Abstract

The Country Opinion Survey in Indonesia assists the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Indonesia perceive the WBG. It provides the WBG with systematic feedback from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society in Indonesia on 1) their views regarding the general environment in Indonesia; 2) their overall attitudes toward the WBG in Indonesia; 3) overall impressions of the WBG’s effectiveness and results, knowledge work and activities, and communication and information sharing in Indonesia; and 4) their perceptions of the WBG’s future role in Indonesia.

Geographic coverage

• Jakarta
• Java, Sumatera, Bali
• Kalimantan, Sulawesi
• East Indonesia
• Reside outside Indonesia

Analysis unit

Stakeholder

Universe

Opinion leaders from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society.

Kind of data

Sample survey data [ssd]

Sampling procedure

From February 2021 to March 2021, 761 stakeholders of the WBG in Indonesia were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President; office of a minister; office of a parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/ contractors working on WBG-supported projects/programs; local governments; independent government institutions; the judicial system; state-owned enterprises; bilateral and multilateral agencies; private sector organizations; the financial sector/private banks; private foundations; NGOs and community based organizations; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the media; and other organizations.

Mode of data collection

Other [oth]

Research instrument

The questionnaire used to collect the survey data consisted of the following 8 sections: A. Overall Context B. Overall Attitudes toward the World Bank Group C. World Bank Group’s Work and Engagement on the Ground D. World Bank Group’s Support in Development Areas E. World Bank Group’s Knowledge Work and Activities F. The Future Role of the World Bank Group in Indonesia G. Communication and Information Sharing H. Background Information

The questionnaire was prepared in English and Indonesian.

Response rate

Response rate was 39%

Geographic coverage

National, regional

Analysis unit

households

Sampling procedure

The 2021 Vietnam COVID-19 High Frequency Phone Survey of Households (VHFPS) uses a nationally representative household survey from 2018 as the sampling frame. The 2018 baseline survey includes 46,980 households from 3132 communes (about 25% of total communes in Vietnam). In each commune, one EA is randomly selected and then 15 households are randomly selected in each EA for interview. We use the large module of to select the households for official interview of the VHFPS survey and the small module households as reserve for replacement.

After data processing, the final sample size for Round 6 is 3,938 households.

Mode of data collection

Computer Assisted Telephone Interview [cati]

Research instrument

The questionnaire for this round consisted of the following sections

Section 2. Behavior Section 3. Health Section 4. Education Section 5. Employment (main respondent) Section 6. Coping Section 8. FIES Section 10. Opinion

Note: Some categorical responses have been merged in the anonymized data set for confidentiality.

Abstract

The World Bank is interested in gauging the views of clients and partners who are either involved in development in Vietnam or who observe activities related to social and economic development. The World Bank Group Country Opinion Survey will give the Bank's team that works in Vietnam, greater insight into how the Bank's work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders and to develop more effective strategies that support development in Vietnam.

The survey was designed to achieve the following objectives: - Assist the World Bank in gaining a better understanding of how stakeholders in Vietnam perceive the World Bank; - Obtain systematic feedback from stakeholders in Vietnam regarding: · Their views regarding the general environment in Vietnam; · Their overall attitudes toward the World Bank in Vietnam; · Overall impressions of the World Bank’s effectiveness and results, project/program related issues, knowledge work and activities, and communication and information sharing in Vietnam; and · Perceptions of the World Bank’s future role in Vietnam. - Use data to help inform Vietnam country team’s strategy.

Geographic coverage

National coverage

Analysis unit

Stakeholder

Kind of data

Sample survey data [ssd]

Sampling procedure

From March to April 2014, 1,032 stakeholders of the World Bank Group in Vietnam were invited to provide their opinions on the Bank's assistance to the country by participating in a country survey. Participants in the survey were drawn from among the National Government; the National Assembly; project management units (PMUs); local government officials or staff; bilateral or multilateral agencies; private sector organizations; NGOs; the media; and academia/research institutes/think tanks.

Mode of data collection

Other [oth]

Research instrument

The questionnaire consists of 8 Sections:

A. General Issues Facing Vietnam: Respondents were asked to indicate whether Vietnam is headed in the right direction, what they thought were the three most important development priorities, and what would best achieve "shared prosperity" in Vietnam.

B. Overall Attitudes toward the World Bank Group: Respondents were asked to rate their familiarity with the WBG, its effectiveness in Vietnam, Bank staff preparedness, to what extent it should provide capacity building support to certain groups, their agreement with various statements regarding the Bank's work, and the extent to which it is an effective development partner. Respondents were also asked to indicate the Bank's greatest values and greatest weaknesses, and with which stakeholder groups the Bank should collaborate more.

C. World Bank Group's Effectiveness and Results: Respondents were asked to rate the extent to which the Bank's work helps achieve development results in Vietnam, the extent to which the Bank meets Vietnam's needs for knowledge services and financial instruments, and the Bank's level of effectiveness across twenty-four development areas.

D. The World Bank Group's Knowledge Work and Activities: Respondents were asked to indicate how frequently they consult Bank knowledge work and to rate the quality of the Bank's knowledge work and activities, including how significant of a contribution it makes to development results and its technical quality.

E. Working with the World Bank: Respondents were asked to rate the extent to which various aspects of the Bank's technical assistance/advisory work contributes to solving Vietnam's development challenges and their level of agreement with a series of statements regarding working with the Bank. Respondents were also asked to indicate if the Bank operates with too much risk.

F. The Future Role of the World Bank Group in Vietnam: Respondents were asked to indicate what the Bank should do to make itself of greater value in Vietnam.

G. Communication and Information Sharing: Respondents were asked to indicate how they get information about economic and social development issues, their awareness of the Bank's Access to Information policy, and their usage of the Bank's websites. Respondents were also asked to rate their agreement with various statements regarding the Bank's communication and information sharing in Vietnam.

H. Background Information: Respondents were asked to indicate their current position, specialization, whether they currently collaborate with the WBG in Vietnam, their exposure to the Bank in Vietnam, and their geographic location.

The questionnaire was prepared in English and Vietnamese.

Response rate

A total of 501 questionnaires were completed (49% response rate).

Abstract

The Country Opinion Survey in Kenya assists the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Kenya perceive the WBG. It provides the WBG with systematic feedback from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society in Kenya on 1) their views regarding the general environment in Kenya; 2) their overall attitudes toward the WBG in Kenya; 3) overall impressions of the WBG’s effectiveness and results, knowledge work and activities, and communication and information sharing in Kenya; and 4) their perceptions of the WBG’s future role in Kenya.

