Envestnet®| Yodlee®'s Consumer Behavior Data (Aggregate/Row) Panels consist of de-identified, near-real time (T+1) USA credit/debit/ACH transaction level data – offering a wide view of the consumer activity ecosystem. The underlying data is sourced from end users leveraging the aggregation portion of the Envestnet®| Yodlee®'s financial technology platform.

Envestnet | Yodlee Consumer Panels (Aggregate/Row) include data relating to millions of transactions, including ticket size and merchant location. The dataset includes de-identified credit/debit card and bank transactions (such as a payroll deposit, account transfer, or mortgage payment). Our coverage offers insights into areas such as consumer, TMT, energy, REITs, internet, utilities, ecommerce, MBS, CMBS, equities, credit, commodities, FX, and corporate activity. We apply rigorous data science practices to deliver key KPIs daily that are focused, relevant, and ready to put into production.

We offer free trials. Our team is available to provide support for loading, validation, sample scripts, or other services you may need to generate insights from our data.

Investors, corporate researchers, and corporates can use our data to answer some key business questions such as: - How much are consumers spending with specific merchants/brands and how is that changing over time? - Is the share of consumer spend at a specific merchant increasing or decreasing? - How are consumers reacting to new products or services launched by merchants? - For loyal customers, how is the share of spend changing over time? - What is the company’s market share in a region for similar customers? - Is the company’s loyal user base increasing or decreasing? - Is the lifetime customer value increasing or decreasing?

Additional Use Cases: - Use spending data to analyze sales/revenue broadly (sector-wide) or granular (company-specific). Historically, our tracked consumer spend has correlated above 85% with company-reported data from thousands of firms. Users can sort and filter by many metrics and KPIs, such as sales and transaction growth rates and online or offline transactions, as well as view customer behavior within a geographic market at a state or city level. - Reveal cohort consumer behavior to decipher long-term behavioral consumer spending shifts. Measure market share, wallet share, loyalty, consumer lifetime value, retention, demographics, and more.) - Study the effects of inflation rates via such metrics as increased total spend, ticket size, and number of transactions. - Seek out alpha-generating signals or manage your business strategically with essential, aggregated transaction and spending data analytics.

Use Cases Categories (Our data provides an innumerable amount of use cases, and we look forward to working with new ones): 1. Market Research: Company Analysis, Company Valuation, Competitive Intelligence, Competitor Analysis, Competitor Analytics, Competitor Insights, Customer Data Enrichment, Customer Data Insights, Customer Data Intelligence, Demand Forecasting, Ecommerce Intelligence, Employee Pay Strategy, Employment Analytics, Job Income Analysis, Job Market Pricing, Marketing, Marketing Data Enrichment, Marketing Intelligence, Marketing Strategy, Payment History Analytics, Price Analysis, Pricing Analytics, Retail, Retail Analytics, Retail Intelligence, Retail POS Data Analysis, and Salary Benchmarking

1. Investment Research: Financial Services, Hedge Funds, Investing, Mergers & Acquisitions (M&A), Stock Picking, Venture Capital (VC)

2. Consumer Analysis: Consumer Data Enrichment, Consumer Intelligence

3. Market Data: AnalyticsB2C Data Enrichment, Bank Data Enrichment, Behavioral Analytics, Benchmarking, Customer Insights, Customer Intelligence, Data Enhancement, Data Enrichment, Data Intelligence, Data Modeling, Ecommerce Analysis, Ecommerce Data Enrichment, Economic Analysis, Financial Data Enrichment, Financial Intelligence, Local Economic Forecasting, Location-based Analytics, Market Analysis, Market Analytics, Market Intelligence, Market Potential Analysis, Market Research, Market Share Analysis, Sales, Sales Data Enrichment, Sales Enablement, Sales Insights, Sales Intelligence, Spending Analytics, Stock Market Predictions, and Trend Analysis

A 2023 survey found that 39 percent of consumers worldwide believe that providing clear information on how consumer data is used would help the company build trust. Another 24 percent said the companies might become more trustworthy if they avoid selling consumer information, while 21 percent said complying with all privacy regulations was important.

According to Cognitive Market Research, the global Data Broker Services market size is USD 268154.2 million in 2024 and will expand at a compound annual growth rate (CAGR) of 8.00% from 2024 to 2031.

