100+ datasets found
  1. Customer satisfaction at Dunkin' drive thrus in the U.S. by service type...

    • statista.com
    Updated Jan 19, 2022
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    Customer satisfaction at Dunkin' drive thrus in the U.S. by service type 2020 [Dataset]. https://www.statista.com/statistics/650689/service-attributes-in-dunkin-donuts-drive-thrus-us/
    Explore at:
    Dataset updated
    Jan 19, 2022
    Dataset authored and provided by
    Statistahttp://statista.com/
    Time period covered
    2020
    Area covered
    United States
    Description

    A quick service restaurant drive thru is where a customer can place their order, pay and be served all while remaining in their vehicle. This typically takes place through speakers and windows, allowing for speedier customer service. In 2020, 89 percent of respondents in the U.S. were highly or somewhat satisfied with the speed of service and the friendliness of staff at Wendy's drive thru service. Meanwhile, the services that respondents were least satisfied with were menu item availability and order accuracy, with 87 percent being highly or somewhat satisfied.

  2. Customer service expectations in Poland 2019-2020

    • statista.com
    Updated Sep 1, 2022
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    Statista (2022). Customer service expectations in Poland 2019-2020 [Dataset]. https://www.statista.com/statistics/1261584/poland-customer-service-expectations/
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    Dataset updated
    Sep 1, 2022
    Dataset authored and provided by
    Statistahttp://statista.com/
    Area covered
    Poland
    Description

    From 2019 to 2020, customer service expectations have increased in Poland, according to nearly 60 percent of respondents.

  3. American customer satisfaction index for full-service MVNOs in the U.S....

    • statista.com
    • flwrdeptvarieties.store
    Updated Dec 10, 2024
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    Statista (2024). American customer satisfaction index for full-service MVNOs in the U.S. 2020-2024 [Dataset]. https://www.statista.com/statistics/1014042/american-customer-satisfaction-index-for-full-service-mvnos/
    Explore at:
    Dataset updated
    Dec 10, 2024
    Dataset authored and provided by
    Statistahttp://statista.com/
    Area covered
    United States
    Description

    Spectrum Mobile (Charter Communications) and Xfinity Mobile (Comcast) had the highest score in a recent customer satisfaction survey of full service mobile virtual network operators (MVNOs) in the United States. Cricket Wireless (AT&T) was the third highest rated MVNO.

  4. Customer service operations data: November 2020

    • s3.amazonaws.com
    Updated Nov 26, 2020
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    UK Visas and Immigration (2020). Customer service operations data: November 2020 [Dataset]. https://s3.amazonaws.com/thegovernmentsays-files/content/167/1677730.html
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    Dataset updated
    Nov 26, 2020
    Dataset provided by
    GOV.UKhttp://gov.uk/
    Authors
    UK Visas and Immigration
    Description

    This document contains details on:

    • intake and performance against service standard in relation to replies to MP written correspondence (letters and emails) for UKVI, Immigration Enforcement, Border Force and Her Majesty’s Passport Office
    • outstanding out of service standard MP written intake (letters & emails) for UKVI, Immigration Enforcement, Border Force and Her Majesty’s Passport Office
    • performance against service standard in relation to replies to customer complaints for UKVI, Immigration Enforcement and Border Force
    • UKVI applicant satisfaction survey results
  5. Availability of class action suit on consumer service contract India 2020

    • statista.com
    Updated Jul 15, 2020
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    Statista (2020). Availability of class action suit on consumer service contract India 2020 [Dataset]. https://www.statista.com/statistics/1136772/india-availability-of-class-action-suit-on-consumer-service-contract/
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    Dataset updated
    Jul 15, 2020
    Dataset authored and provided by
    Statistahttp://statista.com/
    Area covered
    India
    Description

    As per the results of a July 2020 survey conducted to understand if a class action suit mechanism should be made available in case of default on a service contract in India, a majority of respondents agreed with it. The results of the same survey revealed that a majority of the consumers suffered with defective product/service purchase.