Geographic coverage

Nairobi and other regions

Kind of data

Sample survey data [ssd]

Sampling procedure

A total of 541 stakeholders in Kenya were invited to provide their opinions regarding the WBG’s work by participating in a Country Opinion Survey from May 2023 to June 2023 . A list of potential participants was compiled by the WBG country team and the fielding agency. Participants were drawn from the Office of the President, Deputy President, Prime Cabinet Secretary, Attorney General, Cabinet Secretaries, Principal Secretaries, Chief Justice, Parliament, Government Institutions, County Governments, Bilateral/ Multilateral Agencies, the Private Sector, Civil Society, Academia, and the Media.

Mode of data collection

Internet [int]

Research instrument

The survey was implemented in English

Response rate

The response rate was 60% The results of this year’s survey were compared to the FY19 COS Survey with a response rate of 86% (N=423). Comparing responses across Country Surveys reflects changes in attitudes over time, as well as changes in respondent samples, changes in methodology, and changes to the survey instrument itself. To reduce the influence of the latter factor, only those questions with similar response scales/options were analyzed. This year’s survey saw an increased outreach to and/or response from government principles and the private sector, but a decreased response from government institutions. These differences in stakeholder composition between the two years should be taken into consideration when interpreting the results of the past year comparison analyses.

Abstract

An Enterprise Survey is a firm-level survey of a representative sample of an economy's private sector. The surveys cover a broad range of business environment topics including access to finance, corruption, infrastructure, crime, competition, and performance measures. The objective of the Enterprise Survey is to gain an understanding of what firms experience in the private sector.

As part of its strategic goal of building a climate for investment, job creation, and sustainable growth, the World Bank has promoted improving the business environment as a key strategy for development, which has led to a systematic effort in collecting enterprise data across countries. The Enterprise Surveys (ES) are an ongoing World Bank project in collecting both objective data based on firms’ experiences and enterprises’ perception of the environment in which they operate.

Geographic coverage

National coverage

Analysis unit

The primary sampling unit of the study is the establishment. An establishment is a physical location where business is carried out and where industrial operations take place or services are provided. A firm may be composed of one or more establishments. For example, a brewery may have several bottling plants and several establishments for distribution. For the purposes of this survey an establishment must make its own financial decisions and have its own financial statements separate from those of the firm. An establishment must also have its own management and control over its payroll.

Universe

The whole population, or universe of the study, is the non-agricultural economy. It comprises: all manufacturing sectors according to the group classification of ISIC Revision 3.1: (group D), construction sector (group F), services sector (groups G and H), and transport, storage, and communications sector (group I). Note that this definition excludes the following sectors: financial intermediation (group J), real estate and renting activities (group K, except sub-sector 72, IT, which was added to the population under study), and all public or utilities-sectors.

Kind of data

Sample survey data[ssd]

Sampling procedure

The sample for 2017 Colombia ES was selected using stratified random sampling, following the methodology explained in the Sampling Note.

Three levels of stratification were used in this country: industry, establishment size, and region.

Industry stratification was designed as follows: the universe was stratified into three manufacturing industries and two services industries- Food and Beverages (ISIC Rev. 3.1 code 15), Textiles and Garments (ISIC codes 17,18), Other Manufacturing (ISIC codes 16, 19-37), Retail (ISIC code 52) and Other Services (ISIC codes 45, 50, 51, 55, 60-64, and 72).

For the Colombia ES, size stratification was defined as follows: small (5 to 19 employees), medium (20 to 99 employees), and large (100 or more employees).

Regional stratification was done across five regions: Bogota, Cali, Medellin, Barranquilla and Cartagena

Note: See Sections II and III of "The Colombia 2017 Enterprise Surveys Data Set" report for additional details on the sampling procedure.

Mode of data collection

Face-to-Face[f2f]

Research instrument

Two questionnaires - Manufacturing and Services were used to collect the survey data.The questionnaires have common questions (core module) and respectfully additional manufacturing and services specific questions. The eligible manufacturing industries have been surveyed using the Manufacturing questionnaire (includes the core module, plus manufacturing specific questions). Retail firms have been interviewed using the Services questionnaire (includes the core module plus retail specific questions) and the residual eligible services have been covered using the Services questionnaire (includes the core module). Each variation of the questionnaire is identified by the index variable, a0.

Response rate

Survey non-response was addressed by maximizing efforts to contact establishments that were initially selected for interview. Attempts were made to contact the establishment for interview at different times/days of the week before a replacement establishment (with similar strata characteristics) was suggested for interview. Survey non-response did occur but substitutions were made in order to potentially achieve strata-specific goals; whenever this was done, strict rules were followed to ensure replacements were randomly selected within the same stratum. Further research is needed on survey non-response in the Enterprise Surveys regarding potential introduction of bias.

The share of interviews per contacted establishments was 0.18. This number is the result of two factors: explicit refusals to participate in the survey, as reflected by the rate of rejection (which includes rejections of the screener and the main survey) and the quality of the sample frame, as represented by the presence of ineligible units. The share of rejections per contact was 0.44.

Abstract

The Global Data Regulation Diagnostic provides a comprehensive assessment of the quality of the data governance environment. Diagnostic results show that countries have put in greater effort in adopting enabler regulatory practices than in safeguard regulatory practices. However, for public intent data, enablers for private intent data, safeguards for personal and nonpersonal data, cybersecurity and cybercrime, as well as cross-border data flows. Across all these dimensions, no income group demonstrates advanced regulatory frameworks across all dimensions, indicating significant room for the regulatory development of both enablers and safeguards remains at an intermediate stage: 47 percent of enabler good practices and 41 percent of good safeguard practices are adopted across countries. Under the enabler and safeguard pillars, the diagnostic covers dimensions of e-commerce/e-transactions, enablers further improvement on data governance environment.

The Global Data Regulation Diagnostic is the first comprehensive assessment of laws and regulations on data governance. It covers enabler and safeguard regulatory practices in 80 countries providing indicators to assess and compare their performance. This Global Data Regulation Diagnostic develops objective and standardized indicators to measure the regulatory environment for the data economy across countries. The indicators aim to serve as a diagnostic tool so countries can assess and compare their performance vis-á-vis other countries. Understanding the gap with global regulatory good practices is a necessary first step for governments when identifying and prioritizing reforms.

