In the fourth quarter of 2024, Nationwide led UK banks in net current account gains through the Current Account Switch Service (CASS), which is operated by the Payment Systems Regulator. The bank attracted over ****** new current account customers during this period. In contrast, Barclays experienced the highest net losses, with more than ****** customers switching their current accounts to other banks. How many customers switch current account in the UK? Throughout 2024, more than 100,000 people in the United Kingdom switched from their main current account provider every month. Nationwide, the bank with the highest ratio of bank customers gained, saw more than *** customers join the bank for every one that left in the last quarter of 2024. Customer growth of disruptor banks The introduction of mobile-based digital banks such as Revolut and N26 has seen customers flock to disruptors by the millions. Low fees, ease of use, and a user-friendly interface have made disruptor banks a cause of concern to incumbents in the future. It is not only customers that have been attracted to these disruptors. Venture capital backed funding has enabled several online banks to reach unicorn status.
The number of customers who switched their current bank account provider in the United Kingdom (UK) reached a total of almost 80,000 as of March 2025. The number of monthly account switches remained relatively low in early 2025.
The annual total number of customers who switched their current bank account provider in the United Kingdom (UK) fluctuated significantly over the years between 2012 and 2024, with an overall decreasing trend until 2022. After 2022, however, account switches increased notably, reaching a record high of 1.32 million in 2024.
The share of customers aware of the Current Account Switch Service introduced by Payments Council in the United Kingdom (UK) increased overall until October 2017, when it peaked at 84 percent. However, it decreased with fluctuations after that. As of June 2023, 79 percent of respondents contacted declared that they were aware of the availability of the account switching service.
This statistic displays the age of account holders who switched and those who did not switch bank accounts in the last year in the United Kingdom (UK) as of the first quarter of 2015. It was reported that there was little age difference between those who switched and those who did not.
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Poland recorded a Current Account deficit of 374 EUR Million in April of 2025. This dataset provides the latest reported value for - Poland Current Account - plus previous releases, historical high and low, short-term forecast and long-term prediction, economic calendar, survey consensus and news.
This statistic presents customer intentions with regards to switching their current retail bank accounts in the United Kingdom (UK), in comparison for October 2013 and May 2014. In May 2014 12 percent of respondents intended to switch their banks, which constituted a one percent increase from October 2013.
Willingness to change primary banks more than doubled between 2019 and 2024 among bank account holders in the United States. According to Statista's Consumer Insights, the share of bank account holders who were were willing to change their primary bank on the next possible occasion was 26 percent in the fourth quarter of 2024, 10 percentage points higher than in the first half of 2019. Likeliness of changing primary banks increased particularly sharply in 2021. This upward trend correlates with the dropping customer satisfaction among bank account holders in the United States.
This statistic illustrates the market share of the current accounts of leading banks in the United Kingdom (UK) as of 2014. Market share of current accounts is an important measure for comparison between banks, as a larger share of the current account market means that more customers are actively keeping their money with a particular bank. Furthermore, current account market share is important for the banks themselves as an increase in the market share of current accounts will lead to an increase in revenue, as all accounts, no matter the type, have a form of revenue associated with them. It can be seen that as of 2014, the London headquartered Lloyds Bank PLC had the largest share of the current accounts market. A total of more than one quarter (27 percent) of all current accounts were with Lloyds Bank PLC at that time. With a share of almost one fifth (18 percent) of the current accounts market each, Barclays Bank PLC and the Royal Bank of Scotland were joint second at that time. Since the introduction of "current account switch service" (CASS) by Payments Council, the gains and loses on the current accounts market by the leading banks have been closely monitored.
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Latvia recorded a Current Account surplus of 34 EUR Million in April of 2025. This dataset provides the latest reported value for - Latvia Current Account - plus previous releases, historical high and low, short-term forecast and long-term prediction, economic calendar, survey consensus and news.
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Ukraine recorded a Current Account deficit of 3457 USD Million in May of 2025. This dataset provides - Ukraine Current Account - actual values, historical data, forecast, chart, statistics, economic calendar and news.
The popularity of non-physical, digital-only banks has grown in recent years in the UK, and the trend has shown no signs of slowing down soon, as banking app downloads in the UK increased in 2024. According to a survey of British people that either already had an account with a digital-only bank or intended to do so in the next 5 years, the main reasons for having such an account were better interest rates offered by such banks, and the convenience of money transfer. Keeping it traditional In the same survey, respondents that had chosen to stay with their current traditional bank did so mainly due to a form of loyalty. Over ** percent of respondents indicated that their current bank's treatment was the main reason for not switching across to a digital-only alternative. In general, digital banks are seeing an increasing number of customers switching across to their services. Leading online banks The UK’s migration across to using online banking has been steadily growing since 2007. As of 2023, the online banking penetration rate in the UK was ** percent. The largest digital banks in the UK all managed to expand their customer base significantly in recent years, with Revolut leading the way.
This statistic presents figures of the share of bank clients' switched main current bank account in the United Kingdom (UK) between 2011 and 2014. In terms of switching the main account, the growth was noted particularly in comparison with 2011 (6.4 percent of respondents switched their main accounts then, almost 8 percent in 2014).
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These Twitter user statistics will give you the complete story of where Twitter is at today and what the future looks like for the social media company.
Willingness to change primary banks increased notably between 2019 and 2025 among bank account holders in Germany. According to Statista's Consumer Insights, the share of bank account holders who were willing to change their primary bank on the next possible occasion was ** percent in 2025, ***** percentage points higher than in the first half of 2019. Customers were even more likely to switch banks in the United States, where over a third of the respondents indicated their willingness to change financial services provider in 2025.
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These are the key Twitter user statistics that you need to know.
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The US has historically been the target country for Twitter since its launch in 2006. This is the full breakdown of Twitter users by country.
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Advertising makes up 89% of its total revenue and data licensing makes up about 11%.
Willingness to change primary banks among Gen Z bank account holders in the United Kingdom (UK) more than doubled between 2019 and 2024. According to Statista's Consumer Insights, the share of bank account holders who were willing to change their primary bank on the next possible occasion was ** percent in the fourth quarter of 2024. The most significant increase took place in 2020, signalling that the spread of neobanks during the COVID-19 pandemic decreased consumer loyalty among the respondents.
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This is the breakdown of Twitter users by age group.
In the fourth quarter of 2024, Nationwide led UK banks in net current account gains through the Current Account Switch Service (CASS), which is operated by the Payment Systems Regulator. The bank attracted over ****** new current account customers during this period. In contrast, Barclays experienced the highest net losses, with more than ****** customers switching their current accounts to other banks. How many customers switch current account in the UK? Throughout 2024, more than 100,000 people in the United Kingdom switched from their main current account provider every month. Nationwide, the bank with the highest ratio of bank customers gained, saw more than *** customers join the bank for every one that left in the last quarter of 2024. Customer growth of disruptor banks The introduction of mobile-based digital banks such as Revolut and N26 has seen customers flock to disruptors by the millions. Low fees, ease of use, and a user-friendly interface have made disruptor banks a cause of concern to incumbents in the future. It is not only customers that have been attracted to these disruptors. Venture capital backed funding has enabled several online banks to reach unicorn status.