Project MAP (Measuring Access and Performance) aims to increase the coverage, quality of coverage, access, and efficiency of social marketing product and service delivery systems. SFH undertook a project MAP study in Johannesburg, Cape Town, and Durban, which are the three main intervention areas of SFHs condom social marketing program. The main goal of this study was to ascertain the coverage, quality of coverage, and access for Trust and Lovers Plus condoms among the general population and among the population residing in selected high transmission areas. The primary sampling unit for the study is sub places (SPs). Only SPs that are classified as urban or suburban were studied. Lot quality assurance sampling was employed, which allows for reasonably accurate estimates of coverage and quality of coverage for an entire supervision area. In each city, a representative samples of high transmission areas (HTAs) and non-high transmission areas (non-HTAs) were randomly selected. Maps for HTAs were acquired from researchers in the South African government. However, where a list of high transmission SPs was not available, an appropriate number of priority HTAs were purposively selected in the same way as hot zones are selected. Within the selected SPs all outlets present were targeted and an audit sheet was administered to collect data. The collected data was entered into an Excel spreadsheet before being processed in SPSS and Microsoft Access.

This collection includes files related to fieldwork activities under Phase 2 ‘Community Participation through Action Research’. The collection involves data in the form of photos, transcripts of focus group discussion and interviews with community members and external stakeholders from eThekwini municipality, spreadsheets to map anonymised responses from community events. Previous studies on in-situ upgrade of informal settlements in Durban had explored the impact of community participation on local inhabitants using case study research and ethnographic data. Phase 2, however, sought to lay the foundation for an evidence base of integrated environmental and construction management strategies (technical know-how) through engaging with community stakeholders (participatory design). Phase 2 (data in this collection) adopted a novel action research based methodology to enable participatory activities using mixed methods. This strategy ensured that the research maps the key role of community stakeholders in driving urban transformation taking into account the diversity inherent in all communities and the differences arising from age, gender, association and power differentials within them. Action research participants were community stakeholders, which include: local inhabitants; community leaders; community organisations; support NGOs; and local authorities. These actors participated in individual and group activities to discuss their experience of bottom-up upgrading strategies. Another unique aspect of the adopted methodology compared to previous studies was that it sought to empower community actors to become direct beneficiaries of the developed upgrading mechanisms, once the research is completed. Local inhabitants were not be just objects of study but acted as grassroots co-researchers, co-investigators and key agents for self-reliance co-producing knowledge and involved throughout the research process, which ultimately led to their technical, management and communication skills being enhanced.

This project focuses on 'informal settlements' in South Africa (SA), which are often characterised by the lack of basic services and infrastructure (eg safe sanitation, reliable electricity), poorly performing building materials (eg wood, cardboard, metal sheets, mud) without any building plans approved and often on illegally-accessed and hazardous land. The idea that the communities in informal settlements should be involved in improving their homes and neighbourhoods is often discussed in the international development community. However, the tools and processes needed to ensure a successful upgrade of environmental and construction management are poorly understood, and top-down policies used by central and local government in SA have not been successful to date. If communities can improve their neighbourhoods through participatory techniques, enhancing construction skills and using available materials, then there could be local, regional and national environmental, social and economic benefits. The research seeks to explore the underpinning barriers and enabling drivers for communities to upgrade their informal settlements in SA. The central question for this research is how can participatory approaches be utilised in an environmental and construction management strategy to achieve self-reliance in informal settlements in Durban. This question will be investigated under six discrete project phases. Phase 1: Local Context and Gap Analysis (UKZN) -Examining factors that have helped communities in Durban upgrade their housing and communities, and barriers to upgrading. Phase 2: Mapping Urban Transitions through Community Participation (Westminster) Through a participatory action-research methodology, the project team will produce findings on bottom-up construction and environmental management in Namibia Stop 8 (NS8) with the involvement of the community living there. NS8 is a good practice case study in Inanda, Durban. Phase 3: Integrated Closed-Loop Environmental Management Systems (UCL with UKZN) - Exploring the potential of closed-loop systems where wastewater generated from NS8 can be reused for agriculture. - Investigating the processes, partnership models and business models required to ensure resilient infrastructure is provided. Phase 4: Skills Enhancement in Construction (Westminster) - Mapping the skills developed and enhanced through the 'self-build' approach adopted in NS8. - Transferring lessons from the UK Government Construction 2025 Strategy. Phase 5: Developing and Testing an Integrated Collaborative Toolkit (Westminster and UKZN) - Bringing together the key findings of individual Phases 1 to 4, this toolkit will take the form of a dynamic decision-making model, which will map potential ways for communities, businesses, and policymakers to collaborate. It will also identify the resources required, skills developed, and the business models created for mobilising private sector involvement...

The three cities (Johannesburg, Cape Town and Durban) where the Dutch government is funding were a focal for the MAP study. The primary sampling unit was Sub Places (SPs). Only SPs that are classified as urban or suburban were included. The Lot Quality Assurance sampling was employed, which allows for sensibly accurate estimates of coverage and quality of coverage for an entire supervision area. In each city a representative sample of HTAs and non-HTAs was randomly selected. The same sampling frame - which was obtained from Statistics South Africa - as that used for MAP phase I sampling was used to select the sample for MAP phase II. An audit sheet built onto PDAs was used to collect the data. Each PDA was synchronized into ACCESS. The data was subsequently exported and processed in SPSS.

The purpose of the fourth round 2010 Measuring Access and Performance (MAP) survey in South Africa is to provide evidence for social marketing decision making in the areas of product and service delivery systems. Specifically, the MAP study identifies areas of poor coverage and estimates access in high risk areas. This information can be vital for the sales and marketing teams in prioritizing their efforts. The main objective for this study was to assess the geographical coverage and quality of coverage of Lovers Plus, Trust and the public sector Choice condoms in High Transmission Areas (HTAs) and 19 non-HTAs in the three main cities of South Africa. In addition, the study also estimated levels of penetration (by outlet type) and the availability of other condom brands.

This 2008 MAP (Measuring Access and Performance) study allows programmers to assess condom availability and accessibility using pre-defined criteria for measuring coverage and the quality of that coverage. The aim is to improve the efficiency of social marketing product and service delivery systems by providing feedback to programmers. In 2006, SFH conducted a similar MAP study on condom availability in Johannesburg, Cape Town and Durban. The goal of the study was to determine coverage, quality of coverage and access to Lovers Plus and Trust condoms amongst the general population and residents in High Transmission Areas (HTAs) for HIV. Strategic adjustments were made to the condom social marketing delivery system based on these findings. A second MAP study was conducted in 2007 to measure changes in coverage and quality of coverage, using the 2006 MAP results as a baseline. A third round of MAP was completed in late 2008 with the aim of monitoring trends in condom availability since 2006. The specific objectives of the 2008 MAP study were to: 1) Assess the geographical coverage and quality of coverage of Lovers Plus and Trust condoms in Johannesburg, Durban and Cape Town in 2008; 2) Monitor trends in condom availability using the 2006 MAP results as a baseline. Measures of penetration (by outlet type) and price levels of SFH condoms were additional expected outputs. The availability of the free government condoms (Choice) and other brands were also estimated.