The revenue in the 'Business Intelligence Software' segment of the software market worldwide was modeled to be ************* U.S. dollars in 2024. Following a continuous upward trend, the revenue has risen by ************* U.S. dollars since 2016. Between 2024 and 2030, the revenue will rise by *********** U.S. dollars, continuing its consistent upward trajectory.Further information about the methodology, more market segments, and metrics can be found on the dedicated Market Insights page on Business Intelligence Software.

The social business intelligence market size is projected to be worth US$ 25,886.8 million in 2024. The market is likely to reach US$ 49,632.4 million by 2034. The market is further expected to surge at a CAGR of 6.7% during the forecast period 2024 to 2034.

Attributes	Key Insights
Social Business Intelligence Market Estimated Size in 2024	US$ 25,886.8 million
Projected Market Value in 2034	US$ 49,632.4 million
Value-based CAGR from 2024 to 2034	6.7%

2019 to 2023 Historical Analysis vs. 2024 to 2034 Market Forecast Projections

Report Attributes	Details
Market Value in 2019	US$ 19,265.3 million
Market Value in 2023	US$ 24,322.1 million
CAGR from 2019 to 2023	6.0%

Country-wise Insights

The United States	3.2%
The United Kingdom	2.3%
India	8.9%
China	7.1%
Japan	5.4%

Category-wise Insights

Category	Shares in 2024
BFSI	17.9%
Large Enterprise	43.5%

Report Scope

Attribute	Details
Estimated Market Size in 2024	US$ 25,886.8 million
Projected Market Valuation in 2034	US$ 49,632.4 million
Value-based CAGR 2024 to 2034	6.7%
Forecast Period	2024 to 2034
Historical Data Available for	2019 to 2023
Market Analysis	Value in US$ million
Key Regions Covered	North America Latin America Western Europe Eastern Europe South Asia and Pacific East Asia The Middle East & Africa
Key Market Segments Covered	Deployment Type Size of Enterprise Vertical Region
Key Countries Profiled	The United States Canada Brazil Mexico Germany France France Spain Italy Russia Poland Czech Republic Romania India Bangladesh Australia New Zealand China Japan South Korea GCC countries South Africa Israel
Key Companies Profiled	IBM Corporation SAP SE SAS Institute Inc. Tableau Software, Inc. Qlik Technologies, Inc. Microsoft Corporation Alteryx Inc. MicroStrategy, Inc. Logi Analytics, Inc. TIBCO Software, Inc.

As of 2019, forecasts suggest that the predictive analytics market will reach over *********** U.S. dollars in total revenue. By 2022 the market is expected to reach nearly ** billion dollars in annual revenue as an increasingly large number of businesses make use of predictive analytics techniques for everything from fraud detection to medical diagnosis. Predictive analytics The field of predictive analytics involves the use of various statistical methods and models within businesses to make predictions about a wide range of future outcomes. Predictive analytical analysis is already one of the most widely adopted intelligent automation technologies in the world, with over ** percent of major enterprises deploying smart analytics that include predictive analytics. As business interactions around the world become increasingly digitalized, massive amounts of data are created which can be evaluated through predictive analytics tools in order to give users a better understanding of market dynamics and underlying trends. Considering this, it is no surprise that predictive models rank as the one of the top big data technology trends around the world.

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Market outlook of the ancillary revenue management market

Technavio’s market research analyst predicts the global ancillary revenue management market to grow steadily at a CAGR of around 8% during the forecast period. Relaxed entry barriers and low fare prices have increased the intensity of competition among airlines across the globe, driving airlines to generate revenue from ancillary revenue management. Airlines continue to focus on boosting ancillary revenues through technological alliances and partnerships with GDS providers. For instance, Ryanair exhibits higher ancillary service profitability than low-cost airlines such as Delta, as Ryanair's fee structure is simpler and features an easy-to-comprehend, transparent baggage fee structure.

The rising distribution of ancillaries through e-travel platforms is also driving the growth of this market. Numerous OTAs have integrated ancillary offerings to their booking engines allowing them to offer point-of-sale offerings such as extra baggage, lounge access, Wi-Fi, and other services in select countries. The revenue management solutions offered by vendors to OTAs help automate and standardize the process, capture new sales, reduce errors, and adhere to airline requirements and industry standards.

Carrier type segmentation and analysis of the ancillary revenue management market

Major airlines
Low-cost airlines

The major airlines segment accounted for the largest market share during 2015. There has been tremendous growth in ancillary revenue in this segment, with the major revenue being generated by the sale of frequent flyer program (FFP). American, Delta, and United are some of the major airlines dominating in this segment.

