Family Preservation Services (FPR) are services provided to the child and the family where the caregiver retains legal custody.

This chart counts children served in Family Based Safety Services Family Preservation Stages during the fiscal year.

Child count is both unduplicated and duplicated by stage of children in FPR stages during the fiscal year. Some children are in more than one Family Preservation Stage at the same time due to having separate caregivers with open stages or having more than one stage opened at different times within the same fiscal year.

NOTE: Family Preservation Services is under the umbrella of Family Based Safety Services (FBSS).

This chart counts the number of children who exited from DFPS custody during the fiscal year, the average time to exit and the average number of placements while in DFPS legal responsibility. Children in DFPS custody are those for whom a court has appointed DFPS legal responsibility through temporary or permanent managing conservatorship or other court ordered legal basis. A child exits from DFPS custody when a court terminates DFPS legal responsibility or a youth turns 18. Counties and regions are based on the outcome county. A description of the different types of exits from DFPS legal responsibility is in the CPS Data Book glossary: https://www.dfps.texas.gov/About_DFPS/Data_Book/Child_Protective_Services/Resources/glossary.asp. Visit dfps.texas.gov for information on all DFPS programs.

Families served in Family Based Safety Services Family Preservation Stages during the fiscal year. All of the children are living in the home at the time of FBSS services.

Prevention and Early Intervention (PEI) was created to consolidate child abuse prevention and juvenile delinquency prevention and early intervention programs within the jurisdiction of a single state agency. To provide services for at-risk children, youth, and families. Community Youth Development (CYD) - The CYD program contracts services in 15 targeted Texas ZIP codes with community-based organizations to develop juvenile delinquency prevention programs in areas with high juvenile crime rates. Approaches used by communities to prevent delinquency include mentoring, youth employment programs, career preparation, youth leadership development and recreational activities. Communities prioritize and fund specific prevention services according to local needs. Family and Youth Success Program (FAYS) (Formerly Services to At-Risk Youth (STAR)) - The FAYS program contracts with community agencies to offer family crisis intervention counseling, short- term emergency respite care, individual and family counseling, and universal child abuse prevention services, ranging from local media campaigns to informational brochures and parenting classes in all counties in Texas. Youth up to age 17 and their families are eligible if they experience conflict at home, truancy or delinquency, or a youth who runs away from home. In FY2018, contracts for the FAYS program were re-procured and started on December 1, 2017. Under these contracts, families could be served through traditional FAYS services or through one-time focused skills training. In some cases, families participating in skills training also chose to enroll in traditional FAYS services. Programmatically, these families are counted uniquely in both programs; for DFPS Data Book purposes, they are reported unduplicated. Statewide Youth Services Network (SYSN) - The SYSN program contracts provide community and evidence-based juvenile delinquency prevention programs focused on youth ages 10 through 17, in each DFPS region.

Family Preservation (FPR) Services are services provided to the child and the family where the caregiver retains legal custody.

Only families in FPR service stages that closed during the fiscal year are included. If a family exited services twice in the same year, they are counted twice.

This chart includes child fatality investigations in which the child's death was determined to be caused by a factor other than abuse/neglect.

A child may be included in more than one abuse/neglect investigation.

NOTE: Includes child fatalities investigated with a non-fatal finding by Child Protective Investigations, Day Care Investigations, Residential Child Care Investigations, Adult Protective Services, and Adult Provider Investigations. Fatality information does not include corrections or updates, if any, that may subsequently be made to DFPS data after fiscal year end.

Administrative Closures are counted for CPS only.

The Adult Protective Provider Investigations (API) division was tranferred to the Texas Health and Human Services Commission (HHSC) in Fiscal Year 2018.

This dashboard addresses the Texas Family Code Section 264.017 (d).

Types of Abuse, Neglect and Financial Exploitation -

A single APS case can have more than one allegation.

Neglect is the failure to provide the protection, food, shelter, or care necessary to avoid emotional harm or physical injury. The alleged perpetrator of the neglect may be the victim or the victim's caregiver. There are three types of neglect allegations: Physical Neglect, Medical Neglect, and Mental Health Neglect.

Other allegation types include: Financial Exploitation, Physical Abuse, Emotional or Verbal Abuse, or Sexual Abuse.

The population totals do not match prior DFPS Data Books, printed or ontline. Past population estimates are adjusted based on the U.S. Census data as it becomes available. This is important to keep the data in line with current best practices, but will cause some past counts, such as Abuse/Neglect Victims per 1,000 Texas Children, to be recalculated.

Population Data Source - Population Estimates and Projections Program, Texas State Data Center, Office of the State Demographer and the Institute for Demographic and Socioeconomic Research, The University of Texas at San Antonio.

Current population estimates and projections for all years from 2014 to 2023 as of December 2023.

Visit dfps.state.tx.us for information on all DFPS programs.

Families entering Family Based Safety Services Family Preservation Stages during the fiscal year.

