With a market share of 67 percent, DoorDash dominated the online food delivery market in the United States as of March 2024. Meanwhile, Uber Eats held the second highest share with 23 percent.
In 2018, food delivery company Grubhub held 34 percent of the total food delivery market in the United States. The company's share of the market is predicted to decrease to 29 percent by 2022.
The battle for supremacy between specialist food delivery services continued across the United States in 2018. With a market share of 34 percent, Grubhub was ranked as the leading service, while competitors Uber Eats and DoorDash were ranked second and third, respectively.
Is technology transforming food delivery? In 2018, around 45 percent of adults in the United States used online ordering to have their food delivered. The use of mobile delivery apps is growing, particularly among young adults, but the leading method of ordering food for delivery was via the restaurant’s own delivery service. The boom in food delivery has led to soaring revenues for some of the largest delivery companies: the worldwide revenue of Grubhub nearly doubled between 2017 and 2019.
Big spenders in the Big Apple In 2019, New Yorkers spent the most per capita on food delivery in the United States – consumers in the city spent around 200 U.S. dollars per capita more than those in San Francisco. In 2017, Grubhub was the leading takeout food delivery service in New York, with an overwhelming market share. However, consumers in San Francisco favored another delivery service: Caviar. The company had a market share of 24.1 percent in the Californian city, whereas its market share in New York was only 4.5 percent.
This statistic shows the cities where Grubhub was the most used food delivery service in the United States as of April 2021. According to the source, Grubhub had the highest share of sales in New York City, accounting for 37 percent of sales when compared to other meal delivery services. Comparatively, the food delivery service company had the lowest sales share in Miami, accounting for seven percent of sales in that period.
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The on-demand food delivery market, encompassing restaurant-to-consumer and platform-to-consumer models, is experiencing robust growth. Driven by increasing smartphone penetration, busy lifestyles, and the convenience of readily available meal options, the market is projected to expand significantly over the next decade. Key segments include restaurant-to-consumer delivery (likely dominating due to established restaurant partnerships), platform-to-consumer delivery (offering wider variety and potentially faster delivery in certain areas), and applications catering to office buildings, families, and other demographics. Major players like Uber Eats, Grubhub, DoorDash, and Zomato are fiercely competing for market share, leading to innovations in delivery speed, service quality, and customer loyalty programs. While the market faces restraints such as fluctuating food costs, regulatory hurdles related to permits and delivery worker rights, and increasing competition, the overall growth trajectory remains positive. Expansion into underserved regions, strategic partnerships, and the development of sustainable and technologically advanced delivery solutions will be crucial for future success. The geographical distribution of this market reflects varied levels of adoption based on factors like disposable income, technological infrastructure, and cultural preferences. North America and Asia Pacific, particularly the US, China, and India, are currently leading the market. However, emerging markets in other regions of the world show significant potential for future expansion, particularly as digital infrastructure improves and middle classes grow. The continued refinement of delivery algorithms to optimize routes and minimize delivery times, along with the integration of advanced technologies like autonomous delivery vehicles, will play a significant role in shaping the future landscape of the on-demand food delivery market. A focus on consumer data analytics to personalize offerings and enhance the user experience will also become increasingly important for market leaders.
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US Online Food Delivery Market Analysis The US online food delivery market is projected to reach a staggering $19,942.01 million by 2033, growing at a CAGR of 11.80%. This rapid growth is primarily driven by factors such as rising disposable incomes, increasing smartphone penetration, and the growing popularity of convenience services. Furthermore, the COVID-19 pandemic has accelerated the adoption of online food delivery, as people sought safe and convenient dining options during lockdown periods. Key Market Trends, Segments, and Companies Mobile applications and websites dominate the platform type segment, accounting for the largest market share. In terms of business models, order-focused food delivery systems hold a significant portion of the market, as they allow consumers to order directly from restaurants without requiring a delivery service. The online payment method is becoming increasingly prevalent, driven by the convenience and security it offers. Key players in the market include Grubhub, Doordash, Uber Eats, Postmates, Domino's Pizza Inc., Kroger Co., Blue Apron Holdings, and HelloFresh. The North American region, particularly the United States, is a major contributor to the overall market size and is expected to continue driving growth in the future. Recent developments include: In December 2022, Domino's Pizza Inc. announced its expansion into two more countries: Latvia and Uruguay. Morgacita Ltd., Latvia, would open the first Dominos store at Deglava 100 in Riga, and Alsea, Uruguay, would open the second at 1163 Luis Alberto de Herrera in Montevideo., In November 2022, Domino's Pizza Inc. will debut 100 bespoke Chevy Bolt electric vehicles in the United States to entice delivery drivers who do not have their own cars. Furthermore, by cooperating with Enterprise Fleet Management, the company will receive maintenance for its electric delivery fleet, finance, telematics solutions, vehicle acquisition, and local hands-on account management., In December 2022, Grubhub announced a partnership with KiwiBot, a food delivery firm, to distribute meals by robot on college campuses across the United States. This strategic agreement would provide an integrated delivery service that would allow students to use Kiwibot delivery from Grubhub's smartphone. Furthermore, delivery alternatives on college campuses give students more ways to access their preferred cuisine while also creating beneficial interactions with technological advancements that make campus life more efficient and successful..
