Dataset

This dataset was created by Susham Nandi

Contents

A complete customer base is important, as you cannot (properly) reach your customers when data is missing. With our Data Enrichment solution, missing data can be added to your customer base. This starts with validating the contact information you already have, such as names, addresses, phone numbers and email addresses. Besides, we can also enrich your database with specific wishes, such as real estate, location and / or consumer data.

Benefits: - An accurate customer base - Always reach the right (potential) customers - Reconnect with dormant accounts - Data enrichment as desired

Dataset

This dataset was created by Ayush11111111

Contents

This dataset contains raw, unprocessed data files pertaining to the management tool group focused on 'Customer Experience Management' (CEM) and 'Customer Relationship Management' (CRM), including related concepts like Customer Satisfaction Surveys and Measurement. The data originates from five distinct sources, each reflecting different facets of the tool's prominence and usage over time. Files preserve the original metrics and temporal granularity before any comparative normalization or harmonization. Data Sources & File Details: Google Trends File (Prefix: GT_): Metric: Relative Search Interest (RSI) Index (0-100 scale). Keywords Used: "customer relationship management" + "customer experience management" + "customer satisfaction" Time Period: January 2004 - January 2025 (Native Monthly Resolution). Scope: Global Web Search, broad categorization. Extraction Date: Data extracted January 2025. Notes: Index relative to peak interest within the period for these terms. Reflects public/professional search interest trends. Based on probabilistic sampling. Source URL: Google Trends Query Google Books Ngram Viewer File (Prefix: GB_): Metric: Annual Relative Frequency (% of total n-grams in the corpus). Keywords Used: Customer Relationship Management+Customer Experience Management+Customer Satisfaction Measurement+Customer Satisfaction Time Period: 1950 - 2022 (Annual Resolution). Corpus: English. Parameters: Case Insensitive OFF, Smoothing 0. Extraction Date: Data extracted January 2025. Notes: Reflects term usage frequency in Google's digitized book corpus. Subject to corpus limitations (English bias, coverage). Source URL: Ngram Viewer Query Crossref.org File (Prefix: CR_): Metric: Absolute count of publications per month matching keywords. Keywords Used: ("customer relationship management" OR "customer experience management" OR "customer satisfaction" OR "customer satisfaction measurement" OR CRM) AND ("management" OR "strategy" OR "approach" OR "system" OR "implementation" OR "evaluation") Time Period: 1950 - 2025 (Queried for monthly counts based on publication date metadata). Search Fields: Title, Abstract. Extraction Date: Data extracted January 2025. Notes: Reflects volume of relevant academic publications indexed by Crossref. Deduplicated using DOIs; records without DOIs omitted. Source URL: Crossref Search Query Bain & Co. Survey - Usability File (Prefix: BU_): Metric: Original Percentage (%) of executives reporting tool usage. Tool Names/Years Included: Customer Satisfaction Surveys (1993); Customer Satisfaction (1996); Customer Satisfaction Measurement (1999, 2000); Customer Relationship Management (2002, 2006, 2008, 2010, 2012, 2017); CRM (2004, 2014); Customer Experience Management (2022). Respondent Profile: CEOs, CFOs, COOs, other senior leaders; global, multi-sector. Source: Bain & Company Management Tools & Trends publications (Rigby D., Bilodeau B., Ronan C. et al., various years: 1994, 2001, 2003, 2005, 2007, 2009, 2011, 2013, 2015, 2017, 2023). Data Compilation Period: July 2024 - January 2025. Notes: Data points correspond to specific survey years. Sample sizes: 1993/500; 1996/784; 1999/475; 2000/214; 2002/708; 2004/960; 2006/1221; 2008/1430; 2010/1230; 2012/1208; 2014/1067; 2017/1268; 2022/1068. Bain & Co. Survey - Satisfaction File (Prefix: BS_): Metric: Original Average Satisfaction Score (Scale 0-5). Tool Names/Years Included: Customer Satisfaction Surveys (1993); Customer Satisfaction (1996); Customer Satisfaction Measurement (1999, 2000); Customer Relationship Management (2002, 2006, 2008, 2010, 2012, 2017); CRM (2004, 2014); Customer Experience Management (2022). Respondent Profile: CEOs, CFOs, COOs, other senior leaders; global, multi-sector. Source: Bain & Company Management Tools & Trends publications (Rigby D., Bilodeau B., Ronan C. et al., various years: 1994, 2001, 2003, 2005, 2007, 2009, 2011, 2013, 2015, 2017, 2023). Data Compilation Period: July 2024 - January 2025. Notes: Data points correspond to specific survey years. Sample sizes: 1993/500; 1996/784; 1999/475; 2000/214; 2002/708; 2004/960; 2006/1221; 2008/1430; 2010/1230; 2012/1208; 2014/1067; 2017/1268; 2022/1068. Reflects subjective executive perception of utility. File Naming Convention: Files generally follow the pattern: PREFIX_Tool.csv, where the PREFIX indicates the data source: GT_: Google Trends GB_: Google Books Ngram CR_: Crossref.org (Count Data for this Raw Dataset) BU_: Bain & Company Survey (Usability) BS_: Bain & Company Survey (Satisfaction) The essential identification comes from the PREFIX and the Tool Name segment. This dataset resides within the 'Management Tool Source Data (Raw Extracts)' Dataverse.

