The Survey of Consumer Finances (SCF) is normally a triennial cross-sectional survey of U.S. families. The survey data include information on families' balance sheets, pensions, income, and demographic characteristics.

The Commercial District Assessment Customer Intercept survey collects data about a commercial district consumer characteristics. Understanding current consumer characteristics improves knowledge of how visitors and residents utilize the district, and how they would like the district to evolve in the future. Data is collected annually in one or more commercial districts by the Community Development Department. In 2017 the survey changed format from the previous customer intercept survey, based on recommendations from the City’s Retail Strategy Report. For past Customer Intercept Data please refer to the “Customer Intercept Survey Results” open data set.

GlobalData is carrying out weekly consumer surveys in 11 countries between 25th March and 31st May 2020, to track consumer sentiment and shopping behavior during the Coronavirus (COVID19) pandemic. The sample size is 500 respondents per country, per week. The four countries in scope for Europe are Germany, Italy, Sweden, and the UK. Questions are consistent every week, and cover consumer opinions about COVID-19, buying behavior and product choices and impact of the Coronavirus (COVID19) outbreak on consumers' lifestyle and activities. This report summarizes the key findings from responses in week 6. Read More

FY22 Annual Customer Service Report Maryland Department of Planning

Abstract

The National Consumer Survey is a module of the National Integrated Survey of Households (NISH). Other modules of the programme for 1992 include the General Household Survey, the Labour Force Survey, the Family Planning Survey and the Rural Agricultural Sample Survey.

Geographic coverage

National

Analysis unit

Household

Kind of data

Sample survey data [ssd]

Sampling procedure

A Household Consumer Expenditure survey was launched in April 1992 on a monthly basis to last 12 months till March 1993. Each month's sample was expected to be small but pooling together the sample for a quarter, the sample would be large enough to provide estimates on national basis. Hence a quarterly release of the results was built into the survey design. Altogether a sample of 1,892 households was achieved for the April to June 1992 quarter, of which 1,017 were in the rural, 159 semi-urban and 716 in the urban areas. Results of the survey from the first quarter are available in the report provided under external resources.

Mode of data collection

Face-to-face [f2f]

Distribution of participants among consumer groups.

This statistic shows the different types of stationary stores where Americans did their shopping in the past 12 months in 2024. The results were sorted by income tier. As of March 2024, 52 percent of respondents who stated their income was high said they had shopped at a pharmacy store in the last 12 months. The survey was conducted among 8,217 respondents. Access millions of exclusive survey results with Statista Consumer Insights.

The CTM (Communications & Technology Management) Customer Satisfaction Survey is completed by City Employees once yearly and used by CTM to tracker deliverables and performance measures. For more information on CTM, please visit https://www.austintexas.gov/department/information-technology

This dataset holds responses from surveys completed 2020 - Present with comments removed. NOTE: No survey was conducted in the year 2023.

This report is part of the GlobalData Case Study report series, which analyzes trends explored on GlobalData's TrendSights map. The consumer insight offered throughout the report is drawn from GlobalData's global consumer survey, a quarterly survey designed to capture consumer sentiment as it evolves throughout the year. Read More

Market Research companies have benefited from research and development (R&D) expenditure growth as companies develop new products to satisfy consumer demand. Downstream companies continue to rely on market research to create new products and campaigns that fit ever-changing consumer preferences. As companies strive to enhance consumer-centric strategies amid increased consumer spending, demand for tailored market research solutions has surged. High corporate profit levels have enabled businesses to invest in research and development. The digital shift has further transformed the landscape, with companies pioneering new research tools to tap into the vast potential of big data to enhance accessibility and participation. These trends have led to revenue growing at a CAGR of 3.9% to $36.6 billion over the next five years, including a 2.4% gain in 2025 alone. Consumers' and advertisers' growing reliance on the internet has led to new metrics market researchers can use to better understand consumers. These have allowed new companies to enter the industry and driven providers to adjust services and implement new technologies. The rising use of social media has also contributed to the growing demand for market research. These technological advancements improved data collection and analysis methods, offering actionable insights that helped companies refine marketing strategies and develop better products. New opportunities continue to drive revenue growth, but expansions to services and onboarding of new technology have cut into industry profit. Companies will strengthen their R&D budgets as economic conditions improve, further driving demand for advanced market research tools. The proliferation of online commerce and smart technologies will give researchers unprecedented access to consumer data. Technological developments, such as artificial intelligence (AI), are poised to create new metrics based on human reactions, which companies can leverage to better understand consumer behavior and preferences. These new technologies will develop new market research opportunities. Access to these metrics, however, will lead to tightening data privacy regulations. There's a growing emphasis on ethical practices, transparency and data security. This will shape consumer trust and industry standards, creating new opportunities and challenges in a rapidly evolving marketplace. Revenue is poised to grow at a CAGR of 2.2% to $40.9 billion through the end of 2030.

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Background: “In 2006, the Seattle Police Department began surveying members of the public (customers) who had personal contact with an officer after calling 9-1-1. The surveys have been conducted two to four times a year, and a total of 44 surveys have been conducted to date. These surveys have been designed to assess customers’ experiences and satisfaction with the service provided by the Seattle Police Department, and the results of the surveys have been used to assess service delivery; examine differences between precincts; identify strategies and tactics to achieve specific service objectives; and provide feedback to officers, precinct captains, and watch lieutenants. This report presents the results of the September 2019 customer survey and compares the September 2019 survey results to results from the 13 other surveys conducted since March 2016.”

