In 2023, the delinquency rates of all types of mortgage lenders in Canada increased. As of the fourth quarter of the year, approximately 1.05 percent of loans in the loan portfolios of mortgage investment entities (MIEs) were classified as delinquent, which was a decrease from the 0.78 percent delinquency rate a year ago. A loan is reported by lenders as being delinquent after 270 days of late payments.

The share of mortgages in arrears in Canada decreased for the third year in a row in 2022, reaching tan all-time low. As of *************, the rate of mortgage arrears was **** percent, down from **** percent in 2009, when the highest rate was observed. Among the different provinces, the arrears rate was the highest in Saskatchewan at **** percent in *************.

These data tables give you an overview of mortgage delinquency rates for your research. You’ll find delinquency rates for mortgages in Canada, the provinces and select Census Metropolitan Areas (CMAs). This data can enable you to determine a baseline for delinquency rates pre-Covid.

United States - Delinquency Rate on Single-Family Residential Mortgages, Booked in Domestic Offices, All Commercial Banks was 1.78% in January of 2025, according to the United States Federal Reserve. Historically, United States - Delinquency Rate on Single-Family Residential Mortgages, Booked in Domestic Offices, All Commercial Banks reached a record high of 11.49 in January of 2010 and a record low of 1.41 in October of 2004. Trading Economics provides the current actual value, an historical data chart and related indicators for United States - Delinquency Rate on Single-Family Residential Mortgages, Booked in Domestic Offices, All Commercial Banks - last updated from the United States Federal Reserve on July of 2025.

This table contains 102 series, with data starting from 2013, and some select series starting from 2016. This table contains data described by the following dimensions (Not all combinations are available): Geography (1 item: Canada), Components (51 items: Total, funds advanced, residential mortgages, insured; Variable rate, insured; Fixed rate, insured, less than 1 year; Fixed rate, insured, from 1 to less than 3 years; ...), and Unit of measure (2 items: Dollars; Interest rate). For additional clarification on the component dimension, please visit the OSFI website for the Report on New and Existing Lending.

Percent of British Columbia Student Loan borrowers from British Columbia's public post-secondary institutions who have consolidated their loans and failed to fulfill repayment responsibilities. Data available by institution. Five-year consolidation cohorts, Fiscal Years 2003/04 - 2007/08 to 2007/08 - 2011/12.

Percent of British Columbia Student Loan borrowers from British Columbia's private post-secondary institutions who have consolidated their loans and failed to fulfill repayment responsibilities. Data available by institution. Five-year consolidation cohorts, Fiscal Years 2003/04 - 2007/08 to 2007/08 - 2011/12.

Monthly credit aggregates for the household sector, by category.

Data on the number of OSAP loan recipients who received repayment assistance: * 2010-11 OSAP loan recipients who received repayment assistance before July 2013. * 2011-12 OSAP loan recipients who received repayment assistance before July 2014. * 2012-13 OSAP loan recipients who received repayment assistance before July 2015. * 2013-14 OSAP loan recipients who received repayment assistance before July 2016. * 2014-15 OSAP loan recipients who received repayment assistance before July 2017. * 2015-16 OSAP loan recipients who received repayment assistance before July 2018. * 2016-17 OSAP loan recipients who received repayment assistance before July 2019. * 2017-18 OSAP loan recipients who received repayment assistance before July 2020. Data is presented at the following levels: * all of Ontario * postsecondary sector * individual postsecondary institution * individual program of individual postsecondary institution Data fields are: * postsecondary sector (university, college of applied arts and technology, private career college, other private or publicly funded postsecondary institutions) * institution name * program name (starting with the 2014 rates) * number of OSAP loan recipients who last received an OSAP loan in 2010-11, 2011-12, 2012-13, 2013-14, 2014-15, 2015-16, 2016-17, and 2017-18 * number of Repayment Assistance Plan participants as of July 2013, July 2014, July 2015, July 2016, July 2017, July 2018, July 2019, and July 2020 * repayment assistance participation rate for 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 Get more information about OSAP loan default rates. *[OSAP]: Ontario Student Assistance Program

