Eurofound's e-survey 'Living, working and COVID-19' captures how the pandemic impacts living and working in Europe. The survey looks at quality of life and well-being, with questions ranging from life satisfaction, happiness and optimism, to health and levels of trust in institutions. Respondents are also asked about their work situation, their work–life balance and level of teleworking during COVID-19. The survey also assesses the impact of the pandemic on people’s living conditions and financial situation.

Stringent COVID-19 public health and social measures (PHSMs) have challenged the work of animal health professionals, especially in the early phase of the pandemic. We aimed to qualitatively describe how COVID-19 PHSMs have affected the surveillance and control of African swine fever (ASF) in Europe, assess how professionals engaged in these activities perceived the impact of the COVID-19 crisis, and identify potential areas of improvement. An online questionnaire was proposed via email between 9 December 2020 and 22 January 2021 to professionals engaged in ASF-related activities in Europe and Eastern neighboring countries. The questionnaire contained questions pertaining to ASF surveillance and control activities between March and May 2020, respondent's perception of the impact of COVID-19 PHSMs on these activities, and respondent's opinion on potential improvements to prepare FOR future crises. Economic and sanitary variables were used to describe the national contexts over the study period. Twenty-seven respondents from 24 countries participated to the study. Essential activities related to surveillance and management of ASF were reduced and/or adapted but maintained in most surveyed countries. Communication was mentioned as the first area of improvement during crisis while maintenance of efficient veterinary services and surveillance activities were cited second and third top priorities. The need for the development of remote procedures was also recognized. Some respondents highlighted difficulties in ensuring biosecurity and biosafety of the field actors due to shortage in protective equipment. Only a small majority (52%) of the survey participants agreed that their institution/working group is better prepared to future lockdown-type situations. Our study emphasizes that short-term measures were globally successful to tackle the immediate impacts of the COVID-19 crisis on the routine duties of professionals involved in ASF surveillance and control. Our findings suggest that country-specific improvements are necessary to support and advance the preparedness of the actors involved in infectious animal disease surveillance and control in case lockdown-like measures are implemented. Overall, our results highlight the crucial importance of recognizing animal health services as essential activities during crisis.

Since 24 February 2022, the European Union has experienced a mass influx of people fleeing the war in Ukraine. In response, the European Council activated the Temporary Protection Directive for the first time providing minimum protection standards for people fleeing the war. The survey explored how people fleeing the war experienced the assistance provided to them and seeks to identify the problems they face. The findings support policy makers to further develop and target their responses. The Online survey on persons displaced from Ukraine was carried out by the European Union Agency for Fundamental Rights (FRA) in 2022. The survey targeted people living in ten EU Members States: Bulgaria, Czechia, Estonia, Germany, Hungary, Italy, Poland, Romania, Slovakia and Spain. It was a large-scale open online survey into experiences and views of people fleeing the war in Ukraine. The survey addressed a wide range of issues related to displaced persons’ stay in the EU, including access to employment, education, housing, healthcare, language learning and other issues affecting their social and economic integration. It also asked people about their experiences of violence.

Online survey software developers have seen robust revenue growth over the past five years, driven by heightened demand for real-time feedback amid economic turbulence. Companies across retail, healthcare and the public sector turned to online survey platforms to gauge shifting customer sentiment and employee satisfaction, resulting in a 17.9% surge in revenue in 2022. Research and development (R&D) spending soared as businesses sought product differentiation, while public agencies, like the US Department of Veterans Affairs, adopted survey tools for large-scale feedback. Despite controlling a collective four-fifths of the market, major companies Qualtrics and Momentive Global have remained unprofitable, with heavy R&D expenses and stock-based compensation driving persistent losses. These losses attracted private equity interest, culminating in major acquisitions by Silver Lake and STG in 2023. Revenue has surged at a CAGR of 7.6% to an estimated $2.4 billion over the five years through 2025. Innovation has become central to the online survey software industry, reshaping user experience and competition. Artificial intelligence now allows users to automate question generation, reduce bias and analyze respondents' sentiments. Features like Typeform's jumps and interactive formats have boosted completion rates. As clients expect more from their chosen platform, developers have doubled down on expensive AI enhancements and analytics tools to stay competitive. However, these advancements are costly to develop and maintain. While innovation drives revenue and market relevance, it has also stifled profitability by inflating operational costs and intensifying the need for continuous upgrades. The next five years will likely bring slower revenue growth for online survey software developers as corporate profit slumps and businesses scrutinize discretionary spending. Still, economic uncertainty will maintain demand for survey insights, especially in areas like workforce management and product development. Companies will expand their plan options, offering affordable versions for cost-conscious buyers and premium packages featuring personalized, AI-driven analytics for larger enterprises. Stricter data privacy laws will force platforms to bolster security and transparency. Revenue is set to climb at a CAGR of 2.6% to an estimated $2.7 billion through the end of 2030.

