As of 2023, 46 percent of U.S. adults rated the quality of healthcare as excellent or good in the United States. In comparison, nearly a third rated the country's health care coverage as excellent or good. This statistic presents the ratings for U.S. healthcare quality and coverage among adults in the United States from 2001 to 2023.

The National Healthcare Quality and Disparities Report assesses the performance of our healthcare system and identifies areas of strengths and weaknesses, as well as disparities, for access to healthcare and quality of healthcare. Quality measures are grouped into six priorities: patient safety, person-centered care, care coordination, effective treatment, healthy living, and care affordability. The report is based on more than 250 measures of quality and disparities covering a broad array of healthcare services and settings.

Healthcare Quality Management Market size was valued at USD 4.69 Billion in 2024 and is projected to reach USD 12.65 Billion by 2031, growing at a CAGR of 13.20% from 2024 to 2031.

Global Healthcare Quality Management Market Drivers

Increasing Regulatory Compliance: Stricter regulations and compliance standards, such as HIPAA and ISO, drive the need for robust quality management systems. Patient Safety: Ensuring patient safety is a top priority, and quality management systems help identify and mitigate risks. Improving Healthcare Outcomes: Effective quality management can lead to improved patient outcomes, reduced medical errors, and enhanced patient satisfaction. Cost Reduction: By identifying and eliminating inefficiencies, quality management systems can help reduce healthcare costs.

Global Healthcare Quality Management Market Restraints

Complex Healthcare Systems: The complexity of healthcare systems, with multiple stakeholders and varying regulations, can make implementing and maintaining quality management systems challenging. Data Security and Privacy Concerns: Protecting patient data and ensuring compliance with data privacy regulations is a major concern in healthcare.

Software type: Business intelligence and analytics solutions continue to hold a significant market share, driven by the need for data-driven decision-making. However, the market is also seeing increased adoption of specialized software for specific quality metrics (e.g., infection control, patient safety) and integrated platforms offering comprehensive quality management functionalities. Mode of deployment: The cloud-based deployment model continues its rapid growth, offering advantages in terms of accessibility, scalability, and cost efficiency compared to on-premises solutions. Hybrid models, combining cloud and on-premises deployments, are also gaining traction, offering flexibility to meet specific organizational needs. Application: While data management remains crucial, the market is witnessing increased demand for solutions addressing specific clinical areas, such as patient safety, infection prevention, and chronic disease management. This reflects a growing focus on targeted quality improvement initiatives. Recent developments include: January 2022: Francisco Partners, a well-known international investment firm that specialises in working with tech companies, and IBM officially agreed that Francisco Partners will buy healthcare data and analytics assets from IBM's Watson Health division.. Key drivers for this market are: INCREASING VOLUME OF UNSTRUCTURED DATA IN THE HEALTHCARE INDUSTRY 33, IMPLEMENTATION OF ‘HL7 QRDA-III STU RELEASE2.1’ GUIDELINES & ICD 10 33; RISE IN MEDICAL ERRORS 33; INCREASING GOVERNMENT INITIATIVES BY PUBLIC AND PRIVATE ORGANIZATIONS 33. Potential restraints include: DATA SECURITY CONCERNS 34, UNWILLINGNESS TO DEVELOP HEALTHCARE QUALITY MANAGEMENT IN DEVELOPING REGIONS 34. Notable trends are: Increasing Healthcare Costs Will Facilitate Market Growth.

As of 2023, around 73 percent of U.S. adults rated the quality of healthcare they receive as excellent or good. In comparison, 63 percent rated their own health care coverage as excellent or good. This statistic presents the ratings for U.S. healthcare quality and coverage among adults in the United States from 2001 to 2023.

The global Quality Management in Healthcare market is experiencing robust growth, driven by increasing regulatory scrutiny, a rising focus on patient safety, and the escalating adoption of advanced technologies. The market size in 2025 is estimated at $15 billion, exhibiting a Compound Annual Growth Rate (CAGR) of 5% from 2025 to 2033. This growth trajectory is fueled by several key factors, including the increasing prevalence of chronic diseases necessitating robust quality control mechanisms, the expanding utilization of electronic health records (EHRs) for streamlined quality monitoring, and the growing demand for improved healthcare outcomes and reduced medical errors. Significant investments in healthcare infrastructure and technological advancements are further boosting market expansion. The market is segmented by various solutions including software, services, and consulting, catering to diverse healthcare needs across hospitals, clinics, and other healthcare providers. Despite the promising outlook, the market faces certain challenges. High implementation and maintenance costs associated with quality management systems can hinder adoption, particularly in resource-constrained settings. Furthermore, data security and privacy concerns surrounding the increasing reliance on digital technologies within healthcare quality management create potential roadblocks. However, ongoing technological advancements, such as artificial intelligence (AI) and machine learning (ML) applications, are expected to mitigate some of these restraints by enhancing efficiency and improving the accuracy of quality assessments. The competitive landscape is characterized by a mix of established players and emerging technology providers, fostering innovation and expanding the range of available solutions. The market is projected to reach approximately $22 billion by 2033, reflecting continued expansion driven by technological advancement and heightened industry focus on improving healthcare quality.

