67 datasets found
  1. Call center market size by region 2012-2017

    • statista.com
    Updated Jun 24, 2025
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    Statista (2025). Call center market size by region 2012-2017 [Dataset]. https://www.statista.com/statistics/881033/call-center-market-size-region/
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    Dataset updated
    Jun 24, 2025
    Dataset authored and provided by
    Statistahttp://statista.com/
    Area covered
    Worldwide
    Description

    Europe had the largest call center market in 2017, generating around ** billion U.S. dollars in revenue, followed by North America, with ** billion U.S. dollars. Latin America had the smallest market in that year, with ** billion U.S. dollars in revenue. Call center market The call center market includes the section of an organization that provides assistance to customers by phone. This can be for existing customers, for example by answering queries about the product or service they purchased, or for sales-based activities to obtain new customers. Given the broad nature of these services, virtually every industry is represented in the call center market, making it a prime candidate for outsourcing. Outsourcing can achieve lower costs through locating call center infrastructure in countries with lower costs, such as India and the Philippines, and significantly reduce the capital expenditure required to set up a call center. This has led to a growing outsourced call center market that is expected to reach **** billion U.S. dollars by 2020. Overall market growth Some analysts expect the overall call center market to experience strong growth in coming years, predicting it will more than double in size by 2022. However, other analysts expect growth to be more limited and unevenly spread. For example, some predict the European market to shrink in size by 2025, while the United States will grow to be the largest market. Data from the last few years seems to support the hypothesis that the U.S. market will overtake Europe, with many more new call centers opening there between 2016 and 2018.

  2. a

    Call Centre Statistics

    • hub.arcgis.com
    Updated Mar 6, 2025
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    City of Cape Town (2025). Call Centre Statistics [Dataset]. https://hub.arcgis.com/content/db1d9b46c4954d078af6ab1402ec253f
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    Dataset updated
    Mar 6, 2025
    Dataset authored and provided by
    City of Cape Town
    License

    https://www.capetown.gov.za/General/Terms-of-use-open-datahttps://www.capetown.gov.za/General/Terms-of-use-open-data

    Description

    latest Data: April 2022 - June 2022 .Monthly summary of service requests received, Origin of service request, closed with aging analysis and service notification type of problem. Historic Data: Jan - March 2022; 2021; 2020; 2019; 2018; 2017; 2016.read more

  3. Call centers market revenue share in China 2017-2022, by segment

    • statista.com
    Updated Jul 11, 2025
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    Statista (2025). Call centers market revenue share in China 2017-2022, by segment [Dataset]. https://www.statista.com/statistics/935171/china-call-centers-market-revenue-share-by-segment/
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    Dataset updated
    Jul 11, 2025
    Dataset authored and provided by
    Statistahttp://statista.com/
    Time period covered
    2017
    Area covered
    China
    Description

    This statistic shows the segment share of call centers market revenue in China in 2017 with forecasts for 2022. In 2017, manpower outsourcing accounted for around ** percent of call centers market revenue in China.

  4. d

    "Kaohsiung City Government 1999 Call Center Dispatch Service Top Three...

    • data.gov.tw
    csv, json
    Updated Mar 15, 2023
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    Research,Development and Evaluation Commission,KCG (2023). "Kaohsiung City Government 1999 Call Center Dispatch Service Top Three Agency Statistical Table for 2022" [Dataset]. https://data.gov.tw/en/datasets/161298
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    json, csvAvailable download formats
    Dataset updated
    Mar 15, 2023
    Dataset authored and provided by
    Research,Development and Evaluation Commission,KCG
    License

    https://data.gov.tw/licensehttps://data.gov.tw/license

    Area covered
    Kaohsiung City
    Description

    The statistics table for the top three agencies in Kaohsiung City Government's 1999 Service Center for Government Affairs dispatch acceptance in 111th year.

  5. a

    Call Centre Statistics Apr 202 2 to Jun 2022

    • hub.arcgis.com
    Updated Jul 17, 2024
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    City of Cape Town (2024). Call Centre Statistics Apr 202 2 to Jun 2022 [Dataset]. https://hub.arcgis.com/content/e365266e1c83413fa26d65cee51dff87
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    Dataset updated
    Jul 17, 2024
    Dataset authored and provided by
    City of Cape Town
    License

    https://www.capetown.gov.za/General/Terms-of-use-open-datahttps://www.capetown.gov.za/General/Terms-of-use-open-data

    Description

    Monthly summary of service requests received, Origin of service request, closed with aging analysis and service notification type of problem.

  6. u

    2021-2022 Canadian Centre for Cyber Security - Contact Centre Statistics -...

    • data.urbandatacentre.ca
    • beta.data.urbandatacentre.ca
    Updated Oct 1, 2024
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    (2024). 2021-2022 Canadian Centre for Cyber Security - Contact Centre Statistics - Catalogue - Canadian Urban Data Catalogue (CUDC) [Dataset]. https://data.urbandatacentre.ca/dataset/gov-canada-b7e8c894-53bd-4a62-8c05-6726921abb98
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    Dataset updated
    Oct 1, 2024
    License

    Open Government Licence - Canada 2.0https://open.canada.ca/en/open-government-licence-canada
    License information was derived automatically

    Area covered
    Canada
    Description

    This dataset provides a breakdown of requests to the Cyber Centre Contact Centre by client type and by contact type.

  7. Monthly Insolvency Statistics, March 2022

    • gov.uk
    Updated Apr 22, 2022
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    The Insolvency Service (2022). Monthly Insolvency Statistics, March 2022 [Dataset]. https://www.gov.uk/government/statistics/monthly-insolvency-statistics-march-2022
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    Dataset updated
    Apr 22, 2022
    Dataset provided by
    GOV.UKhttp://gov.uk/
    Authors
    The Insolvency Service
    Description

    The number of registered company insolvencies in March 2022 was 2,114:

    • More than double the number registered in the same month in the previous year (999 in March 2021), and
    • 34% higher than the number registered three years previously (pre-pandemic; 1,582 in March 2019).

