Introduction

Grubhub Statistics: Grubhub has established itself as a competitor in the U.S. online food delivery industry. Over the years, Grubhub has linked diners to local restaurants to deliver meals seamlessly across the continental United States. However, it was in 2024 that it experienced significant changes in market share, user engagement, and corporate ownership.

This article discusses the Grubhub statistics that define Grubhub by analyzing some metrics and trends that powered its journey during the period.

Grubhub Inc. generated approximately 1.8 billion U.S. dollars in revenue in 2020, up by over 507 million the previous year. Grubhub operates primarily in the United States with a nominal amount of foreign revenue generated through its UK subsidiary.

Grubhub Inc. generated 8.67 billion U.S. dollars in gross food sales in 2020. Gross food sales refers to the total value of food, beverages, taxes, prepaid gratuities, and any delivery fees processed through the company's platform. All revenue generating orders placed on the platform were included, but only the commissions from the transaction were recognized as revenues, which were a percentage of the total gross food sales for such a transaction.

Grubhub operates primarily in the United States with a nominal amount of foreign revenue generated through its UK subsidiary.

The battle for supremacy between specialist food delivery services continued across the United States in 2018. With a market share of 34 percent, Grubhub was ranked as the leading service, while competitors Uber Eats and DoorDash were ranked second and third, respectively.

Is technology transforming food delivery? In 2018, around 45 percent of adults in the United States used online ordering to have their food delivered. The use of mobile delivery apps is growing, particularly among young adults, but the leading method of ordering food for delivery was via the restaurant’s own delivery service. The boom in food delivery has led to soaring revenues for some of the largest delivery companies: the worldwide revenue of Grubhub nearly doubled between 2017 and 2019.

Big spenders in the Big Apple In 2019, New Yorkers spent the most per capita on food delivery in the United States – consumers in the city spent around 200 U.S. dollars per capita more than those in San Francisco. In 2017, Grubhub was the leading takeout food delivery service in New York, with an overwhelming market share. However, consumers in San Francisco favored another delivery service: Caviar. The company had a market share of 24.1 percent in the Californian city, whereas its market share in New York was only 4.5 percent.

Grubhub Inc. reported a staggering net loss of 155.86 million U.S. dollars in 2020. Grubhub operates primarily in the United States with a nominal amount of foreign revenue generated through its U.K. subsidiary.

In 2020, an average of roughly 623 thousand orders were made using the Grubhub Inc. platform, up by over 130 thousand orders from the previous year. The average was measured by taking the number of orders made over the number of days for a given period. Grubhub operates primarily in the United States with a nominal amount of foreign revenue generated through its UK subsidiary.

In 2024, Just Eat Takeaway.com generated approximately *** billion euros in global revenues. The company sold its U.S. business, Grubhub, to Wonder Group at the end of 2024.

The group meal delivery services market is experiencing robust growth, driven by increasing demand from various sectors, including schools, enterprises, hospitals, and government agencies. The convenience and efficiency offered by these services, especially for large-scale meal provision, are key factors fueling this expansion. The market is segmented by delivery type (long-term contracts versus temporary event services) and application, with long-term contracts currently dominating due to their predictable revenue streams and established client relationships. While the North American market currently holds a significant share, Asia-Pacific, particularly China and India, presents substantial untapped potential given their burgeoning populations and rapidly evolving food service industries. Companies like Grubhub, DoorDash, and others are leading the charge, constantly innovating to meet diverse customer needs. Future growth will likely be shaped by technological advancements like AI-driven meal planning and optimized delivery routes, alongside increasing focus on sustainable and healthy meal options. Regulatory changes related to food safety and labor practices will also play a significant role in shaping the market landscape. The market's Compound Annual Growth Rate (CAGR) indicates a sustained upward trajectory. While precise figures for market size and CAGR are not provided, considering the presence of established players like Grubhub and DoorDash, along with regional variations in market penetration, a reasonable estimate for the 2025 market size could be in the range of $15-20 billion USD, with a CAGR of 10-15% projected for the forecast period (2025-2033). The competitive landscape will likely witness mergers and acquisitions, as well as the emergence of niche players catering to specific dietary requirements or demographic groups. Challenges remain in consistently managing delivery times, ensuring food quality across large orders, and maintaining competitive pricing. Successful companies will need to excel in logistics, technology, and customer service to thrive in this dynamic market.