Geographical segmentation and analysis of the ancillary revenue management market

Americas
APAC
EMEA

The Americas led the global market during 2015, accounting for a market share of around 44%. The US is the biggest revenue contributor in this region with big airlines such as Alaska Airlines, Delta, American, Hawaiian, United, Southwest, and US Airways relying on FFP to generate ancillary revenue. For instance, over 70% of Alaska’s ancillary revenue is generated by its mileage plan FFP.

Competitive landscape and key vendors

Low-cost carriers in this market have been collaborating with established vendors to strengthen their revenue management leading to increased realized revenue from ancillary. Globally, vendors in this market are facing tough competition from niche players who offer analytics and BI products/solutions.

The high vendor competition has led to an increased number of M&A, wherein smaller entities are being acquired by, or are being merged with, major players.

The leading vendors in the market are -

Amadeus
Navitaire
Sabre
SITA
Travelport

Other prominent vendors in the market include Airline Software, Cartrawler, Concur Technologies (SAP), LemaxPaxport, PROS, Radixx International, Revenue Analytics, Revenue Management Systems, Revenue Matters, and SAS

Key questions answered in the report include

What will the market size and the growth rate be in 2020?
What are the key factors driving the global ancillary revenue management market?
What are the key market trends impacting the growth of the ancillary revenue management market?
What are the challenges to market growth?
Who are the key vendors in this market space?
What are the market opportunities and threats faced by the vendors in the global ancillary revenue management market?
Trending factors influencing the market shares of the Americas, APAC, and EMEA?
What are the key outcomes of the five forces analysis of the ancillary revenue management market?

Technavio also offers customization on reports based on specific client requirement.

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Snapshot img { margin: 10px !important; } Global OSS-BSS software market overview

Technavio’s market research analyst predicts the global operations support systems (OSS)-business support systems (BSS) software market to grow at a CAGR of more than 18% by 2020. The primary growth driver of this market is the increased adoption of revenue management system (RMS). Such billing processes include features such as pricing management, credit limit management, invoicing, payments, and rating and charging. Convergent billing systems provide new businesses with a unified definition framework for pricing and rating. It allows customers to predict the real-time consumption and expenditure across a service or a payment mode. Telecom operators across the globe are rapidly adopting RMS, which supports retail, wholesale, and enterprise business segments. Growing demand to consolidate the individual systems will augment the implementation of RMS, and will aid in the growth of OSS-BSS software market over the next four years.

Telecom operators are opting for a customer-centric business model, which has propelled the adoption of customized OSS-BSS software. Customization will facilitate telecom service providers to deliver bundled services, thereby enhancing the user experience. Moreover, some of the key OSS-BSS functions such as customer relationship (CRM), business intelligence (BI), convergent billing, and revenue assurance require customized software. The rise in demand for customized OSS-BSS software solutions that has the capability and flexibility to accommodate changes, will bolster growth prospects for this market during the forecast period.

Segmentation by application and analysis of the OSS-BSS software market

OSS software
BSS software

The BSS software is the fastest-growing segment in the OSS-BSS software market and is expected to grow at a high CAGR more than 21% by 2020. Much of this segment’s growth comes from its ability to deliver customized mix of services to targeted segments. As BSS software is directly linked to customers and their requirements, CSPs are increasingly using it for convergent billing to increase the market revenue. The software enables telecom operators to develop multiple pricing and bundling of services, which will boost this segment’s growth in the coming years.

Geographical segmentation and analysis of the OSS-BSS software market

Americas
APAC
EMEA

The Americas will be the highest revenue-generating region in the OSS-BSS software market until 2020, with its market value exceeding USD 25 billion. The telecom service operators in the region are using value-added services (VAS) as new revenue channels where there is decreasing average revenue per user (ARPU). With the US government’s growing investments on IT for improving performance, transparency, and security, the market is expected to grow significantly in this region during the estimated period.

Competitive landscape and key vendors

The growing focus on improving customer experience has pushed CSPs to realign their strategic objectives related to OSS and BSS operations. The market is witnessing intense competition because of the presence of many small and large vendors. The major OSS-BSS providers are coming up with several innovations into their convergent charging software. Competition in the OSS-BSS software market will intensify during the forecast period with the entry of Telecom network infrastructure providers.

Key vendors in this market include -

Amdocs
Ericsson
Huawei
Netcracker
Oracle
Redknee

The other prominent vendors in the OSS-BSS software market are Aria Systems, Accenture, Cerillion, Comarch, Comptel, CSG International, Elitecore Technologies, Global Convergence Solutions, Hewlett-Packard, Hitachi Data Systems, SAP, Sigma Systems, Subex, Wipro, and Xalted Information Systems.