    In March 2022 there were 1,844 Creditors’ Voluntary Liquidations (CVLs), more than double the number in March 2021 and 62% higher than March 2019. Numbers for other types of company insolvencies, such as compulsory liquidations, remained lower than before the pandemic, although there were almost four times as many compulsory liquidations in March 2022 compared to March 2021, and the number of administrations was 74% higher than a year ago.

    For individuals, 633 bankruptcies were registered, which was 39% lower than in March 2021 and 59% lower than March 2019.

    There were 2,512 Debt Relief Orders (DROs) in March 2022. Following "https://www.gov.uk/government/news/new-measures-to-help-vulnerable-people-in-problem-debt" class="govuk-link">changes to the eligibility criteria on 29 June 2021 including an increase in the level of debt at which people can apply for a DRO from £20,000 to £30,000, DRO numbers were higher between July 2021 and March 2022 than in previous months since the start of the COVID-19 pandemic. The number of DROs registered in March 2022 was 58% higher than in March 2021 and for the first time since the start of the pandemic, the number of DROs was higher (by 3%) than the pre-pandemic comparison month (March 2019).

    There were, on average, 7,136 IVAs registered per month in the three-month period ending March 2022, which is 12% higher than the three-month period ending March 2021, and 14% higher than the three-month period ending March 2019. IVA numbers have ranged from around 6,300 to 7,400 per month over the past year.

    Between the launch of the Breathing Space scheme on 4 May 2021, and 31 March 2022, there were 58,463 registrations, comprised of 57,555 Standard breathing space registrations and 908 Mental Health breathing space registrations.

  8. Monthly Insolvency Statistics, September 2022

    • s3.amazonaws.com
    • gov.uk
    Updated Oct 14, 2022
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    The Insolvency Service (2022). Monthly Insolvency Statistics, September 2022 [Dataset]. https://s3.amazonaws.com/thegovernmentsays-files/content/184/1842503.html
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    Dataset updated
    Oct 14, 2022
    Dataset provided by
    GOV.UKhttp://gov.uk/
    Authors
    The Insolvency Service
    Description

    The number of registered company insolvencies in September 2022 was 1,679:

    • 16% higher than in the same month in the previous year (1,453 in September 2021), and
    • 11% higher than the number registered three years previously (pre-pandemic; 1,508 in September 2019).

    In September 2022 there were 1,379 Creditors’ Voluntary Liquidations (CVLs), 4% higher than in September 2021 and 25% higher than September 2019. Numbers for other types of company insolvencies, such as compulsory liquidations, remained lower than before the coronavirus (COVID-19) pandemic, although there were over 6 times as many compulsory liquidations in September 2022 compared to September 2021.

    For individuals, 535 bankruptcies were registered, which was 15% lower than in September 2021 and 61% lower than September 2019.

    There were 1,812 Debt Relief Orders (DROs) in September 2022, which was 16% lower than September 2021 and 26% lower than the pre-pandemic comparison month (September 2019).

    There were, on average, 7,188 Individual Voluntary Arrangements (IVAs) registered per month in the three-month period ending September 2022, which is 5% higher than the three-month period ending September 2021, but 4% lower than the three-month period ending September 2019. IVA numbers have ranged from around 6,300 to 7,800 per month over the past year.

    There were 6,177 Breathing Space registrations in September 2022, which is 21% higher than the number registered in September 2021. 6,085 were Standard breathing space registrations, which is 21% higher than in September 2021, and 92 were Mental Health breathing space registrations, which is 10% higher than the number in September 2021.

  9. Monthly Insolvency Statistics, October 2022

    • gov.uk
    • s3.amazonaws.com
    Updated Nov 15, 2022
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    The Insolvency Service (2022). Monthly Insolvency Statistics, October 2022 [Dataset]. https://www.gov.uk/government/statistics/monthly-insolvency-statistics-october-2022
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    Dataset updated
    Nov 15, 2022
    Dataset provided by
    GOV.UKhttp://gov.uk/
    Authors
    The Insolvency Service
    Description

    https://www.smartsurvey.co.uk/s/ZVFUOO/" class="govuk-link">Official Statistics (smartsurvey.co.uk) Please complete this survey relating to Insolvency Service Official Statistics to let us know your views and tell us about anything else you would like included. The results will help inform improvements to the Official Statistics to better meet user needs.

    The number of registered company insolvencies in October 2022 was 1,948:

    • 38% higher than in the same month in the previous year (1,410 in October 2021), and
    • 32% higher than the number registered three years previously (pre-pandemic; 1,477 in October 2019).

    There were 242 compulsory liquidations in October 2022, more than 4 times as many as in October 2021 and 2% higher than in October 2019. Numbers of compulsory liquidations have increased from historical lows seen during the coronavirus (COVID-19) pandemic, partly as a result of an increase in winding-up petitions presented by HMRC. October 2022 was the first time that the number of compulsory liquidations was similar to the pre-pandemic comparison month. This was partly caused by a large number of petitions from a single bank, which accounted for 45 of the compulsory liquidations in this month.

    In October 2022 there were 1,594 Creditors’ Voluntary Liquidations (CVLs), 28% higher than in October 2021 and 53% higher than October 2019. Numbers of administrations and Company Voluntary Arrangements (CVAs) remained lower than before the pandemic.

    For individuals, 531 bankruptcies were registered, which was 14% lower than in October 2021 and 62% lower than October 2019.

    There were 1,894 Debt Relief Orders (DROs) in October 2022, which was 2% lower than October 2021 and 25% lower than the pre-pandemic comparison month (October 2019).

    There were, on average, 7,610 Individual Voluntary Arrangements (IVAs) registered per month in the three-month period ending October 2022, which is 8% higher than the three-month period ending October 2021, and 13% higher than the three-month period ending October 2019. IVA numbers have ranged from around 6,300 to 7,800 per month over the past year.

