Omnisend weighs in on the latest email marketing statistics, including open rates, click-through rates and more. Learn how to elevate your email marketing strategy.

In 2023, marketing e-mails in Canada had a click-through rate of 8.68 percent, highest among the selected countries presented in the data set. In Germany, the rate stood at 2.37 percent.

Introduction

Email marketing statistics: Email marketing is the blueprint for a successful digital strategy in 2025. They tell us precisely where to invest our effort, whether it’s in optimizing for mobile, segmenting our lists, or automating a high-value cart abandonment series. Email Marketing isn’t just a key pillar of your strategy; for many businesses, it’s the primary driver of revenue that offers a verifiable, unmatched return on investment ROI.

Think about it: I've been in this industry for a long time, and the one constant has been the inbox. It’s a direct, private channel that has survived every social media wave and algorithm change, and the data absolutely prove its resilience and growth. Let’s get into the stats.

What’s the right email frequency? What’s the potential increase in the number of conversions your email campaigns generate if you add an extra message to your schedule? The data in this table should help you find the right answers.

In 2003, email marketing was often a one-size-fits-all tactic, a few lines of promotional text blasted to every business contact on a spreadsheet. Fast forward to 2025, and the B2B email marketing landscape looks nothing like its early counterpart. From AI-powered segmentation to adaptive content that responds to user behavior,...

What are the average email marketing results in different countries? Here’s what we’ve found.

The global email marketing market was valued at USD 909.2 million in 2025 and is projected to grow at a CAGR of 2.8% during the forecast period (2025-2033). The growth of the market can be attributed to the increasing need for personalized marketing campaigns and the rising popularity of email as a marketing channel. Email marketing enables businesses to target specific groups of customers with tailored messages, which can help increase conversion rates and improve return on investment (ROI). Additionally, the development of advanced email marketing technologies, such as automation and artificial intelligence (AI), are further enhancing the effectiveness of email campaigns, driving market growth. Key trends in the email marketing market include the integration of artificial intelligence (AI) to personalize email campaigns, the rise of interactive email formats, and the increasing importance of data analytics to measure and optimize email campaigns. However, the market may face restraints due to concerns over privacy and data protection regulations, spam filters, and the emergence of alternative marketing channels such as social media and messaging apps. Overall, the email marketing market is expected to witness steady growth in the coming years, led by the increasing adoption of advanced technologies and the continued effectiveness of email as a marketing channel.

According to Cognitive Market Research, the Global Email Marketing Software Market Size was USD XX Billion in 2023 and is set to achieve a market size of USD XX Billion by the end of 2031 growing at a CAGR of XX% from 2024 to 2031

The global Email Marketing Software market will expand significantly by XX% CAGR between 2024 and 2031.
The B2B Channel segment accounts for the largest market share and is anticipated to a healthy growth over the approaching years.
The cloud-based segment was dominating the market and had a market share of about XX% in 2023.
The small & medium enterprises sector holds the largest share and is expected to grow in the coming years as well.
Email lead-generating sales category is the market's largest contributor and is anticipated to expand at a CAGR of XX% during the projected period. 
The retail segment dominated the market and had a market share of about XX% in 2023.

Market Dynamics of the Email Marketing Software

Key Drivers of the Email Marketing Software Market

Increased Demand For Email Marketing From Various Sectors Is Driving Market Expansion

Incorporating email marketing into marketing strategies can bring substantial advantages. Foremost, the tool allows an individual to develop and nurture customer relationships which fosters brand trust and loyalty. In addition, email marketing is cost-effective for driving conversions and generating leads. Due to these reasons, many industries are adopting email marketing which leads to market growth.

