Between 2009 and 2024, SAP more than doubled its number of employees, increasing total employment from around 52,000 to around 109,973 in a little over 15 years. The company’s range of successful business software products, database management programs, and analytics tools has helped it to achieve years of consistent revenue growth. SAP SE SAP is a German tech company that focuses on enterprise business software. First making a name for itself in the 1970s with its real-time payroll and accounting software, the company has since grown into one of the most valuable technology brands in the world. One of the company’s main products is its SAP HANA software suite, which is a relational database management system with thousands of subscribers around the world SAP markets its software to companies of all sizes, providing a large range of analytics and data processing software in addition to its cloud and non-cloud database products. Enterprise Resource Planning software Enterprise resource planning (ERP) refers to the business process management software that allows businesses to integrate different aspects of business operations in one database, application and user interface. SAP, Oracle, and Microsoft are some of the biggest names in the market, each accounting for a significant portion of the total market, which brings in tens of billions of dollars in revenue each year.
In 2024, the number of fulltime employees at SAP worldwide in their research and development (R&D) department reached a record high of over 37 thousand. The strength of SAP's sales and research departments have helped the company consistently break its global revenue records year after year.
The German-based enterprise software company SAP SE is one of the leading companies in the corporate technology world. In 2024, SAP's global revenue amounted to 34 billion euros. For many years, the company has generated multibillion dollar revenues on a quarterly basis. According to the company's financial reports, the largest share of corporate revenue stems from cloud and software sales, which accounted for over 25 billion euros of their revenue in 2023. SAP is among the top ten most valuable German brands, competing with brands like Mercedes-Benz and BMW. SAP: A Global Leader in Technology As of 2023, SAP employed well over 100 thousand people worldwide, most working in research and development. That year, R&D expenditure came to 6 billion euros. The next largest department in terms of employees was the sales and marketing division, the strength of which is apparent from the company's continued recognition as one of the most valuable technology brands worldwide. Since 2014, SAP has partnerships with IBM and Microsoft. IBM provides the infrastructure service to support SAP's cloud software, and Microsoft cooperates with SAP to provide tools for data visualization and mobile applications.
As of the second quarter of 2022, German software company SAP SE reported a total of 20,000 subscribers for its S/4HANA enterprise resource planning (ERP) package. The total subscriber figure has grown significantly in recent years, from around 370 in 2015 to ten thousand plus just four years later.SAP S/4HANAReleased in 2015, the SAP S/4HANA software package is an ERP platform marketed towards large enterprises. Compared to other software subscriptions, 17,000 subscribers may sound like a relatively small number, but considering that each subscriber consists of a large enterprise wide S/4HANA license, the effective user base often consists of many employees from each of these 17,000 companies. SAP’s two biggest revenue earning segments are software support and cloud subscription and support, both of which include business related to the company’s S/4HANA platform along with its other ranges of ERP and software products. ERP Enterprise resource planning, or ERP, is a form of software that is intended to consolidate the many processes involved in running a business into one overarching business management platform. As business enterprises around the world seek to digitalize more and more of their processes, ERP platforms such as S/4HANA are becoming an increasingly popular characteristic of management. The ERP market consistently brings in tens of billions of dollars in annual revenues, with players including Deltek, Microsoft, and Workday as major providers.
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According to Cognitive Market Research, the global SAP Success Factors service market size will be USD 18646.2 million in 2024. It will expand at a compound annual growth rate (CAGR) of 20.50% from 2024 to 2031.
North America held the major market share for more than 40% of the global revenue with a market size of USD 7458.48 million in 2024 and will grow at a compound annual growth rate (CAGR) of 18.7% from 2024 to 2031.
Europe accounted for a market share of over 30% of the global revenue with a market size of USD 5593.86 million.
Asia Pacific held a market share of around 23% of the global revenue with a market size of USD 4288.63 million in 2024 and will grow at a compound annual growth rate (CAGR) of 22.5% from 2024 to 2031.
Latin America had a market share of more than 5% of the global revenue with a market size of USD 932.31 million in 2024 and will grow at a compound annual growth rate (CAGR) of 19.9% from 2024 to 2031.
