The global Customer Survey Software market is poised for significant expansion, projected to reach a substantial market size by the end of the forecast period. With a robust Compound Annual Growth Rate (CAGR) of approximately 12%, driven by the increasing need for businesses to gather customer feedback for product development, service improvement, and enhanced customer experience, this market is on a strong upward trajectory. The proliferation of cloud-based solutions is a primary driver, offering scalability, accessibility, and cost-effectiveness for businesses of all sizes. Furthermore, the growing emphasis on data-driven decision-making across industries, from SMEs seeking to understand their niche customer base to large enterprises aiming for comprehensive market insights, fuels the demand for sophisticated survey tools. Innovations in survey design, analytical capabilities, and integration with CRM and marketing automation platforms are also contributing to market growth, enabling businesses to capture richer, more actionable data. Key trends shaping the Customer Survey Software market include the rising adoption of AI-powered analytics for sentiment analysis and automated report generation, offering deeper insights from qualitative feedback. The demand for omnichannel feedback collection, integrating surveys across web, mobile, email, and in-app channels, is also gaining momentum. However, challenges such as data privacy concerns and the increasing saturation of the market with numerous vendors could moderate growth. Despite these restraints, the inherent value of understanding customer sentiment and behavior ensures a sustained demand for these solutions. The market is characterized by a competitive landscape with established players and emerging innovators focusing on niche functionalities and user experience, ultimately benefiting end-users with a wider array of advanced tools. Here's a report description for Customer Survey Software, incorporating your requirements:

Description: This dataset includes detailed demographic and behavioral information about restaurant consumers. It is designed to provide insights into consumer profiles, preferences, and habits, which can be useful for improving customer experience and developing targeted marketing strategies.

Features:

Consumer_ID: A unique identifier assigned to each consumer in the dataset. City: The city where the consumer resides. State: The state or province where the consumer is located. Country: The country where the consumer lives. Latitude: The geographical latitude of the consumer’s location. Longitude: The geographical longitude of the consumer’s location. Smoker: Indicates whether the consumer is a smoker (e.g., Yes/No). Drink_Level: The consumer’s level of alcohol consumption (e.g., None, Light, Moderate, Heavy). Transportation_Method: The mode of transportation the consumer uses to travel to the restaurant (e.g., Car, Public Transit, Walking). Marital_Status: The consumer’s marital status (e.g., Single, Married, Divorced, Widowed). Usage:

Consumer Profiling: Understand the demographics and habits of different consumer segments to tailor marketing strategies and restaurant offerings. Location Analysis: Analyze consumer location data to identify key markets and optimize restaurant placement or delivery areas. Behavioral Insights: Study smoking and drinking habits to adjust menu options and enhance customer experience. Transportation Trends: Assess how consumers travel to the restaurant to improve accessibility and convenience. Source: The data is collected from restaurant surveys, customer profiles, and demographic studies.

Notes:

Ensure that personal data is handled securely and in compliance with privacy regulations. Regular updates may be necessary to reflect changes in consumer behavior and demographics.

VisitEngland publish results from its ongoing programme of market research whenever these are felt to be relevant to the wider tourism industry. Most of these surveys are published at http://www.visitengland.org/insight-statistics/market-research/ on completion of the project.

Discover the booming Customer Satisfaction (CSAT) Survey Software market! This in-depth analysis reveals a $2.5B market in 2025, projected to grow at 15% CAGR until 2033. Learn about key trends, top players (SurveyMonkey, Medallia, etc.), and regional insights to capitalize on this growing opportunity.

This statistic shows the results of surveys which asked consumers in the UK, who planned on celebrating Father's Day, whether they agreed or disagreed with statements in 2017 and 2018. In both of these years, the statement which these consumers most agreed with was that they would shop for Father's Day in-store.

This report is part of the GlobalData COVID-19 Consumer Insight series, which tracks changes in consumer sentiment, lifestyles, attitudes, and behaviors stemming from the global coronavirus outbreak. The consumer insight offered throughout the report is drawn from GlobalData's Coronavirus (COVID-19) Tracker Consumer Survey, a weekly survey that was carried out in 11 countries starting from March 25 2020. Read More

************** and ******************************* are the top two answers among UK consumers in our survey on the subject of "Sources of inspiration for new products".The survey was conducted online among 5,457 respondents in the UK, in 2025.

