In 2024, global retail e-commerce sales reached an estimated ************ U.S. dollars. Projections indicate a ** percent growth in this figure over the coming years, with expectations to come close to ************** dollars by 2028. World players Among the key players on the world stage, the American marketplace giant Amazon holds the title of the largest e-commerce player globally, with a gross merchandise value of nearly *********** U.S. dollars in 2024. Amazon was also the most valuable retail brand globally, followed by mostly American competitors such as Walmart and the Home Depot. Leading e-tailing regions E-commerce is a dormant channel globally, but nowhere has it been as successful as in Asia. In 2024, the e-commerce revenue in that continent alone was measured at nearly ************ U.S. dollars, outperforming the Americas and Europe. That year, the up-and-coming e-commerce markets also centered around Asia. The Philippines and India stood out as the swiftest-growing e-commerce markets based on online sales, anticipating a growth rate surpassing ** percent.

The revenue in the e-commerce market in the United States was modeled to amount to 1.18 trillion U.S. dollars in 2024. Following a continuous upward trend, the revenue has risen by 754.29 billion U.S. dollars since 2017. Between 2024 and 2029, the revenue will rise by 655.91 billion U.S. dollars, continuing its consistent upward trajectory.Further information about the methodology, more market segments, and metrics can be found on the dedicated Market Insights page on eCommerce.

Graph and download economic data for E-Commerce Retail Sales (ECOMSA) from Q4 1999 to Q2 2025 about e-commerce, retail trade, sales, retail, and USA.

In 2024, retail e-commerce sales in the United States reached an estimated **** billion U.S. dollars, roughly double the sales value reached in 2019. E-commerce's growth trajectory Driven by the escalating integration of technology into daily life, e-commerce has witnessed a remarkable surge in popularity. Projections indicate a significant uptick in e-commerce users in the United States, rising from *** million in 2025 to over *** million by 2029. As of 2023, apparel and accessories ranked as the most sought-after e-commerce product category, comprising over ** percent of all retail sales in the U.S. This trend persists despite inflationary pressures, positioning this category among the e-commerce segments experiencing the most significant year-on-year price changes. M-commerce users demographic While the demand for the convenience of purchasing from the palm of one's hand is also rapidly increasing, various demographic factors influence mobile commerce usage. There's a higher proportion of male online shoppers than females, with a split of ** percent versus ** percent. Age is another determinant. Younger consumers exhibit a greater inclination towards m-commerce, with ** percent of mobile shoppers falling within the ** to ** age bracket. Furthermore, income levels also shape mobile shopping habits, with individuals earning less than ****** U.S. dollars annually showing the highest propensity for mobile-based purchases.

According to Cognitive Market Research, the global cross-border e-commerce market size is USD 791542.2 million in 2024 and will expand at a compound annual growth rate (CAGR) of 30.50% from 2024 to 2031.

North America held the major market of more than 40%of the global revenue with a market size of USD 316616.88million in 2024 and will grow at a compound annual growth rate (CAGR) of 28.7%from 2024 to 2031.
Europe accounted for a share of over 30% of the global market size of USD 237462.66million.
Asia Pacific held the market of around 23% of the global revenue with a market size of USD 182054.71million in 2024 and will grow at a compound annual growth rate (CAGR) of 32.5%from 2024 to 2031.
Latin America's market will have more than 5% of the global revenue with a market size of USD 39577.11million in 2024 and will grow at a compound annual growth rate (CAGR) of 29.9%from 2024 to 2031.
Middle East and Africa are the major markets of around 2% of the global revenue with a market size of USD 15830.84 million in 2024 and will grow at a compound annual growth rate (CAGR) of 30.2%from 2024 to 2031.
The Credit/Debit Cards held the highest Cross border E commerce market revenue share in 2024.

Key Drivers of Cross border E commerce Market

Increasing Internet Penetration and Smartphone Adoption to Increase the Demand Globally

One of the key drivers in the cross-border e-commerce market is the increasing internet penetration and smartphone adoption worldwide. As more people gain access to the internet and smartphones, the potential customer base for online shopping expands, leading to a surge in cross-border e-commerce activities. The convenience of shopping online from international retailers, coupled with the availability of a wide range of products and competitive prices, has fueled the growth of cross-border e-commerce. Moreover, the ease of payment through digital wallets and online payment platforms has further facilitated cross-border transactions. This trend is expected to continue as internet infrastructure improves and smartphone technology becomes more affordable, driving the growth of cross-border e-commerce.

