The coronavirus (COVID-19) pandemic resulted in social distancing measures and stay-at-home orders across the globe. This was particularly hard for restaurants, which were often forced to close their doors to sit-down diners. As a result, many restaurants relied heavily on delivery, takeout, and other alternatives to sit-down dining. This included the pizza restaurant industry in the U.S. which, while known for offering delivery and takeout options, still suffered during this crisis. When surveyed, pizza operators, suppliers, and distributors were asked what share of sales were made through phone calls - 6.32 percent answered that none of their restaurants' sales were made via phone-in orders. Meanwhile, 46.53 percent stated that over 60 percent of their restaurant sales were made via phone-in orders.

As of August 2020, around ** percent of dining out restaurants in Kolkata were open for business. By contrast, over ** percent of restaurants in Chennai remained closed, although there was no lockdown imposed in this city during the respective month.

India went into a strict, nationwide lockdown from the end of March to the end of ********. By August, the mentioned five big cities had allowed dining restaurants in general to operate.

No. of Seated Diners: % Change: Base 2019: Reopened Restaurants: United States: Massachusetts data was reported at 100.000 % in 12 Mar 2023. This stayed constant from the previous number of 100.000 % for 11 Mar 2023. No. of Seated Diners: % Change: Base 2019: Reopened Restaurants: United States: Massachusetts data is updated daily, averaging 89.670 % from Jun 2020 (Median) to 12 Mar 2023, with 1007 observations. The data reached an all-time high of 100.000 % in 12 Mar 2023 and a record low of 10.240 % in 17 Dec 2020. No. of Seated Diners: % Change: Base 2019: Reopened Restaurants: United States: Massachusetts data remains active status in CEIC and is reported by OpenTable Inc.. The data is categorized under Global Database’s United States – Table OT.SD: Number of Seated Diners: % Change: Same Day of 2019: Reopened Restaurants (Discontinued). [COVID-19-IMPACT]

Comprehensive dataset of 77 Fine dining restaurants in Utah, United States as of July, 2025. Includes verified contact information (email, phone), geocoded addresses, customer ratings, reviews, business categories, and operational details. Perfect for market research, lead generation, competitive analysis, and business intelligence. Download a complimentary sample to evaluate data quality and completeness.

Comprehensive dataset of 7,808 Fine dining restaurants in United States as of July, 2025. Includes verified contact information (email, phone), geocoded addresses, customer ratings, reviews, business categories, and operational details. Perfect for market research, lead generation, competitive analysis, and business intelligence. Download a complimentary sample to evaluate data quality and completeness.

Comprehensive dataset of 186 Fine dining restaurants in Wisconsin, United States as of July, 2025. Includes verified contact information (email, phone), geocoded addresses, customer ratings, reviews, business categories, and operational details. Perfect for market research, lead generation, competitive analysis, and business intelligence. Download a complimentary sample to evaluate data quality and completeness.

No. of Seated Diners: % Change: Base 2019: Reopened Restaurants: United States: Florida data was reported at 100.000 % in 12 Mar 2023. This stayed constant from the previous number of 100.000 % for 11 Mar 2023. No. of Seated Diners: % Change: Base 2019: Reopened Restaurants: United States: Florida data is updated daily, averaging 100.000 % from May 2020 (Median) to 12 Mar 2023, with 1043 observations. The data reached an all-time high of 100.000 % in 12 Mar 2023 and a record low of 32.730 % in 10 May 2020. No. of Seated Diners: % Change: Base 2019: Reopened Restaurants: United States: Florida data remains active status in CEIC and is reported by OpenTable Inc.. The data is categorized under Global Database’s United States – Table OT.SD: Number of Seated Diners: % Change: Same Day of 2019: Reopened Restaurants (Discontinued). [COVID-19-IMPACT]

No. of Seated Diners: % Change: Base 2019: Reopened Restaurants: United States: New York: New York City data was reported at 100.000 % in 12 Mar 2023. This stayed constant from the previous number of 100.000 % for 11 Mar 2023. No. of Seated Diners: % Change: Base 2019: Reopened Restaurants: United States: New York: New York City data is updated daily, averaging 77.275 % from Jun 2020 (Median) to 12 Mar 2023, with 992 observations. The data reached an all-time high of 100.000 % in 12 Mar 2023 and a record low of 3.740 % in 16 Dec 2020. No. of Seated Diners: % Change: Base 2019: Reopened Restaurants: United States: New York: New York City data remains active status in CEIC and is reported by OpenTable Inc.. The data is categorized under Global Database’s United States – Table OT.SD: Number of Seated Diners: % Change: Same Day of 2019: Reopened Restaurants (Discontinued). [COVID-19-IMPACT]

Comprehensive dataset of 3,336 Fine dining restaurants in India as of July, 2025. Includes verified contact information (email, phone), geocoded addresses, customer ratings, reviews, business categories, and operational details. Perfect for market research, lead generation, competitive analysis, and business intelligence. Download a complimentary sample to evaluate data quality and completeness.

