The employee attrition rate of professional services organizations worldwide ********* overall between 2013 and 2023, despite some fluctuations. During the 2023 survey, respondents reported an average employee attrition rate of **** percent.

This statistic depicts the average annual employee turn over rate in the United States in 2016 and 2017, as reported by human resources (HR) professionals. During the 2017 survey, respondents reported an average annual turnover rate of ** percent.

In 2024, the average staff turnover rate of hospitals in the U.S. stood at **** percent. The percentage of employees leaving hospitals has decreased since the peak of ** percent in 2021. A closer look at turnover reveals that most was among less tenured staff, with the highest rates among certified nursing assistants.

Annual statistics on the value of turnover from services provided by the UK service economy.

In 2023, the attrition rate was the highest among employees working in ******************. It was followed by life sciences and consumer products sectors.

A comprehensive dataset containing 55+ employee retention strategies organized by industry, including implementation tactics, KPIs, and best practices for reducing turnover and boosting engagement in 2025.

Graph and download economic data for Quits: Total Nonfarm (JTSQUR) from Dec 2000 to Jun 2025 about quits, nonfarm, and USA.

Number of persons in the labour force (employment and unemployment) and unemployment rate, by North American Industry Classification System (NAICS), gender and age group.

By the last business day of May 2025, there were about **** job separations in the trade, transportation, and utilities industry in the United States. Separations include voluntary quits, involuntary layoffs and discharges, as well as other separations such as retirements. Separations are also referred to as turnover.

Introduction

Employee Layoff Statistics: Employee layoffs are a prevalent cost-cutting strategy employed by companies during economic downturns or organizational restructuring. In 2024, the technology sector alone witnessed over 136,000 job losses across 422 companies, with major firms like Intel, Cisco, and IBM implementing significant workforce reductions. Intel, for instance, announced plans to lay off 15,000 employees, constituting more than 15% of its workforce, as part of a USD 10 billion cost-reduction initiative.

The financial implications of layoffs extend beyond severance packages. For example, when Meta Platforms Inc. laid off 11,000 employees in November 2022, it incurred approximately USD 975 million in severance costs, averaging over USD 88,000 per employee. Additionally, companies often face indirect costs such as decreased productivity among remaining staff, increased turnover, and higher unemployment insurance taxes.

In India, the impact of layoffs has been significant as well. By August 2024, at least 8,000 individuals had been affected by job cuts, with companies like Paytm announcing reductions of up to 3,500 employees. Furthermore, Reliance Industries reportedly reduced its workforce by 11%, equating to approximately 42,000 jobs, to enhance cost efficiency.

These figures underscore the widespread and multifaceted impact of layoffs on both organizations and employees, highlighting the importance of strategic planning and support mechanisms during such transitions. This article includes recent trends and facts from insights gathered in 2024 and 2025. Let's delve into key statistics to get a clearer picture of the topic.

Employee Survey Software Market Outlook

The global employee survey software market size was valued at approximately USD 2.5 billion in 2023 and is projected to reach USD 5.8 billion by 2032, growing at a compound annual growth rate (CAGR) of 9.5% during the forecast period. This market growth is primarily driven by the increasing need for organizations to gather actionable insights from employee feedback to enhance productivity, engagement, and overall workplace satisfaction. As workforce dynamics continue to evolve, companies are recognizing the critical importance of understanding employee sentiments to drive strategic decisions and foster a positive organizational culture.

One of the key growth factors in the employee survey software market is the rising adoption of digital transformation initiatives across various industries. Organizations are increasingly leveraging advanced technologies to streamline operations and improve employee experiences. Employee survey software offers a convenient and efficient platform to collect, analyze, and act on employee feedback, thereby enabling companies to make data-driven decisions. The integration of artificial intelligence (AI) and machine learning (ML) capabilities within these software solutions further enhances their ability to provide predictive insights and tailor recommendations, contributing to market growth.

