XYZ Credit Card company regularly helps its merchants understand their data better and take key business decisions accurately by providing machine learning and analytics consulting. ABC is an established Brick & Mortar retailer that frequently conducts marketing campaigns for its diverse product range. As a merchant of XYZ, they have sought XYZ to assist them in their discount marketing process using the power of machine learning.
Discount marketing and coupon usage are very widely used promotional techniques to attract new customers and to retain & reinforce loyalty of existing customers. The measurement of a consumer’s propensity towards coupon usage and the prediction of the redemption behaviour are crucial parameters in assessing the effectiveness of a marketing campaign.
ABC promotions are shared across various channels including email, notifications, etc. A number of these campaigns include coupon discounts that are offered for a specific product/range of products. The retailer would like the ability to predict whether customers redeem the coupons received across channels, which will enable the retailer’s marketing team to accurately design coupon construct, and develop more precise and targeted marketing strategies.
The data available in this problem contains the following information, including the details of a sample of campaigns and coupons used in previous campaigns -
User Demographic Details
Campaign and coupon Details
Product details
Previous transactions
Based on previous transaction & performance data from the last 18 campaigns, predict the probability for the next 10 campaigns in the test set for each coupon and customer combination, whether the customer will redeem the coupon or not?
Here is the schema for the different data tables available. The detailed data dictionary is provided next.
You are provided with the following files:
train.csv: Train data containing the coupons offered to the given customers under the 18 campaigns
Variable | Definition |
---|---|
id | Unique id for coupon customer impression |
campaign_id | Unique id for a discount campaign |
coupon_id | Unique id for a discount coupon |
customer_id | Unique id for a customer |
redemption_status | (target) (0 - Coupon not redeemed, 1 - Coupon redeemed) |
campaign_data.csv: Campaign information for each of the 28 campaigns
Variable | Definition |
---|---|
campaign_id | Unique id for a discount campaign |
campaign_type | Anonymised Campaign Type (X/Y) |
start_date | Campaign Start Date |
end_date | Campaign End Date |
coupon_item_mapping.csv: Mapping of coupon and items valid for discount under that coupon
Variable | Definition |
---|---|
coupon_id | Unique id for a discount coupon (no order) |
item_id | Unique id for items for which given coupon is valid (no order) |
customer_demographics.csv: Customer demographic information for some customers
Variable | Definition |
---|---|
customer_id | Unique id for a customer |
age_range | Age range of customer family in years |
marital_status | Married/Single |
rented | 0 - not rented accommodation, 1 - rented accommodation |
family_size | Number of family members |
no_of_children | Number of children in the family |
income_bracket | Label Encoded Income Bracket (Higher income corresponds to higher number) |
customer_transaction_data.csv: Transaction data for all customers for duration of campaigns in the train data
Variable | Definition |
---|---|
date | Date of Transaction |
customer_id | Unique id for a customer |
item_id | Unique id for item |
quantity | quantity of item bought |
selling_price | Sales value of the transaction |
other_discount | Discount from other sources such as manufacturer coupon/loyalty card |
coupon_discount | Discount availed from retailer coupon |
item_data.csv: Item information for each item sold by the retailer
Variable | Definition |
---|---|
item_id | Unique id for itemv |
brand | Unique id for item brand |
brand_type | Brand Type (local/Established) |
category | Item Category |
test.csv: Contains the coupon customer combination for which redemption status is to be predicted
Variable | Definition |
---|---|
id | Unique id for coupon customer impression |
campaign_id | Unique id for a discount campaign |
coupon_id | Unique id for a discount coupon |
customer_id | Unique id for a customer |
To summarise the entire process:
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Media habits. Civic engagement. Topics: 1. Media habits: access news online in the last two days; kind of access: website of the news source, news aggregator app or website, articles or posts in personal online social networks or that were shared by friends, messaging app or alerts, search engine, email newsletters or notifications, email from relatives, friends, or acquaintances; reaction to the news: discuss it with relatives, friends, or colleagues, send an article or video about that news to someone, comment on or share the news on online social networks, share the news on a messaging app, leave a comment on a news website, search for more information about the topic, save the article for later, research online to try to learn more; use of selected online social networks in the last week. 2. Civic engagement: feeling of being informed by civil society organisations (CSOs) about issues that matter to the respondent personally; engagement with CSOs in the own country in the following ways: participation in demonstrations or similar activities organized by a CSO, regular volunteering in various activities for CSOs, engagement with CSOs mainly online or on social networks, actively encouraging other people to engage with a CSO, donate money to CSOs, engagement in another way, no engagement with CSOs; engagement of respondent’s CSO in European issues; factors that increase personal engagement in CSOs: conviction that personal engagement will have a real impact, knowledge how personal financial engagement will be used by the CSO, participation in concrete activities organized by CSOs, regular information on ongoing activities and projects, own opinion and input are taken into account, receive feedback on what has been achieved, choose a flexible form of engagement, other; most important topics to be treated by CSOs in the own country; impact of campaigns seen in the last two years on personal behaviour: share a video or an image from this campaign, discuss the campaign topic with relatives, friends, colleagues, decide to vote in elections, take concrete actions, take part in public discussions on the campaign topic, take part in an online consultation on the campaign topic, do some research online to find out more about the campaign topic, decide to donate money to a CSO, other; participation in public consultations in the own city in last twelve months; usefulness of the initiative; reasons for considering the initiative useful; reasons for considering the initiative not useful; recent reception of media reports on activities of the European Parliament; general direction things are going in the EU. Demography: frequency of internet use; image of the EU; assessment of the own country’s membership in the EU as a good thing; age; sex; nationality; age at end of education; occupation; professional position; region; type of community; own a mobile phone and fixed (landline) phone; household composition and household size; nation group; weighting factor. Additionally coded was: respondent ID; country; type of phone line.
