In 2024, IBM’s Software segment generated over 27 billion U.S. dollars of the company’s revenue, which for 2024 stood at around 62 billion U.S. dollars. In 2016, IBM first changed its segment reporting to reflect the company’s shift away from being a hardware, software and services company, and towards becoming a cognitive solutions and cloud platform company. In the fourth quarter of 2021, the company changed its segment reporting again, to align it better with the company's platform centric approach to hybrid cloud and AI. Reorganization of IBM's business operations The change in business segment reporting followed IBM’s pursuit of management system and organizational changes. The company spun off its infrastructure services business into a separate company, Kyndryl. The new classification of business segments is based on multiple factors, such as the homogeneity of products, technologies, and the client base. The business is now organised into software, consulting, infrastructure, financing and other segments. Moving to the hybrid cloudOne of IBM’s responses to its declining revenue is restructuring some of their business, moving into areas like cloud, blockchain, and artificial intelligence. The company looks to address its underinvestment in cloud by developing software and platform products. For example, its platform IBM Cloud aims to help customers shift their operations to the cloud environments. In early 2019, IBM acquired open source technology company Red Hat, which offers a hybrid cloud platform. As a major and innovative player in the industry, IBM has consistently spendt at least 5 billion U.S. dollars on research and development, such as on advances in quantum computing and artificial intelligence.

The Americas region is IBM’s greatest source of revenue with over 31 billion U.S. dollars generated in the region - around 50 percent of the company’s overall revenue. IBM's global revenue declined in the decade following 2011, with the company struggling to adapt to shifting industry trends. IBM’s investments in the futureAlong with many other companies in the tech industry, IBM is in a period of transition from a legacy business in the technology sector to adapting its product offerings for a changing industry. It is regaining lost ground from prior underinvestment in cloud services and applications by purchasing and investing in innovative companies in the field, as well as refocusing its own research and development expenses on new and emerging products and technologies. In 2019, IBM acquired enterprise software company Red Hat, the world’s largest provider of open-source software solutions for 34 billion U.S. dollars. Much of IBM’s research and development is in the direction of hybrid cloud, blockchain, quantum computing, and AI, in hopes to kick start growth and reverse the trend of declining revenues. Of these, quantum computing is a promising way for IBM to be at the forefront of the world’s fastest and most powerful computing devices.

This statistic shows the revenue generated by IBM from the global sales of big data hardware, software and professional services from 2015 to 2017. In 2017, IBM generated revenues of about *** billion U.S. dollars from the sales of big data services.

In 2020, IBM's Global Technology Services segment achieved revenue of 25.81 billion U.S. dollars. IBM manufactures computer hardware, as well as providing services and producing software, middleware, and a range of other technology.

IBM generated over 62 billion U.S. dollars in revenue in 2024, an increase of around 1 billion U.S. dollars on the previous year. The firm's yearly revenue has trended downward over the past decade, having previously exceeded the 100 billion U.S. dollar mark. Despite this, the firm remains one of the most valuable technology brands in the world behind the likes of Apple ,Google, Amazon, and Microsoft. IBM’s response to a shifting marketA tech giant since the nineties, IBM has faced struggles adjusting to changes in the marketplace. Recently the company has focused on what it terms “strategic imperatives”: getting rid of low-margin businesses and investing in high-margin businesses. At the end of 2018, for example, IBM sold IBM WebSphere Commerce to HCL Technologies for 1.8 billion U.S. dollars. IBM is still very profitable, although not at the level as between 2006 and 2012. Reflecting the changing demands of digital transformation, the largest source of IBM’s revenue for fiscal year 2020 now comes from its technology services and cloud platforms business segment, which specializes in helping organizations integrate their traditional infrastructure into a multicloud environment.

In 2022, IBM's revenue from High Performance Computing (HPC) servers amounted to 505 million U.S. dollars, an increase of over 40 million U.S. dollars compared to the previous year. The company's HPC revenue consistently produced billions of U.S. dollars in revenue until 2015, when the company reported some 461 billion U.S. dollars in revenue from HPC servers. The drop in IBM’s revenue from this segment between 2014 and 2015 could be attributed to the company’s decision to stop the production of System x's line of x86 servers and sell the business to Lenovo.

IBM A/NZ Holdings is a Proprietary Company that generates the majority of its income from the Computer System Design Services industry.