    There were 6,342 Breathing Space registrations in October 2022, which is 31% higher than the number registered in October 2021. 6,230 were Standard breathing space registrations, which is 31% higher than in October 2021, and 112 were Mental Health breathing space registrations, which is 38% higher than the number in October 2021.

  10. d

    NHS Workforce Statistics - July 2022 (Including selected provisional...

    • digital.nhs.uk
    Updated Oct 27, 2022
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    (2022). NHS Workforce Statistics - July 2022 (Including selected provisional statistics for August 2022) [Dataset]. https://digital.nhs.uk/data-and-information/publications/statistical/nhs-workforce-statistics
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    Dataset updated
    Oct 27, 2022
    License

    https://digital.nhs.uk/about-nhs-digital/terms-and-conditionshttps://digital.nhs.uk/about-nhs-digital/terms-and-conditions

    Time period covered
    Sep 30, 2009 - Jul 31, 2022
    Description

    This report shows monthly numbers of NHS Hospital and Community Health Services (HCHS) staff working in NHS Trusts and other core organisations in England (excluding primary care staff). Data are available as headcount and full-time equivalents and for all months from 30 September 2009 onwards. These data are an accurate summary of the validated data extracted from the NHS HR and Payroll system. Additional statistics on staff in NHS Trusts and other core organisations and information for NHS Support Organisations and Central Bodies are published each: September (showing June statistics) December/January (showing September statistics) March (showing December statistics) June (showing March statistics) Quarterly NHS Staff Earnings, monthly NHS Staff Sickness Absence reports, and data relating to the General Practice workforce and the Independent Healthcare Provider workforce are also available via the Related Links below. We welcome feedback on the methodology and tables within this publication. Please email us with your comments and suggestions, clearly stating Monthly HCHS Workforce as the subject heading, via enquiries@nhsdigital.nhs.uk or 0300 303 5678.

  11. 2022 Economic Surveys: AB00MYNESD01C | Nonemployer Statistics by...

    • data.census.gov
    • test.data.census.gov
    Updated May 13, 2025
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    ECN (2025). 2022 Economic Surveys: AB00MYNESD01C | Nonemployer Statistics by Demographics series (NES-D): Statistics for Employer and Nonemployer Firms by Industry and Race for the U.S., States, Metro Areas, Counties, and Places: 2022 (ECNSVY Nonemployer Statistics by Demographics Company Summary) [Dataset]. https://data.census.gov/table/ABSNESD2022.AB00MYNESD01C
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    Dataset updated
    May 13, 2025
    Dataset provided by
    United States Census Bureauhttp://census.gov/
    Authors
    ECN
    License

    CC0 1.0 Universal Public Domain Dedicationhttps://creativecommons.org/publicdomain/zero/1.0/
    License information was derived automatically

    Time period covered
    2022
    Area covered
    United States
    Description

    Key Table Information.Table Title.Nonemployer Statistics by Demographics series (NES-D): Statistics for Employer and Nonemployer Firms by Industry and Race for the U.S., States, Metro Areas, Counties, and Places: 2022.Table ID.ABSNESD2022.AB00MYNESD01C.Survey/Program.Economic Surveys.Year.2022.Dataset.ECNSVY Nonemployer Statistics by Demographics Company Summary.Source.U.S. Census Bureau, 2022 Economic Surveys, Nonemployer Statistics by Demographics.Release Date.2025-05-08.Release Schedule.The Nonemployer Statistics by Demographics (NES-D) is released yearly, beginning in 2017..Sponsor.National Center for Science and Engineering Statistics, U.S. National Science Foundation.Table Universe.Data in this table combines estimates from the Annual Business Survey (employer firms) and the Nonemployer Statistics by Demographics (nonemployer firms).Includes U.S. firms with no paid employment or payroll, annual receipts of $1,000 or more ($1 or more in the construction industries) and filing Internal Revenue Service (IRS) tax forms for sole proprietorships (Form 1040, Schedule C), partnerships (Form 1065), or corporations (the Form 1120 series).Includes U.S. employer firms estimates of business ownership by sex, ethnicity, race, and veteran status from the 2023 Annual Business Survey (ABS) collection. The employer business dataset universe consists of employer firms that are in operation for at least some part of the reference year, are located in one of the 50 U.S. states, associated offshore areas, or the District of Columbia, have paid employees and annual receipts of $1,000 or more, and are classified in one of nineteen in-scope sectors defined by the 2022 North American Industry Classification System (NAICS), except for NAICS 111, 112, 482, 491, 521, 525, 813, 814, and 92 which are not covered.Data are also obtained from administrative records, the 2022 Economic Census, and other economic surveys. Note: For employer data only, the collection year is the year in which the data are collected. A reference year is the year that is referenced in the questions on the survey and in which the statistics are tabulated. For example, the 2023 ABS collection year produces statistics for the 2022 reference year. The "Year" column in the table is the reference year..Methodology.Data Items and Other Identifying Records.Total number of employer and nonemployer firmsTotal sales, value of shipments, or revenue of employer and nonemployer firms ($1,000)Number of nonemployer firmsSales, value of shipments, or revenue of nonemployer firms ($1,000)Number of employer firmsSales, value of shipments, or revenue of employer firms ($1,000)Number of employeesAnnual payroll ($1,000)These data are aggregated by the following demographic classifications of firm for:All firms Classifiable (firms classifiable by sex, ethnicity, race, and veteran status) Race White Black or African American American Indian and Alaska Native Asian Native Hawaiian and Other Pacific Islander Minority (Firms classified as any race and ethnicity combination other than non-Hispanic and White) Equally minority/nonminority Nonminority (Firms classified as non-Hispanic and White) Unclassifiable (firms not classifiable by sex, ethnicity, race, and veteran status) Definitions can be found by clicking on the column header in the table or by accessing the Economic Census Glossary..Unit(s) of Observation.The reporting units for the NES-D and the ABS are companies or firms rather than establishments. A company or firm is comprised of one or more in-scope establishments that operate under the ownership or control of a single organization..Geography Coverage.The 2022 data are shown for the total of all sectors (00) and the 2- to 6-digit NAICS code levels for:United StatesStates and the District of ColumbiaIn addition, the total of all sectors (00) NAICS and the 2-digit NAICS code levels for:Metropolitan Statistical AreasMicropolitan Statistical AreasMetropolitan DivisionsCombined Statistical AreasCountiesEconomic PlacesFor information about geographies, see Geographies..Industry Coverage.The data are shown for the total of all sectors ("00"), and at the 2- through 6-digit NAICS code levels depending on geography. Sector "00" is not an official NAICS sector but is rather a way to indicate a total for multiple sectors. Note: Other programs outside of ABS may use sector 00 to indicate when multiple NAICS sectors are being displayed within the same table and/or dataset.The following are excluded from the total of all sectors:Crop and Animal Production (NAICS 111 and 112)Rail Transportation (NAICS 482)Postal Service (NAICS 491)Monetary Authorities-Central Bank (NAICS 521)Funds, Trusts, and Other Financial Vehicles (NAICS 525)Office of Notaries (NAICS 541120)Religious, Grantmaking, Civic, Professional, and Similar Organizations (NAICS 813)Private Households (NAICS 814)Public Administration (NAICS 92)For information about NAICS, see North American Industry Classification System..Sa...

