The South Africa Hospitality Market is Segmented by Type (Chain Hotels, Independent Hotels), Accommodation Class (Luxury, Mid & Upper-Mid-Scale, Budget & Economy, Service Apartments), Booking Channel (Direct Digital, Otas, Corporate/MICE, Wholesale & Traditional Agents), and Geography (Gauteng, Western Cape, and Other). The Market Forecasts are Provided in Terms of Value (ZAR).

The size of the Hospitality Industry in South Africa market was valued at USD 1.36 Million in 2023 and is projected to reach USD 1.84 Million by 2032, with an expected CAGR of 4.43% during the forecast period. Recent developments include: In March 2022, Kasada announced the purchase of the Cap Grace Hotel in Cape Town, South Africa. Kasada's hotel acquisition marks the company's first foray into the South African hotel operator market. It also helps Kasada's strategy of expanding into all major cities in Sub-Saharan Africa., In May 2022, Millat Investments took over the iconic Winston Hotel in Rosebank, Johannesburg, South Africa, adding another key property to its rapidly expanding hospitality portfolio. The purchase of the Winston property comes on the heels of the successful Africa Travel Indaba in Durban, an event aimed at reviving tourism to South Africa and the continent following the global pandemic lockdown.. Key drivers for this market are: Rising Tourism in the United Arab Emirates Bolsters the Growth in Hospitality Sector, The Rise in the Mice Industry in the United Arab Emirates Drives the Hospitality Sector. Potential restraints include: High Rentals in the United Arab Emirates Pose a Restraint to the Hospitality Sector. Notable trends are: Growth in Tourism Sector in South Africa is Expected to Outpace Hospitality Industry.

Discover the booming South African hospitality market! Our analysis reveals a 4.43% CAGR, driven by tourism growth and diverse hotel segments. Explore market size, key players (Marriott, Hilton, Accor), and future trends impacting budget, luxury, and independent hotels in this dynamic sector. Recent developments include: In March 2022, Kasada announced the purchase of the Cap Grace Hotel in Cape Town, South Africa. Kasada's hotel acquisition marks the company's first foray into the South African hotel operator market. It also helps Kasada's strategy of expanding into all major cities in Sub-Saharan Africa., In May 2022, Millat Investments took over the iconic Winston Hotel in Rosebank, Johannesburg, South Africa, adding another key property to its rapidly expanding hospitality portfolio. The purchase of the Winston property comes on the heels of the successful Africa Travel Indaba in Durban, an event aimed at reviving tourism to South Africa and the continent following the global pandemic lockdown.. Notable trends are: Growth in Tourism Sector in South Africa is Expected to Outpace Hospitality Industry.

Discover the booming South African hospitality industry! Learn about its $1.36 billion market size (2025), 4.43% CAGR, key drivers, challenges, and leading players like Hilton & Marriott. Explore regional market shares and future growth projections for 2025-2033. Key drivers for this market are: Rising Tourism in the United Arab Emirates Bolsters the Growth in Hospitality Sector, The Rise in the Mice Industry in the United Arab Emirates Drives the Hospitality Sector. Potential restraints include: High Rentals in the United Arab Emirates Pose a Restraint to the Hospitality Sector. Notable trends are: Growth in Tourism Sector in South Africa is Expected to Outpace Hospitality Industry.

South Africa Hospitality Market size was valued at USD 11.27 Billion in 2024 and is projected to reach USD 19.80 Billion by 2032, growing at a CAGR of 7.3% during the forecasted period 2026 to 2032.​The South African hospitality market is experiencing growth driven by several key factors. The government's implementation of visa reforms, including a points-based system for work visas and a remote work visa, aims to attract skilled workers and tourists, thereby stimulating economic growth. Additionally, significant investments by commercial property companies, such as Growthpoint Properties and Attacq, totaling billions of rand, are enhancing mixed-use developments to meet the rising demand for residential and commercial spaces. The country's rich cultural heritage and diverse attractions continue to draw international tourists, further bolstering the hospitality sector. Moreover, technological advancements and innovative services are reshaping the industry, with initiatives like Uber Safari offering unique experiences that cater to evolving traveler preferences. Collectively, these elements contribute to the dynamic expansion of South Africa's hospitality market.

In 2018, the hotel room revenue in South Africa grew by *** percent, down from a growth rate of *** percent the previous year. During the period under review, the growth of hotel room revenue fluctuated drastically. However, it remained positive, indicating that revenue from hotel rooms increased yearly in the country. In 2013, the peak of revenue growth can be recognized at **** percent, while the trough was at a growth rate of *** percent and was forecast to occur in 2019.

USD 217.01 Million in 2024; projected USD 539.47 Million by 2033; CAGR 10.59%.

