In 2024, nearly ** percent of marketing professionals reported a *** time improvement rate in their e-mail marketing campaigns' return on investment (ROI) rates. Another **** percent marked a ***** times larger ROI rate, whereas **** percent of marketers noticed no ROI improvement.

According to the survey conducted in November 2022, nearly ** percent of small businesses (SMBs) in the United States reported that Facebook delivered the highest return-on-investment (ROI) for their marketing strategies. Direct mail and email followed, each mentioned by **** and **** percent of respondents.

The Marketing Automation Software market is experiencing robust growth, projected to reach $6.85 billion in 2025 and maintain a Compound Annual Growth Rate (CAGR) of 17.54% from 2025 to 2033. This expansion is driven by several key factors. Businesses across all sectors are increasingly adopting digital transformation strategies, demanding efficient and scalable solutions for marketing campaigns. The need for personalized customer experiences and improved lead nurturing is fueling demand for sophisticated marketing automation tools. Furthermore, the integration of artificial intelligence (AI) and machine learning (ML) into these platforms is enhancing their capabilities, enabling predictive analytics, automated campaign optimization, and improved ROI measurement. This is leading to increased adoption among small and medium-sized enterprises (SMEs) as well as large corporations. Growing competition is also driving innovation, with vendors constantly improving features and functionalities to maintain a competitive edge. However, challenges remain, such as the complexities of implementation, the need for skilled personnel, and concerns around data security and privacy. Despite these restraints, the long-term outlook for the marketing automation software market remains highly positive, driven by the ongoing digitalization of marketing and the ever-increasing importance of data-driven decision-making. The competitive landscape is dominated by established players like HubSpot, Adobe, Salesforce, and Oracle, along with a growing number of specialized and niche providers catering to specific industry segments and needs. The market's segmentation likely includes categories based on deployment (cloud-based, on-premise), functionality (email marketing, social media management, CRM integration), industry vertical (e-commerce, healthcare, finance), and business size (SMEs, large enterprises). A geographical breakdown would reveal regional differences in adoption rates, with North America and Europe likely maintaining significant market shares due to early adoption and robust digital infrastructure. However, rapidly developing economies in Asia-Pacific and Latin America represent considerable growth potential for the coming years. Continued technological advancements, coupled with expanding digital literacy and increasing business investments in marketing technologies, will further accelerate market expansion throughout the forecast period (2025-2033). Recent developments include: December 2022 - GetResponse, a marketing automation and email marketing software provider, has announced the acquisition of Recostream, a provider of AI/ML-based personalized recommendations. Businesses using GetResponse may display personalized product and content recommendations to visitors to their website and increase conversions by integrating AI product recommendations powered by the Recostream technology., September 2022 - As a part of its unified channel management platform, ZINFI Technologies, a provider of through-channel marketing automation and partner relationship management solutions, has introduced a number of affiliate marketing management (AMM) solutions. Through a worldwide dispersed affiliate network, businesses will be able to market their brands and generate referrals and lead for their products and services thanks to the recently introduced AMM capabilities., February 2022 - Hubspot Inc. announced that it entered an agreement to acquire The Hustle, a media company is dealing in newsletters, podcasts, and premium research content development. The acquisition aimed to expand the scope of marketers with valuable content based on various topics and a diverse set of media.. Key drivers for this market are: Ongoing Shift Toward Digital-based Campaigns, Organizations Realizing the Benefits of Data-backed Decision Process; Sustained Increase in Adoption of SMAC-based Technologies. Potential restraints include: Ongoing Shift Toward Digital-based Campaigns, Organizations Realizing the Benefits of Data-backed Decision Process; Sustained Increase in Adoption of SMAC-based Technologies. Notable trends are: Entertainment and Media Expected to have a Significant Market Share.