North America held the major market of more than 40% of the global revenue with a market size of USD 107261.68 million in 2024 and will grow at a compound annual growth rate (CAGR) of 6.2% from 2024 to 2031.
Europe accounted for a share of over 30% of the global market size of USD 80446.26 million.
Asia Pacific held the market of around 23% of the global revenue with a market size of USD 61675.47 million in 2024 and will grow at a compound annual growth rate (CAGR) of 10.0% from 2024 to 2031.
Latin America market of more than 5% of the global revenue with a market size of USD 13407.71 million in 2024 and will grow at a compound annual growth rate (CAGR) of 7.4% from 2024 to 2031.
Middle East and Africa held the major market ofaround 2% of the global revenue with a market size of USD 5363.08 million in 2024 and will grow at a compound annual growth rate (CAGR) of 7.7% from 2024 to 2031.
The Subscription Paid held the highest Data Broker Services market revenue share in 2024.

Market Dynamics of Data Broker Services Market

Key Drivers of Data Broker Services Market

Increasing Demand for Personalized Marketing Solutions to Increase the Demand Globally

The Data Broker Services Market is being driven by the increasing demand for personalized marketing solutions. Companies across various industries are leveraging data broker services to access valuable consumer insights and enhance their marketing strategies. Data brokers offer a wide range of data sets, including demographic, behavioral, and transactional data, which can be used to create targeted marketing campaigns. By utilizing data broker services, companies can tailor their marketing messages to specific consumer segments, leading to higher engagement and conversion rates. This trend is expected to continue driving the growth of the Data Broker Services Market as businesses increasingly prioritize personalized marketing approaches to remain competitive in the digital age.

Growing Focus on Data Monetization to Propel Market Growth

Another key driver of the Data Broker Services Market is the growing focus on data monetization. Organizations are realizing the value of their data assets and are looking for ways to monetize them. Data broker services enable companies to sell their data to third parties, such as marketers, researchers, and other businesses, generating additional revenue streams. This trend is particularly prevalent in industries with large amounts of consumer data, such as retail, finance, and healthcare. By monetizing their data, companies can unlock new revenue opportunities and offset the costs associated with data collection and management. As the demand for data-driven insights continues to grow, the Data Broker Services Market is expected to expand, driven by the increasing number of organizations looking to capitalize on their data assets.

Restraint Factors Of Data Broker Services Market

Regulatory Challenges and Data Privacy Concerns to Limit the Sales

One of the key restraints in the Data Broker Services Market is the increasing regulatory challenges and data privacy concerns. With the implementation of regulations such as the GDPR in Europe and the CCPA in California, data brokers are facing stricter requirements for data collection, processing, and sharing. Compliance with these regulations requires significant resources and can limit the ability of data brokers to collect and monetize data. Additionally, concerns about data privacy and security among consumers are leading to greater scrutiny of data broker practices, further complicating the operating environment for these companies. As regulatory pressures continue to increase, data brokers may face challenges in expanding their operations and maintaining profitability.

Impact of Covid-19 on the Data Broker Services Market

The COVID-19 pandemic has had a mixed impact on the Data Broker Services Market. On one hand, the increased reliance on digital technologies and online services during the pandemic has led to a surge in data generation, creating new opportunities for data brokers. Organizations are increasingly seeking to understand changing consumer behaviors and preferences in the digital space, ...

The awareness among worldwide consumers about companies selling their personal data to third parties has grown in recent years. As of July 2022, three in four consumers in selected countries worldwide said they knew that companies sell personal information. In comparison, in 2020, this share was a little over 60 percent.

Explore the Customer Analytics Market trends! Covers key players, growth rate 19.9% CAGR, market size $28.82 Billion, and forecasts to 2034. Get insights now!

CRM Analytics Market size was valued at USD 8.94 Billion in 2024 and is projected to reach USD 20.95 Billion by 2031, growing at a CAGR of 11.23 % during the forecast period 2024-2031.

Global CRM Analytics Market Drivers

1. Decision Making Based on Data
Data is becoming a more important factor for businesses to consider when making strategic decisions. Organisations can use CRM analytics to examine enormous volumes of customer data and find trends, patterns, and insights that can guide corporate strategy. Businesses can improve business outcomes by using this data-driven strategy to help them make well-informed decisions regarding customer service, sales, and marketing. The market for CRM analytics is mostly driven by companies’ transition to a data-centric culture.

