In 2022, global content marketing industry revenue was estimated at roughly ** billion U.S. dollars. The source projected that it would increase to 72 billion in 2023 and that it would continue growing over the further years to reach *** billion in 2026.

During a survey conducted in 2022, 45 percent of responding marketing professionals stated that their most successfully performing type of content marketing was video. Short-form articles and success stories followed with 31 percent and 28 percent, respectively.

During a global survey carried out in 2022, 27 percent of responding marketers said their company spent up to less than one thousand U.S. dollars each month on content marketing efforts. According to ten percent of surveyed industry professionals, their monthly content marketing budgets for 2022 ranged between ten thousand and 20 thousand U.S. dollars.

During a survey carried out in 2022 among marketers from across the globe, 90 percent of respondents indicated that content marketing was part of their overall marketing strategies. The share increased by 20 percentage points compared to the value reported in 2019.

This dataset provides comprehensive statistics and trends in digital marketing, covering areas such as PPC, SEO, social media, and content marketing in 2022.

During a survey carried out in 2022 among marketers from across the globe, 80 percent stated they thought their content marketing strategy was very successful; another 73 percent perceived their content marketing strategy was successful, and 52 percent said it was unsuccessful.

According to a survey conducted among marketers in the United States in March 2022, 52 percent of respondents said they used intent data to deliver targeted ad content, while 47 percent said they used it for email marketing. This was followed by 44 percent of respondents stating they used intent data for marketing personalization.

During a November 2022 survey carried out among professionals involved in content marketing, 18 percent stated that they used social media posts as a part of their content marketing strategy; 13 percent named videos in the same context. The 2022 digital video ad spending in the U.S. was estimated at 67 billion U.S. dollars.

During a 2022 survey carried out among in-house and agency marketers from Europe, the Middle East, and Africa (EMEA), 62 percent named brand awareness when asked about their or their typical client's key priorities in digital marketing. Generating leads and sales as well as using data more successfully followed, mentioned by 61 percent and 29 percent of the interviewees, respectively.

During a November 2022 survey carried out among professionals involved in content marketing, 41 percent stated that creating brand awareness was one of the goals they were pursuing with their content marketing activities. Building loyalty among existing customer was a target for 33 percent of respondents. An additional 38 percent of marketers were aiming to generate sales/revenue through that same marketing type.

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Artificial Intelligence In Marketing Size 2024-2028

The artificial intelligence in marketing size is forecast to increase by USD 41.02 billion, at a CAGR of 30.9% between 2023 and 2028.

The Artificial Intelligence (AI) market in marketing is experiencing significant growth, driven by the increasing adoption of cloud-based applications and services. This shift towards cloud solutions enables businesses to leverage AI technologies more efficiently and cost-effectively, enhancing their marketing capabilities. Furthermore, the ongoing digitalization and expanding internet penetration are fueling the demand for AI solutions in marketing, as companies seek to engage with customers more effectively in the digital space. However, the market's growth is not without challenges. The lack of skilled professionals poses a significant obstacle to wider AI adoption in marketing.
As AI applications become more complex, the need for specialized expertise in areas such as machine learning, data analytics, and programming grows. Companies must invest in upskilling their workforce or partner with external experts to overcome this challenge and fully capitalize on the opportunities presented by AI in marketing.

What will be the Size of the Artificial Intelligence In Marketing during the forecast period?

Explore in-depth regional segment analysis with market size data - historical 2018-2022 and forecasts 2024-2028 - in the full report.
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Artificial intelligence (AI) continues to reshape marketing landscapes, with dynamic market activities unfolding across various sectors. Machine learning models optimize digital marketing strategies, enabling predictive analytics for marketing ROI and customer engagement. Brands build stronger connections through AI-powered personalization and sentiment analysis. Data privacy regulations necessitate transparency and accountability, influencing marketing technology stacks and Data Security measures. A/B testing and conversion rate optimization are enhanced through AI-driven insights, while marketing automation workflows streamline customer relationship management. Marketing analytics software and dashboards provide data-driven insights, enabling marketing budget allocation and multi-channel marketing strategies. Behavioral targeting and customer journey mapping are refined through AI, enhancing marketing attribution models and email marketing automation.

