The market size of janitorial services in the United States increased significantly between 2013 and 2023 by approximately 28 billion U.S. dollars. The largest annual increase was between 2017 and 2018, where the market size increased by approximately nine billion U.S. dollars in one year.
An expanding service In 2023, the janitorial services industry saw its market size increase slightly. Between 2018 and 2023 the annualized percentage of this market growth was at 1.3 percent. Furthermore, the number of janitors and cleaners working in the United States increased by almost 50,000 between 2020 and 2021.
A valuable service Industries with the highest levels of employment of janitors and cleaners between 2020 and 2021 in the United States were services to buildings and dwellings; elementary and secondary schools; general medical and surgical hospitals; local government; and colleges, universities, and professional schools. Considering the importance of these industries, janitors had an average annual wage of almost 32,000 U.S. dollars in 2021, an increase of approximately 450 U.S. dollars compared to 2020.
This statistic shows the revenue of the industry “janitorial services“ in the U.S. from 2012 to 2017, with a forecast to 2024. It is projected that the revenue of janitorial services in the U.S. will amount to approximately 50,1 billion U.S. Dollars by 2024.
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The global janitorial service market size reached USD 338.4 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 549.2 Billion by 2033, exhibiting a growth rate (CAGR) of 5.53% during 2025-2033. The rising focus on hygiene and health, improved employee productivity and well-being, stringent cleanliness and sanitation regulations, enhanced customer experience, and increasing emphasis on sustainable practices are some of the major factors propelling the market.
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The size and share of the market is categorized based on Type (Building Interior Cleaning, Building Exterior Cleaning, Waste Management) and Application (Business & Industry, Government, Health & Care, Schools, Others) and geographical regions (North America, Europe, Asia-Pacific, South America, and Middle-East and Africa).
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The North America cleaning services market size was valued at USD 20.18 billion in 2024. The market is further projected to grow at a CAGR of 3.50% between 2025 and 2034, reaching a value of USD 27.51 billion by 2034.
US Commercial and Residential Cleaning Services Market Size 2025-2029
The US commercial and residential cleaning services market size is forecast to increase by USD 37.8 billion at a CAGR of 5.9% between 2024 and 2029.
The demand for cleaning services in the US is experiencing significant growth due to several key trends. The increasing popularity of multifamily dwellings is driving market expansion, as the demand for professional cleaning services in large apartment complexes continues to rise. Furthermore, strategic alliances between cleaning service providers and providers of property management are becoming more common, enabling both parties to benefit from economies of scale and improved operational efficiency. Another factor influencing market growth is the fluctuation in labor wages. While higher wages can increase operating costs for cleaning companies, they also help to ensure a skilled and motivated workforce, leading to better service quality and customer satisfaction. Overall, these trends are expected to continue shaping the market.
What will be the Size of the market During the Forecast Period?
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The commercial and residential cleaning services market encompasses a range of cleaning processes designed to maintain hygiene and promote health in various facility types. General cleaning duties include the use of specialized cleaning techniques and methods for both commercial and residential properties Services cater to offices, cleanrooms, medical facilities, and healthcare facilities, adhering to stringent sanitary requirements. Residential cleaning services focus on maintaining the cleanliness and order of homes. Cleaning companies employ trained cleaners equipped with advanced cleaning equipment and supplies to deliver efficient and effective cleaning solutions.
Furthermore, deep cleaning, sanitizing, and disinfection are essential components of commercial cleaning services, ensuring a healthy work environment. Customer experience is a critical differentiator, with companies prioritizing foreman pro cleaning and specialized technology to enhance service delivery. Industrial cleaning involves the application of heavy-duty cleaning methods and equipment to large-scale facilities. Cleaning standards continue to evolve, with an increasing focus on sustainability and eco-friendly cleaning practices. The market is expected to grow, driven by the need for cleaner and healthier environments, as well as the availability of advanced cleaning technologies.
How is this market segmented and which is the largest segment?
The market research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.
Sector
Commercial
Residential
Service Type
Janitorial services
Carpet and upholstery cleaning services
Outdoor areas
Others
Technique
Traditional techniques
Eco-friendly techniques
Geography
US
By Sector Insights
The commercial segment is estimated to witness significant growth during the forecast period. The commercial segment of the cleaning services market In the US encompasses various end-users, including hospitality establishments, spas and salons, food service industries, hospitals and healthcare centers, institutions, and offices. Among these, commercial office buildings and healthcare organizations are projected to drive significant growth In the market. The healthcare sector's demand is particularly high due to stringent government regulations mandating cleanliness in healthcare establishments.