Demand For Personalized And Targeted Communication Is Accelerating

Consumers require and anticipate relevant, personalized content and experience, both online and offline. To meet these demands, marketers are prioritizing email personalization to deliver a 1:1 experience that exceeds customer expectations and sets them apart. from the competition. Therefore, 74% of marketers acknowledge that focused personalization increases customer engagement and culminates in an average 20% boost in sales. (Source-https://www.campaignmonitor.com/resources/guides/personalized-email/) For Instance, According to McKinsey & Company, 71% of consumers expect personalized marketing while 76% express frustration when it's absent. They also found that brands using personalization generate 40% more revenue as compared to others. (Source-https://www.mailjet.com/blog/email-best-practices/personalized-emails/#chapter-2) According to Statista reports, 78% of marketers are using email for personalized communication (Source-https://www.mailjet.com/blog/email-best-practices/personalized-emails/#chapter-2)

Key Restraints of the Email Marketing Software Market

Data Security Issues May Impede Industry Growth 

One of the major challenges for this market is the cyber threats that include phishing attacks, malware distribution, unauthorized access to sensitive information, and more. The cybercriminals often exploit the email platforms to infiltrate networks, compromise data, and execute malicious activities. Email phishing increased by 1265% after the launch of ChatGPT in November 2022 (Slashnext,2023). Therefore, data breaches have an extensive impact on brand reputation which hampers the industry's growth. For Instance, On January 29, 2015, Anthem reported that it discovered unauthorized access to consumer information, including member names, health identification numbers, and income data. The breach was discovered by a database administrator, who noticed credentials were being used without consent. Anthem shut down the database access and required employee password resets. this data breach could affect up to 80 million people. (Source-https://www.insurance.ca.gov/0400-news/0100-press-releases/anthemcyberattack.cfm)

Opportunites in the Email Marketing Software Market

AI Integrated marketing technologies are rapidly becoming prevalent in a broad spectrum of businesses 

AI in email marketing utilizes machine learning algorithms to personalize content, optimize send times, and segment audiences. This will allow marketers to create highly targeted campaigns that address directly the needs and interests of each customer segment. AI tends to refine and update the segments to ensure that marketing efforts remain relevant and effective. Therefore, utilizing these AI-driven tools opens up new possibilities for developing compelling email campa...

Despite the growth and prominence of mobile messengers and chat apps, e-mail is an integral part of daily online life. In 2025, the number of global e-mail users amounted to **** billion and is set to grow to **** billion users in 2028. Global e-mail audiences In 2023, approximately *** billion e-mails were sent and received every day worldwide. This figure is projected to increase to over *** billion daily e-mails in 2027. As of July 2022, Apple Mail Privacy accounted for over half of the e-mail opens, while mobile use of e-mails saw a significant decrease in their market shares. Apple MPP e-mail app was the most popular e-mail client, accounting for ** percent of e-mail opens. Gmail, the free e-mail service owned by Google, was ranked second with a ** percent open share. Malicious mail Many online users use e-mails for website and newsletter signups and brace themselves for the inevitable flood of spam and marketing communications. Whereas most unwanted e-mails are annoying yet ultimately benign, consumers are right to be wary of malicious e-mail that can be used to compromise their digital accounts and devices. In 2023, ** percent of fraud reports in the United States related to cases in which victims were contacted via e-mail.

With the internet becoming increasingly accessible, the number of e-mails sent and received globally has increased each year since 2017. In 2025, there were an estimated 376 billion e-mails sent and received daily around the world. This figure is projected to increase to 424 billion daily e-mails by 2026. E-Mail marketing Despite the increasing popularity of messengers, chat apps and social media, e-mail has managed to remain central to digital communication and continues to grow in uptake. By 2025, the number of global e-mail users is expected to reach a total of 4.6 billion - an approximate six hundred thousand increase in users, up from 4 billion in 2020. Not only that, when it comes to online advertising e-mail has seen higher click-through-rates than on social media. In Belgium and Germany, these were 5.5 and 4.3 percent respectively - compared to the 1.3 percent global average CTR for social media during the same time period. Gmail Launched in April 2004, Google’s Gmail has earned its spot as one of the most popular freemail services in the world. According to a 2019 survey, its popularity worldwide was trumped only by Apple’s native iPhone Mail app with 26 percent of all e-mail opens worldwide taking place on the platform. Millennials surveyed in the United Kingdom listed Gmail among their top 5 most important mobile apps, while a similar survey carried out in Sweden saw Gmail tie with WhatsApp for a spot among the top mobile apps nationwide.

Here, we’ve gathered email marketing benchmarks by industry. You can see how your average email open, click-through, click-to-open, unsubscribe, and spam complaint rates compare against other companies in your industry.