Another significant growth driver is the growing emphasis on employee engagement and retention strategies. In an era marked by high employee turnover rates and talent shortages, companies are investing in tools that help them understand the needs and concerns of their workforce. Employee survey software allows organizations to conduct regular pulse surveys, measure employee satisfaction, and identify areas for improvement. By fostering a culture of open communication and continuous feedback, businesses can enhance employee loyalty, reduce attrition rates, and ultimately improve organizational performance.

Moreover, regulatory requirements and industry standards are compelling organizations to prioritize employee wellbeing and satisfaction. Compliance with labor laws and corporate governance norms necessitates a transparent and systematic approach to managing employee feedback. Employee survey software provides a structured mechanism to capture, analyze, and report on employee sentiments, ensuring that companies adhere to legal and ethical standards. This regulatory compliance aspect is particularly crucial in sectors such as healthcare, BFSI, and government, where employee feedback plays a vital role in maintaining operational integrity and service quality.

In this context, 360 Degree Feedback Software emerges as a crucial tool for organizations aiming to gain a comprehensive understanding of employee performance and development needs. Unlike traditional feedback mechanisms, 360 Degree Feedback Software collects insights from a variety of sources, including peers, subordinates, and supervisors, providing a holistic view of an employee's competencies. This multi-rater feedback approach not only enhances self-awareness among employees but also fosters a culture of continuous improvement and accountability. By integrating 360 Degree Feedback Software with employee survey solutions, organizations can create a more robust framework for evaluating performance, identifying skill gaps, and tailoring professional development programs. As businesses strive to cultivate a more engaged and high-performing workforce, the adoption of such comprehensive feedback systems is expected to rise, further driving the growth of the employee survey software market.

From a regional perspective, North America holds a significant share of the global employee survey software market. The presence of major technology companies and the widespread adoption of advanced digital solutions in the region contribute to this dominance. Additionally, the Asia Pacific region is expected to witness substantial growth during the forecast period, driven by the increasing focus on employee engagement and the rising adoption of cloud-based solutions in countries like China and India. The rapid expansion of the IT and telecommunications sector in the Asia Pacific region also fuels the demand for employee survey software, as companies in this industry seek to enhance workforce productivity and satisfaction.

Deployment Mode Analysis

The employee survey software market can be segmented based on deployment mode into on-premises

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Workforce Analytics Market Size 2025-2029

The workforce analytics market size is forecast to increase by USD 3.27 billion, at a CAGR of 19.1% between 2024 and 2029.

The market is experiencing significant growth, driven by the increasing demand for efficient workforce management and recruitment. Companies are recognizing the value of leveraging data-driven insights to optimize their workforce, leading to increased adoption of workforce analytics solutions. Another key trend in the market is the growing use of mobile applications for workforce analytics, enabling real-time access to data and analytics from anywhere. However, the market also faces challenges, including the lack of a skilled workforce capable of effectively implementing and utilizing these advanced analytics tools. As the market continues to evolve, companies seeking to capitalize on opportunities and navigate challenges effectively must prioritize investments in workforce analytics solutions and focus on building a skilled workforce to maximize the value of their data.

What will be the Size of the Workforce Analytics Market during the forecast period?

Explore in-depth regional segment analysis with market size data - historical 2019-2023 and forecasts 2025-2029 - in the full report.
Request Free SampleThe market continues to evolve, driven by the ever-increasing importance of data-driven decision making in various sectors. Cost optimization, data visualization, and data warehousing are integral components of workforce analytics, enabling organizations to gain valuable insights from their workforce data. Process automation and employee development are also key areas of focus, as they help streamline operations and enhance employee skills. Performance management and organizational network analysis provide valuable insights into employee productivity and team dynamics. ETL processes and risk management ensure data accuracy and security, while recruitment optimization and career pathing facilitate effective talent acquisition and retention. Predictive modeling and sentiment analysis aid in anticipating workforce trends and employee sentiment, respectively. Data security and strategic workforce planning are essential for mitigating risks and ensuring long-term success. Machine learning and natural language processing are advanced technologies that are increasingly being adopted for data analysis and processing. Workforce analytics encompasses a range of applications, from compensation analysis and employee satisfaction to diversity and inclusion and leadership development. These areas are interconnected and evolve continuously, with new technologies and trends shaping the market landscape. The ongoing integration of these applications into comprehensive workforce analytics solutions enables organizations to optimize their workforce and gain a competitive edge.

