Owing to the increasing internet user base and favorable market conditions, India has a lot of potential in the e-commerce industry. Growing at an exponential rate, the market value of the e-commerce industry in India was 123 billion U.S dollars in 2024. This number was estimated to reach 300 billion U.S. dollars by 2030.

E-commerce platforms

The competition in the e-commerce business in India is fierce. The market is filled with many local and foreign companies trying to hold the maximum market share. Flipkart and Amazon were the leading ecommerce retailers in the country. Moreover, electronics and apparel are the most popular shopping categories among Indian consumers.

Growing trend of e-commerce

Increasing growth in the e-commerce industry is attributed to a number of reasons. Digitizing the economy and provision of affordable internet are a few of many reasons that boosted the growth of digital sales in India. In 2024, the e-commerce sales across India were estimated to increase by over 19 percent. Consequently, the revenue-generating potential has also increased. The average retail e-commerce revenue collected per user was more than 85 U.S dollars.

The e-commerce market in India is experiencing substantial growth, with the overall market size reaching 116 billion U.S. dollars in 2023. The segment with the highest market size was smartphones, valued at 35 billion U.S. dollars. This underscores the increasing significance of e-commerce in the Indian retail landscape, reflecting a shift in consumer behavior and preferences toward online shopping. E-commerce sector growth The e-commerce industry is experiencing fierce competition due to the presence of domestic and international companies. The e-commerce market size was estimated to be 123 billion U.S. dollars in 2024. This growth is fuelled by the increasing smartphone penetration, internet user base, and other favorable market conditions. Notably, the revenue growth of the e-commerce market has been consistently high, with over 15 percent as of 2024. Direct-to-consumer (D2C) market trends The e-commerce sector in India is witnessing a significant transformation. Especially, the D2C market is rapidly expanding and is expected to reach 100 billion U.S. dollars by 2025. One factor contributing to the D2C boom is the convenience of establishing online stores. Additionally, a great combination of major and mid-sized investors has supported India's D2C initiative. Over two billion U.S. dollars were invested in D2C brands.

The Report Covers E Commerce Companies in India and the Market is Segmented by B2C E-Commerce (Beauty and Personal Care, Consumer Electronics, Fashion and Apparel, Food and Beverage, Furniture and Home), and B2B E-Commerce.

As of 2024, the revenue growth of the e-commerce market was over 15 percent in India. The e-commerce market had the highest growth at over 54 percent in 2020. During the COVID-19 pandemic, consumers switched to online shopping for groceries and other essentials due to lockdowns and social distancing.

In 2023, the revenue generated by the e-commerce market amounted to about 51 billion U.S. dollars in India. This market witnessed exponential growth, with rising internet penetration and smartphone usage across the country. It is projected that by 2029, the revenue from the e-commerce market will likely surpass 100 billion dollars.

E-commerce in India

The Indian e-commerce sector is anticipated to reach approximately 350 billion U.S. dollars by 2030, with Amazon and Flipkart emerging as the dominant players in this marketplace. Amazon leads in terms of monthly visits, while Flipkart, a domestic e-commerce platform, demonstrated a steady increase in its revenue. These trends are indicative of the digital transformation in the country’s retail sector.

Consumer preference

As the digital buyer base in India is expected to surpass 420 million by 2027, the transition to online shopping presents its own set of challenges. A notable number of Indian consumers still prefer the traditional retail experience, where they can physically inspect products and benefit from the guidance of salespersons. Despite these challenges, the adaptability of the e-commerce sector is paving the way for a more customer-centric retail experience.

The India E-commerce market is valued at USD 24 billion, with strong growth driven by increased internet penetration, the proliferation of smartphones, and supportive government initiatives like the Digital India program and the introduction of the Government e-Marketplace (GeM). Get the more industry growth, segmentation, key players and revenue statistics.