Growing Preference for Global Brands and Product Variety to Propel Market Growth

Another key driver in the cross-border e-commerce market is the growing preference among consumers for global brands and a wider variety of products. Cross-border e-commerce allows consumers to access products that may not be available in their local markets, giving them access to a broader selection of goods from around the world. This has led to an increase in demand for international brands and niche products that cater to specific interests and preferences. Additionally, cross-border e-commerce offers consumers the opportunity to compare prices and quality across different markets, empowering them to make informed purchasing decisions. As a result, retailers are increasingly focusing on expanding their product offerings and improving the shopping experience for cross-border shoppers, driving the growth of cross-border e-commerce.

Restraint Factors Of Cross border E commerce Market

Complex Regulatory Environment to Limit the Sales

One of the key restraints in the cross-border e-commerce market is the complex regulatory environment governing international trade and e-commerce. Different countries have varying regulations and policies regarding taxes, customs duties, import/export restrictions, and consumer protection laws, which can create barriers for cross-border e-commerce businesses. Adhering to these regulations can be challenging for e-commerce companies, especially smaller businesses that may not have the resources to navigate the complexities of international trade laws. This can result in delays, additional costs, and legal issues, limiting the growth of cross-border e-commerce.

Logistics Challenges and High International Shipping Costs

A major restraint in the cross-border e-commerce market is the inefficiency and high cost of international logistics. Delivering products across borders involves dealing with multiple carriers, customs delays, varying delivery standards, and return complications—all of which increase the total shipping time and expense. For consumers, this often translates into higher prices and uncertainty around delivery timelines, which can discourage repeat purchases. For sellers...

While having slowed down from an impressive 24.9 percent year-on-year growth in 2017, Amazon's retail e-commerce sales in the United States are still growing in the double digits. In 2019, U.S. e-retail sales of the online platform increased by 19.1 percent and amounted to over 222.6 billion U.S. dollars.

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The e-commerce technology market share is expected to increase by USD 10.57 billion from 2020 to 2025, and the market’s growth momentum will accelerate at a CAGR of 19.07%.

This e-commerce technology market research report provides valuable insights on the post-COVID-19 impact on the market, which will help companies evaluate their business approaches. Furthermore, this report extensively covers e-commerce technology market segmentation by application (B2C and B2B) and geography (North America, APAC, Europe, South America, and MEA). The e-commerce technology market report also offers information on several market vendors, including Adobe Inc., BigCommerce Holdings Inc., commercetools GmbH, HCL Technologies Ltd., Open Text Corp., Oracle Corp., Pitney Bowes Inc., Salesforce.com Inc., SAP SE, and Shopify Inc. among others.

What will the E-Commerce Technology Market Size be During the Forecast Period?

Download Report Sample to Unlock the e-Commerce Technology Market Size for the Forecast Period and Other Important Statistics

E-Commerce Technology Market: Key Drivers, Trends, and Challenges

The increasing e-commerce sales are notably driving the e-commerce technology market growth, although factors such as growing concerns over data privacy and security may impede the market growth. Our research analysts have studied the historical data and deduced the key market drivers and the COVID-19 pandemic's impact on the e-commerce technology industry. The holistic analysis of the drivers will help in deducing end goals and refining marketing strategies to gain a competitive edge.

Key E-Commerce Technology Market Driver

One of the key factors driving the e-commerce technology market is increasing e-commerce sales. The e-commerce industry is progressing quickly, owing to various factors, such as the growing tech-savvy population, increasing Internet penetration, and the rising use of smartphones. The demand for globally manufactured products is also fueling growth by generating cross-border e-commerce sales. Furthermore, the presence of various multiple payment options, such as credit and debit cards, Internet banking, electronic wallets, and cash-on-delivery (COD), has led to a paradigm shift in the purchasing patterns of people from brick-and-mortar stores to online shopping. Also, e-commerce platforms not only enable consumers to buy goods easily as they do not have the physical barriers involved in offline stores but also help them in making better and more informed decisions, as consumers can view multiple user reviews on the website before purchasing a product. The growth of the e-commerce sector directly impacts the e-commerce technology market. All these factors have increased the demand for e-commerce software and services from end-users. Hence, the growth of the e-commerce industry will boost the growth of the global e-commerce technology market during the forecast period.

