Barclays ratio of customer acquisition in the UK 2018-2025
- statista.com
Updated Mar 21, 2025+ more versions
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EmailClick to copy linkLink copiedCiteStatista Research Department (2025). Barclays ratio of customer acquisition in the UK 2018-2025 [Dataset]. https://www.statista.com/topics/3913/barclays-bank/Dataset updatedMar 21, 2025AuthorsStatista Research DepartmentArea coveredUnited KingdomDescriptionCustomer acquisition from competitors remains a critical objective in retail banking. Barclays UK experienced persistent customer attrition from 2018 through 2025, with net customer losses in most quarters. However, the bank achieved two notable successes: in the fourth quarter of 2023 with a ratio of 1.35 and in the third quarter of 2024 with a ratio of 1.61, the latter representing a significant net gain of over 18,000 customers. As of the first quarter of 2025, the bank reported a ratio of -7.2.
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FacebookTwitterEmailCustomer acquisition from competitors remains a critical objective in retail banking. Barclays UK experienced persistent customer attrition from 2018 through 2025, with net customer losses in most quarters. However, the bank achieved two notable successes: in the fourth quarter of 2023 with a ratio of 1.35 and in the third quarter of 2024 with a ratio of 1.61, the latter representing a significant net gain of over 18,000 customers. As of the first quarter of 2025, the bank reported a ratio of -7.2.