Mock customer data used for testing identity resolution. There are 50 records in this dataset. 5 records are duplicate customers. 2 records in the data represent the same customer but a needed feature is missing from each record.

Column Descriptions: 1. customer_id: A unique identifier for each customer in the dataset. 2. first_name: The first name of the customer. 3. last_name: The last name (surname) of the customer. 4. email: The email address associated with the customer. 5. phone_number: The contact phone number of the customer. 6. address: The street address where the customer resides or is associated with. 7. city: The city in which the customer is located. 8. state: The state or region associated with the customer's address. 9. country: The country of the customer's address. 10. postal_code: The postal or ZIP code for the customer's address. 11. company_name: The name of the company the customer is associated with, if applicable.

WiserBrand's Comprehensive Customer Call Dataset: A Decade of Insights

WiserBrand offers an unparalleled dataset comprising over 16 million customer call records, meticulously gathered over the past 10 years and updated daily. This extensive dataset includes:

• User ID and Firm Name: Identify and categorize calls by unique user IDs and company names.
• Call Duration: Analyze engagement levels through call lengths.
• Geographical Information: Detailed data on city, state, and country for regional analysis.
• Call Timing: Track peak interaction times with precise timestamps.
• Call Reason and Group: Categorized reasons for calls, helping to identify common customer issues.
• Device and OS Types: Information on the devices and operating systems used for technical support analysis.

We can build a dataset based on your request, by category, industry, company, date, etc.

Our dataset is designed for businesses aiming to enhance customer service strategies, develop targeted marketing campaigns, and improve product support systems. Gain actionable insights into customer needs and behavior patterns with this comprehensive collection, particularly useful for Consumer Data and Consumer Behavior applications.

The more you purchase, the lower the price will be.

Context: This dataset is about a company that sells different items. Company wants to know how the revenue is growing. Are there any particular items that is bringing more revenue to company.

Columns: order_id: Order ID of the item order_date: Date when item was ordered item_id: Item ID sku: sku of item ordered qty_ordered: Quantities ordered price: Actual price value: Total Value discount_amount: Discount received on items total: Final Amount (Total Amount) category: Item Categories payment_method: Payment Method used bi_st:bi_st cust_id: Customer ID year:Years month: Months ref_num: Refrence number Name Prefix: Prefix First Name: Customer first name Middle Initial: Middle name initial Last Name: Customer last name Gender: Gender age: Age full_name: Customer full name E Mail: Customer email address Customer Since: Date customer joined Phone No. : Customer phone number Place Name: Place name County: County City: City State: State Zip: Zip Region: Region User Name: Customer user name Discount_Percent: Discount percentage

I do not own this data. All credits to the original authors/creators. Used for educational purposes only

About this Dataset

9K fresh numbers of consumers in India.

