Between 2019 and 2020, the coronavirus (COVID-19) pandemic led to a growth in the use of digital restaurant delivery services across 13 countries worldwide. Digital delivery services are defined as meals or snacks ordered via mobile app, internet, or text message. In total, digital restaurant delivery increased 67 percent globally, with the United States increasing the most at 123 percent.
Online restaurant delivery market worldwide
In 2019, the market size of the global online food delivery sector reached 107.44 billion U.S. dollars. This figure was forecast to rise to as much as 154.34 billion by 2023. The sector became especially relevant during the coronavirus (COVID-19) pandemic, where social distancing and hygiene measures caused many restaurants to have to close their doors to the public. At the start of 2020, there was a dramatic decline in sit-down dining worldwide. However, this did not continue throughout the year, with the number of seated diners fluctuating depending on regulations and COVID-19 case numbers.
Impact of COVID-19 on U.S. online food delivery
The United States saw an increase in digital restaurant food orders between March 2020 and March 2021. Delivery orders increased by 142 percent, while carry-out orders increased by 130 percent. During that same year, the distribution of digital restaurant food orders was such that carry-out represented 62 percent of all digital orders and delivery represented 38 percent of all digital orders.
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The United States Same Day Delivery Market is segmented by Mode Of Transport (Air, Road, Others), by Shipment Weight (Heavy Weight Shipments, Light Weight Shipments, Medium Weight Shipments), by Destination (Domestic, International) and by End User Industry (E-Commerce, Financial Services (BFSI), Healthcare, Manufacturing, Primary Industry, Wholesale and Retail Trade (Offline), Others). Key Data Points observed include Number of Parcels; Production Trends (Manufacturing, E-Commerce etc. in USD); Import and Export trends (in USD).
In 2024, the sales of online food delivery services in China increased by seven percent from the previous year. The growth of the market - currently dominated by Ele.me and Meituan - cooled down from much higher growth rates in the previous years.
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According to Cognitive Market Research, the global On demand Delivery market size will be USD 16251.2 million in 2024. It will expand at a compound annual growth rate (CAGR) of 4.30% from 2024 to 2031.
North America held the major market share for more than 40% of the global revenue with a market size of USD 6500.48 million in 2024 and will grow at a compound annual growth rate (CAGR) of 2.5% from 2024 to 2031.
Europe accounted for a market share of over 30% of the global revenue with a market size of USD 4875.36 million.
Asia Pacific held a market share of around 23% of the global revenue with a market size of USD 3737.78 million in 2024 and will grow at a compound annual growth rate (CAGR) of 6.3% from 2024 to 2031.
Latin America had a market share of more than 5% of the global revenue with a market size of USD 812.56 million in 2024 and will grow at a compound annual growth rate (CAGR) of 3.7% from 2024 to 2031.
Middle East and Africa had a market share of around 2% of the global revenue and was estimated at a market size of USD 325.02 million in 2024 and will grow at a compound annual growth rate (CAGR) of 4.0% from 2024 to 2031.
The Mobile App category is the fastest growing segment of the On demand Delivery industry
Market Dynamics of On demand Delivery Market
Key Drivers for On demand Delivery Market
Increasing consumer preference for quick and convenient services to Boost Market Growth
Increasing consumer preference for quick and convenient services is a primary driver of the On-Demand Delivery Market. As lifestyles become busier, consumers seek efficient solutions that save time and effort. On-demand delivery services allow individuals to receive products and meals at their doorstep, eliminating the need for physical trips to stores or restaurants. This shift in consumer behavior is further accelerated by technological advancements, such as mobile apps that provide easy ordering and real-time tracking. The COVID-19 pandemic heightened this demand, as people prioritized safety and convenience in their shopping habits. As a result, businesses are compelled to adopt on-demand delivery models to meet these evolving consumer expectations, ultimately fostering significant growth in the market. For instance, in April 2024, Uber Eats has teamed up with Waymo to offer autonomous ride services in Phoenix, incorporating deliveries through Waymo’s self-driving vehicles. Furthermore, Uber and Waymo are collaborating with chosen local merchants, including popular spots like Princess Pita, Filiberto’s, and Bosa Donuts, to enhance their service offerings.
