In 2023, global retail e-commerce sales reached an estimated 5.8 trillion U.S. dollars. Projections indicate a 39 percent growth in this figure over the coming years, with expectations to surpass eight trillion dollars by 2027.

World players Among the key players on the world stage, the Chinese retail giant Alibaba holds the title of the largest e-commerce retailer globally, accounting for a 23 percent market share. Nevertheless, forecasts suggest that by 2027, Seattle-based e-commerce powerhouse Amazon will surpass Alibaba in estimated sales, reaching a staggering 1.2 trillion U.S. dollars in online sales.

Leading e-tailing countries The Chinese e-commerce market was the biggest worldwide in 2023, as internet sales constituted almost half of the country's retail transactions. Indonesia ranked second with the highest share of retail sales online (32 percent), closely trailed by the United Kingdom and South Korea, exceeding the 30 percent mark. That year, the up-and-coming e-commerce markets centered around Asia. The Philippines and India stood out as the swiftest-growing e-commerce markets based on online sales, anticipating a growth rate surpassing 20 percent.

The Report Covers Global E-Commerce Industry Overview and Share. The Market is Segmented by B2C E-Commerce (Beauty and Personal Care, Consumer Electronics, Fashion and Apparel, Food and Beverage, Furniture and Home), B2B E-Commerce, and Geography.

Automobile and auto parts was the e-commerce category with the highest expected year-over-year growth between 2021 and 2022. As of February 2022, car and auto parts retail e-commerce sales were forecast to increase over 30 percent compared to the previous year. Food and beverage was the second fastest growing segment, at around 21 percent. The average retail e-commerce growth across all categories would reach 14 percent.

The revenue in the e-commerce market in the United States was forecast to continuously increase between 2024 and 2029 by in total 657.8 billion U.S. dollars (+53.79 percent). After the tenth consecutive increasing year, the indicator is estimated to reach 1.9 trillion U.S. dollars and therefore a new peak in 2029. Notably, the revenue of the e-commerce market was continuously increasing over the past years.Find other key market indicators concerning the average revenue per user (ARPU) and number of users. The Statista Market Insights cover a broad range of additional markets.

The Report Covers US Ecommerce Growth & Industry Trends is Segmented by B2C ECommerce (Beauty and Personal Care, Consumer Electronics, Fashion and Apparel, Food and Beverage, Furniture and Home), and B2B ECommerce.

The Mexico E-Commerce Market Report is Segmented by B2C E-Commerce (Beauty and Personal Care, Consumer Electronics, Fashion and Apparel, Food and Beverage, Furniture and Home, and Others) and B2B E-Commerce. The Market Sizes and Forecasts are Provided in Terms of Value (USD) for all the Above Segments.

In 2022, global e-commerce sales grew by 6.5 percent compared to the previous year. In that period, e-commerce accounted for approximately 19 percent of all retail sales worldwide.

Asian countries lead the way

According to a forecast, China and South Korea ranked first and third respectively on the list of countries with the greatest share of retail sales projected to take place online in 2022. Following the same trend, estimates also revealed that the four fastest-growing retail e-commerce countries in the world are all in Asia.

Amazon on top

When looking at the leading e-commerce companies worldwide, as opposed to the leading e-commerce countries, Amazon is the clear market leader with a market cap of over one trillion U.S. dollars as of June 2022. Not only that, but the Seattle-based multinational company is also by far the most visited online marketplace in the world, with approximately 5.7 billion monthly visits.

The e-commerce market size is projected to grow from USD 18,171.53 billion in 2024 to USD 79,972.14 billion by 2035, representing a CAGR of 14.42%, during the forecast period 2024-2035.

Cross-Border E-commerce Market size was valued at USD 1245 Billion in 2024 and is projected to reach USD 4574 Billion by 2031, growing at a CAGR of 18.7% from 2024 to 2031.

The cross-border e-commerce market is driven by the rapid globalization of trade and the increasing adoption of digital payment solutions that facilitate secure and seamless international transactions. Consumer demand for diverse and unique products, often unavailable locally, has propelled the growth of cross-border online shopping. Technological advancements in logistics and shipping, including improved last-mile delivery and real-time tracking, have reduced barriers associated with international trade. Additionally, supportive government policies and trade agreements have simplified customs procedures, while currency conversion tools and multilingual platforms have enhanced user experience. The widespread penetration of smartphones and internet connectivity, especially in emerging markets, has further expanded access to cross-border e-commerce platforms, fueling market growth.

The Report Covers Global B2B E-Commerce Sales and the Market is Segmented by Channel (Direct Sales and Marketplace Sales) and by Geography (North America, Europe, Asia-Pacific, Latin America, Middle East and Africa). The Market Sizes and Forecasts are Provided in Terms of Value (USD) for all the Above Segments.