Furthermore, the market In the US is expected to expand at a notable rate during the forecast period, fueled by the increasing recognition of the importance of cleanliness and hygiene in commercial settings. Cleaning services encompass general cleaning, deep cleaning, sanitizing, and disinfection. Cleaning equipment, standards, and supplies are essential components of these services. The natural cleaning supplies trend is gaining popularity due to environmental concerns and health benefits.
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Market Dynamics
Our US Commercial And Residential Cleaning Services Market researchers analyzed the data with 2024 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.
What are the key market drivers for the US Commercial and Residential Cleaning Services Market?
The rising popularity of multifamily dwellings in US is the key driver of the market. The market In the US has witnessed significant growth due to the increasing demand for clean and hygienic environments, particularly In the wake of the COVID-19 pandemic. Cleaning processes, techniq
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The contract cleaning services market was around USD 197,564 Million worth of in 2025. Forecasted to increase by USD 295,267 Million by 2035, at a CAGR of 4.1% in the upcoming years. This growth is mainly attributed to growing awareness relating to workplace hygiene, stringent hygiene regulatory frameworks in healthcare and hospitality and increasing investments in sustainable cleaning solutions.
Metric | Value |
---|---|
Market Size in 2025 | USD 197,564 Million |
Projected Market Size in 2035 | USD 295,267 Million |
CAGR (2025 to 2035) | 4.1% |
Country-wise Outlook- Contractual cleaning services market
Country | CAGR (2025 to 2035) |
---|---|
USA | 4.3% |
Country | CAGR (2025 to 2035) |
---|---|
UK | 4.0% |
Country | CAGR (2025 to 2035) |
---|---|
European Union (EU) | 4.1% |
Country | CAGR (2025 to 2035) |
---|---|
Japan | 4.2% |
Country | CAGR (2025 to 2035) |
---|---|
South Korea | 4.2% |
Competitive Outlook
Company Name | Estimated Market Share (%) |
---|---|
ABM Industries Inc. | 17-21% |
ISS A/S | 13-17% |
Sodexo | 10-14% |
Jani-King International | 7-11% |
Mitie Group plc | 5-9% |
Other Companies (combined) | 35-45% |
This statistic shows the revenue of the industry “janitorial services“ in Georgia from 2012 to 2017, with a forecast to 2024. It is projected that the revenue of janitorial services in Georgia will amount to approximately 2.379,4 million U.S. Dollars by 2024.
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The global commercial cleaning services market size was evaluated at $182 billion in 2023 and is slated to hit $277 billion by the end of 2032 with a CAGR of nearly 4.5%
This statistic shows the revenue of the industry “janitorial services“ in Washington from 2012 to 2017, with a forecast to 2024. It is projected that the revenue of janitorial services in Washington will amount to approximately 1.224,6 million U.S. Dollars by 2024.
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Explore the Janitorial Services Market trends! Covers key players, growth rate 8.2% CAGR, market size $499.86 Billion, and forecasts to 2034. Get insights now!
This statistic shows the revenue of the industry “janitorial services“ in New York from 2012 to 2017, with a forecast to 2024. It is projected that the revenue of janitorial services in New York will amount to approximately 5.198,4 million U.S. Dollars by 2024.
