English(Spain) Scripted Monologue Smartphone speech dataset, collected from monologue based on given scripts, covering generic domain, human-machine interaction, smart home command and in-car command, numbers and other domains. Transcribed with text content and other attributes. Our dataset was collected from extensive and diversify speakers(891 people in total), geographicly speaking, enhancing model performance in real and complex tasks.Quality tested by various AI companies. We strictly adhere to data protection regulations and privacy standards, ensuring the maintenance of user privacy and legal rights throughout the data collection, storage, and usage processes, our datasets are all GDPR, CCPA, PIPL complied.

Spanish Scripted Monologue Smartphone speech dataset, collected from monologue based on given scripts, covering News, comments, encyclopedia, economy, science and law domains, with balanced gender distribution. Transcribed with text content and other attributes. Our dataset was collected from extensive and diversify speakers(800 people from Spain, Mexico, Argentina, etc.), geographicly speaking, enhancing model performance in real and complex tasks.Quality tested by various AI companies. We strictly adhere to data protection regulations and privacy standards, ensuring the maintenance of user privacy and legal rights throughout the data collection, storage, and usage processes, our datasets are all GDPR, CCPA, PIPL complied.

Introduction

This Spanish Call Center Speech Dataset for the Travel industry is purpose-built to power the next generation of voice AI applications for travel booking, customer support, and itinerary assistance. With over 30 hours of unscripted, real-world conversations, the dataset enables the development of highly accurate speech recognition and natural language understanding models tailored for Spanish -speaking travelers.

Created by FutureBeeAI, this dataset supports researchers, data scientists, and conversational AI teams in building voice technologies for airlines, travel portals, and hospitality platforms.

Speech Data

The dataset includes 30 hours of dual-channel audio recordings between native Spanish speakers engaged in real travel-related customer service conversations. These audio files reflect a wide variety of topics, accents, and scenarios found across the travel and tourism industry.

Topic Diversity

Inbound and outbound conversations span a wide range of real-world travel support situations with varied outcomes (positive, neutral, negative).

These scenarios help models understand and respond to diverse traveler needs in real-time.

Transcription

Each call is accompanied by manually curated, high-accuracy transcriptions in JSON format.

Metadata

Extensive metadata enriches each call and speaker for better filtering and AI training:

Usage and Applications

This dataset is ideal for a variety of AI use cases in the travel and tourism space:

ACS DEMOGRAPHIC AND HOUSING ESTIMATES HISPANIC OR LATINO AND RACE - DP05 Universe - Total population Survey-Program - American Community Survey 5-year estimates Years - 2020, 2021, 2022 The terms “Hispanic,” “Latino,” and “Spanish” are used interchangeably. Some respondents identify with all three terms while others may identify with only one of these three specific terms. People who identify with the terms “Hispanic,” “Latino,” or “Spanish” are those who classify themselves in one of the specific Hispanic, Latino, or Spanish categories listed on the questionnaire (“Mexican, Mexican Am., or Chicano,” “Puerto Rican,” or “Cuban”) as well as those who indicate that they are “another Hispanic, Latino, or Spanish origin.” People who do not identify with one of the specific origins listed on the questionnaire but indicate that they are “another Hispanic, Latino, or Spanish origin” are those whose origins are from Spain, the Spanish-speaking countries of Central or South America, or another Spanish culture or origin. Origin can be viewed as the heritage, nationality group, lineage, or country of birth of the person or the person’s parents or ancestors before their arrival in the UnitedStates. People who identify their origin as Hispanic, Latino, or Spanish may be of any race.