The global healthcare quality management market size crossed USD 5.84 billion in 2024 and is likely to register a CAGR of over 17.2%, exceeding USD 45.97 billion revenue by 2037. Data Management segment is forecast to hold the largest share, driven by the vast data generation in healthcare systems.

The global Healthcare Quality Management Software market is experiencing robust growth, driven by increasing regulatory pressures, a rising focus on patient safety, and the expanding adoption of electronic health records (EHRs). The market size in 2025 is estimated at $5 billion, exhibiting a Compound Annual Growth Rate (CAGR) of 12% from 2025 to 2033. This growth is fueled by several key factors. Firstly, the imperative for healthcare providers to improve operational efficiency and reduce costs is leading to widespread adoption of these solutions. Secondly, the increasing demand for data-driven insights to enhance care quality and patient outcomes is further propelling market expansion. Finally, the proliferation of cloud-based solutions is making these systems more accessible and affordable for a wider range of healthcare organizations, from large hospitals to smaller clinics. The market is segmented by solution type (Business Intelligence and Data Analytics Solutions, Clinical Risk Management Solutions, Physician Quality Reporting Solutions, Provider Performance Improvement Solutions) and application (Hospitals, Ambulatory Surgery Centers, Nursing Homes, Others). North America currently holds a significant market share due to advanced healthcare infrastructure and a higher adoption rate of advanced technologies. However, other regions, particularly Asia-Pacific, are showing promising growth potential due to increasing healthcare spending and government initiatives focused on quality improvement. The diverse range of solutions offered within the Healthcare Quality Management Software market caters to the specific needs of various healthcare settings. Hospitals, for example, are leveraging these systems to improve patient flow, reduce readmission rates, and enhance overall operational efficiency. Ambulatory surgery centers are utilizing these solutions for streamlining processes, improving patient safety protocols, and enhancing compliance with regulatory standards. Nursing homes are adopting these systems to enhance resident care, improve staff performance, and meet regulatory requirements. The competitive landscape is dynamic, with established players like IBM Corporation and Nuance Communications alongside emerging niche players offering specialized solutions. The market’s continued expansion is expected to be driven by technological advancements, such as AI and machine learning, further enhancing the capabilities of these software solutions and providing deeper analytical insights into healthcare quality and performance. This will result in more effective resource allocation, enhanced patient safety, and improved overall quality of care.

The global healthcare quality management (HQM) market is experiencing robust growth, projected to reach $1894.3 million in 2025 and maintain a Compound Annual Growth Rate (CAGR) of 8.3% from 2025 to 2033. This expansion is driven by several key factors. Increasing regulatory pressures demanding higher healthcare standards and improved patient safety are compelling healthcare providers to adopt advanced HQM solutions. Simultaneously, the rising prevalence of chronic diseases and the need for efficient resource allocation are boosting demand for data-driven insights offered by these systems. Furthermore, the adoption of cloud-based solutions is streamlining operations and facilitating better data sharing and collaboration among healthcare stakeholders. Technological advancements such as artificial intelligence (AI) and machine learning (ML) are further enhancing the capabilities of HQM platforms, allowing for predictive analytics and proactive quality improvement initiatives. The market is segmented by deployment type (local and cloud) and application (hospitals, clinics, and other), with cloud deployment gaining significant traction due to its scalability and cost-effectiveness. Geographically, North America currently holds a substantial market share, driven by advanced healthcare infrastructure and early adoption of innovative technologies. However, Asia-Pacific is poised for significant growth in the coming years due to rapid healthcare infrastructure development and increasing investments in digital health technologies. The competitive landscape includes major players like Nuance Communications, Cerner, and McKesson, among others, engaged in developing innovative and comprehensive HQM solutions. The continued growth trajectory of the HQM market hinges on several factors. Further technological advancements, particularly in AI and ML, will continue to propel market expansion. Growing government initiatives to improve healthcare quality and patient outcomes will play a crucial role. Furthermore, the increasing adoption of value-based care models is creating a significant demand for robust HQM solutions that support data-driven decision-making and improved patient outcomes. However, challenges remain, including high implementation costs and the need for skilled professionals to effectively utilize these systems. Despite these challenges, the long-term outlook for the HQM market remains exceptionally positive, driven by the industry's unwavering focus on improving patient care and efficiency.