Middle East and Africa had a market share of around 2% of the global revenue and was estimated at a market size of USD 372.92 million in 2024 and will grow at a compound annual growth rate (CAGR) of 20.2% from 2024 to 2031.
The cloud held the highest SAP Success Factors service market revenue share in 2024.
Market Dynamics of SAP Success Factors Service Market
Key Drivers for SAP Success Factors Service Market
Increasing adoption of digital HR solutions to increase the demand globally
The increasing adoption of digital HR solutions is driving global demand, as organizations recognize the need to modernize their human resources processes. Digital HR platforms, like SAP Success Factors, offer streamlined workflows, data-driven decision-making, and enhanced employee experiences. Businesses are turning to these solutions to manage remote workforces, ensure compliance, and improve talent management. The shift towards digital HR is fueled by the growing emphasis on employee engagement, operational efficiency, and scalability. As companies seek to stay competitive in a rapidly evolving market, the demand for advanced HR technologies continues to rise, driving significant growth in this sector globally.
Growing preference for cloud-based solutions to propel market growth
The growing preference for cloud-based solutions is significantly propelling market growth, as businesses increasingly seek flexible, scalable, and cost-effective alternatives to traditional on-premise systems. Cloud-based platforms, such as SAP Success Factors, enable organizations to manage their HR processes with greater efficiency, providing real-time access to data, enhanced collaboration, and seamless updates. This shift is driven by the need for remote work support, quick deployment, and reduced IT infrastructure costs. Additionally, cloud solutions offer improved security and compliance features, further encouraging adoption. As more companies transition to cloud-based HR management, the market is experiencing robust expansion and innovation.
Restraint Factor for the SAP Success Factors Service Market
High implementation costs to limit the sales
High implementation costs are a significant barrier limiting the sales of SAP Success Factors and similar digital HR solutions. These costs include initial software licensing, customization, integration with existing systems, and the need for skilled professionals to manage the deployment. For many organizations, particularly small and medium-sized enterprises (SMEs), the substantial upfront investment can be prohibitive, leading to hesitation or delays in adopting these advanced solutions. Additionally, ongoing maintenance and support expenses further add to the financial burden. As a result, despite the benefits of digital HR systems, high implementation costs can restrict market growth, particularly among cost-sensitive businesses.
Impact of Covid-19 on the SAP Success Factors Service Market
The COVID-19 pandemic significantly impacted the SAP Success Factors service market, accelerating the adoption of digital HR solutions as organizations faced unprecedented challenges. With remote work becoming the norm, companies turned to cloud-based platforms like SAP Success Factors to manage dispersed workforces, ensure business continuity, and maintain employee engagement. The pandemic highlighted the need for flexible, scalable HR systems capable of supporting rapid changes in workforce management. While some projects were delayed...
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The Enterprise Resource Planning (ERP) Software Market size was valued at USD 71.41 USD Billion in 2023 and is projected to reach USD 183.12 USD Billion by 2032, exhibiting a CAGR of 14.4 % during the forecast period. The increasing adoption of cloud-based ERP solutions, rising demand for integrated business solutions, and growing need for data-driven insights are driving the market growth. Enterprise resource planning (ERP) is a type of software system that helps organisations automate and manage core business processes for optimal performance. ERP software coordinates the flow of data between a company’s business processes, providing a single source of truth and streamlining operations across the enterprise. It’s capable of linking a company’s financials, supply chain, operations, commerce, reporting, manufacturing, and human resources activities on one platform. ERP systems tie together a multitude of business processes and enable the flow of data between them. By collecting an organization’s shared transactional data from multiple sources, ERP systems eliminate data duplication and provide data integrity with a single source of truth. Recent developments include: February 2024: AwanBiru Technology entered a partnership with U.K.