  6. Community Services Statistics - February 2021

    • gov.uk
    Updated May 27, 2021
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    Community Services Statistics - February 2021 [Dataset]. https://www.gov.uk/government/statistics/community-services-statistics-february-2021
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    Dataset updated
    May 27, 2021
    Dataset provided by
    GOV.UKhttp://gov.uk/
    Authors
    NHS Digital
    Description

    This is a monthly report on publicly funded community services for children, young people and adults using data from the Community Services Data Set (CSDS) reported in England for November 2020. The CSDS is a patient-level dataset and has been developed to help achieve better outcomes for children, young people and adults. It provides data that will be used to commission services in a way that improves health, reduces inequalities, and supports service improvement and clinical quality. These services can include NHS Trusts, health centres, schools, mental health trusts, and local authorities. The data collected in CSDS includes personal and demographic information, diagnoses including long-term conditions and disabilities and care events plus screening activities. These statistics are classified as experimental and should be used with caution. Experimental statistics are new official statistics undergoing evaluation. They are published in order to involve users and stakeholders in their development and as a means to build in quality at an early stage. More information about experimental statistics can be found on the UK Statistics Authority website. We hope this information is helpful and would be grateful if you could spare a couple of minutes to complete a short customer satisfaction survey. Please use the survey in the related links to provide us with any feedback or suggestions for improving the report.

  7. Most difficult changes in consumer behavior for North American restaurants...

    • statista.com
    Updated Jun 14, 2021
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    Statista (2021). Most difficult changes in consumer behavior for North American restaurants 2020 [Dataset]. https://www.statista.com/statistics/1242208/most-challenging-changes-in-consumer-behavior-restaurants-north-america/
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    Dataset updated
    Jun 14, 2021
    Dataset authored and provided by
    Statistahttp://statista.com/
    Time period covered
    Aug 17, 2020 - Aug 31, 2020
    Area covered
    United States
    Description

    Across the United States and Canada, decision makers in the food service industry were asked about the new changes in consumer behavior that they found to be most challenging as of August 2020. A majority of respondents, 56 percent, stated that consumer concerns for personal health and safety were the most challenging. This finding coincides with developments relating to the coronavirus (COVID-19) pandemic at that time.

  8. a

    Call Centre Statistics

    • odp-cctegis.opendata.arcgis.com
    • hub.arcgis.com
    Updated Mar 6, 2025
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    City of Cape Town (2025). Call Centre Statistics [Dataset]. https://odp-cctegis.opendata.arcgis.com/content/db1d9b46c4954d078af6ab1402ec253f
    Explore at:
    Dataset updated
    Mar 6, 2025
    Dataset authored and provided by
    City of Cape Town
    License

    https://www.capetown.gov.za/General/Terms-of-use-open-datahttps://www.capetown.gov.za/General/Terms-of-use-open-data

    Description

    latest Data: April - June 2020 .Monthly summary of service requests received, Origin of service request, closed with aging analysis and service notification type of problem. Historic Data: Jan - March 2022; 2021; 2020; 2019; 2018; 2017; 2016.read more

  9. A

    Austria CPI: HW: Water & Housing Services: Water Consumption

    • ceicdata.com
    Updated Jul 16, 2021
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    CEICdata.com (2021). Austria CPI: HW: Water & Housing Services: Water Consumption [Dataset]. https://www.ceicdata.com/en/austria/consumer-price-index-2020100/cpi-hw-water--housing-services-water-consumption
    Explore at:
    Dataset updated
    Jul 16, 2021
    Dataset provided by
    CEICdata.com
    License

    Attribution 4.0 (CC BY 4.0)https://creativecommons.org/licenses/by/4.0/
    License information was derived automatically

    Time period covered
    Feb 1, 2024 - Jan 1, 2025
    Area covered
    Austria
    Variables measured
    Consumer Prices
    Description