Research Methods. “Similar to the previous surveys, 200 customers who called 9-1-1 and had an officer dispatched to provide assistance were interviewed by telephone for this survey. All of the customers interviewed had called 9-1-1 between August 21 and August 29, 2019, and were randomly selected from lists of 9-1-1 callers who had an officer dispatched to provide assistance, excluding sensitive cases such as domestic violence calls. The interviews were completed between September 3 and September 10, 2019. The interviews were approximately 10 to 12 minutes long. The questionnaire used in the interviews was developed with Department input and approval. During the course of this research, some questions have been added to or deleted from the survey questionnaire to reflect the changing information needs of the Department. However, questions about customers’ overall satisfaction with their experience with the Department after calling 9-1-1, experiences with and opinions of the officer who first visited after the call to 9-1-1, opinions of the Seattle Police Department overall, and satisfaction with the service provided by the 9-1-1 operator have been included in every survey. Since late 2006 and early 2007, the surveys also included questions about customers’ feelings of safety in Seattle.”

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website.

Source agency: Finance and Personnel (Northern Ireland)

Designation: Official Statistics not designated as National Statistics

Language: English

Alternative title: AccessNI Customer Survey - Report

Market researchers investigate clients' target markets' behaviour, values and opinions, providing insights that allow them to tailor their products, services and marketing. Researchers rely on high European research and development expenditure to fuel demand for market research. Increased digitalisation has opened new doors for market research providers while intensifying competition. Artificial intelligence is increasingly important in analysing, identifying and generating research insights from social media posts using a flood of data. Meanwhile, digital surveys have allowed research companies to expand their outreach, save resources and costs and often attain more accurate and comprehensive insights for clients. Over the five years through 2024, industry revenue is expected to contract at a compound annual rate of 3.6% to €27.2 billion. The COVID-19 outbreak and ensuring low business sentiment took a toll on market research budgets. A sharp contraction in business sentiment squeezed corporate profit, discouraging companies from investing in research and development activities and negatively affecting professional research providers in 2022. A greater availability of data and alternative research methods means that researchers are competing more and more with in-house research departments. In 2024, industry revenue is expected to drop by 3.1% as consumers lower their private consumption expenditure, reducing consumer research activity. Over the five years through 2029, industry revenue is forecast to climb at a compound annual rate of 2.9% to reach €31.4 billion. Over the coming years, market research companies will face higher external competition from technology specialists leveraging insights internally, constraining revenue growth. Nonetheless, researchers will benefit from increasing online advertising activity. Those incorporating advanced data analytics systems and digital market research technology will remain competitive and benefit from greater digitalisation. Smart mobile surveys will also become an invaluable tool for consumer research companies.

The Tempe Fire Medical Rescue Department (TFMR) is an “all-hazards” department that responds to all types of calls for service. The City of Tempe collects data from an annual Community Survey and the monthly TFMR Customer Service Survey to gauge resident perceptions about the quality and satisfaction of city services, programs and direction. The survey results help to determine priorities for the community as part of the City's ongoing strategic management process. This page provides data for the Fire Services Satisfaction performance measure. The performance measure dashboard is available at 1.04 Fire Services Satisfaction Includes detailed responses to Tempe Fire Medical Rescue Customer Satisfaction Survey. Surveys involving medical patients are sent out weekly to Tempe Medical Fire Rescue patients who provided email address at time of treatment. Results are calculated monthly for the prior months responses for review by Tempe Fire Medical Rescue administrators. Respondents are asked to answer several questions about their experience. Detailed information about the questions are included in the data dictionary for this dataset. Additional Information Source: Tempe Fire Medical Rescue Customer Satisfaction SurveyContact: Wydale Holmes / Hans Silberschlag (Fire Customer Survey)Contact E-Mail: wydale_holmes@tempe.govData Source Type: ExcelPreparation Method: Data downloaded from website (Survey Monkey)Publish Frequency: Monthly (Fire Customer Survey)Publish Method: ManualData Dictionary

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Employment statistics on the Consumer Electronics Stores industry in the US

This report is part of the GlobalData COVID-19 Consumer Insight series, which tracks changes in consumer sentiment, lifestyles, attitudes, and behaviors stemming from the global coronavirus outbreak. The consumer insight offered throughout the report is drawn from GlobalData's Coronavirus (COVID-19) Tracker Consumer Survey, a weekly survey that was carried out in 11 countries starting from March 25 2020. Read More

Global Consumer Standard Logic IC Market is segmented by geography

The Tempe Fire Medical Rescue Department (TFMR) is an “all hazards” department that responds to all types of calls for service. The City of Tempe collects data from an annual Community Survey and the monthly TFMR Customer Service Survey to gauge resident perceptions about the quality and satisfaction of city services, programs and direction. The survey results help to determine priorities for the community as part of the City's ongoing strategic management process.This page provides data for the Fire Services Satisfaction performance measure. The performance measure dashboard is available at 1.04 Fire Services SatisfactionIncludes detailed responses to Tempe Fire Medical Rescue Customer Satisfaction Survey.Surveys involving medical patients are sent out weekly to Tempe Medical Fire Rescue patients who provided email address at time of treatment. Results are calculated monthly for the prior months responses for review by Tempe Fire Medical Rescue administrators.Respondents are asked to answer several questions about their experience. Detailed information about the questions are included in the data dictionary for this dataset.Additional InformationSource: Tempe Fire Medical Rescue Customer Satisfaction SurveyContact: Wydale Holmes / Hans Silberschlag (Fire Customer Survey)Contact E-Mail: wydale_holmes@tempe.govData Source Type: ExcelPreparation Method: Data downloaded from website (Survey Monkey)Publish Frequency: Monthly (Fire Customer Survey)Publish Method: ManualData Dictionary