Geographic coverage

80 countries

Analysis unit

Country

Kind of data

Observation data/ratings [obs]

Sampling procedure

The diagnostic is based on a detailed assessment of domestic laws, regulations, and administrative requirements in 80 countries selected to ensure a balanced coverage across income groups, regions, and different levels of digital technology development. Data are further verified through a detailed desk research of legal texts, reflecting the regulatory status of each country as of June 1, 2020.

Mode of data collection

Mail Questionnaire [mail]

Research instrument

The questionnaire comprises 37 questions designed to determine if a country has adopted good regulatory practice on data governance. The responses are then scored and assigned a normative interpretation. Related questions fall into seven clusters so that when the scores are averaged, each cluster provides an overall sense of how it performs in its corresponding regulatory and legal dimensions. These seven dimensions are: (1) E-commerce/e-transaction; (2) Enablers for public intent data; (3) Enablers for private intent data; (4) Safeguards for personal data; (5) Safeguards for nonpersonal data; (6) Cybersecurity and cybercrime; (7) Cross-border data transfers.

Response rate

100%

Abstract

The Country Opinion Survey in Ethiopia assists the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Ethiopia perceive the WBG. It provides the WBG with systematic feedback from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society in Ethiopia on 1) their views regarding the general environment in Ethiopia; 2) their overall attitudes toward the WBG in Ethiopia; 3) overall impressions of the WBG’s effectiveness and results, knowledge work and activities, and communication and information sharing in Ethiopia; and 4) their perceptions of the WBG’s future role in Ethiopia.

Geographic coverage

Addis Ababa and Outside Addis Ababa.

Analysis unit

Stakeholder

Universe

Opinion leaders from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society.

Kind of data

Sample survey data [ssd]

Sampling procedure

From May to June 2018, 300 stakeholders of the WBG in Ethiopia were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Prime Minister; office of a Minister; office of a Parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/ contractors working on WBG-supported projects/programs; local governments; bilateral and multilateral agencies; private sector organizations; private foundations; the financial sector/ private banks; NGOs/community based organizations; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the judiciary branch; and other organizations.

Mode of data collection

Face-to-face [f2f]

Research instrument

The questionnaire consisted of 8 Sections:

A. General Issues Facing Ethiopia B. Overall Attitudes toward the World Bank Group C. World Bank Group's Effectiveness and Results D. The World Bank Group's Knowledge Work and Activities (i.e., analysis studies, research, data, reports, conferences) E. Working with the World Bank Group F. The Future Role of the World Bank Group in Ethiopia G. Communication and Information Sharing H. Background Information

Response rate

64%

Abstract

The survey was conducted in Morocco between May 2019 and January 2020. The survey was part of a joint project of the European Bank for Reconstruction and Development (EBRD), the European Investment Bank (EIB) and the World Bank Group (WBG). The objective of the Enterprise Survey is to gain an understanding of what firms experience in the private sector.

Geographic coverage

National coverage

Analysis unit

Unit of analysis is establishment. An establishment is a physical location where business is carried out and where industrial operations take place or services are provided. A firm may be composed of one or more establishments. For example, a brewery may have several bottling plants and several establishments for distribution. For the purposes of this survey an establishment must make its own financial decisions and have its own financial statements separate from those of the firm. An establishment must also have its own management and control over its payroll.

Universe

Morocco ES was based on the following size stratification: small (5 to 19 employees), medium (20 to 99 employees), and large (100 or more employees).

Kind of data

Sample survey data [ssd]

Sampling procedure

The sample for 2019 Morocco ES was selected using stratified random sampling, following the methodology explained in the Sampling Note.

Three levels of stratification were used in this country: industry, establishment size, and region.

Industry stratification was designed in the way that follows: three manufacturing industries (food, garments and other manufacturing) and two services industries (retail and other services). Food (ISIC Rev. 3.1 codes 15), Garments (ISIC code 18) Other Manufacturing (ISIC codes 16, 17, 19-37), Retail (ISIC code 52) and Other Services (ISIC codes 45, 50, 51, 55, 60-64, and 72).

For the Morocco ES, size stratification was defined as follows: small (5 to 19 employees), medium (20 to 99 employees), and large (100 or more employees).

Regional stratification was done across eight regions: Tanger-Tétouan-Al Hoceima, Oriental, Fès-Meknès, Béni Mellal-Khénifra and Drâa-Tafilalet, Rabat-Salé-Kénitra, Casablanca-Settat, Marrakech-Safi and Souss-Massa.

Note: Refer to Sampling Structure section in "The Morocco 2019 Enterprise Surveys Data Set" document for further details on sampling.

Mode of data collection

Computer Assisted Personal Interview [capi]

Research instrument

The structure of the data base reflects the fact that 2 different versions of the survey instrument were used for all registered establishments. Questionnaires have common questions (core module) and respectfully additional manufacturing- and services-specific questions. The eligible manufacturing industries have been surveyed using the Manufacturing questionnaire (includes the core module, plus manufacturing specific questions). Retail firms have been interviewed using the Services questionnaire (includes the core module plus retail specific questions) and the residual eligible services have been covered using the Services questionnaire (includes the core module). Each variation of the questionnaire is identified by the index variable, a0 (module).

Response rate

Survey non-response must be differentiated from item non-response. The former refers to refusals to participate in the survey altogether whereas the latter refers to the refusals to answer some specific questions. Enterprise Surveys suffer from both problems and different strategies were used to address these issues.

Item non-response was addressed by two strategies: a- For sensitive questions that may generate negative reactions from the respondent, such as corruption or tax evasion, enumerators were instructed to collect the refusal to respond (-8) as a different option from don’t know (-9).

b- Establishments with incomplete information were re-contacted in order to complete this information, whenever necessary. However, there were clear cases of low response. The following graph shows non-response rates for the sales variable, d2, by sector. Please, note that for this specific question, refusals were not separately identified from “Don’t know” responses.

The number of interviews per contacted establishments was 42.0%.

Abstract

This survey was conducted in Timor-Leste between September 2015 and June 2016, as part of the Enterprise Survey project, an initiative of the World Bank. The objective of the survey is to obtain feedback from enterprises on the state of the private sector as well as to help in building a panel of enterprise data that will make it possible to track changes in the business environment over time, thus allowing, for example, impact assessments of reforms. Through interviews with firms in the manufacturing and services sectors, the survey assesses the constraints to private sector growth and creates statistically significant business environment indicators that are comparable across countries. Only registered businesses are surveyed in the Enterprise Survey.

