number of employees of JPMorgan Chase worldwide increased overall between 2008 and 2023, despite some fluctuations. The number of JPMorgan Chase employees amounted to almost 310 thousand in 2023. JPMorgan Chase – additional information JPMorgan Chase, along with Wells Fargo, Bank of America and Citigroup, is one of the leading banks in the United States. Headquartered in New York, JPMorgan Chase ranked fifth among the largest banks worldwide in terms of total assets in 2023. JPMorgan Chase was also the largest banks in the world with regards to market capitalization. As of December 2023, the company's market cap amounted to approximately 492 billion U.S. dollars. The number of JP Morgan Chase employees has increased since 2016, when the bank employed 234,335 people. In 2023, the bank had just over 309 thousand employees. Along with Wells Fargo, JP Morgan Chase is one of the largest U.S. employers in the banking sector.

JPMorgan Chase was the largest U.S. employer in the banking sector as of December 31, 2023. The bank had over 220,000 employees at the end of the year. Wells Fargo ranked second, with close to 200,000 employees. In 2023, JPMorgan Chase was also the largest U.S. bank in terms of number of branches, which may explain their high employee number. Employment in the U.S. banking sector The number of employees of FDIC-insured banks in the United States fluctuated during the last decade, from around 1.96 million in 2012, down to 1.91 million in 2014, and up to around two million in 2023. There is no clear downward trend in bank employment in the United States, despite the decreasing number of bank branches in the last several years. The largest banks The big four in the U.S. banking industry are JPMorgan Chase, Bank of America, Wells Fargo, and Citigroup. The largest, JPMorgan Chase, is not only the leading bank in the United States in terms of market capitalization, but also the leading bank in the world. The bank had a market capitalization of around 492 billion U.S. dollars as of 2023.

India JP Morgan Chase Bank: Business per Employee data was reported at 911.150 % in 2018. This records a decrease from the previous number of 967.290 % for 2017. India JP Morgan Chase Bank: Business per Employee data is updated yearly, averaging 182.530 % from Mar 2000 (Median) to 2018, with 19 observations. The data reached an all-time high of 967.290 % in 2017 and a record low of 12.411 % in 2000. India JP Morgan Chase Bank: Business per Employee data remains active status in CEIC and is reported by Reserve Bank of India. The data is categorized under India Premium Database’s Banking Sector – Table IN.KBR026: Foreign Banks: Selected Financial Ratios: JP Morgan Chase Bank.

In 2022, 49 percent of the total employees of JPMorgan Chase were women, and 51 percent were men. On the board, the share of female directors was 36 percent, and 39 percent of the operating committee was composed of female employees. The most significant gender gap was in senior level positions: 27 percent of all senior level employees were women, and 73 percent were men. JPMorgan Chase is one of the largest banks in terms of the number of employees in the United States.JPMorgan Chase: a leader in the banking sectorThe impressive number of employees is just one of the aspects that makes JPMorgan Chase one of the leading banks in the United States. Its leading role, however, is not only limited to the United States: JPMorgan Chase is also among the largest banks globally in terms of total assets. In addition, the New York-based giant was the largest bank worldwide based on market capitalization in 2021. Environmental, social and governance (ESG) strategies: why do companies focus on diversity? Until not long ago, ESG mainly focused on corporate social responsibility, such as community development and volunteering. The concept of ESG has, however, took on a new, more diversified meaning in recent years. It now refers to a company’s approach to climate, customers, employees, and governance. As there is an increasing global focus on ESG issues, banks and corporations include more and more diversity data in their annual reports. The spotlight on ESG issues is also one of the reasons why ESG principles and practices have become a critical component of investment decision making. Thus, high ESG standards are now a matter of reputation for banks and asset managers, and they can also lead to improved long-term returns.

India JP Morgan Chase Bank: OE: Payment and Provision for Employees data was reported at 1,812.291 INR mn in 2018. This records an increase from the previous number of 1,702.581 INR mn for 2017. India JP Morgan Chase Bank: OE: Payment and Provision for Employees data is updated yearly, averaging 394.907 INR mn from Mar 1996 (Median) to 2018, with 23 observations. The data reached an all-time high of 1,812.291 INR mn in 2018 and a record low of 10.000 INR mn in 1998. India JP Morgan Chase Bank: OE: Payment and Provision for Employees data remains active status in CEIC and is reported by Reserve Bank of India. The data is categorized under Global Database’s India – Table IN.KBQ027: Foreign Banks: Income Statements: JP Morgan Chase Bank.

India JP Morgan Chase Bank: Profit per Employee data was reported at 36.330 % in 2018. This records an increase from the previous number of 33.300 % for 2017. India JP Morgan Chase Bank: Profit per Employee data is updated yearly, averaging 15.380 % from Mar 2000 (Median) to 2018, with 19 observations. The data reached an all-time high of 36.330 % in 2018 and a record low of 0.424 % in 2001. India JP Morgan Chase Bank: Profit per Employee data remains active status in CEIC and is reported by Reserve Bank of India. The data is categorized under India Premium Database’s Banking Sector – Table IN.KBR026: Foreign Banks: Selected Financial Ratios: JP Morgan Chase Bank.

