In 2023, ** percent of It leaders and managers globally used surveys to monitor employee experience in their organizations. Interestingly, only around ******* of IT leaders reported using attendance and turnover rates to assess employee experience.

According to a global 2019 survey, ** percent of talent professionals and hiring managers stated that not enough people being dedicated to the employee experience is one of the major barriers to improvement.

The global employee experience software market size was valued at USD 4.9 billion in 2023 and is projected to reach USD 14.7 billion by 2033, exhibiting a CAGR of 12.1% during the forecast period. The market growth is attributed to the increasing adoption of employee experience platforms to improve employee engagement, productivity, and satisfaction. Moreover, the growing need for personalized and tailored experiences for employees is driving the demand for employee experience software. North America held the dominant share in the employee experience software market in 2023, owing to the presence of a large number of technology companies and the high adoption of employee experience platforms among enterprises. The Asia Pacific region is expected to witness the highest growth rate during the forecast period, due to the increasing number of startups and the growing awareness of employee experience management among organizations. Major players in the employee experience software market include Culture Amp, Vantage Circle, Workvivo, Leapsome, Motivosity, Paylocity, Cooleaf, WorkTango, Achievers, Kudos, Workday, SAP SuccessFactors, Workleap Officevibe, Viva Glint, Quantum Workplace, Engagedly, Blink, Firstup, eloomi, and Trakstar Perform.

Digital Employee Experience (DEX) Management Software Market size was valued at USD 1.32 Billion in 2023 and is projected to reach USD 2.97 Billion by 2031, growing at a CAGR of 10.2% during the forecast period 2024-2031.

Global Digital Employee Experience (DEX) Management Software Market Drivers

The market drivers for the Digital Employee Experience (DEX) Management Software Market can be influenced by various factors. These may include:

Remote Work Adoption: The surge in remote work, accelerated by the COVID-19 pandemic, has necessitated organizations to invest in digital employee experience management software. Companies need to ensure employee engagement, productivity, and satisfaction even in a dispersed work environment. Digital platforms facilitate seamless communication, collaboration, and access to resources, enabling teams to maintain high performance regardless of location. The increasing reliance on digital tools for workforce management compels businesses to adopt comprehensive DEX solutions. Consequently, the demand for innovative software that enhances the remote working experience has risen, driving market growth significantly.

Employee Engagement and Retention: Organizations are increasingly recognizing the importance of employee engagement in enhancing productivity and retention rates. Digital employee experience management software plays a crucial role in fostering engagement through personalized experiences, continuous feedback mechanisms, and recognition programs. By leveraging technology to understand employee sentiments and preferences, companies can create a more fulfilling work environment where employees feel valued and connected. The growing emphasis on engagement strategies to reduce turnover rates is propelling the demand for DEX solutions, making it a key driver of market growth in recent years.

Technological Advancements: Rapid technological advancements, particularly in artificial intelligence (AI), machine learning, and data analytics, are transforming digital employee experience management software. These technologies enable organizations to gather insights from employee data, tailor experiences, and automate routine tasks, enhancing overall efficiency. Innovations like chatbots and virtual assistants are improving communication channels, while analytics tools provide real-time feedback on employee experiences. As companies seek to leverage these technologies for decision-making and process optimization, the market for advanced DEX solutions is expanding, fueling growth in the sector.

Focus on Work Culture and Well-being: There is an increasing focus on promoting positive work culture and employee well-being in the corporate sector. Organizations are investing in digital employee experience management software to create inclusive and supportive environments, which are integral to employee satisfaction. Features like wellness programs, mental health support, and work-life balance initiatives are being integrated into DEX solutions. As businesses realize the connection between well-being, organizational culture, and performance, the demand for software that supports these aspects is rising, driving significant growth in the digital employee experience market.

Globalization and Diverse Workforce: The globalization of businesses has led to the hiring of a diverse workforce across various geographical locations and cultures. Digital employee experience management software enables organizations to manage and cater to the varying needs of a multicultural workforce effectively. Features that promote inclusiveness, such as language options, accessible interfaces, and region-specific resources, are essential for fostering a cohesive work environment. As companies strive to enhance collaboration among diverse teams and ensure compliance with regional regulations, the demand for robust DEX solutions is on the rise, acting as a catalyst for market growth.

The Employee Engagement Index (EEI) assesses the critical conditions conducive for employee engagement (e.g., effective leadership, work which provides meaning to employees). The index is comprised of three subfactors: Leaders Lead, Supervisors, and Intrinsic Work Experience.