As recommended by the Health and Human Services Commission (HHSC) to ensure consistency across all HHSC agencies, in 2012 DFPS adopted the HHSC methodology on how to categorize race and ethnicity. As a result, data broken down by race and ethnicity in 2012 and after is not directly comparable to race and ethnicity data in 2011 and before. The population totals may not match previously printed DFPS Data Books. Past population estimates are adjusted based on the U.S. Census data as it becomes available. This is important to keep the data in line with current best practices, but may cause some past counts, such as Abuse/Neglect Victims per 1,000 Texas Children, to be recalculated. Population Data Source - Population Estimates and Projections Program, Texas State Data Center, Office of the State Demographer and the Institute for Demographic and Socioeconomic Research, The University of Texas at San Antonio. Current population estimates and projections data as of December 2020. Visit dfps.texas.gov for information on all DFPS programs.

ABOUT THIS CHART Allegation Disposition (Findings) Codes:

Valid. Based on the standard of preponderance of the evidence, it is more likely than not that the maltreatment occurred.

Invalid. Based on the standard of preponderance of the evidence, it is more likely than not that the maltreatment did not occur.

Unable to Determine. A preponderance of the available evidence is insufficient to support a finding of Valid or Invalid.

Other. The allegation disposition Other is used when an investigation of the allegation was not completed for some reason, e.g. clients died or cases were misclassified.

1. Family Violence is indicated when a validated investigation has a relative perpetrator, excluding those where financial exploitation is the only confirmed allegation.

2. Beginning in Fiscal Year 2015, services provided during the investigation are documented in the investigation stage and not in a separate service stage.

3. The "Other" Disposition category refers to those investigations that workers could not complete, e.g. clients died or cases were misclassified.

4. The population totals do not match prior DFPS Data Books, printed or online. Past population estimates are adjusted based on the U.S. Census data as it becomes available. This is important to keep the data in line with current best practices, but will cause some past counts, such as Abuse/Neglect Victims per 1,000 Texas Children, to be recalculated.

Population Data Source - Population Estimates and Projections Program, Texas State Data Center, Office of the State Demographer and the Institute for Demographic and Socioeconomic Research, The University of Texas at San Antonio.

Current population estimates and projections for all years from 2014 to 2023 as of December 2023.

Visit dfps.state.tx.us for information on all DFPS programs.

This chart counts the number of unique children for whom a court entered a legal status order during the fiscal year. If a court entered multiple different legal statuses for a child during the fiscal year, the child is only counted once.

A description of the different types of legal statuses is in the CPS glossary.

Visit dfps.texas.gov for information on substitute care placements and all DFPS programs.

This chart counts the different legal statuses granted during the fiscal year for children in DFPS custody. Children in DFPS custody are those for whom a court has appointed DFPS legal responsibility through temporary or permanent managing conservatorship or other court ordered legal basis.

This chart includes any child in DFPS custody at some point during the year. Children may be duplicated in the count, if they were in and out of DFPS custody more than once during the fiscal year.

A description of the different types of legal statuses is in the CPS glossary: https://www.dfps.texas.gov/About_DFPS/Data_Book/Child_Protective_Services/Resources/glossary.asp

Go to dfps.texas.gov for information on all DFPS programs.

APS investigates allegations of abuse, neglect, and financial exploitation and provides protective services, regardless of race, creed, color, or national origin to people who are: • age 65 or older; • age 18-64 with a mental, physical, or developmental disability that substantially impairs the ability to live independently or provide for their own self-care or protection; or • emancipated minors with a mental, physical, or developmental disability that substantially impairs the ability to live independently or provide for their own self-care or protection. APS clients do not have to meet financial eligibility requirements. The population totals will not match previously printed DFPS Data Books. Past population estimates are adjusted based on the U.S. Census data as it becomes available. This is important to keep the data in line with current best practices, but may cause some past counts, such as Abuse/Neglect Victims per 1,000 Texas Population, to be recalculated. Population Data Source - Population Estimates and Projections Program, Texas State Data Center, Office of the State Demographer and the Institute for Demographic and Socioeconomic Research, The University of Texas at San Antonio. Current population estimates and projections for all years from 2010 to 2019 as of December 2019.

Adults age 65 or older are automatically eligible for APS services based on their age. An adult age 18 to 64 old must be substantially impaired to be eligible for APS services. Substantial impairment is defined as: "When a disability grossly and chronically diminishes an adult’s physical or mental ability to live independently or provide self-care as determined through observation, diagnosis, evaluation, or assessment." (Texas Human Resources Code §48.002(a)(8); 40 Texas Administrative Code §705.1001) Assessment of a mental, physical, or developmental disability as indicated by one of the following: • A medical condition • Professional diagnosis • Reported or observed behavior that is consistent with such a diagnosis. The disability must cause a long-lasting and considerable inability to live independently or provide self-care. The population totals do not match prior DFPS Data Books, printed or online. Past population estimates are adjusted based on the U.S. Census data as it becomes available. This is important to keep the data in line with current best practices, but will cause some past counts, such as Abuse/Neglect Victims per 1,000 Texas Children, to be recalculated. Population Data Source - Population Estimates and Projections Program, Texas State Data Center, Office of the State Demographer and the Institute for Demographic and Socioeconomic Research, The University of Texas at San Antonio. Current population estimates and projections for all years from 2014 to 2023 as of December 2023.