  12. g

    technical and vocational training corporation - Rehabilitation programs at...

    • gimi9.com
    Updated May 2, 2025
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    (2025). technical and vocational training corporation - Rehabilitation programs at business and community service center statistics for 2022 | gimi9.com [Dataset]. https://gimi9.com/dataset/sa_64f8c02f-f4d9-4b4d-88d1-4351e0de882e/
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    Dataset updated
    May 2, 2025
    License

    CC0 1.0 Universal Public Domain Dedicationhttps://creativecommons.org/publicdomain/zero/1.0/
    License information was derived automatically

    Description

    🇸🇦 사우디아라비아

  13. Historical statistics notices on the number of cattle, sheep and pigs...

    • gov.uk
    • s3.amazonaws.com
    Updated Feb 16, 2023
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    Department for Environment, Food & Rural Affairs (2023). Historical statistics notices on the number of cattle, sheep and pigs slaughtered in the UK, 2022 [Dataset]. https://www.gov.uk/government/statistics/historical-statistics-notices-on-the-number-of-cattle-sheep-and-pigs-slaughtered-in-the-uk-2022
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    Dataset updated
    Feb 16, 2023
    Dataset provided by
    GOV.UKhttp://gov.uk/
    Authors
    Department for Environment, Food & Rural Affairs
    Area covered
    United Kingdom
    Description

    This publication gives previously published copies of the National Statistics publications on the number of cattle, sheep and pigs slaughtered in 2022 in the UK for human consumption, the average dressed carcase weights and the quantity of meat produced in the UK.

    Each publication gives the figures available at that time. The figures are subject to revision each month as new information becomes available.

    Latest cattle, sheep and pig slaughter statistics notice

    For further information please contact: julie.rumsey@defra.gov.uk
    https://www.twitter.com/@defrastats" class="govuk-link">Twitter: @DefraStats

  14. V

    Fatal Crashes 1994-2022_VA - National Center for Statistics and Analysis...

    • data.virginia.gov
    xlsx
    Updated Feb 5, 2025
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    Datathon 2025 (2025). Fatal Crashes 1994-2022_VA - National Center for Statistics and Analysis (NCSA) [Dataset]. https://data.virginia.gov/dataset/fatal-crashes-1994-2022_va-national-center-for-statistics-and-analysis-ncsa
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    xlsx(17667)Available download formats
    Dataset updated
    Feb 5, 2025
    Dataset authored and provided by
    Datathon 2025
    Description

    The National Center for Statistics and Analysis (NCSA), an office of the National Highway Traffic Safety Administration (NHTSA), is responsible for providing a wide range of analytical and statistical support to NHTSA and the highway safety community at large, in the general areas of: Human, vehicle, environmental, and roadway characteristics, as they relate to crash frequency and injuries; Identifying injury mechanisms and associated crash dynamics in motor vehicle crashes; Evaluating the effectiveness of crashworthiness, crash avoidance, and traffic safety efforts; Monitoring the magnitude of the traffic safety problem; and Quantifying the benefits resulting from proposed agency rules.

    This dataset appears to represent the total number of fatal crashes in Virginia from the year 1994 to 2022.

  15. p

    Center Hill High School

    • publicschoolreview.com
    json, xml
    Updated Sep 30, 2014
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    Public School Review (2014). Center Hill High School [Dataset]. https://www.publicschoolreview.com/center-hill-high-school-profile
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    json, xmlAvailable download formats
    Dataset updated
    Sep 30, 2014
    Dataset authored and provided by
    Public School Review
    License

    Attribution 4.0 (CC BY 4.0)https://creativecommons.org/licenses/by/4.0/
    License information was derived automatically

    Time period covered
    Jan 1, 2007 - Dec 31, 2025
    Description

    Historical Dataset of Center Hill High School is provided by PublicSchoolReview and contain statistics on metrics:Total Students Trends Over Years (2007-2023),Total Classroom Teachers Trends Over Years (2007-2023),Distribution of Students By Grade Trends,Student-Teacher Ratio Comparison Over Years (2007-2023),Asian Student Percentage Comparison Over Years (2008-2023),Hispanic Student Percentage Comparison Over Years (2007-2023),Black Student Percentage Comparison Over Years (2007-2023),White Student Percentage Comparison Over Years (2007-2023),Two or More Races Student Percentage Comparison Over Years (2015-2023),Diversity Score Comparison Over Years (2007-2023),Free Lunch Eligibility Comparison Over Years (2007-2023),Reduced-Price Lunch Eligibility Comparison Over Years (2007-2023),Reading and Language Arts Proficiency Comparison Over Years (2011-2022),Math Proficiency Comparison Over Years (2011-2022),Science Proficiency Comparison Over Years (2021-2022),Overall School Rank Trends Over Years (2011-2022),Graduation Rate Comparison Over Years (2012-2022)

  16. g

    national events center - Attendance statistics for Jeddah Season events 2022...

