According to the Digital Quality of Life Index, Singapore ranked first across the Asia-Pacific region in terms of e-government in 2023, reaching an index score of 0.97 out of one. South Korea followed closely with 0.94 points.

E-Government develoment index from United Nations e-government knowledge base.

Find more Pacific data on PDH.stat.

Over recent years, online government services have become increasingly common. In 2024, Denmark was ranked first with a near-perfect E-Government Development Index (EGDI) rating of 0.9847. The EGDI assesses e-government development at a national level based on three components: the online service index, the telecommunication infrastructure index, and the human capital index. E-government development and the persisting digital divideAccording to the UN, e-government is a pivotal factor in advancing the implementation of the Sustainable Development Goals. Public services should be accessible to all, and e-government has to harness existing and new technologies to ensure that. There is a risk of a new digital divide, as low-income countries with insufficient infrastructure are lagging, leaving already vulnerable people even more at risk of not being able to gain any advantage from new technologies. Despite some investments and developmental gains, many countries are still unable to benefit from ICTs because of poor connectivity, high cost of access and lack of necessary skills. These factors have a detrimental effect on the further development of e-government in low EGDI-ranked regions such as Africa as the pace of technological progress intensifies. E-government servicesTransactional services are among the most common features offered by e-government websites worldwide. In 2018, it was found that 139 countries enabled their citizens to submit income taxes via national websites. The majority of countries allow citizens to access downloadable forms, receive updates or access archived information about a wide range of sectors such as education, employment, environment, health, and social protection.

As of October 2022, Korea had the highest digital government maturity index score among Organisation for Economic Co-operation and Development (OECD) countries. Denmark ranked second with a score of 0.81. In contrast, Costa Rica had the lowest score on the digital government maturity index, registering a score of 0.22. Additionally, the average score across OECD countries was 0.6.

According to a 2024 survey of the United Nations (UN) member states, 39.4 percent had a very high E-Government Development Index (EGDI). A further 32.1 percent ranked as high. The EGDI is based on three components: the online service index, the telecommunication infrastructure index, and the human capital index.

In 2020, Poland was ranked 24th in the E-governments Development Index. It means the country decreased by nearly 10 positions compared to 2018. In 2024, Poland's ranking improved to 37th.

Telecommunication Infrastructure Index (TII) is a component of the UN E-Government Development Index (EGDI). The range is [0.1]. By assessing the existing information and communications technology (ICT) infrastructure, the TII plays a vital role in ascertaining a country's capacity for e-government development, as a strong infrastructure is essential for delivering digital services and facilitating online interactions between government and citizens. For more details see: https://publicadministration.un.org/egovkb/en-us/About/Overview/-E-Government-Development-Index

According to the 2024 survey of United Nations (UN) member states, Europe was ranked highest with an E-government development index (EGDI) rating of 0.8493. The EGDI is based on three components: the online service index, the telecommunication infrastructure index, and the human capital index.

In 2023, the digital public services in the Netherlands maintained an index score of 99.21 points in terms of user support. This figure has remained unchanged since 2022.

Human Capital Index (HCI) is a component of the UN E-Government Development Index (EGDI). The range is [0,1]. The HCI reflects the human dimension of e-government, underscoring the importance of linking digital government systems to the ability of citizens to utilize them. By assessing literacy rates and other education-related indicators, the HCI gauges a population's readiness to engage with and benefit from e-government initiatives. For more details see: https://publicadministration.un.org/egovkb/en-us/About/Overview/-E-Government-Development-Index

In 2023, Malta was leading among other European countries with the availability of digital public services, with a 100 out of 100 index score. Estonia followed, with a score of 95.83. Overall, the EU average score on digital public service availability was 79.44.

This dataset contains information of 188 Chilean municipalities, where 71% of the national population is concentrate according to 2016 estimates. There are 16 items that can be grouped into five dimensions in order to aggregate the E-Government Index (EGi) 2016, which allows to evaluate the provision of local digital services to citizens

Russia's E-Government Development Index (EDGI) reached approximately 0.85 points in 2024, having increased from two years prior. That indicated an improvement in online communication between authorities and citizens. Russia's score was categorized as Very High-EGDI. The index is based on three components: online services, telecommunication infrastructure, and human capital.

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In 2023, the index score for digital public services for citizens in the Netherlands was approximately 86 points out of 100. In 2022, the score of availability of public services online in the market was 84.6 index points out of 100.

In 2023, the index score for digital public services for businesses in the Netherlands was approximately 89.4, out of 100, down from 86.7 in 2022. The digital public services index score measures the availability of online public services needed for starting a business and conducting regular business operations.

This dataset represents a selection of indicators as presented in the 2023 edition of the Government at a Glance publication related to government revenue and expenditure disaggregation by economic transactions under the System of National Accounts (SNA). Government at a Glance provides a dashboard of indicators assembled to help decision makers and the public analyse and benchmark governments across OECD members and partner countries. This eighth edition provides internationally comparative data on a range of public governance, tools and practices to help identify both strengths and weaknesses in democratic governance. The Structure and indicators section of the Government at a Glance publication, describes its framework and the structure by chapters, as well as the changes compared to the previous 2021 edition.The 2023 edition presents a new structure around these three broad categories: 1) Trust and satisfaction with public services (trust in public institutions, satisfaction with public services); 2) Achieving results with good governance practices (governance of the policy cycle, regulatory governance, budgeting practices, managing public procurement, infrastructure planning and delivery, digital government and open government data); and 3) What resources public institutions use and how are they managed (public finance, public employment, managing human resources). Further information on Government at a Glance 2023 edition via a dedicated web platform, which includes a Government at a Glance Data dashboard (for a selection of indicators in an interactive format) as well as Country fact sheets (key data by country), can be found at: Government at a Glance website

From 2020 onwards, Taiwan's administration has aligned its "Digital Opportunity Survey" with the Organization for Economic Co-operation and Development's "National Digital Well-being Index," transforming it into the "Digital Development Survey." This aims to provide the government with international digital development trends to evaluate the rapid changes in the external environment, reflect on and formulate digital transformation policies that also consider digital inclusion. The survey mainly targets Taiwanese nationals aged 12 and above in households across the 22 counties and cities, conducting random telephone interviews.

This dataset represents a selection of indicators as presented in the 2023 edition of the Government at a Glance publication related to expenditures disaggregated according to the Classification of the Functions of Government (COFOG) under the System of National Accounts (SNA). Government at a Glance provides a dashboard of indicators assembled to help decision makers and the public analyse and benchmark governments across OECD members and partner countries. This eighth edition provides internationally comparative data on a range of public governance, tools and practices to help identify both strengths and weaknesses in democratic governance. The Structure and indicators section of the Government at a Glance publication, describes its framework and the structure by chapters, as well as the changes compared to the previous 2021 edition.The 2023 edition presents a new structure around these three broad categories: 1) Trust and satisfaction with public services (trust in public institutions, satisfaction with public services); 2) Achieving results with good governance practices (governance of the policy cycle, regulatory governance, budgeting practices, managing public procurement, infrastructure planning and delivery, digital government and open government data); and 3) What resources public institutions use and how are they managed (public finance, public employment, managing human resources). Further information on Government at a Glance 2023 edition via a dedicated web platform, which includes a Government at a Glance Data dashboard (for a selection of indicators in an interactive format) as well as Country fact sheets (key data by country), can be found at: Government at a Glance website

Questions (qi) and background variables (b.vi) selected from the CSIS Surveys for the characterization of the dependent variable (d.vi) e-Government practical use (EGU).