Data from 126 establishments was analyzed. Stratified random sampling was used to select the surveyed businesses. The data was collected using face-to-face interviews.

The standard Enterprise Survey topics include firm characteristics, gender participation, access to finance, annual sales, costs of inputs/labor, workforce composition, bribery, licensing, infrastructure, trade, crime, competition, capacity utilization, land and permits, taxation, informality, business-government relations, innovation and technology, and performance measures. Over 90% of the questions objectively ascertain characteristics of a country's business environment. The remaining questions assess the survey respondents' opinions on what are the obstacles to firm growth and performance.

Geographic coverage

Dili

Analysis unit

The primary sampling unit of the study is the establishment. An establishment is a physical location where business is carried out and where industrial operations take place or services are provided. A firm may be composed of one or more establishments. For example, a brewery may have several bottling plants and several establishments for distribution. For the purposes of this survey an establishment must make its own financial decisions and have its own financial statements separate from those of the firm. An establishment must also have its own management and control over its payroll.

Universe

The whole population, or universe of the study, is the non-agricultural economy. It comprises: all manufacturing sectors according to the group classification of ISIC Revision 3.1: (group D), construction sector (group F), services sector (groups G and H), and transport, storage, and communications sector (group I). Note that this definition excludes the following sectors: financial intermediation (group J), real estate and renting activities (group K, except sub-sector 72, IT, which was added to the population under study), and all public or utilities-sectors.

Kind of data

Sample survey data [ssd]

Sampling procedure

The sample was selected using stratified random sampling. Two levels of stratification were used in this country: industry and establishment size.

Industry stratification was designed in the way that follows: the universe was stratified into manufacturing and services industry - Manufacturing (ISIC 3.1 codes 15 - 37), and Services (ISIC codes 45, 50, 51, 52, 55, 60-64, and 72).

For the Timor-Leste ES, size stratification was defined as follows: small (5 to 19 employees), medium (20 to 99 employees), and large (100 or more employees).

Regional stratification did not take place as all interviews took place in and around Dili.

The sample frame consisted of listings of firms from two sources: First, for panel firms the list of 150 firms from the Timor-Leste 2009 ES was used. Second, for fresh firms (i.e., firms not covered in 2009), data from National Statistics Directorate (by way of PDT) was used.

The quality of the frame was enhanced by the verification process conducted by Mekong Economics. However, the sample frame was not immune from the typical problems found in establishment surveys: positive rates of non-eligibility, repetition, non-existent units, etc.

Given the impact that non-eligible units included in the sample universe may have on the results, adjustments may be needed when computing the appropriate weights for individual observations. The percentage of confirmed non-eligible units as a proportion of the total number of sampled establishments contacted for the survey was 6.8% (15 out of 220 establishments).

Mode of data collection

Face-to-face [f2f]

Research instrument

The structure of the data base reflects the fact that two different versions of the survey instrument were used for all registered establishments. Questionnaires have common questions (core module) and respectfully additional manufacturing- and services-specific questions. The eligible manufacturing industries have been surveyed using the Manufacturing questionnaire (includes the core module, plus manufacturing specific questions). Retail firms have been interviewed using the Services questionnaire (includes the core module plus retail specific questions) and the residual eligible services have been covered using the Services questionnaire (includes the core module). Each variation of the questionnaire is identified by the index variable, a0.

Cleaning operations

Data entry and quality controls are implemented by the contractor and data is delivered to the World Bank in batches (typically 10%, 50% and 100%). These data deliveries are checked for logical consistency, out of range values, skip patterns, and duplicate entries. Problems are flagged by the World Bank and corrected by the implementing contractor through data checks, callbacks, and revisiting establishments.

Response rate

Survey non-response must be differentiated from item non-response. The former refers to refusals to participate in the survey altogether whereas the latter refers to the refusals to answer some specific questions. Enterprise Surveys suffer from both problems and different strategies were used to address these issues.

Item non-response was addressed by two strategies: a- For sensitive questions that may generate negative reactions from the respondent, such as corruption or tax evasion, enumerators were instructed to collect "Refusal to respond" (-8) as a different option from "Don't know" (-9). b- Establishments with incomplete information were re-contacted in order to complete this information, whenever necessary.

Survey non-response was addressed by maximizing efforts to contact establishments that were initially selected for interview. Attempts were made to contact the establishment for interview at different times/days of the week before a replacement establishment (with similar strata characteristics) was suggested for interview. Survey non-response did occur but substitutions were made in order to potentially achieve strata-specific goals.

The number of interviews per contacted establishments was 0.57. This number is the result of two factors: explicit refusals to participate in the survey, as reflected by the rate of rejection (which includes rejections of the screener and the main survey) and the quality of the sample frame, as represented by the presence of ineligible units. The number of rejections per contact was 0.15.

Abstract

An effective policy response to the economic impacts of the COVID-19 pandemic requires an enormous range of data to inform the design and response of programs. Public health measures require data on the spread of the disease, beliefs in the population, and capacity of the health system. Relief efforts depend on an understanding of hardships being faced by various segments of the population. Food policy requires measurement of agricultural production and hunger. In such a rapidly evolving pandemic, these data must be collected at a high frequency. Given the unexpected nature of the shock and urgency with which a response was required, Indian policymakers needed to formulate policies affecting India's 1.4 billion people, without the detailed evidence required to construct effective programs. To help overcome this evidence gap, the World Bank, IDinsight, and the Development Data Lab sought to produce rigorous and responsive data for policymakers across six states in India: Jharkhand, Rajasthan, Uttar Pradesh, Andhra Pradesh, Bihar, and Madhya Pradesh.

Geographic coverage

Jharkhand, Rajasthan, Uttar Pradesh, Andhra Pradesh, Bihar, and Madhya Pradesh

Analysis unit

Household

Kind of data

Sample survey data [ssd]

Sampling procedure

The samples for these surveys were drawn from surveys and impact evaluations previously conducted by the World Bank, the Ministry of Rural Development, India and IDInsight. A detailed note on the sampling frames is available for download.

Sampling deviation

Details will be made available after all rounds of data collection and analysis is complete.

