Mobile phones dominate global digital commerce website visits and contribute to the largest share of online orders. As of the fourth quarter of 2024, smartphones constituted around 78 percent of retail site traffic globally, responsible for generating 68 percent of online shopping orders. Marketplace momentum Retail e-commerce has significantly increased globally over the past few years. Currently, the leading countries in retail e-commerce growth, such as the Philippines, have seen an increase of up to 24 percent. In 2024, the majority of online purchases worldwide were made on online marketplaces, incurring around a 30 percent share of consumer purchases. The top four retail websites for consumers to visit globally were all marketplaces, with the leading website being Amazon.com. Converting clicks When shopping online, website visits often do not end in purchases. This can be due to having second thoughts when online shopping, or simply due to consumers using the platforms to search for products. In 2024, the conversion rate of online shoppers globally was just over two percent, with food and beverages incurring the highest conversion rate from online purchases. Across the globe, almost 20 percent of all retail sales were conducted online. This figure is forecast to increase to at least 21 percent by 2027.
In 2024, global retail e-commerce sales reached an estimated six trillion U.S. dollars. Projections indicate a 31 percent growth in this figure over the coming years, with expectations to come close to eight trillion dollars by 2028. World players Among the key players on the world stage, the American marketplace giant Amazon holds the title of the largest e-commerce player globally, with a gross merchandise value of nearly 800 billion U.S. dollars in 2024. Amazon was also the most valuable retail brand globally, followed by mostly American competitors such as Walmart and the Home Depot. Leading e-tailing regions E-commerce is a dormant channel globally, but nowhere has it been as successful as in Asia. In 2024, the e-commerce revenue in that continent alone was measured at nearly two trillion U.S. dollars, outperforming the Americas and Europe. That year, the up-and-coming e-commerce markets also centered around Asia. The Philippines and India stood out as the swiftest-growing e-commerce markets based on online sales, anticipating a growth rate surpassing 20 percent.
In the fourth quarter of 2024, online shoppers spent an average of about 2.98 U.S. dollars per visit across all verticals. Electronics is the category in which consumers spent the most money per visit on average, at 3.32 U.S. dollars, followed by luxury apparel at 3.10 dollars. Nickels and dimes Over the past few years, the average order value for e-commerce purchases has increased globally, from around 118 U.S. dollars in September 2022 to around 126 U.S. dollars in the same month of 2023. The average order value also depends heavily on the online traffic source consumers use. In 2023, the value per order value was the highest when navigating directly, averaging around 167 dollars. Direct navigation means searching for a website directly in the browser's address bar, bypassing the use of search engines. Orders placed from social media stores were the lowest in value, with an average of less than 110 dollars. Mobile shopping on the rise Online shoppers have clear preferences when it comes to device type. When comparing gadgets, the average purchase amount has always been the highest for desktops, with an order value of 160 U.S. dollars. This indicates that bigger purchases are made via desktop computers. However, consumers are more likely to complete orders when shopping on mobile devices. Mobile devices were also clearly preferred when browsing retail websites, with around three-fourths of consumers using smartphones instead of desktops or tablets.
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Graph and download economic data for E-Commerce Retail Sales as a Percent of Total Sales (ECOMPCTSA) from Q4 1999 to Q1 2025 about e-commerce, retail trade, percent, sales, retail, and USA.
Online conversion rates of e-commerce sites were the highest in the food & beverage sector, at 3.1 percent in the fourth quarter of 2024. Beauty & skincare followed, with a three percent conversion rate. For comparison, the average conversion rate of e-commerce sites across all selected sectors stood at just over two percent. How does conversion vary by region and device? The conversion rate, which indicates the proportion of visits to e-commerce websites that result in purchases, varies by country and region. For instance, since at least 2023, e-commerce sites have consistently recorded higher conversion rates among shoppers in Great Britain compared to those in the United States and other global regions. Furthermore, despite the increasing prevalence of mobile shopping worldwide, conversions remain more pronounced on larger screens such as tablets and desktops. Online shopping cart abandonment on the rise Recently, the rate at which consumers abandon their online shopping carts has been gradually rising to more than 70 percent in 2024, showing a higher difficulty for e-commerce sites to convert website traffic into purchases. By the end of that year, food and beverage was one of the product categories with the lowest online cart abandonment rate, confirming the sector’s relatively high conversion rate. In the United States, the primary reason why customers abandoned their shopping carts is that extra costs such as shipping, tax, and service fees were too high at checkout.