As of December 2023, the total income of hotel accommodations in South Africa amounted to roughly *** billion South African rand (around *** million U.S. dollars). Over *** billion South African rand (** million U.S. dollars) was generated from accommodation income, whereas approximately *** million South African rand (**** million U.S. dollars) came from restaurant and bar sales. In the period under review, the highest income was generated in August the same year, with about *** billion South African rand (just under *** U.S. dollars), whereas November 2022 accounted for the lowest value at approximately *** billion South African rand (*** million U.S. dollars).

South Africa Hotel Toiletries Market has witnessed robust growth with rising demand for high-quality & personalized guest amenities in hospitality sector.

In 2021, the number of people employed in the tourism industry in South Africa was just over 2.56 million. This was a drop compared to the year before, when over 2.68 million employees were registered. During the period under review, the number of jobs in the tourism industry in the country decreased as a result of the Covid-19 pandemic.

Ethical Reference Number 2014FBREC150Small, Medium, and Micro Enterprises (SMMEs) are vital in boosting the South African economy. However, despite SMMEs’ important role, research shows these enterprises face an exceptionally high failure rate. Scholars have identified numerous factors impacting the sustainability of SMMEs. As a result, ensuring the sustainability of SMMEs has become a priority for both local and national governments. A key issue contributing to failing SMMEs is the inadequate utilisation of performance measures. Performance measures in the Bed and Breakfast (B&B) industry—a significant role player in the SMME sector—have contributed to improving the growth and profitability of SMMEs. A study of SMMEs revealed that, while financial and non-financial performance measures are considered essential, less attention is focused on financial indicators with a general disregard for financial and non-financial performance measures. To ensure that performance measures are utilised, including guaranteeing that these financial or non-financial performance measures are optimally utilised, depends on the management of the enterprise.This research study hypothesised that the ineffective utilisation of performance measures adversely influences the sustainability of the South African B&B industry. In the absence or lack of adequate performance measures, a scenario develops where an enterprise is vulnerable to risk, and these businesses are prone to failure.Stemming from the above, the study's main goal was to find out how much the South African B&B industry uses performance measures to enhance the sustainability of SMMEs. The investigation was practical and aligned with the positivistic research paradigm. This study was also observed as applied research that integrated quantitative research features. This study employed a survey-based approach targeting B&B owners and/or managers within the Cape Metropole of South Africa. Eighty-two B&Bs were approached for the study, utilising a combination of purposive and convenience sampling under the non-probability sampling method. Of these, the study successfully garnered the participation of 57 respondents. Descriptive and inferential statistical methods were employed, facilitating the drawing of informed conclusions and enabling the study to meet its research objectives and respond to the research questions.Research results reveal a distinctive understanding that SMMEs in the B&B industry apply performance measures for their businesses. However, unlike prevalent assumptions in existing literature, which often emphasise a balanced application of financial and non-financial performance measures, this study discovered a predominant reliance on financial tools. This finding is notable, as it contrasts with the broader trend in performance management literature that advocates for a more holistic approach, incorporating financial and non-financial measures to supplement the key financial tools for business sustainability.Additionally, the study identified a significant knowledge gap among practitioners regarding utilising financial- and non-financial performance measures. These insights suggest a divergence from conventional industry practices, highlighting a unique aspect of the South African B&B industry. To address this gap, the study recommends targeted training in financial and non-financial performance measures to enhance the strategic use of financial tools for business sustainability. This recommendation contributes to the academic discourse by filling a critical knowledge gap and providing practical guidance for industry practitioners.