The US marketing analytics market, a significant segment of the global industry, is experiencing robust growth, fueled by the increasing adoption of data-driven decision-making across various sectors. The market's substantial size, estimated at $X billion in 2025 (assuming a proportional share of the global market based on US economic influence and digital marketing maturity), is projected to expand at a Compound Annual Growth Rate (CAGR) exceeding 12.73% through 2033. This growth is driven by several key factors. Firstly, the proliferation of digital channels and the resulting explosion of marketing data necessitate sophisticated analytics solutions for effective campaign management and ROI optimization. Secondly, the rising adoption of cloud-based marketing analytics platforms offers scalability, cost-efficiency, and enhanced accessibility for businesses of all sizes. Thirdly, the increasing demand for personalized marketing experiences pushes businesses to leverage advanced analytics to understand customer behavior and preferences, leading to targeted campaigns and improved customer engagement. Furthermore, the burgeoning need for real-time data insights to rapidly respond to market changes and optimize marketing strategies further contributes to this growth. The US market's segmentation mirrors global trends, with cloud deployment dominating due to its inherent advantages. Key application areas include online marketing, email marketing, and social media marketing, reflecting the omnipresence of these channels. Major end-user sectors like retail, BFSI (Banking, Financial Services, and Insurance), and technology are leading adopters, leveraging analytics to improve customer acquisition, retention, and profitability. While the competitive landscape is crowded with established players like IBM, Microsoft, Salesforce, and Adobe, the market also presents opportunities for specialized niche players focusing on specific industry verticals or advanced analytical techniques. The continued innovation in areas like artificial intelligence (AI), machine learning (ML), and predictive analytics will likely shape future market growth, particularly in areas like customer journey mapping and predictive modeling for marketing campaign optimization. The US market's robust growth trajectory suggests significant investment opportunities and underscores the critical role of marketing analytics in the ongoing digital transformation across various industries. Recent developments include: June 2023 - Moody’s Corporation and Microsoft have announced a new partnership to deliver next-generation data, analytics, research, collaboration, and risk solutions for financial services and global knowledge workers. Built on a combination of Moody’s robust data and analytical capabilities and the power and scale of Microsoft Azure OpenAI Service, the partnership creates innovative offerings that enhance insights into corporate intelligence and risk assessment, powered by Microsoft AI and anchored by Moody’s proprietary data, analytics, and research., July 2022 - Neustar, a TransUnion company, announced a partnership with integrated data platform Adverity to allow marketers to connect all their data effortlessly to boost marketing and brand effectiveness. To better optimize marketing spending and boost return on investment (ROI), marketers need a comprehensive data strategy as data-driven marketing becomes more complex. Through this relationship, companies and agencies can more accurately assess the marketing effectiveness of various online and offline platforms, such as the walled garden and television ecosystems., December 2022 - Vi Labs, an Enterprise-AI for digital health, acquired Motus Consumer Insights, a member acquisition analytics, site selection, and marketing BI firm. Through the acquisition, Vi's robust AI-powered customer engagement and retention solution will be combined with the premier platforms for customer acquisition and site selection in the market. Vi's mission to use the power of data and AI to support people living active and healthy lifestyles worldwide is only accelerated by this deal.. Key drivers for this market are: Increase in Social Media Channels, Increasing Need to Utilize Marketing Budgets for an Effective ROI; Adoption of Cloud Technology and Big Data. Potential restraints include: Increase in Social Media Channels, Increasing Need to Utilize Marketing Budgets for an Effective ROI; Adoption of Cloud Technology and Big Data. Notable trends are: Adoption of Cloud Technology and Big Data is Expected to Drive the Market Growth.