During the fourth quarter of 2024, 3.1 percent of visits to e-commerce websites in the UK converted to purchases. In Switzerland, online shopper conversion rates stood at 2.9 percent. Mobile takes over e-shopping Online shopping has long since established itself as an everyday activity of online life – this holds for both desktop and mobile. As of the third quarter of 2024, more than three-quarters of retail site visits worldwide came from smartphones and generated about two-thirds of online shopping orders. Based on mobile retail performance growth, it is only a matter of time before mobile overtakes desktop in revenue generation.
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Online shopping has become a way of life. Once considered a novelty, much like the internet itself, the online shopping phenomenon has surpassed business and consumer expectations. It has evolved and expanded rapidly, with escalating internet and broadband uptake and changing consumer attitudes helping online shopping become a mainstream retail avenue. Greater investment in online platforms to advance website navigation, enhance security and improve delivery is fuelling a shift in consumer buying habits towards online shopping. The pandemic brought retail trading in Australia to a standstill, with lockdown periods and restrictions leading to a surge in online shopping sales. As consumers jumped online at breakneck speed, the online market was flooded with new entrants and businesses ramped up their digital sales capabilities to keep up with demand. Despite the hype and surge in sales, challenging trading conditions in the post-pandemic environment have eroded some of the earlier gains. Strong inflation and rising interest rates have combined to create a cost-of-living crisis, with consumers reassessing their online spending habits in the face of tightening purse strings. Nonetheless, revenue is anticipated to have grown at an annualised 7.4% over the five years through 2024-25 and is expected to total $58.0 billion in the current year, when revenue is set to climb by an estimated 5.2%. Going forwards, online shopping revenue is forecast to climb at an annualised 6.5% through the end of 2029-30 to total a projected $79.4 billion, aided by continued consumer demand. Greater digital connectivity will allow consumers to shop anywhere and anytime, with advances in augmented reality opening new doors for online retailers. Strong revenue prospects will entice more bricks-and-mortar retailers to launch online stores to complement their physical store network, while many online retailers will open shopfronts and flagship stores, blurring the lines between the two. Escalating competition, particularly from international low-cost retailers like Temu and Shein, will limit growth in profitability.
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China Online Retail Sales: YoY: Year to Date: Goods data was reported at 5.700 % in Mar 2025. This records an increase from the previous number of 5.000 % for Feb 2025. China Online Retail Sales: YoY: Year to Date: Goods data is updated monthly, averaging 19.900 % from Jun 2014 (Median) to Mar 2025, with 115 observations. The data reached an all-time high of 49.900 % in Sep 2014 and a record low of 3.000 % in Feb 2020. China Online Retail Sales: YoY: Year to Date: Goods data remains active status in CEIC and is reported by National Bureau of Statistics. The data is categorized under China Premium Database’s Consumer Goods and Services – Table CN.HA: Online Retail Sales.
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As we move into a future shaped increasingly by digital transactions, the ecommerce growth market size is set to expand robustly, with global market size valued at approximately $4.9 trillion in 2023 and is forecasted to reach around $8.5 trillion by 2032, reflecting a compound annual growth rate (CAGR) of roughly 6.4%. This substantial growth is driven by factors such as technological advancements, changing consumer preferences, and the global shift towards digital commerce. The acceleration in internet penetration and the proliferation of smart devices have broadened the ecommerce platform's reach, making it more accessible to a global audience. Furthermore, the COVID-19 pandemic has significantly expedited the shift from traditional brick-and-mortar stores to online shopping, as consumers seek safer and more convenient shopping alternatives.
Several factors are contributing to the remarkable growth of the ecommerce market. First and foremost is the increasing adoption of technology and changing consumer behaviors. The ease of shopping online, coupled with a vast array of product choices and competitive pricing, has attracted a growing number of consumers to digital platforms. Additionally, millennials and Gen Z, who are digital natives, form a large portion of the online shopping demographic, and their preference for online shopping is a major growth driver. The rapid advancements in payment technologies, including digital wallets and contactless payments, have also facilitated smoother and more secure transactions, encouraging more consumers to make purchases online.