According to Cognitive Market Research, the global e-commerce software market size will be USD 7351.5 million in 2024. It will expand at a compound annual growth rate (CAGR) of 16.20% from 2024 to 2031.

North America held the major market share for more than 40% of the global revenue with a market size of USD 2940.60 million in 2024 and will grow at a compound annual growth rate (CAGR) of 14.4% from 2024 to 2031.
Europe accounted for a market share of over 30% of the global revenue with a market size of USD 2205.45 million.
Asia Pacific held a market share of around 23% of the global revenue with a market size of USD 1690.85 million in 2024 and will grow at a compound annual growth rate (CAGR) of 18.2% from 2024 to 2031.
Latin America had a market share of more than 5% of the global revenue with a market size of USD 367.58 million in 2024 and will grow at a compound annual growth rate (CAGR) of 15.6% from 2024 to 2031.
Middle East and Africa had a market share of around 2% of the global revenue and was estimated at a market size of USD 147.03 million in 2024 and will grow at a compound annual growth rate (CAGR) of 15.9% from 2024 to 2031.
The end-to-end platform category is the fastest growing segment of the e-commerce software industry

Market Dynamics of E-commerce Software Market

Key Drivers for E-commerce Software Market

Advancements in Cloud Computing and Saas Solutions Propel Market Growth

Advancements in cloud computing and SaaS (Software as a Service) solutions are significantly propelling the growth of the e-commerce software market. These technologies enable businesses to offer scalable, flexible, and cost-effective solutions that meet the diverse needs of online retailers. Cloud-based platforms provide businesses with the ability to manage large volumes of data, enhance security, and ensure system reliability without heavy upfront investments. SaaS solutions allow for easier software deployment, faster updates, and the ability to integrate with other business systems seamlessly. As a result, e-commerce companies can improve operational efficiency, reduce costs, and offer better customer experiences, which drives continued demand and market expansion. For instance, Relevant Industrial announced the launch of its state-of-the-art e-commerce platform in July 2024, designed to transform the industrial purchasing experience. The platform provided customers with a seamless, efficient, and user-friendly way to purchase industrial equipment and custom-engineered solutions.

Rising Preference For Subscription-Based E-Commerce Models Drives Market Growth

The rising preference for subscription-based e-commerce models is significantly driving the growth of the e-commerce software market. Consumers increasingly favour subscription services for their convenience, personalized experiences, and cost savings. This shift is prompting businesses to adopt advanced e-commerce platforms that can efficiently manage recurring billing, subscriptions, and customer data. Software solutions are evolving to integrate subscription management features, automate renewals, and offer flexible pricing models. As subscription-based models gain popularity across various industries, including media, fitness, and retail, the demand for specialized e-commerce software continues to rise. This trend is expected to accelerate further the growth of the global e-commerce software market in the coming years.

Restraint Factor for the E-commerce Software Market

Difficulty in Maintaining Cybersecurity and Preventing Data Breaches Hampers Market Growth

Difficulty in maintaining cybersecurity and preventing data breaches significantly hampers the growth of the e-commerce software market. As online transactions and customer data become increasingly vulnerable to cyber threats, businesses face rising concerns over data protection, security breaches, and compliance with privacy regulations. The financial and reputational costs associated with data breaches often discourage new businesses from adopting e-commerce platforms, especially in regions where cybersecurity infrastructure is weak. Additionally, the constant evolution of cyber threats necessitates ongoing investment in advanced security measures, which can be a barrier for small and medium-sized enterprises. These challenges impede the widespread acceptance of e-commerce software and slow market expansion.

Impact of Covid-19 on the E-commerce Softwa...

Graph and download economic data for E-Commerce Retail Sales (ECOMSA) from Q4 1999 to Q4 2024 about e-commerce, retail trade, sales, retail, and USA.

Forecasts indicate significant growth in the e-commerce sectors of Asia and America in 2023. Topping the list are Mexico and the Philippines, poised for a surge of approximately 25 percent and 24 percent in online sales, respectively. Following closely behind, Malaysia secures the third spot with an 18 percent growth rate. Meanwhile, Argentina and Brazil were expected to outpace other nations, with e-retail sales forecast to grow by over 15 percent.

A growing global e-retail market Partly fueled by a rapid increase in internet users worldwide over recent years, along with mobility constraints and the shutdown of physical stores during the COVID-19 pandemic, the global e-commerce retail market expanded fourfold from 2014 to 2022. Central to this growth has been the widespread adoption of mobile commerce, which entails online shopping through smartphones, particularly prominent in various regions of the global South. Forecasts suggested that m-commerce sales in Argentina are poised to surge by around 2.4 times between 2022 and 2026.