Mode of data collection

Computer Assisted Telephone Interview [cati]

Research instrument

The survey questionnaire consists of the following modules: - Module 0: Introduction - Module 1: Agriculture - Module 2: Migration - Module 3: Consumption - Module 4: Labour and Income - Module 5: Access to Relief - Module 6: Health

Response rate

~46%. The response rate does not include attempts made to invalid numbers. There were 972 such numbers in the sample. The response rate includes the 443 partially completed surveys.

Abstract

The Country Opinion Survey in Angola assists the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Angola perceive the WBG. It provides the WBG with systematic feedback from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society in Angola on 1) their views regarding the general environment in Angola; 2) their overall attitudes toward the WBG in Angola; 3) overall impressions of the WBG’s effectiveness and results, knowledge work and activities, and communication and information sharing in Angola; and 4) their perceptions of the WBG’s future role in Angola.

Geographic coverage

• Luanda
• Outside Luanda

Analysis unit

Stakeholder

Sampling procedure

From September 2021 to March 2022, 804 stakeholders of the WBG in Angola were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Prime Minister; office of a minister; office of a member of parliament/legislative body; ministries, ministerial departments, and implementation agencies; project implementation units (PIUs) overseeing implementation of WBG projects; consultants and contractors working on WBG-supported projects and programs; local governments; independent government institutions; the judicial system; state-owned enterprises; bilateral and multilateral agencies; private sector organizations; the financial sector and private banks; private foundations; NGOs and community based organizations; professional and trade associations; faith-based groups; youth groups; from the academia, research institutes, and think tanks; from the media and other organizations.

Mode of data collection

Other [oth]

Research instrument

The survey was conducted in English and Portuguese. The English version of the questionnaire is available for download.

Response rate

The response rate was 62%

Abstract

The Country Opinion Survey in Georgia assists the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Georgia perceive the WBG. It provides the WBG with systematic feedback from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society in Georgia on 1) their views regarding the general environment in Georgia; 2) their overall attitudes toward the WBG in Georgia; 3) overall impressions of the WBG’s effectiveness and results, knowledge work and activities, and communication and information sharing in Georgia; and 4) their perceptions of the WBG’s future role in Georgia.

Geographic coverage

• Tbilisi
• East Georgia
• West Georgia
• North/South Georgia

Analysis unit

Stakeholder

Universe

Opinion leaders from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society.

Kind of data

Sample survey data [ssd]

Sampling procedure

From January 2021 to March 2021, 836 stakeholders of the WBG in Georgia were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Prime Minister; office of a minister; office of a parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/contractors working on WBG-supported projects/programs; local governments; independent government institutions; the judicial system; state-owned enterprises; bilateral and multilateral agencies; private sector organizations; the financial sector/private banks; private foundations; NGOs and community based organizations; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the media; and other organizations.

Mode of data collection

Internet [int]

Research instrument

The questionnaire used to collect the survey data consisted of the following 8 sections: A. Overall Context B. Overall Attitudes toward the World Bank Group C. World Bank Group’s Work and Engagement on the Ground D. World Bank Group’s Support in Development Areas E. World Bank Group’s Knowledge Work and Activities F. The Future Role of the World Bank Group in Georgia G. Communication and Information Sharing H. Background Information

The questionnaire was prepared in English and Georgian.

Response rate

Response rate was 40%.

Abstract

The Country Opinion Survey in Jordan assists the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Jordan perceive the WBG. It provides the WBG with systematic feedback from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society in Jordan on 1) their views regarding the general environment in Jordan; 2) their overall attitudes toward the WBG in Jordan; 3) overall impressions of the WBG’s effectiveness and results, knowledge work and activities, and communication and information sharing in Jordan; and 4) their perceptions of the WBG’s future role in Jordan.

Geographic coverage

• Amman Governorate
• Irbid Governorate
• Zarqa Governorate
• Mafraq Governorate
• Ajloun Governorate
• Jerash Governorate
• Madaba Governorate
• Balqa Governorate
• Karak Governorate
• Tafila Governorate
• Ma'an Governorate
• Aqaba Governorate

Sampling procedure

From May to July 2022, 385 stakeholders of the WBG in Jordan were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Royal Hashemite Court, office of the Prime Minister, office of a Minister, office of a member of Parliament/Legislative body, employees of ministries/ ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/ contractors working on WBG-supported projects/programs; local governments; independent government institutions; the judicial system; state-owned enterprises; bilateral and multilateral agencies; private sector organizations; the financial sector/private banks; private foundations; NGOs and community-based organizations; professional/trade associations; faith-based groups; youth groups; academia/research institutes/think tanks; and the media.

Mode of data collection

Data was collected via Internet [int]

Research instrument

The questionnaire was prepared in English and Arabic. The English version of the questionnaire is available for download.

Response rate

The response rate was 38%

Abstract

The Country Opinion Survey in India assists the World Bank Group (WBG) in gaining a better understanding of how stakeholders in India perceive the WBG. It provides the WBG with systematic feedback from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society in India on 1) their views regarding the general environment in India; 2) their overall attitudes toward the WBG in India; 3) overall impressions of the WBG’s effectiveness and results, knowledge work and activities, and communication and information sharing in India; and 4) their perceptions of the WBG’s future role in India.

Geographic coverage

• Central India
• East India
• North India
• Northeast India
• South India
• Western India

Analysis unit

Stakeholder

Universe

Opinion leaders from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society.

Kind of data

Sample survey data [ssd]

Sampling procedure

From February to April 2021, 1,419 stakeholders of the WBG in India were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Prime Minister; office of a minister; office of a parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/ contractors working on WBG-supported projects/programs; local governments; independent government institutions; state-owned enterprises; bilateral and multilateral agencies; private sector organizations; the financial sector/private banks; private foundations; NGOs and community based organizations; youth groups; academia/research institutes/think tanks; the media; and other organizations.

Mode of data collection

Other [oth]

Research instrument

The questionnaire used to collect the survey data was prepared in English and consisted of the following 8 sections:

A. Overall Context B. Overall Attitudes toward the World Bank Group C. World Bank Group’s Work and Engagement on the Ground D. World Bank Group’s Support in Development Areas E. World Bank Group’s Knowledge Work and Activities F. The Future Role of the World Bank Group in India G. Communication and Information Sharing H. Background Information

Response rate

31%

Abstract

The Burkina Faso EHCVM 2018/19 is implemented by the National Institute of Statistics and Demography (INSD) with support from the World Bank and the WAEMU Commission. The objective of the program is to strengthen the capacity of its member countries (Benin, Burkina Faso, Cote d’Ivoire, Guinee Bissau, Mali, Niger, Senegal, and Togo) to conduct living conditions surveys that meet harmonized, regional standards and to make the collected micro-data publicly accessible. The EHCVM is a nationally representative survey of 7,000 households, which are also representative of the geopolitical zones (at both the urban and rural level).