The North American marketing automation industry is experiencing robust growth, driven by the increasing adoption of digital marketing strategies across various sectors. The market, valued at an estimated $XX million in 2025, is projected to maintain a Compound Annual Growth Rate (CAGR) of 12.80% from 2025 to 2033. This expansion is fueled by several key factors. Businesses are increasingly leveraging marketing automation to streamline operations, personalize customer experiences, and improve marketing ROI. The shift towards cloud-based solutions offers scalability and cost-effectiveness, further accelerating market growth. Furthermore, the rising adoption of data analytics and artificial intelligence (AI) within marketing automation platforms enables businesses to gain deeper insights into customer behavior, optimize campaigns, and enhance targeting precision. The expanding e-commerce landscape and growing need for personalized marketing experiences across diverse industries like retail, BFSI, and healthcare are also significant contributors to this upward trend. Segment-wise, the cloud deployment model dominates, owing to its flexibility and accessibility. Within applications, campaign management, social media marketing, and email marketing remain leading segments, with increasing demand for integrated platforms offering comprehensive solutions. Geographically, the United States constitutes the largest market share within North America, followed by Canada, with significant growth potential in the Rest of North America region. Major players like HubSpot, Adobe, Oracle, Salesforce, and others are competing intensely, leading to continuous innovation and improved platform functionalities. However, challenges remain, including the need for skilled professionals to manage these complex systems, data security concerns, and the high initial investment costs associated with implementation. Despite these challenges, the overall outlook for the North American marketing automation industry remains exceptionally positive, promising substantial growth and transformation in the coming years. Recent developments include: October 2022: DXC Technology, one of the leading global technology service providers, announced an expanded partnership with Dynatrace. The Dynatrace Software Intelligence Platform will be the preferred DXC Platform X software for observability and AI-powered automated management of a customer's IT estate. At the same time, the platform is always evolving to provide DXC clients with best-in-class solutions that meet their rapidly changing technological demands and assist them in becoming future-ready with the ability to accomplish their desired business outcomes., January 2022: Datarati, a marketing automation and CRM agency, has been acquired by OSF Digital. The acquisition of Datarati strengthens OSF Digital's position as a significant North American and global Salesforce multi-cloud solution supplier. OSF Digital is committed to expanding its ability to achieve digital transformations across the Salesforce Marketing, Experience, Sales, Service, and Commerce Clouds.. Key drivers for this market are: Increasing Use of Social Media Platforms for Disseminating Information, Creating Brand Image, and Reaching Out to Followers, Increasing Adoption of Automation Tools in Retail Sector; Emergence of Large Numbers of Medium and Small Enterprises in Retail and E-commerce Sectors. Potential restraints include: Increasing Use of Social Media Platforms for Disseminating Information, Creating Brand Image, and Reaching Out to Followers, Increasing Adoption of Automation Tools in Retail Sector; Emergence of Large Numbers of Medium and Small Enterprises in Retail and E-commerce Sectors. Notable trends are: Increased Adoption of Automation Tools in the Retail Segment to Drive the Market's Growth.

The European Marketing Automation Software market is experiencing robust growth, projected to reach a substantial size driven by the increasing adoption of digital marketing strategies across various industries. The market's Compound Annual Growth Rate (CAGR) of 14.20% from 2019 to 2024 indicates a significant upward trajectory. This growth is fueled by several key factors. Businesses across sectors like Entertainment and Media, Financial Services, and Retail are increasingly leveraging marketing automation to personalize customer experiences, optimize campaigns, and enhance overall marketing ROI. The shift towards cloud-based solutions offers scalability and cost-effectiveness, further accelerating market expansion. Inbound marketing and email marketing remain dominant application segments, but mobile and social media marketing are witnessing rapid growth, reflecting the evolving digital landscape. While data privacy regulations and the complexity of integrating various marketing tools present challenges, the overall market outlook remains positive. The strong presence of established players like Salesforce, Oracle, and Microsoft, complemented by innovative solutions from smaller companies, fosters competition and drives innovation within the European market. Furthermore, the growing adoption of AI and machine learning within marketing automation platforms is poised to further enhance efficiency and effectiveness, bolstering the market's growth in the forecast period (2025-2033). The continued digital transformation across diverse sectors in Europe ensures sustained demand for marketing automation software. The UK, Germany, and France are expected to remain leading markets within Europe, owing to their advanced digital infrastructure and robust business ecosystems. However, growth is anticipated across other key European nations like Italy, Spain, and the Nordics, driven by increasing digital literacy and the adoption of sophisticated marketing technologies. Competition is intensifying, prompting vendors to offer specialized solutions tailored to specific industry needs and incorporate advanced analytics capabilities. This trend is likely to reshape the market landscape in the coming years, with a potential consolidation of players and the emergence of new niche players. The forecast period is expected to witness significant expansion in market value, fueled by continuous technological advancements and a growing awareness of the benefits of marketing automation amongst European businesses of all sizes. Recent developments include: December 2022: LocaliQ, the digital marketing solutions company, launched a new scheduling management software for small businesses. This software enables small businesses to set up customized scheduling links by setting hours of availability, configuring types of appointments, and even integrating with Google calendar. Additionally, it offers a variety of marketing automation, channel campaign management, customer relationship management (CRM), insight tools, and customized services to support companies and make their resources connect with clients through the most effective channels., November 2022: CitiusTech London, a leader in healthcare technology and consulting services, acquired Wilco Source, a salesforce consulting and implementation services provider for healthcare and life sciences companies, and developed multiple accelerators and solutions for marketing automation called Salesforce Marketing Cloud. This acquisition could deepen CitiusTech's healthcare domain expertise, build complementary technology capabilities, expand into new geographies, and strengthen relationships with key clients.. Key drivers for this market are: Increasing Demand for Digital Marketing, Rising Demand to Integrate Marketing Efforts. Potential restraints include: Increasing Demand for Digital Marketing, Rising Demand to Integrate Marketing Efforts. Notable trends are: Increasing Demand for Digital Marketing is Driving the Market Growth.