Virtual assistants and chatbots facilitate seamless customer experiences, while marketing automation platforms optimize search engine optimization, pay-per-click advertising, and social media advertising. Natural language processing and AI marketing consultants aid content marketing strategies, ensuring algorithmic bias and ethical AI considerations remain at the forefront. Marketing dynamics remain in a constant state of evolution, with AI-driven innovations continuing to transform the industry. Data Governance, marketing attribution models, and programmatic advertising are among the many areas where AI is making an impact. The ongoing integration of AI into marketing technologies and strategies ensures a continuously adaptive and effective marketing landscape.

How is this Artificial Intelligence Ining Industry segmented?

The artificial intelligence ining industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD million' for the period 2024-2028, as well as historical data from 2018-2022 for the following segments.

Deployment

  On-premises
  Cloud


Application

  Social Media Advertising
  Search Engine Marketing/ Search Advertising
  Virtual Assistant
  Content Curation
  Sales & Marketing Automation
  Analytics Platform
  Others


Technology

  Machine Learning
  Natural Language Processing
  Computer Vision
  Others


Geography

  North America

    US
    Canada


  Europe

    Germany
    UK


  APAC

    China
    Japan
    Australia
    India


  South America

    Brazil
    Argentina


  Middle East and Africa

    UAE


  Rest of World (ROW)

By Deployment Insights

The on-premises segment is estimated to witness significant growth during the forecast period.

Artificial Intelligence (AI) is revolutionizing marketing, with machine learning models at its core. Brands are building stronger connections with consumers through AI-driven personalization and predictive analytics. A/B testing and marketing analytics software enable data-driven insights, while conversion rate optimization and marketing automation workflows streamline campaigns. Data privacy regulations ensure transparency and accountability, shaping marketing strategies. Behavioral targeting and sentiment analysis provide deeper customer understanding, enhancing customer engagement. Predictive analytics and marketing ROI are key performance indicators, driving marketing budget allo

What’s the right email frequency? What’s the potential increase in the number of conversions your email campaigns generate if you add an extra message to your schedule? The data in this table should help you find the right answers.

The US marketing analytics market, a significant segment of the global industry, is experiencing robust growth, fueled by the increasing adoption of data-driven decision-making across various sectors. The market's substantial size, estimated at $X billion in 2025 (assuming a proportional share of the global market based on US economic influence and digital marketing maturity), is projected to expand at a Compound Annual Growth Rate (CAGR) exceeding 12.73% through 2033. This growth is driven by several key factors. Firstly, the proliferation of digital channels and the resulting explosion of marketing data necessitate sophisticated analytics solutions for effective campaign management and ROI optimization. Secondly, the rising adoption of cloud-based marketing analytics platforms offers scalability, cost-efficiency, and enhanced accessibility for businesses of all sizes. Thirdly, the increasing demand for personalized marketing experiences pushes businesses to leverage advanced analytics to understand customer behavior and preferences, leading to targeted campaigns and improved customer engagement. Furthermore, the burgeoning need for real-time data insights to rapidly respond to market changes and optimize marketing strategies further contributes to this growth. The US market's segmentation mirrors global trends, with cloud deployment dominating due to its inherent advantages. Key application areas include online marketing, email marketing, and social media marketing, reflecting the omnipresence of these channels. Major end-user sectors like retail, BFSI (Banking, Financial Services, and Insurance), and technology are leading adopters, leveraging analytics to improve customer acquisition, retention, and profitability. While the competitive landscape is crowded with established players like IBM, Microsoft, Salesforce, and Adobe, the market also presents opportunities for specialized niche players focusing on specific industry verticals or advanced analytical techniques. The continued innovation in areas like artificial intelligence (AI), machine learning (ML), and predictive analytics will likely shape future market growth, particularly in areas like customer journey mapping and predictive modeling for marketing campaign optimization. The US market's robust growth trajectory suggests significant investment opportunities and underscores the critical role of marketing analytics in the ongoing digital transformation across various industries. Recent developments include: June 2023 - Moody’s Corporation and Microsoft have announced a new partnership to deliver next-generation data, analytics, research, collaboration, and risk solutions for financial services and global knowledge workers. Built on a combination of Moody’s robust data and analytical capabilities and the power and scale of Microsoft Azure OpenAI Service, the partnership creates innovative offerings that enhance insights into corporate intelligence and risk assessment, powered by Microsoft AI and anchored by Moody’s proprietary data, analytics, and research., July 2022 - Neustar, a TransUnion company, announced a partnership with integrated data platform Adverity to allow marketers to connect all their data effortlessly to boost marketing and brand effectiveness. To better optimize marketing spending and boost return on investment (ROI), marketers need a comprehensive data strategy as data-driven marketing becomes more complex. Through this relationship, companies and agencies can more accurately assess the marketing effectiveness of various online and offline platforms, such as the walled garden and television ecosystems., December 2022 - Vi Labs, an Enterprise-AI for digital health, acquired Motus Consumer Insights, a member acquisition analytics, site selection, and marketing BI firm. Through the acquisition, Vi's robust AI-powered customer engagement and retention solution will be combined with the premier platforms for customer acquisition and site selection in the market. Vi's mission to use the power of data and AI to support people living active and healthy lifestyles worldwide is only accelerated by this deal.. Key drivers for this market are: Increase in Social Media Channels, Increasing Need to Utilize Marketing Budgets for an Effective ROI; Adoption of Cloud Technology and Big Data. Potential restraints include: Increase in Social Media Channels, Increasing Need to Utilize Marketing Budgets for an Effective ROI; Adoption of Cloud Technology and Big Data. Notable trends are: Adoption of Cloud Technology and Big Data is Expected to Drive the Market Growth.

