The employee attrition rate of professional services organizations worldwide increased overall between 2013 and 2023, despite some fluctuations. During the 2023 survey, respondents reported an average employee attrition rate of 12.5 percent.

This statistic depicts the average annual employee turn over rate in the United States in 2016 and 2017, as reported by human resources (HR) professionals. During the 2017 survey, respondents reported an average annual turnover rate of 18 percent.

Job Openings and Labor Turnover Survey data from the U.S. Bureau of Labor Statistics

The Job Openings and Labor Turnover Survey program provides national estimates of rates and levels for job openings, hires, and total separations. Total separations are further broken out into quits, layoffs and discharges, and other separations.

Graph and download economic data for Quits: Manufacturing (JTS3000QUR) from Dec 2000 to Jan 2025 about quits, manufacturing, and USA.

In 2023, the average staff turnover rate of hospitals in the U.S. stood at 20.7 percent. The percentage of employees leaving hospitals has decreased since 2021, yet it is still 2.9 percent higher than 2019. A closer look at turnover reveals that most was among less tenured staff, with the highest rates among certified nursing assistants.

This layer shows figures of quit rates and quit levels by the US, BLS regions, and states. Data is from the Bureau of Labor Statistics (BLS) and was released October and November of 2021. The layer default symbology highlights to September 2021 quit rate in comparison to the national figure of 3.0%.According to the October 2021 News Release by BLS:"The number of quits increased in August to 4.3 million (+242,000). The quits rate increased to a series high of 2.9 percent. Quits increased in accommodation and food services (+157,000); wholesale trade (+26,000); and state and local government education (+25,000). Quits decreased in real estate and rental and leasing (-23,000). The number of quits increased in the South and Midwest regions."In the following November News Release:"In September, quits rates increased in 15 states and decreased in 10 states. The largest increases in quits rates occurred in Hawaii (+3.8 percentage points), Montana (+1.5 points), as well as Nevada and New Hampshire (+1.1 points each). The largest decreases in quits rates occurred in Kentucky (-1.1 percentage points), Iowa (-1.0 point), and South Dakota (-0.7 point). Over the month, the national quits rate increased (+0.1 percentage point)."Quit rates: The quits rate is the number of quits during the entire month as a percent of total employment.Quit levels: Quits are the number of quits during the entire month.State and US figures: Table 4. Quits levels and rates by industry and region, seasonally adjustedRegion figures: Table 4. Quits levels and rates by industry and region, seasonally adjustedThis data was obtained in October and November 2021, and the months of data from BLS are as follows:August 2020September 2020April 2021 (only offered for Regions)May 2021June 2021July 2021August 2021September 2021 (preliminary values)For the full data release, click here.The states (including the District of Columbia) that comprise the regions are: Northeast: Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, and VermontSouth: Alabama, Arkansas, Delaware, District of Columbia, Florida, Georgia, Kentucky, Louisiana, Maryland, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Virginia, and West VirginiaMidwest: Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, and WisconsinWest: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, and Wyoming.

By the last business day of September 2024, there were about 980,000 job separations in the trade, transportation, and utilities industry in the United States. Separations include voluntary quits, involuntary layoffs and discharges, as well as other separations such as retirements. Separations are also referred to as turnover.

In 2022, around 35 percent of small and mid-sized companies in the construction industry in Germany stated that they are facing an increasing challenge with employee turnover. 19 percent of companies in the production of capital goods also answered that it was an issue, but that it did not have any negative consequences for the company.

Taiwan Labour Turnover: SP: Industry (ID) data was reported at 2.440 % in Sep 2018. This records an increase from the previous number of 2.420 % for Aug 2018. Taiwan Labour Turnover: SP: Industry (ID) data is updated monthly, averaging 2.570 % from Jan 1973 (Median) to Sep 2018, with 549 observations. The data reached an all-time high of 8.370 % in Aug 1983 and a record low of 1.400 % in Dec 2003. Taiwan Labour Turnover: SP: Industry (ID) data remains active status in CEIC and is reported by Directorate-General of Budget, Accounting and Statistics, Executive Yuan. The data is categorized under Global Database’s Taiwan – Table TW.G053: Labour Turnover: Separation Rate.

Graph and download economic data for Quits: Accommodation and Food Services (JTS7200QUR) from Dec 2000 to Jan 2025 about quits, accommodation, food, services, and USA.

In 2023, the attrition rate was the highest among employees working in financial services. It was followed by life sciences and consumer products sectors.

Graph and download economic data for Quits: Total Nonfarm (JTSQUR) from Dec 2000 to Jan 2025 about quits, nonfarm, and USA.

Snapshot img

Workforce Analytics Market Size 2025-2029

The workforce analytics market size is forecast to increase by USD 3.27 billion, at a CAGR of 19.1% between 2024 and 2029.