2. Machine learning and AI advancements
The way companies handle customer connections is being completely transformed by the incorporation of AI and ML technology into CRM systems. Deeper insights into consumer behaviour and preferences can be obtained by using AI and ML algorithms to process massive datasets more correctly and effectively than with conventional techniques. Predictive analytics, which helps companies foresee customer demands and trends, is made possible by these technologies. This enables proactive rather than reactive customer relationship management. Thus, the market for CRM analytics is being driven ahead by the ongoing developments in AI and ML.

3. Spread of Personal Information
An abundance of consumer data produced by social media, internet, mobile apps, and Internet of Things devices has resulted from the digital transformation of many businesses. Businesses face both opportunities and challenges as a result of this massive amount of data. In order to compile and analyse this data and derive actionable insights, CRM analytics tools are crucial. The need for advanced CRM analytics systems that can manage large, complex data sets and deliver useful insights is being driven by the growth in both the volume and variety of customer data.

4. Demanding Tailored Customer Experiences
Contemporary customers demand individualised services that are catered to their own tastes and habits. Businesses can segment their customer base and comprehend the particular requirements of various customer groups with the help of CRM analytics. Businesses can use these insights to provide individualised product recommendations, focused marketing efforts, and unique customer support encounters. As companies work to increase customer pleasure and loyalty, the increased expectation for personalisation is a major factor driving the adoption of CRM analytics.

5. Pay attention to client retention and loyalty
Getting new clients is frequently more expensive than keeping the ones you already have. Consequently, enterprises are directing their attention towards enhancing customer retention and cultivating enduring loyalty. CRM analytics offers insightful information about potential churn risks, customer engagement, and satisfaction. Businesses can lower customer churn and maintain customer engagement by implementing successful retention measures, such loyalty programmes and personalised messaging, by recognising these aspects. CRM analytics solutions are in high demand because of the emphasis placed on customer loyalty and retention.

Various types of personal data, along with the location and online behavior of internet users, are tracked daily by real-time bidding providers. Google, Index Exchange, and PubMatic were the largest broadcasters of European consumer data in 2021, accounting for 21 percent, 14 percent, and 13 percent of all transfers, respectively. The source additionally states that the system transferred data of Europeans 197 billion times a day that year.

Customer Analytics Software Market is Segmented by Deployment Type (On-Premise and Cloud-Based), Solution (Social Media Analytical Tools, Web Analytical Tools, Dashboard and Reporting Tools, Voice of Customer, ETL, and Analytical Modules/Tools), Organization Size (Small and Medium Enterprises and Large Enterprises), Service (Managed Service and Professional Service), End-User Industry (Telecommunications and IT, Travel and Hospitality, and Retail), and Geography (North America, Europe, Asia-Pacific, Latin America, Middle East and Africa). The Report Offers Market Forecasts and Size in Value (USD) for all the Above Segments.

Consumer Edge is a leader in alternative consumer data for public and private investors and corporate clients. CE Scanner US includes consumer point-of-sale transaction data from 100K+ retail stores, 250+ companies with US spend, and 200+ tickers and symbols. With over 5 years of history, over 75% of consumer spend is accounted for in channel for tracked products and data covers over 60% of US sales. Data boasts 70%+ correlation with reported KPIs for 50+ tickers.

Consumer Edge’s consumer point-of-sale transaction data offers insights into sectors across consumer and discretionary spend such as: • Mass Beauty • CPG / FMCG • Consumer Staples • OTC Healthcare • Other

Public and private investors can leverage insights from CE’s synthetic data to assess consensus estimates and investment opportunities, digging deep into drivers of CPG trends.

With close to 238M records in the United States , Techsalerator has access to some of the most qualitative B2C data in the US.

Thanks to our unique tools and data specialists, we can select the ideal targeted dataset based on unique elements such as the location/ country, gender, age, Home Value, Interest, Behavior, Lifestyle...

Whether you are looking for an entire fill install, an access to one of our API's or if you only need a one-time targeted purchase, get in touch with our company and we will fulfill your international data need.

The Customer Data Platforms Market is projected to grow at 34.2% CAGR, reaching $23.98 Billion by 2029. Where is the industry heading next? Get the sample report now!

In a 2024 survey of small business leaders and IT professionals in the United States, 58 percent of respondents stated that employee data was their most compromised company data in cyberattacks. Additionally, 53 percent of respondents reported customer or consumer data as the second most impacted company data.