Online Survey Software Market size was valued at USD 1.35 Billion in 2024 and is projected to reach USD 3.285 Billion by 2031, growing at a CAGR of 11.75% from 2024 to 2031.

Online Survey Software Market Drivers

Increased Need for Remote Work: The COVID-19 pandemic has accelerated the shift towards remote work. This has created a demand for tools that can be used to collect feedback and data from employees who are not located in the same office. Online survey software is a perfect solution for this, as it allows businesses to easily create and distribute surveys to employees regardless of their location.

Growing Adoption of Mobile Devices: More and more people are using smartphones and tablets to access the internet. This has led to a growing demand for online survey software that is mobile-friendly. Survey creators are increasingly prioritizing features that ensure their surveys can be accessed and completed seamlessly on any device.

Advancements in Survey Technology: Online survey software is constantly evolving, with new features and functionalities being added all the time. These advancements make it easier for businesses to create and distribute surveys, as well as to analyze the data they collect. For instance, features like advanced question branching, logic jumps, and skip logic can improve the flow and user experience of surveys.

Online Survey Tool Market Outlook

The global online survey tool market size was valued at approximately USD 4.2 billion in 2023 and is projected to reach USD 9.5 billion by 2032, registering a CAGR of 9.1% during the forecast period. The growth of this market is significantly driven by the rising need for data-driven decision-making in businesses and other organizations. Factors such as technological advancements, increased internet penetration, and the growing trend of remote and hybrid work setups are key contributors to the market's expansion.

The rising adoption of online survey tools in various industries, including healthcare, education, and market research, is a primary growth driver. Organizations across these sectors are increasingly recognizing the importance of gathering actionable insights from their stakeholders, such as customers, employees, and partners. This need for accurate and timely data collection has led to a surge in demand for sophisticated survey tools that offer advanced features like real-time analytics, customizable templates, and integration capabilities with other software platforms.

Moreover, the proliferation of internet connectivity and the advent of mobile technology have amplified the reach and accessibility of online survey tools. As more people rely on smartphones and other mobile devices for daily activities, survey tools optimized for mobile use have gained prominence. This trend is particularly notable in regions with rapidly growing internet user bases, such as Asia Pacific and Latin America. The convenience of mobile-friendly surveys not only enhances user engagement but also ensures higher response rates, thereby improving the quality of collected data.

Another significant growth factor is the increasing emphasis on employee and customer experience management. Organizations are investing in tools that enable them to gauge satisfaction levels, understand preferences, and identify areas for improvement. This focus on experience management is particularly evident in sectors like retail, healthcare, and education, where stakeholder feedback directly influences service quality and operational efficiency. As a result, the demand for robust online survey tools that facilitate seamless feedback collection and analysis is expected to continue rising.

The emergence of Online Polling Software has revolutionized the way organizations collect and analyze feedback. Unlike traditional survey methods, online polling software provides a dynamic and interactive platform that allows for real-time data collection and analysis. This software is particularly beneficial for businesses looking to engage with their audience in a more meaningful way, as it offers features such as instant result visualization and customizable polling options. As organizations strive to make data-driven decisions, the integration of online polling software into their operations can significantly enhance their ability to gather actionable insights quickly and efficiently. This tool is not only cost-effective but also scalable, making it an ideal solution for businesses of all sizes seeking to improve their feedback mechanisms.