Category

Lead Generation

Keywords

Lead,Leads,datasets,database,customer

Row Count

8843

Price

$100.00

WiserBrand's Comprehensive Customer Call Transcription Dataset: Tailored Insights

WiserBrand offers a customizable dataset comprising transcribed customer call records, meticulously tailored to your specific requirements. This extensive dataset includes:

• User ID and Firm Name: Identify and categorize calls by unique user IDs and company names.
• Call Duration: Analyze engagement levels through call lengths.
• Geographical Information: Detailed data on city, state, and country for regional analysis.
• Call Timing: Track peak interaction times with precise timestamps.
• Call Reason and Group: Categorised reasons for calls, helping to identify common customer issues.
• Device and OS Types: Information on the devices and operating systems used for technical support analysis. Transcriptions: Full-text transcriptions of each call, enabling sentiment analysis, keyword extraction, and detailed interaction reviews.

WiserBrand's dataset is essential for companies looking to leverage Consumer Data and B2B Marketing Data to drive their strategic initiatives in the English-speaking markets of the USA, UK, and Australia. By accessing this rich dataset, businesses can uncover trends and insights critical for improving customer engagement and satisfaction.

Cases:

1. Training Speech Recognition (Speech-to-Text) and Speech Synthesis (Text-to-Speech) Models

WiserBrand's Comprehensive Customer Call Transcription Dataset is an excellent resource for training and improving speech recognition models (Speech-to-Text, STT) and speech synthesis systems (Text-to-Speech, TTS). Here’s how this dataset can contribute to these tasks:

Enriching STT Models: The dataset comprises a diverse range of real-world customer service calls, featuring various accents, tones, and terminologies. This makes it highly valuable for training speech-to-text models to better recognize different dialects, regional speech patterns, and industry-specific jargon. It could help improve accuracy in transcribing conversations in customer service, sales, or technical support.

Contextualized Speech Recognition: Given the contextual information (e.g., reasons for calls, call categories, etc.), it can help models differentiate between various types of conversations (technical support vs. sales queries), which would improve the model’s ability to transcribe in a more contextually relevant manner.

Improving TTS Systems: The transcriptions, along with their associated metadata (such as call duration, timing, and call reason), can aid in training Text-to-Speech models that mimic natural conversation patterns, including pauses, tone variation, and proper intonation. This is especially beneficial for developing conversational agents that sound more natural and human-like in their responses.

Noise and Speech Quality Handling: Real-world customer service calls often contain background noise, overlapping speech, and interruptions, which are crucial elements for training speech models to handle real-life scenarios more effectively.

1. Training AI Agents for Replacing Customer Service Representatives WiserBrand’s dataset can be incredibly valuable for businesses looking to develop AI-powered customer support agents that can replace or augment human customer service representatives. Here’s how this dataset supports AI agent training:

Customer Interaction Simulation: The transcriptions provide a comprehensive view of real customer interactions, including common queries, complaints, and support requests. By training AI models on this data, businesses can equip their virtual agents with the ability to understand customer concerns, follow up on issues, and provide meaningful solutions, all while mimicking human-like conversational flow.

Sentiment Analysis and Emotional Intelligence: The full-text transcriptions, along with associated call metadata (e.g., reason for the call, call duration, and geographical data), allow for sentiment analysis, enabling AI agents to gauge the emotional tone of customers. This helps the agents respond appropriately, whether it’s providing reassurance during frustrating technical issues or offering solutions in a polite, empathetic manner. Such capabilities are essential for improving customer satisfaction in automated systems.

Customizable Dialogue Systems: The dataset allows for categorizing and identifying recurring call patterns and issues. This means AI agents can be trained to recognize the types of queries that come up frequently, allowing them to automate routine tasks such as order inquiries, account management, or technical troubleshooting without needing human intervention.

