Courier, Express and Parcel (CEP) Industry Analysis is Segmented By Business (B2B, B2C and C2C), Destination (Domestic and International), By End User (Services, Wholesale and Retail Trade, Manufacturing, Construction and Utilities, and Primary Industries), and By Geography (North America, Europe, Asia-Pacific, and Rest of the World). The report offers the market size and forecasts in value (USD) for all the above segments.

The United States Courier, Express, and Parcel (CEP) Market is segmented by Destination (Domestic, International), by Speed Of Delivery (Express, Non-Express), by Model (Business-to-Business (B2B), Business-to-Consumer (B2C), Consumer-to-Consumer (C2C)), by Shipment Weight (Heavy Weight Shipments, Light Weight Shipments, Medium Weight Shipments), by Mode Of Transport (Air, Road, Others) and by End User Industry (E-Commerce, Financial Services (BFSI), Healthcare, Manufacturing, Primary Industry, Wholesale and Retail Trade (Offline), Others). Key Data Points observed include Number of Parcels; Production Trends (Manufacturing, E-Commerce etc. in USD); Import and Export trends (in USD).

In 2020, the global courier, express and parcel market is expected to be worth 375.5 billion euro. Global courier, express and parcel (CEP) market As the customer needs change with the economic evolution, the market responds to particular changes to create new opportunities. The introduction of courier, express and parcel (CEP) services is an example of this development in the logistics and transportation industry. In simple terms, the CEP market provides traditional postal services faster and more reliable. In 2018, DHL, FedEx and UPS made up 91 percent of the courier and local delivery service market share globally. Although three firms are the major market dominants, the global logistics industry is highly competitive. Firms providing logistics and transportation services are subject to a multitude of trade policies which could favor some companies over the others to provide the same service. Therefore, logistics and transportation firms face challenges in keeping a stable revenue growth path. Deutsche Post DHL Deutsche Post DHL is a major German logistics and transportation firm and a leading company in the world with a progressive growth strategy to sustain its market position. Acquiring the DHL company was one of the main strategies of the Deutsche Post to improve its market dominance. Now DHL is a division of Deutsche Post providing global CEP services mostly. Between 2006 and 2020, the revenue of Deutsche Post DHL fluctuated around 60 billion euros, generating 66.8 billion euros in 2020. In that year, just over 19.8 billion euros of Deutsche Post DHL was generated from its operations in Germany and roughly 13 billion euros from its operations in the Americas region.The total assets of Deutsche Post DHL grew at a steady pace since 2009, reaching 55.3 billion euros in 2020.

Between the fiscal year of 2004 and 2023, the annual revenue of the U.S. Postal Services (USPS) fluctuated around 70 billion U.S. dollars. In the fiscal year of 2023, the USPS generated annual revenue of nearly 78.2 billion U.S. dollars. Past and present of USPS USPS was formed in 1971 as an independent agency in the U.S. to provide country-wide postal services. In the fiscal year of 2022, U.S. Postal Services made almost 12 billion U.S. dollars in revenue from its priority mail services. In that same year, the company’s mail volume was equivalent to over 116 billion total mail units but has been declining since 2006 continuously. Global postal services and USPS Postal services provide one of the major means of communication and transportation between individuals. In 2020, the global postal industry revenue amounted to some 443 billion euros worldwide. That same year, the global courier, express and parcel (CEP) market was worth over 375 billion euros. Globally three postal companies are considered as legacy providers - FedEx, UPS, and DHL. In 2021, the global market share of USPS was considerably lower than the other legacy providers, where DHL, FedEx and UPS held 43, 30 and 23 percent of the total market respectively.

In the fiscal year of 2023, the average packages delivered daily by FedEx Express amounted to approximately 5.58 million packages. FedEx Corporation's financial figures The U.S.-based courier delivery services company, FedEx Corporation generated over 90 billion U.S. dollars in revenue in fiscal year of 2023. FedEx Corporation comprised of FedEx Express, FedEx Ground, FedEx Freight, and FedEx Services. In that same fiscal year, FedEx Corporation’s total assets amounted to over 87 billion U.S. dollars. The parcel market The global courier, express and parcel (CEP) market doubled in size between 2009 and 2019 and is expected to be worth more than 501 billion U.S. dollars in 2024. In 2021, DHL was ranked as the largest global couriers and local delivery service provider, with a 43-percent-share of the global market.

