100+ datasets found
  1. Customer satisfaction 10K+ records

    • kaggle.com
    Updated Oct 17, 2023
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    Data Diggers (2023). Customer satisfaction 10K+ records [Dataset]. https://www.kaggle.com/datasets/ahmedaliraja/customer-satisfaction-10k
    Explore at:
    CroissantCroissant is a format for machine-learning datasets. Learn more about this at mlcommons.org/croissant.
    Dataset updated
    Oct 17, 2023
    Dataset provided by
    Kagglehttp://kaggle.com/
    Authors
    Data Diggers
    Description

    Customer Satisfaction Survey at Kashmir Cafe

    Dataset Description:

    The "Customer Satisfaction Survey at Kashmir cafe" dataset is a valuable collection of responses obtained from a customer satisfaction survey conducted at Cafe, a restaurant or food delivery service. The dataset serves as a comprehensive source of feedback, insights, and opinions gathered from customers regarding their experience with Garden's services.

    Dataset Columns:

    Customer ID: A unique identifier for each customer, allowing for tracking and analysis of individual feedback.

    Overall Delivery Experience (Rating): This column represents customer ratings on a scale from 1 to 5. Respondents indicate their level of satisfaction with their overall delivery experience at Garden. The rating scale ranges from 1 (extremely dissatisfied) to 5 (extremely satisfied).

    Food Quality (Rating): This column reflects customer ratings on a scale from 1 to 5, assessing the quality of the food provided by Garden. Respondents provide their satisfaction ratings, with 1 indicating extreme dissatisfaction and 5 indicating extreme satisfaction.

    **Speed of Delivery (Rating): **Similar to the previous columns, this field captures customer ratings on a scale from 1 to 5. It measures the satisfaction level related to the speed of delivery, with 1 representing extreme dissatisfaction and 5 representing extreme satisfaction.

    **Order Accuracy (Yes/No): **This column indicates whether the customer's order was accurate or not. Customers respond with "yes" or "no" to this question, allowing for an assessment of order accuracy.

    Usage and Insights:

    This dataset offers valuable insights into the satisfaction levels of Garden's customers in various aspects of their service. Analysts and data scientists can explore the dataset to understand trends, identify areas for improvement, and make data-driven decisions to enhance the customer experience. Potential use cases include:

    Analyzing customer satisfaction trends over time. Identifying factors that influence overall satisfaction. Evaluating the relationship between food quality, delivery speed, and overall satisfaction. Assessing the impact of order accuracy on customer ratings. Predictive modeling for improving satisfaction and customer retention. License:

    This dataset is provided under the Creative Commons CC0 1.0 Universal (CC0 1.0) Public Domain Dedication. It is free to use for any purpose, including commercial and non-commercial projects, with no attribution required.

    Acknowledgments:

    We would like to express our gratitude to all the customers who participated in the survey and shared their valuable feedback. This dataset is made available to the public for research, analysis, and exploration.

    Enjoy using the "Customer Satisfaction Survey at Kashmir cafe" dataset, and feel free to contribute to its use and understanding.

    Note: This dataset is intended for research and analysis purposes, and data privacy and ethical considerations should be observed when working with customer feedback data.

  2. d

    311 Customer Satisfaction Survey

    • catalog.data.gov
    • data.cityofnewyork.us
    Updated Jul 5, 2025
    + more versions
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    data.cityofnewyork.us (2025). 311 Customer Satisfaction Survey [Dataset]. https://catalog.data.gov/dataset/311-customer-satisfaction-survey
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    Dataset updated
    Jul 5, 2025
    Dataset provided by
    data.cityofnewyork.us
    Description

    NYC311 Customer Satisfaction (CSAT) surveys provide 311 customers with an opportunity to provide feedback on the performance of 311 call takers in providing timely and knowledgeable customer service. CSAT survey offers are sent following a call to 311 during campaigns which take place sporadically throughout the year. Offers are sent via email and text message in all designated citywide languages. This dataset is updated when a survey campaign has concluded. Each row of data represents an individual survey response. Any potentially personally identifiable information has been removed. See the 311 Resolution Satisfaction Survey dataset for customer feedback on the resolution of their service request by the relevant agency.