Fast-growing markets fueled by local players While online retail giants Amazon and Alibaba Group wield global dominance in the e-commerce landscape, they do not hold the top positions in many of the fastest-growing e-commerce markets. Based on monthly website traffic, Singaporean e-retailer Shopee is the leading e-commerce site in Singapore by a significant margin. This trend is even more pronounced in Argentina, where Mercado Libre garners nearly 50 times the traffic witnessed on Amazon's Spanish page, amazon.es.

The pharmaceutical eCommerce market value is estimated to be US$ 75,527.4 million in 2024. The market is predicted to grow at a CAGR of 14.4% during the forecast period. The market valuation is estimated to reach US$ 290,824.8 million by 2034.

Report Attribute	Details
Pharmaceutical eCommerce Market Size (2024)	US$ 75,527.4 million
Anticipated Market Value (2034)	US$ 290,824.8 million
Projected Growth Rate (2024 to 2034)	14.4% CAGR

Historical Analysis of the Pharmaceutical eCommerce Market Vs Demand Outlook

Attributes	Details
Pharmaceutical eCommerce Market Value (2019)	US$ 54,772.1 million
Historical Market Revenue (2023)	US$ 73,315.6 million
Historical CAGR (2019 to 2023)	7.6%

Country-wise Insights

Countries	CAGR (2024 to 2034)
United States	7%
Germany	8%
United Kingdom	8.7%
India	20.7%
China	16%

Category-wise Insights

Attributes	Details
Top Product Type	Over-the-counter Product
Market Share in 2024	63.7%

Attributes	Details
Top End User	Consumer or Individuals
Market Share in 2024	29.8%

Pharmaceutical eCommerce Market Report Scope

Attribute	Details
Estimated Market Size (2024)	US$ 75,527.4 million
Projected Market Size (2034)	US$ 290,824.8 million
Anticipated Growth Rate (2024 to 2034)	14.4%
Forecast Period	2024 to 2034
Historical Data Available for	2019 to 2023
Market Analysis	US$ million or billion for Value and Units for Volume
Key Regions Covered	North America, Latin America, Europe, Middle East & Africa (MEA), East Asia, South Asia and Oceania
Key Segments Covered	By Product Type, By End Use Verticals, and By Region
Key Companies Profiled	Netmeds Marketplace Ltd. EasyMedico Medlife Amazon. Inc Apotek The Kroger Co. Walgreen Co. Giant Eagle, Inc. Walmart Express Scripts CVS Health Optum, Inc. L Rowland & Co (Retail) Ltd Zur Rose Group AG McKesson Corporation SHOP-APOTHEKE EUROPE N.V. UK Meds Direct Ltd. Walgreens Boots Alliance, Inc. DocMorris
Report Coverage	Market Forecast, Company Share Analysis, Competition Intelligence, DROT Analysis, Market Dynamics and Challenges, and Strategic Growth Initiatives
Customization & Pricing	Available upon Request

According to Cognitive Market Research, the global cross-border e-commerce market size is USD 791542.2 million in 2024 and will expand at a compound annual growth rate (CAGR) of 30.50% from 2024 to 2031.

North America held the major market of more than 40%of the global revenue with a market size of USD 316616.88million in 2024 and will grow at a compound annual growth rate (CAGR) of 28.7%from 2024 to 2031.
Europe accounted for a share of over 30% of the global market size of USD 237462.66million.
Asia Pacific held the market of around 23% of the global revenue with a market size of USD 182054.71million in 2024 and will grow at a compound annual growth rate (CAGR) of 32.5%from 2024 to 2031.
Latin America's market will have more than 5% of the global revenue with a market size of USD 39577.11million in 2024 and will grow at a compound annual growth rate (CAGR) of 29.9%from 2024 to 2031.
Middle East and Africa are the major markets of around 2% of the global revenue with a market size of USD 15830.84 million in 2024 and will grow at a compound annual growth rate (CAGR) of 30.2%from 2024 to 2031.
The Credit/Debit Cards held the highest Cross border E commerce market revenue share in 2024.

Key Drivers of Cross border E commerce Market

Increasing Internet Penetration and Smartphone Adoption to Increase the Demand Globally

One of the key drivers in the cross-border e-commerce market is the increasing internet penetration and smartphone adoption worldwide. As more people gain access to the internet and smartphones, the potential customer base for online shopping expands, leading to a surge in cross-border e-commerce activities. The convenience of shopping online from international retailers, coupled with the availability of a wide range of products and competitive prices, has fueled the growth of cross-border e-commerce. Moreover, the ease of payment through digital wallets and online payment platforms has further facilitated cross-border transactions. This trend is expected to continue as internet infrastructure improves and smartphone technology becomes more affordable, driving the growth of cross-border e-commerce.