41% of people in the UK feel that they’re paid less than they should be for the job they’re doing. 61% of UK adults are not planning on asking for a pay rise in the next 12 months, even though only 39% feel they’re currently paid fairly. Almost twice as many men than women plan on asking for a pay rise in the next 12 months (32% vs 18%). Men are also more likely to ask for larger pay increases than women. More than 1 in 10 UK adults have no confidence in the leadership of their company, feeling that they cause more harm than good. 1 in 20 Brits feel they’re not very good at their jobs. People who have children tend to feel less confident in their ability to do their jobs. Online searches for ‘jobs near me’ spiked in mid-January 2023.

How many UK adults are satisfied with their jobs in 2024? How much confidence do British workers have in their company’s leadership? We share all of this and more, revealing the latest job satisfaction statistics of 2024.

Employee Experience (EX) Management Platform for Large Enterprises market size was worth around USD 36.18 billion in 2023, around USD 92.20 billion by 2032

This statistic displays the Employee Experience policy support measures in the Netherlands in 2018. HR employees taking part in this survey were asked how they support the Employee Experience in their organization. Nearly ** percent of respondents stated to offer general support, such as workshops and trainings.

The Employee Experience (EX) Management Platform market for large enterprises is experiencing robust growth, driven by a heightened focus on improving employee engagement, productivity, and retention. The market, currently estimated at $5 billion in 2025, is projected to grow at a Compound Annual Growth Rate (CAGR) of 15% from 2025 to 2033, reaching approximately $15 billion by 2033. This expansion is fueled by several key factors. Firstly, the increasing adoption of cloud-based solutions provides scalability and accessibility for large enterprises. Secondly, the growing emphasis on data-driven decision-making in HR enables organizations to better understand employee sentiment and tailor their strategies accordingly. Finally, the rising competition for talent necessitates proactive measures to improve the overall employee experience, leading to increased investment in EX management platforms. Several trends are shaping this market. The integration of AI and machine learning for advanced analytics provides deeper insights into employee feedback. The increasing demand for personalized employee experiences is leading to the development of platforms that cater to individual needs and preferences. Furthermore, the focus is shifting from solely measuring employee satisfaction to actively addressing identified pain points and driving tangible improvements. While data security and privacy concerns represent a potential restraint, the overall market outlook remains positive, driven by the compelling business case for investing in EX management. The competitive landscape is characterized by both established players like Salesforce and SAP (Qualtrics) and emerging innovative companies constantly striving to improve their offerings. The diverse range of solutions available reflects the multifaceted nature of employee experience, encompassing aspects such as employee engagement, feedback management, recognition, and learning & development.

The Employee Experience Management (EXM) platform market is experiencing robust growth, driven by a heightened focus on employee well-being, productivity, and retention across diverse organizations. The shift towards remote and hybrid work models has further accelerated the adoption of EXM platforms, as businesses seek tools to effectively measure and improve employee engagement irrespective of location. While the precise market size for 2025 is not provided, considering a reasonable CAGR (let's assume 15% based on industry trends) and a starting point (let's assume $5 billion in 2019), a projected market value of approximately $10 billion in 2025 is plausible. This growth is fueled by several key factors, including the increasing availability of sophisticated analytics capabilities within EXM platforms, allowing for data-driven decision-making around employee experience improvements. The market is segmented by deployment type (cloud-based and on-premises) and organizational size (SMEs and large enterprises), with cloud-based solutions witnessing faster adoption due to scalability, cost-effectiveness, and accessibility. Large enterprises are currently the dominant segment, investing significantly in comprehensive EXM programs, but SMEs are increasingly adopting these solutions to foster a positive work environment and attract top talent in competitive markets. The competitive landscape is dynamic, with a mix of established players like ADP, Workday, and Qualtrics, along with emerging innovative companies like Leena AI and Culture Amp. Key restraints include the initial investment required for implementation, the need for robust data security measures, and potential challenges in integrating EXM platforms with existing HR systems. However, the long-term benefits of improved employee satisfaction, increased productivity, and reduced turnover significantly outweigh these challenges. Future trends suggest increased focus on AI-powered insights, personalization of employee experiences, and integration with other HR technology solutions, leading to more holistic and effective EXM strategies. The geographic distribution is widespread, with North America and Europe holding substantial market share initially, but significant growth potential exists in regions like Asia Pacific and the Middle East & Africa as businesses in these areas prioritize employee engagement strategies.

This StoryMap contains details about employee experience at King County. It has been developed for the Determinant of Equity - Equity in King County Practices presentation. It includes information about Employee Experience equity indicator. This presentation includes charts and a narrative describing this indicator.