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XYZ Credit Card company regularly helps its merchants understand their data better and take key business decisions accurately by providing machine learning and analytics consulting. ABC is an established Brick & Mortar retailer that frequently conducts marketing campaigns for its diverse product range. As a merchant of XYZ, they have sought XYZ to assist them in their discount marketing process using the power of machine learning.
Discount marketing and coupon usage are very widely used promotional techniques to attract new customers and to retain & reinforce loyalty of existing customers. The measurement of a consumer’s propensity towards coupon usage and the prediction of the redemption behaviour are crucial parameters in assessing the effectiveness of a marketing campaign.
ABC promotions are shared across various channels including email, notifications, etc. A number of these campaigns include coupon discounts that are offered for a specific product/range of products. The retailer would like the ability to predict whether customers redeem the coupons received across channels, which will enable the retailer’s marketing team to accurately design coupon construct, and develop more precise and targeted marketing strategies.
The data available in this problem contains the following information, including the details of a sample of campaigns and coupons used in previous campaigns -
User Demographic Details
Campaign and coupon Details
Product details
Previous transactions
Based on previous transaction & performance data from the last 18 campaigns, predict the probability for the next 10 campaigns in the test set for each coupon and customer combination, whether the customer will redeem the coupon or not?
Here is the schema for the different data tables available. The detailed data dictionary is provided next.
You are provided with the following files:
train.csv: Train data containing the coupons offered to the given customers under the 18 campaigns
Variable | Definition |
---|---|
id | Unique id for coupon customer impression |
campaign_id | Unique id for a discount campaign |
coupon_id | Unique id for a discount coupon |
customer_id | Unique id for a customer |
redemption_status | (target) (0 - Coupon not redeemed, 1 - Coupon redeemed) |
campaign_data.csv: Campaign information for each of the 28 campaigns
Variable | Definition |
---|---|
campaign_id | Unique id for a discount campaign |
campaign_type | Anonymised Campaign Type (X/Y) |
start_date | Campaign Start Date |
end_date | Campaign End Date |
coupon_item_mapping.csv: Mapping of coupon and items valid for discount under that coupon
Variable | Definition |
---|---|
coupon_id | Unique id for a discount coupon (no order) |
item_id | Unique id for items for which given coupon is valid (no order) |
customer_demographics.csv: Customer demographic information for some customers
Variable | Definition |
---|---|
customer_id | Unique id for a customer |
age_range | Age range of customer family in years |
marital_status | Married/Single |
rented | 0 - not rented accommodation, 1 - rented accommodation |
family_size | Number of family members |
no_of_children | Number of children in the family |
income_bracket | Label Encoded Income Bracket (Higher income corresponds to higher number) |
customer_transaction_data.csv: Transaction data for all customers for duration of campaigns in the train data
Variable | Definition |
---|---|
date | Date of Transaction |
customer_id | Unique id for a customer |
item_id | Unique id for item |
quantity | quantity of item bought |
selling_price | Sales value of the transaction |
other_discount | Discount from other sources such as manufacturer coupon/loyalty card |
coupon_discount | Discount availed from retailer coupon |
item_data.csv: Item information for each item sold by the retailer
Variable | Definition |
---|---|
item_id | Unique id for itemv |
brand | Unique id for item brand |
brand_type | Brand Type (local/Established) |
category | Item Category |
test.csv: Contains the coupon customer combination for which redemption status is to be predicted
Variable | Definition |
---|---|
id | Unique id for coupon customer impression |
campaign_id | Unique id for a discount campaign |
coupon_id | Unique id for a discount coupon |
customer_id | Unique id for a customer |
To summarise the entire process: