The global managed services market was valued at over 344 billion U.S. dollars in 2024. Overall, the global managed services market is expected to exceed 500 billion U.S. dollars in 2028. What is managed services? The managed services market is primarily concerned with the outsourcing of certain computing and IT related processes such as cloud computing, IT infrastructure, and managed IT security. The market is dominated by large tech companies such as IBM, Accenture, Cognizant, and Capgemini, who provide managed computing services to client companies of all sizes around the world. What managed services products are popular? As of 2024, the most popular managed services were security and business apps in both Europe and North America. These services provide clients with the benefits of large IT infrastructure without the need for large amounts of in-house hardware. Further, managed services for cloud, container technology, big data, and internet of things (IoT) platforms are expected to hold much potential for managed service providers in the future. This is because these technologies are increasingly adopted and deployed by organizations around the world to benefit their overall digital transformation strategy.

US Managed Services Market is Segmented by Deployment (On-Premise, Cloud), Service Type (Managed Data Center, Managed Security, Managed Communications, and More), by Organization Size (Small and Medium Enterprises, Large Enterprises), End User (BFSI, IT and Telecom, Healthcare, and More). The Market Forecasts are Provided in Terms of Value (USD).

The Managed Services Market report segments the industry into Deployment (On-premise, Cloud), Type (Managed Data Center, Managed Security, Managed Communications, Managed Network, Managed Infrastructure, Managed Mobility), Enterprise Size (Small and Medium Enterprises, Large Enterprises), End-user Vertical (BFSI, and more), and Geography (North America, Europe, Asia-Pacific, Latin America, Middle East and Africa).

The managed services market size is projected to grow from USD 323.8 billion in the current year to USD 1,026 billion by 2035, representing a CAGR of 11.1%, during the forecast period till 2035

The U.S. managed services market size was valued at USD 69.9 Billion in 2024. Looking forward, IMARC Group estimates the market to reach USD 171.7 Billion by 2033, exhibiting a CAGR of 10.5% from 2025-2033. The market is primarily driven by the considerable rise in the number of remote workers requiring secure IT infrastructure, the growing adoption of AI for efficiency and cybersecurity, and the increasing utilization of industry-specific services tailored to meet challenges in various end-use sectors such as retail, healthcare, and logistics.

Report Attribute	Key Statistics
Base Year	2024
Forecast Years	2025-2033
Historical Years	2019-2024
Market Size in 2024	USD 69.9 Billion
Market Forecast in 2033	USD 171.7 Billion
Market Growth Rate (2025-2033)	10.5%

IMARC Group provides an analysis of the key trends in each segment of the U.S. managed services market, along with forecasts at the country and regional levels from 2025-2033. The market has been categorized based on type, deployment mode, enterprise size, and end use.

The global managed services market size reached USD 304.6 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 570.8 Billion by 2033, exhibiting a growth rate (CAGR) of 7.2% during 2025-2033. The increasing demand for IT outsourcing solutions, the growing complexities in IT infrastructure management, and the rising need for cost-effective and scalable business solutions are some of the major factors propelling the growth of the market.

Report Attribute	Key Statistics
Base Year	2024
Forecast Years	2025-2033
Historical Years	2019-2024
Market Size in 2024	USD 304.6 Billion
Market Forecast in 2033	USD 570.8 Billion
Market Growth Rate 2025-2033	7.2%

IMARC Group provides an analysis of the key trends in each segment of the market, along with forecasts at the global, regional, and country levels for 2025-2033. Our report has categorized the market based on type, deployment mode, enterprise size, and end use.

The global managed services market size exceeded USD 341.08 billion in 2024 and is projected to expand at a CAGR of more than 13.5%, crossing USD 1.77 trillion by 2037. The on-premise deployment segment is forecasted to secure a 67.6% share, attributed to the need for data security, compliance, and control in regulated industries.

Global IT Managed Services market size is expected to reach $436.27 billion by 2029 at 9.4%, segmented as by cloud-based, public cloud, private cloud, hybrid cloud

Worldwide revenue from managed services is estimated at US$ 302.11 billion in 2024. The global managed services market is forecasted to expand at 7.3% CAGR and climb to a size of US$ 611.17 billion by the end of 2034.