The Indonesia Courier, Express, and Parcel (CEP) Market is segmented by Destination (Domestic, International), by Speed Of Delivery (Express, Non-Express), by Model (Business-to-Business (B2B), Business-to-Consumer (B2C), Consumer-to-Consumer (C2C)), by Shipment Weight (Heavy Weight Shipments, Light Weight Shipments, Medium Weight Shipments), by Mode Of Transport (Air, Road, Others) and by End User Industry (E-Commerce, Financial Services (BFSI), Healthcare, Manufacturing, Primary Industry, Wholesale and Retail Trade (Offline), Others). Key Data Points observed include Number of Parcels; Production Trends (Manufacturing, E-Commerce etc. in USD); Import and Export trends (in USD).

By 2025, the North American courier, express and parcel (CEP) market is expected to generate some 105 billion euros in revenue. Global market for CEP Once a hallmark of communication, postal services industry expands its operational capacity in light of changing customer preferences. Although globally the postal letter services are on the steep decline due to the replacement of letter services with electronic mail, postal firms discovered a new highly lucrative business opportunity, namely CEP services. Individuals prefer a multitude of differentiated services and are willing to pay a substantial amount to fulfil their desired preferences. The global CEP market doubled in size in a decade, up from 157 billion euros in 2009 to 330 billion euros in 2019. As a response to new market demands and opportunities, postal services operators invest in new infrastructure of providing delivery services with an increasing focus on parcels or other tailor-made adjustments. DHL, FedEx and UPS are three dominant providers of CEP services globally, they are also known as legacy providers because they make up over 90 percent of the total market worldwide. FedEx: a short overview The American multinational delivery services firm, FedEx was founded in 1971 to meet the express delivery needs in the U.S. Over time, successful corporate strategy and suitable market opportunities helped FedEx to become a global leader in CEP delivery. During the recent decade, FedEx Corporation doubled its revenue streams, reaching over 69 billion U.S. dollars in 2019. During that period, FedEx was the leading one in the U.S. with over one-third of market share. To sustain its global position, the company tries to innovate in the market place and enter new markets or offer distinctive services. Yet, economic coordination is not always a win-win game for each player firms. Despite huge efforts, multinational corporations like FedEx experience recessions in some regions, for instance in the Asia Pacific, where DHL is the dominant service provider.

Courier, Express And Parcel (CEP) Market size was valued at USD 423.81 Billion in 2024 and is projected to reach USD 685.76 Billion by 2031, growing at a CAGR of 6.20% during the forecast period 2024-2031.

Global Courier, Express And Parcel (CEP) Market Drivers

Growth of E-commerce: As more people shop online, there is a greater need for CEP services since customers want their purchases to be delivered quickly and dependably.

Urbanization: When more people relocate to cities, a greater number of potential clients are concentrated in smaller geographic areas, which increases the demand for effective CEP services.

Globalization: The rise in international parcel deliveries brought forth by increased trade and cross-border e-commerce has boosted the CEP business.

Technological Developments: The effectiveness and speed of CEP services have increased thanks to innovations including automated sorting systems, real-time tracking, and route optimization.

Environmental Concerns: As environmental issues receive more attention, there is a growing need in the CEP industry for sustainable practices, which is pushing businesses to use eco-friendly solutions.

Customer Expectations: CEP providers are driven to develop and enhance their services as a result of consumers’ expectations for increased convenience, flexibility, and visibility in their delivery experience.

The Courier, Express And Parcel (CEP) Market is projected to grow at 8.6% CAGR, reaching $712.69 Billion by 2029. Where is the industry heading next? Get the sample report now!