Improving Multilingual and Cross-Regional Support: Given that the dataset includes geographical information (e.g., city, state, and country), AI agents can be trained to recognize region-specific slang, phrases, and cultural nuances, which is particularly valuable for multinational companies operating in diverse markets (e.g., the USA, UK, and Australia...

Lists all principal user names (email addresses) that have ever been assigned to an Arlington County staff member.

Demographical Shopping Purchases Data

Analyzing customer purchasing patterns and preferences

By Joseph Nowicki [source]

About this dataset

This dataset contains demographic information about customers who have made purchases in a store, including their name, IP address, region, age, items purchased, and total amount spent. Furthermore, this data can provide insights into customer shopping behaviour for the store in question - from their geographical information to the types of products they purchase. With detailed demographic data like this at hand it is possible to make strategic decisions regarding target customers as well as developing specific marketing campaigns or promotions tailored to meet their needs and interests. By gaining deeper understanding of customer habits through this dataset we unlock more possibilities for businesses seeking higher engagement levels with shoppers

More Datasets

For more datasets, click here.

Featured Notebooks

• 🚨 Your notebook can be here! 🚨!

How to use the dataset

This dataset includes information such as customer's names, IP address, age, items purchased and amount spent. This data can be used to uncover patterns in spending behavior of shoppers from different areas or regions across demographics like age group or gender.

Research Ideas

• Analyze customer shopping trends based on age and region to maximize targetted advertising.
• Analyze the correlation between customer spending habits based on store versus online behavior.
• Use IP addresses to track geographical trends in items purchased from a particular online store to identify new markets for targeted expansion

Acknowledgements

If you use this dataset in your research, please credit the original authors. Data Source

License

See the dataset description for more information.

Columns

File: Demographic_Data_Orig.csv | Column name | Description | |:---------------|:------------------------------------------------------------------------------------------------| | full.name | The full name of the customer. (String) | | ip.address | The IP address of the customer. (String) | | region | The region of residence of the customer. (String) | | in.store | A boolean value indicating whether the customer made the purchase in-store or online. (Boolean) | | age | The age of the customer. (Integer) | | items | The number of items purchased by the customer. (Integer) | | amount | The total amount spent by the customer. (Float) |

Acknowledgements

If you use this dataset in your research, please credit the original authors. If you use this dataset in your research, please credit Joseph Nowicki.

dataset_info: features: - name: flags dtype: string - name: instruction dtype: string - name: categorydtype: string - name: intent dtype: string - name: response dtype: string splits: - name: train num_bytes: 19526505 num_examples: 26872 download_size: 6048908 dataset_size: 19526505configs:- config_name: default data_files: - split: train path: data/train-*license: mittask_categories:- text-generationlanguage:- entags:- financepretty_name:… See the full description on the dataset page: https://huggingface.co/datasets/Victorano/customer-support-training-dataset.

Investigate historical ownership changes and registration details by initiating a reverse Whois lookup for the name Customer data protect.

Investigate historical ownership changes and registration details by initiating a reverse Whois lookup for the name Customer.

Demografy is a privacy by design customer demographics prediction AI platform.

Core features: - Demographic segmentation - Demographic analytics - API integration - Data export

Key advantages: - 100% coverage of lists - Accuracy estimate before purchase - GDPR-compliance as no sensitive data is required. Demografy can work with only first names or masked last names

Use cases: - Actionable analytics about your customers to get demographic insights - Appending missing demographic data to your records for customer segmentation and targeted marketing campaigns - Enhanced personalization knowing you customer better

Unlike traditional solutions, you don’t need to know and disclose your customer or prospect addresses, emails or other sensitive information. You can provide even masked last names keeping personal data in-house. This makes Demografy privacy by design and enables you to get 100% coverage of your audience since all you need to know is names.

Investigate historical ownership changes and registration details by initiating a reverse Whois lookup for the name Customer Experience.