Rapid expansion of e-commerce platforms to Drive Market Growth
The rapid expansion of e-commerce platforms is a significant driver of the On-Demand Delivery Market. As online shopping becomes increasingly popular, consumers are seeking fast and reliable delivery options to enhance their shopping experience. E-commerce giants and niche retailers are investing heavily in logistics to meet the rising demand for quick delivery services, often offering same-day or next-day delivery. This competitive landscape encourages more businesses to adopt on-demand delivery models to satisfy consumer expectations for speed and convenience. Additionally, the growth of mobile commerce, facilitated by smartphones and apps, has made it easier for consumers to order products instantly. As more people turn to online shopping, the need for efficient delivery solutions continues to grow, propelling the market forward.
Restraint Factor for the On demand Delivery Market
Increasing Logistical Challenges is Challenging the On demand Delivery Market
Increasing logistical challenges significantly restrain the On-Demand Delivery Market. Factors such as traffic congestion, unpredictable weather conditions, and varying geographic landscapes complicate the timely delivery of goods. Urban environments often experience high traffic volumes, leading to delays that can frustrate customers and diminish service reliability. Moreover, the complexity of coordinating multiple delivery routes and schedules can strain resources, especially during peak demand periods. As businesses strive to meet consumer expectations for quick deliveries, these logistical hurdles can escalate operational costs and impact profitability. Additionally, inefficiencies in supply chain management can result in inventory shortages or overstocking, further complicating the del...
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The Online Food Delivery Market Is Segmented By Business Model (Logistics-Focused Food Delivery System And Restaurant-Specific Food Delivery System), Platform Type (Mobile/Tablet Applications And Websites), And Geography (North America, Europe, Asia-Pacific, South America, And Middle East & Africa). The Report Offers The Market Size In Value Terms In USD For All The Abovementioned Segments.
Same Day Delivery Market Size and Trends
The same day delivery market size is forecast to increase by USD 40.50 billion at a CAGR of 32.4% between 2023 and 2028. The same day delivery market is experiencing significant growth due to the growth in online shopping and the increasing number of local shops joining the digital platform. Online retailers are leveraging airway and roadway transportation to ensure swift delivery, meeting consumers' demand for quick turnaround times. Automation in the delivery industry is also a major trend, streamlining processes and reducing errors. However, the market's fragmented structure is leading to increased competition among retailers. To stay competitive, companies must optimize their logistics networks and offer flexible delivery options to meet consumers' evolving needs. This market analysis report provides a comprehensive examination of the factors driving growth in the same day delivery market.
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Same day delivery has emerged as a critical aspect of the logistics landscape in the United States, revolutionizing the way businesses and consumers receive goods. This delivery model, which ensures items are delivered within 24 hours of order placement, is increasingly popular in e-commerce and various sectors, including business-to-business (B2B), business-to-consumer (B2C), and consumer-to-consumer (C2C) transactions. Logistics infrastructure plays a pivotal role in enabling same-day delivery. Real-time tracking systems, automated warehouses, and advanced transportation methods such as drones and autonomous vehicles have become essential components of this infrastructure. These technologies streamline the process, allowing for quicker order fulfillment and efficient last-mile delivery. Logistics automation is a significant driver of same-day delivery. Automated sorting and packing systems, real-time inventory management, and automated delivery vehicles enable faster processing and delivery times.
Furthermore, intermodal transportation, which combines different modes of transportation like airway, roadway, and rail logistics, optimizes delivery routes and reduces transit times. Same day delivery is not limited to the e-commerce sector. It is also gaining traction in various industries such as healthcare, food delivery, and retail, where quick turnaround times are crucial. Real-time tracking and automated delivery systems ensure that time-sensitive items reach their destinations on the same day, enhancing customer satisfaction and operational efficiency.
Moreover, logistics and transportation companies are continually innovating to meet the growing demand for same-day delivery. They are exploring various solutions, including crowdsourced delivery models, where delivery personnel use their personal vehicles to transport goods. This not only reduces delivery times but also creates opportunities for individuals to earn extra income. In conclusion, same day delivery is transforming the logistics landscape in the United States, enabling faster and more efficient delivery of goods. The integration of advanced technologies, logistics automation, and innovative transportation methods is driving the growth of this market, making it an essential component of e-commerce and various industries.
Market Segmentation
The market research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion' for the period 2024-2028, as well as historical data from 2018 - 2022 for the following segments.