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The Cleaning Services Market size was valued at USD 375.32 USD Billion in 2023 and is projected to reach USD 596.01 USD Billion by 2032, exhibiting a CAGR of 6.83 % during the forecast period. Cleaning services are provided by the industry that professionally deals with the cleaning phenomenon and maintenance of hygiene in all environments ranging from residential homes to commercial businesses. These services cover all areas extending to dusting, sweeping, mopping and sanitizing surfaces to get a clean and stress-free area. The types of cleaner services could be divided into three categories: residential, commercial, janitorial, and specialized cleaning services that cover the healthcare and hospitality industries. The characteristics of cleaning service mostly comprise customized cleaning schedules, eco-friendly cleaning chemicals, and professionals who are adequately processed with modern cleaning technology. A party of cleaning services can be applied anywhere, from homes, offices, and schools to hospitals and hotels. The needs of individuals or organizations may vary depending on where it is used. The advantages of professional cleaning services are clean indoor air, minimization of the possibilities of illnesses, high beautification, increased productivity and tranquillity of mind knowing that cleanliness standards to the best are achieved. Recent developments include: October 2023 - Principle Cleaning Services partnered with Skyline Robotics to bring autonomous window-cleaning robots to London. The partnership will help complete the window cleaning up to three times faster than humans, and it will be a more effective alternative to humans., September 2023 - United Global, specializing in providing commercial services for cleaning in Western Australia, partnered with Perth Glory. The partnership will help the company in enhancing its business in Australia., July 2023 - The ServiceMaster Company, LLC. partnered with Aspire Software to provide commercial cleaning business management system technology for the effective growth of the organization., September 2022 – OCS Group International launched an artificial intelligence (AI)-powered cleaning robotic floor scrubber 75 by partnering with Christchurch Airport, nicknamed OSCA. The new launch will help in improving efficiency, and it will also help in reducing the environmental footprint., March 2022 - Office Pride Commercial Cleaning Services, which provides commercial solutions, announced its partnership with Three20 Capital Group and Trivest Partners. The partnership will help the company increase its presence across the North American region.. Key drivers for this market are: Technological Advancements to Drive the Growth of the Market. Potential restraints include: Lack of Availability of Skilled Labor May Restrain the Market Growth. Notable trends are: Rising Trend of Social Media Marketing Among Cleaning Service Companies to Boost the Market Growth.
Cleaning Services Market Size and Trends
The cleaning services market size is forecast to increase by USD 21.78 billion, at a CAGR of 6.4% between 2023 and 2028. Market growth depends on rising health concerns in workplaces, which are notably driving demand for solutions that enhance employee well-being. A key trend shaping the market is strong residential growth, as more individuals seek healthy living environments that support overall wellness. However, the cleaning service market also faces significant challenges, particularly the lack of skilled labor, which hinders the ability to meet the increasing demand for health-focused products and services. Effectively addressing this skills gap while capitalizing on health-conscious trends will be essential for companies aiming to thrive in this competitive landscape.
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The market caters to both residential and commercial customers, encompassing various sectors such as office buildings, retail stores, healthcare facilities, and more. Services offered include window washing, floor cleaning, vacuuming, furniture cleaning, contract cleaning, carpet cleaning, air duct cleaning, and water damage restoration. With the economic upturn, business entities have been prioritizing workplace hygiene and sustainability, leading to an increase in demand for these services. Dual-income households and working parents also value the convenience and efficiency of professional cleaning services. High competition among cleaning companies necessitates strict adherence to safety protocols and effective operations. Real estate investment properties also require regular cleaning to maintain their value. Building workers and janitors play a crucial role in ensuring the cleanliness and upkeep of these spaces. Overall, the market is a significant contributor to workplace wellness and business success.
Market Segmentation
The market research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion ' for the period 2024-2028, as well as historical data from 2018 - 2022 for the following segments.
End-user Outlook
North America
Europe
APAC
South America
Middle East and Africa
Region Outlook
North America
Chile
Brazil
Argentina
South America
The U.S.
Canada
Europe
U.K.
Germany
France
Rest of Europe
APAC
China
India
Middle East & Africa
Saudi Arabia
South Africa
Rest of the Middle East & Africa
By End-user Insights
The commercial segment is estimated to witness significant growth during the forecast period. The market encompasses various aspects of maintaining hygiene and sustainability in both commercial and residential settings. Key services include window washing, floor cleaning, vacuum cleaning, furniture cleaning, carpet cleaning, air duct cleaning, and water damage restoration. Commercial customers, such as business entities, office buildings, retail stores, and healthcare facilities, prioritize workplace hygiene and sustainability for employee wellness and adherence to health restrictions. The economic upturn and increased discretionary income in dual-income households fuel the demand for these services. Residential customers also value cleaning priorities, particularly in light of safety protocols and the aging population's need for assistance. High competition in the market drives innovation, with eco-friendly products and advanced disinfection techniques becoming increasingly popular.
