The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. Complaints referred to other regulators, such as complaints about depository institutions with less than $10 billion in assets, are not published in the Consumer Complaint Database. The database generally updates daily.

The Consumer Complaint Database is a collection of 719,794 complaints, on a range of consumer financial products and services, sent to nearly 3,000 companies for a response. All the facts alleged in these complaints are not verified, but steps are taken to confirm a commercial relationship between the consumer and the company.

NCCDB is a web-based information system for recording and reporting on household goods, safety violation, hazardous material, cargo tank and passenger complaints. NCCDB allows the public and FMCSA staff to submit complaints using an online form. The database contains, among other information, reports on inspection and test of cargo tanks and inventory of tanks. These reports are used in the development and amendment to regulations of cargo security which is the protection of cargo from theft.

CFPB Complaints

A dataset of 7M complaints from the Consumer Financial Protection Bureau (CFPB), from 12/01/2011 to 01/02/2025. For descriptions of each column, please see consumerfinance.gov/complaint/data-use.

  More Details

A description from the CFPB website:

The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming… See the full description on the dataset page: https://huggingface.co/datasets/davidheineman/consumer-finance-complaints-large.

The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. Complaints referred to other regulators, such as complaints about depository institutions with less than $10 billion in assets, are not published in the Consumer Complaint Database.This database is not a statistical sample of consumers’ experiences in the marketplace. Complaints are not necessarily representative of all consumers’ experiences and complaints do not constitute “information” for purposes of the Information Quality Act . Complaint volume should be considered in the context of company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers. We encourage you to pair complaint data with public and private datasets for additional context. The Bureau publishes the consumer’s narrative description of his or her experience if the consumer opts to share it publicly and after the Bureau removes personal information. We don’t verify all the allegations in complaint narratives. Unproven allegations in consumer narratives should be regarded as opinion, not fact. We do not adopt the views expressed and make no representation that consumers’ allegations are accurate, clear, complete, or unbiased in substance or presentation. Users should consider what conclusions may be fairly drawn from complaints alone.This public dataset is hosted in Google BigQuery and is included in BigQuery's 1TB/mo of free tier processing. Each user receives 1TB of free BigQuery processing every month, which can be used to run queries on this public dataset. Watch this short video to learn how to get started quickly using BigQuery to access public datasets. What is BigQuery

Complaint data from consumer complaints filed with the Consumer Protection Division. The existence of a complaint is not evidence of wrongdoing.

Each week we send thousands of consumers' complaints about financial products and services to companies for response. Complaints are listed in the database after the company responds or after they’ve had the complaint for 15 calendar days, whichever comes first.

We publish the consumer’s description of what happened if the consumer opts to share it and after taking steps to remove personal information. See our Scrubbing Standard for more details

We don’t verify all the facts alleged in these complaints, but we take steps to confirm a commercial relationship. We may remove complaints if they don’t meet all of the publication criteria. Data is generally refreshed nightly. Company level information should be considered in context of company size and/or market share.

More about the Consumer Complaint Database | How we use complaint data | Technical documentation

Consumer complaints registered with the Oregon Dept. of Justice. The database of consumer complaints is derived from consumer contacts for the years of 2017 - 2019 and is for informational purposes only. This dataset may not offer a completely accurate or comprehensive account of every incident. Several factors, including a company’s size and volume of transactions, may affect the likelihood of a consumer complaint being filed. The number of complaints about a business may not be a reliable measure as to whether it is appropriately conducting business. The information in this dataset is updated as soon as possible. However, recently submitted complaints may not be immediately available. The statements in this dataset do not necessarily reflect the opinion of the DOJ. For more information, see http://www.doj.state.or.us/finfraud/index.shtml

Each week the CFPB sends thousands of consumers’ complaints about financial products and services to companies for response. Those complaints are published here after the company responds or after 15 days, whichever comes first. By adding their voice, consumers help improve the financial marketplace.

These are complaints we’ve received about financial products and services.

Individual informal consumer complaint data detailing complaints filed with the Consumer Help Center beginning October 31, 2014. This data represents information selected by the consumer. The FCC does not verify the facts alleged in these complaints.

Dataset

This dataset was created by rafaelknunes

Released under CC0: Public Domain

Contents

Each week we send thousands of consumers' complaints about financial products and services to companies for response. Complaints are listed in the database after the company responds or after they’ve had the complaint for 15 calendar days, whichever comes first.

We publish the consumer’s description of what happened if the consumer opts to share it and after taking steps to remove personal information. See our Scrubbing Standard for more details

We don’t verify all the facts alleged in these complaints, but we take steps to confirm a commercial relationship. We may remove complaints if they don’t meet all of the publication criteria. Data is refreshed nightly.

More about the Consumer Complaint Database | How we use complaint data | Technical documentation

Listing of consumer complaints filed against Insurance companies licensed in Connecticut. This dataset includes the Company, Line of Business, nature of complaint, outcome or resolution, and recovery.

License

apache-2.0

  About





  Source

https://catalog.data.gov/dataset/consumer-complaint-database

  Data Prep

removed rows with empty values filtered out complaints with over 100 words filtered out products, sub-products, issues and sub-issues with less than 30 occurrences

  Purpose

Intended for use in the HPE Generative AI "Financial Customer Classification" tutorial.

No-Code Version (UI Only) Notebooks Version

This dataset contains codes which attempts to summarize the issues described in the complaints.

This web site is designed to help you obtain basic information about complaints filed regarding companies that do business in Hawaii.

The web site provides access to complaints that were filed with or initiated by OCP. Case numbers reflected in this web site relate to OCP cases.

The information contained in this web site DOES NOT comprise all information from official OCP records available to the public. For more detailed information about how cases are processed in OCP, go to http://hawaii.gov/dcca/ocp/about.

Legal Actions that were filed by OCP before 2001 may not be reflected on this site.

Individual informal consumer complaint data detailing complaints filed with the Consumer Help Center beginning October 31, 2014. This data represents information selected by the consumer. The FCC does not verify the facts alleged in these complaints.

This data is for unwanted calls (telemarketing or robocalls). Individual informal consumer complaint data detailing complaints filed with the Consumer Help Center beginning October 31, 2014. This data represents information selected by the consumer. The FCC does not verify the facts alleged in these complaints.

This data package contains the complaints filed by the consumer for different purposes like Environmental Complaints, Building Complaints, Housing Maintenance Complaint Code, Landmark Complaint, etc.