End-user
B2C
B2B
C2C
Service
Regular service
Priority service
Rush service
Geography
North America
Canada
US
Europe
Germany
UK
France
APAC
China
India
Japan
South America
Brazil
Middle East and Africa
By End-user Insights
The B2C segment is estimated to witness significant growth during the forecast period. In the business-to-consumer (B2C) sector, e-commerce is driving significant growth. The need for same day delivery services is gaining traction, particularly in the retail grocery industry. The online sale of groceries is projected to expand substantially during the forecast period. Shopping for groceries online offers cost savings and convenience, making it an attractive option for consumers. The COVID-19 pandemic has further accelerated this trend due to social distancing measures. Consequently, e-retailers have been investing heavily in online grocery sales, creating lucrative opportunities for same day delivery providers in the global same day delivery market.
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The B2C segment was valued at USD 3.74 billion in 2018. Crowdsourced delivery services, such as UberEats and DoorDash, have already made significant strides in the consumer-to-consumer (C2C) and peer-to-p
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Continuous Delivery Platform and the Market is Segmented by Deployment Type (cloud and On-Premise), Organization Size (large Enterprise and Small- and Medium-Sized Enterprise), End-User Industry (banking, Financial Services, and Insurance; Telecom and IT; Retail and Consumer Goods; Healthcare and Life Sciences; Manufacturing; Government and Defense); and Geography (North America, Europe, Asia Pacific, Latin America, and the Middle East and Africa). The Market Sizes and Forecasts are Provided in Terms of Value (USD) for all the Above Segment
Between 2019 and 2020, the coronavirus (COVID-19) pandemic lead to unprecedented growth in off-premise food services. In total, restaurant food delivery increased by 47 percent globally, with the United States, Russia, and Canada increasing at 95 percent, 89 percent, and 69 percent, respectively.
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Access Europe Food Delivery Industry Overview which includes Europe country analysis of (United Kingdom, France, Germany, Italy, Russia, Spain, Sweden, Denmark, Switzerland, Luxembourg, Rest of Europe), market split by Type, Platform, Model, Payment
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According to Cognitive Market Research, The Global Parcel Delivery market size is USD 468.2 billion in 2023 and will expand at a compound annual growth rate (CAGR) of 4.60% from 2023 to 2030.
The demand for Parcel Delivery is rising due to the rapid expansion of e-commerce has played a pivotal role in driving the growth.
Demand for B2C remains higher in the Parcel Delivery market.
The online trading category held the highest Parcel Delivery market revenue share in 2023.
North American Parcel Delivery will continue to lead, whereas the Asia Pacific Parcel Delivery market will experience the most substantial growth until 2030.
E-Commerce Boom and Increased Online Shopping to Provide Viable Market Output
The Parcel Delivery market experienced a significant boost due to the rapid growth of the e-commerce industry. With the convenience of online shopping becoming the norm, consumers increasingly relied on parcel delivery services to receive their purchases. This surge in online retail created a substantial demand for efficient and reliable delivery networks. E-commerce giants and small businesses alike needed robust parcel delivery solutions to cater to their customer base. The rise of online marketplaces, mobile shopping apps, and web stores contributed to a surge in parcel volumes. As consumers turned to online platforms for everything from groceries to electronics, the Parcel Delivery market became a vital component of the global retail ecosystem.
In November 2022, DHL Supply Chain, the world's top contract logistics provider, announced the creation of a carbon-neutral real estate portfolio spanning 400,000 square meters. This initiative aims to meet the growing needs of their customers in six major European markets.
Technological Advancements and Last-Mile Innovations to Propel Market Growth
Technological innovations played a pivotal role in shaping the Parcel Delivery market. Companies invested heavily in automation, data analytics, and artificial intelligence to optimize their supply chains and delivery routes. Advanced algorithms were employed to predict demand patterns, enabling companies to allocate resources efficiently. One of the key areas of focus was last-mile delivery, the final and often most costly leg of the delivery journey. Innovations such as autonomous delivery vehicles, drones, and smart lockers were explored to streamline last-mile operations.
FedEx Corp has recently taken delivery of its initial batch of 150 electric vehicles from BrightDrop, as of June 2022.
Popularity of cross-border trade has led to a rise in international trade which is increasing demands for parcel delivery
Market Dynamics of the Parcel Delivery
Logistical Challenges and Last-Mile Complexities to Restrict Market Growth
The Parcel Delivery market revolves around logistical intricacies, especially in the last-mile delivery phase. Urban areas face congestion, diverse delivery addresses, and stringent regulations, making it difficult to navigate efficiently. Rural areas, on the other hand, present challenges due to longer distances between delivery points, limited infrastructure, and diverse terrains. These complexities often result in delayed deliveries, increased operational costs, and a higher likelihood of errors. Furthermore, attempting to balance the speed of delivery with cost-effectiveness is a constant struggle.