    Austria Consumer Price Index (CPI): HW: Water & Housing Services: Water Consumption data was reported at 125.300 2020=100 in Jan 2025. This records an increase from the previous number of 122.100 2020=100 for Dec 2024. Austria Consumer Price Index (CPI): HW: Water & Housing Services: Water Consumption data is updated monthly, averaging 107.200 2020=100 from Jan 2020 (Median) to Jan 2025, with 61 observations. The data reached an all-time high of 125.300 2020=100 in Jan 2025 and a record low of 100.000 2020=100 in Dec 2020. Austria Consumer Price Index (CPI): HW: Water & Housing Services: Water Consumption data remains active status in CEIC and is reported by Statistics Austria. The data is categorized under Global Database’s Austria – Table AT.I005: Consumer Price Index: 2020=100.

  10. S

    South Korea CPI: Chungbuk: Miscellaneous Goods & Services (MI)

    • ceicdata.com
    Updated Jan 15, 2025
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    CEICdata.com (2025). South Korea CPI: Chungbuk: Miscellaneous Goods & Services (MI) [Dataset]. https://www.ceicdata.com/en/korea/consumer-price-index-other-regions-2020100/cpi-chungbuk-miscellaneous-goods--services-mi
    Explore at:
    Dataset updated
    Jan 15, 2025
    Dataset provided by
    CEICdata.com
    License

    Attribution 4.0 (CC BY 4.0)https://creativecommons.org/licenses/by/4.0/
    License information was derived automatically

    Time period covered
    Feb 1, 2024 - Jan 1, 2025
    Area covered
    South Korea
    Description

    South Korea Consumer Price Index (CPI): Chungbuk: Miscellaneous Goods & Services (MI) data was reported at 123.690 2020=100 in Jan 2025. This records an increase from the previous number of 119.870 2020=100 for Dec 2024. South Korea Consumer Price Index (CPI): Chungbuk: Miscellaneous Goods & Services (MI) data is updated monthly, averaging 69.466 2020=100 from Jan 1990 (Median) to Jan 2025, with 421 observations. The data reached an all-time high of 123.690 2020=100 in Jan 2025 and a record low of 39.232 2020=100 in Jan 1990. South Korea Consumer Price Index (CPI): Chungbuk: Miscellaneous Goods & Services (MI) data remains active status in CEIC and is reported by Statistics Korea. The data is categorized under Global Database’s South Korea – Table KR.I022: Consumer Price Index: Other Regions: 2020=100.

  11. k

    Electricity Consumption per Customer by Region and Year

    • datasource.kapsarc.org
    • data.kapsarc.org
    • +1more
    Updated Sep 13, 2022
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    (2022). Electricity Consumption per Customer by Region and Year [Dataset]. https://datasource.kapsarc.org/explore/dataset/electricity-consumption-indicators-by-region/
    Explore at:
    Dataset updated
    Sep 13, 2022
    Description

    This dataset contains Electricity Consumption per Customer by Region and Year for 2005-2020.Data between the years 2016 and 2020 has been reviewed and updated from WERA’s website, and data between the years 2005 and 2015 was extracted from ECRA’s website and has been discontinued. Follow datasource.kapsarc.org for timely data to advance energy economics research.

  12. Hourly Earnings: Professional and Business Services 2020-Present

    • data.ct.gov
    application/rdfxml +5
    Updated Mar 24, 2025
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    U.S. Bureau of Labor Statistics and Federal Reserve Bank of St. Louis (2025). Hourly Earnings: Professional and Business Services 2020-Present [Dataset]. https://data.ct.gov/Business/Hourly-Earnings-Professional-and-Business-Services/6hqb-c3tf
    Explore at:
    application/rssxml, xml, tsv, csv, application/rdfxml, jsonAvailable download formats
    Dataset updated
    Mar 24, 2025
    Dataset provided by
    Federal Reserve Bank Of St. Louishttps://www.stlouisfed.org/
    Federal Reserve Systemhttp://www.federalreserve.gov/
    Authors
    U.S. Bureau of Labor Statistics and Federal Reserve Bank of St. Louis
    Description

    Average hourly earnings of all employees in Connecticut from the Federal Reserve Bank of St. Louis.