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The commercial segment was the largest and was valued at USD 40.05 billion in 2018. Rapid urbanization and the growing importance of workplace sustainability further contribute to the market's growth. Cleaning Authority, Cleannet, and other leading companies offer a range of services, from daily operations to special projects. Building workers, janitors, and other professionals ensure the smooth execution of cleaning tasks in various settings, including schools, colleges, universities, laboratories, and spas and salons. The market caters to diverse needs, from the hospitality industry's focus on guest comfort to the healthcare sector's stringent cleanliness standards. In conclusion, the market plays a crucial role in maintaining hygiene, promoting workplace sustainability, and ensuring employee and public health. It caters to the needs of both commercial and residential customers, employing various techniques and eco-friendly products to meet the evolving demands of modern society.
Regional Analysis
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APAC is estimated to contribute 39% to the growth of the global market during the forecast period. Technavio's analysts have elaborately explained the regional trends and
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Cleaning Services Market size was valued at USD 70.18 Billion in 2023 and is projected to reach USD 106.09 Billion by 2031, growing at a CAGR of 5.30% from 2024 to 2031.
Key Market Drivers
Technological Advancements Driving Growth: The adoption of advanced technologies such as hands-free vacuum cleaners, floor cleaners, scrubber dryers, and robotic solutions has revolutionized the Cleaning Services industry. These technologies allow for more efficient and effective cleaning processes with minimal human intervention, enhancing productivity and operational efficiency. Smart tech solutions like touch-free dispensers, capable of monitoring hygiene compliance, are further contributing to market growth.
Impact of Real Estate Sector Growth: The global real estate sector, encompassing commercial, retail, housing, and hospitality sub-sectors, is experiencing significant growth. Increasing disposable incomes, rising populations, and higher consumer expenditures are driving new construction activities globally. Government support and foreign direct investments (FDI) in residential and commercial sectors are bolstering demand for cleaning services.
Rising Awareness of Public Hygiene: Growing awareness about public hygiene, particularly in residential and commercial areas, is boosting the demand for cleaning services. Concerns about workplace hygiene and employee well-being are leading to increased adoption of professional cleaning services in corporate and industrial settings. Contractual agreements with service providers are common among large enterprises, ensuring regular maintenance of clean and healthy environments.
Increasing Demand for Maid Cleaning Services: The expansion of working women demographics is driving the demand for maid cleaning services globally. This demographic shift necessitates professional cleaning solutions that cater to residential needs, further propelling market growth.
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The size and share of the market is categorized based on Type (Commercial Cleaning, Residential Cleaning, Specialty Cleaning, Industrial Cleaning, Green Cleaning) and Application (Office Cleaning, Floor Care, Window Washing, Carpet Cleaning, Restroom Sanitation) and geographical regions (North America, Europe, Asia-Pacific, South America, and Middle-East and Africa).
Expert industry market research on the Commercial Cleaning & Sanitation Services in the US (2005-2030). Make better business decisions, faster with IBISWorld's industry market research reports, statistics, analysis, data, trends and forecasts.
The statistic shows the market size of laundry facilities and dry cleaning services in the United States from 2014 to 2016 and gives a forecast through 2025. By 2025, the laundry facilities and dry cleaning services market in the United States will amount to close to 13.8 billion U.S. dollars.
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The Contract Cleaning Services Market is projected to grow at 8.3% CAGR, reaching $568.22 Billion by 2029. Where is the industry heading next? Get the sample report now!
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Graph and download economic data for Producer Price Index by Industry: Janitorial Services (PCU561720561720) from Dec 1994 to Feb 2025 about janitorial, services, PPI, industry, inflation, price index, indexes, price, and USA.
The market size of janitorial services in the United States increased significantly between 2013 and 2023 by approximately 28 billion U.S. dollars. The largest annual increase was between 2017 and 2018, where the market size increased by approximately nine billion U.S. dollars in one year.
An expanding service In 2023, the janitorial services industry saw its market size increase slightly. Between 2018 and 2023 the annualized percentage of this market growth was at 1.3 percent. Furthermore, the number of janitors and cleaners working in the United States increased by almost 50,000 between 2020 and 2021.
A valuable service Industries with the highest levels of employment of janitors and cleaners between 2020 and 2021 in the United States were services to buildings and dwellings; elementary and secondary schools; general medical and surgical hospitals; local government; and colleges, universities, and professional schools. Considering the importance of these industries, janitors had an average annual wage of almost 32,000 U.S. dollars in 2021, an increase of approximately 450 U.S. dollars compared to 2020.