Report Attributes	Details
Managed Services Market Size (2024E)	US$ 302.11 Billion
Forecasted Market Value (2034F)	US$ 611.17 Billion
Global Market Growth Rate (2024 to 2034)	7.3% CAGR
North America Market Value (2024E)	US$ 99.7 Billion
East Asia Market Growth Rate (2024 to 2034)	8.4% CAGR
Cloud-Based Segment Value (2034F)	US$ 397.26 Billion
Managed Data Center & IT Infrastructure Services Segment Value (2034F)	US$ 244.47 Billion
Key Companies Profiled	IBM; Fujitsu; Accenture; Atos; Cisco Systems, Inc.; Lenovo; BMC Software, Inc.; Atera Networks Ltd.; DXC Technology Company; HCL Technologies Limited; Cloud5 Communications; Wipro Limited

Country-wise Insights

Attribute	United States
Market Value (2024E)	US$ 44.36 Billion
Growth Rate (2024 to 2034)	7.1% CAGR
Projected Value (2034F)	US$ 87.79 Billion

Attribute	Japan
Market Value (2024E)	US$ 20.52 Billion
Growth Rate (2024 to 2034)	8.6% CAGR
Projected Value (2034F)	US$ 46.72 Billion

Category-wise Insights

Attribute	Cloud-Based
Segment Value (2024E)	US$ 181.27 Billion
Growth Rate (2024 to 2034)	8.2% CAGR
Projected Value (2034F)	US$ 397.26 Billion

Attribute	Managed Data Centers & IT Infrastructure Services
Segment Value (2024E)	US$ 126.89 Billion
Growth Rate (2024 to 2034)	6.8% CAGR
Projected Value (2034F)	US$ 244.47 Billion

Managed Services Market size was valued at USD 302.00 Billion in 2024 and is projected to reach USD 593.63 Billion by 2031, at a CAGR of 10.14% from 2024 to 2031.

Global Managed Services Market Overview

The increasing complexity of IT environments has become a significant driver fueling the growth of the global managed services market, particularly as organizations across various industries adopt a wide range of technologies to support their operations. According to industry statistics, the average number of technology solutions used by organizations has been steadily increasing over the years. Furthermore, the rising cybersecurity threats pose a significant challenge to organizations worldwide, driving a heightened focus on investments in cybersecurity measures. Industry statistics underscore the severity of this challenge, with cyberattacks becoming increasingly frequent and sophisticated.

Managed Services Market Reached USD 217.8 billion in 2022 and will Grow at a CAGR of 12.5% till 2030 and is projected to reach USD 558.8 billion in 2030.

The North America Managed Services Market report segments the industry into By Deployment (On-premise, Cloud), By Type (Managed Data Center, Managed Security, Managed Communications, Managed Network, and more), By Enterprise Size (Small Enterprises, Medium Enterprises, Large Enterprises), By End-user Vertical (BFSI, IT and Telecom, Healthcare, and more), and By Country (United States, Canada).

The Indonesia Managed Services Market Report is Segmented by Service Type (Managed Security Service, Managed Network Service, and Managed IT Infrastructure and Data Center Service), by Deployment Type (On-Premise and Cloud), and by Region (Java, Sumatra, Kalimantan, and Other Regions). The Market Sizes and Forecasts are Provided in Terms of Value in USD for all the Above Segments.

