- o
ServiceOntario wait times (in-person)
- data.ontario.ca
- open.canada.ca
xlsxUpdated Jul 27, 2022+ more versions
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EmailClick to copy linkLink copiedCiteGovernment and Consumer Services (2022). ServiceOntario wait times (in-person) [Dataset]. https://data.ontario.ca/dataset/serviceontario-wait-times-in-personxlsx(161288)Available download formatsDataset updatedJul 27, 2022Dataset authored and provided byGovernment and Consumer ServicesLicensehttps://www.ontario.ca/page/open-government-licence-ontariohttps://www.ontario.ca/page/open-government-licence-ontario
Time period coveredJul 27, 2022Area coveredOntarioDescriptionThis dataset contains the estimated percentage of customers who waited less than 20 minutes at publicly and privately operated ServiceOntario centres, reported by month.
Low volume centres and those that did not collect or report samples are excluded.
ServiceOntario wait times and call volumes (contact centres)
- open.canada.ca
- data.ontario.ca
html, xlsxUpdated Nov 26, 2025+ more versionsShareFacebookTwitterEmailClick to copy linkLink copiedCiteGovernment of Ontario (2025). ServiceOntario wait times and call volumes (contact centres) [Dataset]. https://open.canada.ca/data/en/dataset/12d55393-2c84-4681-8c04-dc43775dbdfdxlsx, htmlAvailable download formatsDataset updatedNov 26, 2025LicenseOpen Government Licence - Canada 2.0https://open.canada.ca/en/open-government-licence-canada
License information was derived automaticallyTime period coveredJan 1, 2016 - Dec 31, 2022DescriptionThis dataset contains quarterly reports of monthly call volumes and average wait times for public ServiceOntario phone lines. The data is organized by line of business.
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FacebookTwitterEmailhttps://www.ontario.ca/page/open-government-licence-ontariohttps://www.ontario.ca/page/open-government-licence-ontario
This dataset contains the estimated percentage of customers who waited less than 20 minutes at publicly and privately operated ServiceOntario centres, reported by month.
Low volume centres and those that did not collect or report samples are excluded.