Recent trends in data use by companies to enhance customer experience led to endangering consumers' trust in companies. According to a recent research conducted by Sales Force, in the United Kingdom (UK), 59 percent of consumers were skeptical about companies' use of customer data in 2019. The study also revealed another 46 percent stated that companies mishandling data would lead to a decision to not buy from that company. Increasingly, more and more consumers are becoming aware of the implications of data use by companies. In fact, 66 percent of consumers surveyed in this study said being able to trust companies now matters more than it did a year ago.

Data Broker Market Report is Segmented by Data Type (Consumer Data, Business Data, Government Data, Location Data), End User (Marketing and Advertising, Finance, Retail, Healthcare, Government, Telecommunications, Other End Users), and Geography (North America, Europe, Asia Pacific, Latin America, Middle East and Africa). The Market Sizes and Forecasts are Provided in Terms of Value (USD) for all the Above Segments.

The growth of the Customer Intelligence Platform Market, fueled by the increasing demand for data-driven customer insights and personalized experiences, saw it surpass USD 2.25 Billion in 2023. Projections indicate a remarkable rise to USD 11.53 Billion by 2031, with a robust CAGR of 25% from 2024 to 2031. This surge is propelled by several key factors driving the adoption of customer intelligence platforms across various industries.

The proliferation of digital channels and the exponential growth of customer data have created an urgent need for businesses to harness this information effectively. Customer intelligence platforms offer sophisticated analytical capabilities, enabling organizations to gain a comprehensive understanding of customer behaviors, preferences, and journeys. By leveraging these insights, companies can deliver highly personalized experiences, enhance customer engagement, and drive customer loyalty, thereby increasing revenue and market share.

Customer Intelligence Platform Market: Definition/Overview

A Customer Intelligence Platform is a comprehensive software solution that empowers businesses to gather, analyze, and leverage customer data from multiple sources to gain a deep understanding of their customers’ behaviors, preferences, and journeys. It serves as a centralized repository for customer information, enabling organizations to consolidate data from various touchpoints, such as website interactions, social media engagements, purchase histories, and customer support interactions.

At its core, a Customer Intelligence Platform utilizes advanced analytics, machine learning algorithms, and data visualization tools to transform raw customer data into actionable insights. These insights provide businesses with a holistic view of their customers, allowing them to anticipate needs, identify pain points, and tailor products, services, and marketing efforts accordingly.

Customer Intelligence Platforms are vast, as they continue to evolve with the integration of emerging technologies such as natural language processing, conversational AI, and advanced machine learning models. These platforms will play a crucial role in enabling businesses to stay ahead of the curve, anticipate customer needs, and deliver exceptional customer experiences in an increasingly competitive and customer-centric market.

Success.ai’s Consumer Behavior Data for Consumer Goods & Electronics Industry Leaders in Asia, the US, and Europe offers a robust dataset designed to empower businesses with actionable insights into global consumer trends and professional profiles. Covering executives, product managers, marketers, and other professionals in the consumer goods and electronics sectors, this dataset includes verified contact information, professional histories, and geographic business data.

With access to over 700 million verified global profiles and firmographic data from leading companies, Success.ai ensures your outreach, market analysis, and strategic planning efforts are powered by accurate, continuously updated, and GDPR-compliant data. Backed by our Best Price Guarantee, this solution is ideal for businesses aiming to navigate and lead in these fast-paced industries.

Why Choose Success.ai’s Consumer Behavior Data?

1. Verified Contact Data for Precision Engagement

   • Access verified email addresses, phone numbers, and LinkedIn profiles of professionals in the consumer goods and electronics industries.
   • AI-driven validation ensures 99% accuracy, optimizing communication efficiency and minimizing data gaps.

2. Comprehensive Global Coverage

   • Includes profiles from key markets in Asia, the US, and Europe, covering regions such as China, India, Germany, and the United States.
   • Gain insights into region-specific consumer trends, product preferences, and purchasing behaviors.

3. Continuously Updated Datasets

   • Real-time updates capture career progressions, company expansions, market shifts, and consumer trend data.
   • Stay aligned with evolving market dynamics and seize emerging opportunities effectively.

4. Ethical and Compliant

   • Fully adheres to GDPR, CCPA, and other global data privacy regulations, ensuring responsible use and legal compliance for all data-driven campaigns.