As of June 2024, approximately ** percent of marketing decision-makers surveyed worldwide included email marketing among the areas in which data-driven marketing was the most useful. Customer experience and paid advertising followed, mentioned by ** and ** percent of respondents, respectively. The success of data-reliant marketing The same study revealed that around ** percent of responding marketing professionals rated their data-driven strategies somewhat successful. Approximately ** percent said they were very successful, while **** percent deemed them ineffective. Moreover, almost half of the marketers used artificial intelligence (AI) in their data-driven efforts moderately or extensively. Only *********** reported not utilizing AI. Data-driven tactics' top challenges During that survey, marketers chose the leading challenges for executing a data-driven strategy: Targeting segmented audiences and making decisions in real time topped the ranking, respectively mentioned by ** and ** percent of respondents. Both elements are key to achieving the desired return on investment (ROI) for ad campaigns worldwide.

Snapshot img

Artificial Intelligence In Marketing Size 2024-2028

The artificial intelligence in marketing size is forecast to increase by USD 41.02 billion, at a CAGR of 30.9% between 2023 and 2028.

The Artificial Intelligence (AI) market in marketing is experiencing significant growth, driven by the increasing adoption of cloud-based applications and services. This shift towards cloud solutions enables businesses to leverage AI technologies more efficiently and cost-effectively, enhancing their marketing capabilities. Furthermore, the ongoing digitalization and expanding internet penetration are fueling the demand for AI solutions in marketing, as companies seek to engage with customers more effectively in the digital space. However, the market's growth is not without challenges. The lack of skilled professionals poses a significant obstacle to wider AI adoption in marketing.
As AI applications become more complex, the need for specialized expertise in areas such as machine learning, data analytics, and programming grows. Companies must invest in upskilling their workforce or partner with external experts to overcome this challenge and fully capitalize on the opportunities presented by AI in marketing.

What will be the Size of the Artificial Intelligence In Marketing during the forecast period?

Explore in-depth regional segment analysis with market size data - historical 2018-2022 and forecasts 2024-2028 - in the full report.
Request Free Sample

Artificial intelligence (AI) continues to reshape marketing landscapes, with dynamic market activities unfolding across various sectors. Machine learning models optimize digital marketing strategies, enabling predictive analytics for marketing ROI and customer engagement. Brands build stronger connections through AI-powered personalization and sentiment analysis. Data privacy regulations necessitate transparency and accountability, influencing marketing technology stacks and Data Security measures. A/B testing and conversion rate optimization are enhanced through AI-driven insights, while marketing automation workflows streamline customer relationship management. Marketing analytics software and dashboards provide data-driven insights, enabling marketing budget allocation and multi-channel marketing strategies. Behavioral targeting and customer journey mapping are refined through AI, enhancing marketing attribution models and email marketing automation.

Virtual assistants and chatbots facilitate seamless customer experiences, while marketing automation platforms optimize search engine optimization, pay-per-click advertising, and social media advertising. Natural language processing and AI marketing consultants aid content marketing strategies, ensuring algorithmic bias and ethical AI considerations remain at the forefront. Marketing dynamics remain in a constant state of evolution, with AI-driven innovations continuing to transform the industry. Data Governance, marketing attribution models, and programmatic advertising are among the many areas where AI is making an impact. The ongoing integration of AI into marketing technologies and strategies ensures a continuously adaptive and effective marketing landscape.

How is this Artificial Intelligence Ining Industry segmented?

The artificial intelligence ining industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD million' for the period 2024-2028, as well as historical data from 2018-2022 for the following segments.