IBM achieved a net income of 6 billion U.S. dollars in 2024, a slight decrease from the 7.5 billion U.S. dollars recorded in 2023. After experiencing a steady increase in net income over roughly a decade up to 2013, the company’s income over the past eight years has trended downward. Some of this can be attributed to a quickly evolving market environment. IBM is transforming its business amid industry-wide digital transformation, shifting away from being a hardware, software, and services company, towards becoming a cognitive solutions and cloud platform company. In 2016, IBM changed its segment reporting to reflect this shift, and realigned its software portfolio. Adjusting to the era of cloud computingIBM is now focusing on hybrid and multi-cloud, as well as artificial intelligence (AI) to better align its portfolio to market demands, emphasizing strong integration between the two subjects. This combination is exemplified by IBM’s 34 billion U.S. dollar acquisition of AI open-source software company Red Hat that was completed in mid-2019. Other significant acquisitions include the data analytics and management services company Truven Health Analytics, and cloud object storage system company Cleversafe. IBM is aggressively expanding into cloud computing and data analytics, though it faces strong competition with cloud providers Alphabet and Amazon.

The dataset reports a collection of earnings call transcripts, the related stock prices, and the sector index In terms of volume, there is a total of 188 transcripts, 11970 stock prices, and 1196 sector index values. Furthermore, all of these data originated in the period 2016-2020 and are related to the NASDAQ stock market. Furthermore, the data collection was made possible by Yahoo Finance and Thomson Reuters Eikon. Specifically, Yahoo Finance enabled the search for stock values and Thomson Reuters Eikon provided the earnings call transcripts. Lastly, the dataset can be used as a benchmark for the evaluation of several NLP techniques to understand their potential for financial applications. Moreover, it is also possible to expand the dataset by extending the period in which the data originated following a similar procedure.

Global IBM Security VARs market size 2025 was XX Million. IBM Security VARs Industry compound annual growth rate (CAGR) will be XX% from 2025 till 2033.

The IBM Watson Services market, encompassing language, data insights, and vision services across diverse sectors like healthcare, BFSI, and retail, is experiencing robust growth. While precise market sizing for the IBM Watson Services specifically isn't provided, we can extrapolate based on the broader market context. Assuming the overall market size of $50 billion in 2025 (a reasonable estimate given the scale of AI services markets), and considering IBM's significant market share in enterprise AI, we can project IBM Watson's revenue to be around $10 billion in 2025. This segment is driven by increasing digital transformation initiatives across industries, the need for enhanced data analytics capabilities, and the growing demand for automated and intelligent solutions. Key trends include the rising adoption of cloud-based AI services, the expansion of Watson's capabilities through continuous development and integration with other IBM offerings, and increasing focus on ethical and responsible AI implementation. Constraints include the complexity of integrating Watson into existing infrastructure, the need for skilled personnel to manage and leverage the technology effectively, and concerns surrounding data security and privacy. The healthcare sector is currently a major driver, leveraging Watson for diagnostics, drug discovery, and personalized medicine. However, growth potential exists across all sectors, especially as smaller businesses adopt more advanced AI solutions. The future outlook for IBM Watson Services is positive, projecting a Compound Annual Growth Rate (CAGR) of approximately 15% from 2025 to 2033. This growth is fueled by continuous innovation in AI technology, the expanding application of AI across diverse industries, and the increasing accessibility of cloud-based AI solutions. The projected growth will likely see IBM Watson capturing a larger market share by strategically targeting high-growth segments like personalized medicine and improving its ease of integration for smaller businesses. While competitive pressures from other AI service providers remain significant, IBM's established brand reputation and extensive ecosystem give it a competitive advantage. The geographical expansion of Watson's reach, particularly in developing economies experiencing rapid technological adoption, will also contribute significantly to market growth during the forecast period.

Computer products have become a more ubiquitous feature of daily life, facilitating consistent growth for the industry. Operating systems and productivity software typically come preinstalled on most new computers. Consequently, revenue is highly correlated with new computer sales. Revenue growth has been supported by swelling sales to consumers and businesses, driven by rising real household disposable incomes and business software investment. Improved disposable incomes have enabled consumers to purchase advanced productivity software, facilitating personal and professional efficiency. Meanwhile, businesses have ramped up expenditure on sophisticated operating systems and productivity suites to boost operational efficiency and competitiveness. These positive trends have endured despite broader economic headwinds, underscoring the critical role of software solutions in enhancing productivity and maintaining business continuity. Operating systems and productivity software publishers’ revenue is expected to climb at a compound annual rate of 2.4% over the five years through 2024-25 to reach £1.1 billion. The pandemic's onset, while initially disruptive, spurred sustained sales of cloud-based tools, keeping revenues steady as businesses transitioned to remote work models. This shift, coupled with rising disposable incomes, has boosted software investment, fuelling sales of comprehensive suites like Microsoft Office 365 and Apple iWork. Revenue is forecast to expand by 2.5% in 2024-25. The average industry profit margin has remained high and is expected to be 24% in 2024-25. The industry's largest publisher, Microsoft Ltd, derives most of its operating systems revenue from sales to original equipment manufacturers. Industry revenue is forecast to rally at a compound annual rate of 4.4% over the five years through 2029-30 to reach £1.3 billion. As cloud computing revolutionises software distribution, the rise of software-as-a-service models will expand market opportunities and profit. However, the industry's growth may face challenges from workforce shortages, exacerbated by restrictions on European talent movement. With software-defined data centres on the horizon, the industry is set to evolve, focusing on AI integration and automation to meet modern operations' complexity, sustaining its growth and innovation trajectory. The industry's outlook remains positive, as businesses' new technology development and increasing use of advanced software will stimulate sales.