The global restaurant industry was seriously impacted by the coronavirus (COVID-19) pandemic. Social distancing measures and general caution towards public places caused many consumers to dine out less. According to the source, the year-over-year change of seated diners in restaurants worldwide, compared to 2019, was **** percent on August 1, 2022. Has the global online food delivery sector grown due to COVID-19? The market size of the global online food delivery sector was estimated to total ***** billion U.S. dollars in 2022, a figure that is forecast to grow to over *** billion U.S. dollars by 2027. Due to the coronavirus (COVID-19) pandemic, and a subsequent lack of in-house dining, worldwide digital restaurant food delivery grew across various countries from 2019 to 2020. Digital delivery services are defined as meals or snacks ordered via mobile app, internet, or text message. In total, digital restaurant delivery increased ** percent globally, with the United States increasing the most at *** percent. What is the leading restaurant chain worldwide? When looking at the global restaurant landscape, the majority of the biggest brands are quick service restaurants (QSRs). In a 2021 ranking of the most valuable quick service brands worldwide, McDonald's came out on top, reaching a brand value of ***** billion U.S. dollars. Meanwhile, Starbucks was a not so close second place, at approximately **** billion U.S. dollars.

Snapshot img

US Fast Casual Restaurants Market Size 2025-2029

US fast casual restaurants market size is forecast to increase by USD 84.5 billion at a CAGR of 13.7% between 2024 and 2029.

US Fast Casual Restaurants Market is experiencing significant growth, driven by the increasing demand for innovation and customization in food menus. Consumers are seeking more personalized dining experiences, leading to the popularity of fast casual concepts that offer a unique blend of affordability, quality, and convenience. Additionally, the market is witnessing an increasing focus on digitalization of services, with contactless ordering and payment options gaining traction in response to the ongoing pandemic. However, the market faces challenges as well. Intense competition from quick-service restaurants and the need to maintain consistent supply chains pose significant hurdles for market growth.
Regulatory compliance and labor costs also add complexity to the operational landscape. To capitalize on opportunities and navigate challenges effectively, companies must stay abreast of consumer trends and invest in digital technologies to enhance the customer experience. Innovation in menu offerings, sustainable sourcing, and strategic partnerships will be key differentiators in this dynamic market.

What will be the size of the US Fast Casual Restaurants Market during the forecast period?

Request Free Sample

 US Fast Casual Restaurants market is experiencing significant growth, driven by various factors. Menu innovation, with an emphasis on vegetarian, vegan, and gluten-free options, caters to diverse dietary preferences and allergies. Customer experience is prioritized through personalized dining, contactless ordering, and mobile payments. Data-driven decision-making and restaurant automation, including artificial intelligence and predictive analytics, optimize operations and reduce labor costs. Franchise models and in-house delivery services expand reach and cater to Generation Z's preference for convenience. Supply chain management and food traceability ensure transparency and sustainability, while omni-channel strategies engage customers through loyalty programs and subscription services.Restaurant analytics provide valuable customer feedback, enabling continuous improvement and operational optimization.

How is this market segmented?

The market research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.

Channel

  Dine-in
  Takeaway


Application

  Franchised
  Standalone


Food Type

  Burger/Sandwich
  Pizza/Pasta
  Asian
  Latin American
  Chicken
  Others


Target Audience

  Millennials
  Working Professionals
  Families


Distribution Channel Specificity

  Specialty Chains
  Online Platforms
  Retail Foodservice


Geography

  North America

    US

By Channel Insights

The dine-in segment is estimated to witness significant growth during the forecast period.

Fast casual restaurants in the US and Canada offer a unique dining experience, blending the speed and convenience of fast food with the quality and ambiance of casual dining. These establishments, which have gained popularity in recent years, use fresh ingredients, digital ordering systems, and self-service kiosks to streamline the dining process while maintaining food quality. Employee training is a key focus to ensure consistent customer service and food safety. Menu innovation and healthy options cater to various consumer preferences, including Generation Z and those seeking sustainable practices. In addition, many fast casual restaurants offer catering services, in-house delivery, and third-party delivery through food delivery platforms.

The franchise model is also common in the fast casual industry, allowing for efficient expansion and operational efficiency. Restaurant technology plays a significant role in fast casual operations, with kitchen display systems, labor scheduling, and point-of-sale systems helping to manage inventory and improve efficiency. Digital marketing and social media marketing are essential for customer engagement and loyalty programs. Food trucks and ghost kitchens are emerging trends in the fast casual industry, offering alternative business models and lower overhead costs. Food safety and food quality are top priorities, with strict adherence to industry standards and regulations. The fast casual industry continues to evolve, with dining trends such as virtual brands, subscription services, and data analytics shaping the future of this dynamic market.