In 2022, 53 percent of all U.S. employees at JPMorgan Chase were women, and 47 percent were men. The highest share of female employees was among professionals, where almost half of the employees were women. Among the mid-level managers, 43 percent of the employees were female. The least diverse segment of JPMorgan Chase was the executive and senior level segment, where less than 30 percent of the employees were female.

In 2023, 44 percent of JPMorgan Chase's U.S.-based employees identified as white, 21 percent as Hispanic, 19 percent as Asian, and 14 percent as Black. The share of white employees was slightly higher in previous years; in 2019, 49 percent of U.S.-based employees identified as white. Hispanics were consistently the second-largest racial group from 2019 to 2023, making up an average of 20.4 percent of the workforce, followed by Asians at 17 percent, and Blacks at an average of 13.6 percent.

JPMorgan Chase reported net revenue of 158.1 billion U.S. dollars in 2023, a record high for the firm. After 2008, its net revenue increased, consistently posted above 90 billion U.S. dollars each year. Why is net revenue important? Net revenue gives an idea of how much money a firm takes in, subtracting the cost of goods and services sold. It is linked to net income, another measure on the bank’s income sheet. This information helps investors and analysts understand the performance of JP Morgan. Both are GAAP measures, meaning they conform to the “generally accepted accounting principles” and are therefore reported consistently across firms. Other measures In addition to the financial flows, many analysts look to the financial size, as measured either by total assets or the market capitalization. Also, the number of employees can give have an idea of the physical size of JPMorgan Chase’s operations. These measures together paint a picture of the firm which investors pore over, trying to predict the future value of stock price.

Truist Bank had the highest proportion of Black employees among major U.S. banks, at 19.08 percent of its total workforce. Capital One ranked second at over 15 percent, while PNC, Bank of America, and JPMorgan Chase each maintained Black employee representation between 14 and 15 percent.

Except for JPMorgan Chase, Citigroup, Capital One and Bank of America, the share of minority employees in the total U.S.-based workforce of the leading U.S. banks was less than 50 percent. Among the observed banks, JPMorgan Chase had the most diverse workforce, with 56 percent of the employees who self-identified were racial minorities. JPMorgan Chase was followed by Citigroup, where the share of people of color was approximately 53 percent. Capital One ranked third in terms of racial diversity. Here, the share of non-white employees in the U.S.-based workforce was 51.4 percent. The share was the lowest at PNC Financial Services, where approximately 38 percent of the workforce were non-white.

As of January 14, 2025, the market capitalization of JPMorgan Chase amounted to 688.68 billion U.S. dollars, making it the largest bank in the United States. By this measure, the second-largest bank was Bank of America, followed by Wells Fargo. JPMorgan Chase and Bank of America were also the two largest banks in the world by market capitalization. What is market capitalization? Market capitalization, or stock market value, is the total value of shares issued by a publicly traded company. It reflects the equity value of a company. Market cap is calculated by multiplying the market price of one share by the number of shares outstanding. For example, the market cap of Bank of America can be calculated by multiplying its share price by the number of shares it has issued. Other measures of company size Total assets also allow to determine the size of a bank. Instead of focusing on the stock price, this metric measures the size of the bank’s operations by counting the size of its balance sheet. Bank revenue and income are also common indicators used to compare banks and their performance.

The “big four banks” in the United States are JPMorgan Chase, Bank of America, Wells Fargo, and Citibank. These banks are not only the largest in the United States, but also rank among the top banks worldwide by market capitalization, with JPMorgan Chase being the most valuable bank in the world. Total assets of banks As the largest bank in the United States, JPMorgan Chase had total assets worth over 3.5 trillion U.S. dollars as of September 2024. Despite being the bank with the highest market capitalization in the world, the bank ranked only fifth in terms of total assets worldwide, while the top four positions were all held by Chinese banks. Stability in the banking sector in the United States In the second quarter of 2024, all of the "big four" banks in the United States maintained a common equity tier 1 (CET1) capital ratio significantly above the required minimum of 4.5 percent. JPMorgan Chase reported a CET1 ratio of 15.33 percent. Meanwhile, the highest CET1 ratio among U.S. banks during this period was 16.77 percent, achieved by TD Bank, the tenth-largest bank in the country in 2024.

Bank of America's quarterly net interest income varied significantly between 2012 and 2024, with 2023 and 2024 recording the highest levels during this period. In the fourth quarter of 2024, the bank's net interest income reached approximately 14.36 billion U.S. dollars.

The largest bank in the world based on total assets in 2023 was the Industrial and Commercial Bank of China (ICBC). The bank's total assets reached approximately 6.3 trillion U.S. dollars that year. The following three largest banks that year were also Chinese: China Construction Bank, Agricultural Bank of China, and China Construction Bank. What are assets?An asset is an economic resource that can take a number of different forms. An asset is anything with economic value that an individual, organization or country can control in the expectation that it will provide future benefit. Tangible assets include anything that is physical and can include vehicles, precious metals, currencies and real estate. As far as banking is concerned, assets come from a broad range of areas. Bank assets consist of various kinds of loans and marketable securities, as well as base money reserves. Their assets are also tied up in physical properties such as buildings, equipment, and furniture. Largest bank by market capitalizationThe value of total assets is a common measure of a bank's prosperity, and is defined as all assets owned by the bank. Another common indicator is the bank's market capitalization, which is used to determine the size of the bank. The market capitalization is the market price of one share multiplied by the number of shares outstanding. Ranked by market capitalization instead of total assets, JPMorgan Chase was the largest bank in 2023, while ICBC ranked third.