North America Quality Management In Healthcare Market By Software (BI, Analytics, Reporting, Performance Improvements), Mode Of Delivery (Cloud, Web, On-Premise), Application (Data, Risk Management) And End User (Hospital, Ambulatory Care, Payer) - Forecast To 2024

Global Healthcare Quality Management Software market size is expected to reach $2.96 billion by 2029 at 14%, segmented as by business intelligence and data analytics solutions, data visualization tools, predictive analytics solutions

Healthcare Quality Management Market Outlook

The global healthcare quality management market size was valued at USD 2.5 billion in 2023 and is projected to reach USD 6.1 billion by 2032, growing at a compound annual growth rate (CAGR) of 10.2% during the forecast period. This impressive growth can be attributed to the increasing need for healthcare providers to enhance patient care quality, ensure compliance with stringent regulations, and reduce healthcare costs.

One of the primary growth factors driving the healthcare quality management market is the rising demand for quality healthcare services, stemming from an increase in chronic diseases, aging populations, and the general elevation of patient expectations. As healthcare providers strive to offer superior care, there is a significant push towards adopting quality management solutions that can streamline operations, improve clinical outcomes, and enhance patient satisfaction. The need for real-time data analytics and decision-making tools also fuels market expansion, as these technologies enable providers to track performance metrics and identify areas for improvement effectively.

Another significant growth driver is the regulatory environment, which has become increasingly stringent across various regions. Governments and regulatory bodies are emphasizing the importance of maintaining high-quality care standards, leading healthcare organizations to invest heavily in quality management systems. These systems help in ensuring compliance with complex regulations such as HIPAA in the United States and GDPR in Europe, which is critical to avoid hefty fines and reputational damage. The shift towards value-based care models, which prioritize patient outcomes over the volume of services rendered, further necessitates robust quality management systems.

The integration of advanced technologies such as artificial intelligence (AI) and machine learning (ML) in healthcare quality management solutions is also propelling market growth. These technologies facilitate predictive analytics, enabling healthcare providers to anticipate and mitigate risks before they affect patient care. AI and ML can analyze vast amounts of data to uncover patterns and insights that human analysis might miss, thereby improving decision-making processes and operational efficiency. Additionally, the increasing adoption of electronic health records (EHRs) is creating a fertile ground for the deployment of quality management solutions, as these records provide the necessary data for comprehensive quality assessments.

Quality and Compliance Management Solution plays a pivotal role in the healthcare quality management market by ensuring that healthcare providers not only meet but exceed regulatory standards. These solutions are designed to integrate seamlessly with existing healthcare systems, providing a comprehensive framework for monitoring and enhancing quality across all levels of patient care. By utilizing these solutions, healthcare organizations can systematically track compliance metrics, streamline reporting processes, and implement corrective actions when necessary. This proactive approach not only helps in mitigating risks but also enhances patient trust and satisfaction by ensuring that care delivery is consistent and of high quality. As the healthcare landscape becomes increasingly complex, the demand for robust Quality and Compliance Management Solutions is expected to rise, driving further market growth.

From a regional perspective, North America holds the largest share of the healthcare quality management market, driven by advanced healthcare infrastructure, the presence of key market players, and supportive government initiatives. Europe follows closely, with significant investments in healthcare digitalization and quality improvement programs. The Asia Pacific region is expected to witness the fastest growth, attributed to rapidly developing healthcare systems, increased healthcare spending, and a growing emphasis on quality care in emerging economies like China and India. Latin America and the Middle East & Africa are also gradually adopting quality management solutions, albeit at a slower pace, due to varying degrees of economic and healthcare development.