The global Courier, Express, and Parcel (CEP) market is a dynamic and rapidly expanding sector, projected to reach a market size of $423.63 billion in 2025 and maintain a Compound Annual Growth Rate (CAGR) of 6.8% from 2025 to 2033. This growth is fueled by several key drivers, including the burgeoning e-commerce industry, the increasing reliance on global supply chains, and the rising demand for faster and more reliable delivery services. The expansion of B2C (business-to-consumer) transactions significantly contributes to market expansion, particularly in regions like North America and APAC, where robust online retail sectors and increasing consumer spending power drive demand. Furthermore, technological advancements, such as automated sorting systems and sophisticated tracking capabilities, are enhancing efficiency and customer satisfaction, thereby further stimulating market growth. While the market faces some restraints, such as fluctuating fuel prices and geopolitical uncertainties, the overall outlook remains positive, indicating sustained growth and significant opportunities for established players and new entrants alike. The market segmentation reveals a diverse landscape, with North America and Europe currently holding significant market shares, driven by established e-commerce ecosystems and advanced logistics infrastructure. However, the APAC region, particularly China and India, presents a high-growth potential due to rapid economic development, increasing internet penetration, and a growing middle class with rising disposable incomes. The competitive landscape is characterized by a mix of global giants like FedEx, UPS, and DHL, alongside regional players and specialized niche providers. Companies are increasingly adopting competitive strategies focused on technological innovation, expanding delivery networks, forging strategic partnerships, and enhancing customer experience through improved tracking and delivery options. The ongoing expansion into emerging markets, alongside continuous investments in technological infrastructure and sustainable practices, will shape the future of the CEP industry. A focus on last-mile delivery optimization and efficient supply chain management will also be critical to sustained success in this fiercely competitive yet promising market.

The Vietnam Courier, Express, and Parcel (CEP) Market is segmented by Destination (Domestic, International), by Speed Of Delivery (Express, Non-Express), by Model (Business-to-Business (B2B), Business-to-Consumer (B2C), Consumer-to-Consumer (C2C)), by Shipment Weight (Heavy Weight Shipments, Light Weight Shipments, Medium Weight Shipments), by Mode Of Transport (Air, Road, Others) and by End User Industry (E-Commerce, Financial Services (BFSI), Healthcare, Manufacturing, Primary Industry, Wholesale and Retail Trade (Offline), Others). Key Data Points observed include Number of Parcels; Production Trends (Manufacturing, E-Commerce etc. in USD); Import and Export trends (in USD).

In 2022, there were approximately 11,210 couriers and messengers employed in the state of California. In that same year, couriers and messengers in the United States earned on average 17.43 U.S. dollars per hour.

Global Courier, Express and Parcel (CEP) comes with the extensive industry analysis of development components, patterns, flows and sizes. The report also calculates present and past market values to forecast potential market management through the forecast period between 2024 - 2032. The report may be the best of what is a geographic area which expands the competitive landscape and industry perspective of the market.

The Australia Courier, Express, and Parcel (CEP) Market is segmented by Destination (Domestic, International), by Speed Of Delivery (Express, Non-Express), by Model (Business-to-Business (B2B), Business-to-Consumer (B2C), Consumer-to-Consumer (C2C)), by Shipment Weight (Heavy Weight Shipments, Light Weight Shipments, Medium Weight Shipments), by Mode Of Transport (Air, Road, Others) and by End User Industry (E-Commerce, Financial Services (BFSI), Healthcare, Manufacturing, Primary Industry, Wholesale and Retail Trade (Offline), Others). Key Data Points observed include Number of Parcels; Production Trends (Manufacturing, E-Commerce etc. in USD); Import and Export trends (in USD).

The Italy courier, express, and parcel (CEP) market is projected to exhibit a growth rate (CAGR) of 3.60% during ​2024-2032​. Technological advancements, including automated sorting systems, real time tracking, and route optimization, proliferation of e-commerce, and rapid urbanization and infrastructure development represents some of the key factors driving the growth of the market.

IMARC Group provides an analysis of the key trends in each segment of the market, along with forecasts at the country level for ​2024-2032​. Our report has categorized the market based on service type, destination, type and end-use sector.

After reaching a peak of around 213 billion units in 2006, the U.S. Postal Services (USPS) has experienced a year-on-year decline in mail volume every year since. In 2023, the volume of mail delivered by the USPS dropped to just 116.15 billion units.