Debt collection agencies in Canada endured mixed results across their core service niches, as high inflation and uneven debt growth across core markets affected their ability to collect debt. Insolvency rates fell drastically during the pandemic in 2020 as robust government stimulus and policies such as the Canada Emergency Wage Subsidy (CEWS) pushed banks and other debt lenders to defer mortgage, credit card and other payments. Economic recovery and the subsequent reopening across core sectors such as manufacturing and retail reversed insolvency trends, as clients required debt collection agencies to help secure their money. Recent spikes in interest rates, which peaked to a high of 5.0% in 2023, further complicated matters, as consumers and businesses alike endured higher credit card payments and financing for loans and mortgages, respectively. Overall, revenue grew an annualized 0.2% to an estimated $789.1 million over the past five years, including an estimated 1.1% decline in 2025 alone. The majority of agencies are small and typically serve local or regional markets. Even so, merger and acquisition activity has continued to expand as companies seek economies of scale and scope. This allows agencies to help meet client needs across the nation. With business delinquencies falling 14.7% over the past quarter in 2024, agencies have been forced to diversify their service offering to encompass a wider range of sectors and individual consumers. Technological proliferation and new automated systems have allowed larger agencies to enhance service offering via faster analysis of consumer information and collection of debts virtually, stabilizing profit. Moving forward, debt collection agencies face a mixed future. While currently elevated interest rates and the robust levels of household debt will continue to provide a need for collection services, a thriving economy will mean more consumers and businesses will pay off their debts before they default. Debt collectors will adopt cost-saving communications technology and enhanced data analytics tools to minimize volatility and lower labour costs, which make up over half of their main expenditures. Most large agencies have the financial capabilities for technological enhancements, giving them a competitive advantage; nonetheless, higher competition from in-house collection agencies across prominent commercial banks will limit the scope of agency influence. Overall, revenue is expected to grow an annualized 0.6% to an estimated $813.2 million through the end of 2030.

In 2018, Mortgage Investment Corporations (MICs) in Canada had an average lending rate of 9.8 percent. MICs are investment vehicles which allow their shareholders to collectively invest in a large pool of residential and commercial mortgage investments. They typically have higher delinquency rates than traditional lenders such as banks and credit unions.

The high interest rate environment experienced over the five years to 2025, along with overall economic growth, has benefitted the Commercial Banking industry in Canada. Banks have done an exceptional job diversifying revenue streams, due to higher interest rates and increasing regulations. The industry primarily generates revenue through interest income sources, such as business loans and mortgages, but it also generates income through noninterest sources, which include fees on a variety of services and commissions. Industry revenue has been growing at a CAGR of 13.9% to $490.4 billion over the past five years, with an expected decrease of 0.3% in 2025 alone. In addition, profit, measured as earnings before interest and taxes, is anticipated to climb throughout 2025 due to the decreased provisions for credit losses (PCL). Industry revenue generated by interest income sources depends on demand for loans by consumers and the interest banks can charge on that capital it lends out. Therefore, high interest rates have enabled banks to increasingly charge for loans. However, the recent rate cuts in the latter part of the period have limited the price banks can charge for loans, hindering the interest income from these loans, although, with lower rates, commercial banks are anticipated to encounter growing loan volumes. Also, technological innovations have disrupted traditional banking features. The growing trends of online and mobile banking have increased customer engagement and loyalty, which has further aided the industry's expansion. Over the five years to 2030, projected interest rate declines and improvements in corporate profit are still anticipated to boost interest income from lending products. However, the remarkable debt levels of Canadian households make it increasingly likely that a period of deleveraging will begin over the next five years. Quicker growth rates in household debt and consumer spending are expected to increase interest income. In addition, improving macroeconomic conditions, such as unemployment and private investment, are expected to further boost revenue. Nonetheless, industry revenue is forecast to grow at a CAGR of 1.7% to $532.5 billion over the five years to 2030.

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Home Equity Lending Market Size 2025-2029

The home equity lending market size is forecast to increase by USD 48.16 billion, at a CAGR of 4.7% between 2024 and 2029.