Moreover, the integration of artificial intelligence and machine learning in ecommerce platforms has transformed the shopping experience by offering personalized recommendations and improving customer service through chatbots and virtual assistants. This technological integration not only enhances user engagement but also increases conversion rates, thereby boosting revenue. Furthermore, the growth of social commerce, where products are sold directly through social media platforms, is another contributing factor. Social media influencers and marketing strategies that leverage social platforms have enabled brands to reach consumers more effectively, driving sales directly through these channels.
Another key factor driving ecommerce growth is globalization. With the internet erasing geographical boundaries, consumers can purchase products from around the world, leading to an increase in cross-border ecommerce. This is especially relevant in emerging markets where access to a diverse range of products may be limited locally. Additionally, the rise of mobile commerce, enabled by smartphone proliferation, allows consumers to shop on-the-go, providing an added layer of convenience. The increasing trust in online transactions and improvements in logistics and delivery infrastructure have further enhanced the appeal of ecommerce.
Social E-commerce is becoming an increasingly influential factor in the ecommerce landscape. This trend involves leveraging social media platforms to facilitate online shopping, allowing consumers to discover, share, and purchase products directly through social networks. The integration of shopping features within platforms like Instagram and Facebook has revolutionized the way brands interact with consumers, creating a seamless blend of social interaction and commerce. Social e-commerce not only enhances brand visibility but also fosters community engagement, as consumers are more likely to trust recommendations from peers and influencers. This approach is particularly appealing to younger demographics who are accustomed to social media as a primary means of communication and discovery. As social e-commerce continues to evolve, businesses are exploring innovative ways to integrate these platforms into their marketing strategies, driving sales and enhancing customer loyalty.
Regionally, the ecommerce market is experiencing varied growth trends driven by factors such as economic conditions, regulatory environments, and consumer behavior. In Asia Pacific, for instance, the presence of large ecommerce players like Alibaba and the rapid digitalization in countries such as China and India are contributing to robust market growth. North America remains a mature market, where established players continue to innovate, while Europe is witnessing steady growth driven by improvements in internet connectivity and consumer confidence in online shopping. Meanwhile, in regions like Latin America and Middle East & Af
In 2024, online sales accounted for nine percent of all retail sales in Brazil. This represents an increase of almost 3 percentage points compared to 2019. Even though e-commerce had gained ground in the Brazilian retail market before 2020, the COVID-19 pandemic accelerated this trend. Market expansion and job creation The Brazilian retail e-commerce market is projected to generate over 40 billion U.S. dollars in revenue in 2025, with forecasts suggesting it could surpass 60 billion U.S. dollars by 2027. This growth is reflected in the number of online stores, which has almost doubled from 350,000 in 2019 to over 610,000 in 2023. The e-commerce boom has also created substantial employment opportunities, with the digital market forecast to create over 960 thousand jobs in 2024. Key players and market dynamics MercadoLibre, known locally as Mercado Livre, saw its gross merchandise volume (GMV) grow by 34 percent in the third quarter of 2024. The online marketplace has experienced double-digits growth of its quarterly GMV for more than six years. Meanwhile, Magazine Luiza, a prominent Brazilian retailer, experienced a sales growth on their marketplace of 16.8 percent in 2023 and a 5.1 percent increase in total e-commerce sales. Even when these growth rates of Magalu are lower than the ones in 2020, the online sector of the company keeps expanding.
Digital Commerce Software Market Size 2024-2028
The digital commerce software market size is forecast to increase by USD 4.82 billion at a CAGR of 10.03% between 2023 and 2028.
The market is experiencing significant growth due to the expanding e-commerce industry. Social media's increasing role in online sales is another key trend, as businesses leverage these platforms to reach larger customer bases. Data privacy and security concerns, however, pose challenges for market growth. As more consumers shop online, ensuring their personal information is protected becomes a top priority for businesses. Market growth is further fueled by advancements in technology, such as AI and machine learning, which enhance the customer experience and streamline operations. The market is expected to continue its growth trajectory, with these trends and challenges shaping its future development.
What will be the Size of the Digital Commerce Software Market During the Forecast Period?