From a regional perspective, North America is anticipated to dominate the online survey tool market throughout the forecast period, owing to the early adoption of advanced technologies and the presence of numerous leading market players. However, the Asia Pacific region is expected to witness the highest growth rate, driven by increasing digitalization efforts, a burgeoning internet user base, and the rising popularity of e-commerce and online education platforms. The diverse and dynamic nature of this region's markets presents ample opportunities for online survey tool providers to expand their footprint and cater to a wide range of industry needs.

Component Analysis

The online survey tool market can be broadly segmented into software and services. The software segment encompasses various types of survey tools, ranging from basic solutions designed for small-scale surveys to advanced platforms offering extensive customization and integration capabilities. These tools are essential for creating, distributing, and analyzing surveys, making them the backbone of the online survey ecosystem. The increasing demand for user-friendly and feature-rich survey software is driving significant growth in this segment, as organizations seek to streamline their data collection processes and derive actionable insights from

The USGS, on behalf of the Joint Fire Science Program (JFSP), conducted an evaluation of the Fire Science Exchange Network (FSEN), which connects wildland fire scientists and practitioners through 15 individual exchanges across the United States to help address complex wildfire needs and challenges. This data set is from an online survey sent to more than 16,000 exchange network users during February 2021, who were compiled from the electronic mailing lists for each exchange. Respondents were asked their opinions on the importance, quality, and delivery of information for 16 key fire science topics, the prioritization of FSEN objectives, and from where and to what extent respondents are gathering information on key topics.

This collection consists of a survey(N=526, 398 variables) answered by academic researchers interested in e-Research. There is a general perception that the social science community lacks a sufficient level of awareness of e-social science, and that this had a braking effect on the take-up of advances in ICTs as tools for social research. Many e-Social Science initiatives have been launched around the world, but little is known about their visibility and take-up across the disciplines. Are social scientists aware of e-research initiatives? What are the characteristics of early adopters of e-social science practices and technologies? In order to explore these questions, we fielded a Web-based survey instrument in early 2008. It sought to describe the ways in which social scientists use software tools to enable research, and to measure attitudes and awareness of developments in e-Research. The topics focused on: (1) perceived impacts on the quality of research, (2)the use and usability of e-research tools and (3)funding. Survey respondents reflected those interested in e-social science, providing some evidence of where early adoption is likely to occur, and the factors relating to support for these initiatives. Early adoption and interest in e-research practices represent a wide range of methodological traditions, but we found that those most interested in e-research tend to be among a cohort of more recent graduates of doctoral programs. This project is part of a portfolio of work being conducted of the National Centre for e-Social Science (NCeSS) to investigate the application of new grid technologies in the social sciences. The project will build an e-Infrastructure on the UK National Grid Service (NGS) to provide integrated access to a variety of resources for social science research, including datasets, tools, services and easy-to-use user environments. Specifically, it will: (1) make available new, powerful, easy-to-use research tools and services which will reduce the effort needed to integrate and re-use datasets, and simplify the way that research is currently carried out; (2) provide a testbed for the development of metadata and service registries, tools for user authorisation and authentication, and user portals and collaborative virtual user environments; (3) lay foundations for an integrated strategy for the future development and support of e-infrastructure and services, and produce a road-map that identifies the human, technical and financial resources required to pursue the strategy; (4) leverage infrastructure investment being made by UK e-Science core programme and JISC for the benefit of the Social Sciences; (5) promote synergies across NCeSS and other ESRC investments, co-ordinate activities, encourage mutual support and identify areas in which to promote the benefits of common policies and technology standards. Data was collected via an online survey.

