The number of JPMorgan Chase employees has increased since 2016, when the bank employed 234,335 people. In 2024, the bank had around 317 thousand employees. Along with Wells Fargo, JPMorgan Chase is one of the largest U.S. employers in the banking sector. JPMorgan Chase – additional information JPMorgan Chase, along with Wells Fargo, Bank of America and Citigroup, is one of the leading banks in the United States. Headquartered in New York, JPMorgan Chase ranked fifth among the largest banks worldwide in terms of total assets in 2023. JPMorgan Chase was also the largest banks in the world with regard to market capitalization. As of December 2024, the company's market cap amounted to approximately 679 billion U.S. dollars.

In 2024, JPMorgan Chase was the largest U.S. employer in the banking sector, with a workforce exceeding ******* by year-end. Wells Fargo followed, employing over ******* people. JPMorgan Chase also held the top spot for the most bank branches in the country, a factor that likely contributed to its substantial headcount. Employment in the U.S. banking sector The number of employees of FDIC-insured banks in the United States fluctuated during the last decade, from around **** million in 2012, down to **** million in 2014, and up to around **** million in 2024. There is no clear downward trend in bank employment in the United States, despite the decreasing number of bank branches in the last several years. The largest banks The big four in the U.S. banking industry are JPMorgan Chase, Bank of America, Wells Fargo, and Citigroup. The largest, JPMorgan Chase, is not only the leading bank in the United States in terms of market capitalization, but also the leading bank in the world. The bank had a market capitalization of around *** billion U.S. dollars in 2024.

In 2023, ** percent of all U.S. employees at JPMorgan Chase were women, and ** percent were men. The highest share of female employees was among professionals, where ** of the employees were women. Among the mid-level managers, ** percent of the employees were female. The least diverse segment of JPMorgan Chase was the executive and senior level segment, where ** percent of the employees were female.

In 2023, ** percent of the total employees of JPMorgan Chase were women, and ** percent were men. On the board, the share of female directors was ** percent, and ** percent of the operating committee was composed of female employees. The most significant gender gap was in senior level positions: ** percent of all senior level employees were women, and ** percent were men. JPMorgan Chase is one of the largest banks in terms of the number of employees in the United States.JPMorgan Chase: a leader in the banking sectorThe impressive number of employees is just one of the aspects that makes JPMorgan Chase one of the leading banks in the United States. Its leading role, however, is not only limited to the United States: JPMorgan Chase is also among the largest banks globally in terms of total assets. In addition, the New York-based giant was the largest bank worldwide based on market capitalization in 2021. Environmental, social and governance (ESG) strategies: why do companies focus on diversity? Until not long ago, ESG mainly focused on corporate social responsibility, such as community development and volunteering. The concept of ESG has, however, took on a new, more diversified meaning in recent years. It now refers to a company’s approach to climate, customers, employees, and governance. As there is an increasing global focus on ESG issues, banks and corporations include more and more diversity data in their annual reports. The spotlight on ESG issues is also one of the reasons why ESG principles and practices have become a critical component of investment decision making. Thus, high ESG standards are now a matter of reputation for banks and asset managers, and they can also lead to improved long-term returns.

The US retail banking market, a sector characterized by intense competition and evolving customer expectations, is projected to experience steady growth. While the provided data lacks specific market size figures, a reasonable estimation can be made. Given a CAGR of 4% and a base year of 2025, we can infer substantial market value. The growth is driven by factors such as increasing digital adoption among consumers, the rise of fintech innovation pushing traditional banks to adapt, and the persistent demand for personalized financial products and services. This necessitates banks to invest heavily in technology, enhance customer experience through seamless digital platforms, and expand their product offerings to remain competitive. Furthermore, regulatory changes and evolving consumer financial behaviors contribute to market dynamism. Despite robust growth projections, the market faces challenges. These include increasing operational costs, stringent regulatory compliance requirements, and the potential for economic downturns to impact consumer spending and loan demand. The competitive landscape, with established giants like JPMorgan Chase & Co., Bank of America Corp., and Wells Fargo & Co. alongside emerging fintech players, necessitates strategic adaptation and innovation to maintain market share. Successful players will be those who can successfully balance profitability with customer-centric strategies, effectively leveraging technology to improve efficiency and enhance customer experience, while adhering to evolving regulatory frameworks. Segmentation within the market will continue to be vital, with specialized offerings targeting demographics and individual needs. Recent developments include: In May 2021, HSBC announced that it is exiting the retail and small business banking market in the United States, in line with its strategy to refocus on corporate and investment banking in Asia., In November 2020, Wells Fargo announced a new solution to help business customers eliminate paper checks by using one-time virtual card numbers to digitally pay invoices through the WellsOne Virtual Card Payments service.. Key drivers for this market are: Next generation technologies, Optimized physical distribution: Analytics and workforce fluidity; Developing an omnichannel workforce. Potential restraints include: Next generation technologies, Optimized physical distribution: Analytics and workforce fluidity; Developing an omnichannel workforce. Notable trends are: The Spending by Retail Banks for digital banking is increasing in US..