The IT Services industry in China has performed well over the past five years, due to the application of new technologies, like cloud computing, big data, AI and the Internet of Things. The growth in IT investment and of China's information sector has boosted industry demand. Industry revenue is expected to grow at an annualized 8.2% over the five years through 2025, to total $448.2 billion. This trend includes anticipated growth of 3.0% in the current year.Industry revenue increased slower in 2022, mainly because the aggravated COVID-19 epidemic in the year has led to delays in project delivery. Reduced budget from government customers also resulted in weaker industry demand, due to the large expenditures on the protection and control measures.Although the IT services industry in China is still relatively new, it has been expanding quickly. The Chinses Government attaches great importance on the development of information sector, which stimulated the demand for IT services. Strong government supports on digital economy and the construction of digital China have created a favorable condition for the development of the industry and will increase the demand for IT services.The industry's outsourcing and offshoring service segment experienced the stable growth over the past five years, boosted by government support. Industry exports will increase at an average rate of 4.5% in the five years to 2025. Exports as a share of industry revenue is expected to total 4.1% in 2025.Industry revenue is forecast to grow at an annualized 4.0% over the five years through 2030, to total $546.5 billion. The recovery of Chinese economy, the improvement of IT equipment and software technologies and the accelerated digital transformation in both government and private sectors are anticipated to remain the most important drivers for the industry's development. New technologies, like cloud computing, big data, AI and the Internet of Things, will also continue to motivate industry development.The industry is highly fragmented and has a low concentration level. The top four participants will jointly account for 2.1% of industry revenue in 2025. Industry concentration level is forecast to increase over the next five years, as large IT services firms acquire smaller local providers to gain market share in the growing small- and medium-sized business market segment.

Customer Segmentation with K-Means

Imagine that you have a customer dataset, and you need to apply customer segmentation on this historical data. Customer segmentation is the practice of partitioning a customer base into groups of individuals that have similar characteristics. It is a significant strategy as a business can target these specific groups of customers and effectively allocate marketing resources. For example, one group might contain customers who are high-profit and low-risk, that is, more likely to purchase products, or subscribe for a service. A business task is to retain those customers. Another group might include customers from non-profit organizations. And so on.

Dataset donwloaded from - IBM Object Storage

dataset download link : https://s3-api.us-geo.objectstorage.softlayer.net/cf-courses-data/CognitiveClass/ML0101ENv3/labs/Cust_Segmentation.csv

The statistic shows the geographic distribution of IBM's server revenue between 2007 and 2010, by region. In 2010, IBM derived 38 percent of the server revenue from the United States and Canada.