Online Survey Software Market Report is Segmented by Organization Size (Large Enterprises, Smbs), Deployment Model (Cloud, On-Premise), Application (Customer Experience and Feedback, Employee Engagement and HR, and More), End-User Industry (BFSI, Healthcare and Life Science, and More), Survey Distribution Channel (Email and Web Links, and More), and by Geography. The Market Forecasts are Provided in Terms of Value (USD).

Online Survey Software Market was valued at $1.49 Billion in 2023, and is projected to reach $USD 4.35 Billion by 2032, at a CAGR of 11.3% from 2023 to 2032.

This study aimed to evaluate changes in dietary and lifestyle habits during the period of confinement due to the first wave of the COVID-19 pandemic in Ibero-American countries. A cross-sectional investigation was conducted with 6,325 participants of both genders (68% women), over 18 years of age and from five countries: Brazil (N = 2,171), Argentina (N = 1,111), Peru (N = 1,174), Mexico (N = 686), and Spain (N = 1,183). Data were collected during the year 2020, between April 01 and June 30 in Spain and between July 13 and September 26, in the other countries studied using a self-administered online survey designed for the assessment of sociodemographic, employment, physical activity, health status, and dietary habits changes. Most participants (61.6%), mainly those from Spain, remained constant, without improving or worsening their pattern of food consumption. Among those who changed, a pattern of better eating choices prevailed (22.7%) in comparison with those who changed toward less healthy choices (15.7%). Argentina and Brazil showed the highest proportion of changes toward a healthier pattern of food consumption. Peruvians and Mexicans were less likely to make healthy changes in food consumption (OR: 0.51; 95% CI: 0.4–0.6 and OR: 0.69; 95% CI: 0.4–0.8, respectively), when compared to Argentinians. Most respondents did not change their pattern of meal consumption, but those who did reduced their consumption of main meals and increased intake of small meals and snacks. Although most participants affirmed to be doing physical activity at home, about one-half reported perception of weight gain. Individuals with alterations in sleep pattern (either by increasing or decreasing sleep time) were more likely to change their diets to a healthier pattern. In contrast, individuals with confirmed diagnosis of COVID-19 and those who reported feeling anxious were more likely to perform changes to a less healthy eating pattern (OR: 1.72; 95% CI: 1.2–2.3 and OR: 1.21; 95% CI: 1.1–1.4, respectively). In conclusion, although most participants remained constant in their eating habits, lifestyle changes and anxiety feelings were reported. Among those who changed patterns of food consumption, healthier choices prevailed, with differences between countries. However, there were alterations in the distribution of meals, with higher consumption of snacks and small meals. These results can be used to guide policies to prevent deleterious consequences that may affect the incidence of chronic diseases.

The survey asked lesbian, gay, bisexual and transgender (LGBT) people whether they had experienced discrimination, violence, verbal abuse or hate speech on the grounds of their sexual orientation or gender identity. The results reflect the experiences of more than 93,000 individuals who completed the online survey across Europe.

Open Science in (Higher) Education – data of the February 2017 survey

This data set contains:

Full raw (anonymised) data set (completed responses) of Open Science in (Higher) Education February 2017 survey. Data are in xlsx and sav format.

Survey questionnaires with variables and settings (German original and English translation) in pdf. The English questionnaire was not used in the February 2017 survey, but only serves as translation.

Readme file (txt)

Survey structure

The survey includes 24 questions and its structure can be separated in five major themes: material used in courses (5), OER awareness, usage and development (6), collaborative tools used in courses (2), assessment and participation options (5), demographics (4). The last two questions include an open text questions about general issues on the topics and singular open education experiences, and a request on forwarding the respondent's e-mail address for further questionings. The online survey was created with Limesurvey[1]. Several questions include filters, i.e. these questions were only shown if a participants did choose a specific answer beforehand ([n/a] in Excel file, [.] In SPSS).