  3. T

    HR Customer Satisfaction Survey

    • open.piercecountywa.gov
    • internal.open.piercecountywa.gov
    csv, xlsx, xml
    Updated Oct 15, 2024
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    Communications (2024). HR Customer Satisfaction Survey [Dataset]. https://open.piercecountywa.gov/dataset/HR-Customer-Satisfaction-Survey/t2nk-7nys
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    xlsx, xml, csvAvailable download formats
    Dataset updated
    Oct 15, 2024
    Dataset authored and provided by
    Communications
    Description

    This dataset shows the HR Customer Satisfaction Survey results.

  4. Customer satisfaction index in the United Kingdom (UK) 2009-2024

    • statista.com
    Updated Jun 24, 2025
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    Statista (2025). Customer satisfaction index in the United Kingdom (UK) 2009-2024 [Dataset]. https://www.statista.com/statistics/291427/customer-satisfaction-index-united-kingdom-uk/
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    Dataset updated
    Jun 24, 2025
    Dataset authored and provided by
    Statistahttp://statista.com/
    Area covered
    United Kingdom
    Description

    This statistic shows customer satisfaction levels across the United Kingdom (UK) from January 2009 to July 2024, as an index level. In July 2024, satisfaction levels were measured at just under ** out of 100. Satisfaction among customers in the UK has dropped over the last several measured periods, and was at its peak in 2022.

  5. TSA.gov Customer Satisfaction Survey

    • catalog.data.gov
    • s.cnmilf.com
    Updated May 30, 2023
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    TSA.GOV Public Website (2023). TSA.gov Customer Satisfaction Survey [Dataset]. https://catalog.data.gov/dataset/tsa-gov-customer-satisfaction-survey
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    Dataset updated
    May 30, 2023
    Dataset provided by
    Transportation Security Administrationhttp://tsa.gov/
    Description

    Contains the web survey results data from TSA.gov visitors.

  6. e

    Customer Satisfaction - All

    • data.europa.eu
    csv, html, json, xml
    Updated Dec 15, 2017
    + more versions
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    Colchester Borough Council (2017). Customer Satisfaction - All [Dataset]. https://data.europa.eu/data/datasets/customer-satisfaction-all
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    csv, html, json, xmlAvailable download formats
    Dataset updated
    Dec 15, 2017
    Dataset authored and provided by
    Colchester Borough Council
    License

    Open Government Licence 3.0http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/
    License information was derived automatically

    Description

    Our Contact & Support centre regularly surveys customers to measure satisfaction with the telephone service received.
    Each survey period runs for 1 month and aims to record the views of as many customers as possible.

    Question 5 – “Do you feel you were treated fairly today?” was introduced in December 2017.

  7. O

    Customer Satisfaction Survey 2015

    • data.qld.gov.au
    • researchdata.edu.au
    • +1more
    pdf, xlsx
    Updated Jun 12, 2025
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    Local Government, Water and Volunteers (2025). Customer Satisfaction Survey 2015 [Dataset]. https://www.data.qld.gov.au/dataset/customer-satisfaction-survey-2015
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    pdf(122 KiB), xlsx(19 KiB)Available download formats
    Dataset updated
    Jun 12, 2025
    Dataset authored and provided by
    Local Government, Water and Volunteers
    License

    Attribution 3.0 (CC BY 3.0)https://creativecommons.org/licenses/by/3.0/
    License information was derived automatically

    Description

    Key results from the annual Mayor and Chief Executive Officer Survey

  8. GSA Customer Satisfaction Survey

    • catalog.data.gov
    Updated Feb 4, 2024
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    GSA (2024). GSA Customer Satisfaction Survey [Dataset]. https://catalog.data.gov/dataset/gsa-customer-satisfaction-survey
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    Dataset updated
    Feb 4, 2024
    Dataset provided by
    General Services Administrationhttp://www.gsa.gov/
    Description

    Customer satisfaction survey for GSA Services.

  9. ACSI - U.S. customer satisfaction with online platforms 2023-2024

    • statista.com
    Updated Mar 18, 2025
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    Statista (2025). ACSI - U.S. customer satisfaction with online platforms 2023-2024 [Dataset]. https://www.statista.com/statistics/236726/us-customer-satisfaction-index-of-social-media-sites/
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    Dataset updated
    Mar 18, 2025
    Dataset authored and provided by
    Statistahttp://statista.com/
    Time period covered
    Jul 2023 - Jun 2024
    Area covered
    United States
    Description

    As of 2024, the online network with the highest score according to the American Customer Satisfaction Index (ACSI) was TikTok, with 77 out of 100 points, this is a year on year change of one percent. Overall, YouTube earned a rating of 77 percent, down from 78 percent in 2023. Instagram saw the highest increase in customer satisfaction, with 76 points in 2024, up from 73 in the previous year.