🛍️ Product Sales Dataset (2023–2024)

📌 Overview

This dataset contains 200,000 synthetic sales records simulating real-world product transactions across different U.S. regions. It is designed for data analysis, business intelligence, and machine learning projects, especially in the areas of sales forecasting, customer segmentation, profitability analysis, and regional trend evaluation.

The dataset provides detailed transactional data including customer names, product categories, pricing, and revenue details, making it highly versatile for both beginners and advanced analysts.

📂 Dataset Structure

• Rows: 200,000
• Columns: 14

Features

1. Order_ID – Unique identifier for each order
2. Order_Date – Date of transaction
3. Customer_Name – Name of the customer
4. City – City of the customer
5. State – State of the customer
6. Region – Region (East, West, South, Centre)
7. Country – Country (United States)
8. Category – Broad product category (e.g., Accessories, Clothing & Apparel)
9. Sub_Category – Subdivision of category (e.g., Sportswear, Bags)
10. Product_Name – Product description
11. Quantity – Units purchased
12. Unit_Price – Price per unit (USD)
13. Revenue – Total sales amount (Quantity × Unit Price)
14. Profit – Net profit earned from the transaction

🎯 Potential Use Cases

• Sales Analysis: Track revenue, profit, and performance by product, category, or region.
• Customer Analytics: Identify top customers, purchasing frequency, and loyalty patterns.
• Profitability Insights: Compare profit margins across categories and sub-categories.
• Time-Series Analysis: Study seasonal demand and forecast future sales.
• Visualization Projects: Build dashboards in Power BI, Tableau, or Excel.
• Machine Learning: Train models for demand prediction, price optimization, or segmentation.

📊 Example Insights

• Which region generates the highest revenue?
• What are the top 10 most profitable products?
• Are some product categories more popular in certain regions?
• Which customers contribute the most to total revenue?

🏷️ Tags

business · sales · profitability · forecasting · customer analysis · retail

📜 License

This dataset is synthetic and created for educational and analytical purposes. You are free to use, modify, and share it under the CC BY 4.0 License.

🙌 Acknowledgments

This dataset was generated to provide a realistic foundation for learning and practicing Data Analytics, Power BI, Tableau, Python, and Excel projects.

Pesticide classes make it possible to establish regulatory requirements in terms of health risk and for the environment that these products present. In Quebec, pesticides are grouped into 5 classes. Class 5 includes pesticides that pose the least risk to health and the environment. This includes household pesticides that exclusively contain one or more biopesticides, regardless of the format or type of formulation (concentrated or ready to use) as well as most household pesticides ready for use and marketed in volumes or weights equal to or less than 1 liter or 1 kilogram. The holder of a permit to sell pesticides must place the class 1 to 3 and 4 products that he offers for sale in such a way that customers cannot use themselves (Pesticide Management Code, section 27). Each business can set up its pesticide display in the most appropriate manner, taking into account its situation and as long as it complies with the Code. Class 5 pesticides are therefore freely accessible to the customer. These lists, made available for the purposes of applying this requirement, are administrative in nature and have no official value. They indicate the product's registration number under the Pest Control Products Act, its trade name, the active ingredient (s) it contains, and the class to which it belongs under the Regulations Respecting Permits and Certificates for the Sale and Use of Pesticides. For more information, please see the Sale of Pesticides page at:

With Versium REACH's Contact Append or Contact Append Plus you can add consumer contact data, including multiple phone numbers or mobile-only to your list of customers or prospects. With Versium REACH you are connected to our proprietary database of over 300+ million consumers, 1 Billion emails, and over 150 million households in the United States. Through either our API or platform you can have contact data appended to your records with any of the following supplied values; Email Address Phone Postal Address, City, State, ZIP First Name, Last Name, City, State First Name, Last Name, ZIP