Growing Preference for Global Brands and Product Variety to Propel Market Growth

Another key driver in the cross-border e-commerce market is the growing preference among consumers for global brands and a wider variety of products. Cross-border e-commerce allows consumers to access products that may not be available in their local markets, giving them access to a broader selection of goods from around the world. This has led to an increase in demand for international brands and niche products that cater to specific interests and preferences. Additionally, cross-border e-commerce offers consumers the opportunity to compare prices and quality across different markets, empowering them to make informed purchasing decisions. As a result, retailers are increasingly focusing on expanding their product offerings and improving the shopping experience for cross-border shoppers, driving the growth of cross-border e-commerce.

Restraint Factors Of Cross border E commerce Market

Complex Regulatory Environment to Limit the Sales

One of the key restraints in the cross-border e-commerce market is the complex regulatory environment governing international trade and e-commerce. Different countries have varying regulations and policies regarding taxes, customs duties, import/export restrictions, and consumer protection laws, which can create barriers for cross-border e-commerce businesses. Adhering to these regulations can be challenging for e-commerce companies, especially smaller businesses that may not have the resources to navigate the complexities of international trade laws. This can result in delays, additional costs, and legal issues, limiting the growth of cross-border e-commerce.

Impact of Covid-19 on the Cross border E-commerce market

The Covid-19 pandemic has had a significant impact on the cross-border e-commerce market. With lockdowns and restrictions on movement imposed worldwide, consumers increasingly turned to online shopping for their needs. This surge in online shopping resulted in a spike in cross-border e-commerce as consumers sought products not available in their local markets or looked for better deals abroad. However, the pandemic also brought challenges such as disruptions in supply chains, logistics...

The Report Covers E Commerce Companies in India and the Market is Segmented by B2C E-Commerce (Beauty and Personal Care, Consumer Electronics, Fashion and Apparel, Food and Beverage, Furniture and Home), and B2B E-Commerce.

Global Subscription E-commerce Market to hit USD 3485.51B by 2029 growing at 59.5% CAGR. Explore trends, drivers, and competition for strategic insights with The Business Research Company.

The E-commerce App Market is segmented by Type (In-app Purchases, Advertisement), by Platform (Android and iPhone), and Geography (North America, Europe, Asia Pacific, Latin America, and the Middle East and Africa). The market sizes and forecasts are provided in terms of value (USD million) for all the above segments.

The Report Covers Indonesia's E-Commerce Market Size and is Segmented by B2C E-Commerce (Beauty and Personal Care, Consumer Electronics, Fashion and Apparel, Food and Beverage, Furniture and Home, and Others (Toys, DIY, Media, and Others)) and B2B ECommerce. The Market Sizes and Forecasts are in Terms of Value (USD) for all the Above Segments.

Market Insights

The AI Agents in eCommerce Market is projected to expand from USD 3.6 billion in 2024 to approximately USD 282.6 billion by 2034, growing at a CAGR of 54.7% during the forecast period from 2025 to 2034. This rapid growth is driven by the increasing adoption of AI-powered virtual assistants, chatbots, personalized recommendation engines, and automated customer service solutions. AI agents are revolutionizing the eCommerce sector by enhancing customer experience, streamlining operations, and improving sales conversion rates through data-driven insights.

In 2024, North America held a dominant market position, capturing more than a 38.5% share, with USD 1.3 billion in revenue. The region's leadership is attributed to strong investments in AI technology, high eCommerce penetration, and the presence of key market players. The widespread adoption of AI-driven automation by major eCommerce platforms and retailers is further fueling regional growth. The U.S., in particular, is at the forefront, leveraging AI to enhance customer engagement, supply chain optimization, and fraud detection in online retail.

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The market for AI agents in eCommerce is experiencing rapid growth, driven by the increasing demand for enhanced customer experience and improved operational efficiency. As of recent estimates, the market is projected to escalate significantly in value over the next few years, reflecting a growing adoption of AI technologies in retail and commerce sectors. This growth is attributed to the ability of AI agents to streamline eCommerce operations, reduce costs, and provide a personalized shopping experience, which in turn boosts sales and customer satisfaction​

The primary driving factors for the adoption of AI agents in eCommerce include the need for advanced customer service solutions, the ability to handle large volumes of data, and the demand for operational efficiency. The integration of AI agents helps businesses manage customer interactions more effectively, optimize inventory and pricing strategies, and personalize marketing efforts, which are crucial for staying competitive in the digital marketplace​.