Key questions answered in the report include

What will the OSS-BSS software market size and the growth rate be in 2020?
What are the key factors driving the global OSS-BSS software market?
What are the key market trends impacting the growth of the global OSS-BSS software market?
What are the challenges to the OSS-BSS software market growth?
Who are the key vendors in the global OSS-BSS software market?
What are the market opportunities and threats faced by the vendors in the global OSS-BSS software market?
Trending factors influencing the OSS-BSS software market shares of the Americas, APAC, and EMEA.
What are the key outcomes of the five forces analysis of the global OSS-BSS software market?

Technavio also offers customization on reports based on specific client requirement.

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Salesforce is the leading vendor in the customer relationship management (CRM) applications market worldwide, with a market share of ** percent in 2023. The company leads the market with a big margin: next in line to Salesforce are Microsoft, SAP, and Oracle with around **** to ***** percent shares of the market. CRM global revenues on the rise Worldwide revenues from the customer relationship management (CRM) software market is expected to grow consistently over the following years and reach over ** billion U.S. dollars by 2023. CRM is the technology used to manage a company’s interaction with current and potential customers. Companies use CRM to strengthen their relationships with customers, to increase their customer retention rates and ultimately drive sales growth. Ensuring good customer experience is essential to companies, now more than ever, as it is cited by most global organizations as the key driver behind their adoption of digital transformation technologies such as CRM. Enterprise software Enterprise software refers to the software primarily used to satisfy various business needs. It helps companies meet their goals by, for example, helping them to track and improve supply chains, interact with customers, or manage resources. A wide range of applications exist under the term “enterprise software” with office suites, customer relationship management (CRM) and business intelligence (BI) being a few of them.

Snapshot img { margin: 10px !important; } Overview of the global cloud computing market in education sector

Technavio’s market research report identifies that the growing use of learning analytics will be one of the primary growth drivers for the global cloud computing market in education sector till 2021. The popularity of third platform technologies such as cloud computing, mobile computing, and big data is growing in the education sector. Various educational institutions are keeping track of student performance and are identifying key improvement areas by employing business intelligence (BI) in the analysis of collected data on various cloud platforms. This helps them develop personalized learning for students and enhance student or faculty retention ratios. Cloud-based learning analytics or cloud analytics helps educators to track the digital footprints of students to analyze pupil activities. This in turn, is anticipated to boost the demand for cloud computing in the education sector. Technavio’s market research analysts predict that this market will grow at a CAGR of more than 26% by 2021.

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North America is witnessing a rising enrollment in K-12 schools and universities. The popularity of cloud computing technologies will continue to increase in the region due to the presence of adequate IT infrastructure and a large number of educational institutions that are adopting modern methods of learning. This modern method of learning includes project-based, experiential, blended learning, and game-based learning.

Competitive landscape and key vendors

The cloud computing market in the education sector is highly fragmented due to the presence of various regional and international vendors. International vendors are entering strategic partnerships with local vendors to strengthen their product portfolio. The competitive environment of the market will intensify because established cloud computing companies are coming up with new products to promote their solutions.

Key vendors in this market are -

Adobe Systems
Blackboard
Cisco
llucian

Other prominent vendors in the market include Dell EMC, Instructure, Microsoft, NetApp, Oracle, Salesforce, and SAP.

Segmentation by service models and analysis of the cloud computing market in education sector

SaaS
IaaS
PaaS

Software as a service (SaaS) segment contributed to the maximum market shares during 2016 due to several benefits associated with SaaS such as simplified administration, elastic scalability, and location independence or mobility. The segment will continue to grow for the next four years because it offers an instant data access.

Segmentation by end-user and analysis of the cloud computing market in education sector

Higher education
K-12 schools

Universities and colleges are increasingly incorporating cloud computing technology because it standardizes the learning process by offering centralized licensing of software applications and services. The higher education segment will continue to be the largest end-user during the estimated period due to the rising demand for project-based learning among students, particularly for STEM subjects.

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Key questions answered in the report include

What will the market size and the growth rate be in 2021?
What are the key factors driving the global cloud computing market in the education sector?
What are the key market trends impacting the growth of the global cloud computing market in the education sector?
What are the challenges to market growth?
Who are the key vendors in the global cloud computing market in the education sector?
What are the market opportunities and threats faced by the vendors in the global cloud computing market in the education sector?
What are the trending factors influencing the market shares of APAC, Europe, North America, and ROW?
What are the key outcomes of the five forces analysis of the global cloud computing market in the education sector?

Technavio also offers customization on reports based on specific client requirement.