-based Sage Group PLC for promoting, distributing, marketing, and reselling the Sage X3 products and services in Malaysia., December 2023: The Finnish Defense Forces collaborated with Accenture for a digital transformation program designed to modernize its existing legacy ERP system. This program is expected to improve user experience, enhance system performance, and deliver advanced reporting & analytics capabilities., September 2023: SAP Africa extended its alliance with Microsoft to provide RISE with SAP to clientele across several global markets, along with Africa. It is a complete solution of ERP software and result-driven services intended to aid enterprises in transforming the core SAP ERP to the cloud, leveraging the cloud hosting abilities of hyper-scalers, such as Microsoft., May 2023: SAP, in partnership with IBM, extended its ERP offerings by incorporating the IBM Watson AI smarts into its ERP systems. IBM Watson will be integrated with various offerings, which includes its digital assistant SAP Start, which serves as a combined entry point into its cloud-based software., March 2023: SAP introduced new cloud ERP offerings for midsize enterprises. The new offering is specifically designed for midsize firms to allow them to enjoy the all-inclusive benefits of cloud ERP. The GROW with SAP offers features, tools, and services to simplify delivery at a fixed rate and assures customers of faster time to value their requirements., March 2023: Microsoft introduced Microsoft Dynamics 365, a copilot that comprises both ERP and CRM, and offers AI-powered, interactive assistance across various business functions. With the Dynamics 365 Copilot, enterprises can empower their employees with AI tools developed for sales, marketing, service, operations, and supply chain responsibilities., January 2023: Ramco Systems strengthened its 25-year association with Addison & Co., an exporter and manufacturer of metal cutting tools, by providing next-gen Enterprise Resource Planning (ERP) software to Addison & Co., July 2022: Infor collaborated with Syntellis, a supplier of enterprise resource solutions, to assist healthcare consumers in accessing the Syntellis Axiom Healthcare Suite. This suite offers EPM tools with data-driven insights for enhancing the company’s operations.. Key drivers for this market are: Growing Need to Improve Operational Efficiency and Streamline Business Processes among Enterprises to Drive Market Growth. Potential restraints include: Integration Issues With On-premises Deployment Models to Limit ERP Adoption. Notable trends are: Increasing Popularity of Two-Tier ERP to Augment Market Growth.
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The talent management software market is expected to grow at a CAGR of 11% during the forecast period. Use of cloud-based talent management software, drivers.2, and drivers.3 are some of the significant factors fueling talent management software market growth.
Use of cloud-based talent management software
The talent management software market in Europe will be driven by enterprises’ digital business initiatives and their need for a central system of employee records. The adoption of cloud-based solutions in Europe is increasing as the region is an early adopter of technologies. The rapid growth of the healthcare, chemical, and retail industries in the region will boost the use of talent management software. The software automates HR functionalities and reduces the workload of HR departments by offering centralized data systems. For instance, Talentsoft Hub provides all employee information on a single page and centralizes all administrative events. It provides data control, data history, data tracking, and compliance with local laws and regulations. The European Telecommunications Standards Institute (ETSI) has introduced standards and regulations for data security and privacy to safeguard organizations. The implementation of the General Data Protection Regulation (GDPR) mandates data protection, and the data about European citizens must be stored with the European Union (EU). Cloud service providers must ensure that they comply with the GDPR. These regulations are to be implemented across industries, which will drive the growth in the adoption of cloud-based talent management software during the forecast period. The UK, Germany, France, and Spain are the major revenue contributors to the market in the region. The growth in the number of SMEs and start-ups will also drive the market, particularly for cloud-based software.