The market is experiencing significant growth due to the increasing demand for efficient workforce management and recruitment. This trend is driven by the need to optimize labor costs, improve productivity, and enhance workforce performance. Another key factor fueling market growth is the increasing use of mobile applications for workforce analytics. Hiring teams rely on these insights to make informed decisions, while professional services and managed services providers offer expertise in HR analytics tools and management training programs. 
These solutions enable real-time access to data and analytics, allowing organizations to make informed decisions on the go. However, the lack of a skilled workforce poses a challenge to market growth. Organizations are investing in training and development programs to address this issue and build a strong talent pool. Overall, the market is poised for strong growth In the coming years, as more organizations recognize the value of data-driven workforce management strategies.

What will be the Workforce Analytics Market Size During the Forecast Period?

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The market is experiencing significant growth as businesses increasingly leverage data analytics solutions to optimize staffing, development and training, compensation management, talent management, recruitment, and HR processes. Machine learning and data mining technologies enable advanced pattern matching, turnover modeling, risk assessment, productivity indexing, and real-time talent decisions. Employee experience, engagement, and performance improvement are key focus areas, with AI and regression analysis used to identify trends and address performance anxieties.
The market is dynamic, with continuous innovation in areas such as machine learning algorithms, natural language processing, and predictive analytics.

How is this Workforce Analytics Industry segmented and which is the largest segment?

The workforce analytics industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.

End-user

  Retail
  BFSI
  Telecom and IT
  Healthcare
  Others


Application

  Large enterprises
  Small and medium sized enterprise


Deployment

  Cloud
  On-premise


Service

  Consulting Services
  System Integration
  Managed Services


Geography

  North America

    US
    Canada


  Europe

    France
    Germany
    Italy
    UK


  APAC

    China
    India
    Japan
    South Korea


  South America



  Middle East and Africa

By End-user Insights

The retail segment is estimated to witness significant growth during the forecast period. In today's dynamic retail industry, workforce management has emerged as a critical success factor for businesses aiming to stay competitive. With growing consumer demands, increasing competition from e-commerce, and the need for continuous product innovation, retailers are investing heavily In their workforce to drive business growth. This includes areas such as performance evaluation, staffing, development and training, compensation and benefits, talent management, recruitment, employee collaboration, and long-term labor issues. HR teams are leveraging advanced technologies like machine learning, blockchain, and predictive analytics to optimize workforce performance, improve productivity, and enhance employee engagement. HR data is mined to identify talent gaps, predict turnover, assess risks, and index productivity.

These insights enable real-time talent decisions, career progression, and performance improvement. HR analytics tools are used to analyze HR data and generate actionable insights, while AI and ML algorithms help automate routine HR tasks and provide data-driven recommendations. The work-from-home model and cloud-based HR solutions have become increasingly popular, offering flexibility and cost savings. Data security is a top priority, ensuring the confidentiality, integrity, and availability of people data. By focusing on workforce optimization, retailers can improve employee experience, increase productivity, and retain top talent, ultimately driving business growth.

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The retail segment was valued at USD 342.20 million in 2019 and showed a gradual increase during the forecast period.

Regional Analysis

North America is estimated to contribute 33% to the growth of the global market during the forecast period. Technavio's analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period.

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Annual statistics on the value of turnover from services provided by the UK service economy.

This table presents information about developments in domestic turnover of the construction industry (SIC 2008 section F). The data can be divided by a number of branches according to Statistics Netherlands' Standard Industrial Classification of all Economic Activities 2008 (SIC 2008) and by four size classes. The results are expressed in terms of indices with base year 2015. Changes on the same period in the previous year are also published.

Data available from 1st quarter 2005 until 4th quater 2023.

Status of the figures: The figures of 2023 are provisional and the figures from the preceding periods are definite. Seeing as this table will no longer be updated, the figures of 2023 will not be finalised.

Changes as of August 15, 2024: None, as this table will no longer be updated.

When will new figures be published? No longer applicable.

Once definite figures have been published, Statistics Netherlands only adjusts them if significant corrections are necessary.

In 2023, employee attrition rates decreased in the Americas and EMEA regions, however increased in the ACAP region. The Americas showed a decrease of 1.2 percent, with the ACAP region demonstrating a 3.3 percent increase. Relatively, however, these percentages were some of the best recorded between 2015 and 2023.

This statistic shows the share of average share of staff turnover among Indian companies, by industries in the fiscal year 2018, based on an online survey across 18 sectors. The staff turnover in the retail industry was the highest with about 18.5 percent, while it was the lowest for automotive with close to seven percent during the survey period.

Graph and download economic data for Job Openings: Accommodation and Food Services (JTS7200JOR) from Dec 2000 to Dec 2024 about accommodation, job openings, vacancy, food, services, and USA.

In 2018, the average ten-year retention rate of healthcare and social assistance workers in New Zealand was 73.2 percent, the highest across all industries in the country. In contrast, the administrative and support industry had the lowest ten-year retention rate of 24.6 percent.