How is this Workforce Analytics Industry segmented?

The workforce analytics industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD million' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments. End-userRetailBFSITelecom and ITHealthcareOthersApplicationLarge enterprisesSmall and medium sized enterpriseDeploymentCloudOn-premiseServiceConsulting ServicesSystem IntegrationManaged ServicesGeographyNorth AmericaUSCanadaEuropeFranceGermanyItalyUKAPACChinaIndiaJapanSouth KoreaRest of World (ROW)

By End-user Insights

The retail segment is estimated to witness significant growth during the forecast period.In today's dynamic business environment, retail organizations face increasing pressure to optimize their workforce to stay competitive. The retail industry's growth is driven by factors such as changing market economics, rising competition from e-commerce, and evolving customer demands. To meet these challenges, retailers are investing in their workforce, recognizing its crucial role in driving business success. Workforce optimization strategies encompass various approaches, including 360-degree feedback, organizational network analysis, and social network analysis, to enhance employee performance and engagement. Headcount planning, aided by cloud computing, enables retailers to manage their workforce effectively and adapt to seasonal fluctuations. Regression analysis, statistical analysis, and time series analysis help retailers identify trends and make data-driven decisions. Strategic workforce planning, succession planning, and talent acquisition are essential components of a robust workforce strategy. Employee development, cost optimization, data cleaning, and natural language processing are critical for maintaining a skilled and productive workforce. Data mining, ETL processes, data warehousing, and business intelligence provide valuable insights into workforce performance and trends. Retention strategies,

The wholesale and retail trade sector in the United Kingdom had a combined turnover of more than *** trillion British pounds in 2024, more than double that of the manufacturing sector, the sector with the second-highest turnover at ****** billion pounds.

Taiwan Labour Turnover: SP: Industry (ID) data was reported at 2.440 % in Sep 2018. This records an increase from the previous number of 2.420 % for Aug 2018. Taiwan Labour Turnover: SP: Industry (ID) data is updated monthly, averaging 2.570 % from Jan 1973 (Median) to Sep 2018, with 549 observations. The data reached an all-time high of 8.370 % in Aug 1983 and a record low of 1.400 % in Dec 2003. Taiwan Labour Turnover: SP: Industry (ID) data remains active status in CEIC and is reported by Directorate-General of Budget, Accounting and Statistics, Executive Yuan. The data is categorized under Global Database’s Taiwan – Table TW.G053: Labour Turnover: Separation Rate.

Services Sector Activity Indicators: Variation coefficient of the annual rate of the general index, by activity sectors and branches. Monthly. National.

Employee Benefits Platform Market Outlook

The global employee benefits platform market size was valued at approximately USD 1.2 billion in 2023 and is projected to reach USD 3.4 billion by 2032, growing at a compound annual growth rate (CAGR) of 12.3% during the forecast period. The rapid growth of this market is driven by the increasing need for organizations to manage employee benefits more efficiently and to attract and retain talent in a competitive job market.

One of the primary growth factors in the employee benefits platform market is the rising awareness among employers about the importance of employee satisfaction and engagement. Companies are increasingly recognizing that providing a comprehensive benefits package can significantly enhance employee morale and productivity. With the growing competition for skilled talent, organizations are investing in sophisticated benefits platforms that offer a wide range of services, from health insurance and retirement plans to wellness programs and flexible work arrangements. This trend is particularly pronounced in industries with high employee turnover rates, such as healthcare and IT.

Another significant driver of market growth is the technological advancements in HR software and cloud computing. The integration of artificial intelligence (AI) and machine learning (ML) into employee benefits platforms allows for more personalized and efficient management of benefits. These technologies enable predictive analytics, which can forecast employee needs and preferences, thereby allowing employers to tailor their benefits offerings more effectively. Additionally, the shift towards cloud-based solutions provides greater flexibility and scalability, making it easier for organizations of all sizes to implement and manage comprehensive benefits programs.