Family Preservation Services are services provided to the child and the family where the caregiver retains legal custody.

This provides a snapshot of how many families were open to services on the final day of the fiscal year. If a family had two family preservation stages open on August 31, they are counted twice.

NOTE: Family Preservation Services is under the umbrella of Family Based Safety Services (FBSS).

Statewide Intake serves as the “front door to the front line” for all DFPS programs. As the central point of contact for reports of abuse, neglect and exploitation of vulnerable Texans, SWI staff are available 24 hours a day, 7 days per week, 365 days per year. SWI is the Centralized point of intake for child abuse and neglect, abuse, neglect or exploitation of people age 65 or older or adults with disabilities, clients served by DSHS or DADS employees in State Hospitals or State Supported Living Centers, and children in licensed child-care facilities or treatment centers for the entire State of Texas. SWI provides daily reports on call volume per application; hold times per application, etc. and integrates hardware and software upgrades to phone and computer systems to reduce hold times and improve efficiency. NOTE: Past Printed Data Books also included EBC, Re-Entry and Support Staff in all queues total. An abandoned call is a call that disconnects after completing navigation of the recorded message, but prior to being answered by an intake specialist. Legislative Budget Board (LBB) Performance Measure Targets are set every two years during Legislative Sessions. LBB Average Hold Time Targets for English Queue: 2010 11.4 minutes 2011 11.4 minutes 2012 8.7 minutes 2013 8.7 minutes 2014 8.7 minutes 2015 8.7 minutes 2016 7.2 minutes 2017 10.5 minutes 2018 12.0 minutes 2019 9.8 minutes Visit dfps.state.tx.us for information on all DFPS programs

Services provided to clients by DFPS may include social casework, case management, and arranging for psychiatric and health evaluation, home care, day care, social services, health care, respite services, and other services. The APS specialist works with the client to develop a service plan to address identified problems. Safely maintaining clients in the least restrictive environment is a primary goal of APS intervention. Protective services may be necessary to alleviate or prevent the client from returning to a state of abuse, neglect or financial exploitation. In this case, DFPS may also provide services to a family member or caretaker. (Texas Human Resources Code §48.002(a)(5) and §48.204) Protective services may be delivered in every stage of an investigation The APS specialist makes all reasonable efforts to resolve problems, including root causes, and stabilizes the client’s condition. Full resolution of a client’s problems is always the goal of APS casework, but it is not always achievable. When full resolution is not a practical goal because of inadequate resources, client resistance, or some other impediment, the APS specialist closes the case when a client’s situation is as close to stable as possible. The phrase "reasonable effort" implicitly recognizes that: • personal choice on the part of the client may limit the effectiveness of APS intervention; • resources available to APS for helping clients are limited; and • APS cannot remedy all situations. Counts for FY 2015 and subsequent years cannot be compared to those from prior Data Books, due to changes in the APS casework practice model. Cases with services provided during the investigation may not have a separate service stage. Clients in validated cases may receive more than one service. Visit dfps.state.tx.us for information on all DFPS programs.

Family Preservation Services (FPR) are services provided to the child and the family where the caregiver retains legal custody.

This counts children in Family Based Safety Services Family Preservation Stages on August 31, the final day of the fiscal year.

Child count is both unduplicated and duplicated by stage of children in FPR stages during the fiscal year. Some children are in more than one Family Preservation Stage at the same time due to having separate caregivers with open stages or having more than one stage opened at different times within the same fiscal year.

NOTE: Family Preservation Services is under the umbrella of Family Based Safety Services (FBSS).

Family Preservation Services (FPR) are services provided to the child and the family where the caregiver retains legal custody.

Counts children entering Family Based Safety Services Family Preservation Stages during the fiscal year.

NOTE: Family Preservation Services is under the umbrella of Family Based Safety Services (FBSS).

Statewide Intake serves as the “front door to the front line” for all DFPS programs. As the central point of contact for reports of abuse, neglect and exploitation of vulnerable Texans, SWI staff are available 24 hours a day, 7 days per week, 365 days per year. SWI is the Centralized point of intake for child abuse and neglect, abuse, neglect or exploitation of people age 65 or older or adults with disabilities, clients served by DSHS or DADS employees in State Hospitals or State Supported Living Centers, and children in licensed child-care facilities or treatment centers for the entire State of Texas. SWI provides daily reports on call volume per application; hold times per application, etc. and integrates hardware and software upgrades to phone and computer systems to reduce hold times and improve efficiency. NOTE: Past Printed Data Books also included EBC, Re-Entry and Support Staff in all queues total. An abandoned call is a call that disconnects after completing navigation of the recorded message, but prior to being answered by an intake specialist. Legislative Budget Board (LBB) Performance Measure Targets are set every two years during Legislative Sessions. LBB Average Hold Time Targets for English Queue: 2010 11.4 minutes 2011 11.4 minutes 2012 8.7 minutes 2013 8.7 minutes 2014 8.7 minutes 2015 8.7 minutes 2016 7.2 minutes 2017 10.5 minutes 2018 12.0 minutes 2019 9.8 minutes Visit dfps.state.tx.us for information on all DFPS programs