  10. d

    CTM Customer Satisfaction Survey Questions

    • catalog.data.gov
    • data.austintexas.gov
    • +1more
    Updated Jul 25, 2025
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    data.austintexas.gov (2025). CTM Customer Satisfaction Survey Questions [Dataset]. https://catalog.data.gov/dataset/ctm-customer-satisfaction-survey-questions
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    Dataset updated
    Jul 25, 2025
    Dataset provided by
    data.austintexas.gov
    Description

    The Communications and Technology Management (CTM) Department asks customers to fill out a survey rating our customer service to gain valuable insights into their experiences and satisfaction levels. This feedback helps us identify areas where we excel and highlights opportunities for improvement, ensuring we consistently meet and exceed our customers' expectations. By understanding their perspectives, we can make informed decisions that enhance our services and foster stronger relationships. Ultimately, these surveys empower us to create a better experience for everyone, demonstrating our commitment to continuous growth and customer care. These questions have remained consistent year over year since 2015 through 2024.

  11. Planning NI Customer Satisfaction Survey - Dataset - data.gov.uk

    • ckan.publishing.service.gov.uk
    Updated Mar 27, 2012
    + more versions
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    ckan.publishing.service.gov.uk (2012). Planning NI Customer Satisfaction Survey - Dataset - data.gov.uk [Dataset]. https://ckan.publishing.service.gov.uk/dataset/planning_ni_customer_satisfaction_survey
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    Dataset updated
    Mar 27, 2012
    Dataset provided by
    CKANhttps://ckan.org/
    License

    Open Government Licence 3.0http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/
    License information was derived automatically

    Area covered
    Northern Ireland
    Description

    Headline and full results of the Planning NI Customer Satisfaction Survey. Source agency: Environment (Northern Ireland) Designation: Official Statistics not designated as National Statistics Language: English Alternative title: Planning NI Customer Satisfaction Survey Headline Results

  12. d

    CTM Customer Satisfaction Survey Results (2020 - 2024)

    • catalog.data.gov
    • data.austintexas.gov
    • +1more
    Updated Jul 25, 2025
    + more versions
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    data.austintexas.gov (2025). CTM Customer Satisfaction Survey Results (2020 - 2024) [Dataset]. https://catalog.data.gov/dataset/ctm-customer-satisfaction-survey-results-2020-2024
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    Dataset updated
    Jul 25, 2025
    Dataset provided by
    data.austintexas.gov
    Description

    The CTM (Communications & Technology Management) Customer Satisfaction Survey is completed by City Employees once yearly and used by CTM to tracker deliverables and performance measures. For more information on CTM, please visit https://www.austintexas.gov/department/information-technology This dataset holds responses from surveys completed 2020 - Present with comments removed. NOTE: No survey was conducted in the year 2023.

  13. Live chat: customer satisfaction rate worldwide by industry 2019

    • statista.com
    Updated Jul 10, 2025
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    Statista (2025). Live chat: customer satisfaction rate worldwide by industry 2019 [Dataset]. https://www.statista.com/statistics/818687/customer-satisfaction-rate-with-live-chat-worldwide-by-industry/
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    Dataset updated
    Jul 10, 2025
    Dataset authored and provided by
    Statistahttp://statista.com/
    Time period covered
    2019
    Area covered
    Worldwide
    Description

    This statistic shows the global customer satisfaction rate with live chat usage in 2019, by industry. In that year, the customer satisfaction rate with live chat usage in the real estate industry stood at ***** percent.

  14. American customer satisfaction index for Delta Air Lines U.S. 1995-2024

    • statista.com
    Updated Jul 1, 2025
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    Statista (2025). American customer satisfaction index for Delta Air Lines U.S. 1995-2024 [Dataset]. https://www.statista.com/statistics/422069/american-customer-satisfaction-index-for-delta-airlines-us/
    Explore at:
    Dataset updated
    Jul 1, 2025
    Dataset authored and provided by
    Statistahttp://statista.com/
    Area covered
    United States
    Description

    According to the survey conducted between April 2023 and April 2024, Delta Air Lines received an American customer satisfaction index score of **, a point more than the previous year. Over the given period, the airline company received the highest score of ** points in 2021.