Explore the booming Online Survey Tools market, projected for substantial growth driven by data-driven insights and digital transformation. Discover key trends, drivers, and market share.

The global Digital Survey Tools market is experiencing robust growth, projected to reach an estimated $1,500 million by 2025, with a Compound Annual Growth Rate (CAGR) of approximately 12% over the forecast period from 2025 to 2033. This expansion is primarily fueled by the increasing need for data-driven decision-making across diverse industries. Businesses are actively leveraging digital survey platforms to gather customer feedback, conduct market research, and gain actionable insights into consumer behavior and preferences. The shift towards remote work and digital transformation initiatives has further accelerated the adoption of these tools, enabling organizations to efficiently collect and analyze data regardless of geographical limitations. Key applications driving this growth include the Education and Public Sector, Retail, Medical and Media, and BFSI segments, all of which rely heavily on surveys for understanding their stakeholders and improving services. The market is characterized by a dynamic landscape with key trends such as the growing demand for advanced analytics features, mobile-first survey design, and integration capabilities with other business systems. Cloud-based solutions are dominating the market due to their scalability, cost-effectiveness, and accessibility, though on-premises solutions continue to cater to specific data security and compliance needs. However, certain restraints are present, including data privacy concerns and the increasing complexity of survey design to avoid bias and ensure accurate responses. Despite these challenges, the continuous innovation in survey methodologies and the rise of specialized platforms addressing niche market needs are expected to sustain the market's upward trajectory. Leading players like Qualtrics, Momentive (SurveyMonkey), and QuestionPro are at the forefront, continually enhancing their offerings to meet evolving market demands and maintain a competitive edge in this expanding digital survey ecosystem. This report provides an in-depth analysis of the global Digital Survey Tools market, examining its historical performance, current landscape, and future projections. The study period spans from 2019 to 2033, with a base year of 2025, and a forecast period from 2025 to 2033. The historical period covers 2019-2024. The market is estimated to reach USD 150 million by 2025.

This report is part of the GlobalData Case Study report series, which analyzes trends explored on GlobalData's TrendSights map. The consumer insight offered throughout the report is drawn from GlobalData's global consumer survey, a quarterly survey designed to capture consumer sentiment as it evolves throughout the year. Read More

CTM Customer Satisfaction Survey - Issue Resolved

In 2023, the ******** of contact center workers in the United States stated they agreed artificial intelligence (AI) had ******** customer service when it came to customer information tasks during their workday. ** percent agreed that AI had made their work easier.

Advertising is everywhere. But have attitudes towards it shifted in the U.S.? There is only a slight increase from 2023 Q1 to the current value. There is a slight increase between the values for 2023 Q1 and 2024 Q1. Overall, however, there is fluctuation between these data points showing no clear trend. Digital advertising has found its way into most online spaces. While advertisements are unavoidable in some online spaces, there are more and more subscription models that will give customers an ad-free experience for paying extra. Alternatively, many consumers turn to adblockers and other extensions that limit websites’ ability to show and personalize advertisements based on user behavior. The share of U.S. consumers buying products because of celebrities/influencers is but one of many interesting indicators regarding online marketing. For more information on the topic , you may be interested to see the current data on attitudes towards online advertising in the U.S. including more opinions. The survey was conducted online among 4184 to 10054 respondents per quarter in the United States, between 2019 and 2024. Statista Consumer Insights offer you all results of our exclusive Statista surveys, based on more than 2,000,000 interviews.

The NordicsB2B e-commerce companies tailored the digital experience of their customers, according to a survey from 2024. Half of the companies understand their customers journey through interviews, followed by ** percent who stated they use internal knwoledge.

According to a March 2023 survey, ** percent of the respondents in Hong Kong stated that they would quit purchasing a brand due to a lack of personalized customer experience (CX). Across the Asia-Pacific region, CX was least important for Australian respondents, with just over half of them viewing it as crucial for their continued engagement with a brand.

This was one single topic among several from the August 2018 Mixed Topic survey. To view the survey questions, click on the following link:

https://www.edmontoninsightcommunity.ca/c/a/5dYrPKFE8iNAYVEdoSLqse?t=1

Open from August 14 - 21, 2018.