Impact of COVID–19 on the Parcel Delivery Market
The COVID-19 pandemic significantly transformed the landscape of the Parcel Delivery market. With lockdowns and social distancing measures in place, there was a sharp increase in online shopping, leading to a surge in parcel volumes. E-commerce giants and local retailers alike relied heavily on parcel delivery services to fulfill customer orders. Simultaneously, logistical challenges emerged due to restrictions on movement, labor shortages, and disrupted supply chains, slowing down delivery times and increasing operational costs. However, the crisis also accelerated innovation within the industry, with the widespread adoption of contactless delivery, drone technology, and autonomous vehicles, aiming to ensure safer and more efficient deliveries. Introduction of The Parcel Delivery Market
Parcel delivery involves the transportation of packages or parcels, typically through road, rail, or Air Cargo, between various postal facilities, businesses, and customers. T...
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The global same day delivery market size reached USD 8.3 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 27.9 Billion by 2033, exhibiting a growth rate (CAGR) of 14.4% during 2025-2033. The market is experiencing robust growth driven by increasing user expectations, rising demand for enhanced convenience among individuals, rapid e-commerce growth and expansion, significant technological advancements in logistics and delivery, rapid urbanization and population density.
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The Mexico Last Mile Delivery Market Report is Segmented by Service(Same-Day Delivery, Regular Delivery, Other Express Delivery), by Business(B2B (Business-To-Business), B2C (Business-To-Consumer), C2C (Customer-To-Customer)), and by End User(Consumer & Retail, Food & Beverages, Pharmaceuticals & Healthcare, and Others). The Report Offers Market Size and Forecasts in Values (USD) for all the Above Segments.
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According to Cognitive Market Research, the global Meal Delivery Kit Market size will be USD 21581.6 million in 2024. It will expand at a compound annual growth rate (CAGR) of 16.0% from 2024 to 2031.
North America held the major market share for more than 40% of the global revenue with a market size of USD 8632.64 million in 2024 and will grow at a compound annual growth rate (CAGR) of 14.2% from 2024 to 2031.
Europe accounted for a market share of over 30% of the global revenue with a market size of USD 6474.48 million.
Asia Pacific held a market share of around 23% of the global revenue with a market size of USD 4963.77 million in 2024 and will grow at a compound annual growth rate (CAGR) of 18.0% from 2024 to 2031.
Latin America had a market share of more than 5% of the global revenue with a market size of USD 1079.08 million in 2024 and will grow at a compound annual growth rate (CAGR) of 15.4% from 2024 to 2031.
Middle East and Africa had a market share of around 2% of the global revenue and was estimated at a market size of USD 431.63 million in 2024 and will grow at a compound annual growth rate (CAGR) of 15.7% from 2024 to 2031.
The plant-based meal kits held the highest Meal Delivery Kit Market revenue share in 2024.
Market Dynamics of Meal Delivery Kit Market
Key Drivers for Meal Delivery Kit Market
Driving Forces Behind Meal Kit Delivery Market
The global meal kit delivery services market is poised for growth as modern consumers increasingly rely on technology for food-related needs. The proliferation of food delivery apps has made quick delivery services commonplace, offering customers greater flexibility with minimal effort. Market players are enhancing services through improved customer relations, discounts, and expedited delivery. Meal kit delivery services offer personalized solutions, supplying ingredients and recipes for convenient home cooking. By 2029, over 2.56 billion people are expected to embrace food delivery options globally
Health-Conscious Appeal of Meal Kit Services
Numerous meal kit services highlight the utilization of fresh, premium ingredients and offer balanced, nourishing meal choices, catering to individuals focused on wellness. This ensures consumers enjoy adequately portioned meals with optimal nutrition. By providing pre-measured ingredients, meal kits mitigate food wastage, delivering precisely what's required for each recipe. This approach minimizes the risk of unused or spoiled ingredients in customers' kitchens. These aspects are anticipated to propel the market share of meal kit delivery services.