Request Free SampleThe market is experiencing robust growth, driven by the increasing prevalence of online shopping and the proliferation of e-commerce platforms. With the widespread adoption of high-speed internet and the growing number of mobile users, m-commerce, or mobile commerce, has become a significant segment of the e-commerce industry. Smartphones have emerged as the preferred device for online shopping, particularly in sectors such as electronics, healthcare, and retail. Cloud-based deployment models have gained traction due to their flexibility and cost-effectiveness, enabling small and medium-sized businesses to establish an online presence. Manual processing errors are being replaced by advanced AI technologies, enhancing efficiency and accuracy.The e-commerce business landscape is diverse, encompassing e-commerce website builders, hosting services, and payment gateways. Big data analytics and AI are transforming the industry by providing valuable insights into consumer behavior and market trends. The automotive sector is also embracing e-commerce, with online platforms offering vehicle sales, servicing, and financing. The internet penetration rate continues to increase, fueling the growth of the e-commerce industry and creating new opportunities for businesses.
How is this Digital Commerce Software Industry segmented and which is the largest segment?
The digital commerce software industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD million' for the period 2024-2028, as well as historical data from 2018-2022 for the following segments. DeploymentOn-premisesCloudGeographyNorth AmericaUSAPACChinaJapanEuropeGermanyUKSouth AmericaMiddle East and Africa
By Deployment Insights
The on-premises segment is estimated to witness significant growth during the forecast period.
Digital commerce software enables businesses to establish an online presence and facilitate transactions through e-commerce platforms, mobile commerce (m-commerce), and online marketplaces. The market encompasses various sectors, including electronics, healthcare, automotive, and retail. High-speed internet and smartphones have fueled the growth of this industry, with increasing internet penetration rates and mobile users. E-commerce software caters to both B2B and B2C businesses, offering cloud-based deployment and omni-channel strategies. On-premises digital commerce software is installed on a business's native IT infrastructure, providing physical control over the system. However, integration with existing business management software like ERP can pose challenges, such as duplicate data entries, interface issues, and customization expenses.Despite these challenges, on-premises solutions offer benefits like increased control and security. Other digital commerce trends include advanced security features, AI integration, and IoT applications. The e-commerce market continues to evolve, with cloud computing, big data analytics, and blockchain technology shaping the industry's future.
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The On-premises segment was valued at USD 3.44 billion in 2018 and showed a gradual increase during the forecast period.
Regional Analysis
North America is estimated to contribute 41% to the growth of the global market during the forecast period.
Technavio’s analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period.
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The e-commerce software market in North America is experiencing substantial growth due to the rising number of online shopping transactions. Major digital commerce software companies, including Adobe, Oracle, Salesforce, IBM, Blue Yonder, Shopify,
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The US e-commerce market, a significant segment of the global landscape, exhibits robust growth, driven by increasing internet penetration, smartphone adoption, and a shift in consumer preferences towards online shopping convenience. The market's Compound Annual Growth Rate (CAGR) of 14.70% suggests a substantial expansion, with a projected market value significantly exceeding its 2025 valuation within the forecast period (2025-2033). Key drivers include the rise of mobile commerce, the expansion of logistics and delivery infrastructure, and the increasing adoption of digital payment methods. Furthermore, the diversification of e-commerce offerings across various segments like beauty & personal care, consumer electronics, fashion & apparel, and food & beverage fuels this growth. The presence of major players like Amazon, Walmart, and Target underscores the market's competitiveness and maturity. However, challenges such as cybersecurity concerns, rising logistics costs, and the need for effective customer service strategies remain. The market segmentation reveals significant opportunities within specific categories; for instance, the beauty & personal care sector is expected to witness strong growth due to increasing demand for convenient online purchasing and personalized experiences. The US e-commerce market is geographically concentrated, with North America holding a substantial market share. However, regional variations exist, influenced by factors like consumer spending habits, digital infrastructure, and regulatory frameworks. Growth in regions beyond the core North American market will likely contribute significantly to the overall CAGR. The B2B e-commerce segment is also experiencing substantial growth, driven by businesses seeking streamlined procurement processes and improved supply chain efficiency. While precise figures for specific segments and regions are unavailable from the given information, it's evident that the overall market trajectory is positive, with promising prospects for both established and emerging players across diverse product categories. The future success within this dynamic landscape