Demographic questions

Demographic questions asked about the current position, the discipline, birth year and gender. The classification of research disciplines was adapted to general disciplines at German higher education institutions. As we wanted to have a broad classification, we summarised several disciplines and came up with the following list, including the option "other" for respondents who do not feel confident with the proposed classification:

Natural Sciences

Arts and Humanities or Social Sciences

Economics

Law

Medicine

Computer Sciences, Engineering, Technics

Other

The current job position classification was also chosen according to common positions in Germany, including positions with a teaching responsibility at higher education institutions. Here, we also included the option "other" for respondents who do not feel confident with the proposed classification:

Professor

Special education teacher

Academic/scientific assistant or research fellow (research and teaching)

Academic staff (teaching)

Student assistant

Other

We chose to have a free text (numerical) for asking about a respondent's year of birth because we did not want to pre-classify respondents' age intervals. It leaves us options to have different analysis on answers and possible correlations to the respondents' age. Asking about the country was left out as the survey was designed for academics in Germany.

Remark on OER question

Data from earlier surveys revealed that academics suffer confusion about the proper definition of OER[2]. Some seem to understand OER as free resources, or only refer to open source software (Allen & Seaman, 2016, p. 11). Allen and Seaman (2016) decided to give a broad explanation of OER, avoiding details to not tempt the participant to claim "aware". Thus, there is a danger of having a bias when giving an explanation. We decided not to give an explanation, but keep this question simple. We assume that either someone knows about OER or not. If they had not heard of the term before, they do not probably use OER (at least not consciously) or create them.

Data collection

The target group of the survey was academics at German institutions of higher education, mainly universities and universities of applied sciences. To reach them we sent the survey to diverse institutional-intern and extern mailing lists and via personal contacts. Included lists were discipline-based lists, lists deriving from higher education and higher education didactic communities as well as lists from open science and OER communities. Additionally, personal e-mails were sent to presidents and contact persons from those communities, and Twitter was used to spread the survey.

The survey was online from Feb 6th to March 3rd 2017, e-mails were mainly sent at the beginning and around mid-term.

Data clearance

We got 360 responses, whereof Limesurvey counted 208 completes and 152 incompletes. Two responses were marked as incomplete, but after checking them turned out to be complete, and we added them to the complete responses dataset. Thus, this data set includes 210 complete responses. From those 150 incomplete responses, 58 respondents did not answer 1st question, 40 respondents discontinued after 1st question. Data shows a constant decline in response answers, we did not detect any striking survey question with a high dropout rate. We deleted incomplete responses and they are not in this data set.

Due to data privacy reasons, we deleted seven variables automatically assigned by Limesurvey: submitdate, lastpage, startlanguage, startdate, datestamp, ipaddr, refurl. We also deleted answers to question No 24 (email address).

References

Allen, E., & Seaman, J. (2016). Opening the Textbook: Educational Resources in U.S. Higher Education, 2015-16.

First results of the survey are presented in the poster:

Heck, Tamara, Blümel, Ina, Heller, Lambert, Mazarakis, Athanasios, Peters, Isabella, Scherp, Ansgar, & Weisel, Luzian. (2017). Survey: Open Science in Higher Education. Zenodo. http://doi.org/10.5281/zenodo.400561

Contact:

Open Science in (Higher) Education working group, see http://www.leibniz-science20.de/forschung/projekte/laufende-projekte/open-science-in-higher-education/.

[1] https://www.limesurvey.org

[2] The survey question about the awareness of OER gave a broad explanation, avoiding details to not tempt the participant to claim "aware".

According to Cognitive Market Research, the global Online Survey Software market size will be USD 3814.5 million in 2024. It will expand at a compound annual growth rate (CAGR) of 14.60% from 2024 to 2031.