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The cloud workflow industry is experiencing robust growth, driven by the increasing adoption of cloud-based solutions across various sectors. The market's 17.50% CAGR from 2019-2033 indicates significant expansion, projected to reach a substantial size within the forecast period (2025-2033). This growth is fueled by several key factors. Businesses are increasingly seeking to improve operational efficiency, automate workflows, and enhance collaboration. The shift towards digital transformation, coupled with the benefits of scalability, flexibility, and cost-effectiveness offered by cloud solutions, is a major catalyst. Furthermore, the rising adoption of cloud workflow solutions across diverse verticals, including BFSI, telecommunications, retail, and healthcare, contributes significantly to the market expansion. The industry is also witnessing a shift towards advanced features like AI-powered automation and integration with other enterprise applications. This enhances the efficiency and effectiveness of workflows, creating a strong value proposition for businesses of all sizes. However, challenges remain. Security concerns related to sensitive data stored in the cloud, along with the complexities of integrating cloud workflows with legacy systems, can act as restraints. Furthermore, the need for skilled professionals to manage and maintain cloud-based workflows presents another hurdle. Despite these challenges, the long-term outlook for the cloud workflow industry remains positive. The continuous innovation in cloud technologies, increasing digitalization efforts, and expanding global internet penetration are expected to propel further market growth. The market segmentation shows a strong demand across various enterprise sizes and industries, suggesting a diverse and expansive market landscape. The presence of established players like Microsoft, IBM, and SAP, alongside innovative smaller companies, indicates a competitive but dynamic ecosystem poised for continued evolution. This comprehensive report provides an in-depth analysis of the Cloud Workflow Industry, projecting a market value of [Insert Projected Market Value in Millions] by 2033. The study period covers 2019-2033, with 2025 as the base and estimated year. This report is crucial for businesses seeking to navigate the complexities of this rapidly evolving market, understanding its trends, challenges, and opportunities. The report meticulously examines key players, including Ricoh Company Ltd, K2 Software Inc, Appian Corporation, Micro Focus International PLC, Viavi Solutions, IBM Corporation, Nintex UK Ltd, Cavintek Software Private Limited, Kissflow Inc, BP Logix Inc, Microsoft Corporation, Pegasystems Inc, Integrify Inc, and SAP SE. Recent developments include: May 2022: Personio, a Dublin-based HR software business, announced the acquisition of Back, an employee experience platform, and opened two new locations in Berlin and Barcelona to extend its software portfolio. Black is a Berlin-based startup creating an employee platform that automates critical people operations to increase efficiency. The agreement will assist Personio in developing its People Workflow Automation software category., February 2022: IBM partnered with SAP to provide technology and consulting support, making it easier for clients to adapt to a hybrid cloud approach, moving mission-critical workloads from SAP solutions to the cloud, especially for regulated and non-regulated industries. IBM also unveiled BREAKTHROUGH with IBM for rising with SAP, a portfolio of solutions and consulting services helping amplify the transition to SAP S/4HANA Cloud.. Key drivers for this market are: Growing Adoption of Cloud, Increased Adoption of Cloud-Based Workflows Among SMEs. Potential restraints include: Absence of Secure Cloud. Notable trends are: Growing Adoption of Cloud Based Solutions Drive the Market Growth.
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The smart fleet management market can be segmented based on components, services, and deployment models. The major components of smart fleet management systems include hardware, software, and services. The hardware segment includes devices such as GPS trackers, telematics devices, and sensors. The software segment includes software applications for fleet management, vehicle diagnostics, and fuel management. The services segment includes consulting, implementation, and maintenance services. Recent developments include: February 2024: In corporate fleet management, electric vehicles (EVs) are revolutionizing the mobility experience. Mercedes-Benz and SAP's relationship, in which the two corporations are each other's suppliers and clients, is a prime example. Mercedes-Benz is using SAP solutions to digitize its omnichannel purchasing process, and SAP is the first client in Germany to manage the company's fleet of vehicles using its own technology., Mercedes-Benz and SAP have been longstanding collaborators, and they have a history of exchanging expertise to gain a competitive edge. The fleet management program is based on the same business philosophies and product roadmaps of the two organizations., By 2025, Mercedes-Benz intends to sell 25% of all new automobiles online and has committed to moving all of its B2B business to digital platforms. SAP Commerce Cloud was chosen by the business to aid in achieving this goal. It will provide a composable commerce portfolio that is future-proof and built to reliably support the business's digital strategy, providing a uniform offering across various markets. Additionally, it will shorten time-to-market and streamline procedures., It's quite easy for a SAP employee to order a business electric vehicle (EV). Employees may purchase the desired EV straight from the Mercedes-Benz online catalog by using the guided purchasing feature in SAP Ariba solutions, saving them time and effort from tedious manual research and back-and-forth conversations with the auto dealer. Within SAP's predetermined parameters, they may choose the characteristics they want, including vehicle make and model, color, and equipment packages., According to Steffen Krautwasser, director of SAP's worldwide vehicle fleet, "the car configurator automates the EV selection process end-to-end, eliminating manual steps and saving time while providing the employee with a highly personalized experience." "Data consistency is ensured and manual quality checks are eliminated with the automation of the approval process.", January 2022 Continental AG partnered with IVECO to promote a tachograph data management solution. The German technology company Continental and the Italian commercial vehicle manufacturer IVECO are teaming up for more safety on Europe's roads.. Key drivers for this market are: Increasing Adoption of Telematics and IoT Devices
Government Regulations. Potential restraints include: High Cost of Implementation and Maintenance
Lack of Skilled Professionals. Notable trends are: Adoption of AI and Machine Learning
Integration with Other Business Systems.