    • gimi9.com
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    national events center - Attendance statistics for Jeddah Season events 2022 | gimi9.com [Dataset]. https://gimi9.com/dataset/sa_90edd220-3c64-4947-8508-3a358bcbb186/
    Explore at:
    License

    CC0 1.0 Universal Public Domain Dedicationhttps://creativecommons.org/publicdomain/zero/1.0/
    License information was derived automatically

    Area covered
    Jeddah
    Description

    A register showing the statistics of the Jeddah Season 2022 events, including the start, end dates and the total attendance for each event area.

  17. a

    York Region 2022 Business Directory

    • data-markham.opendata.arcgis.com
    • insights-york.opendata.arcgis.com
    • +3more
    Updated Mar 22, 2023
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    The Regional Municipality of York (2023). York Region 2022 Business Directory [Dataset]. https://data-markham.opendata.arcgis.com/datasets/04c3015865c14a7cb04ca88b7098d260
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    Dataset updated
    Mar 22, 2023
    Dataset authored and provided by
    The Regional Municipality of York
    Area covered
    Description

    Displays a representation of where all the surveyed businesses across York Region are located. This data is collected through the Region’s annual comprehensive employment survey and each record contains employment and business contact information about each business with the exception of home and farm-based businesses. Home-based businesses are not included as they are distributed throughout residential communities within the Region and are difficult to survey. Employment data for farm-based businesses are collected through the Census of Agriculture conducted by Statistics Canada, and are not included in the York Region Employment Survey dataset.Update Frequency: Not PlannedDate Created: 17/03/2023Date Modified: 17/03/2023Metadata Date: 17/03/2023Citation Contacts: York Region, Long Range PlanningAttribute DefinitionsBUSINESSID: Unique key to identify a business.NAME: The common business name used in everyday transactions. FULL_ADDRESS: Full street address of the physical address. (This field concatenates the following fields: Street Number, Street Name, Street Type, Street Direction)STREET_NUM: Street number of the physical addressSTREET_NAME: Street name of the physical addressSTREET_TYPE: Street type of the physical addressSTREET_DIR: Street direction of the physical addressUNIT_NUM: Unit number of the physical addressCOMMUNITY: Community name where the business is physically locatedMUNICIPALITY: Municipality where the business is physically locatedPOST_CODE: Postal code corresponding to the physical street addressEMPLOYEE_RANGE: The numerical range of employees working in a given firm. PRIM_NAICS, PRIM_NAICS_DESC: The Primary 5-digit NAIC code defines the main business activity that occurs at that particular physical business location.SEC_NAICS, SEC_NAICS_DESC: If there is more than one business activity occurring at a particular business location (that is substantially different from the primary business activity), then a secondary NAIC is assigned.PRIM_BUS_CLUSTER, SEC_BUS_CLUSTER: A business cluster is defined as a geographic concentration of interconnected businesses and institutions in a common industry that both compete and cooperate. As defined by York Region, this field indicates the primary business cluster that this business belongs to.BUS_ACTIVITY_DESC: This is a comment box with a detailed text description of the business activity.TRAFFIC_ZONE: Specifies the traffic zone in which the business is located. MANUFACTURER: Indicates whether or not the business manufactures at the physical business location. CAN_HEADOFFICE: The business at this location is considered the Canadian head office.HEADOFFICEPROVSTATE: Indicates which state or province the head office is located if the head office is located in Canada (outside of Ontario) or in the United StatesHEADOFFICECOUNTRY: Indicates which country the head office is locatedYR_CURRENTLOC: Indicates the year that the business moved into its current address.MAIL_FULL_ADDRESS: The mailing address is the address through which a business receives postal service. This may or may not be the same as the physical street address.MAIL_STREET_NUM, MAIL_STREET_NAME, MAIL_STREET_TYPE, MAIL_STREET_DIR, MAIL_UNIT_NUM, MAIL_COMMUNITY, MAIL_MUNICIPALITY, MAIL_PROVINCE, MAIL_COUNTRY, MAIL_POST_CODE, MAIL_POBOX: Mailing address fields are similar to street address fields and in most cases will be the same as the Street Address. Some examples where the two addresses might not be the same include, multiple location businesses, home-based businesses, or when a business receives mail through a P.O. Box.WEBSITE: The General/Main business website.GEN_BUS_EMAIL: The general/main business e-mail address for that location.PHONE_NO: The general/main phone number for the business location.PHONE_EXT: The extension (if any) for the general/main business phone number.LAST_SURVEYED: The date the record was last surveyedLAST_UPDATED: The date the record was last updatedUPDATEMETHOD: Displays how the business was last updated, based on a predetermined list.X_COORD, Y_COORD: The x,y coordinates of the surveyed business locationFrequently Asked Questions How many businesses are included in the 2022 York Region Business Directory? The 2022 York Region Business Directory contains just over 34,000 business listings. In the past, businesses were annually surveyed, either in person or by telephone to improve the accuracy of the directory. Due to the COVID-19 Pandemic, a survey was not complete in 2020 and 2021. The Region may return to annual surveying in future years, however the next employment survey will be in 2024. This listing also includes home-based businesses that participated in the 2022 employment survey. What is a NAIC code? The North American Industrial Classification (NAIC) coding system is a hierarchical classification system developed in Canada, Mexico and the United States. It was developed to allow for the comparison of business and employment information across a variety of industry categories. The NAICS has a hierarchical structure, designed as follows: Two-digits = sector (e.g., 31-33 contain the Manufacturing sectors) Three-digits = subsector (e.g., 336 = Transportation Equipment Manufacturing) Four-digits = industry group (e.g., 3361 = Motor Vehicle Manufacturing) Five-digits = industry (e.g., 33611 = Automobile and Light Duty Motor Vehicle Manufacturing) For more information on the NAIC coding system click here How do I add or update my business information in the York Region Business Directory? To add or update your business information, please select one of the following methods: • Email: Please email businessdirectory@york.ca to request to be added to the Business Directory. • Online: Go to www.york.ca/employmentsurvey and participate in the employment survey - note, this will only be active in 2024 when the Region performs its next employment survey There is no charge for obtaining a basic listing of your business in the York Region Business Directory. How up-to-date is the information? This directory is based on the 2022 York Region Employment Survey, a survey of businesses which attempts to gather information from all businesses across York Region. In instances where we were unable to gather information, the most recent data was used. Farm-based businesses have not been included in the survey and home-based businesses that participated in the 2022 survey are included in the dataset. The date that the business listing was last updated is located in the LastUpdate column in the attached spreadsheet. Are different versions of the York Region Business Directory available? Yes, the directory is available in two online formats: • An interactive, map-based directory searchable by company name, street address, municipality and industry sector. • The entire dataset in downloadable Microsoft Excel format via York Region's Open Data Portal. This version of the York Region Business Directory 2022 is offered free of charge. The Directory allows for the detailed analysis of business and employment trends, as well as the construction of targeted contact lists. To view the map-based directory and dataset, go to: 2022 Business Directory - Map Is there any analysis of business and employment trends in York Region? Yes. The "2022 Employment and Industry Report" contains information on employment trends in York Region and is based on results from the employment survey. please visit www.york.ca/york-region/plans-reports-and-strategies/employment-and-industry-report to view the report. What other resources are available for York Region businesses? York Region offers an export advisory service and a number of other business development programs and seminars for interested individuals. For details, consult the York Region Economic Strategy Branch. Who do I contact to obtain more information about the Directory? For more information on the York Region Business Directory, contact the Planning and Economic Development Branch at: businessdirectory@york.ca.