Discover the booming email marketing software market! This in-depth analysis reveals a $8 billion (2025) market projected to reach $19 billion+ by 2033, driven by automation, personalization, and data analytics. Learn about key players, market trends, and growth opportunities.

The email market has evolved into a critical component of digital communication, acting as a cornerstone for businesses across various industries. With an estimated market size valued at over $7 billion in 2023, the email marketing sector has seen consistent growth driven by its effectiveness in reaching customers d

Discover the latest insights into the booming global email market. Explore market size, growth trends, key players (IBM, Microsoft), regional analysis, and future forecasts (2025-2033). Learn about driving forces like cloud adoption and email marketing, and understand the challenges around data privacy and security. Get your comprehensive market analysis now!

Survey of 250 businesses on how much they spend on email marketing and their email marketing costs

Discover the booming Email Direct Marketing Service market! Our analysis reveals a $1057.5M market in 2025 with a projected 2.1% CAGR through 2033. Learn about key drivers, trends, restraints, top companies (Mailchimp, Constant Contact, etc.), and regional market share. Get the insights you need to succeed in this growing industry.

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Transactional Anding Emails Market Size 2025-2029

The transactional anding emails market size is forecast to increase by USD 19.72 billion, at a CAGR of 14.2% between 2024 and 2029.

Major Market Trends & Insights

APAC dominated the market and accounted for a 46% growth during the forecast period.
By the Application - Marketing segment was valued at USD 7.58 billion in 2023
By the End-user - Retail and e-commerce segment accounted for the largest market revenue share in 2023

Market Size & Forecast

Market Opportunities: USD 222.80 billion
Market Future Opportunities: USD USD 19.72 billion 
CAGR : 14.2%
APAC: Largest market in 2023

Market Summary

The market has witnessed significant advancements in recent years, with businesses increasingly leveraging interactive elements to enhance customer engagement. According to market research, transactional email open rates have shown a steady increase of around 20% compared to bulk promotional emails. This trend is driven by the personalized nature of transactional emails, which are triggered by specific user actions, such as password resets or order confirmations. Furthermore, the adoption of advanced technologies like artificial intelligence and machine learning has enabled businesses to deliver more targeted and timely emails, leading to higher conversion rates.
However, the implementation of stringent user data protection regulations, such as GDPR and CCPA, has added complexity to email marketing strategies, necessitating compliance measures and increased transparency. Despite these challenges, the market is expected to continue evolving, with a focus on optimizing user experience and maximizing ROI through data-driven insights.

What will be the Size of the Transactional Anding Emails Market during the forecast period?

Explore market size, adoption trends, and growth potential for transactional anding emails market Request Free Sample

The transactional email market experiences continuous growth, with current performance registering over 75% of businesses utilizing this communication channel for customer engagement. Future expectations indicate a 15% annual increase in adoption, underlining its significance in modern business communication. Notably, real-time email tracking and email automation workflows are critical components driving the market's expansion. Email deliverability services and monitoring tools enable businesses to optimize email content for better user engagement and inbox placement. Furthermore, email list segmentation and client compatibility enhance email marketing strategies, ensuring effective communication and improved deliverability scores.
Comparatively, email deliverability audit services and email deliverability consulting have seen a substantial rise in demand, as businesses aim to maintain high deliverability standards and avoid potential email sending infrastructure issues. Consequently, email API documentation, email validation services, and email campaign analytics have become essential tools for businesses seeking to maximize their email marketing efforts.

How is this Transactional Anding Emails Industry segmented?

The transactional anding emails industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD million' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.

Application

  Marketing
  Transactions


End-user

  Retail and e-commerce
  BFSI
  Healthcare
  Travel and hospitality


Deployment

  Cloud-based
  On-premises


Geography

  North America

    US
    Canada
    Mexico


  Europe

    France
    Germany
    UK


  APAC

    China
    India
    Japan
    South Korea


  Rest of World (ROW)

By Application Insights

The marketing segment is estimated to witness significant growth during the forecast period.

Transactional anding emails, a segment of business communication, have gained significant traction as a marketing tool. Approximately 73% of millennials prefer businesses to communicate with them via email, making it an effective channel for engagement . In terms of volume, transactional emails accounted for 80% of all business email traffic in 2020. Moreover, email engagement metrics, such as open rates, click-through rates, and conversion rates, are crucial for measuring the success of these emails. To optimize these metrics, businesses employ various strategies, including email deliverability testing, email authentication protocols, and email list hygiene.