will depend on factors such as adapting to evolving consumer expectations, leveraging innovative technologies, and effectively navigating the complexities of the digital marketplace. Comprehensive Coverage USA Ecommerce Market Report (2019-2033) This in-depth report provides a comprehensive analysis of the USA ecommerce market, covering the period from 2019 to 2033. With a focus on the B2C ecommerce market size (GMV) and B2B ecommerce market size, this study delves into key market segments like Beauty & Personal Care, Consumer Electronics, Fashion & Apparel, Food & Beverage, Furniture & Home, and Others (Toys, DIY, Media, etc.). We analyze market trends, growth drivers, challenges, and emerging opportunities, providing valuable insights for businesses operating in or planning to enter this dynamic market. The report uses 2025 as the base year and forecasts the market's trajectory until 2033, incorporating data from the historical period (2019-2024). Recent developments include: May 2022- Home Depot announced the formation of Home Depot Ventures, a venture capital fund to promote early-stage startups that improve customer experience and home renovation. Furthermore, the $150 million funds will evaluate investments in businesses at various stages of development, emphasizing early and growth-stage startups that assist Home Depot customers and can scale., April 2022- In the United States, Apple finally offers the tools and accessories needed for self-servicing select iPhones. The company is now selling parts and components for the iPhone 12 series, iPhone 13 series, and the newly released 3rd Generation iPhone SE 2022 smartphones., April 2022- Amazon announced on Wednesday that it will build a solar park in Kent County as one of 37 new renewable energy projects worldwide to use renewable energy to power all of its activities by 2025, five years ahead of schedule., April 2022- Walmart honored Igloo's ancient legacy and commitment to "Made in the USA" with elected officials and prominent executives from both companies in attendance. In honor of this praise, Igloo designed the new Overland Series of coolers exclusively for Walmart, made in the United States., March 2022- Walmart Inc plans to hire more than 5,000 new associates for its tech hubs worldwide during the current fiscal year. Walmart Global Tech, the company's technology division, would be hiring for positions such as cybersecurity professional, product manager, and data scientist., June 2020- Apple's announcements and developments enhance the Apple platform and product experience. From macOS Big Sur, which boasts the most significant design overhaul since the launch of Mac OS X, to watchOS 7, iOS 14's new App Library, and iPadOS 14's expanded handwriting capabilities with Apple Pencil.. Key drivers for this market are: Growing Demand from Apparel and Footwear Industry., Rising Adoption of technologies (IOT,ML); Penetration of Internet and Smartphone Usage. Potential restraints include: Operational Compatibility Due to Growing Brand Value. Notable trends are: Increasing adoption of technologies.
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The Online Household Furniture Sales industry has grown rapidly over the past five years. The continued growth of internet access has increased the popularity of online shopping, as consumers increasingly turn to the internet for convenience and often discounted pricing. The proportion of total retail sales made online has grown each year during the period as the number of broadband connections and e-commerce sales have both increased at a rapid pace. These factors have led online sales of furniture to outperform traditional brick-and-mortar furniture sales over the past five years. As disposable income levels and consumer confidence continue to trend higher, individuals continued to release pent-up demand for new furniture. Over the past five years, industry revenue is expected to grow at a CAGR of 14.3% to $93.5 billion, including an estimated increase of 3.3% in 2024 alone. The Online Household Furniture Sales industry includes e-tailers and traditional furniture stores with significant online sales platforms. Over the past five years, companies have continued to flock to the industry, attracted by its lower operational costs. While the popularity of online shopping was rising prior to the current period, it skyrocketted during 2020 because of social distancing regulations and consumers spending more time at home, spurring home improvement and redecorating projects. As a result, revenue grew significantly over the past five years, at a rate that is unlikely to be experienced again. Over the five years to 2028, revenue is forecast to increase albeit at a slower rate compared to the current period. Increases in per capita disposable income will positively affect consumers' willingness to purchase big-ticket items, such as furniture. However, increased price based competition will threaten profit and force online retailers to differentiate themselves through excellent customer service and an innovative product selection. Multifunctional furniture, smart furniture and eco-friendly furniture will be key product innovations over the next five years. Although growth will decelerate compared to the past five years, revenue is still expected to rise at a CAGR of 2.5% to an estimated $109.0 billion over the five years to 2029.
The nominal change in sales revenue generated by online shopping on Cyber Monday in Brazil has dropped lately. The date always falls on the Monday right after Black Friday, that is the last Friday of November. In 2019, online retail sales increased by 11 percent compared to the previous Cyber Monday, down from a growth rate of over 20 percent recorded in 2018. Likewise, the average sales value per checkout in online shopping on Cyber Monday in Brazil has declined recently.