Restraint Factor for the Meal Delivery Kit Market
Constraints on Meal Kit Delivery Services
Despite their convenience, meal kits can constrain the spontaneity and creativity inherent in cooking. Many people relish the freedom to select recipes on a whim, experiment with available ingredients, or tailor recipes to suit personal tastes, which meal kits limit. Additionally, the convenience and pre-measured ingredients often come with a premium price tag, rendering them less accessible to certain individuals or families. These factors are expected to impede the growth of the meal kit delivery services market share
Impact of Covid-19 on the Meal Delivery Kit Market
The COVID-19 pandemic spurred a notable uptick in the meal kit services market as lockdowns and distancing protocols confined individuals to their homes. With a heightened demand for convenient, home-cooked meals, meal kit services became pivotal, offering pre-measured ingredients and recipes, thus reducing the need for frequent grocery trips. Moreover, the pandemic fostered a newfound interest in cooking among consumers, rendering meal kits an enticing solution. Consequently, meal kit providers experienced escalated adoption rates and revenue surges, cementing their prominence within the food delivery sector. Introduction of the Meal Delivery Kit Market
The meal delivery market encompasses services that provide pre-prepared meals, meal kits, or ingredients delivered directly to consumers' homes. Meal kits typically include pre-portioned ingredients and recipes for consumers to cook at home, while pre-prepared meals are ready to eat upon delivery. This market has experienced significant growth driven by factors such as increasing consumer reliance on technology for food-related services, demand for convenience, and the desire for healthier and more...
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Courier And Local Delivery Services Market size was valued at USD 428.7 billion in 2023 and is projected to reach USD 594.8 billion by 2031, growing at a CAGR of 4.9% during the forecast period 20242031.
Global Courier And Local Delivery Services Market Drivers
The market drivers for the Courier And Local Delivery Services Market can be influenced by various factors. These may include:
Ecommerce Growth: The exponential rise of ecommerce and online shopping has significantly boosted the demand for courier and local delivery services. Consumers are increasingly opting for online purchases, and retailers rely heavily on delivery services to fulfill orders promptly. The convenience of online shopping coupled with the need for fast and reliable delivery options drives this market forward.
Urbanization: High rates of urbanization have led to the creation of dense city landscapes where consumers seek convenience and speed. Urban dwellers often prefer delivery services for groceries, food, and other personal items, contributing to the increasing demand for local delivery services.
Technological Advancements: Innovations in technology, including route optimization software, realtime tracking systems, and automated warehouses, have enabled courier services to operate more efficiently and effectively. Enhanced mobile applications and digital platforms make it easier for customers to book, track, and receive their deliveries, thus driving user adoption.
OnDemand Delivery Services: The rise of ondemand delivery services, spearheaded by companies like Uber Eats, DoorDash, and Postmates, showcases the increasing consumer preference for fast, often samehour, deliveries. This trend has rapidly expanded beyond food delivery to include groceries, pharmaceuticals, and more.
Logistics and Infrastructure Development: Continuous improvements in logistics and infrastructure, such as better road networks, advanced warehousing facilities, and the establishment of dedicated delivery hubs, streamline the entire delivery process. This infrastructure support enhances the efficiency and reliability of courier services.
Rising Consumer Expectations: Customers now expect faster, cheaper, and more reliable delivery services. This heightened expectation has pushed courier companies to innovate and improve their service offerings, leading to market growth.
Globalization and CrossBorder Trade: Increased international trade and globalization mean higher volumes of goods being shipped across borders. Courier services play a critical role in facilitating this global exchange of goods, thereby expanding the market considerably.
Sustainability and Green Logistics: Environmental concerns and regulatory pressures are driving the adoption of ecofriendly practices such as electric delivery vehicles and green logistics solutions. Companies investing in sustainable delivery options attract environmentally conscious consumers, contributing to market growth.
Improved Payment Solutions: The availability of secure, diverse, and userfriendly payment options, including digital wallets and contactless payments, has made transactions smoother for consumers and businesses alike. This ease of transaction supports the growth of ecommerce and, by extension, the courier and local delivery market.
Proliferation of Small and Medium Enterprises (SMEs): SMEs, particularly those operating online, often lack the infrastructure for their own logistics and rely on local delivery services to fulfill customer orders. The growth of these enterprises directly increases the demand for courier services.
By 2027, the global last mile delivery market is expected to grow to more than 200 billion U.S. dollars from 108.1 billion U.S. dollars in 2020. The growth of the last mile delivery market is led by the increased number in online orders.