  18. 2022 Economic Surveys: AB2200NESD03 | Nonemployer Statistics by Demographics...

    • data.census.gov
    Updated May 8, 2025
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    ECN (2025). 2022 Economic Surveys: AB2200NESD03 | Nonemployer Statistics by Demographics series (NES-D): Legal Form of Organization Statistics for Nonemployer Firms by Industry, Sex, Ethnicity, Race, and Veteran Status for the U.S., States, Metro Areas, and Counties: 2022 (ECNSVY Nonemployer Statistics by Demographics Company Summary) [Dataset]. https://data.census.gov/table/ABSNESD2022.AB2200NESD03?q=MOORE+BRET+D
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    Dataset updated
    May 8, 2025
    Dataset provided by
    United States Census Bureauhttp://census.gov/
    Authors
    ECN
    License

    CC0 1.0 Universal Public Domain Dedicationhttps://creativecommons.org/publicdomain/zero/1.0/
    License information was derived automatically

    Time period covered
    2022
    Area covered
    United States
    Description

    Key Table Information.Table Title.Nonemployer Statistics by Demographics series (NES-D): Legal Form of Organization Statistics for Nonemployer Firms by Industry, Sex, Ethnicity, Race, and Veteran Status for the U.S., States, Metro Areas, and Counties: 2022.Table ID.ABSNESD2022.AB2200NESD03.Survey/Program.Economic Surveys.Year.2022.Dataset.ECNSVY Nonemployer Statistics by Demographics Company Summary.Source.U.S. Census Bureau, 2022 Economic Surveys, Nonemployer Statistics by Demographics.Release Date.2025-05-08.Release Schedule.The Nonemployer Statistics by Demographics (NES-D) is released yearly, beginning in 2017..Sponsor.National Center for Science and Engineering Statistics, U.S. National Science Foundation.Table Universe.Includes U.S. firms with no paid employment or payroll, annual receipts of $1,000 or more ($1 or more in the construction industries) and filing Internal Revenue Service (IRS) tax forms for sole proprietorships (Form 1040, Schedule C), partnerships (Form 1065), or corporations (the Form 1120 series).Data are also obtained from administrative records, the 2022 Economic Census, and other economic surveys..Methodology.Data Items and Other Identifying Records.Number of nonemployer firmsSales, value of shipments, or revenue of nonemployer firms ($1,000)These data are aggregated by sex, ethnicity, race, and veteran status when classifiable.The data are also shown by the following legal form of organization (LFO) categories: S-Corporations C-Corporations Individual proprietorships Partnerships Definitions can be found by clicking on the column header in the table or by accessing the Economic Census Glossary..Unit(s) of Observation.The reporting units for the NES-D and the ABS are companies or firms rather than establishments. A company or firm is comprised of one or more in-scope establishments that operate under the ownership or control of a single organization..Geography Coverage.The 2022 data are shown for the total of all sectors (00) and the 2-digit NAICS code levels for:United StatesStates and the District of ColumbiaIn addition, the total of all sectors (00) NAICS is shown for:Metropolitan Statistical AreasMicropolitan Statistical AreasCountiesFor information about geographies, see Geographies..Industry Coverage.The data are shown for the total of all sectors ("00"), and at the 2-digit NAICS code levels depending on geography. Sector "00" is not an official NAICS sector but is rather a way to indicate a total for multiple sectors. Note: Other programs outside of ABS may use sector 00 to indicate when multiple NAICS sectors are being displayed within the same table and/or dataset.The following are excluded from the total of all sectors:Crop and Animal Production (NAICS 111 and 112)Rail Transportation (NAICS 482)Postal Service (NAICS 491)Monetary Authorities-Central Bank (NAICS 521)Funds, Trusts, and Other Financial Vehicles (NAICS 525)Office of Notaries (NAICS 541120)Religious, Grantmaking, Civic, Professional, and Similar Organizations (NAICS 813)Private Households (NAICS 814)Public Administration (NAICS 92)For information about NAICS, see North American Industry Classification System..Sampling.NES-D nonemployer data are not conducted through sampling. Nonemployer Statistics (NES) data originate from statistical information obtained through business income tax records that the Internal Revenue Service (IRS) provides to the Census Bureau. The NES-D adds demographic characteristics to the NES data and produces the total firm counts and the total receipts by those demographic characteristics. The NES-D utilizes various administrative records (AR) and the Census Bureau data sources that include the Business Register (BR), Internal Revenue Service (IRS) tax Form 1040 data, tax Schedule K-1 data, Decennial Census and American Community Survey (ACS) data, Social Security Administration's database (Numident), and AR from the Department of Veterans Affairs (VA).For more information, see Nonemployer Statistics by Demographics Methodology..Confidentiality.The Census Bureau has reviewed this data product to ensure appropriate access, use, and disclosure avoidance protection of the confidential source data (Project No. P-7504866, Disclosure Review Board (DRB) approval number: CBDRB-FY25-0195).This dataset contains both nonemployer and employer data.For the nonemployer data, the NES-D uses noise infusion as the primary method of disclosure avoidance for receipts, and In certain circumstances, some individual cells may be suppressed for additional disclosure avoidance. More information on nonemployer firm disclosure avoidance is available in the Nonemployer Statistics by Demographics Methodology.For the employer data, data rows with high relative standard errors (RSE) are not presented. Additionally, firm counts are suppressed when other select statistics in the same row are suppressed. More information on employer firm disclosure avoidance is available in the Annual Business Survey Methodology..Te...

