According to a 2024 survey of the United Nations (UN) member states, **** percent had a very high E-Government Development Index (EGDI). A further **** percent ranked as high. The EGDI is based on three components: the online service index, the telecommunication infrastructure index, and the human capital index.

The E-Government Development Index presents the state of E-Government Development of the United Nations Member States. Along with an assessment of the website development patterns in a country, the E-Government Development index incorporates the access characteristics, such as the infrastructure and educational levels, to reflect how a country is using information technologies to promote access and inclusion of its people. The EGDI is a composite measure of three important dimensions of e-government, namely: provision of online services, telecommunication connectivity and human capacity.

Over recent years, online government services have become increasingly common. In 2024, Denmark was ranked first with a near-perfect E-Government Development Index (EGDI) rating of ******. The EGDI assesses e-government development at a national level based on three components: the online service index, the telecommunication infrastructure index, and the human capital index. E-government development and the persisting digital divideAccording to the UN, e-government is a pivotal factor in advancing the implementation of the Sustainable Development Goals. Public services should be accessible to all, and e-government has to harness existing and new technologies to ensure that. There is a risk of a new digital divide, as low-income countries with insufficient infrastructure are lagging, leaving already vulnerable people even more at risk of not being able to gain any advantage from new technologies. Despite some investments and developmental gains, many countries are still unable to benefit from ICTs because of poor connectivity, high cost of access and lack of necessary skills. These factors have a detrimental effect on the further development of e-government in low EGDI-ranked regions such as Africa as the pace of technological progress intensifies. E-government servicesTransactional services are among the most common features offered by e-government websites worldwide. In 2018, it was found that *** countries enabled their citizens to submit income taxes via national websites. The majority of countries allow citizens to access downloadable forms, receive updates or access archived information about a wide range of sectors such as education, employment, environment, health, and social protection.

This dataset contains the measurement of the Digital Index (DiGiX), the E-Government Development Index (EGDI), and the Global Talent Competitiveness Index (GTCI) in 2022.

References:

The Global Talent Competitiveness Index 2023 report: https://www.insead.edu/system/files/2023-11/gtci-2023-report.pdf

UN E-Government Knowledgebase: https://publicadministration.un.org/egovkb/Data-Center

Camara, N., (2022), DiGiX 2022 Update: A Multidimensional Index of Digitization, https://www.bbvaresearch.com/wp-content/uploads/2022/06/DiGiX_2022_Update_A_Multidimensional_Index_of_Digitization.pdf

UN's eGovernment Development Index for India - overall score, ranking and values for performance indicators, including expert analysis and comparison with global peers.

As of 2020, Mauritius was ranked highest among African countries based on E-Government Development Index (EGDI), with a rating of 0.72. The EGDI assesses e-government development at a national level and is based on three components: online service index, telecommunication infrastructure index, and the human capital index. At 0.39, the regional average EDGI for the African continent is almost a third lower than the world average of 0.60.

In 2022, the E-Government Development Index (EGDI) composite score of India was ****. In the same year, India ranked *** out of 193 countries. India slipped down from 100th place in the year 2020. The United Nations Department of Economic and Social Affairs has been publishing this survey report since 2001 biennially which includes all member states of the United Nations.

What is EGDI?

The widespread outreach of new communication technologies and the internet is compelling governments all over the world to build digital infrastructure and provide online access to public services. The EGDI is a composite indicator that consists of three indices namely the online service index (OSI), telecommunication infrastructure index (TII), and human capital index (HCI). The assessment is a relative measure of the e-governance performance of countries, rather than an absolute measure. Higher-income countries usually have a higher EGDI value as compared to lower-income countries.

India and e-governance 

According to the United Nations,despite being in the lower-income group, India is one of the countries with a fairly high level of human capital development (HCI) and online services provision (OSI). However, it is held back in terms of lower levels of infrastructure development (TII). The Indian government’s Digital campaign and its consequent products such as the UMANG e-governance platform, Accessible India campaign, AgriMarket app, MyGov platform, and many more are aiming to bridge the digital divide amongst the Indian population.

This dataset contains data collected during a study "Identifying patterns and recommendations of and for sustainable open data initiatives: a benchmarking-driven analysis of open government data initiatives among European countries" conducted by Martin Lnenicka (University of Pardubice, Pardubice, Czech Republic), Anastasija Nikiforova (University of Tartu, Tartu, Estonia), Mariusz Luterek (University of Warsaw, Warsaw, Poland), Petar Milic (University of Pristina - Kosovska Mitrovica, Kosovska Mitrovica, Serbia), Daniel Rudmark (University of Gothenburg and RISE Research Institutes of Sweden, Gothenburg, Sweden), Sebastian Neumaier (St. Pölten University of Applied Sciences, Austria), Caterina Santoro (KU Leuven, Leuven, Belgium), Cesar Casiano Flores (University of Twente, Twente, the Netherlands), Marijn Janssen (Delft University of Technology, Delft, the Netherlands), Manuel Pedro Rodríguez Bolívar (University of Granada, Granada, Spain).

It is being made public both to act as supplementary data for "Identifying patterns and recommendations of and for sustainable open data initiatives: a benchmarking-driven analysis of open government data initiatives among European countries", Government Information Quarterly*, and in order for other researchers to use these data in their own work.

***Methodology***

The paper focuses on benchmarking of open data initiatives over the years and attempts to identify patterns observed among European countries that could lead to disparities in the development, growth, and sustainability of open data ecosystems.