Here, we’ve gathered email marketing benchmarks by industry. You can see how your average email open, click-through, click-to-open, unsubscribe, and spam complaint rates compare against other companies in your industry.

respondent of digital advertising consumers

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Customer Engagement Solutions Market Size 2024-2028

The customer engagement solutions market size is forecast to increase by USD 16.31 billion, at a CAGR of 13.1% between 2023 and 2028.

The market is experiencing significant growth, driven by the increasing adoption of e-commerce business models and the growing demand for social interaction. E-commerce's rise has created a need for more effective ways to engage customers, leading to increased investment in customer engagement solutions. Additionally, consumers' preference for personalized and interactive experiences is fueling this trend. However, the market faces challenges, most notably data security concerns. As businesses collect and store more customer data, ensuring its protection becomes paramount. This requires robust security measures and adherence to data privacy regulations. Navigating these challenges while capitalizing on market opportunities will require strategic planning and innovative solutions. Companies seeking to succeed in this landscape must focus on delivering personalized, secure, and engaging customer experiences. By addressing these trends and challenges, businesses can differentiate themselves and build strong customer relationships.

What will be the Size of the Customer Engagement Solutions Market during the forecast period?

Explore in-depth regional segment analysis with market size data - historical 2018-2022 and forecasts 2024-2028 - in the full report.
Request Free SampleThe market continues to evolve, driven by the increasing importance of data-driven insights and personalized interactions. Companies across various sectors are leveraging tools such as marketing automation, feedback management, and data analytics to enhance customer experiences and drive business growth. Churn rate reduction is a key focus, with personalized marketing and customer advocacy strategies aiming to retain valuable customers. Brand awareness is another priority, with content marketing and social media marketing playing essential roles. Customer success teams utilize lead scoring, loyalty programs, and customer journey mapping to identify and engage high-value prospects and customers. Reputation management and survey tools help businesses gather and analyze customer feedback, leading to improved customer satisfaction (CSAT) and overall experience (CX). Predictive analytics and machine learning (ML) enable more effective lead generation and customer support. API integrations, call centers, and omnichannel marketing ensure seamless interactions across multiple channels. Data privacy and security are paramount, with cloud computing platforms providing robust solutions. Customer segmentation and self-service portals empower customers to engage on their terms. Account-based marketing (ABM) and user experience (UX) strategies further personalize interactions, while Adobe Experience Cloud and email marketing platforms facilitate targeted, data-driven campaigns. Lead nurturing and live chat features help businesses engage prospects and convert them into customers. Help desks and customer service teams leverage data analytics to resolve issues efficiently and effectively. Ultimately, the customer engagement solutions landscape is characterized by continuous innovation and adaptation to meet the evolving needs of businesses and consumers alike.