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The third-party food delivery market is experiencing explosive growth, driven by increasing consumer demand for convenience, the proliferation of online food ordering platforms, and the expansion of restaurant partnerships. This market, encompassing takeaway and retail deliveries from restaurants and supermarkets, is projected to reach a substantial size, estimated at $250 billion in 2025, based on reasonable industry estimations considering the provided information and recent market reports. A Compound Annual Growth Rate (CAGR) of 15% is anticipated from 2025 to 2033, indicating a continued upward trajectory. This robust growth is fueled by several key factors, including the rising adoption of smartphones and mobile applications, the increasing penetration of e-commerce, and the expanding reach of delivery services into previously underserved areas. The diverse range of services offered, including restaurant meal delivery, grocery delivery, and even specialized delivery options like meal kits, further contributes to this market's expansion. However, challenges remain, including the high operational costs for delivery companies, competition from existing players, and concerns regarding food safety and delivery times. The market is segmented geographically, with North America and Asia Pacific currently holding significant market shares due to high internet penetration and established delivery infrastructures. Europe is witnessing rapid growth, while other regions are gradually catching up. Major players such as DoorDash, Grubhub, Uber Eats, and Deliveroo dominate the landscape, constantly innovating to enhance customer experience and expand their service offerings. Strategic partnerships, technological advancements like AI-powered delivery optimization, and expansion into new segments such as quick commerce (rapid grocery delivery) will further shape the industry's evolution over the next decade. The future of the third-party delivery market promises exciting innovations and substantial growth, presenting both lucrative opportunities and significant challenges for businesses operating in this dynamic sector.
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Market Size and Growth: The global digital food delivery market was valued at USD 674.52 million in 2025 and is projected to reach USD 3,808.27 million by 2033, exhibiting a CAGR of 23.72% during the forecast period. This growth is attributed to rising urbanization, increasing smartphone penetration, and the convenience offered by food delivery services. These factors have resulted in a surge in online and mobile food ordering, contributing to the market's exponential growth. Market Drivers, Trends, and Restraints: Key drivers of the digital food delivery market include the growing disposable income, changing consumer preferences, and technological advancements such as AI-powered chatbots and GPS tracking. The market is also witnessing the emergence of subscription-based models, personalized recommendations, and partnerships with food and beverage brands. However, factors such as rising delivery costs, competition from restaurants, and concerns over data privacy pose challenges to the market's growth. Recent developments include: The digital food delivery market is projected to grow from USD 244.87 billion in 2023 to USD 1662.4 billion by 2032, at a CAGR of 23.72%. The market growth is attributed to the increasing popularity of online food ordering, the growing number of smartphone users, and the rising disposable income of consumers.Recent developments in the market include the launch of new food delivery platforms, the expansion of existing platforms into new markets, and the integration of artificial intelligence (AI) and machine learning (ML) technologies to improve the customer experience. For instance, Uber Eats recently launched a new subscription service that offers unlimited delivery for a monthly fee. Grubhub, another major player in the market, has expanded its services to several new countries in Latin America and Europe.Key players in the market include Uber Eats, Grubhub, DoorDash, Postmates, and Deliveroo. These companies are investing heavily in research and development to improve their services and expand their market share.. Key drivers for this market are: Increased online ordering Expansion into new markets Growing popularity of meal kits Integration with smart home devices Subscription-based models. Potential restraints include: Growing consumer preference for convenience Proliferation of smartphones and internet penetration Expanding restaurant partnerships and menu offerings Advancements in food delivery technology Rising disposable income and urbanization trends.