The corporate catering and office lunch delivery service market is experiencing robust growth, driven by increasing demand for convenient and healthy meal options in the workplace. The rising number of employees, particularly in urban centers, coupled with the growing awareness of employee well-being and productivity, fuels this market expansion. Companies are increasingly recognizing the value of providing convenient and nutritious meals to boost employee morale and reduce time spent on lunch breaks. This trend is further amplified by the increasing adoption of flexible work arrangements and the need for businesses to offer competitive employee benefits packages. While precise market sizing data is unavailable, considering the listed companies (Chowmill, Fooda Delivery, Platterz, Garten, ezCater, EAT Club, ZeroCater, Foodify, Grubhub, Foodee, Forkable, CaterCow, Bella&Bona) and a conservative estimate of their collective revenue and market share, we can infer a substantial market value. Assuming a moderately high CAGR (let's posit 15% based on industry trends), a current market value in the hundreds of millions is plausible, with projections into the billions within the forecast period (2025-2033). Several factors contribute to market growth. The increasing adoption of technology, particularly mobile ordering and online platforms, simplifies the ordering and delivery process. Furthermore, the growing emphasis on healthy and sustainable food options creates opportunities for specialized catering services. However, challenges remain. Competition among numerous players is intense, requiring companies to continuously innovate and offer competitive pricing and diverse menus. Fluctuations in food costs and economic downturns can also impact market growth. The market is segmented based on service type (daily delivery, event catering, etc.), meal type (healthy, vegan, etc.), and customer type (small businesses, large corporations, etc.). Future growth will hinge on addressing these challenges and leveraging technological advancements to optimize efficiency and customer experience. Strategic partnerships with businesses and the ongoing refinement of delivery logistics will be key to maintaining momentum in this dynamic sector.

Grubhub Inc. had sales and marketing expenses of 402.5 million U.S. dollars, up 92 million over the previous year. Grubhub operates primarily in the United States with a nominal amount of foreign revenue generated through its UK subsidiary.

Market Analysis of Takeout Delivery Apps The global market for takeout delivery apps is projected to reach a staggering XXX million by 2033, exhibiting a compelling CAGR of XX% during the forecast period (2025-2033). Driven by the surge in online food ordering and the convenience of doorstep delivery, this market is witnessing exponential growth. Key factors contributing to this expansion include the rise of mobile ordering platforms, the proliferation of smartphone penetration, and the increased preference for homebound services. The market is highly fragmented, with numerous players competing for a share. Prominent vendors include Uber Eats, HungryPanda, Freshgogo, Postmates, Ricepo, Ubereats, DoorDash, Grubhub, Swiggy, Zomato, Seamless, ELEME Inc, Meituan, Fengshi, Koubei, JD.COM, and Freshhema. The industry is witnessing strategic partnerships and collaborations among key players, as well as the emergence of innovative solutions aimed at enhancing operational efficiency, customer satisfaction, and revenue generation. While North America and Europe currently dominate the market, emerging regions like Asia Pacific and the Middle East & Africa are expected to witness significant growth in the coming years, driven by rapid urbanization and increasing disposable income.

According to Cognitive Market Research, the global Cloud Kitchen Management Software Market size is USD 70695.2 million in 2024. It will expand at a compound annual growth rate (CAGR) of 9.70% from 2024 to 2031.

North America held the major market share for more than 40% of the global revenue with a market size of USD 28278.08 million in 2024 and will grow at a compound annual growth rate (CAGR) of 7.9 % from 2024 to 2031.
Europe accounted for a market share of over 30% of the global revenue with a market size of USD 21208.56 million.
Asia Pacific held a market share of around 23% of the global revenue with a market size of USD 16259.90 million in 2024 and will grow at a compound annual growth rate (CAGR) of 11.7 % from 2024 to 2031.
Latin America had a market share of more than 5% of the global revenue with a market size of USD 3534.76 million in 2024 and will grow at a compound annual growth rate (CAGR) of 9.1 % from 2024 to 2031.
Middle East and Africa had a market share of around 2% of the global revenue and was estimated at a market size of USD 1413.90 million in 2024 and will grow at a compound annual growth rate (CAGR) of 9.4% from 2024 to 2031.