In 2022, the business-to-consumer (B2C) e-commerce market size stood at 65 billion U.S. dollars in India. The B2C e-commerce market is likely to increase to 380 billion U.S. dollars by 2030. Moreover, branded websites saw a significant growth of over 80 percent in the B2C e-commerce market.

Social commerce

Social media plays a crucial role in day-to-day life due to increased internet penetration and the availability of low-cost data packages. As a result, social media platforms have over 860 million active users. Social commerce has become popular because social media offers brands not only a platform for advertisement but also for sales of products. Therefore, the market size of social commerce in India was estimated to be 18 billion U.S. dollars in 2024. The popular social commerce platforms in the country are Facebook, Instagram, and Snapchat.

Live commerce

The new form of e-commerce deals with the use of digital platforms to sell products and engage with customers through livestream mostly with the help of influencers. Major e-commerce players such as Flipkart, Amazon, and Myntra have incorporated live commerce, with the beauty and personal care segment being the most popular. About 70 percent of Indian consumers are interested in using live commerce while shopping. Besides, the main reason for using live commerce was that consumers can get answers related to the warranty and return of products bought online.

The E-Commerce Market for Lighting Industry is Segmented by Segment (residential, Commercial, Industrial, And Outdoor Lighting) and by Geography (North America [United States, Canada], Asia Pacific [China, India, Japan, And the Rest of Asia-Pacific], Europe, Middle East and Africa, Rest of the World). The Market Sizes and Forecasts are Provided in Terms of Value in USD for all the Above Segments.

The pharmaceutical eCommerce market value is estimated to be US$ 75,527.4 million in 2024. The market is predicted to grow at a CAGR of 14.4% during the forecast period. The market valuation is estimated to reach US$ 290,824.8 million by 2034.

Report Attribute	Details
Pharmaceutical eCommerce Market Size (2024)	US$ 75,527.4 million
Anticipated Market Value (2034)	US$ 290,824.8 million
Projected Growth Rate (2024 to 2034)	14.4% CAGR

Historical Analysis of the Pharmaceutical eCommerce Market Vs Demand Outlook

Attributes	Details
Pharmaceutical eCommerce Market Value (2019)	US$ 54,772.1 million
Historical Market Revenue (2023)	US$ 73,315.6 million
Historical CAGR (2019 to 2023)	7.6%

Country-wise Insights

Countries	CAGR (2024 to 2034)
United States	7%
Germany	8%
United Kingdom	8.7%
India	20.7%
China	16%

Category-wise Insights

Attributes	Details
Top Product Type	Over-the-counter Product
Market Share in 2024	63.7%

Attributes	Details
Top End User	Consumer or Individuals
Market Share in 2024	29.8%

Pharmaceutical eCommerce Market Report Scope

Attribute	Details
Estimated Market Size (2024)	US$ 75,527.4 million
Projected Market Size (2034)	US$ 290,824.8 million
Anticipated Growth Rate (2024 to 2034)	14.4%
Forecast Period	2024 to 2034
Historical Data Available for	2019 to 2023
Market Analysis	US$ million or billion for Value and Units for Volume
Key Regions Covered	North America, Latin America, Europe, Middle East & Africa (MEA), East Asia, South Asia and Oceania
Key Segments Covered	By Product Type, By End Use Verticals, and By Region
Key Companies Profiled	Netmeds Marketplace Ltd. EasyMedico Medlife Amazon. Inc Apotek The Kroger Co. Walgreen Co. Giant Eagle, Inc. Walmart Express Scripts CVS Health Optum, Inc. L Rowland & Co (Retail) Ltd Zur Rose Group AG McKesson Corporation SHOP-APOTHEKE EUROPE N.V. UK Meds Direct Ltd. Walgreens Boots Alliance, Inc. DocMorris
Report Coverage	Market Forecast, Company Share Analysis, Competition Intelligence, DROT Analysis, Market Dynamics and Challenges, and Strategic Growth Initiatives
Customization & Pricing	Available upon Request

The Indian Battery E-Commerce Market Report is Segmented by Battery Type (Lead-Acid, Lithium-Ion, and Other Battery Types). The Report Offers the Market Size and Forecast for the Indian Battery E-Commerce Market in Revenue (USD) for all the Above Segments.