    Sectors include:

    Manufacturing (SMU09000003000000003SA) Construction (SMU09000002000000003SA) Other Services in Connecticut (SMU09000008000000003SA) Trade, Transportation, and Utilities (SMU09000004000000003SA) Education and Health Services (SMU09000006500000003SA) Professional and Business Services (SMU09000006000000003SA) Financial Activities (SMU09000005500000003SA) Private Service Providing (SMU09000000800000003SA) Goods Producing in Connecticut (SMU09000000600000003SA) Leisure and Hospitality in Connecticut (SMU09000007000000003SA) Total Private (SMU09000000500000003SA)

    Citation: U.S. Bureau of Labor Statistics and Federal Reserve Bank of St. Louis, Average Hourly Earnings of All Employees, retrieved from FRED, Federal Reserve Bank of St. Louis; https://fred.stlouisfed.org/, January 6, 2021.

  13. S

    South Korea CPI: Health: Outpatient Services (OS)

    • ceicdata.com
    Updated Jan 15, 2025
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    CEICdata.com (2025). South Korea CPI: Health: Outpatient Services (OS) [Dataset]. https://www.ceicdata.com/en/korea/consumer-price-index-2020100/cpi-health-outpatient-services-os
    Explore at:
    Dataset updated
    Jan 15, 2025
    Dataset provided by
    CEICdata.com
    License

    Attribution 4.0 (CC BY 4.0)https://creativecommons.org/licenses/by/4.0/
    License information was derived automatically

    Time period covered
    Feb 1, 2024 - Jan 1, 2025
    Area covered
    South Korea
    Description

    South Korea Consumer Price Index (CPI): Health: Outpatient Services (OS) data was reported at 109.090 2020=100 in Jan 2025. This records an increase from the previous number of 107.640 2020=100 for Dec 2024. South Korea Consumer Price Index (CPI): Health: Outpatient Services (OS) data is updated monthly, averaging 77.435 2020=100 from Jan 1985 (Median) to Jan 2025, with 481 observations. The data reached an all-time high of 109.090 2020=100 in Jan 2025 and a record low of 25.412 2020=100 in Feb 1985. South Korea Consumer Price Index (CPI): Health: Outpatient Services (OS) data remains active status in CEIC and is reported by Statistics Korea. The data is categorized under Global Database’s South Korea – Table KR.I002: Consumer Price Index: 2020=100.

  14. Satisfaction level at Bojangles drive thrus in the U.S. 2020, by service...

    • statista.com
    Updated Jan 19, 2022
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    Statista (2022). Satisfaction level at Bojangles drive thrus in the U.S. 2020, by service type [Dataset]. https://www.statista.com/statistics/1185105/customer-service-in-bojangles-drive-thrus-us/
    Explore at:
    Dataset updated
    Jan 19, 2022
    Dataset authored and provided by
    Statistahttp://statista.com/
    Time period covered
    2020
    Area covered
    United States
    Description

    A quick service restaurant drive thru is where a customer can place their order, pay and be served all while remaining in their vehicle. This typically takes place through speakers and windows, allowing for speedier customer service. In 2020, 89 percent of respondents in the U.S. were highly or somewhat satisfied with the order accuracy through Bojangles drive thru service. Meanwhile, the service that respondents were least satisfied with was cleanliness and sanitation, with 76 percent being highly or somewhat satisfied.