Email security protocols, such as SMTP server configuration and email API integration, are essential to ensure email deliverability and protect against spam filtering. Additionally, email marketing automation and dynamic email content enable businesses to personalize their communications and improve click-through rates. Em

The Email Marketing Solution market has emerged as a cornerstone of digital marketing strategies, allowing businesses to connect with their audience in a personalized and measurable way. With the ever-increasing volume of emails sent daily, estimated to be over 300 billion, brands are leveraging email marketing as a

The Bulk Email Marketing market has become an essential pillar for businesses aiming to engage their audiences effectively and affordably. As companies strive to reach larger customer bases with tailored messages, the demand for bulk email solutions has surged. This marketing approach allows businesses to send newsl

According to Cognitive Market Research, the global Campaign Management System Market size is USD 3,951.20 million in 2024 and will expand at a compound annual growth rate of 12.50% from 2024 to 2031.

North America held the major market of more than 40% of the global revenue, with the market size recorded as; USD 1,580.48 million in 2024, which will grow at a compound annual growth rate of 10.7% from 2024 to 2031;
Europe accounted for a share of more than 30% of the global market size with the market size recorded as; USD 1,185.36 million.
Asia Pacific held the market of around 23% of the global revenue with a market value of USD 908.78 million in 2024 and will grow at a compound annual growth rate of 14.5% from 2024 to 2031;
Latin America market of more than 5% of the global revenue, with the market size recorded as; USD 197.56 million, and it will grow at a compound annual growth rate of 11.9% from 2024 to 2031;
Middle East and Africa held the major market of around 2% of the global revenue, with the market size recorded as; USD 79.02 million in 2024, and it will grow at a compound annual growth rate of 12.2% from 2024 to 2031.
The Retail and E-commerce sector is expected to have the highest revenue share in the Campaign Management System Market.

Market Dynamics of the Campaign Management System Market

Key Drivers for Campaign Management System Market

Increasing Demand for Personalized Marketing Strategies

Personalization has become significant in contemporary marketing as more companies want to engage with their target audience on an emotional basis. Campaign management systems with advanced analytics and machine-learning features enable companies to gather and analyze huge amounts of consumer data. These companies then alter their marketing campaigns based on consumer methods, demographics, and purchase preferences, and market transmissions of personalized information and promotions. As a result, managing your target market is simple, and this improves your potential for promotion, as your promotes see more customers that will remain loyal.

Digital Marketing Channels Becoming More Popular It Boost The Market Growth

Digitalization advances and more potential customers can interact with brands through social media, email, and additional platforms. Server-based marketing systems help marketers use a variety of digital broadcasting systems without any problems. These systems help you build, run, and monitor your operations throughout multiple platforms and give you the most control of how the message is received. However, sales of marketing operations systems are supposed to increase as companies invest more and more money into digital advertising strategies.

Restraint Factor for the Campaign Management System Market

Data Privacy and Security Concerns Are Inhibiting Market Expansion

This restraint is closely connected to the previous one, although I think it can still be considered as a market factor. The point is that an excessive amount of consumer data allows marketers to draw multiple valuable conclusions, making the marketing experience more personalized and effective . However, the same excessive amount of information about people generates privacy and security concerns. Nowadays, there are multiple regulation acts specifically aimed at addressing these types of concerns, with GDPR and CCPA being most notable . The problem is that any company that fails to comply with these requirements (or simply uses cybersecurity practices that are outdated or shallow) runs the risk of a lawsuit, and the consequences of lawsuit negligence would mean substantial damage to a company’s reputation and the loss of one’s trust. Thus, while there is potential for effective creation of campaigns, marketers need to think about how much they fully rely on campaign management systems that would allow them to use consumer data in the creation process. At the same time, it is essential to maintain strong cybersecurity policies and ensure compliance with all requirements.

Impact of Covid-19 on the Campaign Management System Market

The COVID-19 pandemic has intensely affected the campaign management system market, manipulating how businesses notice and method marketing strategies and investments. Having experienced global lockdowns and limitations, such traditional marketing channels as events, outdoor advertising, and offline activations suf...