This dataset contains raw, unprocessed data files pertaining to the management tool 'Customer Segmentation', including the closely related concept of Market Segmentation. The data originates from five distinct sources, each reflecting different facets of the tool's prominence and usage over time. Files preserve the original metrics and temporal granularity before any comparative normalization or harmonization. Data Sources & File Details: Google Trends File (Prefix: GT_): Metric: Relative Search Interest (RSI) Index (0-100 scale). Keywords Used: "customer segmentation" + "market segmentation" + "customer segmentation marketing" Time Period: January 2004 - January 2025 (Native Monthly Resolution). Scope: Global Web Search, broad categorization. Extraction Date: Data extracted January 2025. Notes: Index relative to peak interest within the period for these terms. Reflects public/professional search interest trends. Based on probabilistic sampling. Source URL: Google Trends Query Google Books Ngram Viewer File (Prefix: GB_): Metric: Annual Relative Frequency (% of total n-grams in the corpus). Keywords Used: Customer Segmentation + Market Segmentation Time Period: 1950 - 2022 (Annual Resolution). Corpus: English. Parameters: Case Insensitive OFF, Smoothing 0. Extraction Date: Data extracted January 2025. Notes: Reflects term usage frequency in Google's digitized book corpus. Subject to corpus limitations (English bias, coverage). Source URL: Ngram Viewer Query Crossref.org File (Prefix: CR_): Metric: Absolute count of publications per month matching keywords. Keywords Used: ("customer segmentation" OR "market segmentation") AND ("marketing" OR "strategy" OR "management" OR "targeting" OR "analysis" OR "approach" OR "practice") Time Period: 1950 - 2025 (Queried for monthly counts based on publication date metadata). Search Fields: Title, Abstract. Extraction Date: Data extracted January 2025. Notes: Reflects volume of relevant academic publications indexed by Crossref. Deduplicated using DOIs; records without DOIs omitted. Source URL: Crossref Search Query Bain & Co. Survey - Usability File (Prefix: BU_): Metric: Original Percentage (%) of executives reporting tool usage. Tool Names/Years Included: Customer Segmentation (1999, 2000, 2002, 2004, 2006, 2008, 2010, 2012, 2014, 2017). Respondent Profile: CEOs, CFOs, COOs, other senior leaders; global, multi-sector. Source: Bain & Company Management Tools & Trends publications (Rigby D., Bilodeau B., et al., various years: 2001, 2003, 2005, 2007, 2009, 2011, 2013, 2015, 2017). Note: Tool not included in the 2022 survey data. Data Compilation Period: July 2024 - January 2025. Notes: Data points correspond to specific survey years. Sample sizes: 1999/475; 2000/214; 2002/708; 2004/960; 2006/1221; 2008/1430; 2010/1230; 2012/1208; 2014/1067; 2017/1268. Bain & Co. Survey - Satisfaction File (Prefix: BS_): Metric: Original Average Satisfaction Score (Scale 0-5). Tool Names/Years Included: Customer Segmentation (1999, 2000, 2002, 2004, 2006, 2008, 2010, 2012, 2014, 2017). Respondent Profile: CEOs, CFOs, COOs, other senior leaders; global, multi-sector. Source: Bain & Company Management Tools & Trends publications (Rigby D., Bilodeau B., et al., various years: 2001, 2003, 2005, 2007, 2009, 2011, 2013, 2015, 2017). Note: Tool not included in the 2022 survey data. Data Compilation Period: July 2024 - January 2025. Notes: Data points correspond to specific survey years. Sample sizes: 1999/475; 2000/214; 2002/708; 2004/960; 2006/1221; 2008/1430; 2010/1230; 2012/1208; 2014/1067; 2017/1268. Reflects subjective executive perception of utility. File Naming Convention: Files generally follow the pattern: PREFIX_Tool.csv, where the PREFIX indicates the data source: GT_: Google Trends GB_: Google Books Ngram CR_: Crossref.org (Count Data for this Raw Dataset) BU_: Bain & Company Survey (Usability) BS_: Bain & Company Survey (Satisfaction) The essential identification comes from the PREFIX and the Tool Name segment. This dataset resides within the 'Management Tool Source Data (Raw Extracts)' Dataverse.