  15. d

    CTM Customer Satisfaction Survey Responses to Question 1 (2015 - 2023)

    • catalog.data.gov
    • datahub.austintexas.gov
    • +1more
    Updated Oct 25, 2025
    + more versions
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    data.austintexas.gov (2025). CTM Customer Satisfaction Survey Responses to Question 1 (2015 - 2023) [Dataset]. https://catalog.data.gov/dataset/ctm-customer-satisfaction-survey
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    Dataset updated
    Oct 25, 2025
    Dataset provided by
    data.austintexas.gov
    Description

    CTM Customer Satisfaction Survey Responses to Question 1 (2015 - 2023). Note. No Survey was conducted in 2023. Here's the link: https://datahub.austintexas.gov/City-Government/CTM-Customer-Satisfaction-Survey-Responses-to-Ques/cnxp-8di3/data_preview City of Austin Open Data Terms of Use https://data.austintexas.gov/stories/s/ranj-cccq

  16. e

    Civil Service Customer Satisfaction Survey 2017

    • data.europa.eu
    • cloud.csiss.gmu.edu
    • +1more
    csv, pdf
    + more versions
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    Department of Public Expenditure, NDP Delivery and Reform, Civil Service Customer Satisfaction Survey 2017 [Dataset]. https://data.europa.eu/data/datasets/bb3b3d32-bc99-4765-8a9d-a3091936b7e9
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    pdf, csvAvailable download formats
    Dataset authored and provided by
    Department of Public Expenditure, NDP Delivery and Reform
    Description

    The results of a survey of Civil Service general public customers were published on 5 April 2017. The survey was undertaken by Ipsos MRBI on behalf of the Department of Public Expenditure Reform following an open tender process. The purpose of the survey was to ascertain satisfaction levels with services received, as well as more general perceptions of, and attitudes to, the Civil Service.

    Surveys of general public customers are carried out every two years which meets a commitment in the Government’s Public Service Reform Plan 2014-2016 to “commission, deliver and disseminate the results of a Civil Service customer satisfaction survey”. There is also a commitment in the Civil Service Renewal Plan to “run regular surveys of Civil Service customers to more fully understand user experiences, expectations and requirements”. The results of the last survey were published on 6 May, 2015.

  17. DVA Annual Customer Satisfaction Survey Headline Results - Dataset -...

    • ckan.publishing.service.gov.uk
    Updated May 2, 2014
    + more versions
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    ckan.publishing.service.gov.uk (2014). DVA Annual Customer Satisfaction Survey Headline Results - Dataset - data.gov.uk [Dataset]. https://ckan.publishing.service.gov.uk/dataset/dva_annual_customer_satisfaction_survey_headline_results
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    Dataset updated
    May 2, 2014
    Dataset provided by
    CKANhttps://ckan.org/
    License

    Open Government Licence 3.0http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/
    License information was derived automatically

    Description

    This summary release provides the headline results fom the Driver and Vehicle Agency Annual Customer Satisfaction Survey. Source agency: Environment (Northern Ireland) Designation: Official Statistics not designated as National Statistics Language: English Alternative title: DVA Annual Customer Satisfaction Survey

  18. l

    Passenger Transport Customer Satisfaction

    • data.leicester.gov.uk
    csv, excel, json
    Updated Oct 1, 2025
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    (2025). Passenger Transport Customer Satisfaction [Dataset]. https://data.leicester.gov.uk/explore/dataset/bus-satisfaction-data/
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    json, excel, csvAvailable download formats
    Dataset updated
    Oct 1, 2025
    License

    Open Government Licence 3.0http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/
    License information was derived automatically

    Description

    Dataset containing results of the Bus User Satisfaction Survey that is carried out annually. The data shows how Leicester compares with other authorities in the overall satisfaction of bus users.Please note due to coronavirus restrictions, the survey was not carried out in 2020 or 2021.This dataset is also part of a dashboard that has been created showing a range of transport related data. The dashboard can be viewed here.