  15. Customers preferring AI-only interactions with companies in 2018 and 2020,...

    • statista.com
    Updated Mar 30, 2022
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    Statista (2022). Customers preferring AI-only interactions with companies in 2018 and 2020, by task [Dataset]. https://www.statista.com/statistics/1156008/customers-ai-only-interactions-with-organizations/
    Explore at:
    Dataset updated
    Mar 30, 2022
    Dataset authored and provided by
    Statistahttp://statista.com/
    Time period covered
    Apr 2020 - May 2020
    Area covered
    Worldwide
    Description

    Customers prefer AI-only engagements mostly while researching and browsing, with 41 percent of respondents reporting the preferance for AI-only interactions in this category in 2020. Only 14 percent of respondents prefer AI-only interactions for after sales support in 2020.

  16. J

    Japan CPI: TKY: YoY: Services

    • ceicdata.com
    Updated Apr 15, 2023
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    CEICdata.com (2023). Japan CPI: TKY: YoY: Services [Dataset]. https://www.ceicdata.com/en/japan/consumer-price-index-tokyo-2020100-yoy-change/cpi-tky-yoy-services
    Explore at:
    Dataset updated
    Apr 15, 2023
    Dataset provided by
    CEICdata.com
    License

    Attribution 4.0 (CC BY 4.0)https://creativecommons.org/licenses/by/4.0/
    License information was derived automatically

    Time period covered
    Mar 1, 2024 - Feb 1, 2025
    Area covered
    Japan
    Description

    Japan Consumer Price Index (CPI): TKY: YoY: Services data was reported at 0.600 % in Feb 2025. This stayed constant from the previous number of 0.600 % for Jan 2025. Japan Consumer Price Index (CPI): TKY: YoY: Services data is updated monthly, averaging 1.350 % from Jan 1971 (Median) to Feb 2025, with 650 observations. The data reached an all-time high of 21.200 % in Nov 1974 and a record low of -1.700 % in Jan 2022. Japan Consumer Price Index (CPI): TKY: YoY: Services data remains active status in CEIC and is reported by Statistical Bureau. The data is categorized under Global Database’s Japan – Table JP.I021: Consumer Price Index: Tokyo: 2020=100: YoY% Change.

  17. Understanding Society: COVID-19 Study, 2020-2021

    • beta.ukdataservice.ac.uk
    Updated 2021
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    Institute For Social University Of Essex (2021). Understanding Society: COVID-19 Study, 2020-2021 [Dataset]. http://doi.org/10.5255/ukda-sn-8644-11
    Explore at:
    Dataset updated
    2021
    Dataset provided by
    UK Data Servicehttps://ukdataservice.ac.uk/
    datacite
    Authors
    Institute For Social University Of Essex
    Description

    Understanding Society, (UK Household Longitudinal Study), which began in 2009, is conducted by the Institute for Social and Economic Research (ISER) at the University of Essex and the survey research organisations Verian Group (formerly Kantar Public) and NatCen. It builds on and incorporates, the British Household Panel Survey (BHPS), which began in 1991.

    Understanding Society (UK Household Longitudinal Study), which began in 2009, is conducted by the Institute for Social and Economic Research (ISER) at the University of Essex and the survey research organisations Kantar Public and NatCen. It builds on and incorporates, the British Household Panel Survey (BHPS), which began in 1991.

    The Understanding Society COVID-19 Study, 2020-2021 is a regular survey of households in the UK. The aim of the study is to enable research on the socio-economic and health consequences of the COVID-19 pandemic, in the short and long term. The surveys started in April 2020 and took place monthly until July 2020. From September 2020 they took place every other month until March 2021 and the final wave was fielded in September 2021. They complement the annual interviews of the Understanding Society study. The data can be linked to data on the same individuals from previous waves of the annual interviews (SN 6614) using the personal identifier pidp. However, the most recent pre-pandemic (2019) annual interviews for all respondents who have taken part in the COVID-19 Study are included as part of this data release. Please refer to the User Guide for further information on linking in this way and for geographical information options.