India E-Commerce Market is valued at USD 92.95 Billion in 2023 and is anticipated to reach USD 504.87 Billion by 2031, growing at a CAGR of 21.5% from 2024 to 2031.

Key Market Drivers:

Increasing Internet Penetration: India has the second-largest internet user base globally, with approximately 881 million users as of 2023. This number is projected to exceed 900 million by 2025, significantly expanding the potential customer base for e-commerce platforms, especially in rural areas where internet access is rapidly increasing.
Government Initiatives: Government policies such as the Digital India campaign aim to create a trillion-dollar online economy by 2025. Initiatives like the National Logistics Policy are designed to improve logistics efficiency and reduce costs, facilitating smoother e-commerce operations across the country.

The Market Report Covers India E-Commerce Packaging Companies and is Segmented by Type (Boxes and Protective Packaging) and End-user Industry (Fashion and Apparel, Consumer Electronics, Food and Beverage, and Personal Care Products). The market share and forecasts are provided for all the segments in terms of value.

According to Cognitive Market Research, the global cross-border e-commerce market size is USD 791542.2 million in 2024 and will expand at a compound annual growth rate (CAGR) of 30.50% from 2024 to 2031.

North America held the major market of more than 40%of the global revenue with a market size of USD 316616.88million in 2024 and will grow at a compound annual growth rate (CAGR) of 28.7%from 2024 to 2031.
Europe accounted for a share of over 30% of the global market size of USD 237462.66million.
Asia Pacific held the market of around 23% of the global revenue with a market size of USD 182054.71million in 2024 and will grow at a compound annual growth rate (CAGR) of 32.5%from 2024 to 2031.
Latin America's market will have more than 5% of the global revenue with a market size of USD 39577.11million in 2024 and will grow at a compound annual growth rate (CAGR) of 29.9%from 2024 to 2031.
Middle East and Africa are the major markets of around 2% of the global revenue with a market size of USD 15830.84 million in 2024 and will grow at a compound annual growth rate (CAGR) of 30.2%from 2024 to 2031.
The Credit/Debit Cards held the highest Cross border E commerce market revenue share in 2024.

Key Drivers of Cross border E commerce Market

Increasing Internet Penetration and Smartphone Adoption to Increase the Demand Globally

One of the key drivers in the cross-border e-commerce market is the increasing internet penetration and smartphone adoption worldwide. As more people gain access to the internet and smartphones, the potential customer base for online shopping expands, leading to a surge in cross-border e-commerce activities. The convenience of shopping online from international retailers, coupled with the availability of a wide range of products and competitive prices, has fueled the growth of cross-border e-commerce. Moreover, the ease of payment through digital wallets and online payment platforms has further facilitated cross-border transactions. This trend is expected to continue as internet infrastructure improves and smartphone technology becomes more affordable, driving the growth of cross-border e-commerce.

Growing Preference for Global Brands and Product Variety to Propel Market Growth

Another key driver in the cross-border e-commerce market is the growing preference among consumers for global brands and a wider variety of products. Cross-border e-commerce allows consumers to access products that may not be available in their local markets, giving them access to a broader selection of goods from around the world. This has led to an increase in demand for international brands and niche products that cater to specific interests and preferences. Additionally, cross-border e-commerce offers consumers the opportunity to compare prices and quality across different markets, empowering them to make informed purchasing decisions. As a result, retailers are increasingly focusing on expanding their product offerings and improving the shopping experience for cross-border shoppers, driving the growth of cross-border e-commerce.