The size of the Europe Managed Services Market was valued at USD XXX Million in 2023 and is projected to reach USD XXX Million by 2032, with an expected CAGR of 13.94% during the forecast period.Managed services refer to the outsourcing of IT functions and operations to a third-party service provider. It would enable businesses to focus on core competencies, while experts managed their IT infrastructure, applications, and other IT-related tasks. Managed services range from the management of the network, the data center, security, and cloud computing up to IT support. The Europe managed services market is driven by several factors, which include the increase in adoption of cloud computing, the growing need for IT security, and the growing desire of business to reduce their costs and be more efficient. Recent developments include: November 2023: Netskope, a player in Secure Access Service Edge (SASE), and Telstra International, the global arm of telecommunications and technology company Telstra, today announced the expansion of their partnership to enable Telstra to deliver fully managed Netskope cloud-native Secure Access Service Edge (SASE) —including Zero Trust Network Access (ZTNA) services—to organizations globally. Customers worldwide use Telstra's managed security services to help address the changing needs of the digital workplace and mitigate the ever-evolving cyber threats landscape., In February 2023, Infosys, a leading provider of next-generation digital services and consulting, entered into a strategic collaboration with ng-voice GmbH, a provider of cloud-native IP Multimedia Subsystem (IMS) solutions. Through this, Infosys will provide systems integration services for ng-voice, facilitating telecom operators with digital capabilities to deploy containerized and cloud-native network solutions across Europe. Building on this, both companies also aim to provide managed services to support the network solution while delivering personalized customer experiences and fostering innovation.. Key drivers for this market are: Increasing Shift to Hybrid IT, Improved Cost and Operational Efficiency. Potential restraints include: Integration and Regulatory Issues and Reliability Concerns. Notable trends are: Cloud segment is expected to grow at a higher pace.

The Managed Services Market valued at USD 298.53 Billion in 2024, is projected to reach a significant USD 516.22 Billion by 2032, growing at a CAGR of 7.7% from 2025 to 2032.

The global Cloud Managed Services market size reached USD 99.00 Billion in 2022 and is expected to reach USD 272.34 Billion in 2032 registering a CAGR of 10.6%. Discover the latest trends and analysis on the Cloud Managed Services Market. Our report provides a comprehensive overview of the industry,...

Business Intelligence Managed Services Market Outlook

The global business intelligence (BI) managed services market size was estimated at USD 12.5 billion in 2023 and is expected to reach USD 28.7 billion by 2032, growing at a compound annual growth rate (CAGR) of 9.6% during the forecast period. This significant growth is propelled by the increasing demand for data-driven decision-making processes and the rising adoption of cloud-based solutions across various industries.

A primary growth factor in the BI managed services market is the escalating need for businesses to harness big data analytics to gain competitive advantages. With the exponential growth of data, companies are increasingly relying on BI managed services to analyze and derive actionable insights from vast data sets. Additionally, the emergence of advanced analytics, artificial intelligence, and machine learning technologies is further boosting the market as these innovations enable more precise and sophisticated data analysis. Consequently, organizations are investing substantially in BI managed services to stay ahead in a data-centric world.

Another critical driver for this market is the shift towards cloud-based solutions. Businesses are increasingly opting for cloud deployment models to leverage cost efficiency, scalability, and accessibility advantages. Cloud-based BI managed services allow companies to access and analyze data in real-time from any location, facilitating better decision-making and operational efficiency. Moreover, the growing trend of remote work and digital transformation initiatives across industries has accentuated the demand for cloud-based BI managed services, contributing significantly to market growth.

Additionally, the rising demand for personalized customer experiences and the need to streamline business operations are encouraging organizations to adopt BI managed services. As competition intensifies across various sectors, businesses are focusing on delivering personalized and seamless customer experiences. BI managed services enable companies to gain deep insights into customer behavior and preferences, allowing for more targeted and effective marketing strategies. Simultaneously, these services help in optimizing business processes, reducing operational costs, and enhancing overall efficiency, making them indispensable for modern enterprises.

Business Intelligence has become a cornerstone for modern enterprises aiming to harness the power of data to drive strategic decisions. By transforming raw data into meaningful insights, BI tools empower organizations to identify trends, uncover opportunities, and make informed decisions. The integration of BI into business processes allows for real-time analysis, enabling companies to respond swiftly to market changes and customer needs. As the business landscape becomes increasingly competitive, the ability to leverage Business Intelligence effectively can be a significant differentiator, providing a competitive edge and fostering innovation.

Regionally, North America holds a significant share of the BI managed services market due to the early adoption of advanced technologies and a strong presence of major market players. However, the Asia Pacific region is expected to witness the highest growth rate during the forecast period, driven by the rapid digital transformation across emerging economies such as China and India. Increasing investments in IT infrastructure and a growing emphasis on data analytics in these regions are contributing to the market's expansion. Europe also presents substantial growth opportunities, supported by stringent data regulations and a strong focus on innovation across industries.