The increasing regulatory requirements and compliance standards across various regions are also contributing to the growth of the employee benefits platform market. Governments and regulatory bodies are imposing stricter guidelines on employer-provided benefits, necessitating the use of advanced platforms to ensure compliance. For instance, in the United States, the Affordable Care Act (ACA) mandates that large employers provide health insurance to their employees, making it crucial for companies to adopt robust benefits management systems. Similarly, European regulations on data protection and employee rights are driving the demand for sophisticated benefits platforms that can handle complex compliance requirements.

Regionally, North America holds the largest market share due to its advanced technological infrastructure and high adoption rate of employee benefits platforms. However, the Asia Pacific region is expected to exhibit the highest growth rate during the forecast period, driven by the expanding corporate sector and increasing awareness about employee welfare in countries like China and India. European markets are also witnessing significant growth, particularly in countries with strong labor laws and employee protection regulations.

Component Analysis

The employee benefits platform market by component is segmented into software and services. The software segment includes platforms that manage various employee benefits programs such as health insurance, retirement plans, and wellness initiatives. This segment is experiencing substantial growth due to the increasing adoption of cloud-based solutions and the integration of AI and ML technologies. These platforms offer enhanced features like predictive analytics, personalized benefits recommendations, and real-time reporting, making them indispensable tools for HR departments.

On the other hand, the services segment encompasses consulting, implementation, and support services provided by third-party vendors. This segment is also witnessing significant growth as organizations seek expert guidance in selecting and implementing the right benefits platforms. Consulting services help businesses identify the most suitable benefits programs for their workforce, while implementation services ensure seamless integration with existing HR systems. Support services, including training and technical assistance, are crucial for maximizing the effectiveness of these platforms.

The software segment is further bifurcated into standalone and integrated solutions. Standalone solutions focus on specific aspects of employee benefits, such as health or retirement benefits, while integrated solutions offer a more comprehensive approach by combining multiple benefits programs into a single platform.

Customer retention rates are highest in the media and professional services industries, with a 2018 survey of businesses worldwide finding a customer retention rate of ** percent in both of these industries. The industry with the lowest customer retention rate was hospitality, travel and restaurants with ** percent.

Employee Feedback Platform Market Outlook

The global employee feedback platform market size was valued at USD 1.5 billion in 2023 and is projected to reach USD 4.8 billion by 2032, growing at a CAGR of 13.7% during the forecast period. The growth of this market is primarily driven by the increasing need for real-time feedback mechanisms and the growing emphasis on employee engagement and satisfaction.

One of the major growth factors contributing to the expansion of the employee feedback platform market is the increasing focus on employee engagement. Organizations across various sectors are recognizing the importance of regular feedback in enhancing employee satisfaction and productivity. Employee feedback platforms offer a structured and efficient way for organizations to gather, analyze, and act on feedback, thereby fostering a culture of continuous improvement and open communication. This emphasis on employee engagement is particularly significant in sectors with high employee turnover rates, where retaining talent is critical to maintaining operational efficiency.

Technological advancements are another key driver for the growth of the employee feedback platform market. The integration of artificial intelligence (AI) and machine learning (ML) into these platforms allows for more sophisticated data analysis and actionable insights. Features such as sentiment analysis, predictive analytics, and personalized feedback recommendations are becoming increasingly common, enabling organizations to address potential issues proactively. As technology continues to evolve, the capabilities of employee feedback platforms are expected to become even more advanced, further driving market growth.

The growing adoption of remote and hybrid work models is also contributing to the expansion of the employee feedback platform market. With a significant portion of the workforce operating outside traditional office environments, organizations need effective tools to stay connected with their employees and understand their needs and concerns. Employee feedback platforms provide a convenient and scalable solution for collecting feedback from a dispersed workforce, ensuring that all employees feel heard and valued regardless of their location. This trend is expected to persist, making employee feedback platforms an essential tool for modern workplaces.