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The global attendance management software market is experiencing robust growth, driven by the increasing need for streamlined workforce management, improved employee productivity, and enhanced compliance with labor regulations. The market, currently valued at approximately $5 billion in 2025, is projected to exhibit a Compound Annual Growth Rate (CAGR) of 12% from 2025 to 2033. This growth is fueled by several key factors, including the rising adoption of cloud-based solutions offering scalability and cost-effectiveness, the increasing penetration of smartphones and mobile technologies enabling real-time attendance tracking, and a growing emphasis on data-driven insights for optimizing workforce scheduling and resource allocation. The market is segmented by enterprise size (small, medium, and large enterprises) and deployment type (cloud-based and on-premise). Cloud-based solutions are rapidly gaining traction due to their flexibility and accessibility, while on-premise solutions remain prevalent in larger organizations with stringent security requirements. The competitive landscape is highly fragmented, with numerous established players like SAP, Oracle, and UKG, alongside emerging innovative companies such as Rippling and Paycom Software. These companies are constantly innovating their offerings, incorporating features like geofencing, biometric authentication, and advanced analytics to cater to the evolving needs of businesses. Geographic growth is diverse, with North America and Europe currently leading the market share, but significant potential exists in rapidly developing economies across Asia Pacific and the Middle East & Africa, fueled by increasing digitalization and the expansion of SMEs. While data privacy concerns and the integration complexities with existing HR systems pose certain restraints, the overall market outlook remains positive, driven by the ongoing need for efficient and reliable attendance management solutions across all industry verticals.
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Contingent Workforce Management Market size was valued at USD 211.31 Million in 2023 and is projected to reach USD 486.98 Million by 2031, growing at a CAGR of 11.10% from 2024 to 2031.
Global Contingent Workforce Management Market Overview
Contingent Workforce Management (CWM) Software is a comprehensive and sophisticated software system developed to efficiently manage and optimize an organization’s contingent workforce. The contingent workforce comprises temporary workers, independent contractors, freelancers, and other non-permanent employees who work on a project-by-project or short-term basis. CWM serves as a centralized platform that enables businesses to oversee the entire lifecycle of contingent labor, including procurement, recruitment, onboarding, time tracking, payroll, compliance, and offboarding.
Organizations facing seasonality, fluctuating workforce demands, or economic uncertainties can benefit from contingent labor. The inherent flexibility of external labor allows companies to swiftly scale their workforce up or down based on business needs. According to research conducted by SAP in collaboration with Oxford Economics, external workers play a crucial role in helping organizations achieve various business objectives, including cost management (73%), organizational agility (64%), and risk management (64%), all of which are vital for business resilience, especially in uncertain economic climates.
CWM functions as a talent acquisition and management system, facilitating the discovery and recruitment of contingent employees with specialized skills and expertise required for specific projects or tasks. It integrates with multiple talent acquisition channels, such as staffing agencies, freelancing platforms, and job boards, to identify the most suitable candidates for the organization’s needs. CWM streamlines the recruitment process, allowing HR and procurement teams to assess and select candidates, manage contracts, and negotiate terms and rates more efficiently.
