ChatGPT is used most widely among those between 25 and 34 around the world. The youngest group, those under 24, are the second largest userbase, and together those under 34 account for over 60 percent of ChatGPT users. It is perhaps unsurprising that the younger age brackets use the chatbot more than older as that is the common trend with new technologies. Male users were far more numerous than female users, with males representing over 65 percent of total users in 2023.
In a survey conducted across four Southeast Asian countries in February 2023, almost half of the respondents selected collection of personal data as one of the concerns they had regarding the usage of chatbots like ChatGPT. In contrast, ethical issues related to data privacy and intellectual property were a concern for 42 percent of the respondents.
According to a survey of adults in the United States conducted in January 2023, 12 percent of respondents used ChatGPT to generate text themselves. In comparison, overall 43 percent of the female respondents claimed to have never used nor seen anyone else use it, while 38 percent of respondents reported having seen text being generated by the AI technology for someone else.
Unsurprisingly, those between 18 and 24 were the most likely to use ChatGPT among the various age groups. This is likely due to younger people adopting tech at a faster rate than older generations.
In January 2024, ChatGPT online domain chat.openai.com registered over 19.4 percent of its traffic as originating in the United States. Users based in Indonesia generated approximately 11.7 percent of the total visits to the chatbot platform, while users in Indonesia accounted for 6.3 percent of the total visits to the website. Visits from Brazil represented the fourth-largest group for the platform, generating more than five percent of the total traffic recorded in the examined period.
In a survey conducted across four Southeast Asian countries in February 2023, 76 percent of the respondents in Singapore selected the collection of personal data as one of the concerns they had regarding the usage of chatbots like ChatGPT. In contrast, this was an issue for 36 percent of respondents in Indonesia.
A 2023 survey found that approximately 39 percent of respondents in Indonesia reported using ChatGPT on a weekly basis for various purposes, from work to entertainment. Meanwhile, around 30 percent of respondents stated that they rarely used ChatGPT.
ChatGPT, an artificial intelligence (AI) powered chatbot, is most used by companies in the technical and education industries, with over 200 companies using it in 2023. It is perhaps unsurprising that the technical field has embraced the use of ChatGPT, but it is interesting that so many educational institutes have begun to use it. While other industries do utilize the OpenAI-made chatbot, there are less than a 100 institutions and companies that use ChatGPT in other industries. This is especially true of agriculture, cultural, and legal industries, where only a single company is using ChatGPT in 2023.
According to a survey ended February 2024, one in five employed adults in the United States reported using ChatGPT for work-related activities during the analyzed period. Similarly, 17 percent of responding adults stated using the generative artificial intelligence (GAI) software for learning something new or for pure entertainment. However, the increase in ChatGPT usage was more pronounced for professional activities.
As of 2023, about 70 percent of the global population who are familiar with ChatGPT were using the tool at least once a month, while over 35 percent reported using it weekly. Indian respondents were the most frequent users, having just over 36 percent of their respondents claimed to use ChatGPT every day.
According to a survey conducted in Japan in June 2023, 55.6 percent of the respondents were to varying degrees inclined to use the OpenAI chatbot ChatGPT in the future. The survey also showed that the share of respondents who rejected the artificial intelligence software was slightly larger than the portion that was undecided on the issue.
A January 2023 survey of IT and cybersecurity decision-makers of companies across North America, the United Kingdom, and Australia revealed some interesting perspectives. First, it found that over half of the respondents, 53 percent, believed that hackers might use ChatGPT to craft more believable and legitimate-sounding phishing e-mails. A further 49 percent thought that the AI tool would help less experienced hackers improve their technical knowledge and develop their skills, as well as for spreading misinformation.
In January 2023, ChatGPT registered over nine million interactions from users in Italy, up by over 300 percent compare to the previous month. By comparison, the OpenAI website registered 1.2 million actions performed by Italian users. At the end of March 2023, the main national privacy regulator in Italy prompted OpenAI to provide information on how and why the company collects user data, if the company wanted to avoid seeing its access to the Italian market blocked.
According to a survey of adults in the United States conducted in January 2023, 17 percent of respondents age between 30 to 44 years old claimed to have used ChatGPT to generate text themselves. In comparison, 48 percent of respondents aged between 18 and 29 years old and another 46 percent of respondents aged between 30 to 44 years old reported having seen text being generated by the AI technology for someone else. Meanwhile, 59 percent of those older than 65 years old respondents claimed to have never used nor seen anyone else use it.
Adults with the highest education level - particularly with a postgraduate degree - had the greatest level of familiarity with ChatGPT. The program, developed by startup OpenAI, was of far less concern to those with high school degrees or lower education. When looking at respondents with a little knowledge of ChatGPT, the numbers are far less drastically different. It is quite likely that the considerable coverage of the ChatGPT topic in media had an impact, giving most people some awareness of the topic.
Annual users of ChatGPT worldwide are expected to grown considerably in the coming months. In 2022, around 57 million people used ChatGPT, with this number increasing to roughly 100 million by January 2023.
In 2023, the vast majority technology professionals globally reported using ChatGPT to learn new concepts, with about 81 percent of respondents reporting so, while nearly 59 percent also reported using it for writing code. Debugging and creating documentation were also among the leading uses of AI in the development workflow.
A February 2023 survey of American business leaders revealed that the most common task completed using ChatGPT in 66 percent of the companies was writing code. Copywriting was the second-most frequently completed task, with 58 percent stating having used the software for this purpose. Furthermore, customer support ranked third, with 57 percent.
As of June 2023, it was reported that 10.8 percent of employees of worldwide companies have tried using ChatGPT in the workplace at least once. Those who have put confidential corporate data into the AI-powered tool were 4.7 percent.
According to the survey conducted in May 2023 in Taiwan, nearly 74 percent of internet users had never used ChatGPT in the past three months. In comparison, 4.6 percent of users had often or always used ChatGPT.
ChatGPT is used most widely among those between 25 and 34 around the world. The youngest group, those under 24, are the second largest userbase, and together those under 34 account for over 60 percent of ChatGPT users. It is perhaps unsurprising that the younger age brackets use the chatbot more than older as that is the common trend with new technologies. Male users were far more numerous than female users, with males representing over 65 percent of total users in 2023.