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The global third-party food delivery market is experiencing robust growth, driven by the increasing adoption of online food ordering and the convenience it offers consumers. This market, encompassing takeaway and retail delivery services for restaurants and supermarkets, is projected to be valued at $200 billion in 2025, exhibiting a Compound Annual Growth Rate (CAGR) of 15% from 2025 to 2033. This significant expansion is fueled by several key factors. The rise of smartphones and readily available mobile apps has streamlined the ordering process, making it incredibly user-friendly. Busy lifestyles and a growing preference for convenience are also major contributors, alongside the expansion of restaurant partnerships and delivery service coverage into previously underserved areas. The increasing penetration of online payment systems further enhances the ease and security of transactions, driving market adoption. Furthermore, innovative delivery models, such as dark kitchens and micro-fulfillment centers, are optimizing efficiency and reducing delivery times. Despite this positive trajectory, the market faces certain challenges. High operational costs, including driver compensation and logistics, can negatively impact profitability for delivery companies. Regulatory hurdles related to licensing, food safety, and worker classifications present complexities for businesses to navigate. Competition within the market is fierce, with established players and new entrants constantly vying for market share. Sustained profitability and maintaining a balance between operational efficiency and customer satisfaction are key factors determining long-term success within this dynamic market landscape. The projected market value in 2033, based on the 15% CAGR, surpasses $800 billion, highlighting the significant growth potential within the third-party delivery sector. This forecast underscores the continuous need for innovation, strategic partnerships, and efficient operations for companies to thrive in this competitive environment.
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The size of the Online Food Delivery Services Market was valued at USD 0.68 Million in 2023 and is projected to reach USD 1.81 Million by 2032, with an expected CAGR of 15.01% during the forecast period. The market for online food delivery services includes platforms where customers can order food from nearby restaurants or eateries and have it brought to a designated place through the internet. The market is expanding quickly due to increased internet access, the widespread use of smartphones, and the ease of online ordering. Uber Eats, Deliveroo, and GrubHub are dominant in the market with their widespread service networks and advanced technological infrastructure. The shift towards cloud kitchens, which cut operational expenses, along with the growing demand for quick-service restaurants (QSRs), impact the ever-changing market outlook. Although facing obstacles like stiff competition and complex logistics, advancements in order processing and the growth of e-commerce platforms are driving a favorable outlook for the market. This path emphasizes the crucial role of online food delivery services in the worldwide food sector and their future potential for market expansion. Recent developments include: April 2024: Uber Eats partnered with Waymo to provide autonomous rides in Phoenix. Uber Eats also launched deliveries via Waymo self-driving vehicles. Additionally, Uber and Waymo are working with select merchants in the area, including local favorites like Princess Pita, Filiberto’s, and Bosa Donuts., April 2024: Zomato launched a "large order fleet" to handle orders for groups of people or events. This was claimed to be an all-electric fleet explicitly designed to serve orders for a gathering of up to 50 people., April 2024: DoorDash Inc. enabled over 180,000 orders with reusable packaging globally across the countries DoorDash and Wolt operate. The company is working to grow that number in partnership with DeliverZero in the United States.. Key drivers for this market are: Convenience Offered By Online Food Delivery Services, Attractive Offers And Memberships Along With Advertisements And Marketing By Players. Potential restraints include: Consumers Desire For Fine Dining Experience. Notable trends are: Sustainability And Healthy Eating Habits Driving Consumer Purchase Decisions.
This statistic shows the takeout food delivery market share in New York, United States, as of April 2021. In that year, Grubhub accounted for 37 percent of the food delivery market in New York.
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The online food ordering system market is experiencing robust growth, projected to reach a market size of $71,990 million in 2025, exhibiting a Compound Annual Growth Rate (CAGR) of 4.7% from 2019 to 2033. This expansion is driven by several key factors. The increasing penetration of smartphones and internet access, especially in emerging markets, has fueled the adoption of online food ordering platforms. Convenience, wider menu options, and attractive deals and promotions offered by these platforms are major factors attracting consumers. The rise of busy lifestyles and the increasing preference for home delivery are further contributing to this market's growth. The market is segmented by the type of business, including restaurant-controlled platforms, independent platforms and by application (B2B and B2C). Major players such as McDonald's, KFC, Subway, and various food delivery apps like Uber Eats, DoorDash, and Swiggy, are driving innovation and competition, leading to enhanced user experiences and expanded service offerings. The competitive landscape is dynamic, with ongoing mergers and acquisitions, expansion into new markets, and the continuous development of new technologies like AI-powered recommendation systems and improved delivery logistics. This competitive pressure fosters innovation and keeps the market vibrant. The market's future growth trajectory is expected to be influenced by factors such as evolving consumer preferences, technological advancements, and regulatory changes affecting the food delivery industry. The regional distribution of this market is diverse, with North America and Asia-Pacific currently dominating. However, regions like Europe, the Middle East & Africa, and South America are showing significant growth potential, indicating opportunities for expansion. The continued development of robust delivery infrastructure, coupled with a growing middle class in developing countries, promises further market penetration. Furthermore, the increasing adoption of online payment methods and the incorporation of advanced analytics for better customer targeting and operational efficiency will support the market's long-term growth. The sustained high growth rate reflects a fundamental shift in consumer behavior, highlighting the online food ordering system's integral role in the modern food service ecosystem.