Moreover, CWM enhances communication and collaboration among HR, procurement, management, and contingent workers. The software provides a centralized platform for communication, document sharing, and task assignment, promoting seamless collaboration and improving efficiency among permanent and contingent team members. Additionally, CWM facilitates the offboarding process for contingent workers, ensuring a smooth transition after the completion of projects or assignments. It enables organizations to retain valuable data and insights from their contingent workforce through exit interviews, contract terminations, and knowledge transfer.
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The Expense Management Software market is experiencing robust growth, projected to reach a value of $5.93 billion in 2025 and exhibiting a Compound Annual Growth Rate (CAGR) of 14.27% from 2025 to 2033. This expansion is driven by several key factors. Increasing business travel and employee expenses necessitate efficient and automated solutions. The rising adoption of cloud-based technologies offers scalability, accessibility, and improved data security, further fueling market growth. Furthermore, stringent regulatory compliance requirements related to expense reporting and auditing are pushing organizations to adopt sophisticated expense management software. The demand for real-time expense tracking, integrated payment solutions, and advanced analytics capabilities are also contributing to market expansion. The market is segmented into solutions and services, with solutions commanding a larger share due to the increasing need for comprehensive expense tracking and management platforms. Leading players like Coupa, Expensify, and SAP are actively engaging in competitive strategies such as product innovation, strategic partnerships, and mergers and acquisitions to maintain their market leadership and expand their customer base. The geographic distribution of the market reveals strong growth in North America and Europe, driven by high adoption rates and technological advancement in these regions. However, emerging markets in Asia-Pacific are expected to exhibit significant growth potential in the coming years, presenting lucrative opportunities for market players. The competitive landscape is characterized by a blend of established players and emerging innovative companies. While large multinational corporations offer comprehensive suites of solutions, smaller niche players focus on specific market segments or functionalities, catering to diverse business needs. The market is also witnessing increased investment in research and development, leading to enhanced features such as AI-powered expense recognition, predictive analytics, and improved mobile accessibility. The key challenges for market participants include addressing data security concerns, ensuring seamless integration with existing enterprise systems, and providing exceptional customer support to maintain a strong competitive edge. Furthermore, the market's continuous evolution requires adaptability and strategic investments to keep up with emerging technologies and evolving business needs.
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The India Payroll Services Market, valued at USD 1.66 million in 2025, is anticipated to expand at a CAGR of 7.49% during the forecast period 2025-2033, reaching USD 2.96 million by 2033. The market's expansion is primarily driven by the increasing outsourcing of payroll services by enterprises to reduce operational costs and enhance efficiency. The adoption of cloud-based payroll software and the growing popularity of managed payroll services are further fueling market growth. Key factors driving market expansion include the increasing need for compliance with labor laws, the demand for accurate and timely payroll processing, and the growing adoption of digital payroll solutions. The market is segmented based on type (hybrid, fully outsourced), organization size (small and medium-sized enterprises, large enterprises), end-user (BFSI, consumer and industrial products, IT and telecommunication, public sector, healthcare, other), and company (ADP, SAP, Oracle, Infosys Limited, Quikchex, Paysquare, ZingHR, Excelity Global, Hinduja Global Solutions, Osourc). Recent developments include: March 2024: Alight Inc., a prominent provider of cloud-based human capital and technology services, enhanced its partnership with SAP. Through this collaboration, Alight's Worklife platform will harness the power of SAP S/4HANA Cloud, introducing a cutting-edge, cloud-based payroll solution. This innovative system not only boosts payroll efficiency and performance but also fortifies security measures for handling sensitive employee and organizational data., February 2024: ADP enhanced its HR tools by incorporating generative AI, with a primary focus on streamlining payroll validation. The company emphasizes that these new features aim to automate mundane tasks, ultimately expediting overall processes. ADP asserts that these enhancements will empower HR professionals, allowing them to shift their focus from routine issues and information retrieval to more strategic endeavors.. Key drivers for this market are: The Increasing Number of SMEs is Driving the Demand for Scalable Payroll Solutions, Continuous Technological Advancements and Increasing Cloud Services are Driving the Landscape. Potential restraints include: The Increasing Number of SMEs is Driving the Demand for Scalable Payroll Solutions, Continuous Technological Advancements and Increasing Cloud Services are Driving the Landscape. Notable trends are: Technological Advancements and Cloud Services Driving the Market.