Key E-Commerce Technology Market Trend

The rising focus on developing headless CMS is another factor supporting the e-commerce technology market growth in the forecast period. The increasing number of touchpoints for customers, such as IoT devices, smartphones, and progressive web apps, is making it difficult for legacy e-commerce websites to manage demand from customers. Even though most retailers have not embraced the IoT, more customers are exploring new product information through devices, such as IoT-enabled speakers, smart voice assistance, and in-store interfaces. To resolve this issue and provide a more effective user experience, vendors are offering a headless e-commerce architecture. Headless e-commerce architecture is a back-end-only content management system (CMS). Furthermore, vendors are offering headless CMS solutions to simplify e-commerce applications and provide flexible software packaging for their clients. For instance, Magento, a subsidiary of Adobe Inc., offers GraphQL, a flexible and performant application programming interface (API), which allows users to build custom front ends, including headless storefronts, advanced web applications (PWA), and mobile apps. Such developments are expected to provide high growth opportunities for market vendors during the forecast period.

Key E-Commerce Technology Market Challenge

Growing concerns over data privacy and security will be a major challenge for the e-commerce technology market during the forecast period. Data privacy and security risks are the major barriers to the adoption of e-commerce technology. Hackers are constantly trying to search for vulnerabilities and loopholes in e-commerce infrastructure. Although e-commerce players, vendors, and end-user organizations try to adopt proactive prevention plans to counter security breaches within their systems, the rise in the number of e-commerce website hacking and ransomware attacks has resulted in financial and data loss for companies. In addition, public cloud in

The COVID-19 pandemic led to an unprecedented increase in e-commerce sales in the United States. According to forecasts, by 2020, web sales in the U.S. will have grown by **** percent over the previous year. In addition, online retail sales in the North American country were set to exceed the trillion-dollar mark by 2022.

E-Commerce Search Software Market Outlook

The global e-commerce search software market size was valued at approximately USD 3.2 billion in 2023 and is projected to reach around USD 10.5 billion by 2032, growing at a CAGR of 14.5% during the forecast period. This remarkable growth can be attributed to the ever-increasing penetration of e-commerce platforms and the rising necessity for effective search functionality to improve user experience and conversion rates.

One of the primary growth factors driving the e-commerce search software market is the escalating adoption of online shopping worldwide. Consumers increasingly prefer the convenience of shopping from home, which has led to a surge in e-commerce platforms. This transition has necessitated robust and efficient search software to help customers find products quickly and easily, thereby enhancing the overall shopping experience and boosting sales for retailers. The proliferation of mobile commerce has further accentuated the need for advanced search functionalities, as consumers demand seamless and fast search experiences on their mobile devices.

Another significant growth factor is the technological advancements in artificial intelligence (AI) and machine learning (ML). These technologies are being integrated into e-commerce search software to provide more personalized and accurate search results. AI-powered search engines can understand user intent, enhance product recommendations, and offer predictive search capabilities. This not only improves customer satisfaction but also increases the likelihood of purchase, thereby driving revenue growth for e-commerce businesses. Additionally, the ability to analyze huge volumes of data in real-time enables retailers to gain insights into customer behavior and preferences, facilitating better inventory management and marketing strategies.

The increasing focus on user experience is also a crucial driver of market growth. Retailers recognize that a robust search function is fundamental to user satisfaction. Poor search functionalities can lead to customer frustration, abandoned carts, and ultimately, lost sales. Consequently, businesses are investing heavily in sophisticated e-commerce search software to ensure that users can find what they are looking for quickly and accurately. Enhanced search capabilities, such as natural language processing (NLP) and voice search, are becoming standard features, catering to a diverse and tech-savvy customer base.

The role of Internet Search Portals in the e-commerce landscape cannot be overstated. These portals serve as the gateway for consumers to access a vast array of products and services online. By providing a centralized platform for search, they enhance the visibility of e-commerce platforms and facilitate the discovery of new products. As consumers increasingly rely on search engines to navigate the digital marketplace, the integration of advanced search functionalities within these portals becomes crucial. This not only helps in driving traffic to e-commerce sites but also plays a significant role in shaping consumer purchasing decisions. The synergy between Internet Search Portals and e-commerce search software is pivotal in creating a seamless and efficient shopping experience for users.