At the time the survey was launched survey invitations were sent to 9,266 Insight Community Members. 2,639 members completed the survey which represents a completion rate of 29%. A total of 2,661 respondents completed the survey: 2,639 Insight Community Members and 12 from the call to action button on our webpage and 10 using the anonymous link(s) on edmonton.ca/surveys which will have no demographic information.

Column definitions can be found as an attachment to this dataset (under the About option, in the Attachment section).

This dataset is from responses to the 2019 Portland Insights Survey, a 56-question comprehensive survey of the Portland community administered by the City Budget Office. It was open for all Portlanders to take online or via canvassers in May 2019. The survey covered topics including budget priorities and satisfaction with City services. This dataset includes 8,027 responses, which is the number of responses to the survey collected from Portland residents over 16 years of age after data cleaning. This data is reported at the ZIP GROUP level. ZIP codes that comprise the ZIP Groups and additional information on the datacleaning process can be found in the final survey report at the following link:https://www.portlandoregon.gov/cbo/article/740406-- Additional Information: Category: Miscellaneous Purpose: The intent of this dataset is for interested parties, including governments, nonprofit organizations, community groups and community members to explore the data from the 2019 Portland Insights Survey in order to gain a deeper understanding of the sentiments of the Portland communities. This data may be used in various projects and efforts. Update Frequency: Never-- Metadata Link: https://www.portlandmaps.com/metadata/index.cfm?&action=DisplayLayer&LayerID=54730

Abstract

The 2024 Socio-Economic Insights Survey (SEIS) in Moldova, conducted by UNHCR in partnership with REACH, provides essential data on the needs of refugees and third-country nationals displaced from Ukraine. Building on the 2023 Multi-Sectoral Needs Assessment (MSNA), this household-level survey collected insights on protection, food security, education, livelihoods, health, and socio-economic inclusion to inform humanitarian planning and decision-making. A total of 622 in-person interviews were conducted across Moldova (excluding the Transnistrian region) between June 3 and July 12, 2024. The survey used purposive and respondent-assisted sampling to capture household and individual-level data on living conditions, access to services, and integration challenges. This anonymized dataset supports stakeholders in addressing the needs of displaced populations and promoting integration and access to essential services in Moldova.

Geographic coverage

Moldova

Analysis unit

Household

Universe

Households of Ukrainian refugees and third-country nationals displaced from Ukraine residing in Moldova

Kind of data

Sample survey data [ssd]

Sampling procedure

The sample was selected using non-probability sampling, combining purposive sampling (to target key refugee and third-country national populations) and respondent-assisted sampling (to reach households within these groups). The sampling frame included Ukrainian refugees and third-country nationals displaced from Ukraine across Moldova, excluding the Transnistrian region.

 Since this is a non-probability sample, findings are indicative of trends among surveyed populations but are not statistically representative of all refugees and displaced persons in Moldova.

Mode of data collection

Face-to-face interview

Research instrument

Key topics covered include protection, gender-based violence, mental health, socio-economic status, health, accommodation, food security, education, social cohesion, and access to humanitarian aid.

Chinese traditional cultural symbols possess great aesthetic and cultural value, and are widely utilized in product design. In this study, we explore the relationship between metaphor design based on traditional cultural symbols, customer experience and cultural identity, and further estimate how these three variables stimulate consumers’ perceived value to generate consumers’ purchase intention. Based on existing traditional cultural literature and Stimulus-organism-response theory (SOR), we proposed a theoretical research model to characterize the relationship among metaphor design based on traditional cultural symbols, customer experience, cultural identity, perceived value and consumers’ purchase intention. A research survey was conducted and 262 questionnaires were collected in total with 241 valid. We used Smart PLS graph version 3.0 for data analysis. Results indicate that the cognition of metaphor design based on traditional cultural symbols and customer experience has a direct and significant impact on the emotional value thereby, eliciting consumers’ purchase intention, metaphor design based on traditional cultural symbols is directly and indirectly (i.e., through customer experience or perceived value) positively associated with consumers’ purchase intention, also customer experience is directly and indirectly (i.e., through perceived value) associated with consumer purchase intention, cultural identity mediates the indirect effect of customer experience and perceived value on purchase intention, the moderating role of cultural identity between customer experience and perceived value is not significant. Our findings help to expand the existing literature on consumer purchase intentions by rationally using traditional cultural symbols in the product metaphor design.