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The global third-party delivery market is predicted to witness significant growth, reaching a staggering value of XXX million by 2033, exhibiting a CAGR of XX% during the forecast period of 2025-2033. The market's growth is primarily driven by the increasing popularity of online food ordering and the rise of quick-service restaurants (QSRs) and convenience stores. This, combined with the expanding reach of delivery services to suburban and rural areas, is further bolstering the market's expansion. The rising consumer preference for convenience and the growing adoption of smartphones and digital payment methods are key trends driving the growth of the third-party delivery market. Additionally, the integration of advanced technologies such as artificial intelligence (AI) and machine learning (ML) for route optimization and predictive analytics is expected to enhance the efficiency and accuracy of delivery services, further contributing to the market's growth. However, factors such as the potential for customer loyalty to wane over time and the ongoing concerns regarding labor costs and driver shortages may pose challenges to the industry's growth.
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The online food delivery services market size is likely to expand at a valuation of US$ 41.94 billion in 2023. Based on the online on-demand food delivery services market report, the adoption traces a CAGR of 10% through 2033. At this rate, demand for online food delivery services is expected to register a valuation of US$ 101.32 billion by 2033.
Attributes | Details |
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Online Food Delivery Services Market Value for 2023 | US$ 41.94 billion |
Online Food Delivery Services Market Value for 2033 | US$ 101.32 billion |
Online Food Delivery Services Market CAGR from 2023 to 2033 | 10% |
Historical Performance and Future Growth of Online Food Delivery Services Market
Historical CAGR | 10.7% |
---|---|
Forecast CAGR | 10% |
Category-wise Outlook
Attributes | Details |
---|---|
Platform-to-Consumer Segment Share | 60% |
Platform-to-Consumer Segment CAGR | 9.8% |
Attributes | Details |
---|---|
Mobile Apps Segment Share | 38% |
Mobile Apps Segment CAGR | 9.7% |
Country-wise Analysis
Attributes | Details |
---|---|
Market Share | 23.5% |
Attributes | Details |
---|---|
Market CAGR | 12.5% |
Attributes | Details |
---|---|
Market CAGR | 3.1% |
Attributes | Details |
---|---|
Market Share | 8.5% |
Attributes | Details |
---|---|
Market Share | 4.7% |
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The Europe Online Grocery Delivery Market is segmented by product type ( Retail Delivery, Quick Commerce, Meal Kit Delivery) and by Country (United Kingdom, Germany, France, Spain, Rest of Europe). The market sizes and forecasts are provided in terms of value (USD million) for all the above segments.
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The Middle East and Africa online grocery delivery market is segmented by service types (retail delivery, quick commerce, and meal kit delivery), geography (UAE, Saudi Arabia, South Africa, and the Rest of the Middle East and Africa), and market sizes and forecasts are provided in terms of value (USD million) for all the above segments.
The revenue change in the online food delivery market in Poland was forecast to continuously decrease between 2024 and 2028 by in total 14.3 percentage points. According to this forecast, in 2028, the indicator will have decreased for the fourth consecutive year to 6.36 percent. Find other key market indicators concerning the average revenue per user (ARPU) and revenue. The Statista Market Insights cover a broad range of additional markets.
Between 2019 and 2020, the coronavirus (COVID-19) pandemic led to a growth in the use of digital restaurant delivery services across 13 countries worldwide. Digital delivery services are defined as meals or snacks ordered via mobile app, internet, or text message. In total, digital restaurant delivery increased 67 percent globally, with the United States increasing the most at 123 percent.
Online restaurant delivery market worldwide
In 2019, the market size of the global online food delivery sector reached 107.44 billion U.S. dollars. This figure was forecast to rise to as much as 154.34 billion by 2023. The sector became especially relevant during the coronavirus (COVID-19) pandemic, where social distancing and hygiene measures caused many restaurants to have to close their doors to the public. At the start of 2020, there was a dramatic decline in sit-down dining worldwide. However, this did not continue throughout the year, with the number of seated diners fluctuating depending on regulations and COVID-19 case numbers.
Impact of COVID-19 on U.S. online food delivery
The United States saw an increase in digital restaurant food orders between March 2020 and March 2021. Delivery orders increased by 142 percent, while carry-out orders increased by 130 percent. During that same year, the distribution of digital restaurant food orders was such that carry-out represented 62 percent of all digital orders and delivery represented 38 percent of all digital orders.