  19. American Customer Satisfaction Index: FSRs in the U.S. 2025, by brand

    • statista.com
    • abripper.com
    Updated Jun 30, 2025
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    Statista (2025). American Customer Satisfaction Index: FSRs in the U.S. 2025, by brand [Dataset]. https://www.statista.com/statistics/804828/us-fsr-customer-satisfaction-index/
    Explore at:
    Dataset updated
    Jun 30, 2025
    Dataset authored and provided by
    Statistahttp://statista.com/
    Time period covered
    2025
    Area covered
    United States
    Description

    This statistic shows the 2025 American Customer Satisfaction Index (ACSI) scores for leading full service restaurants in the United States. In 2025, the ACSI score for Texas Roadhouse was **, the highest ACSI score of the leading full service restaurants in that year.

  20. NISRA Customer Satisfaction Survey 2022

    • gov.uk
    • s3.amazonaws.com
    Updated Apr 28, 2022
    + more versions
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    Northern Ireland Statistics and Research Agency (2022). NISRA Customer Satisfaction Survey 2022 [Dataset]. https://www.gov.uk/government/statistics/nisra-customer-satisfaction-survey-2022
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    Dataset updated
    Apr 28, 2022
    Dataset provided by
    GOV.UKhttp://gov.uk/
    Authors
    Northern Ireland Statistics and Research Agency
    Description

    This statistic bulletin reports on the level of customer satisfaction with the services that the Northern Ireland Statistics and Research Agency (NISRA) provides.

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Link copied
Close
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Data Diggers (2023). Customer satisfaction 10K+ records [Dataset]. https://www.kaggle.com/datasets/ahmedaliraja/customer-satisfaction-10k
Organization logo

Customer satisfaction 10K+ records

Unveiling the Palate's Verdict - A Customer Satisfaction Survey at Cafe

Explore at:
CroissantCroissant is a format for machine-learning datasets. Learn more about this at mlcommons.org/croissant.
Dataset updated
Oct 17, 2023
Dataset provided by
Kagglehttp://kaggle.com/
Authors
Data Diggers
Description

Customer Satisfaction Survey at Kashmir Cafe

Dataset Description:

The "Customer Satisfaction Survey at Kashmir cafe" dataset is a valuable collection of responses obtained from a customer satisfaction survey conducted at Cafe, a restaurant or food delivery service. The dataset serves as a comprehensive source of feedback, insights, and opinions gathered from customers regarding their experience with Garden's services.

Dataset Columns:

Customer ID: A unique identifier for each customer, allowing for tracking and analysis of individual feedback.

Overall Delivery Experience (Rating): This column represents customer ratings on a scale from 1 to 5. Respondents indicate their level of satisfaction with their overall delivery experience at Garden. The rating scale ranges from 1 (extremely dissatisfied) to 5 (extremely satisfied).

Food Quality (Rating): This column reflects customer ratings on a scale from 1 to 5, assessing the quality of the food provided by Garden. Respondents provide their satisfaction ratings, with 1 indicating extreme dissatisfaction and 5 indicating extreme satisfaction.

**Speed of Delivery (Rating): **Similar to the previous columns, this field captures customer ratings on a scale from 1 to 5. It measures the satisfaction level related to the speed of delivery, with 1 representing extreme dissatisfaction and 5 representing extreme satisfaction.

**Order Accuracy (Yes/No): **This column indicates whether the customer's order was accurate or not. Customers respond with "yes" or "no" to this question, allowing for an assessment of order accuracy.

Usage and Insights:

This dataset offers valuable insights into the satisfaction levels of Garden's customers in various aspects of their service. Analysts and data scientists can explore the dataset to understand trends, identify areas for improvement, and make data-driven decisions to enhance the customer experience. Potential use cases include:

Analyzing customer satisfaction trends over time. Identifying factors that influence overall satisfaction. Evaluating the relationship between food quality, delivery speed, and overall satisfaction. Assessing the impact of order accuracy on customer ratings. Predictive modeling for improving satisfaction and customer retention. License:

This dataset is provided under the Creative Commons CC0 1.0 Universal (CC0 1.0) Public Domain Dedication. It is free to use for any purpose, including commercial and non-commercial projects, with no attribution required.

Acknowledgments:

We would like to express our gratitude to all the customers who participated in the survey and shared their valuable feedback. This dataset is made available to the public for research, analysis, and exploration.

Enjoy using the "Customer Satisfaction Survey at Kashmir cafe" dataset, and feel free to contribute to its use and understanding.

Note: This dataset is intended for research and analysis purposes, and data privacy and ethical considerations should be observed when working with customer feedback data.

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