The survey uses two main survey instruments: a household/individual questionnaire, and a community-level questionnaire. The surveys took place in two waves with each wave covering half of the sample. The first wave was fielded between October 2018 and December 2018, while the second wave occurred between April 2019 and July 2019. The two-wave approach was chosen to account for seasonality of consumption.

Geographic coverage

National coverage

Analysis unit

• Households
• Individual
• Community

Universe

The survey covered all de jure households excluding prisons, hospitals, military barracks, and school dormitories.

Kind of data

Sample survey data [ssd]

Sampling procedure

Upon deciding on the sample size and repartition, the survey design team implemented a 2-stage sampling methodology. At the first stage, 585 enumeration areas (EAs) were selected from the sample frame. In the second stage, 12 households were selected in each enumeration area randomly.

The total survey sample size is 7010 households - 3149 from urban areas and 3861 from rural areas. After that, the survey design randomly divided each enumeration area into two equal groups. The survey team interrogated the first group in wave 1 and the other in wave 2. Finally, for various reasons, including availability and quality monitoring, the final sample size comprises slightly more households (four) in round 1 than in round 2. In wave one, the survey teams interviewed 3507 households (1577 in urban areas and 1930 in rural areas). In wave two, the teams interviewed 3503 households (1572 in urban areas and 1931 in rural areas).

Mode of data collection

Computer Assisted Personal Interview [capi]

Research instrument

The Burkina Faso ECHVM 2018/19 consists of two questionnaires for each of the two visits. The Household Questionnaires was administered to all households in the sample. The Community Questionnaire was administered to the community to collect information on the socio-economic indicators of the enumeration areas where the sample households reside. EHCVM 2018/19 Household Questionnaire: The Households Questionnaire provides information on demographics; education; health; employment (including activity-related information, primary and secondary employments); nonjob revenues; saving and credit (including information for payments due for 15 years old members of the household); food consumption; food security; nonfood consumption; nonagricultural enterprises; housing; household’s assets; transfers (received and sent); shocks and survival strategies; safety nets; agriculture (including information on plots, costs of inputs, and crops); livestock; fishing; agricultural equipment; and a module that provides indicators to helps users situate the household on the poverty spectrum based on subjective considerations and comparative indicators.

EHCVM 2018/19 Community Questionnaire: The Community Questionnaire solicits information on general community’s characteristics; community access to infrastructure and to social services; community agricultural activity; community participation; and local retail price information.

Abstract

To monitor the socioeconomic impacts of the coronavirus disease 2019 (COVID-19) pandemic and inform policy responses and interventions, the COVID-19 High-Frequency Phone Survey (HFPS) of households was designed as part of a World Bank global initiative. For Cambodia, a total of 5 survey rounds are planned, with households being called back every 1 to 2 months. This allows for the impact of the pandemic to be tracked as it unfolds and provides data to the government and development partners in near real-time, supporting an evidence-based response to the crisis.

In June 2020, Cambodia launched a Cash Transfer Program to support poor and vulnerable households during COVID-19. To more closely monitor the impact of COVID-19 among poor and vulnerable households in Cambodia and the impact of the Cambodia's Cash Transfer Program for Poor and Vulnerable Households during COVID-19, a sample of 1,000 IDPoor households was drawn for the phone survey from the beneficiary list of the conditional cash transfer for pregnant women and children under 2.

The questionnaire covers a series of topics, such as knowledge of Covid-19 and social behavior, access to food, food insecurity, impact of the Covid-19 on income sources and coping mechanisms, access to social assistance, and impact of Covid-19 on economic activity. A modular approach is used in the questionnaire design, which allows for modules to be dropped and/or added in different waves/rounds of the survey. The questionnaire is designed to be administered between 20 to 25 minutes.

Data collection for the first round started in June 2020. The survey is implemented using Computer Assisted Telephone Interviewing.

Geographic coverage

National coverage and 5 geographical regions (Phnom Penh and other urban areas, Plains, Tonle Sap, Coastal, Plateau and Mountains).

Analysis unit

• Households
• Individuals

Universe

The survey covered all de jure households (with a phone number) excluding prisons, hospitals, military barracks, and school dormitories.

Kind of data

Sample survey data [ssd]

Sampling procedure

The beneficiary list of the conditional cash transfer program for pregnant women and child under 2 was assigned into 5 strata i.e. Phnom Penh and other urban areas, Plain, Tonle Sap, Coastal, Plateau and Mountain. The sample was randomly selected with proportional to the size of the IDPoor households in each strata. The phone survey successfully interviewed 984 households in June (Round 1). In August (Round 2), 784 households have been re-interviewed and 271 replacement households were added. Of these, 841 were successfully reached again in October (Round 3), with 527 interviewed in all three rounds. In December, 1,277 households were successfully interviewed, of which 945 households were re-contacted and 332 households were added as replacement households. In March 2021, 1,309 households were interviewed, of which 991 households were re-interviewed and 318 households were replacement households. In February 2022, 812 households were successfully interviewed while only 801 households were interviewed in April 2022.

Mode of data collection

Computer Assisted Telephone Interview [cati]

Research instrument

The Cambodia COVID-19 High Frequency Phone Survey of households questionnaire consists of the following sections:

Round 1 - Interview Information - Household Roster - Social Economic Status - Knowledge Regarding the Spread of COVID-19 - Behavior and Social Distancing - Access to Basic Services - Employment - Income Loss - FIES - Shocks and Coping - Safety Nets

Round 2 - Interview Information - Household Roster - Migration - Access to Basic Services - Employment - Income Loss - FIES - Safety Nets - Relief Transfer

Round 3 - Interview Information - Household Roster - Social Economic Status - Knowledge Regarding the Spread of COVID-19 - Access to Basic Services - Employment - Income Loss - FIES - Safety Nets - Relief Transfer

Round 4 - Interview Information - Household Roster - Social Economic Status - Access to Basic Services - Employment - Income Loss - FIES - Shocks and Coping - Safety Nets - Relief Transfer - Payment Method

Round 5 - Interview Information - Household Roster - Social Economic Status - Access to Basic Services - Employment - Income Loss - FIES - Safety Nets - Relief Transfer

Round 6 - Interview Information - Household Roster - Social Economic Status - Access to Basic Services - Employment - Income Loss - FIES - Shocks and Coping - Safety Nets - Relief Transfer - Education - SWIFT

Round 7 - Interview Information - Household Roster - Social Economic Status - Disability - Access to Basic Services - Employment - Income Loss - FIES - Shocks and Coping - Safety Nets - Relief Transfer - Education - SWIFT

Cleaning operations

At the end of data collection, the raw dataset was cleaned by the research team. This included formatting, and correcting results based on monitoring issues, enumerator feedback and survey changes.