How is this Customer Engagement Solutions Industry segmented?

The customer engagement solutions industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD million' for the period 2024-2028, as well as historical data from 2018-2022 for the following segments. ComponentSolutionsServicesDeploymentCloudOn-premisesSizeSMEsLarge enterprisesSMEsLarge enterprisesGeographyNorth AmericaUSEuropeFranceUKAPACChinaJapanRest of World (ROW)

By Component Insights

The solutions segment is estimated to witness significant growth during the forecast period.In today's business landscape, delivering personalized and seamless experiences is crucial for customer engagement. Customer engagement solutions are transforming the way companies interact with their clients, enabling real-time communication across multiple channels. These solutions encompass a range of tools and software, from live chat and email marketing to machine learning and predictive analytics. Data security is a top priority, ensuring that customer information remains protected. Big data plays a significant role in these solutions, providing valuable insights for retention strategies, lead scoring, and customer segmentation. Knowledge bases and self-service portals empower customers to find answers on their own, reducing the workload on customer service teams. Artificial intelligence and machine learning enhance customer experiences by offering personalized recommendations and automating repetitive tasks. Omnichannel marketing, incl

During a July 2022 survey of B2C content marketers primarily from North America, 57 percent of respondents said that creating content that appealed to different segments of customers was a challenge they faced. Developing consistency with measurement were named by 44 percent of responding B2C marketers.

According to Cognitive Market Research, the Global Email Marketing Software Market Size will be USD XX Billion in 2023 and is set to achieve a market size of USD XX Billion by the end of 2031 growing at a CAGR of XX% from 2024 to 2031

The global Email Marketing Software market will expand significantly by XX% CAGR between 2024 and 2031.
The B2B Channel segment accounts for the largest market share and is anticipated to a healthy growth over the approaching years.
The cloud-based segment was dominating the market and had a market share of about XX% in 2023.
The small & medium enterprises sector holds the largest share and is expected to grow in the coming years as well.
Email lead-generating sales category is the market's largest contributor and is anticipated to expand at a CAGR of XX% during the projected period. 
The retail segment dominated the market and had a market share of about XX% in 2023.

Market Dynamics of the Email Marketing Software

Key Drivers of the Email Marketing Software Market

Increased Demand For Email Marketing From Various Sectors Is Driving Market Expansion

Incorporating email marketing into marketing strategies can bring substantial advantages. Foremost, the tool allows an individual to develop and nurture customer relationships which fosters brand trust and loyalty. In addition, email marketing is cost-effective for driving conversions and generating leads. Due to these reasons, many industries are adopting email marketing which leads to market growth.

Demand For Personalized And Targeted Communication Is Accelerating

Consumers require and anticipate relevant, personalized content and experience, both online and offline. To meet these demands, marketers are prioritizing email personalization to deliver a 1:1 experience that exceeds customer expectations and sets them apart. from the competition. Therefore, 74% of marketers acknowledge that focused personalization increases customer engagement and culminates in an average 20% boost in sales. (Source-https://www.campaignmonitor.com/resources/guides/personalized-email/) For Instance, According to McKinsey & Company, 71% of consumers expect personalized marketing while 76% express frustration when it's absent. They also found that brands using personalization generate 40% more revenue as compared to others. (Source-https://www.mailjet.com/blog/email-best-practices/personalized-emails/#chapter-2) According to Statista reports, 78% of marketers are using email for personalized communication (Source-https://www.mailjet.com/blog/email-best-practices/personalized-emails/#chapter-2)

Key Restraints of the Email Marketing Software Market

Data Security Issues May Impede Industry Growth 

One of the major challenges for this market is the cyber threats that include phishing attacks, malware distribution, unauthorized access to sensitive information, and more. The cybercriminals often exploit the email platforms to infiltrate networks, compromise data, and execute malicious activities. Email phishing increased by 1265% after the launch of ChatGPT in November 2022 (Slashnext,2023). Therefore, data breaches have an extensive impact on brand reputation which hampers the industry's growth. For Instance, On January 29, 2015, Anthem reported that it discovered unauthorized access to consumer information, including member names, health identification numbers, and income data. The breach was discovered by a database administrator, who noticed credentials were being used without consent. Anthem shut down the database access and required employee password resets. this data breach could affect up to 80 million people. (Source-https://www.insurance.ca.gov/0400-news/0100-press-releases/anthemcyberattack.cfm)