North America held the major market share for more than 40% of the global revenue with a market size of USD 1525.80 million in 2024 and will grow at a compound annual growth rate (CAGR) of 12.8% from 2024 to 2031.
Europe accounted for a market share of over 30% of the global revenue with a market size of USD 1144.35 million in 2024 and will grow at a compound annual growth rate (CAGR) of 13.1% from 2024 to 2031.
Asia Pacific held a market share of around 23% of the global revenue with a market size of USD 877.34 million in 2024 and will grow at a compound annual growth rate (CAGR) of 16.6% from 2024 to 2031.
Latin America had a market share of more than 5% of the global revenue with a market size of USD 190.73 million in 2024 and will grow at a compound annual growth rate (CAGR) of 14.0% from 2024 to 2031.
Middle East and Africa had a market share of around 2% of the global revenue and was estimated at a market size of USD 76.29 million in 2024 and will grow at a compound annual growth rate (CAGR) of 14.3% from 2024 to 2031.
The Enterprise Grade category is the fastest growing segment of the Online Survey Software industry

Market Dynamics of Online Survey Software Market

Key Drivers for Online Survey Software Market

Rising Mobile Penetration to Boost Market Growth

Due to increased accessibility and participation made possible by rising smartphone penetration, the market for online survey software is expanding at a rapid rate. People may readily answer surveys at any time and from any location because of the growing use of smartphones. Response rates are raised via mobile-friendly survey systems that are built for smaller displays and improve user experience and engagement. Companies use smartphone polls to get immediate input and ideas, particularly from younger, tech-savvy audiences. Reach is further increased by connection with applications and social media platforms made possible by mobile compatibility. Online survey software designed for mobile devices is becoming more and more in demand as mobile internet usage increases worldwide, especially in emerging nations.

Demand for Instantaneous Feedback to Drive Market Growth

The market for online survey software is primarily influenced by the need for immediate feedback. Businesses are looking for more and more real-time insights to make data-driven decisions more quickly in dynamic market settings. Online survey solutions make it easier to gather, evaluate, and analyze stakeholder, employee, and customer input instantly. Live analytics and fast reporting are examples of features that boost responsiveness, enabling companies to resolve problems quickly and raise customer happiness. In sectors where prompt actions have a major impact on results, such as retail, hospitality, and healthcare, instant feedback is especially important. Automation and artificial intelligence developments are also contributing to this trend by making it possible to assess survey data more quickly.

Restraint Factor for the Online Survey Software Market

Challenges with Data Security Will Limit Market Growth

Data security issues severely limit the market expansion for online survey software. People are discouraged from using these platforms because of worries about data breaches, illegal access, and misuse of private data. Because surveys frequently gather sensitive personal and commercial information, user trust is impacted by insufficient encryption, noncompliance with data protection laws (such as the CCPA and GDPR), and flaws in software systems. Concerns have increased in response to high-profile intrusions, particularly for companies that handle sensitive consumer data. Furthermore, smaller enterprises may find it difficult to expand their markets due to the complexity and expense of putting strong security measures in place. For continued growth, these security issues must be resolved.

Impact of COVID-19 on the Online Survey Software Market

The market for online survey software experienced tremendous expansion due to the COVID-19 epidemic. Due to social distancing and the prevalence of remote labor, businesses depended on digital platforms for market research, employee engagement, and feedback gathering. Online surveys were us...

Global Online Survey Software is segmented by Application (Market Research, Education, Healthcare, HR, Customer Experience), Type (Survey Creation Tools, Data Analysis Tools, Cloud-based Solutions, Feedback Management, Mobile Compatibility) and Geography(North America, LATAM, West Europe, Central & Eastern Europe, Northern Europe, Southern Europe, East Asia, Southeast Asia, South Asia, Central Asia, Oceania, MEA)

Stay updated with Market Research Intellect's Online Survey Software Market Report, valued at USD 3.5 billion in 2024, projected to reach USD 6.1 billion by 2033 with a CAGR of 7.5% (2026-2033).

