It provides 24/7 access to an organization and the location-enabled requests helps efficiently triage requests to the correct person or department responsible for its resolution. This accelerated approach improves the quality of life in a community and reduces long-term asset maintenance costs. Citizen Problem Reporter is typically implemented by planning departments, public works agencies, utilities, and other local government organizations that want to take a data-driven approach to asset maintenance or code enforcement.
The Citizen Problem Reporter solution delivers a set of capabilities that help you solicit requests from the public, manage the response to each request, solicit feedback from the public after addressing a request, and monitor the resolution of non-emergency requests in a community.
Learn More
A map used in the Citizen Problem Reporter app to submit non-emergency requests in the community.
A map used in the Citizen Problem Reporter app to submit non-emergency requests in the community.
A Crowdsource Reporter app used by the general public to submit non-emergency requests in their community.
An ArcGIS Instant Apps app used by the general public to submit non-emergency requests in their community.
A feature layer view used by the Citizen Problem Reporter app to submit non-emergency problems and requests in the community.
A map used in the Citizen Problem Reporter Dashboard to monitor satisfaction survey responses.
Citizen Problem Reporter is a configuration of Crowdsource Reporter that can be used by the general public to submit non-emergency problems or requests for service in their community from a smartphone, tablet, and desktop computer.
A map used in the Citizen Problem Manager app to triage non-emergency requests and update the status of each
A map used in the Citizen Problem Reporter Dashboard to monitor non-emergency requests.
A map used in the Citizen Problem Center site to display active problem reports.
An ArcGIS Instant Apps Manager app used by local government personnel to triage non-emergency requests and update the status of each.
An ArcGIS Dashboards app used by the general public to explore non-emergency requests in their community.
This item is meant only for demonstration purposes.
A Crowdsource Reporter app used by the general public, or local government personnel, to submit nonemergency problems in their community.
A Crowdsource Reporter app used by the general public to submit non-emergency requests in their community.
A feature layer view used to share satisfaction survey results with the public.
A Crowdsource Reporter app used by the general public to submit non-emergency requests in their community.
An ArcGIS Dashboards app used by local government personnel to monitor non-emergency requests and satisfaction survey responses.
Report an issue here.
It provides 24/7 access to an organization and the location-enabled requests helps efficiently triage requests to the correct person or department responsible for its resolution. This accelerated approach improves the quality of life in a community and reduces long-term asset maintenance costs. Citizen Problem Reporter is typically implemented by planning departments, public works agencies, utilities, and other local government organizations that want to take a data-driven approach to asset maintenance or code enforcement.
The Citizen Problem Reporter solution delivers a set of capabilities that help you solicit requests from the public, manage the response to each request, solicit feedback from the public after addressing a request, and monitor the resolution of non-emergency requests in a community.
Learn More