Software Type Analysis

In the healthcare quality management market, software types are categorized into Business Intelligence and Analytics Solutions, Physician Quality Reporting Solutions, Clinical Risk Management Solutions, and Provi

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The healthcare quality management market is experiencing robust growth, driven by increasing regulatory pressures, a rising focus on patient safety, and the expanding adoption of advanced technologies. The market, estimated at $15 billion in 2025, is projected to grow at a compound annual growth rate (CAGR) of 8% from 2025 to 2033, reaching approximately $28 billion by 2033. This growth is fueled by several key factors. Firstly, the increasing prevalence of chronic diseases necessitates better quality control and improved patient outcomes, driving demand for comprehensive quality management solutions. Secondly, stringent government regulations and accreditation standards are pushing healthcare providers to adopt robust quality management systems to ensure compliance and minimize risks. Thirdly, the shift towards value-based care models places greater emphasis on cost-effectiveness and improved patient experiences, further stimulating the adoption of efficient quality management solutions. The web and cloud-based segments are leading the market growth, offering scalable and cost-effective solutions compared to on-premise systems. Hospitals and ambulatory centers are the primary adopters of these systems, reflecting their critical need for efficient management of patient care processes. However, the market is also witnessing increasing adoption across other healthcare settings, such as long-term care facilities and physician practices. Competition within the market is intense, with established players like Cerner, McKesson, and Nuance Communications competing alongside specialized providers like Quantros and Medisolv. Future growth will be influenced by factors such as the increasing integration of artificial intelligence (AI) and machine learning (ML) technologies to enhance quality monitoring and predictive analytics, and the continued evolution of healthcare data standards to facilitate seamless data exchange and analysis. Despite the positive outlook, challenges remain, including the high cost of implementation, the need for skilled personnel to manage these complex systems, and the integration complexities associated with legacy IT infrastructures.

The global healthcare quality management (HQM) market is experiencing robust growth, projected to reach $2066.6 million in 2025 and exhibiting a compound annual growth rate (CAGR) of 8.7% from 2025 to 2033. This expansion is driven by several key factors. Firstly, increasing regulatory pressures and a rising focus on patient safety are compelling healthcare providers to adopt advanced HQM solutions to ensure compliance and improve operational efficiency. Secondly, the proliferation of electronic health records (EHRs) and the increasing adoption of cloud-based solutions are providing substantial opportunities for the development and deployment of sophisticated analytics and reporting tools integral to effective HQM. Furthermore, the growing adoption of value-based care models, which incentivize improved patient outcomes, is pushing healthcare organizations to prioritize proactive quality management initiatives. Finally, advancements in artificial intelligence (AI) and machine learning (ML) are enabling more precise identification of areas for improvement, leading to enhanced risk stratification and more targeted interventions. The market segmentation reveals a significant presence of both hospital and clinic applications, with the local deployment type currently holding a larger share compared to cloud deployment. This reflects the conservative approach of some healthcare providers concerning data security and the integration of new technologies. However, the cloud deployment segment is expected to witness substantial growth in the forecast period, driven by the cost-effectiveness, scalability, and enhanced accessibility offered by cloud-based platforms. Leading companies in the HQM space, including Nuance Communications, Premier, and Cerner, are actively investing in research and development to improve their offerings and capture market share. Geographically, North America currently dominates the market, attributable to advanced healthcare infrastructure and stringent regulatory frameworks. However, regions like Asia-Pacific are poised for significant growth due to rising healthcare expenditure and increasing adoption of advanced technologies in developing economies.

In 2024, roughly***** of individuals worldwide stated the quality of the healthcare they had access to in their country was good. The highest quality rating were given by people from Malaysia, Switzerland, and the Netherlands, while individuals in Hungary, Poland, and Peru rated their country's healthcare quality most poorly. This statistic presents the percentage of adults in select countries worldwide who agreed that the quality of the healthcare they had access to in their country was good or poor as of 2024.

BackgroundHigh satisfaction with healthcare is common in low- and middle-income countries (LMICs), despite widespread quality deficits. This may be due to low expectations because people lack knowledge about what constitutes good quality or are resigned about the quality of available services.Methods and findingsWe fielded an internet survey in Argentina, China, Ghana, India, Indonesia, Kenya, Lebanon, Mexico, Morocco, Nigeria, Senegal, and South Africa in 2017 (N = 17,996). It included vignettes describing poor-quality services—inadequate technical or interpersonal care—for 2 conditions. After applying population weights, most of our respondents lived in urban areas (59%), had finished primary school (55%), and were under the age of 50 (75%). Just over half were men (51%), and the vast majority reported that they were in good health (73%). Over half (53%) of our study population rated the quality of vignettes describing poor-quality services as good or better. We used multilevel logistic regression and found that good ratings were associated with less education (no formal schooling versus university education; adjusted odds ratio [AOR] 2.22, 95% CI 1.90–2.59, P < 0.001), better self-reported health (excellent versus poor health; AOR 5.19, 95% CI 4.33–6.21, P < 0.001), history of discrimination in healthcare (AOR 1.47, 95% CI 1.36–1.57, P < 0.001), and male gender (AOR 1.32, 95% CI 1.23–1.41, P < 0.001). The survey did not reach nonusers of the internet thus only representing the internet-using population.ConclusionsMajorities of the internet-using public in 12 LMICs have low expectations of healthcare quality as evidenced by high ratings given to poor-quality care. Low expectations of health services likely dampen demand for quality, reduce pressure on systems to deliver quality care, and inflate satisfaction ratings. Policies and interventions to raise people’s expectations of the quality of healthcare they receive should be considered in health system quality reforms.