The market is experiencing significant growth, fueled primarily by the massive increase in home prices and the resulting rise in residential properties with substantial equity. This trend presents a lucrative opportunity for lenders, as homeowners with substantial equity can borrow against their homes to fund various expenses, from home improvements to debt consolidation. However, this market also faces challenges. Lengthy procedures and complex regulatory requirements can hinder the growth of home equity lending, making it essential for lenders to streamline their processes and ensure compliance with evolving regulations.
Additionally, economic uncertainty and potential interest rate fluctuations may impact borrower demand, requiring lenders to adapt their strategies to remain competitive. To capitalize on market opportunities and navigate challenges effectively, lenders must focus on enhancing the borrower experience, leveraging technology to streamline processes, and maintaining a strong regulatory compliance framework.

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The market continues to evolve, shaped by various economic and market dynamics. Fair lending practices remain a crucial aspect, with entities ensuring borrowers' creditworthiness through rigorous risk assessments. Economic conditions, employment history, and credit score are integral components of this evaluation. Mortgage insurance (PMIs) and mortgage-backed securities (MBS) are employed to mitigate risk in the event of default. Verification of income, property value, and consumer protection are also essential elements in the home equity lending process. Housing prices, Homeowners Insurance, and property value are assessed to determine the loan-to-value ratio (LTV) and interest rate risk. Prepayment penalties, closing costs, and loan term are factors that influence borrowers' financial planning and decision-making.

The regulatory environment plays a significant role in shaping market activities. Consumer confidence, financial literacy, and foreclosure prevention initiatives are key areas of focus. real estate market volatility and mortgage rates impact the demand for home equity loans, with cash-out refinancing and debt consolidation being popular applications. Amortization schedules, mortgage broker involvement, and escrow accounts are essential components of the loan origination process. Market volatility and housing market trends continue to unfold, requiring ongoing risk assessment and adaptation.

How is this Home Equity Lending Industry segmented?

The home equity lending industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD million' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.

Source

  Mortgage and credit union
  Commercial banks
  Others


Distribution Channel

  Offline
  Online


Purpose

  Home Improvement
  Debt Consolidation
  Investment


Loan Type

  Fixed-Rate
  Variable-Rate


Geography

  North America

    US
    Mexico


  Europe

    France
    Germany
    Italy
    UK


  Middle East and Africa

    UAE


  APAC

    Australia
    China
    India
    Japan
    South Korea


  South America

    Brazil


  Rest of World (ROW)

By Source Insights

The mortgage and credit union segment is estimated to witness significant growth during the forecast period.

In the realm of home equity lending, mortgage and credit unions emerge as trusted partners for consumers. These financial institutions offer various services beyond home loans, including deposit management, checking and savings accounts, and credit and debit cards. By choosing a mortgage or credit union for home equity lending, consumers gain access to human advisors who can guide them through the intricacies of finance. Mortgage and credit unions provide competitive rates on home equity loans, making them an attractive option. Consumer protection is a priority, with fair lending practices and rigorous risk assessment ensuring creditworthiness. Economic conditions, employment history, and credit score are all taken into account during the loan origination process.

Home equity loans can be used for various purposes, such as home improvement projects, debt consolidation, or cash-out refinancing. Consumer confidence plays a role in loan origination, with interest rates influenced by market volatility and economic conditions. Fixed-rate and adjustable-rate loans are available, each with its a