In 2024, Uber Inc. generated approximately 13.75 billion U.S. dollars in revenues in its 'Delivery' segment, which includes Uber Eats and Uber Direct. This figure constitutes an increase compared to the previous year's revenue of 12.2 billion dollars. The success story When the ride-hailing company, Uber Inc., launched its food delivery spinoff ‘UberEats’ in the United States in 2014, few would have imagined it would go on to dominate the online food delivery market, overtaking then-market leader Grubhub. As of March 2024, UberEats controlled 23 percent of the online food delivery market in the United States, while Grubhub held an eight percent market share. A global market leader? Although UberEats only launched outside the United States in 2016, the company is today the leading food delivery operator globally, generating more revenues than industry heavyweights Delivery Hero, DoorDash, and Just Eat Takeaway. With more than 42 million app downloads, UberEats also ranked as the second most downloaded food delivery app worldwide in 2024 after Zepto.
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[Keywords] Market include Doordash, Sainsbury, Foodpanda, Tesco, Pizza Hut
Due to measures imposed during the pandemic, meal orders from local restaurants through online platforms surged in the United States. In December 2020, DoorDash made up about half of meal delivery sales in the U.S., while Uber Eats followed with a market share of 22 percent. More present in Northeastern metropolitan areas, Grubhub accounted for 18 percent of the sales value registered over the considered period.
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BASE YEAR | 2024 |
HISTORICAL DATA | 2019 - 2024 |
REPORT COVERAGE | Revenue Forecast, Competitive Landscape, Growth Factors, and Trends |
MARKET SIZE 2023 | 288.14(USD Billion) |
MARKET SIZE 2024 | 312.49(USD Billion) |
MARKET SIZE 2032 | 598.2(USD Billion) |
SEGMENTS COVERED | Business Model ,Delivery Type ,Payment Method ,Target Audience ,Store Type ,Regional |
COUNTRIES COVERED | North America, Europe, APAC, South America, MEA |
KEY MARKET DYNAMICS | 1 Surge in online grocery shopping 2 Growing popularity of subscription services 3 Expansion into new geographies 4 Increase in delivery speed and efficiency 5 Advent of autonomous delivery |
MARKET FORECAST UNITS | USD Billion |
KEY COMPANIES PROFILED | Instacart ,DoorDash ,Amazon Fresh ,Uber Eats ,FreshDirect ,Thrive Market ,Shipt ,Walmart Grocery ,Peapod ,Whole Foods Market ,Gopuff ,Boxed ,Target Grocery ,Grubhub |
MARKET FORECAST PERIOD | 2024 - 2032 |
KEY MARKET OPPORTUNITIES | 1 Expanding ecommerce adoption 2 Rising demand for convenience 3 Growing popularity of subscription services 4 Increased adoption in emerging markets 5 Technological advancements enhancing user experience |
COMPOUND ANNUAL GROWTH RATE (CAGR) | 8.45% (2024 - 2032) |
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The online catering order platform market is experiencing robust growth, driven by increasing smartphone penetration, changing consumer lifestyles favoring convenience, and the expansion of restaurant delivery services. The market, estimated at $150 billion in 2025, is projected to maintain a healthy Compound Annual Growth Rate (CAGR) of 15% from 2025 to 2033, reaching an estimated $500 billion by 2033. Key drivers include the rising popularity of online food ordering, particularly among younger demographics, coupled with the strategic partnerships between online platforms and established restaurant chains. The B2C segment dominates the market, fueled by consumer demand for ease and variety, while the B2B segment presents a significant growth opportunity, particularly in corporate catering and event management. Market segmentation also shows a strong preference for restaurant-controlled platforms, reflecting the value restaurants place in maintaining brand control and direct customer relationships. However, the market faces restraints like high commission fees for restaurants, intense competition among platforms, and concerns over food safety and delivery reliability. Geographic distribution reveals strong market concentration in North America and Asia Pacific, with significant growth potential in emerging markets across Europe, the Middle East, and Africa, fueled by increasing internet and mobile penetration. The leading players, including DoorDash, Uber Eats, and Deliveroo, continue to invest heavily in technological advancements and expansion strategies to maintain their market share, showcasing the highly competitive nature of this dynamic sector. The future of the online catering order platform market hinges on innovation and adaptation. Platforms are likely to invest further in AI-powered recommendations, personalized experiences, and advanced logistics to enhance customer satisfaction. The integration of various delivery options, including drone delivery, alongside increased focus on sustainability practices, are key trends that will shape the competitive landscape. Furthermore, the market will witness increased consolidation through mergers and acquisitions as companies seek to expand their market reach and service offerings. Regulations concerning food safety, worker rights, and data privacy will also significantly impact the operational aspects of the industry. Overall, the online catering order platform market presents a lucrative opportunity for both established players and new entrants, provided they can address the challenges and capitalize on the evolving technological and consumer demands.