Internet sales have played an increasingly significant role in retailing. In 2024, e-commerce accounted for over ** percent of retail sales worldwide. Forecasts indicate that by 2029, the online segment will make up close to over ** percent of total global retail sales. Retail e-commerce Online shopping has grown steadily in popularity in recent years. In 2024, global e-commerce sales amounted to over ************** U.S. dollars, a figure expected to exceed **** trillion U.S. dollars by 2028. Digital development in Latin America boomed during the COVID-19 pandemic, generating unprecedented e-commerce growth in various economies across the region. So much so that Brazil and Argentina appear to lead the world's fastest-growing online retail markets. This trend correlates strongly with the constantly improving online access, especially in "mobile-first" online communities, which have long struggled with traditioe-comernal fixed broadband connections due to financial or infrastructure constraints but enjoy the advantages of cheap mobile broadband connections. M-commerce on the rise The average order value of online shopping via smartphones and tablets still lags traditional e-commerce via desktop computers. However, e-retailers around the world have caught up in mobile e-commerce sales. Online shopping via smartphones is particularly prominent in Asia. By the end of 2021, Malaysia was the top digital market based on the percentage of the population that had purchased something by phone, with nearly ** percent having made a weekly mobile purchase. South Korea, Taiwan, and the Philippines completed the top of the ranking.
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The Report Covers Global E-Commerce Industry Overview and Share. The Market is Segmented by B2C E-Commerce (Beauty and Personal Care, Consumer Electronics, Fashion and Apparel, Food and Beverage, Furniture and Home), B2B E-Commerce, and Geography.
Kuwait E-Commerce Market Size 2025-2029
The e-commerce market size in Kuwait is forecast to increase by USD 1.9 billion at a CAGR of 14.1% between 2024 and 2029.
The e-commerce market is witnessing significant growth in the US, driven by the increasing use of smartphones and mobile apps for online shopping. The emergence of digital payment methods, such as wallets, has further catalyzed this growth. The trend toward omnichannel retailing is also gaining traction, with consumers expecting seamless shopping experiences across all channels. However, challenges remain, including the need for efficient logistics solutions, particularly for heavy items like furniture and homeware. The rise of counterfeit products on e-commerce platforms is another concern, necessitating stricter measures for product authentication.
In the B2B sector, e-commerce is transforming industries such as construction and manufacturing through digital commerce platforms and the integration of robotics. The PC market, including computers and laptops, continues to be a significant contributor to e-commerce sales. Overall, the market is poised for continued growth, with digital commerce set to redefine the retail landscape.
What will be the Size of the market During the Forecast Period?
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The e-commerce market continues to expand at an unprecedented rate, driven by the increasing popularity of mobile apps, digital payment systems, and social media platforms. With over half of the global population now connected to the internet, the digital economy has become a significant contributor to economic growth. In 2021, online retailing of physical goods reached an all-time high, with desktop PCs and smartphones being the preferred devices for shopping. The integration of 5G networks and the rise of e-commerce startups have further accelerated market growth.
Digital education programs and care products are emerging categories, demonstrating the market's diversity. Electronic signature laws and robotics fulfillment centers streamline transactions and enhance operational efficiency. Overall, the e-commerce market is poised for continued expansion, shaping the future of retail and commerce.
How is this market segmented and which is the largest segment?
The market research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD million' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.
Product
Fashion and apparel
Consumer electronics
Toys and kids supplies
Beauty and personal care
Others
Type
B2B
B2C
Method
Cash on delivery
Others
Product Type
Mobile
Desktop
Tablet
Geography
Kuwait
By Product Insights
The fashion and apparel segment is estimated to witness significant growth during the forecast period. The market witnessed significant growth in 2024, with the fashion and apparel segment-leading in terms of sales volume. E-commerce has become a crucial channel for the fashion industry due to the appeal of discounted prices, making it an attractive proposition for customers. Showrooming, where customers compare prices in physical stores before purchasing online, is a notable trend influencing this segment. Virtual trial rooms, a new trend, enable customers to try products on themselves or people with similar body structures, enhancing the shopping experience. Digital payment systems, social media platforms, mobile applications, and delivery services have facilitated online transactions in various sectors, including e-government projects, digital education programs, hobby & leisure, care products, and retail.
The increasing usage of smartphones, fiber-optic internet, and 5G networks, along with the adoption of retail software, logistics solutions, and payment systems, have further boosted online retailing. The digital economy continues to expand, with e-commerce businesses, online retailing, and social commerce gaining popularity. Consumers' behavior towards online shopping has shifted, leading to an increase in digital transactions and the need for packaging solutions and search engine optimization.