Data Highlights:

• 700M+ Verified Global Profiles: Connect with industry leaders, marketers, and decision-makers in consumer goods and electronics industries worldwide.
• Consumer Trend Insights: Gain detailed insights into product preferences, purchasing patterns, and demographic influences.
• Business Locations: Access geographic data to identify regional markets, operational hubs, and emerging consumer bases.
• Professional Histories: Understand career trajectories, skills, and expertise of professionals driving innovation and strategy.

Key Features of the Dataset:

1. Decision-Maker Profiles in Consumer Goods and Electronics

   • Identify and engage with professionals responsible for product development, marketing strategy, and supply chain optimization.
   • Target individuals making decisions on consumer engagement, distribution, and market entry strategies.

2. Advanced Filters for Precision Campaigns

   • Filter professionals by industry focus (consumer electronics, FMCG, luxury goods), geographic location, or job function.
   • Tailor campaigns to align with specific industry trends, market demands, and regional preferences.

3. Consumer Trend Data and Insights

   • Access data on regional product preferences, spending behaviors, and purchasing influences across key global markets.
   • Leverage these insights to shape product development, marketing campaigns, and customer engagement strategies.

4. AI-Driven Enrichment

   • Profiles enriched with actionable data allow for personalized messaging, highlight unique value propositions, and improve engagement outcomes.

Strategic Use Cases:

1. Marketing and Demand Generation

   • Design campaigns tailored to consumer preferences, regional trends, and target demographics in the consumer goods and electronics industries.
   • Leverage verified contact data for multi-channel outreach, including email, social media, and direct marketing.

2. Market Research and Competitive Analysis

   • Analyze global consumer trends, spending patterns, and product preferences to refine your product portfolio and market positioning.
   • Benchmark against competitors to identify gaps, emerging needs, and growth opportunities in target regions.

3. Sales and Partnership Development

   • Build relationships with key decision-makers at companies specializing in consumer goods or electronics manufacturing and distribution.
   • Present innovative solutions, supply chain partnerships, or co-marketing opportunities to grow your market share.

4. Product Development and Innovation

   • Utilize consumer trend insights to inform product design, pricing strategies, and feature prioritization.
   • Develop offerings that align with regional preferences and purchasing behaviors to maximize market impact.

Why Choose Success.ai?

1. Best Price Guarantee
   • Access premium-quality consumer behavior data at competitive prices, ensuring maximum ROI for your outreach, research, and ma...

Consumer Edge is a leader in alternative consumer data for public and private investors and corporate clients. CE Vision USA includes consumer transaction data on 100M+ credit and debit cards, including 35M+ with activity in the past 12 months and 14M+ active monthly users. Capturing online, offline, and 3rd-party consumer spending on public and private companies, data covers 12K+ merchants, 800+ parent companies, 80+ same store sales metrics, and deep demographic and geographic breakouts. Review data by ticker in our Investor Relations module. Brick & mortar and ecommerce direct-to-consumer sales are recorded on transaction date and purchase data is available for most companies as early as 6 days post-swipe.

Consumer Edge’s consumer transaction datasets offer insights into industries across consumer and discretionary spend such as: • Apparel, Accessories, & Footwear • Automotive • Beauty • Commercial – Hardlines • Convenience / Drug / Diet • Department Stores • Discount / Club • Education • Electronics / Software • Financial Services • Full-Service Restaurants • Grocery • Ground Transportation • Health Products & Services • Home & Garden • Insurance • Leisure & Recreation • Limited-Service Restaurants • Luxury • Miscellaneous Services • Online Retail – Broadlines • Other Specialty Retail • Pet Products & Services • Sporting Goods, Hobby, Toy & Game • Telecom & Media • Travel

Private equity and venture capital firms can leverage insights from CE’s synthetic data to assess investment opportunities, while consumer insights teams and retailers can gain visibility into transaction data’s potential for competitive analysis, shopper behavior, and market intelligence.