Market Dynamics of Cloud Kitchen Management Software Market

Key Drivers for the Cloud Kitchen Management Software Market

Increase in online food delivery services

The surge in online food delivery services is significantly driving the Cloud Kitchen Management Software Market. As consumers increasingly prefer ordering food online due to convenience, a rise in digital food delivery platforms like Uber Eats, DoorDash, and Grubhub has been observed. This trend necessitates efficient and scalable management software for cloud kitchens to handle orders, streamline operations, and manage inventory seamlessly. Consequently, cloud kitchen operators are investing in advanced software solutions to enhance operational efficiency, meet growing demand, and provide a seamless customer experience, thus propelling market growth..

Cost-efficiency of cloud kitchens

The cost-efficiency of cloud kitchens is a major driver for the Cloud Kitchen Management Software Market. Unlike traditional restaurants, cloud kitchens eliminate the need for prime real estate, extensive front-of-house staff, and elaborate dining setups, significantly reducing overhead costs. This lean operational model allows for more investment in high-quality management software, which optimizes kitchen workflows, tracks inventory, and processes orders efficiently. By minimizing expenses and maximizing operational efficiency, cloud kitchens can offer competitive pricing and faster service, thereby attracting more businesses to adopt specialized management software to maintain their cost advantages and improve profitability.

Restraint Factor for the Cloud Kitchen Management Software Market

Concerns over data security

Data security concerns are a significant restraint in the Cloud Kitchen Management Software Market. These systems handle sensitive customer information, including payment details and personal data, making them prime targets for cyberattacks. Any data breach can result in severe financial losses, legal consequences, and damage to the business’s reputation. Ensuring robust cybersecurity measures is crucial, but it can be costly and complex, particularly for smaller operators. These concerns deter some businesses from adopting advanced management software, potentially slowing market growth as they weigh the risks versus the benefits of such technology.

Impact of Covid-19 on the Cloud Kitchen Management Software Market

The COVID-19 pandemic significantly impacted the Cloud Kitchen Management Software Market. As lockdowns and social distancing measures led to a surge in online food delivery, cloud kitchens experienced unprecedented demand. This spike necessitated efficient management systems to handle increased order volumes, streamline operations, and ensure safety protocols. Consequently, there was a substantial rise in the adoption of cloud kitchen management software. Moreover, the pandemic accelerated digital transformation in the food service industry, highlighting the need for scalable and reliable software solutions. This shift is expected to have a lasting effect, driving continued growth and innovation in the market post-pandemic.

Opportunity for the growth of the Cloud Kitchen Management Software Market

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Grubhub Inc. had over 31 million active diners in 2020, up by 8.8 million over the previous year. Active diners were defined by the source as the number of unique diner accounts from which an order has been placed in the past twelve months using the company's platform. Grubhub operates primarily in the United States with a nominal amount of foreign revenue generated through its UK subsidiary.

Chained Consumer Food Service Market Outlook

The global market size of the Chained Consumer Food Service industry was valued at approximately USD 3.5 trillion in 2023 and is projected to reach around USD 5.4 trillion by 2032, at a compound annual growth rate (CAGR) of 4.9% during the forecast period. The primary growth drivers for this market include changing consumer lifestyles, the rising inclination towards dining out, the increasing availability of diverse food options, and technological advancements in food delivery services.

One of the most significant growth factors for the Chained Consumer Food Service market is the increasing disposable income of consumers coupled with their growing preference for convenience. As urbanization continues to rise, more people are finding less time to cook at home, leading to a higher reliance on restaurant services. This shift is especially noticeable in emerging economies where a rapidly growing middle class is willing to spend more on dining experiences. Additionally, the millennial demographic, known for its preference for convenience and variety, is heavily influencing market trends.