From a regional perspective, North America is expected to hold the largest market share due to the high adoption rate of e-commerce platforms and advanced technologies. However, the Asia Pacific region is anticipated to witness the highest growth rate, driven by the rapid expansion of the e-commerce sector in countries like China and India, increasing internet penetration, and growing smartphone usage. Europe also presents substantial growth opportunities, particularly in Western European countries where online shopping is deeply ingrained in consumer behavior.

Component Analysis

The e-commerce search software market can be segmented by component into software and services. The software segment encompasses various types of search software solutions that retailers can integrate into their e-commerce platforms. This segment is expected to dominate the market due to the high demand for advanced search functionalities that improve user experience and drive sales. The software includes AI and ML-based search engines, voice search, and NLP capabilities which are becoming increasingly popular among retailers.

The software segment's growth is also fueled by the continuous innovat

Automobile and auto parts was the e-commerce category with the highest expected year-over-year growth between 2021 and 2022. As of February 2022, car and auto parts retail e-commerce sales were forecast to increase over ** percent compared to the previous year. Food and beverage was the second fastest growing segment, at around ** percent. The average retail e-commerce growth across all categories would reach ** percent.

United States Retail Sales: E Commerce data was reported at 121.460 USD bn in Sep 2018. This records an increase from the previous number of 120.479 USD bn for Jun 2018. United States Retail Sales: E Commerce data is updated quarterly, averaging 36.097 USD bn from Dec 1999 (Median) to Sep 2018, with 76 observations. The data reached an all-time high of 141.719 USD bn in Dec 2017 and a record low of 5.241 USD bn in Dec 1999. United States Retail Sales: E Commerce data remains active status in CEIC and is reported by US Census Bureau. The data is categorized under Global Database’s United States – Table US.H002: Retail Sales: By NAIC System: Quarterly.

In 2024, global e-commerce sales grew by *** percent compared to the previous year. In that period, e-commerce accounted for approximately ** percent of all retail sales worldwide. Asian countries lead the way According to an estimate, China and Indonesia ranked **************** respectively on the list of countries with the greatest share of retail sales projected to take place online in 2023. Following the same trend, estimates also revealed that the three fastest-growing retail e-commerce countries in the world are all in Asia. Amazon on top When looking at the leading e-commerce companies worldwide, as opposed to the leading e-commerce countries, ****** is the clear market leader with a market cap of over************n U.S. dollars as of March 2025. Not only that, but the *************************** company is also by far the***** visited online marketplace in the world, with approximately *** billion monthly visits.

From January to March 2025, U.S. retail e-commerce sales amounted to roughly *** billion U.S. dollars, marking a small decrease compared to the previous quarter. Overall, retail e-commerce sales outdid the quarterly sales records registered in 2020. E-commerce in the post-pandemic era During the second quarter of 2020, as COVID-19 spread across the globe, the U.S.'s quarterly e-commerce revenue reached *** billion for the first time in history. In 2021, online retail sales account for**** percent of total retail in the United States. Clothing and accessories, including footwear, is one of the largest B2C e-commerce merchandise categories. Retail e-commerce sales in the United States are estimated from samples used for the Monthly Retail Trade Survey and exclude online travel services, ticket sales agencies, and financial brokers. Latest trend? Quick commerce Shoppers expect fast delivery of their purchases, especially when it comes to grocery products. This segment of the e-commerce industry goes under quick commerce and is expected to generate increasing revenue in the next years. Major quick commerce companies like Instacart or Uber Eat operate in the United States, where the quick commerce market is forecast to hit nearly ** billion U.S. dollars by 2027.