Truist Bank had the highest proportion of Black employees among major U.S. banks, at 19.08 percent of its total workforce. Capital One ranked second at over 15 percent, while PNC, Bank of America, and JPMorgan Chase each maintained Black employee representation between 14 and 15 percent.

Except for JPMorgan Chase, Citigroup, Capital One and Bank of America, the share of minority employees in the total U.S.-based workforce of the leading U.S. banks was less than 50 percent. Among the observed banks, JPMorgan Chase had the most diverse workforce, with 56 percent of the employees who self-identified were racial minorities. JPMorgan Chase was followed by Citigroup, where the share of people of color was approximately 53 percent. Capital One ranked third in terms of racial diversity. Here, the share of non-white employees in the U.S.-based workforce was 51.4 percent. The share was the lowest at PNC Financial Services, where approximately 38 percent of the workforce were non-white.

Strong returns in various financial markets and increased trading volumes have benefited businesses in the industry. Companies provide underwriting, brokering and market-making services for different financial instruments, including bonds, stocks and derivatives. Businesses benefited from improving macroeconomic conditions despite high inflationary economic environment. However, in 2024, the Fed slashed interest rates as inflationary pressures eased , limiting interest income from fixed-income securities for the industry. The Fed seeks to further cut interest rates but will monitor inflation, employment, the effects of tariffs and other economic factors before making further rate cut decisions. Overall, revenue has been growing at a CAGR of 7.0% over the past five years and is expected to total $456.6 billion in 2025, with revenue expected to decline 0.9% in the same year. In addition, industry profit is expected to climb to 13.0% over the five years to 2025. While many industries struggled at the onset of the period due to economic disruptions due to the pandemic and supply chain issues, businesses benefited from the volatility. Primarily, companies have benefited from increased trading activity on behalf of their clients due to fluctuations in asset prices. This has led to higher trade execution fees for firms at the onset of the period. Similarly, debt underwriting increased as many businesses have turned to investment bankers to help raise cash for various ventures. Also, improved scalability of operations, especially regarding trading services conducted by securities intermediates, has helped increase industry profits. Structural changes have forced the industry's smaller businesses to evolve. Because competing in trading services requires massive investments in technology and compliance, boutique investment banks have alternatively focused on advising in merger and acquisition (M&A) activity. Boutique investment banks' total share of M&A revenue is forecast to grow through the end of 2030. Furthermore, the industry will benefit from improved macroeconomic conditions as inflationary pressures are expected to ease. This will help asset values rise and interest rate levels to be cut, thus allowing operators to generate more from equity underwriting and lending activities. Overall, revenue is forecast to grow at a CAGR of 2.2% to $507.9 billion over the five years to 2030.

As of September 2024, ********* led the largest U.S. banks in gender diversity on its board, with women comprising over ** percent of directors. It was the only bank among those observed where female directors held a majority. JPMorgan Chase and TD Bank rounded out the top three in board gender diversity. At the other end of the spectrum, Fifth Third Bank had the lowest representation, with women making up ** percent of its board.

The “big four banks” in the United States are JPMorgan Chase, Bank of America, Wells Fargo, and Citibank. These banks are not only the largest in the United States, but also rank among the top banks worldwide by market capitalization, with JPMorgan Chase being the most valuable bank in the world. Total assets of banks As the largest bank in the United States, JPMorgan Chase had total assets worth close to *** trillion U.S. dollars as of December 2024. Despite being the bank with the highest market capitalization in the world, the bank ranked only fifth in terms of total assets worldwide, while the top four positions were all held by Chinese banks. Stability in the banking sector in the United States In the third quarter of 2024, all the "big four" banks in the United States maintained a common equity tier 1 (CET1) capital ratio significantly above the required minimum of *** percent. JPMorgan Chase reported a CET1 ratio of ***** percent. Meanwhile, the highest CET1 ratio among U.S. banks during this period was ***** percent, achieved by TD Bank, the tenth-largest bank in the country in 2024.

Among the leading banks in the U.S., Citigroup had the highest share of racial minorities at executive and senior level in 2023. Here, approximately 34 percent of the executive and senior-level employees were non-white. Citigroup was followed by JPMorgan Chase, which was the only other bank where the share of racial minorities was at least 30 percent. PNC had the lowest share of non-white employees on executive and senior level.