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[Keywords] Market include Meituan Waimai, Mr. D food, Ele.me, Deliveroo, Just-eat
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The global online ordering management system (OOMS) market is experiencing robust growth, driven by the increasing adoption of digital technologies in the food and beverage industry and a surge in online food delivery services. The market, currently valued at approximately $15 billion in 2025, is projected to exhibit a Compound Annual Growth Rate (CAGR) of 18% from 2025 to 2033. This significant expansion is fueled by several key factors. The rising popularity of online food ordering platforms among consumers seeking convenience and diverse culinary options significantly contributes to market growth. Furthermore, the escalating demand for efficient order management solutions from restaurants and food businesses of all sizes is driving the adoption of sophisticated OOMS. Cloud-based solutions are leading the market segment due to their scalability, cost-effectiveness, and accessibility, surpassing on-premise systems in popularity. Geographically, North America and Europe currently hold the largest market share, driven by high internet penetration and established online food delivery ecosystems. However, rapid technological advancements and growing smartphone usage in emerging economies within Asia-Pacific and the Middle East & Africa are poised to fuel considerable growth in these regions over the forecast period. The competitive landscape is characterized by a mix of established players and emerging startups, fostering innovation and competition. The sustained growth of the OOMS market is expected to continue, propelled by ongoing technological improvements such as AI-powered order optimization, enhanced customer relationship management (CRM) integration, and the development of more user-friendly interfaces for both businesses and consumers. However, challenges remain, including the need for robust cybersecurity measures to protect sensitive customer and business data. Maintaining consistent system performance and ensuring seamless integration with existing point-of-sale (POS) systems are also crucial factors affecting market trajectory. Furthermore, the increasing regulatory scrutiny around data privacy and online food safety standards will impact market dynamics in the coming years. Despite these challenges, the long-term outlook for the OOMS market remains positive, with continued expansion anticipated across various segments and geographical regions.
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The office lunch service market is experiencing robust growth, projected to reach a market size of $3,356.4 million in 2025 and maintain a Compound Annual Growth Rate (CAGR) of 8.0% from 2025 to 2033. This expansion is fueled by several key factors. The increasing number of employees working in offices, particularly in urban centers, drives demand for convenient and high-quality meal solutions. Rising disposable incomes and a preference for healthier, more diverse lunch options also contribute significantly to market growth. Furthermore, the rise of technology, enabling seamless online ordering and personalized meal choices through platforms like Fooda, ezCater, and Grubhub, has significantly streamlined the process and expanded accessibility. The market is segmented by office size (small, medium, large) and ordering type (personalized, unified), reflecting the diverse needs and preferences of different workplaces. The convenience of pre-ordered, delivered meals, combined with the ability to cater to dietary restrictions and preferences, continues to be a significant driver. Competition in the market is intense, with established players like Grubhub and newcomers vying for market share. Growth opportunities lie in expanding personalized ordering options, leveraging technology for improved efficiency and customer experience, and targeting specific niche markets, such as those with specialized dietary needs. Geographical expansion into emerging markets, particularly within Asia-Pacific and certain regions of Africa, also presents considerable potential. Challenges include managing fluctuating food costs, ensuring consistent service quality across diverse locations, and adapting to changing consumer preferences, including trends toward sustainability and ethical sourcing. However, the overall outlook for the office lunch service market remains positive, with continued growth expected throughout the forecast period due to the fundamental shifts in workplace dynamics and consumer behavior.
With a market share of 67 percent, DoorDash dominated the online food delivery market in the United States as of March 2024. Meanwhile, Uber Eats held the second highest share with 23 percent.