Deployment

  On-premises
  Cloud


Application

  Social Media Advertising
  Search Engine Marketing/ Search Advertising
  Virtual Assistant
  Content Curation
  Sales & Marketing Automation
  Analytics Platform
  Others


Technology

  Machine Learning
  Natural Language Processing
  Computer Vision
  Others


Geography

  North America

    US
    Canada


  Europe

    Germany
    UK


  APAC

    China
    Japan
    Australia
    India


  South America

    Brazil
    Argentina


  Middle East and Africa

    UAE


  Rest of World (ROW)

By Deployment Insights

The on-premises segment is estimated to witness significant growth during the forecast period.

Artificial Intelligence (AI) is revolutionizing marketing, with machine learning models at its core. Brands are building stronger connections with consumers through AI-driven personalization and predictive analytics. A/B testing and marketing analytics software enable data-driven insights, while conversion rate optimization and marketing automation workflows streamline campaigns. Data privacy regulations ensure transparency and accountability, shaping marketing strategies. Behavioral targeting and sentiment analysis provide deeper customer understanding, enhancing customer engagement. Predictive analytics and marketing ROI are key performance indicators, driving marketing budget allo

The Multi-Touch Attribution (MTA) market, valued at $2.14 billion in 2025, is experiencing robust growth, projected to expand at a Compound Annual Growth Rate (CAGR) of 13.64% from 2025 to 2033. This growth is fueled by several key factors. The increasing reliance on digital marketing channels necessitates accurate measurement of campaign effectiveness beyond last-click attribution. Businesses are increasingly adopting data-driven strategies to optimize marketing ROI, with MTA providing granular insights into customer journeys and the contribution of various touchpoints. Furthermore, advancements in data analytics and machine learning are enabling more sophisticated MTA solutions, providing marketers with more precise attribution models and actionable insights. The rising adoption of omnichannel marketing strategies further contributes to the demand for MTA, as businesses strive to understand the complex interactions across multiple channels and devices. Major industries driving this growth include retail & e-commerce, BFSI (Banking, Financial Services, and Insurance), IT & Telecom, and consumer electronics, each seeking to optimize their marketing spend and improve customer acquisition and retention. The competitive landscape is characterized by a mix of established players like Adobe, Neustar, and Merkle, and innovative startups such as Engagio and LeadsRx. These companies offer a range of MTA solutions, from basic last-click attribution to advanced models considering multiple touchpoints and various influencing factors. The North American market currently holds a significant share, driven by early adoption of advanced marketing technologies and a strong focus on data-driven decision-making. However, the Asia-Pacific region is expected to witness substantial growth in the coming years, driven by increasing digitalization and a burgeoning e-commerce sector. Future growth will likely be influenced by factors such as regulatory changes concerning data privacy, the ongoing evolution of marketing technologies, and the continued refinement of attribution models to address the challenges of cross-device tracking and cookie deprecation. Recent developments include: May 2022: Clinch and Neustar collaborated to give marketers a more comprehensive picture of attribution throughout their full campaign footprint. Neustar's Marketing Attribution solution can now be engaged within the Clinch UI, providing advertisers with extensive real-time insights into the channels, tactics, creatives, and other aspects of campaign performance., March 2022: Quotient launched its impression-based, multi-touch media measurement methodology. Through Quotient Analytics, the company made its media measurement platform available to customers via on and off-site display, digital out-of-home, and sponsored search media channels.. Key drivers for this market are: Increasing Focus of Marketers on Maximizing the ROI, Growing Number of Marketing Channels and Need for Optimization of Marketing Expenditure; Adoption of Technology and Solutions such as AI, Big Data, and Cloud Computing in Marketing. Potential restraints include: Increasing Focus of Marketers on Maximizing the ROI, Growing Number of Marketing Channels and Need for Optimization of Marketing Expenditure; Adoption of Technology and Solutions such as AI, Big Data, and Cloud Computing in Marketing. Notable trends are: Retail & E-commerce Industry Expected to Show Maximum Growth.

Das klassische E-Mail-Marketing bietet nach Ansicht von knapp ** Prozent der befragten Personen weltweit in Zeiten von Rezession den höchsten Return on Investment, dicht gefolgt von Digitaler Werbung (** Prozent), da über diese Kanäle die spezifische Zielgruppe angesprochen werden kann. Auf Social Media setzten rund ** Prozent der Befragten. Dies ergab eine Umfrage aus dem Jahr 2022.