Employee Engagement Software plays a pivotal role in enhancing the overall employee feedback ecosystem. By integrating seamlessly with feedback platforms, these software solutions provide a comprehensive approach to understanding employee sentiments and improving workplace culture. They offer features such as real-time surveys, performance tracking, and engagement analytics, which help organizations identify areas for improvement and implement targeted strategies to boost employee morale. As companies strive to create more inclusive and supportive work environments, the demand for robust employee engagement software is expected to rise, complementing the growth of the employee feedback platform market.

From a regional perspective, North America is expected to hold the largest market share in the employee feedback platform market during the forecast period. The region's dominance can be attributed to the high adoption rate of advanced technologies and the presence of numerous large enterprises that prioritize employee engagement. Europe and Asia Pacific are also anticipated to experience significant growth, driven by increasing awareness of the benefits of employee feedback platforms and the growing emphasis on improving workplace culture and productivity.

Component Analysis

The employee feedback platform market can be segmented by component into software and services. The software segment is expected to dominate the market, owing to the increasing demand for automated and user-friendly feedback solutions. Employee feedback software provides a range of features, such as real-time feedback collection, analytics, and reporting, which are essential for organizations to monitor and improve employee engagement effectively. The growing integration of advanced technologies, such as AI and ML, into these software solutions is further enhancing their capabilities, making them indispensable tools for modern HR departments.

The services segment, although smaller in comparison to the software segment, is also anticipated to witness substantial growth during the forecast perio

Pre Employment Testing Market Outlook

The global pre-employment testing market size was valued at approximately USD 2.5 billion in 2023 and is projected to reach around USD 5.8 billion by 2032, growing at a robust CAGR of 9.2% during the forecast period. This growth is driven by increasing demand for efficient hiring processes, the need to reduce employee turnover, and the rising adoption of technological advancements in recruitment practices.

One of the significant growth factors for this market is the increasing emphasis on improving the quality of hire. Companies are constantly on the lookout for ways to streamline their recruitment processes and ensure they are hiring the right talent. Pre-employment testing provides a standardized way to assess candidates' skills, personalities, and integrity, leading to better hiring decisions and reduced turnover rates. This is particularly crucial in industries where the cost of a bad hire can be exceptionally high.

Another key driver is the growing recognition of pre-employment testing as a means to enhance workforce productivity. By identifying candidates who not only possess the necessary skills but also align well with the company culture, organizations can foster a more harmonious and productive work environment. This has become increasingly important in a competitive business landscape where efficiency and employee satisfaction are paramount to success.

Technological advancements and the rise of artificial intelligence (AI) and machine learning (ML) have also significantly contributed to the growth of the pre-employment testing market. These technologies enable more sophisticated and accurate assessment tools, making it easier for companies to evaluate candidates' competencies quickly and effectively. AI-driven analytics can provide deeper insights into candidate performance, helping employers make informed decisions.

The integration of a Talent Intelligence Tool into pre-employment testing processes is transforming the way organizations approach recruitment. These tools leverage data analytics and AI to provide a comprehensive view of a candidate's potential, beyond traditional assessments. By analyzing patterns and trends in candidate data, Talent Intelligence Tools can predict future performance and cultural fit, offering a strategic advantage in talent acquisition. This innovation not only enhances the accuracy of hiring decisions but also supports long-term workforce planning, ensuring that organizations are equipped with the right skills to meet future challenges.

Regionally, the pre-employment testing market is witnessing diverse growth patterns. North America holds a significant share of the market, driven by the high adoption rate of advanced recruitment technologies and the presence of many large enterprises. The Asia Pacific region is anticipated to exhibit the highest growth rate, fueled by rapid economic development, increasing awareness of the benefits of pre-employment testing, and a growing emphasis on employee quality and productivity.