Only households that consented to being successfully interviewed were kept in the dataset, and all personal information and internal survey variables were dropped from the clean dataset.

Response rate

Replacement sampling approach was applied to reach the target sample.

Abstract

The Country Opinion Survey in Dominican Republic assists the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Dominican Republic perceive the WBG. It provides the WBG with systematic feedback from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society in Dominican Republic on:

1) Their views regarding the general environment in Dominican Republic;

2) Their overall attitudes toward the WBG in Dominican Republic;

3) Overall impressions of the WBG’s effectiveness and results, knowledge work and activities, and communication and information sharing in Dominican Republic; and

4) Their perceptions of the WBG’s future role in Dominican Republic.

Geographic coverage

Santo Domingo, North/Cibao, South/Southwest and East.

Analysis unit

Stakeholders of the World Bank Group in Dominican Republic.

Universe

Opinion leaders from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society.

Kind of data

Sample survey data [ssd]

Sampling procedure

From October to December 2018, 374 stakeholders of the WBG in Dominican Republic were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Vice-President; office of a Minister; office of a Congress Member; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/contractors working on WBG-supported projects/programs; local government; bilateral and multilateral agencies; private sector organizations/SME/associations; the financial sector/private banks; NGOs and community-based organizations; the media; independent government institutions; faith-based groups; youth/student groups; academia/research institutes/ think tanks; the judiciary branch; and other organizations.

Mode of data collection

Other [oth]

Research instrument

The questionnaire is in English and Spanish. The English version is provided as related material.

Response rate

41%

Abstract

The Country Opinion Survey in Kosovo assists the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Kosovo perceive the WBG. It provides the WBG with systematic feedback from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society in Kosovo on 1) their views regarding the general environment in Kosovo; 2) their overall attitudes toward the WBG in Kosovo; 3) overall impressions of the WBG’s effectiveness and results, knowledge work and activities, and communication and information sharing in Kosovo; and 4) their perceptions of the WBG’s future role in Kosovo.

Geographic coverage

• Pristina (the capital city)
• A city other than Pristina
• A village

Sampling procedure

From July to August 2022, 297 stakeholders of the WBG in Kosovo were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Prime Minister; office of a minister; office of a member of parliament/legislative body; ministries, ministerial departments, and implementation agencies; project management units (PMUs) overseeing implementation of WBG projects; consultants and contractors working on WBG-supported projects and programs; local governments; independent government institutions; the judicial system; state-owned enterprises; bilateral and multilateral agencies; private sector organizations; the financial sector and private banks; private foundations; NGOs and community based organizations; professional and trade associations; faith-based groups; youth groups; from the academia, research institutes, and think tanks; from the media and other organizations.

Mode of data collection

Internet [int]

Research instrument

The survey was implemented in English, Albanian, and Serbian. The English version of the questionnaire is available for download.

Response rate

The response rate was 42%

Abstract

The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Colombia or who observe activities related to social and economic development. The World Bank Country Assessment Survey is meant to give the World Bank Group's team that works in Colombia, greater insight into how the Bank's work is perceived. This is one tool the World Bank Group uses to assess the views of its critical stakeholders. With this understanding, the World Bank Group hopes to develop more effective strategies, outreach and programs that support development in Colombia. The World Bank Group commissioned an independent firm to oversee the logistics of this effort in Colombia.

This survey was designed to achieve the following objectives:

• Assist the World Bank Group in gaining a better understanding of how stakeholders in Colombia perceive the Bank;

• Obtain systematic feedback from stakeholders in Colombia regarding: · Their views regarding the general environment in Colombia; · Their overall attitudes toward the World Bank Group in Colombia; · Overall impressions of the World Bank Group's effectiveness and results, knowledge and convening services, and communication and information sharing in Colombia; and · Perceptions of the World Bank Group's future role in Colombia.

• Use data to help inform Colombia country team's strategy.

Geographic coverage

National

Analysis unit

Stakeholder

Universe

Stakeholders of the World Bank in Colombia

Kind of data

Sample survey data [ssd]

Sampling procedure

In May and June 2013, 665 stakeholders of the World Bank Group in Colombia were invited to provide their opinions on the Bank's assistance to the country by participating in a country survey. Participants in the survey were drawn from among the office of the President; the office of a Minister; the office of a Parliamentarian; employees of a ministry, ministerial department, or implementation agency; consultants/contractors working on World Bank Group-supported projects/programs; project management units (PMUs) overseeing implementation of a project; local government officials or staff; bilateral agencies; multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs; community-based organizations (CBOs); the media; independent government institutions; trade unions; faith-based groups; academia/research institutes/think tanks; and the judiciary branch.

Mode of data collection

Mail Questionnaire [mail]

Research instrument

The Questionnaire consists of 9 Sections:

A. General Issues Facing Colombia: Respondents were asked to indicate whether Colombia is headed in the right direction, what they thought were the top three most important development priorities, which areas would contribute most to reducing poverty in Colombia, and how to best achieve "shared prosperity".

B. Overall Attitudes toward the World Bank Group (WBG): Respondents were asked to rate their familiarity with the WBG and the IFC, the WBG's effectiveness in Colombia, the effectiveness of the WBG's collaboration, the WBG's staff preparedness to help Colombia solve its development challenges, their agreement with various statements regarding the WBG's work, and the extent to which the WBG is an effective development partner and the WBG's services meet the national development needs of Colombia. Respondents were also asked to indicate the sectoral areas on which it would be most productive for the WBG to focus its resources, the WBG's greatest weaknesses in its work, with which stakeholder groups the WBG should collaborate more, and to what reasons respondents attributed failed or slow reform efforts.