Service Type Analysis

In the BI managed services market, the service type segment includes consulting, integration, and support and maintenance. Consulting services form a critical part of the market as they guide organizations in developing and implementing BI strategies. These services help businesses understand their data needs, select appropriate BI tools, and establish effective data management practices. With the growing complexity of data environments and the need for specialized expertise, the demand for consulting services is on the rise. Organizations are increasingly seeking expert advice to navigate the intricate landscape of BI and achieve their strategic goals.

Integration services are equally vital as they ensure seamless implementation and

Global Managed Print Services and B2B Managed Services market size 2025 was XX Million. Managed Print Services and B2B Managed Services Industry compound annual growth rate (CAGR) will be XX% from 2025 till 2033.

Mobile Managed Services Market is estimated to reach USD 391 Billion By 2034, Riding on a Strong 27.2% CAGR throughout the forecast period.

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Data Center Managed Services Market Size 2024-2028

The data center managed services market size is forecast to increase by USD 57.63 billion at a CAGR of 10.14% between 2023 and 2028.

The market is experiencing significant growth due to increasing demands for advanced computing capabilities and data storage solutions. With budgetary limits driving organizations to outsource IT infrastructure management, there is a rising need for managed services that can effectively manage computing machines, hardware equipment, IT systems, servers, data storage drives, and network equipment. The trend towards edge computing is also expanding the market, as businesses seek to process data closer to the source for faster response times. However, the integration of these services into existing data centers presents complex challenges, requiring expertise in both IT infrastructure and managed services. This market analysis report delves into these growth factors and the complexities of integrating data center-managed services, providing valuable insights for businesses looking to optimize their IT infrastructure.

What will the size of the market be during the forecast period?

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The market represents a significant segment of the IT infrastructure landscape, providing businesses with essential solutions for maintaining and optimizing their IT infrastructure. This market encompasses a range of offerings, including hardware services, network services, backup maintenance, and fault tolerance solutions, among others. A reliable third-party managed service platform plays a crucial role in ensuring the upkeep and maintenance of an organization's IT infrastructure. By outsourcing these tasks, businesses can focus on their core competencies while ensuring their IT infrastructure remains reliable and efficient. Cloud infrastructure has become a norm in today's business environment, and data center managed services have evolved to meet the demands of this technology.



Furthermore, managed service providers offer expertise in managing complex IT networks, allowing businesses to leverage sophisticated technology without the need for extensive in-house IT resources. IT infrastructure is a foundational element of any growing business, and the need for reliable and efficient data center solutions is paramount. Managed services offer businesses the flexibility to scale their infrastructure as needed, without the logistical limits of managing hardware and software in-house. Network services are a critical component of data center managed services. External networks must be secure and reliable to ensure business continuity. Managed service providers offer solutions for upgrading and patching operating systems, disaster planning, and backup maintenance to mitigate potential risks and minimize downtime.

How is this market segmented and which is the largest segment?

The market research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion' for the period 2024-2028, as well as historical data from 2018-2022 for the following segments.

End-user

  Retail
  Energy
  BFSI
  Healthcare
  Others


Deployment

  Cloud
  On-premises


Geography

  North America

    US


  Europe

    Germany
    UK


  APAC

    China
    Japan


  South America



  Middle East and Africa

By End-user Insights

The retail segment is estimated to witness significant growth during the forecast period.

The market caters to the management of digital data and computing equipment for various businesses, including those that run web applications and internal applications. This market is witnessing significant growth due to the increasing demand for efficient and reliable IT infrastructure management services. Customers across multiple industries, such as human resources and accounting, are turning to managed services to streamline their operations and focus on their core competencies. Managed services providers offer a range of solutions, including monitoring, maintenance, and security, ensuring that businesses can effectively manage their IT infrastructure and mitigate potential risks.

The integration of advanced technologies, such as artificial intelligence and machine learning, further enhances the value proposition of these services. The market is expected to continue its expansion as more businesses recognize the benefits of outsourcing their IT management needs.

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The retail segment was valued at USD 15.59 billion in 2018 and showed a gradual increase during the forecast period.

Regional Analysis

North America is estimated to contribute 32% to the growth of the global market during the forecast period.

Technavio's analysts have elaborately explained the regional trends and drivers that