  19. 2022 Economic Surveys: BDSFAGEFSIZE | Business Dynamics Statistics: Firm Age...

    • data.census.gov
    Updated Sep 26, 2024
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    ECN (2024). 2022 Economic Surveys: BDSFAGEFSIZE | Business Dynamics Statistics: Firm Age by Firm Size: 1978-2022 (ECNSVY Business Dynamics Statistics) [Dataset]. https://data.census.gov/table/BDSTIMESERIES.BDSFAGEFSIZE?n=1132
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    Dataset updated
    Sep 26, 2024
    Dataset provided by
    United States Census Bureauhttp://census.gov/
    Authors
    ECN
    License

    CC0 1.0 Universal Public Domain Dedicationhttps://creativecommons.org/publicdomain/zero/1.0/
    License information was derived automatically

    Time period covered
    2022
    Description

    Release Date: 2024-09-26.Key Table Information:.The BDS data tables are compiled from the Longitudinal Business Database (LBD). The LBD is a longitudinal database of business establishments and firms with coverage starting in 1976. The LBD is constructed by linking annual snapshot files from the Census Bureau's Business Register (BR), and incorporating edits to BR data made by the County Business Patterns program. See: About This Program and BDS Methodology for complete information on the coverage, scope, and methodology of the Business Dynamics Statistics data series...Data Items and Other Identifying Records: .This file contains data classified by Firm age and Employment size of firms.Number of firms.Number of establishments.Number of employees.(DHS) denominator.Number of establishments born during the last 12 months.Rate of establishments born during the last 12 months.Number of establishments exited during the last 12 months.Rate of establishments exited during the last 12 months.Number of jobs created from expanding and opening establishments during the last 12 months.Number of jobs created from opening establishments during the last 12 months.Number of jobs created from expanding establishments during the last 12 months.Rate of jobs created from opening establishments during the last 12 months.Rate of jobs created from expanding and opening establishments during the last 12 months.Number of jobs lost from contracting and closing establishments during the last 12 months.Number of jobs lost from closing establishments during the last 12 months.Number of jobs lost from contracting establishments during the last 12 months.Rate of jobs lost from closing establishments during the last 12 months.Rate of jobs lost from contracting and closing establishments during the last 12 months.Number of net jobs created from expanding/contracting and opening/closing establishments during the last 12 months.Rate of net jobs created from expanding/contracting and opening/closing establishments during the last 12 months.Rate of reallocation during the last 12 months.Number of firms that exited during the last 12 months.Number of establishments associated with firm deaths during the last 12 months.Number of employees associated with firm deaths during the last 12 months...Geography Coverage:.The data are shown at the U.S. level...Industry Coverage:.The data are shown at the 2-digit NAICS level...FTP Download:.Download the entire table at: https://www2.census.gov/programs-surveys/bds/data/BDSFAGEFSIZE.zip..API Information:.Business Dynamics Statistics (BDS) data are housed in the Business Dynamics Statistics (BDS) API. For more information, see Business Dynamics Statistics (BDS) Data (census.gov)...Methodology:.In accordance with U.S. Code, Title 13, Section 9, no data are published that would disclose the operations of an individual employer. The BDS has adapted the disclosure avoidance method of the County Business Patterns (CBP) in using Hybrid Balanced Multiplicative Noise Infusion. CBP has been released with noise-infusion since 2007; see the CBP methodology webpage..In addition to noise infusion, cells with fewer than three firms are suppressed with a publication flag 'D'. In addition, cells with identified data quality concerns are suppressed with a publication flag 'S'. Cells that are "structurally missing" or "structurally zero" are indicated with a publication flag of 'X'. Finally, rate cells that cannot be calculated are indicated with a publication flag of 'N'..For more information about BDS methodology, see the BDS methodology pages...Source:.U.S. Census Bureau, 2022 Business Dynamics Statistics..Contact Information:.U.S. Census Bureau.Economy-Wide Statistics Division.Business Dynamics Statistics.Tel: (301) 763 - 6090 .Email: ewd.bds@census.gov

  20. 2022 Economic Surveys: AB00MYCSA01C | Annual Business Survey: Statistics for...