CE Vision Benefits • Discover new competitors • Compare sales, average ticket & transactions across competition • Evaluate demographic and geographic drivers of growth • Assess customer loyalty • Explore granularity by geos • Benchmark market share vs. competition • Analyze business performance with advanced cross-cut queries

Corporate researchers and consumer insights teams use CE Vision for:

Corporate Strategy Use Cases • Ecommerce vs. brick & mortar trends • Real estate opportunities • Economic spending shifts

Marketing & Consumer Insights • Total addressable market view • Competitive threats & opportunities • Cross-shopping trends for new partnerships • Demo and geo growth drivers • Customer loyalty & retention

Investor Relations • Shareholder perspective on brand vs. competition • Real-time market intelligence • M&A opportunities

Most popular use cases for private equity and venture capital firms include: • Deal Sourcing • Live Diligences • Portfolio Monitoring

The size of the Customer Analytics Market was valued at USD 20.85 Billion in 2024 and is projected to reach USD 57.07 Billion by 2033, with an expected CAGR of 15.47% during the forecast period. The customer analytics market is experiencing significant growth, driven by the increasing adoption of data-driven decision-making processes across industries. Businesses are leveraging advanced analytics tools to better understand consumer behavior, improve customer engagement, and enhance overall satisfaction. The integration of artificial intelligence (AI), machine learning, and big data analytics has revolutionized the way organizations collect, process, and analyze customer data, enabling them to deliver personalized experiences. Industries such as retail, banking, e-commerce, and telecommunications are leading the adoption, aiming to gain actionable insights into customer preferences and purchasing patterns. The growing demand for predictive analytics to forecast customer trends and optimize marketing strategies further fuels market expansion. Cloud-based solutions have gained traction, offering scalability and flexibility while reducing infrastructure costs. Additionally, the rising focus on customer retention and loyalty programs has encouraged companies to invest in sophisticated analytics platforms. However, challenges such as data privacy concerns and integration complexities persist. Despite these hurdles, the customer analytics market is poised for sustained growth as businesses continue to prioritize customer-centric strategies to gain a competitive edge in an increasingly digitalized economy. Recent developments include: , July 2021 Microsoft, a well-known provider of consumer spending insights that enables businesses to proactively manage customer spending by transforming data from various sources, has announced its acquisition of Suplari. Microsoft is an American multinational corporation that makes computer software, consumer electronics, personal computers, and many other products. Through this purchase, the firms hoped to support businesses in becoming insight-driven, enabling business executives to take strategic action., March 2022 Adobe Experience Cloud now includes a new Customer Journey Analytics function. To help companies better understand how even little changes may impact the total customer experience across all of their products, Adobe developed a new experimentation tool in Experience Analytics. This feature enables companies to test real-world scenarios, and analysis has also been combined to enhance Adobe’s capacity to identify customer categories., Customer Analytics Market Segmentation, Customer Analytics Solution Outlook. Key drivers for this market are: Increasing data availability: The increasing availability of data from various sources, such as social media, IoT devices, and CRM systems, is driving the growth of the customer analytics market.

Growing need for customer insights: Businesses are increasingly recognizing the importance of customer insights to drive decision-making and improve the customer experience.

Advancements in technology: Advancements in technology, such as AI and ML, are making customer analytics solutions more accurate and insightful.

Cloud computing: Cloud computing is making customer analytics solutions more accessible and affordable for businesses of all sizes.. Potential restraints include: Data quality: The quality of customer data is a major challenge for businesses. Inconsistent and inaccurate data can lead to misleading insights.

Data privacy: Privacy regulations, such as GDPR, are making it more difficult for businesses to collect and use customer data.

Cost: Customer analytics solutions can be expensive, especially for small businesses.

Lack of skilled professionals: There is a shortage of skilled professionals who can implement and use customer analytics solutions.. Notable trends are: Real-time analytics: Real-time analytics solutions allow businesses to analyze customer data in real-time. This enables businesses to respond to customer needs and preferences more quickly.

Predictive analytics: Predictive analytics solutions use AI and ML to predict customer behavior. This information can be used to personalize marketing campaigns, improve customer service, and reduce churn.

Augmented analytics: Augmented analytics solutions use AI and ML to automate data analysis and insights. This makes it easier for businesses to use customer analytics to improve decision-making.

Cross-channel analytics: Cross-channel analytics solutions track customer behavior across multiple channels, such as online, offline, and social media. This provides businesses with a complete view of the customer journey..

Business licenses and building permits are required to operate a business in Chicago or to ensure that a building construction project conforms to the minimum standards of the Chicago Building Code. Currently the performance target for processing most business license types is approximately 15 days.

The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. Complaints referred to other regulators, such as complaints about depository institutions with less than $10 billion in assets, are not published in the Consumer Complaint Database. The database generally updates daily.