Internet sales have played an increasingly significant role in retailing. In 2025, e-commerce accounted for over ***percent of retail sales worldwide. Forecasts indicate that by 2030, the online segment will make up ***percent of total global retail sales. Retail e-commerce Online shopping has grown steadily in popularity in recent years. In 2024, global e-commerce sales amounted to over ************ U.S. dollars, a figure expected to approach * trillion U.S. dollars by 2030. Digital development boomed during the COVID-19 pandemic, generating unprecedented e-commerce growth in various economies across the globe. This trend correlates strongly with the constantly improving online access, especially in "mobile-first" online communities, which have long struggled with traditional commercial fixed broadband connections due to financial or infrastructure constraints but enjoy the advantages of cheap mobile broadband connections. M-commerce on the rise The order share of online shopping via smartphones and tablets now outperforms traditional e-commerce via desktop computers. As such, e-retailers around the world have caught up in mobile e-commerce sales. Online shopping via smartphones is particularly prominent in Asia. By the end of 2023, South Korea was the top digital market based on the percentage of the population that had purchased something by phone, with nearly ** percent having made a weekly mobile purchase. Malaysia, UAE, and Turkey completed the top of the ranking.

Walmart U.S. ecommerce sales growth greatly increased in the fourth quarter of FY 2025, compared to the same quarter a year earlier. In the fourth quarter of fiscal year 2025, the company's ecommerce sales grew by ** percent. In the previous fiscal year 2024, walmart.com registered net sales of around **** billion U.S. dollars.

The ecommerce sales growth (CAGR) between 2019 and 2022 in Saudi Arabia was expected to reach 39.3 percent. The United Arab Emirates came second in the MENA region at 38.3 percent. The global average ecommerce sales growth reached 16.6 percent for the same time period.

In 2020, retail e-commerce sales in Latin America were estimated to amount to approximately ** billion U.S. dollars, nearly ** percent more than reported in the previous year before the COVID-19 pandemic. According to forecasts, this figure is expected to rise to about *** billion dollars by 2025. Major markets in the region Based on estimates from the Statista Digital Market Outlook, Brazil and Mexico would together account for about ** percent of the e-commerce market in Latin America in 2020. In fact, forecasts for that same year indicated that retail e-commerce would represent approximately *** percent of Mexico's total retail sales and *** percent of Brazil’s. COVID-19's boost to e-commerce The unexpected outbreak of the new coronavirus SARS-CoV-2 quickly impacted online commerce in Latin America. Confined to their homes, many consumers found in the web a safe way to make purchases and payments. While e-commerce revenues rose across the region, Peru stood out with an unprecedented *** percent growth. It was foreseen that after such a boost, online sales in the Andean country would reach *** billion U.S. dollars by the end of 2021.

In the United States, holiday season online retail sales grew by *** percent in 2023 compared to the previous year. Forecasts suggested that this growth would increase in 2024 to *** percent. The new normal in holiday shopping In 2020, the COVID-19 pandemic prompted many U.S. consumers to do their holiday shopping online. A year later, although the situation once again allows for physical shopping, e-commerce is still gaining relevance. According to estimates, holiday season online retail sales in the United States were to reach new heights in 2023, amounting to *** billion dollars. As in previous years, Cyber Monday and Black Friday would remain the most relevant holiday shopping days in 2023, expected to generate approximately ** billion and *** billion U.S. dollars in sales, respectively. A preference for online With Cyber Monday expected to generate *** billion dollars more than Black Friday in 2023, it comes as no surprise that most holiday shoppers reported that their preferred type of retailer for holiday gifts were online-only retailers. Over six in ten consumers prefered to buy holiday gifts from e-commerce only merchants, while department stores only only preferred by about ** percent of seasonal shoppers.

In the first quarter 2025, the share of e-commerce in total U.S. retail sales stood at **** percent, up from the previous quarter. From January to March 2025, retail e-commerce sales in the United States hit over *** billion U.S. dollars, the highest quarterly revenue in history. How e-commerce measures up in total U.S. retail In 2024, the reported total value of retail e-commerce sales in the United States amounted to over ****trillion U.S. dollars—impressive, but the figure pales compared to the total annual retail trade value of ******trillion U.S. dollars. Rising e-commerce segments Online shopping is popular among all age groups, though digital purchases are most common among Millennial internet users. In 2022, around ** percent of Millennials purchased items via the internet. Mobile commerce is also growing in popularity, as consumers increasingly rely on their smartphones and mobile apps for shopping activities. In the fourth quarter of 2022, m-commerce spending made up ** percent of the overall online spending in the United States.

This timeline shows the year-on-year e-commerce sales growth rates in Brazil from 2018 to 2025. It is forecast that e-commerce retail sales in Brazil will increase by approximately ** percent in 2021 compared to the previous year.