This study examines existing benchmarks, indices, and rankings of open (government) data initiatives to find the contexts by which these initiatives are shaped, both of which then outline a protocol to determine the patterns. The composite benchmarks-driven analytical protocol is used as an instrument to examine the understanding, effects, and expert opinions concerning the development patterns and current state of open data ecosystems implemented in eight European countries - Austria, Belgium, Czech Republic, Italy, Latvia, Poland, Serbia, Sweden. 3-round Delphi method is applied to identify, reach a consensus, and validate the observed development patterns and their effects that could lead to disparities and divides. Specifically, this study conducts a comparative analysis of different patterns of open (government) data initiatives and their effects in the eight selected countries using six open data benchmarks, two e-government reports (57 editions in total), and other relevant resources, covering the period of 2013–2022.

***Description of the data in this data set***

The file "OpenDataIndex_2013_2022" collects an overview of 27 editions of 6 open data indices - for all countries they cover, providing respective ranks and values for these countries. These indices are:

1) Global Open Data Index (GODI) (4 editions)

2) Open Data Maturity Report (ODMR) (8 editions)

3) Open Data Inventory (ODIN) (6 editions)

4) Open Data Barometer (ODB) (5 editions)

5) Open, Useful and Re-usable data (OURdata) Index (3 editions)

6) Open Government Development Index (OGDI) (2 editions)

These data shapes the third context - open data indices and rankings. The second sheet of this file covers countries covered by this study, namely, Austria, Belgium, Czech Republic, Italy, Latvia, Poland, Serbia, Sweden. It serves the basis for Section 4.2 of the paper.

Based on the analysis of selected countries, incl. the analysis of their specifics and performance over the years in the indices and benchmarks, covering 57 editions of OGD-oriented reports and indices and e-government-related reports (2013-2022) that shaped a protocol (see paper, Annex 1), 102 patterns that may lead to disparities and divides in the development and benchmarking of ODEs were identified, which after the assessment by expert panel were reduced to a final number of 94 patterns representing four contexts, from which the recommendations defined in the paper were obtained. These patterns are available in the file "OGDdevelopmentPatterns". The first sheet contains the list of patterns, while the second sheet - the list of patterns and their effect as assessed by expert panel.

***Format of the file***
.xls, .csv (for the first spreadsheet only)

***Licenses or restrictions***
CC-BY

For more info, see README.txt

Laut dem United Nations E-Government Survey 2024 belegte Dänemark mit einem E–Government Development Index (EGDI) von rund **** den ersten Platz in dem Ranking. Estland und Singapur folgen auf Platz zwei und drei mit jeweils rund **** Indexpunkten. Deutschland liegt auf dem zwölften Rand, mit einem Indexwert von rund ****.

This statistic presents the types of transactional services offered by e-government websites worldwide as of 2018, sorted by sector. During the survey period, it was found that 176 countries enabled citizens to access archived information regarding education via national website.

This statistic illustrates the availability of e-government services for women and youth in 2018, by region. During the survey period, it was found that 28 countries in the Americas offered specific online services geared to women on their national websites.

According to a study conducted in March 2020, the most used sources of news and information regarding the coronavirus among news consumers worldwide were major news organizations, with 64 percent of respondents sayng that they got most of their information about the virus from larger news companies. The study also showed that social media was a popular news source for COVID-19 updates in several countries around the world. Despite social networking sites being the least trusted media source worldwide, for many consumers social media was a more popular source of information for updates on the coronavirus pandemic than global health organizations like the WHO or National health authorities like the CDC, particularly in Japan, South Africa, and Brazil.

Government sources also varied in popularity among consumers in different parts of the world. Whilst 63 percent of Italian respondents relied mostly on national government sources, just 22 percent of UK news consumers did the same, preferring to get their updates from larger organizations. Similarly, twice as many Italians used local government sources to keep up to date than adults in the United Kingdom, and U.S. consumers were also less likely to rely on news from the government.

In 2024, around **** percent of South Korean citizens used e-government services, up from about **** percent in the previous year. The usage rate has nearly doubled over the last decade, with almost all citizens making use of this service. World e-government leader South Korea E-government (or electronic government) refers to the use of information and communications technology (ICT) for government services. South Korea is one of the leading countries in e-government development, ranking first in 2010, 2012, and 2014 and third in 2022 in the United Nations E-Government Development Index (EGDI). Due to the government's efforts to make its online services user-friendly, the satisfaction level has risen accordingly. E-government and COVID-19 Following the outbreak of the COVID-19 pandemic in 2020, the South Korean government has launched various new online services to respond effectively to the situation. For example, the online contact tracing service provided information on locations visited by people who tested positive for COVID-19 or the type of transportation used by these individuals. Many citizens also used public online services to apply for and receive COVID-19 relief funds.

This statistic presents the number of countries using online engagement tools in 2018, sorted by region. In the measured period, 46 countries in Africa had social media networking tools.

This statistic presents information on the most used social media platforms by UN member states as of May 2018. It was found that 97 percent of UN member states had an official Twitter presence. Facebook was ranked second with a 93 percent usage rate.

In 2020, the United States ranked first in the Global Cybersecurity Index (GCI) with a score of 100 index points. Among the countries with the highest commitment to cyber security, the United Kingdom and Saudi Arabia shared second place with a GCI score of 99.54 for each.