    Latest edition information

    For the eleventh edition (December 2021), revised April, May, June, July, September, November 2020, January 2021 and March 2021 data files for the adult survey have been deposited. These files have been amended to address issues identified during ongoing quality assurance activities. All documentation has been updated to explain the revisions, and users are advised to consult the documentation for details. In addition new data from the September 2021 web survey have been deposited.

  18. J

    Japan CPI: W: Services: GS: Private House Rent

    • ceicdata.com
    Updated Jan 15, 2025
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    CEICdata.com (2025). Japan CPI: W: Services: GS: Private House Rent [Dataset]. https://www.ceicdata.com/en/japan/consumer-price-index-2020100-weight/cpi-w-services-gs-private-house-rent
    Explore at:
    Dataset updated
    Jan 15, 2025
    Dataset provided by
    CEICdata.com
    License

    Attribution 4.0 (CC BY 4.0)https://creativecommons.org/licenses/by/4.0/
    License information was derived automatically

    Time period covered
    Feb 1, 2024 - Jan 1, 2025
    Area covered
    Japan
    Description

    Japan Consumer Price Index (CPI): W: Services: GS: Private House Rent data was reported at 225.000 Per 10TH in Jan 2025. This stayed constant from the previous number of 225.000 Per 10TH for Dec 2024. Japan Consumer Price Index (CPI): W: Services: GS: Private House Rent data is updated monthly, averaging 225.000 Per 10TH from Jul 2021 (Median) to Jan 2025, with 43 observations. The data reached an all-time high of 225.000 Per 10TH in Jan 2025 and a record low of 225.000 Per 10TH in Jan 2025. Japan Consumer Price Index (CPI): W: Services: GS: Private House Rent data remains active status in CEIC and is reported by Statistical Bureau. The data is categorized under Global Database’s Japan – Table JP.I009: Consumer Price Index: 2020=100: Weight.

  19. w

    Immigration statistics data tables, year ending March 2020 second edition

    • gov.uk
    Updated Jul 27, 2020
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    Home Office (2020). Immigration statistics data tables, year ending March 2020 second edition [Dataset]. https://www.gov.uk/government/statistical-data-sets/immigration-statistics-data-tables-year-ending-march-2020
    Explore at:
    Dataset updated
    Jul 27, 2020
    Dataset provided by
    GOV.UK
    Authors
    Home Office
    Description

    The Home Office has changed the format of the published data tables for a number of areas (asylum and resettlement, entry clearance visas, extensions, citizenship, returns, detention, and sponsorship). These now include summary tables, and more detailed datasets (available on a separate page, link below). A list of all available datasets on a given topic can be found in the ‘Contents’ sheet in the ‘summary’ tables. Information on where to find historic data in the ‘old’ format is in the ‘Notes’ page of the ‘summary’ tables. The Home Office intends to make these changes in other areas in the coming publications. If you have any feedback, please email MigrationStatsEnquiries@homeoffice.gov.uk.

    Related content

    Immigration statistics, year ending March 2020
    Immigration Statistics Quarterly Release
    Immigration Statistics User Guide
    Publishing detailed data tables in migration statistics
    Policy and legislative changes affecting migration to the UK: timeline
    Immigration statistics data archives

    Asylum and resettlement

    https://assets.publishing.service.gov.uk/media/5f1e9c14e90e0745691135e9/asylum-summary-mar-2020-tables.xlsx">Asylum and resettlement summary tables, year ending March 2020 second edition (MS Excel Spreadsheet, 123 KB)

    Detailed asylum and resettlement datasets

    Sponsorship

    https://assets.publishing.service.gov.uk/media/5ebe9d9786650c2791ec7166/sponsorship-summary-mar-2020-tables.xlsx">Sponsorship summary tables, year ending March 2020 (MS Excel Spreadsheet, 72.7 KB)