Among the leading banks in the U.S., Citigroup had the highest share of racial minorities at executive and senior level in 2023. Here, approximately 34 percent of the executive and senior-level employees were non-white. Citigroup was followed by JPMorgan Chase, which was the only other bank where the share of racial minorities was at least 30 percent. PNC had the lowest share of non-white employees on executive and senior level.

JPMorgan Chase dominated the U.S. banking landscape in 2023, reporting a net income of 47.5 billion U.S. dollars, almost 20 billion more than Bank of America, which ranked second. Wells Fargo ranked third, with a net income of roughly 22 billion U.S. dollars. These three banks were also the largest banks based on total assets. The substantial lead held by JPMorgan Chase underscores its position as the financial powerhouse among American banks, reflecting its robust performance across various banking sectors. Market capitalization and global standing JPMorgan Chase's financial prowess extends beyond net income. With a market capitalization of 491.76 billion U.S. dollars as of December 31, 2023, it stood as the most valuable bank in the United States. Its massive market capitalization also made it the largest bank globally, with Bank of America following from a distance. This impressive valuation, coupled with its substantial net income, cements JPMorgan Chase's status as a financial titan. Asset base of JPMorgan Chase JPMorgan Chase's leadership is also evident in its asset base. The bank held 8.56 percent of total banking assets in the United States as of December 2023, surpassing Bank of America and Wells Fargo. This substantial market share translated to over 3.9 trillion U.S. dollars in total assets.

Banks employ various strategies to attract and retain their customer base, such as cheap overdrafts, in-credit interest and no withdrawal charges. While the number of new and active customers can be easily observed, customer satisfaction is trickier. Knowing how customers feel about the service received can help banks adjust to the dynamics of an increasingly competitive market. Customer satisfaction for leading banks in the UK According to the Which? customer satisfaction survey, as of November 2024, three digital banks, First Direct, Monzo Bank, and Starling Bank had the highest customer satisfaction score. According to the survey, 83 percent of these banks' customers were satisfied with the banks' services and products, and willing to recommend them to their friends. Investment in selected European countries Among the services that aim at making banking more customer-oriented and effortless is the current account switch service (CASS). CASS allows customers to change their bank account hassle-free, redirecting transactions and transferring payment arrangements. As of the second quarter of 2024, nine out of 20 banks observed increased their customer base following the CASS process. The highest gain-to-loss ratios were recorded by Danske Bank and Santander, gaining respectively 5.29 and 3.27 times more new customers than the ones lost to other banks.

As of July 2024, the market capitalization of Royal Bank of Canada amounted to 154 billion Canadian dollars, which placed the company at the top of the ranking. What is market capitalization? Market capitalization is one of the measures of the financial strength of a company. It shows the value of shares outstanding of a publicly traded company. It is basically calculated by multiplying the number of shares traded on a stock exchange by the price of a single share. Worldwide rankings In the United States, JP Morgan Chase bank had the largest market cap among the U.S. banks, amounting to 688.68 billion U.S. dollars as of January 2025. The bank was also the leader in the global ranking, followed by Bank of America, and ICBC (Industrial and Commercial Bank of China).

Cette statistique représente les principales banques aux États-Unis au 30 juin 2022, selon le nombre de salariés. On observe ainsi que la Wells Fargo Bank était le plus gros employeur américain dans le secteur bancaire en juin 2022, avec approximativement 214.924 d'employés.

Emploi dans le secteur bancaire - informations complémentaires

Hormis la Wells Fargo Bank, les autres principales banques en termes d'emploi aux États-Unis cette même année ont été : la JPMorgan Chase Bank (210.348 effectifs), la Citibank (186.465 salariés) et la Bank of America ( 133.221 employés).

S'agissant du chiffre de l'emploi mondial à la JPMorgan Chase Bank, il y avait approximativement 256.105 employés dans cette banque en 2018. À la Wells Fargo, il y avait approximativement 258.700 personnes employées dans le monde la même année. Il s'agit de deux des plus grandes banques américaines en termes de total des actifs. La Barclays Group, une compagnie de services financiers internationale dont le siège social est à Londres, a employé approximativement 192.300 personnes dans le monde en 2016.

Le nombre total d'employés dans le secteur bancaire commercial aux États-Unis a augmenté d'approximativement 1,53 million en 2010 à environ 1,55 million en 2016. Le secteur des assurances aux États-Unis (domicile bureau personnel) comptait d'autre part environ 348.300 employés en 2017.

Londres est l'un des centres financiers les plus importants au monde. Les compagnies de services financiers du monde entier y sont concentrées à un seul endroit. Le secteur des services financiers à Londres a employé 360.200 spécialistes financiers en 2015.