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BASE YEAR | 2024 |
HISTORICAL DATA | 2019 - 2024 |
REPORT COVERAGE | Revenue Forecast, Competitive Landscape, Growth Factors, and Trends |
MARKET SIZE 2023 | 12.28(USD Billion) |
MARKET SIZE 2024 | 13.3(USD Billion) |
MARKET SIZE 2032 | 25.3(USD Billion) |
SEGMENTS COVERED | Application, Deployment, End User, Features, Regional |
COUNTRIES COVERED | North America, Europe, APAC, South America, MEA |
KEY MARKET DYNAMICS | Growing demand for automation, Increasing focus on cost control, Rising trend of cloud solutions, Enhanced customer experience emphasis, Integration with mobile technology |
MARKET FORECAST UNITS | USD Billion |
KEY COMPANIES PROFILED | NCR Corporation, Caterware, SAP, Sodexo, Epicurean Software, Toast, Oracle, Compass Group, BlueCart, Aramark, Square, Nestle, Restaurant365, Microsoft, IBM |
MARKET FORECAST PERIOD | 2025 - 2032 |
KEY MARKET OPPORTUNITIES | Cloud-based solutions adoption, AI-driven analytics integration, Mobile app enhancements, Sustainable food sourcing features, Contactless dining technologies |
COMPOUND ANNUAL GROWTH RATE (CAGR) | 8.37% (2025 - 2032) |
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BASE YEAR | 2024 |
HISTORICAL DATA | 2019 - 2024 |
REPORT COVERAGE | Revenue Forecast, Competitive Landscape, Growth Factors, and Trends |
MARKET SIZE 2023 | 4.36(USD Billion) |
MARKET SIZE 2024 | 4.92(USD Billion) |
MARKET SIZE 2032 | 12.87(USD Billion) |
SEGMENTS COVERED | Deployment Type ,Organization Size ,Industry ,Functionality ,Integration Capabilities ,Regional |
COUNTRIES COVERED | North America, Europe, APAC, South America, MEA |
KEY MARKET DYNAMICS | Rising Employee Expectations Need for Improved Employee Engagement Focus on Employee Wellbeing Growing Remote Work Trend Increased Data Analytics Capabilities |
MARKET FORECAST UNITS | USD Billion |
KEY COMPANIES PROFILED | Achievers ,Microsoft Corporation ,BetterUp ,SAP SE ,ServiceNow ,IBM Corporation ,Reward Gateway ,Qualtrics ,Visier ,Peakon ,CultureIQ ,Medallia, Inc. ,Oracle Corporation ,15Five Inc. ,Culture Amp |
MARKET FORECAST PERIOD | 2025 - 2032 |
KEY MARKET OPPORTUNITIES | 1 Enhanced Employee Engagement 2 Improved Productivity 3 Reduced Employee Churn 4 RealTime Feedback 5 DataDriven Decision Making |
COMPOUND ANNUAL GROWTH RATE (CAGR) | 12.76% (2025 - 2032) |
Salesforce is the leading vendor in the customer relationship management (CRM) applications market worldwide, with a market share of 22 percent in 2023. The company leads the market with a big margin: next in line to Salesforce are Microsoft, SAP, and Oracle with around five to three percent shares of the market. CRM global revenues on the rise Worldwide revenues from the customer relationship management (CRM) software market is expected to grow consistently over the following years and reach over 40 billion U.S. dollars by 2023. CRM is the technology used to manage a company’s interaction with current and potential customers. Companies use CRM to strengthen their relationships with customers, to increase their customer retention rates and ultimately drive sales growth. Ensuring good customer experience is essential to companies, now more than ever, as it is cited by most global organizations as the key driver behind their adoption of digital transformation technologies such as CRM. Enterprise software Enterprise software refers to the software primarily used to satisfy various business needs. It helps companies meet their goals by, for example, helping them to track and improve supply chains, interact with customers, or manage resources. A wide range of applications exist under the term “enterprise software” with office suites, customer relationship management (CRM) and business intelligence (BI) being a few of them.