Restraint Factors Of Cross border E commerce Market

Complex Regulatory Environment to Limit the Sales

One of the key restraints in the cross-border e-commerce market is the complex regulatory environment governing international trade and e-commerce. Different countries have varying regulations and policies regarding taxes, customs duties, import/export restrictions, and consumer protection laws, which can create barriers for cross-border e-commerce businesses. Adhering to these regulations can be challenging for e-commerce companies, especially smaller businesses that may not have the resources to navigate the complexities of international trade laws. This can result in delays, additional costs, and legal issues, limiting the growth of cross-border e-commerce.

Impact of Covid-19 on the Cross border E-commerce market

The Covid-19 pandemic has had a significant impact on the cross-border e-commerce market. With lockdowns and restrictions on movement imposed worldwide, consumers increasingly turned to online shopping for their needs. This surge in online shopping resulted in a spike in cross-border e-commerce as consumers sought products not available in their local markets or looked for better deals abroad. However, the pandemic also brought challenges such as disruptions in supply chains, logistics...

The size of the India E-commerce Market was valued at USD XX Million in 2023 and is projected to reach USD XXX Million by 2032, with an expected CAGR of XXX % during the forecast period. India has recently experienced very fast growth in the e-commerce market, which can be contributed to by rising internet penetration, increasing use of smartphones, and a middle-class population with higher disposable incomes. Consumers are shifting toward online channels for purchasing everything, including electronics, clothing, groceries, and household products. Major e-commerce players that dominate the market include those such as Amazon, Flipkart, and Reliance's JioMart, using competitive pricing, vast inventories, and convenient options for delivery. The growth of online payments, promoted by policies like the Digital India program, has further added value to this trend, making a transaction more secure and thus accessible. In addition, the COVID-19 pandemic accelerated the shift to online shopping as consumers felt safer and more convenient about home delivery. With government promotion of a cashless economy and a young and highly tech-savvy population, the e-commerce market of India is expected to be robust in the future as well.

Online shopping sales across India amounted to around 67 billion U.S. dollars in 2021. The e-commerce market is likely to grow to over 145 billion U.S. dollars by 2025. The e-commerce market in India is the fastest-growing market in the world.

Online retail segments

In fiscal year 2017, the retail market was led by electronics with a penetration rate of about 20 percent. However, in terms of groceries, local offline vendors or kiranas continued to be the preferred choice for daily groceries due the ease of bargaining and benefitting from the ‘old-customer’ designation with extra rations as a gesture from the vendor. Nevertheless, the number of online shoppers in the country was estimated to increase to over 220 million in 2025, up from around 80 million in 2017.

Impact of COVID-19 on the market

The coronavirus outbreak in March 2020 caused a surge in prices across e-commerce platforms. Panic purchasing resulted in the shortage of sanitary and food items online as well as in physical stores across the country. As the online consumption continued to increase, unscrupulous sellers jacked up the prices on certain items. Amazon and Flipkart, the two e-commerce market leaders in India urged sellers and even blocked certain products to exercise responsible pricing. Manufacturers increased production in order to keep up with the supply of fast-moving items. With the uncertainty surrounding the impact of COVID-19, manufacturers and retailers will presumably have to work in unison to keep track of an unprecedented demand and supply scenario.

E-Commerce Personal Care Products Market is segmented by Product Type (Hair Care, Skin Care, Oral Care, Bath and Shower, and Deodorants and Antiperspirants), Type (Conventional and Natural/Organic), Platform Type (Third Party Retailer and Company Own Website), and Geography (North America, Europe, Asia Pacific, South America, and Middle East and Africa). The report offers market size and values in (USD million) during the forecasted years for the above segments.

In 2023, the Indian online food delivery market was worth 7.4 billion U.S. dollars. The delivery market was expected to grow and reach 24 billion U.S. dollars in 2026 .