The Healthcare Quality Management (HQM) market is experiencing robust growth, driven by increasing regulatory pressures, rising healthcare costs, and a growing focus on improving patient outcomes. With a Compound Annual Growth Rate (CAGR) of 13.90% from 2019 to 2024, the market is projected to continue its expansion throughout the forecast period (2025-2033). Key drivers include the widespread adoption of electronic health records (EHRs) enabling data-driven quality improvement initiatives, a shift towards value-based care models incentivizing better performance, and the increasing prevalence of chronic diseases requiring ongoing management. The market is segmented by software type (Business Intelligence & Analytics, Physician Quality Reporting, Clinical Risk Management, Provider Performance Improvement), mode of delivery (cloud-based, on-premise), application (data management, risk management), and end-user (hospitals, ambulatory care centers). The cloud-based segment is witnessing significant growth due to its scalability, cost-effectiveness, and accessibility. Major players like Oracle (Cerner), Change Healthcare, and McKesson are actively shaping the market through technological innovations and strategic acquisitions. However, challenges remain, including data interoperability issues, high implementation costs, and the need for skilled professionals to manage and interpret complex data. The North American market currently holds the largest share, driven by advanced healthcare infrastructure and strong regulatory frameworks. However, other regions, particularly Asia Pacific, are expected to witness substantial growth fueled by increasing healthcare expenditure and expanding healthcare IT infrastructure. The ongoing focus on improving patient safety, reducing medical errors, and enhancing operational efficiency will further propel market expansion. The increasing adoption of AI and machine learning in HQM solutions offers significant opportunities for market growth and innovation. Furthermore, the integration of telehealth and remote patient monitoring solutions into HQM platforms will likely drive future market expansion. The market's evolution toward predictive analytics and proactive risk management positions it for long-term success in optimizing healthcare delivery and improving patient outcomes. Competition is intense, with established players and emerging technology providers vying for market share. The coming years will likely see further consolidation within the sector as organizations seek to broaden their service offerings and improve their technological capabilities. Recent developments include: March 2023: Nuance's Dragon Ambient eXperience (DAX) will be integrated into Cerner's electronic health record (EHR) platform. Through conversational AI, DAX is aimed to simplify administrative labor for healthcare providers, extending the cooperation between Nuance and Cerner that began in 2020., January 2022: Francisco Partners, a prominent global investment company specializing in collaborating with technology enterprises, and IBM signed a formal agreement under which Francisco Partners would purchase healthcare data and analytics assets from IBM's Watson Health Division.. Key drivers for this market are: Government Mandates for the Healthcare Systems to Improve the Quality and Performance of the Healthcare Providers, Increasing Amount of Unstructured Data in Healthcare; Increase in Aging Population. Potential restraints include: Government Mandates for the Healthcare Systems to Improve the Quality and Performance of the Healthcare Providers, Increasing Amount of Unstructured Data in Healthcare; Increase in Aging Population. Notable trends are: Business Intelligence and Analytics Solutions Segment is Expected to Register a Significant Growth Over the Forecast Period.

Global Healthcare Quality Management market size is expected to reach $9.62 billion by 2029 at 16.1%, the surge in healthcare quality management market amidst the imperative to reduce medical errors

The size and share of this market is categorized based on Quality Management Software (Clinical Quality Management, Operational Quality Management, Patient Safety Management, Regulatory Compliance Management, Performance Improvement Management) and Quality Management Services (Consulting Services, Training Services, Audit and Assessment Services, Implementation Services, Maintenance and Support Services) and Quality Management Solutions (Data Analytics Solutions, Reporting Solutions, Document Management Solutions, Workflow Management Solutions, Risk Management Solutions) and geographical regions (North America, Europe, Asia-Pacific, South America, Middle-East and Africa).