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The global cloud-based Human Capital Management (HCM) software market is projected to reach $38.7 billion by 2033, exhibiting a CAGR of 9.4% during the forecast period (2025-2033). The rising adoption of cloud-based solutions, increased focus on employee experience, and growing need for real-time data analytics are key drivers of market expansion. The market is segmented by type (Talent Acquisition, Talent Management, HR Core Administration) and application (Healthcare, Financial Services, Government and Non-Profit, Retail and Wholesale, Professional and Technical Services, Manufacturing). The Healthcare segment is anticipated to witness significant growth due to the increasing emphasis on patient care and the need for efficient workforce management. North America and Europe are expected to remain dominant regions in the market, while Asia Pacific is anticipated to exhibit the highest growth potential due to the rapid adoption of cloud-based technologies and the presence of a large workforce. Major companies operating in the market include SAP SE, Automatic Data Processing, LLC, Ultimate Software Group, Inc., Linkedin (Microsoft), Oracle Corporation, and Workday.
Four out of the 20 largest companies inside of Germany's DAX stock exchange index reached a market cap of over 100 billion euros as of March 19, 2024. The largest company listed on the Frankfurt Stock Exchange was German multinational software company SAP, with a market capitalization of over 200 billion euros at this time. They were followed by German automation company Siemens with 158.05 billion euros.
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BASE YEAR | 2024 |
HISTORICAL DATA | 2019 - 2024 |
REPORT COVERAGE | Revenue Forecast, Competitive Landscape, Growth Factors, and Trends |
MARKET SIZE 2023 | 23.2(USD Billion) |
MARKET SIZE 2024 | 24.96(USD Billion) |
MARKET SIZE 2032 | 44.9(USD Billion) |
SEGMENTS COVERED | Deployment Type ,Organization Size ,Industry Vertical ,Regional |
COUNTRIES COVERED | North America, Europe, APAC, South America, MEA |
KEY MARKET DYNAMICS | Cloudbased solutions Selfservice capabilities Biometric authentication Mobile device integration Integration with HR software |
MARKET FORECAST UNITS | USD Billion |
KEY COMPANIES PROFILED | Infor Inc. ,Paychex, Inc. ,Ceridian HCM, Inc. ,Gusto ,Ultimate Software Group, Inc. ,ADP, LLC ,Namely, Inc. ,Oracle Corporation ,Justworks, Inc. ,Zenefits ,Workday, Inc. ,TriNet Group, Inc. ,SAP SE ,Kronos Incorporated |
MARKET FORECAST PERIOD | 2024 - 2032 |
KEY MARKET OPPORTUNITIES | 1 Cloudbased attendance systems 2 AIpowered facial recognition 3 Mobilefirst attendance tracking 4 Integrations with HR and payroll systems 5 Remote workforce monitoring |
COMPOUND ANNUAL GROWTH RATE (CAGR) | 7.61% (2024 - 2032) |
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Between 2009 and 2024, SAP more than doubled its number of employees, increasing total employment from around 52,000 to around 109,973 in a little over 15 years. The company’s range of successful business software products, database management programs, and analytics tools has helped it to achieve years of consistent revenue growth. SAP SE SAP is a German tech company that focuses on enterprise business software. First making a name for itself in the 1970s with its real-time payroll and accounting software, the company has since grown into one of the most valuable technology brands in the world. One of the company’s main products is its SAP HANA software suite, which is a relational database management system with thousands of subscribers around the world SAP markets its software to companies of all sizes, providing a large range of analytics and data processing software in addition to its cloud and non-cloud database products. Enterprise Resource Planning software Enterprise resource planning (ERP) refers to the business process management software that allows businesses to integrate different aspects of business operations in one database, application and user interface. SAP, Oracle, and Microsoft are some of the biggest names in the market, each accounting for a significant portion of the total market, which brings in tens of billions of dollars in revenue each year.