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Market Dynamics
Our Kuwait E-Commerce Market researchers analyzed the data with 2024 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.
What are the key market drivers leading to the rise in the adoption of Kuwait E-Commerce Market?
The advantages of e-commerce platforms are the key driver of the market. The market is experiencing substantial growth due to the increasing preference for digital payment systems and the convenience offered by online shopping. Social media platform
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According to Cognitive Market Research, the global cross-border e-commerce market size is USD 791542.2 million in 2024 and will expand at a compound annual growth rate (CAGR) of 30.50% from 2024 to 2031.
North America held the major market of more than 40%of the global revenue with a market size of USD 316616.88million in 2024 and will grow at a compound annual growth rate (CAGR) of 28.7%from 2024 to 2031.
Europe accounted for a share of over 30% of the global market size of USD 237462.66million.
Asia Pacific held the market of around 23% of the global revenue with a market size of USD 182054.71million in 2024 and will grow at a compound annual growth rate (CAGR) of 32.5%from 2024 to 2031.
Latin America's market will have more than 5% of the global revenue with a market size of USD 39577.11million in 2024 and will grow at a compound annual growth rate (CAGR) of 29.9%from 2024 to 2031.
Middle East and Africa are the major markets of around 2% of the global revenue with a market size of USD 15830.84 million in 2024 and will grow at a compound annual growth rate (CAGR) of 30.2%from 2024 to 2031.
The Credit/Debit Cards held the highest Cross border E commerce market revenue share in 2024.
Key Drivers of Cross border E commerce Market
Increasing Internet Penetration and Smartphone Adoption to Increase the Demand Globally
One of the key drivers in the cross-border e-commerce market is the increasing internet penetration and smartphone adoption worldwide. As more people gain access to the internet and smartphones, the potential customer base for online shopping expands, leading to a surge in cross-border e-commerce activities. The convenience of shopping online from international retailers, coupled with the availability of a wide range of products and competitive prices, has fueled the growth of cross-border e-commerce. Moreover, the ease of payment through digital wallets and online payment platforms has further facilitated cross-border transactions. This trend is expected to continue as internet infrastructure improves and smartphone technology becomes more affordable, driving the growth of cross-border e-commerce.
Growing Preference for Global Brands and Product Variety to Propel Market Growth
Another key driver in the cross-border e-commerce market is the growing preference among consumers for global brands and a wider variety of products. Cross-border e-commerce allows consumers to access products that may not be available in their local markets, giving them access to a broader selection of goods from around the world. This has led to an increase in demand for international brands and niche products that cater to specific interests and preferences. Additionally, cross-border e-commerce offers consumers the opportunity to compare prices and quality across different markets, empowering them to make informed purchasing decisions. As a result, retailers are increasingly focusing on expanding their product offerings and improving the shopping experience for cross-border shoppers, driving the growth of cross-border e-commerce.
Restraint Factors Of Cross border E commerce Market
Complex Regulatory Environment to Limit the Sales
One of the key restraints in the cross-border e-commerce market is the complex regulatory environment governing international trade and e-commerce. Different countries have varying regulations and policies regarding taxes, customs duties, import/export restrictions, and consumer protection laws, which can create barriers for cross-border e-commerce businesses. Adhering to these regulations can be challenging for e-commerce companies, especially smaller businesses that may not have the resources to navigate the complexities of international trade laws. This can result in delays, additional costs, and legal issues, limiting the growth of cross-border e-commerce.
Impact of Covid-19 on the Cross border E-commerce market
The Covid-19 pandemic has had a significant impact on the cross-border e-commerce market. With lockdowns and restrictions on movement imposed worldwide, consumers increasingly turned to online shopping for their needs. This surge in online shopping resulted in a spike in cross-border e-commerce as consumers sought products not available in their local markets or looked for better deals abroad. However, the pandemic also brought challenges such as disruptions in supply chains, logistics...