2017FBREC504: Ethical Clearance number

Students entering higher education institutions (HEIs) inevitably hold certain expectations, and identifying these expectations is essential to understanding the students’ thoughts about and attitudes toward higher education. Unmet expectations are among the reasons why first-year students drop out of university. As representatives of their institutions, lecturers also have expectations of their students, and these set the standard for student academic success (Martin, 2010:1-2). It is a complaint among lecturers that most of their first-year students do not prepare for nor participate in class activities and that they consequently do not succeed in the first six months after registration (Rausch & Hamilton, 2006:317). This study presents the expectations of first-year students and lecturers at HEIs offering hospitality management (HM) programs in Cape Town. The study further compares the findings from public and private institutions as well as students’ and lecturers’ expectations. There is limited research on the subject in South Africa, and this study is unusual in that it focuses on both first-year students and lecturers. The participants are drawn from three HEIs – one public and two private – and the results are compared. A longitudinal research design and a mixed methods approach were used for the study following the post-positivism paradigm. Students and lecturers participated in the study. Convenience sampling was used to collect data from the first-year students and lecturers who consented to participate in the study. Three structured questionnaires with closed-ended questions and Likert-type items scored on a 4-point scale were handed out on three separate occasions (before classes started, after the first term and after the second term) to 120 students. Six semi-structured interviews were conducted with academic lecturers from both institutions. Questionnaire information was captured and analysed using SPSS version 24. Descriptive and inferential statistical analysis was used to interpret the data via percentages in data Tables and reliability results. Interview responses were captured and analysed by the researcher herself using Microsoft Excel and Word. The data were coded, and emerging themes were identified. The results of the main findings revealed that students expect feedback from their lecturers (99.1%). They also anticipate readily available access to lecturers (91.6%), attending all the lectures (96.7%), having a group of close friends on campus (85%), enjoying lecturer support (90.8%), institutional support (100%), family support (98.3%), and spending 2 hours per day on studying after class (38.7%). The following main findings identified what lecturers expect from their first-year students in the form of themes; independence and hospitality background knowledge, study guide and communicating, feedback duration, motivational communication and assistance, lecturer availability and accessibility, missing class influences success, recommended study hours and class preparation, language barrier and different student backgrounds, time and workload management, pros and cons of group work. According to the lecturers, first-year students need to be more independent and have some general background knowledge about the HM industry when they enter a higher education institution (HEI). Lecturers expect the student to make an appointment before meeting privately with them to discuss work or just have a general conversation. Lecturers expect the students to attend all classes, as missing a class can snowball into dropping out. The lecturers also expect students to manage their time to be able to devote sufficient study time to studying on their own after class, anywhere between 30 minutes and 4 hours daily. The results show that students and lecturers have varying expectations, both academic and social. The students’ and lecturers’ expectations from both public and private higher education were compared by looking at their similarities and differences, thus identifying the gap between students’ expectations and lecturers’ expectations. The identified gap is that students’ expectations are more focused on orientation, feedback, knowing their results to be motivated to work harder, study skills, reminding of upcoming tests and assignments and lecturers to provide all study materials for their studies. Whereas the lecturers’ expectations focused on group work, attending class, independent study hours, making the appointment to see the lecturer, independence, communication, maturity, responsibility, student to be focused and motivated as well as having some background knowledge of the hospitality industry. The students from the private HEIs had three additional expectations: they wanted lecturers to teach them study skills, remind them of upcoming tests and assignments, and provide all the materials they required for their studies. The lecturers from the public HEI also expected their students to be mature and responsible, while the lecturers from the private HEIs mentioned that they wanted their students to be focused, motivated and have some background knowledge of the hospitality industry. These findings provide insight for academics within the HM field into the expectations of their first-year students and vice versa. This may help them to make certain adjustments to improve first-year students’ success rates and minimise drop-outs.

South Africa Facility Management in Retail and Hospitality Market valued at USD 10.6 billion, driven by urbanization, smart tech, and sustainability for efficient operations.

USD 379.26 Million in 2024; projected USD 682.83 Million by 2033; CAGR 6.78%.

South Africa Hotel Management Software Market growth is driven by increasing digital transformation in hospitality, AI-powered automation, and the rise of cloud-based hotel solutions.

India IHIS: Percentage of Hotel Guest Arrivals: Independent Hotels: South Africa data was reported at 2.400 % in 2018. This records a decrease from the previous number of 2.700 % for 2017. India IHIS: Percentage of Hotel Guest Arrivals: Independent Hotels: South Africa data is updated yearly, averaging 2.300 % from Mar 2001 (Median) to 2018, with 18 observations. The data reached an all-time high of 2.700 % in 2017 and a record low of 1.700 % in 2005. India IHIS: Percentage of Hotel Guest Arrivals: Independent Hotels: South Africa data remains active status in CEIC and is reported by Federation of Hotel & Restaurant Associations of India. The data is categorized under India Premium Database’s Hotel Sector – Table IN.QHB015: Indian Hotel Industry Survey: Percentage of Hotel Guest Arrivals: by Major Countries.

USD 115.05 Million in 2024; projected USD 201.87 Million by 2033; CAGR 6.43%.

India IHIS: Percentage of Hotel Guest Arrivals: Two-Star: South Africa data was reported at 2.500 % in 2017. This records an increase from the previous number of 2.400 % for 2016. India IHIS: Percentage of Hotel Guest Arrivals: Two-Star: South Africa data is updated yearly, averaging 2.050 % from Mar 2000 (Median) to 2017, with 18 observations. The data reached an all-time high of 2.800 % in 2010 and a record low of 1.200 % in 2004. India IHIS: Percentage of Hotel Guest Arrivals: Two-Star: South Africa data remains active status in CEIC and is reported by Federation of Hotel & Restaurant Associations of India. The data is categorized under India Premium Database’s Hotel Sector – Table IN.QHB015: Indian Hotel Industry Survey: Percentage of Hotel Guest Arrivals: by Major Countries.

Over the forecast period until 2029, the sales channel distribution share is forecast to exhibit fluctuations among the two segments. Only for the segment Online, a significant increase can be observed over the forecast period. Here, the sales channel distribution share exhibits a difference of ***** percent between 2019 and 2029. Find further statistics on other topics such as a comparison of the revenue in Russia and a comparison of the sales channel distribution share in Russia. The Statista Market Insights cover a broad range of additional markets.

USD 318.53 Million in 2024; projected USD 799.09 Million by 2033; CAGR 10.76%.