Download Free Sample Report

The Dine-in segment was valued at USD 48.90 billion in 2019 and showed a gradual increase during the forecast period.

Market Dynamics

Our researchers analyzed the data with 2024 as the base year,

Comprehensive dataset of 137 Fine dining restaurants in Missouri, United States as of July, 2025. Includes verified contact information (email, phone), geocoded addresses, customer ratings, reviews, business categories, and operational details. Perfect for market research, lead generation, competitive analysis, and business intelligence. Download a complimentary sample to evaluate data quality and completeness.

Comprehensive dataset of 216 Fine dining restaurants in South Korea as of June, 2025. Includes verified contact information (email, phone), geocoded addresses, customer ratings, reviews, business categories, and operational details. Perfect for market research, lead generation, competitive analysis, and business intelligence. Download a complimentary sample to evaluate data quality and completeness.

Comprehensive dataset of 2 Fine dining restaurants in State of Piauí, Brazil as of June, 2025. Includes verified contact information (email, phone), geocoded addresses, customer ratings, reviews, business categories, and operational details. Perfect for market research, lead generation, competitive analysis, and business intelligence. Download a complimentary sample to evaluate data quality and completeness.

An insightful analysis of the restaurant industry, covering key statistics on market trends, customer demographics, popular cuisines, technological advancements, impact of online delivery services, and future projections for the restaurant sector.

Comprehensive dataset of 73 Fine dining restaurants in Colombia as of July, 2025. Includes verified contact information (email, phone), geocoded addresses, customer ratings, reviews, business categories, and operational details. Perfect for market research, lead generation, competitive analysis, and business intelligence. Download a complimentary sample to evaluate data quality and completeness.

Shifting social trends have significantly influenced the Restaurants industry's performance over recent years. Consumers' busy lifestyles and high workloads have bolstered demand for restaurant meals and takeaway. Restaurants allow consumers to combine dining with leisure and avoid spending time on food preparation. Rising demand for food delivery platforms like Uber Eats has also supported industry revenue, allowing time-poor consumers to purchase home-delivered, restaurant-quality food. A fall in discretionary incomes and recent cost-of-living pressures have restricted patronage for restaurants, as consumers have become more concerned about the costs of dining out. Industry businesses are also finding it extremely difficult to deal with elevated operational costs, including high input, wage and energy expenses. Labour shortages have also been extreme in the industry, with restaurants facing major retention gaps. These factors, along with intense competitive pressures, have curbed the industry’s profitability growth and forced businesses to exit the industry over the two years through 2024-25. Nonetheless, the total number of enterprises in the industry has increased over the past five years as dynamic consumer preferences have created several niches for restaurants to cater to. Overall, industry revenue is anticipated to have soared at an annualised 6.6% over the five years through 2024-25 to $24.1 billion. This includes an expected 2.2% dip in 2024-25. Looking ahead, improving consumer confidence and expanding discretionary incomes are set to support industry revenue. Reeling from the economic challenges of the previous five-year period, restaurants are anticipated to diversify their revenue streams by expanding their service offerings to include merchandise and live events. Restaurants are forecast to focus on improving operational efficiencies to limit costs and boost profitability. There will also be a focus on sustainability efforts as Australian consumers become more discerning about their environmental choices. Overall, industry revenue is projected to climb an annualised 1.0% over the five years through 2029-30 to total $25.5 billion.

No. of Seated Diners: % Change: Base 2019: Reopened Restaurants: Mexico data was reported at 100.000 % in 12 Mar 2023. This stayed constant from the previous number of 100.000 % for 11 Mar 2023. No. of Seated Diners: % Change: Base 2019: Reopened Restaurants: Mexico data is updated daily, averaging 86.300 % from Apr 2020 (Median) to 12 Mar 2023, with 1027 observations. The data reached an all-time high of 100.000 % in 12 Mar 2023 and a record low of 9.870 % in 01 Apr 2020. No. of Seated Diners: % Change: Base 2019: Reopened Restaurants: Mexico data remains active status in CEIC and is reported by OpenTable Inc.. The data is categorized under Global Database’s Mexico – Table OT.SD: Number of Seated Diners: % Change: Same Day of 2019: Reopened Restaurants (Discontinued). [COVID-19-IMPACT]

Comprehensive dataset of 191 Fine dining restaurants in Georgia, United States as of July, 2025. Includes verified contact information (email, phone), geocoded addresses, customer ratings, reviews, business categories, and operational details. Perfect for market research, lead generation, competitive analysis, and business intelligence. Download a complimentary sample to evaluate data quality and completeness.

Comprehensive dataset of 5 Fine dining restaurants in Erzurum, Turkey as of July, 2025. Includes verified contact information (email, phone), geocoded addresses, customer ratings, reviews, business categories, and operational details. Perfect for market research, lead generation, competitive analysis, and business intelligence. Download a complimentary sample to evaluate data quality and completeness.