Data on the number of OSAP loan recipients who received repayment assistance: * 2010-11 OSAP loan recipients who received repayment assistance before July 2013. * 2011-12 OSAP loan recipients who received repayment assistance before July 2014. * 2012-13 OSAP loan recipients who received repayment assistance before July 2015. * 2013-14 OSAP loan recipients who received repayment assistance before July 2016. * 2014-15 OSAP loan recipients who received repayment assistance before July 2017. * 2015-16 OSAP loan recipients who received repayment assistance before July 2018. * 2016-17 OSAP loan recipients who received repayment assistance before July 2019. * 2017-18 OSAP loan recipients who received repayment assistance before July 2020. Data is presented at the following levels: * all of Ontario * postsecondary sector * individual postsecondary institution * individual program of individual postsecondary institution Data fields are: * postsecondary sector (university, college of applied arts and technology, private career college, other private or publicly funded postsecondary institutions) * institution name * program name (starting with the 2014 rates) * number of OSAP loan recipients who last received an OSAP loan in 2010-11, 2011-12, 2012-13, 2013-14, 2014-15, 2015-16, 2016-17, and 2017-18 * number of Repayment Assistance Plan participants as of July 2013, July 2014, July 2015, July 2016, July 2017, July 2018, July 2019, and July 2020 * repayment assistance participation rate for 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 Get more information about OSAP loan default rates. *[OSAP]: Ontario Student Assistance Program

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Loan Servicing Software Market Size 2025-2029

The loan servicing software market size is forecast to increase by USD 3.43 billion, at a CAGR of 13.4% between 2024 and 2029.

The market is driven by the increasing demand for efficiency in lending operations. Lenders seek to streamline their processes and reduce operational costs, making automated loan servicing solutions increasingly valuable. Strategic partnerships and acquisitions among market participants further fuel market expansion, as they collaborate to offer comprehensive solutions and expand their reach. Creditworthiness is assessed using credit scoring algorithms, alternative data sources, and AI, ensuring lenders mitigate default risk. However, the market faces challenges from open-source loan servicing software, which can offer cost-effective alternatives to proprietary solutions.
As competition intensifies, companies must differentiate themselves through superior functionality, customer service, and integration capabilities to maintain market share. To capitalize on opportunities and navigate challenges effectively, market players should focus on continuous innovation, strategic partnerships, and robust customer support.

What will be the Size of the Loan Servicing Software Market during the forecast period?

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The market continues to evolve, driven by the need for system scalability, regulatory reporting, and enhanced user experiences. Loan servicers seek solutions that seamlessly integrate escrow management, automated payment processing, machine learning, and predictive analytics. Hybrid loan servicing models, which combine on-premise and cloud-based systems, are gaining popularity. Loan portfolio management, loan servicing workflow, and loan origination systems are key areas of focus. Mobile loan servicing and loan servicing consulting are also important, as servicers strive for increased efficiency and improved customer communication management. Risk management, data migration, API integration, and document management are essential components of modern loan servicing solutions.

Default management, foreclosure management, and audit trail are also critical, ensuring regulatory compliance and data integrity. Loan servicing reporting, fraud detection, and loan servicing analytics are crucial for effective decision-making. User experience and loan servicing training are also prioritized, as servicers aim to provide exceptional customer satisfaction. Artificial intelligence and machine learning are transforming loan servicing, enabling predictive analytics and automated loan modification processing. Regulatory reporting and system scalability remain top priorities, as servicers navigate the evolving loan servicing landscape.

How is this Loan Servicing Software Industry segmented?

The loan servicing software industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD million' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.

Application

  Banks
  Credit unions
  Mortgage lenders
  Brokers
  Others


Deployment

  Cloud-based
  On-premises


Component

  Software
  Services


Sector

  Large enterprises
  Small and medium enterprises


Geography

  North America

    US
    Canada


  Europe

    France
    Germany
    Italy
    UK


  APAC

    China
    India
    Japan
    South Korea


  Rest of World (ROW)

By Application Insights

The banks segment is estimated to witness significant growth during the forecast period.

Loan servicing software is a crucial component of loan origination and servicing technologies (LOS) utilized by banks and financial institutions (BFSI). This software streamlines daily operations by enabling BFSI to accept loan applications online through their websites. The convenience of digital applications aligns with customers' preferences for using the Internet and smartphones. LOS solutions offer features such as EMI calculators, loan eligibility ready reckoners, and document checklists, facilitating a seamless application process 24/7. Pre-configured workflows for credit scoring, document checklist, and approvals significantly reduce turnaround time, enhancing operational efficiency by up to 50%. Escrow management, automated payment processing, and loan portfolio management are integral functions of loan servicing software.