Technological advancements are also playing a crucial role in driving the market forward. The integration of technologies such as artificial intelligence, data analytics, and mobile app-based ordering systems has revolutionized the food service industry. These advancements have improved operational efficiencies, enhanced customer experiences, and allowed businesses to better understand consumer preferences. For instance, AI-based recommendation systems can suggest dishes to customers based on their previous orders, thereby increasing sales and customer satisfaction.

Another pivotal growth factor is the increasing popularity of food delivery services. The proliferation of online food delivery platforms such as Uber Eats, DoorDash, and Grubhub has made it easier than ever for consumers to order food from their favorite restaurants. This trend has been further accelerated by the COVID-19 pandemic, which saw a significant surge in food delivery orders as people avoided dining out. Restaurants are increasingly partnering with these platforms to reach a broader audience, thereby boosting their revenue streams.

The role of the Food Service Counter is becoming increasingly significant in the Chained Consumer Food Service market. As consumers continue to seek quick and convenient dining options, the food service counter offers a streamlined solution for both full-service and quick-service restaurants. This setup allows customers to place orders and receive their meals efficiently, reducing wait times and enhancing the overall dining experience. The food service counter is particularly popular in urban areas where space is limited, and fast-paced lifestyles demand quick service. By optimizing the layout and design of food service counters, restaurants can improve customer flow and satisfaction, ultimately boosting their sales and profitability.

In terms of regional outlook, the Asia-Pacific region is expected to be the fastest-growing market for Chained Consumer Food Services. The region's large and young population, combined with increasing urbanization and rising disposable incomes, provides a fertile ground for market expansion. Countries like China and India are witnessing a rapid growth of chained food service outlets, driven by their burgeoning middle class and changing dietary habits. North America and Europe are mature markets, but they continue to grow steadily due to high consumer spending and the presence of numerous established chains.

Type Analysis

The Chained Consumer Food Service market can be segmented by type into Full-Service Restaurants, Quick Service Restaurants, Cafes and Bars, 100% Home Delivery/Takeaway, and Others. Full-Service Restaurants (FSRs) offer a comprehensive dining experience with table service, a diverse menu, and often a thematic ambiance. These establishments focus on delivering exceptional customer service and high-quality food. The FSR segment is seeing growth due to the increasing consumer demand for premium dining experiences and a rise in special occasion dining.

Quick Service Restaurants (QSRs) are another major segment within the market. Known for their fast service, affordable pricing, and standardized menus, QSRs like McDonaldÂ’s, KFC, and Subway have a massive global presence. This segment is particularly popular among busy urban dwellers

The group meal delivery services market is experiencing robust growth, driven by increasing demand from various sectors like schools, enterprises, hospitals, and government agencies. The rising prevalence of busy lifestyles, coupled with the need for convenient and efficient catering solutions, is a key factor fueling this expansion. The market is segmented by delivery type (long-term contracts versus temporary event deliveries), reflecting the diverse needs of different customer segments. While long-term contracts provide stable revenue streams, the temporary event delivery segment benefits from fluctuating demand for large-scale events, contributing to overall market dynamism. Major players like Grubhub, DoorDash, and Fooda are actively competing for market share, employing various strategies including technological advancements, strategic partnerships, and expansion into new geographic regions. The market's growth is further facilitated by technological innovations in order management, delivery optimization, and customer relationship management (CRM). This creates efficiencies, reduces operational costs, and enhances customer experience. However, challenges remain, such as maintaining food quality and safety during delivery, managing logistics across diverse locations, and navigating fluctuating food costs and labor markets. Looking forward, the market is projected to maintain a healthy CAGR (assume 12% based on industry trends for similar service markets). The Asia-Pacific region, particularly China and India, presents significant growth opportunities due to increasing urbanization and rising disposable incomes. North America and Europe will remain substantial markets, driven by continuous demand from the enterprise and healthcare sectors. The market's future hinges on successful adaptation to evolving consumer preferences, including a rising demand for healthy and sustainable meal options, and effective management of operational challenges to ensure consistent service quality. The continued development of technology will be critical in optimizing logistics and reducing operational costs. Furthermore, the strategic acquisition of smaller players by major industry incumbents can be anticipated.