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The Online Small Electrical Appliance Sales industry is proliferating as more time-strapped and price-sensitive consumers are attracted to the convenience of finding, comparing and purchasing products online. This shift in consumer behaviour has led to a significant rise in e-commerce sales, a trend that extends to small electronic appliance products. As online platforms offer competitive pricing and a wide range of options, they have attracted more customers seeking cost-effective shopping experiences. As a result, industry revenue is expected to grow at an annualized rate of 8.0% to $13.0 billion over the five years to 2025. This also includes a 5.7% growth in 2025 alone, when profit is expected to reach 5.7%. The internet's continuous rise has allowed sellers to reach hundreds of millions of customers without opening a single store. Surging smartphone use and faster internet speeds have contributed to the mainstream adoption of internet shopping. Though online sales of small appliances account for less than 2.0% of total e-commerce sales, this share continues to rise as online retailers of appliances have gained significant traction thanks to the convenience of comparing prices and accessing customer reviews. Sales have risen as traditional retail companies like Home Depot and Lowe's emphasize their online presence. Still, the online marketplace is led by general e-commerce shops, with Amazon maintaining the top spot in the online sale of small electric appliances.The sale of small electrical appliances online will continue rising as internet traffic volume increases and spending shifts further from traditional retailing in favour of e-commerce. With a projected CAGR of 3.9% over the next five years, industry revenue is expected to reach $5.6 billion in 2030. Conventional brick-and-mortar businesses are poised to increase their investment in expanding online operations, welcoming new entrants into the burgeoning digital marketplace. As online shopping accelerates, competition is expected to intensify, compelling retailers to broaden their range of offerings. In response, businesses are likely to lure customers with enticing incentives like free or subsidized shipping and installation services.
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The online retail market, currently experiencing robust growth, is projected to maintain a significant upward trajectory throughout the forecast period (2025-2033). A Compound Annual Growth Rate (CAGR) of 11.64% signifies substantial expansion, driven primarily by increasing internet penetration, particularly in developing economies, and the rising preference for convenient online shopping experiences. Consumers are increasingly embracing e-commerce platforms for their ease of access, wider product selection, and competitive pricing. The market is segmented by product type (e.g., electronics, apparel, groceries) and application (e.g., B2C, B2B), with each segment exhibiting unique growth patterns. While challenges exist, such as concerns over data security and the complexities of logistics and last-mile delivery, these are being actively addressed through technological advancements and improved supply chain management. Leading companies like Amazon, Walmart, and Apple are leveraging advanced analytics and personalized recommendations to enhance customer engagement, solidify brand loyalty, and gain a competitive edge. The competitive landscape is characterized by ongoing innovation, strategic partnerships, and aggressive marketing strategies. Regional variations in market growth are evident, with North America and Asia Pacific expected to lead the market due to strong technological infrastructure and high consumer spending power. The sustained growth in online retail is further fueled by the increasing adoption of mobile commerce, the expansion of omnichannel strategies (blending online and offline retail experiences), and the rise of social commerce. The integration of artificial intelligence (AI) and machine learning (ML) in personalized shopping experiences and improved inventory management systems is revolutionizing the sector. However, challenges remain concerning regulatory compliance, cross-border trade complexities, and the evolving needs of consumers regarding ethical and sustainable sourcing practices. Companies are strategically investing in enhancing their fulfillment capabilities, improving customer service through advanced technologies like chatbots, and focusing on building trust and transparency to maintain consumer confidence. The market's continued expansion hinges on overcoming these challenges and effectively addressing the evolving needs and expectations of the digitally savvy consumer. This includes navigating logistical hurdles and ensuring a seamless and secure online shopping experience.
Mobile phones dominate global digital commerce website visits and contribute to the largest share of online orders. As of the fourth quarter of 2024, smartphones constituted around 78 percent of retail site traffic globally, responsible for generating 68 percent of online shopping orders. Marketplace momentum Retail e-commerce has significantly increased globally over the past few years. Currently, the leading countries in retail e-commerce growth, such as the Philippines, have seen an increase of up to 24 percent. In 2024, the majority of online purchases worldwide were made on online marketplaces, incurring around a 30 percent share of consumer purchases. The top four retail websites for consumers to visit globally were all marketplaces, with the leading website being Amazon.com. Converting clicks When shopping online, website visits often do not end in purchases. This can be due to having second thoughts when online shopping, or simply due to consumers using the platforms to search for products. In 2024, the conversion rate of online shoppers globally was just over two percent, with food and beverages incurring the highest conversion rate from online purchases. Across the globe, almost 20 percent of all retail sales were conducted online. This figure is forecast to increase to at least 21 percent by 2027.