Machine learning and predictive analytics optimize risk management, while user experience and document management ensure customer satisfaction. Cloud-based loan servicing and mobile loan servicing cater to the evolving needs of customers. Loan servicing consulting and automation services help institutions optimize their loan servicing pro

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Debt Settlement Market Size 2024-2028

The debt settlement market size is forecast to increase by USD 5.07 billion at a CAGR of 10.3% between 2023 and 2028.

The market is experiencing significant growth due to the increasing trend of consumers seeking relief from mounting credit card debts. One-time debt settlement has gained popularity as an effective solution for individuals looking to reduce their outstanding debt balances. However, the time-consuming nature of negotiations between debtors and creditors poses a challenge for market expansion. Despite this, the market's strategic landscape remains favorable for companies offering debt settlement services. Key drivers include the rising number of consumers struggling with debt, increasing awareness of debt settlement as a viable debt relief option, and the growing preference for affordable and flexible debt repayment plans.
Companies seeking to capitalize on market opportunities should focus on streamlining the negotiation process, leveraging technology to enhance customer experience, and building trust and transparency with clients. Effective operational planning and strategic partnerships with creditors can also help companies navigate the challenges of a competitive and complex market.

What will be the Size of the Debt Settlement Market during the forecast period?

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The market encompasses a range of companies offering financial wellness programs to help consumers manage and reduce their debt. These programs include medical Debt collection, consumer debt relief, and financial education resources. Online financial resources and debt management software are increasingly popular, providing consumers with affordable debt solutions and debt negotiation strategies. However, it's crucial for consumers to be aware of debt settlement scams and their settlement success rates. Debt consolidation loans and financial planning tools are also viable options for responsible debt management. Furthermore, financial literacy education and workshops are essential for consumers to understand debt reduction calculators and credit reporting errors.
Consumer financial protection agencies offer financial counseling services and financial planning advice to promote financial wellness strategies and responsible borrowing. Student loan forgiveness programs are also gaining traction in the market. Overall, the market for debt settlement and financial wellness solutions continues to evolve, with a focus on providing accessible and effective debt relief options for consumers.

How is this Debt Settlement Industry segmented?

The debt settlement industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD million' for the period 2024-2028, as well as historical data from 2018-2022 for the following segments.

Type

  Credit card debt
  Student loan debt
  Medical debt
  Auto loan debt
  Unsecured personal loan debt
  Others


End-user

  Individual
  Enterprise
  Government


Distribution Channel

  Online
  Offline
  Hybrid


Service Type

  Debt Settlement
  Debt Consolidation
  Debt Management Plans
  Credit Counseling


Provider Type

  For-profit Debt Settlement Companies
  Non-profit Credit Counseling Agencies
  Law Firms
  Financial Institutions


Geography

  North America

    US
    Canada


  Europe

    France
    Germany
    Italy
    UK


  Middle East and Africa



  APAC

    China
    India
    Japan
    South Korea


  South America



  Rest of World (ROW)

By Type Insights

The credit card debt segment is estimated to witness significant growth during the forecast period.

The market experiences significant activity due to the escalating credit card debt among consumers. In India, for instance, the rising financial hardships faced by borrowers are evident in the increasing credit card defaults. The latest data indicates that credit card defaults in India reached 1.8% in June 2024, a notable increase from 1.7% six months prior and 1.6% in March 2023. This trend underscores the mounting financial pressures on consumers. The outstanding credit card debt in India mirrors this trend, with approximately USD3.25 billion in outstanding balances as of June 2024, a slight increase from the previous year.

Debt elimination and negotiation strategies, such as debt relief programs and debt consolidation, have become increasingly popular among consumers seeking financial relief. Credit reporting agencies play a crucial role in this process, as they maintain and report consumers' credit histories to lenders. Student loan debt, medical debt, tax debt, and payday loans are other significant contributors to the market. Consumers often turn to debt validation, credit repair, and financial coaching for guidance in managing their debts. Online platforms, mobile apps, and budgeting tools have become