The data for the Employee Experience dataset was compiled by King County Department of Human Resources.

For more information about King County's equity efforts, please see:

Equity, Racial & Social Justice Vision Ordinance 16948 describing the determinates of equity Determinants of Equity and Data Tool

The Employee Experience (EX) Software market is experiencing robust growth, driven by a rising focus on employee well-being, productivity, and engagement. The increasing adoption of cloud-based solutions, coupled with the need for data-driven insights into employee sentiment, is fueling market expansion. While the exact market size for 2025 is unavailable, considering a plausible CAGR of 15% (a reasonable estimate based on industry reports showcasing the growth of related SaaS segments) and assuming a 2024 market size of $8 billion, we can project a 2025 market value of approximately $9.2 billion. This growth is further fueled by the expanding adoption of EX software across various segments, including large enterprises seeking to improve internal communications and streamline HR processes, and SMEs looking for cost-effective solutions to enhance employee engagement. The market is segmented by deployment type (cloud-based and on-premise) and user type (large enterprises and SMEs). Cloud-based solutions are experiencing faster adoption due to their scalability, accessibility, and lower upfront costs. The market's growth is expected to continue, driven by several factors including increasing awareness of the ROI of improved employee experience, the rise of remote and hybrid work models necessitating better digital employee engagement tools, and the demand for advanced analytics to measure and improve employee satisfaction. However, factors such as high implementation costs for complex solutions, the need for robust data security measures, and challenges in integrating EX software with existing HR systems can act as restraints. Key players such as Culture Amp, Workday, and SAP SuccessFactors are continuously innovating and expanding their offerings to maintain their market position and cater to the evolving needs of businesses. Geographic expansion, particularly in the Asia-Pacific region with its burgeoning economies and large workforces, is poised to contribute significantly to future market growth. The forecast period of 2025-2033 suggests a continued upward trajectory for the EX software market.

Employee Engagement Software Market size was valued at USD 6.80 Billion in 2024 and is projected to reach USD 14.79 Billion by 2032, growing at a CAGR of 10.2% from 2026 to 2032.

Global Employee Engagement Software Market Drivers

Focus on Employee Experience: Organizations understand the value of offering an excellent employee experience to recruit and retain talent. Employee engagement software helps firms build a positive work environment by improving communication, recognition, and feedback methods.

Data-Driven Decision Making: Companies use employee engagement tools to collect and analyze data about employee attitude, satisfaction, and performance. These analytics provide insights that guide strategic decision-making, allowing firms to solve issues and maximize engagement initiatives.

Remote Work and Distributed Teams: As remote work and distributed teams become more prevalent effective communication and collaboration solutions are required. Employee engagement software enables seamless contact and connectivity amongst remote employees, allowing firms to sustain engagement levels regardless of physical location.

Integration with HR and Talent Management Systems: Employee engagement software frequently connects with existing HR and talent management systems, thereby reducing administrative processes and offering a comprehensive picture of employee data. This connection improves efficiency and effectiveness in managing the employment lifetime.

According to a 2019 global survey, ** percent of talent professionals and hiring managers in Australia stated that employee experience will be very important in the future of recruiting.

In the world of work, more experience often equals higher pay. But is this always the case? With factors such as the rising cost of living, inflation and changes in role requirements constantly impacting how we feel about the amount we’re paid, is there any correlation between our perception of salaries and our age?

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Employee Engagement Software Market Size 2024-2028

The employee engagement software market size is forecast to increase by USD 325.9 million, at a CAGR of 6.8% between 2023 and 2028.

The market is driven by the increasing need for workforce diversity management and the rising adoption of digital Human Resource (HR) technology. Companies are recognizing the importance of fostering an inclusive work environment and are turning to employee engagement software solutions to manage diversity initiatives, track progress, and promote equal opportunities. Additionally, the shift towards digital HR technology is gaining momentum, as organizations seek to streamline processes, enhance productivity, and improve employee experiences. However, this market also faces challenges.
Technical constraints, such as data security and privacy concerns, can hinder the adoption of employee engagement software. Moreover, poor customer service can negatively impact user experience and hinder the market's growth. To capitalize on opportunities and navigate these challenges effectively, companies must prioritize addressing these issues, ensuring robust data security measures and delivering exceptional customer service to maintain a competitive edge.

What will be the Size of the Employee Engagement Software Market during the forecast period?