As of January 14, 2025, the market capitalization of JPMorgan Chase amounted to 688.68 billion U.S. dollars, making it the largest bank in the United States. By this measure, the second-largest bank was Bank of America, followed by Wells Fargo. JPMorgan Chase and Bank of America were also the two largest banks in the world by market capitalization. What is market capitalization? Market capitalization, or stock market value, is the total value of shares issued by a publicly traded company. It reflects the equity value of a company. Market cap is calculated by multiplying the market price of one share by the number of shares outstanding. For example, the market cap of Bank of America can be calculated by multiplying its share price by the number of shares it has issued. Other measures of company size Total assets also allow to determine the size of a bank. Instead of focusing on the stock price, this metric measures the size of the bank’s operations by counting the size of its balance sheet. Bank revenue and income are also common indicators used to compare banks and their performance.

JPMorgan was the leading investment bank globally as of June 2025 in terms of market share of revenue. Between January and June 2025, JPMorgan's revenue accounted for *** percent of the global investment banking revenue. Goldman Sachs followed, with a market share of *** percent. What is the role of investment banks? The main role of an investment bank is to assist companies, governments and other market participants in raising capital. The banks take on the role of transaction underwriters, making sure that the emission of bonds or stocks is executed optimally on both the buying and selling sides. It means that the prices of emitted securities are not too high or too low and that there are enough investors interested in the purchase of these securities. Investment banking activity also includes assistance in merger and acquisition transactions. The largest investment banks JPMorgan Chase and Goldman Sachs were the leading investment banks in the world in terms of generated revenues. Other leading investment banks were Morgan Stanley, Bank of America, and Citibank. JPMorgan generated revenue of roughly *** billion U.S. dollars in 2024.

JPMorgan Chase dominated the U.S. banking landscape in 2023, reporting a net income of 47.5 billion U.S. dollars, almost 20 billion more than Bank of America, which ranked second. Wells Fargo ranked third, with a net income of roughly 22 billion U.S. dollars. These three banks were also the largest banks based on total assets. The substantial lead held by JPMorgan Chase underscores its position as the financial powerhouse among American banks, reflecting its robust performance across various banking sectors. Market capitalization and global standing JPMorgan Chase's financial prowess extends beyond net income. With a market capitalization of 491.76 billion U.S. dollars as of December 31, 2023, it stood as the most valuable bank in the United States. Its massive market capitalization also made it the largest bank globally, with Bank of America following from a distance. This impressive valuation, coupled with its substantial net income, cements JPMorgan Chase's status as a financial titan. Asset base of JPMorgan Chase JPMorgan Chase's leadership is also evident in its asset base. The bank held 8.56 percent of total banking assets in the United States as of December 2023, surpassing Bank of America and Wells Fargo. This substantial market share translated to over 3.9 trillion U.S. dollars in total assets.

In 2024, the Industrial and Commercial Bank of China (ICBC) was the world's largest bank by total assets, reaching nearly 6.7 trillion U.S. dollars. The next three largest banks were also based in China: the Agricultural Bank of China, China Construction Bank, and Bank of China. The largest non-Chinese bank that year was JPMorgan Chase, with total assets exceeding four trillion U.S. dollars. Largest bank by market capitalization The value of total assets is a common measure of a bank's prosperity, and is defined as all assets owned by the bank. Another common indicator is the bank's market capitalization, which is used to determine the size of the bank. The market capitalization is the market price of one share multiplied by the number of shares outstanding. Ranked by market capitalization instead of total assets, JPMorgan Chase was the largest bank in the world in 2024, while ICBC ranked third. How do digital banks compare? Digital banks have surged in popularity over the past decade, attracting millions of customers with their convenient mobile interfaces, lower fees, and innovative financial products. Despite this impressive user growth, their financial footprint remains dwarfed by traditional banking institutions. A prime example is WeBank, which despite boasting approximately 400 million users - making it the world's largest digital bank by customer count - managed total assets of only about 74 billion U.S. dollars in 2023.

In 2023, JPMorgan Chase invested approximately 4.6 billion U.S. dollars in global marketing activities. Capital One Financial Corporation followed with over four billion U.S. dollars reported investing in marketing.

As of July 2024, the market capitalization of Royal Bank of Canada amounted to 154 billion Canadian dollars, which placed the company at the top of the ranking. What is market capitalization? Market capitalization is one of the measures of the financial strength of a company. It shows the value of shares outstanding of a publicly traded company. It is basically calculated by multiplying the number of shares traded on a stock exchange by the price of a single share. Worldwide rankings In the United States, JP Morgan Chase bank had the largest market cap among the U.S. banks, amounting to 688.68 billion U.S. dollars as of January 2025. The bank was also the leader in the global ranking, followed by Bank of America, and ICBC (Industrial and Commercial Bank of China).