    Detailed sponsorship datasets

    Entry clearance visas granted outside the UK

    https://assets.publishing.service.gov.uk/media/5ebe9d77d3bf7f5d37fa0d9f/visas-summary-mar-2020-tables.xlsx">Entry clearance visas summary tables, year ending March 2020 (MS Excel Spreadsheet, 66.1 KB)

    Detailed entry clearance visas datasets

    Passenger arrivals (admissions)

    https://assets.publishing.service.gov.uk/media/5ebe9e4b86650c279626e5f2/passenger-arrivals-admissions-summary-mar-2020-tables.xlsx">Passenger arrivals (admissions) summary tables, year ending March 2020 (MS Excel Spreadsheet, 76.1 KB)

    Detailed Passengers initially refused entry at port datasets

    Extensions

    https://assets.publishing.service.gov.uk/media/5ebe9edb86650c2791ec7167/extentions-summary-mar-2020-tables.xlsx">Extensions summary tables, year ending March 2020 (MS Excel Spreadsheet, 41.8 KB)

    <a href="https://www.gov.uk/government/statistical-da

  20. Local authority housing statistics data returns for 2019 to 2020

    • gov.uk
    • s3.amazonaws.com
    Updated Jun 23, 2022
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    Local authority housing statistics data returns for 2019 to 2020 [Dataset]. https://www.gov.uk/government/statistical-data-sets/local-authority-housing-statistics-data-returns-for-2019-to-2020
    Explore at:
    Dataset updated
    Jun 23, 2022
    Dataset provided by
    GOV.UKhttp://gov.uk/
    Authors
    Ministry of Housing, Communities and Local Government
    Description

    These files are no longer being updated to include any late revisions local authorities may have reported to the department. Please use instead the Local authority housing statistics open data file for the latest data.

    https://assets.publishing.service.gov.uk/media/62b3192cd3bf7f0b02fbf7b0/Local_Authority_Housing_Statistics_2019_2020_all_tables_06_2022.xlsx">Local authority housing statistics data returns for 2019 to 2020

     <p class="gem-c-attachment_metadata"><span class="gem-c-attachment_attribute">MS Excel Spreadsheet</span>, <span class="gem-c-attachment_attribute">728 KB</span></p>
    

    https://assets.publishing.service.gov.uk/media/62b319028fa8f5356d206d53/LAHS_all_data_2019_2020_-_06_2022.csv">Local authority housing statistics - full data 2019 to 2020

     <p class="gem-c-attachment_metadata"><span class="gem-c-attachment_attribute"><abbr title="Comma-separated Values" class="gem-c-attachment_abbr">CSV</abbr></span>, <span class="gem-c-attachment_attribute">286 KB</span></p>
    
     <p class="gem-c-attachment_metadata"><a class="govuk-link" aria-label="View Local authority housing statistics - full data 2019 to 2020 online" href="/media/62b319028fa8f5356d206d53/LAHS_all_data_2019_2020_-_06_2022.csv/preview">View online</a></p>
    

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Customer satisfaction at Dunkin' drive thrus in the U.S. by service type 2020 [Dataset]. https://www.statista.com/statistics/650689/service-attributes-in-dunkin-donuts-drive-thrus-us/
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Customer satisfaction at Dunkin' drive thrus in the U.S. by service type 2020

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Dataset updated
Jan 19, 2022
Dataset authored and provided by
Statistahttp://statista.com/
Time period covered
2020
Area covered
United States
Description

A quick service restaurant drive thru is where a customer can place their order, pay and be served all while remaining in their vehicle. This typically takes place through speakers and windows, allowing for speedier customer service. In 2020, 89 percent of respondents in the U.S. were highly or somewhat satisfied with the speed of service and the friendliness of staff at Wendy's drive thru service. Meanwhile, the services that respondents were least satisfied with were menu item availability and order accuracy, with 87 percent being highly or somewhat satisfied.

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