Opportunites in the Email Marketing Software Market

AI Integrated marketing technologies are rapidly becoming prevalent in a broad spectrum of businesses 

AI in email marketing utilizes machine learning algorithms to personalize content, optimize send times, and segment audiences. This will allow marketers to create highly targeted campaigns that address directly the needs and interests of each customer segment. AI tends to refine and update the segments to ensure that marketing efforts remain relevant and effective. Therefore, utilizing these AI-driven tools opens up new possibilities for developing compelling email c...

What are the average email marketing results in different countries? Here’s what we’ve found.

The Marketing Automation Software market is experiencing robust growth, projected to reach $6.85 billion in 2025 and maintain a Compound Annual Growth Rate (CAGR) of 17.54% from 2025 to 2033. This expansion is driven by several key factors. Businesses across all sectors are increasingly adopting digital transformation strategies, demanding efficient and scalable solutions for marketing campaigns. The need for personalized customer experiences and improved lead nurturing is fueling demand for sophisticated marketing automation tools. Furthermore, the integration of artificial intelligence (AI) and machine learning (ML) into these platforms is enhancing their capabilities, enabling predictive analytics, automated campaign optimization, and improved ROI measurement. This is leading to increased adoption among small and medium-sized enterprises (SMEs) as well as large corporations. Growing competition is also driving innovation, with vendors constantly improving features and functionalities to maintain a competitive edge. However, challenges remain, such as the complexities of implementation, the need for skilled personnel, and concerns around data security and privacy. Despite these restraints, the long-term outlook for the marketing automation software market remains highly positive, driven by the ongoing digitalization of marketing and the ever-increasing importance of data-driven decision-making. The competitive landscape is dominated by established players like HubSpot, Adobe, Salesforce, and Oracle, along with a growing number of specialized and niche providers catering to specific industry segments and needs. The market's segmentation likely includes categories based on deployment (cloud-based, on-premise), functionality (email marketing, social media management, CRM integration), industry vertical (e-commerce, healthcare, finance), and business size (SMEs, large enterprises). A geographical breakdown would reveal regional differences in adoption rates, with North America and Europe likely maintaining significant market shares due to early adoption and robust digital infrastructure. However, rapidly developing economies in Asia-Pacific and Latin America represent considerable growth potential for the coming years. Continued technological advancements, coupled with expanding digital literacy and increasing business investments in marketing technologies, will further accelerate market expansion throughout the forecast period (2025-2033). Recent developments include: December 2022 - GetResponse, a marketing automation and email marketing software provider, has announced the acquisition of Recostream, a provider of AI/ML-based personalized recommendations. Businesses using GetResponse may display personalized product and content recommendations to visitors to their website and increase conversions by integrating AI product recommendations powered by the Recostream technology., September 2022 - As a part of its unified channel management platform, ZINFI Technologies, a provider of through-channel marketing automation and partner relationship management solutions, has introduced a number of affiliate marketing management (AMM) solutions. Through a worldwide dispersed affiliate network, businesses will be able to market their brands and generate referrals and lead for their products and services thanks to the recently introduced AMM capabilities., February 2022 - Hubspot Inc. announced that it entered an agreement to acquire The Hustle, a media company is dealing in newsletters, podcasts, and premium research content development. The acquisition aimed to expand the scope of marketers with valuable content based on various topics and a diverse set of media.. Key drivers for this market are: Ongoing Shift Toward Digital-based Campaigns, Organizations Realizing the Benefits of Data-backed Decision Process; Sustained Increase in Adoption of SMAC-based Technologies. Potential restraints include: Ongoing Shift Toward Digital-based Campaigns, Organizations Realizing the Benefits of Data-backed Decision Process; Sustained Increase in Adoption of SMAC-based Technologies. Notable trends are: Entertainment and Media Expected to have a Significant Market Share.