Growth in the online food delivery sector post-COVID-19 Restricted mobility during the coronavirus pandemic and lockdowns led to the monumental growth in the online food delivery sector in the country. Restaurants and cafes, which did not offer delivery services earlier, had to provide or join food delivery services to stay afloat. However, to sustain this increased influx in revenue post lockdowns, delivery services came up with with customer retention strategies such as pay-later and subscription offers.

Demand for gig employees in online food delivery The rising demand for online food delivery services along with hikes in fuel prices and flat pay led to a shortage in personnel in the delivery sector. Furthermore, about 40 percent of the drivers in leading delivery services like Zomato and Swiggy would quit within a month of joining. Higher wages and transition to electric vehicles could pave the way for retaining gig employees.

Snapshot img

E-Commerce Retail Market Size 2024-2028

The e-commerce retail market size is forecast to increase by USD 4,061.3 billion at a CAGR of 11.2% between 2023 and 2028. The market is witnessing significant growth, driven by the increasing use of digital devices for purchasing everyday basics and luxury items. Headless e-commerce architecture, which separates the front-end presentation layer from the back-end services, is gaining popularity for its flexibility and faster time-to-market. Market trends include the integration of artificial intelligence for personalized shopping experiences and the adoption of augmented reality for enhanced product visualization. Payment gateways and digital wallets are becoming essential features for seamless transactions, while security remains a top priority with the implementation of advanced security features. Strict regulatory policies related to compliance and customer protection further fuel market growth. Overall, the market is poised for continued expansion, driven by technological innovations and evolving consumer preferences.

What will be the Size of the Market During the Forecast Period?

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The market is experiencing significant growth, driven by the increasing popularity of online shopping for daily essentials and luxury products. Smartphones have become the primary device for accessing online platforms, making mobile technologies essential for retailers. Cross-border e-commerce is also gaining traction, enabling consumers to purchase items from different countries. Retail e-commerce includes business-to-business (B2B) and consumer-to-consumer (C2C) transactions. E-commerce platforms are integrating inventory management, order processing, payment integration, mobile applications, and responsive websites to enhance the shopping experience. Digital payment methods, including voice orders and augmented reality, are also becoming increasingly popular. The market's growth is influenced by factors such as internet penetration, convenience shopping, and the availability of computer, smartphone, and tablet devices. Data security is a critical concern for consumers and retailers, necessitating security measures to protect sensitive information. The market is expected to continue its growth trajectory, offering significant opportunities for businesses in the e-commerce sector.

Market Segmentation

The market research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion' for the period 2024-2028, as well as historical data from 2018-2022 for the following segments.

Product

  Apparel and accessories
  Groceries
  Footwear
  Personal and beauty care
  Others


Modality

  Business to business (B2B)
  Business to consumer (B2C)
  Consumer to consumer (C2C)


Geography

  APAC

    China
    India
    Japan
    South Korea


  North America

    Canada
    US


  Europe

    Germany
    UK
    France
    Italy


  South America



  Middle East and Africa

By Product Insights

The apparel and accessories segment is estimated to witness significant growth during the forecast period. The market, particularly in sectors such as apparel and accessories, is witnessing significant growth due to several factors. Increasing consumer affluence, the trend toward premiumization, and the shift toward organized retail are key drivers of this expansion. In India, the domestic lifestyle industry, which encompasses apparel, beauty, accessories, and footwear, is projected to reach USD 210 billion by 2028. A significant factor fueling this growth is the Gen Z demographic, which is heavily influenced by social media trends and is increasingly turning to online platforms for shopping. This demographic's preference for the latest fashion trends and their willingness to invest in premium products make them a crucial segment for e-commerce retailers. Hybrid marketplaces, which combine elements of both pure marketplaces and traditional retail, are gaining popularity in the e-commerce retail landscape.

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The apparel and accessories segment accounted for USD 1,183.90 billion in 2018 and showed a gradual increase during the forecast period.

Regional Insights

APAC is estimated to contribute 42% to the growth of the global market during the forecast period. Technavio's analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period.