Product Type Analysis

In the pre-employment testing market, the product type segment includes aptitude tests, personality tests, skills tests, integrity tests, and others. Aptitude tests are instrumental in gauging a candidate's problem-solving ability, logical reasoning, and overall intellectual potential. As organizations strive to recruit individuals who can quickly adapt to changing business environments and solve complex problems, the demand for aptitude tests is expected to increase significantly.

Personality tests, on the other hand, play a crucial role in determining whether a candidate's character traits align with the company culture and job requirements. These tests can predict how well an individual will fit into a team, how they will handle stress, and their potential for long-term success within the organization. As companies place more emphasis on cultural fit and employee retention, personality tests are becoming an integral part of the recruitment process.

Skills tests are designed to assess specific job-related competencies and technical skills. These tests are particularly valuable in industries that require specialized knowledge or technical expertise, such as IT, manufacturing, and healthcare. By validating candidates' claims about their skills, these tests help in reducing the risk of hiring underqualified

Social Employee Recognition Systems Market Outlook

The global market size for social employee recognition systems was valued at approximately USD 3.5 billion in 2023 and is projected to reach around USD 9.2 billion by 2032, growing at a compound annual growth rate (CAGR) of 11.25% over the forecast period. The growth in this market is driven by an increasing emphasis on enhancing employee engagement and satisfaction, which is crucial for organizational success in today’s competitive environment. Organizations are recognizing the need for systems that not only acknowledge employee achievements but also offer a platform for continuous feedback and motivation, further fueling market growth.

One of the primary growth factors for the social employee recognition systems market is the growing understanding of the impact of employee recognition on productivity and retention rates. Organizations are increasingly realizing that recognizing employees for their efforts leads to higher job satisfaction and morale, which translates into improved performance and lower turnover rates. This understanding is prompting companies to invest in social recognition systems that can seamlessly integrate into their operational workflows, thereby enhancing employee experience and contributing to organizational success.

Another significant factor contributing to the growth of this market is the technological advancement and innovation in social recognition platforms. With the advent of artificial intelligence and machine learning, these platforms are becoming more intuitive and personalized, offering tailored recognition experiences that align with individual employee preferences. These advanced systems not only automate the recognition process but also provide insightful analytics that help organizations understand recognition trends and employee engagement levels, further driving the adoption of such systems across various industry verticals.

Moreover, the increasing trend toward remote and hybrid work models has significantly bolstered the demand for social employee recognition systems. As organizations transition to flexible work environments, maintaining employee engagement and fostering a sense of community and belonging becomes more challenging. Social recognition systems offer a solution by providing a virtual platform where employees can be acknowledged for their efforts in real-time, thereby bridging the gap created by physical distances and ensuring continued engagement and motivation among the workforce.

Regionally, North America holds a significant share of the social employee recognition systems market due to the high adoption rate of advanced HR technologies and the presence of major industry players in the region. Additionally, the region's focus on enhancing workplace culture and employee well-being further supports market growth. Meanwhile, the Asia Pacific region is expected to witness the highest growth rate over the forecast period, driven by increasing awareness of employee recognition benefits and rising investments in HR technology across emerging economies.

Component Analysis

In the social employee recognition systems market, components are categorized primarily into software and services. The software segment holds a substantial share of the market as organizations increasingly adopt sophisticated platforms that offer comprehensive features for recognition, feedback, and analytics. These software solutions are designed to integrate seamlessly with existing HR management systems, providing a holistic approach to employee engagement. The growing importance of data analytics within these platforms is also noteworthy, as organizations are keen to derive actionable insights from recognition data to inform their HR policies and strategies.

The services segment, although smaller in comparison to software, plays a crucial role in the successful implementation and operation of social employee recognition systems. Services include consulting, training, and support, which are essential for organizations to maximize the effectiveness of their recognition programs. Service providers offer expertise in customizing solutions to fit the unique cultural and operational needs of businesses, ensuring that the systems deliver the intended outcomes in terms of employee motivation and engagement.

Customization and support services are particularly critical for large enterprises that often have complex organizational structures and diverse workforces. These organizations require tailored solutions that can address specific recognition needs