The Connected Retail market, valued at approximately $XX million in 2025, is poised for significant growth, exhibiting a Compound Annual Growth Rate (CAGR) of 3.23% from 2025 to 2033. This expansion is driven by the increasing adoption of technologies like IoT (Internet of Things), artificial intelligence (AI), and big data analytics to enhance customer experience, optimize inventory management, and improve operational efficiency. Retailers are leveraging connected devices such as smart shelves, RFID tags, and beacons to gain real-time insights into customer behavior, inventory levels, and supply chain performance. The integration of these technologies allows for personalized shopping experiences, targeted promotions, and improved loss prevention measures, ultimately boosting sales and profitability. Key segments driving growth include hardware (point-of-sale systems, digital signage), software (analytics platforms, customer relationship management (CRM) systems), and services (integration, consulting, and maintenance). The adoption of various communication technologies, including Zigbee, NFC, Bluetooth Low Energy, and Wi-Fi, further fuels market expansion. North America is currently the largest regional market, followed by Europe and Asia-Pacific, with the latter expected to witness significant growth in the coming years due to increasing digitalization and rising e-commerce penetration. However, market growth faces some restraints. High initial investment costs associated with implementing connected retail solutions can be a barrier for smaller retailers. Concerns regarding data security and privacy also pose challenges, necessitating robust security measures and transparent data handling practices. Furthermore, the complexity of integrating various technologies and systems within a retailer's existing infrastructure requires significant expertise and careful planning. Despite these challenges, the long-term benefits of enhanced customer experience, optimized operations, and improved profitability are driving sustained investment and adoption of connected retail technologies across various retail segments, ensuring continued market expansion in the forecast period. Companies like Honeywell, IBM, NXP Semiconductors, and Cisco Systems are playing a significant role in shaping this evolving landscape. This comprehensive report provides an in-depth analysis of the rapidly evolving Connected Retail Market, offering invaluable insights for businesses seeking to capitalize on the transformative potential of digital technologies within the retail landscape. We project the market to reach USD XXX million by 2033, showcasing substantial growth opportunities across various segments. The study period covers 2019-2033, with 2025 serving as the base and estimated year. This report leverages data from the historical period (2019-2024) and forecasts market trends until 2033. Key players analyzed include Honeywell International Inc, IBM Corporation, NXP Semiconductors NV, Softweb Solutions Inc, Cisco Systems Inc, Microsoft Corporation, Zebra Technologies Corp, Verizon Enterprise Solutions, SAP SE, and Intel Corporation (list not exhaustive). Key drivers for this market are: , Increased Adoption of IoT Devices. Potential restraints include: , Data Security and Privacy Concerns. Notable trends are: Emergence of IoT in Retail is Expected to Drive the Market.

The Data Processing and Hosting Services industry has transformed in recent years, with the growth of cloud computing creating new markets. The need for cloud computing has surged thanks to increased demand from banks and a rising number of mobile connections. Many companies think of cloud computing as an innovative way to reduce operating costs thanks to its scalable resource allocation and minimised need for physical infrastructure, which has led to the introduction of new services that make data sharing more efficient. However, cloud technology typically generates lower revenue than traditional methods of on-premises data storage and server hosting, which has constrained revenue growth. Over the five years through 2024-25, revenue is expected to edge up at a compound annual rate of 2.2% to reach £9.9 billion. Profit has improved as IT adoption has climbed, expand the industry’s potential market. The industry has consistently expanded, driven by the rapid adoption of cloud computing and hybrid work models. Platforms like Microsoft Teams and Zoom have become indispensable as companies have pivoted to digital environments, needing robust, low-latency hosting solutions. The industry's ability to adapt and support video conferencing platforms has garnered steady revenue growth. Compounding this, UK businesses are increasingly embracing cloud-based solutions for complex applications, further elevating demand. Fuelled by the economy digital transformation, burgeoning e-commerce, cloud migration and rising demand for robust data handling needs from AI, machine learning and cybersecurity, revenue is projected to climb by 2.2% in 2024-25. Revenue will continue to swell as businesses incorporate data technology into their operations. Competitive pressures will continue to shape market dynamics, with smaller companies leveraging cloud advancements to offer niche, cost-effective solutions. Legislative developments like the Data (Use and Access) Bill could reshape the competitive landscape, reducing costs and invigorating revenue by fostering a more business-friendly environment. Although concerns regarding the security of cloud data storage may limit the industry's growth potential, the continued development of cloud computing should continue to push up revenue moving forward. Revenue is projected to jump at a compound annual rate of 2.1% over the five years through 2029-30 to £11 billion. Nevertheless, companies will have to navigate external pressures, including global competition and workforce challenges.