    • test.data.census.gov
    • data.census.gov
    Updated Dec 19, 2024
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    ECN (2024). 2022 Economic Surveys: AB00MYCSA01C | Annual Business Survey: Statistics for Employer Firms by Race for the U.S.: 2022 (ECNSVY Annual Business Survey Company Summary) [Dataset]. https://test.data.census.gov/table/ABSCS2022.AB00MYCSA01C?q=22:+Utilities
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    Dataset updated
    Dec 19, 2024
    Dataset provided by
    United States Census Bureauhttp://census.gov/
    Authors
    ECN
    License

    CC0 1.0 Universal Public Domain Dedicationhttps://creativecommons.org/publicdomain/zero/1.0/
    License information was derived automatically

    Time period covered
    2022
    Area covered
    United States
    Description

    Key Table Information.Table Title.Annual Business Survey: Statistics for Employer Firms by Race for the U.S.: 2022.Table ID.ABSCS2022.AB00MYCSA01C.Survey/Program.Economic Surveys.Year.2022.Dataset.ECNSVY Annual Business Survey Company Summary.Release Date.2024-12-19.Release Schedule.The Annual Business Survey (ABS) occurs every year, beginning in reference year 2017.For more information about ABS planned data product releases, see Tentative ABS Schedule..Dataset Universe.The dataset universe consists of employer firms that are in operation for at least some part of the reference year, are located in one of the 50 U.S. states, associated offshore areas, or the District of Columbia, have paid employees and annual receipts of $1,000 or more, and are classified in one of nineteen in-scope sectors defined by the 2022 North American Industry Classification System (NAICS), except for NAICS 111, 112, 482, 491, 521, 525, 813, 814, and 92 which are not covered..Sponsor.National Center for Science and Engineering Statistics, U.S. National Science Foundation.Methodology.Data Items and Other Identifying Records.Number of employer firms (firms with paid employees)Sales and receipts of employer firms (reported in $1,000s of dollars)Number of employees (during the March 12 pay period)Annual payroll (reported in $1,000s of dollars)These data are aggregated by the following demographic classifications of firm for:All firms Classifiable (firms classifiable by sex, ethnicity, race, and veteran status) Race White Black or African American American Indian and Alaska Native Asian Asian Indian Chinese Filipino Japanese Korean Vietnamese Other Asian Native Hawaiian and Other Pacific Islander Native Hawaiian Guamanian or Chamorro Samoan Other Pacific Islander Minority (Firms classified as any race and ethnicity combination other than non-Hispanic and White) Equally minority/nonminority Nonminority (Firms classified as non-Hispanic and White) Unclassifiable (firms not classifiable by sex, ethnicity, race, and veteran status) Definitions can be found by clicking on the column header in the table or by accessing the Economic Census Glossary..Unit(s) of Observation.The reporting units for the ABS are employer companies or firms rather than establishments. A company or firm is comprised of one or more in-scope establishments that operate under the ownership or control of a single organization..Geography Coverage.The data are shown for the U.S. only.For information about geographies, see Geographies..Industry Coverage.The data are shown for the total of all sectors ("00") NAICS code. Sector "00" is not an official NAICS sector but is rather a way to indicate a total for multiple sectors. Note: Other programs outside of ABS may use sector 00 to indicate when multiple NAICS sectors are being displayed within the same table and/or dataset.The following are excluded from the total of all sectors:Crop and Animal Production (NAICS 111 and 112)Rail Transportation (NAICS 482)Postal Service (NAICS 491)Monetary Authorities-Central Bank (NAICS 521)Funds, Trusts, and Other Financial Vehicles (NAICS 525)Office of Notaries (NAICS 541120)Religious, Grantmaking, Civic, Professional, and Similar Organizations (NAICS 813)Private Households (NAICS 814)Public Administration (NAICS 92)For information about NAICS, see North American Industry Classification System..Sampling.The ABS sample includes firms that are selected with certainty if they have known research and development activities, were included in the 2022 BERD sample, or have high receipts, payroll, or employment. Total sample size is 850,000 firms. The universe is stratified by state, industry group, and expected demographic group. Firms selected to the sample receive a questionnaire. For all data on this table, firms not selected into the sample are represented with administrative, 2022 Economic Census, or other economic surveys records.For more information about the sample design, see Annual Business Survey Methodology..Confidentiality.The Census Bureau has reviewed this data product to ensure appropriate access, use, and disclosure avoidance protection of the confidential source data (Project No. P-7504866, Disclosure Review Board (DRB) approval number: CBDRB-FY24-0351).To protect confidentiality, the U.S. Census Bureau suppresses cell values to minimize the risk of identifying a particular business' data or identity.To comply with data quality standards, data rows with high relative standard errors (RSE) are not presented. Additionally, firm counts are suppressed when other select statistics in the same row are suppressed. More information on disclosure avoidance is available in the Annual Business Survey Methodology..Technical Documentation/Methodology.For detailed information about the methods used to collect data and produce statistics, survey questionnaires, Primary Business Activity/NAICS codes, and more, see Technical Documentation..Weights.For more information about weighting, see An...

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Statista (2025). Call center market size by region 2012-2017 [Dataset]. https://www.statista.com/statistics/881033/call-center-market-size-region/
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Call center market size by region 2012-2017

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4 scholarly articles cite this dataset (View in Google Scholar)
Dataset updated
Jun 24, 2025
Dataset authored and provided by
Statistahttp://statista.com/
Area covered
Worldwide
Description

Europe had the largest call center market in 2017, generating around ** billion U.S. dollars in revenue, followed by North America, with ** billion U.S. dollars. Latin America had the smallest market in that year, with ** billion U.S. dollars in revenue. Call center market The call center market includes the section of an organization that provides assistance to customers by phone. This can be for existing customers, for example by answering queries about the product or service they purchased, or for sales-based activities to obtain new customers. Given the broad nature of these services, virtually every industry is represented in the call center market, making it a prime candidate for outsourcing. Outsourcing can achieve lower costs through locating call center infrastructure in countries with lower costs, such as India and the Philippines, and significantly reduce the capital expenditure required to set up a call center. This has led to a growing outsourced call center market that is expected to reach **** billion U.S. dollars by 2020. Overall market growth Some analysts expect the overall call center market to experience strong growth in coming years, predicting it will more than double in size by 2022. However, other analysts expect growth to be more limited and unevenly spread. For example, some predict the European market to shrink in size by 2025, while the United States will grow to be the largest market. Data from the last few years seems to support the hypothesis that the U.S. market will overtake Europe, with many more new call centers opening there between 2016 and 2018.

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