Types of deliveries

Included in the above figures are all types of mail delivered by USPS: traditional mail, marketing materials, periodicals, and the shipping of packages. The decline in total volume can be attributed to the first three of these categories, which have each generated increasingly smaller revenue figures. However, the revenue generated from shipping packages has actually increased in recent times, leading to USPS’ total revenue staying relatively stable. This has been insufficient to address the decline in total volume though, with USPS reporting net losses each year for over a decade.

Reasons for declining mail volumes

Technology is the main culprit for both the decline in traditional mail volumes, and the increase in parcel deliveries. On the one hand, a clear and increasing majority of people in the U.S. use email, reducing the need for traditional mail services. On the other hand, the share of U.S. retail sales made online has more doubled in just a decade, creating greater demand for package delivery services.

Analyze the market segmentation of the Domestic Courier Express and Parcel (CEP) industry. Gain insights into market share distribution with a detailed breakdown of key segments and their growth.

This statistic shows the compound annual growth rate of the courier, express and parcel (CEP) market between 2015 and 2025, with a breakdown by region. During this time period, the North American CEP market is expected to increase at a compound annual growth rate of five percent.

In 2022, couriers and messengers in the District of Columbia, U.S earned a mean annual wage of 51,180 U.S. dollars. That same year, couriers and messengers in the United States earned on average 17.43 U.S. dollars per hour.

The GCC Courier, Express, and Parcel (CEP) market is experiencing robust growth, driven by the burgeoning e-commerce sector and a rising demand for faster, more reliable delivery services across the region. The market's Compound Annual Growth Rate (CAGR) exceeding 4.0% signifies a consistently expanding market, fueled by increasing consumer spending, expanding logistics infrastructure, and government initiatives promoting digital commerce. Key segments within the market, such as express delivery and B2C shipments, are witnessing particularly strong growth, reflecting the preference for speed and convenience amongst consumers. While road transport currently dominates the mode of transport segment, air freight is expected to gain traction due to increasing demand for time-sensitive deliveries. Major players like UPS, DHL, FedEx, and Aramex are strategically investing in technology and infrastructure to enhance their service offerings and cater to the growing demand. The market's segmentation by shipment weight (light, medium, and heavy) indicates a diverse range of delivery needs, with light-weight shipments likely dominating due to the prevalence of e-commerce. Furthermore, the end-user industry analysis points to significant contributions from the e-commerce, BFSI, and healthcare sectors, highlighting the broad applicability of CEP services across diverse industries. Future growth will be influenced by factors such as advancements in technology (e.g., automated sorting, drone delivery), the expansion of e-commerce platforms, and government regulations impacting logistics. Despite the promising growth outlook, the GCC CEP market faces challenges such as fluctuating fuel prices, geopolitical instability in certain regions, and competition among established players and new entrants. The market's success hinges on the ability of companies to adapt to evolving consumer preferences, enhance supply chain efficiency, and effectively manage operational costs. The integration of advanced technologies, such as artificial intelligence and big data analytics, is crucial for optimizing delivery routes, improving customer experience, and achieving cost-effectiveness. Furthermore, a focus on sustainable and environmentally friendly practices, such as optimizing delivery routes and reducing carbon emissions, will become increasingly important as environmental concerns gain prominence in the region. Successful companies will prioritize investments in these areas to maintain a competitive edge and ensure sustainable long-term growth. Recent developments include: April 2023: Qatar Post placed an order for a new parcel sortation system based on autonomous mobile robot (AMR) technology developed and supplied by Libiao Robotics in order to improve the sortation systems used within parcel service operations.March 2023: UPS entered a partnership with Google Cloud, where Google will help UPS by putting radio-frequency identification chips on packages to track them efficiently.February 2023: DHL Global Forwarding, the air and ocean freight specialist division of Deutsche Post DHL Group, successfully implemented sustainable logistics solutions for its customer Grundfos.. Key drivers for this market are: Increasing consumption of canned and frozen food, Growth urbanization and increased adoption of healthy lifestyle. Potential restraints include: Limited self-life of frozen food, Growing awareness regarding the consumption of fresh vegetables and fruits. Notable trends are: OTHER KEY INDUSTRY TRENDS COVERED IN THE REPORT.