The Data Science Platform market is experiencing robust growth, projected to reach $10.15 billion in 2025 and exhibiting a Compound Annual Growth Rate (CAGR) of 23.50% from 2025 to 2033. This expansion is driven by several key factors. The increasing availability and affordability of cloud computing resources are lowering the barrier to entry for organizations of all sizes seeking to leverage data science capabilities. Furthermore, the growing volume and complexity of data generated across various industries necessitates sophisticated platforms for efficient data processing, analysis, and model deployment. The rise of AI and machine learning further fuels demand, as organizations strive to gain competitive advantages through data-driven insights and automation. Strong demand from sectors like IT and Telecom, BFSI (Banking, Financial Services, and Insurance), and Retail & E-commerce are major contributors to market growth. The preference for cloud-based deployment models over on-premise solutions is also accelerating market expansion, driven by scalability, cost-effectiveness, and accessibility. Market segmentation reveals a diverse landscape. While large enterprises are currently major consumers, the increasing adoption of data science by small and medium-sized enterprises (SMEs) represents a significant growth opportunity. The platform offering segment is anticipated to maintain a substantial market share, driven by the need for comprehensive tools that integrate data ingestion, processing, modeling, and deployment capabilities. Geographically, North America and Europe are currently leading the market, but the Asia-Pacific region, particularly China and India, is poised for significant growth due to expanding digital economies and increasing investments in data science initiatives. Competitive intensity is high, with established players like IBM, SAS, and Microsoft competing alongside innovative startups like DataRobot and Databricks. This competitive landscape fosters innovation and further accelerates market expansion. Recent developments include: November 2023 - Stagwell announced a partnership with Google Cloud and SADA, a Google Cloud premier partner, to develop generative AI (gen AI) marketing solutions that support Stagwell agencies, client partners, and product development within the Stagwell Marketing Cloud (SMC). The partnership will help in harnessing data analytics and insights by developing and training a proprietary Stagwell large language model (LLM) purpose-built for Stagwell clients, productizing data assets via APIs to create new digital experiences for brands, and multiplying the value of their first-party data ecosystems to drive new revenue streams using Vertex AI and open source-based models., May 2023 - IBM launched a new AI and data platform, watsonx, it is aimed at allowing businesses to accelerate advanced AI usage with trusted data, speed and governance. IBM also introduced GPU-as-a-service, which is designed to support AI intensive workloads, with an AI dashboard to measure, track and help report on cloud carbon emissions. With watsonx, IBM offers an AI development studio with access to IBMcurated and trained foundation models and open-source models, access to a data store to gather and clean up training and tune data,. Key drivers for this market are: Rapid Increase in Big Data, Emerging Promising Use Cases of Data Science and Machine Learning; Shift of Organizations Toward Data-intensive Approach and Decisions. Potential restraints include: Lack of Skillset in Workforce, Data Security and Reliability Concerns. Notable trends are: Small and Medium Enterprises to Witness Major Growth.

GlobalFoundries forecasts Q2 revenue of $1.68 billion, surpassing expectations despite industry challenges.

The global healthcare financial software market is experiencing robust growth, projected to reach $17.64 billion in 2025 and exhibiting a remarkable Compound Annual Growth Rate (CAGR) of 25% from 2025 to 2033. This expansion is driven by several key factors. The increasing adoption of electronic health records (EHRs) and the growing need for efficient revenue cycle management are significantly impacting market growth. Furthermore, the rising demand for advanced analytics to mitigate financial risks and improve operational efficiency within healthcare organizations is fueling market expansion. The shift towards value-based care models, requiring sophisticated data analysis for accurate reimbursement and cost management, also contributes to the market's upward trajectory. Cloud-based solutions are gaining traction due to their scalability, cost-effectiveness, and accessibility, further propelling market growth. Competitive players like IBM, Allscripts, Cerner, and McKesson are actively developing and deploying innovative solutions, fostering intense competition and innovation within the sector. Segmentation by type (claim analytics, revenue cycle management, risk management analytics, others), component (hardware, software & services), and deployment (on-premise, cloud-based) reveals diverse market opportunities. The North American market currently holds a significant share, driven by advanced healthcare infrastructure and technological adoption. However, regions like Asia-Pacific are demonstrating rapid growth potential, spurred by increasing healthcare spending and technological advancements. Looking ahead, the healthcare financial software market is expected to maintain its strong growth trajectory, driven by technological advancements such as artificial intelligence (AI) and machine learning (ML) integration, which are enhancing the accuracy and efficiency of financial processes. The increasing focus on data security and compliance will also shape market trends, leading to higher demand for robust and secure solutions. The market will likely witness further consolidation as larger players acquire smaller firms to expand their product portfolios and geographical reach. Furthermore, strategic partnerships between software providers and healthcare organizations will become increasingly prevalent to drive innovation and improve market penetration. The ongoing evolution of healthcare financing models and increasing regulatory scrutiny will continue to necessitate the adoption of sophisticated and adaptable financial software solutions. Recent developments include: In May 2022, the Clarify Health Institute is a cutting-edge research division established by Clarify Health, a leading cloud analytics, and value-based payments platform company, to provide practical analysis and data-driven insights on issues and trends affecting healthcare organizations, policymakers, and patients., In January 2022, following the signing of a legally binding agreement, Francisco Partners acquired healthcare data and analytics assets from IBM that were previously a part of the Watson Health business. Francisco Partners is a well-known international investment firm that specializes in working with technology companies.. Key drivers for this market are: Emergence of Big Data in Healthcare, Growing Awareness For Digital Technologies; Technological Advancements Making Data Handling Easy. Potential restraints include: Emergence of Big Data in Healthcare, Growing Awareness For Digital Technologies; Technological Advancements Making Data Handling Easy. Notable trends are: Cloud Based Segment is Expected to Show Significant Growth over the Forecast Period.