Explore in-depth regional segment analysis with market size data - historical 2018-2022 and forecasts 2024-2028 - in the full report.
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The market continues to evolve, with dynamic market activities shaping its landscape. Employee journey mapping tools enable organizations to track and optimize the employee experience, while productivity tracking software ensures efficient workflows. Integrated employee experience platforms offer mobile engagement, peer-to-peer feedback, goal setting, and performance review functionalities. performance management systems, pulse survey software, and employee recognition programs foster continuous employee feedback and engagement. Knowledge sharing platforms, virtual recognition awards, and workplace collaboration tools promote a culture of innovation and learning. Culture building initiatives, HR analytics dashboards, and employee wellbeing platforms prioritize employee satisfaction and retention. Employee training platforms, team communication tools, talent management systems, and internal communications software streamline work processes and improve team coordination.

Engagement survey tools, employee onboarding systems, employee voice platforms, gamified engagement platforms, leadership development programs, and employee sentiment analysis tools further enhance the employee experience. These solutions adapt to the ever-changing needs of various sectors, ensuring a seamless and engaging employee journey. The integration of these tools fosters a productive and collaborative work environment, ultimately contributing to the overall success of an organization.

How is this Employee Engagement Software Industry segmented?

The employee engagement software industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD million' for the period 2024-2028, as well as historical data from 2018-2022 for the following segments.

Deployment

  Cloud-based
  On-premises


Geography

  North America

    US


  Europe

    Germany
    UK


  APAC

    China
    Japan


  Rest of World (ROW)

By Deployment Insights

The cloud-based segment is estimated to witness significant growth during the forecast period.

Cloud-based employee engagement software is experiencing significant growth due to its ability to provide a unified platform for gathering, storing, and accessing employee data from anywhere in the world. This includes features such as productivity tracking, goal setting, performance reviews, peer-to-peer feedback, and employee recognition programs. The use of cloud technology enables enterprises to accommodate unique HR requirements, ensure better reliability, and improve visibility into employee engagement metrics. Cloud-based solutions also offer advantages in terms of cost and flexibility. Instead of large, one-time investments and periodic expenses for maintenance and updates associated with on-premises software, cloud-based applications require regular payments.

This business model allows enterprises to allocate resources more effectively and adapt to changing needs. Additionally, cloud-based employee engagement software supports various tools and platforms, such as pulse surveys, knowledge sharing, team communication, and talent management systems. These tools contribute to a more immersive and harmonious employee experience, fostering a culture of collaboration, continuous learning, and open communication. Moreover, cloud-based solutions facilitate culture building initiatives, employee wellbe

Check here for 1 min data walkthrough: https://resources.clootrack.com/employee-experience-russell-1ooo-index

Data source: Employee feedback from prominent employee review sites

Key data points: 1. Employee Experience sentiment trend 2. Employee Experience drivers trend 3. Actionable for SWOT 4. Review rating trend 5. Review volume trend These data points are segmented by Industry, Industry Sectors, Job Role, Company, Ticker, Country, City for Russell 1000 companies

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The global market for employee engagement apps is experiencing robust growth, projected to reach $576.7 million in 2025. While the exact CAGR isn't provided, considering the rapid adoption of technology in HR and the increasing focus on employee wellbeing and productivity, a conservative estimate of 15% CAGR from 2025 to 2033 seems plausible. This translates to significant market expansion over the forecast period. The market is segmented by operating system (Android and iOS) and company size (small, medium, and large enterprises). Large enterprises are currently the largest segment, driven by their need for sophisticated tools to manage and analyze employee engagement data across a larger workforce. However, the small and medium-sized enterprise (SME) segments are expected to exhibit faster growth due to increasing affordability and accessibility of these solutions. Key drivers for this market include the need to improve employee retention, boost productivity, and foster a positive work environment. Trends such as remote work, the rise of hybrid models, and the demand for data-driven insights into employee sentiment are further propelling market expansion. While some restraints might include implementation challenges, integration complexities with existing HR systems, and concerns around data privacy, the overall market outlook remains overwhelmingly positive. The competitive landscape is dynamic, with a mix of established players like Qualtrics/SAP and Culture Amp, and emerging startups like Ramssol Feets SB and UpUp Technologies. The success of these companies will depend on their ability to offer innovative features, seamless integration capabilities, and superior user experience. Geographic distribution shows a significant market presence in North America and Europe, with Asia-Pacific expected to witness substantial growth in the coming years, fueled by increasing digitalization and economic expansion across the region. The market is poised for continued growth, driven by the ongoing evolution of workplace dynamics and the critical need for organizations to prioritize employee engagement as a key driver of success. The demand for data-driven insights and personalized employee experiences will shape future product development and innovation within this thriving market.