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The Asia Pacific region is witnessing significant growth in the market due to innovative hybrid marketplaces and strategic partnerships that facilitate cross-border trade. In Japan, for instance, there is an increasing trend towards pure marketplaces that offer services to assist retailers in managing i

In 2021, the market size of business-to-business (B2B) e-commerce was worth 5.6 billion U.S. dollars in India. The market size of B2B e-commerce is likely to increase to about 60 billion U.S. dollars in the year 2025. B2B e-commerce is the online selling of products or services between businesses.

Snapshot img

Voice Commerce Market Size 2025-2029

The voice commerce market size is forecast to increase by USD 80.21 billion, at a CAGR of 22.7% between 2024 and 2029.

The market is experiencing significant growth, driven by key factors such as enhanced purchasing convenience and the rising adoption of voice-enabled devices. The use of voice technology for shopping offers consumers a more seamless and hands-free experience, making it an attractive option for many. However, data security and privacy concerns remain a challenge for the market, as consumers express apprehension about sharing sensitive information through voice commands. Addressing these concerns through strong security measures and transparent data handling practices will be crucial for the market's continued growth. Overall, the market holds immense potential for innovation and disruption in the retail sector.

What will be the Size of the Voice Commerce Market During the Forecast Period?

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The voice of the market is experiencing significant growth as consumers seek greater convenience and accessibility in their shopping experiences. This emerging trend allows users to interact with e-commerce platforms through voice assistance technology, enabling them to make purchases using smart speakers, virtual digital assistants, and other voice-enabled devices. voice commerce applications span various industries, including travel, hospitality, entertainment, personal care electronics, household supplies, and more.
This innovation is particularly beneficial for individuals with visual impairments, as it offers a time-saving alternative to traditional browsing and purchasing methods. The market is expected to continue expanding, with technological applications in personal care, electronics, household appliances, groceries, arts and crafts, and other sectors poised for significant growth. The market represents a promising avenue for businesses looking to enhance their customer experience and stay competitive in the rapidly evolving e-commerce landscape.

How is this Voice Commerce Industry segmented and which is the largest segment?

The voice commerce industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.

Application

  Personal care
  Electronics
  Household appliances
  Groceries
  Others


Geography

  North America

    Canada
    US


  Europe

    Germany
    UK
    France
    Italy


  APAC

    China
    India
    Japan


  South America

    Brazil


  Middle East and Africa

By Application Insights

The personal care segment is estimated to witness significant growth during the forecast period. Voice commerce, a burgeoning sector in e-commerce, allows consumers to make purchases using voice commands through various technological applications. Convenience and accessibility are key benefits, enabling users to shop hands-free, saving time, and facilitating transactions on smart speakers, virtual digital assistants, smartphones, and other devices. This market includes e-commerce platforms, innovation hubs, and various industries such as travel, hospitality, entertainment, personal care electronics, household supplies, and more. Voice commerce caters to individuals with visual impairments and physical limitations, enhancing the shopping experience. However, concerns regarding security, data collection, and regulations, as well as trust issues and consumer awareness, may impact market growth. E-commerce infrastructure, digital payment systems, and logistics networks are essential components of this market, driving consumer spending despite economic uncertainty.

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The personal care segment was valued at USD 6.37 billion in 2019 and showed a gradual increase during the forecast period.

Regional Analysis

North America is estimated to contribute 43% to the growth of the global market during the forecast period.Technavio's analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period.

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Voice commerce, a technological application of artificial intelligence (AI) and voice assistance, is revolutionizing the shopping experience in the US and Canada. This market is primarily driven by the convenience and accessibility it offers to end-users. The e-commerce sector, including industries such as personal care, electronics, household supplies, and others, is leveraging it to enhance their customer experience and gain a competitive edge. Individual consumers, who are increasingly becoming tech-savvy, are adopting this innovative shopping m