Household Pulse Survey (HPS): HPS is a rapid-response survey of adults ages ≥18 years led by the U.S. Census Bureau, in partnership with seven other federal statistical agencies, to measure household experiences during the COVID-19 pandemic. Detailed information on probability sampling using the U.S. Census Bureau’s Master Address File, questionnaires, response rates, and bias assessment is available on the Census Bureau website (https://www.census.gov/data/experimental-data-products/household-pulse-survey.html). Data from adults ages ≥18 years and older are collected by a 20-minute online survey from randomly sampled households stratified by state and the top 15 metropolitan statistical areas (MSAs). Data are weighted to represent total persons ages 18 and older living within households and to mitigate possible bias that can result from non-responses and incomplete survey frame. Data from adults ages ≥18 years and older are collected by 20-minute online survey from randomly sampled households stratified by state and the top 15 metropolitan statistical areas (MSAs). For more information on this survey, see https://www.census.gov/programs-surveys/household-pulse-survey.html. Data are weighted to represent total persons ages 18 and older living within households and to mitigate possible bias that can result from non-responses and incomplete survey frame. Responses in the Household Pulse Survey (https://www.census.gov/programs-surveys/household-pulse-survey.html) are self-reported. Estimates of vaccination coverage may differ from vaccine administration data reported at COVID-19 Vaccinations in the United States (https://covid.cdc.gov/covid-data-tracker/#vaccinations).

Online Survey Market size was valued at USD 7,687.43 Million in 2024 and is projected to reach USD 16,903.37 Million by 2032, growing at a CAGR of 11.91% from 2026 to 2032.

Global Online Survey Market Overview

The global online survey market is undergoing a major transformation driven by advancements in data security, AI, and real-time analytics. With increasing concerns over privacy, companies are adopting advanced security protocols to protect respondent data. This includes encryption, multi-factor authentication, secure storage, and real-time monitoring. Additionally, there is a clear shift towards real-time data collection and analysis, as businesses now require instant insights to remain competitive.

The global market for enterprise online survey software and tools is experiencing robust growth, driven by the increasing need for businesses to gather actionable customer insights and improve operational efficiency. The market, estimated at $5 billion in 2025, is projected to exhibit a healthy Compound Annual Growth Rate (CAGR) of 12% from 2025 to 2033, reaching approximately $12 billion by 2033. This expansion is fueled by several key factors. Firstly, the rising adoption of cloud-based solutions offers scalability, accessibility, and cost-effectiveness compared to traditional on-premise systems. Secondly, the growing sophistication of survey tools, incorporating advanced data analytics and AI-powered features, enables businesses to derive deeper insights from their data. Thirdly, the increasing demand for personalized customer experiences pushes companies to leverage online surveys for better understanding of customer preferences and needs. Finally, the expanding use of mobile devices and the increasing internet penetration across various regions further contribute to this growth trajectory. The market is segmented by application (SMEs and large enterprises) and type (basic survey tools, advanced data analysis tools, and customized survey tools). Large enterprises, with their substantial need for data-driven decision-making, are driving a larger segment of the market. Advanced data analysis tools are also gaining traction as businesses seek to extract valuable insights beyond simple response summaries. Geographically, North America and Europe currently hold significant market share, driven by early adoption and strong technological infrastructure. However, the Asia-Pacific region is poised for substantial growth in the coming years, fueled by increasing internet penetration and the rising adoption of digital technologies across burgeoning economies like India and China. While competitive intensity with established players like SurveyMonkey and Qualtrics is high, the market offers opportunities for smaller players focused on niche segments or innovative features. Challenges include data security concerns, the need for user-friendly interfaces, and the continuous need to adapt to evolving customer expectations.

This upload includes the dataset and questionnaire for an online survey with stakeholders, as part of a case study done for the BioMonitor project. The survey participants work in EU-based organizations involved in the development and manufacture of forest products, especially of the following categories: construction materials, textiles, chemicals, bioplastics, and wood-based composites.

About BioMonitor BioMonitor is an EU-funded project (biomonitor.eu) that aims to establish a sustainable and robust framework that different stakeholders can use to monitor and measure the bioeconomy and its various impacts in relation to the EU and its Member States. The BioMonitor consortium is composed of a team of universities, statistical and standardisation institutes as well as consultancies and data modelling experts.

This work was supported by the BioMonitor project, which has received funding from the European Union’s Horizon 2020 Research and Innovation Programme under Grant Agreement N° 773297.