C. World Bank Group Effectiveness and Results: Respondents were asked to rate the extent to which the WBG's work helps achieve development results in Colombia, the extent to which the WBG meets Colombia's needs for knowledge services and financial instruments, and the WBG's level of effectiveness across nine aspects of Colombia's national development plan.

D. The World Bank Group's Knowledge and Convening Services: Respondents were asked to indicate how frequently they interact with the WBG on knowledge and convening services and to rate the quality of the WBG's knowledge and convening services, including how significant of a contribution it makes to development results and its technical quality. Respondents were also asked if they consulted the most recent LAC Flagship Report and if so, to evaluate it.

E. Working with the World Bank Group: Respondents were asked to rate their level of agreement with a series of statements regarding working with the WBG, such as working with the World Bank Group increasing Colombia's institutional capacity.

F. The Future Role of the World Bank Group in Colombia: Respondents were asked to rate to what extent the World Bank has moved in the right direction in the last three years, how significant a role the WBG and international development corporation should play in Colombia's development in the near future, and how significant a role the IFC should play in helping Colombia achieve its goals in the future. Respondents were also asked to indicate what the WBG should do to make itself of greater value in Colombia and which services the WBG should offer more of in Colombia.

G. Communication and Information Sharing: Respondents were asked to indicate how they get information about development issues, how they prefer to receive information from the WBG, and their usage and evaluation of the WBG's website. Respondents were asked about their awareness of the WBG's Access to Information policy, past information requests, and their level of agreement that they use more data from the WBG than a few years ago. Respondents were also asked about their level of agreement that they know how to find information from the WBG and that the WBG is responsive to information requests.

H. Development Organizations in the Region: Respondents were asked to rate their familiarity and impressions of effectiveness with the Inter-American Development Bank and Latin American Development Bank.

I. Background Information: Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the WBG, whether they are an IFC client, their exposure to the WBG in Colombia, which WBG agencies they work with, and geographic location.

Response rate

A total of 271 stakeholders participated in the country survey (41% response rate).

Abstract

The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Timor-Leste or who observe activities related to social and economic development. The following survey will give the World Bank Group's team that works in Timor-Leste, greater insight into how the Bank's work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Timor-Leste. A local independent firm was hired to oversee the logistics of this survey.

This survey was designed to achieve the following objectives: - Assist the World Bank Group in gaining a better understanding of how stakeholders in Timor-Leste perceive the Bank Group; - Obtain systematic feedback from stakeholders in Timor-Leste regarding: · Their views regarding the general environment in Timor-Leste; · Their overall attitudes toward the World Bank Group in Timor-Leste; · Overall impressions of the World Bank Group's effectiveness and results, knowledge work and activities, and communication and information sharing in Timor-Leste; · Perceptions of the World Bank Group's future role in Timor-Leste. - Use data to help inform Timor-Leste country team's strategy.

Geographic coverage

Dili, District capitals, Sub-district level, Suco.

Analysis unit

Stakeholders if the World Bank Group in Timor-Leste

Universe

Stakeholders of the World Bank Group in Timor-Leste

Kind of data

Sample survey data [ssd]

Sampling procedure

In July 2014, 220 stakeholders of the World Bank Group in Timor-Leste were invited to provide their opinions on the WBG's work in the country by participating in a country opinion survey. Participants were drawn from the office of the President, Prime Minster; office of a minister; office of a parliamentarian; ministries/ministerial departments; consultants/contractors working on WBG-supported projects/programs; PMUs overseeing implementation of a project; local government officials; bilateral and multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs; community based organizations; the media; independent government institutions; trade unions; faith-based groups; academia/research institutes/think tanks; judiciary branch; and other organizations.

Mode of data collection

Face-to-face [f2f]

Research instrument

The Questionnaire consists of following sections:

A. General Issues Facing Timor-Leste: Respondents were asked to indicate whether Timor-Leste is headed in the right direction, what they thought were the top three most important development priorities, which areas would contribute most to reducing poverty and generating economic growth in Timor-Leste, and how "shared prosperity" would be best achieved.

B. Overall Attitudes toward the World Bank Group (WBG): Respondents were asked to rate their familiarity with the WBG, its effectiveness in Timor-Leste, WBG staff preparedness to help Timor-Leste solve its development challenges, WBG's local presence, WBG's capacity building in Timor-Leste, their agreement with various statements regarding the WBG's work, and the extent to which the WBG is an effective development partner. Respondents were asked to indicate the WBG's greatest values and weaknesses, the most effective instruments in helping reduce poverty in Timor-Leste, in which sectoral areas the WBG should focus most of its resources (financial and knowledge services), and whether they have seen more collaboration between the WBG and UN.

C. World Bank Group's Effectiveness and Results: Respondents were asked to rate the extent to which the WBG's work helps achieve development results in Timor-Leste, the extent to which the WBG meets Timor-Leste's needs for knowledge services and financial instruments, the importance for the WBG to be involved in twenty five development areas, and the WBG's level of effectiveness across these areas, such as education, health, rural and agricultural development, transport, public sector governance/reform, and job creation/employment.

D. The World Bank Group's Knowledge Work and Activities: Respondents were asked to rate the effectiveness and quality of the WBG's knowledge work and activities, including how significant of a contribution it makes to development results and its technical quality.

E. Working with the World Bank Group: Respondents were asked to rate their level of agreement with a series of statements regarding working with the WBG, such as the WBG's "Safeguard Policy" requirements being reasonable, and disbursing funds promptly. The respondents were also asked whether they think the organization is risk-averse and to rate the extent to which the WBG is adequately staffed locally.

F. The Future Role of the World Bank Group in Timor-Leste: Respondents were asked to indicate what the WBG should do to make itself of greater value in Timor-Leste, which services the Bank Group should offer more of in the country, and what the WBG should do to improve collaboration with the UN in the field. They were asked what areas the country would benefit most from the WBG playing a leading role and what areas it would benefit most from other donors.

G. Communication and Information Sharing: Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the WBG, and their usage and evaluation of the WBG's websites. Respondents were also asked about their awareness of the WBG's Access to Information policy, were asked to rate WBG's responsiveness to information requests, value of its social media channels, levels of easiness to find information they needed, the levels of easiness to navigate the WBG websites, and whether they use WBG data more often than before.

H. Background Information: Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the WBG, their exposure to the WBG in Timor-Leste, which WBG agencies they work with, whether they think that IFC and WB work well together, and their geographic locations.

Questionnaires were in English and Tetun.

Response rate

A total of 163 stakeholders participated in the survey (74% response rate).