Business Confidence in New Zealand increased to 67.10 points in November from 58.10 points in October of 2025. This dataset provides - New Zealand Business Confidence - actual values, historical data, forecast, chart, statistics, economic calendar and news.

New Zealand Business Outlook Survey: All Industries: Business Confidence Index data was reported at 49.300 Point in Apr 2025. This records a decrease from the previous number of 57.500 Point for Mar 2025. New Zealand Business Outlook Survey: All Industries: Business Confidence Index data is updated monthly, averaging 9.400 Point from Feb 1991 (Median) to Apr 2025, with 380 observations. The data reached an all-time high of 80.900 Point in Feb 1994 and a record low of -70.200 Point in Dec 2022. New Zealand Business Outlook Survey: All Industries: Business Confidence Index data remains active status in CEIC and is reported by ANZ Bank New Zealand. The data is categorized under Global Database’s New Zealand – Table NZ.S008: Business Outlook Survey. [COVID-19-IMPACT]

Business confidence survey in New Zealand, November, 2025 The most recent value is 67.1 points as of November 2025, an increase compared to the previous value of 58.1 points. Historically, the average for New Zealand from February 2018 to November 2025 is -10.45 points. The minimum of -70.2 points was recorded in December 2022, while the maximum of 67.1 points was reached in November 2025. | TheGlobalEconomy.com

New Zealand Business Outlook Survey: Service: Business Confidence Index data was reported at 63.200 Point in Nov 2025. This records an increase from the previous number of 56.600 Point for Oct 2025. New Zealand Business Outlook Survey: Service: Business Confidence Index data is updated monthly, averaging -15.100 Point from Feb 1991 (Median) to Nov 2025, with 387 observations. The data reached an all-time high of 84.000 Point in Feb 1994 and a record low of -66.500 Point in Mar 2020. New Zealand Business Outlook Survey: Service: Business Confidence Index data remains active status in CEIC and is reported by ANZ Bank New Zealand. The data is categorized under Global Database’s New Zealand – Table NZ.S: Business Outlook Survey. [COVID-19-IMPACT]

New Zealand Business Outlook Survey: Construction: Business Confidence Index data was reported at 68.400 Point in Apr 2025. This records an increase from the previous number of 65.100 Point for Mar 2025. New Zealand Business Outlook Survey: Construction: Business Confidence Index data is updated monthly, averaging 11.800 Point from Feb 1991 (Median) to Apr 2025, with 380 observations. The data reached an all-time high of 87.000 Point in Feb 1994 and a record low of -76.900 Point in May 2022. New Zealand Business Outlook Survey: Construction: Business Confidence Index data remains active status in CEIC and is reported by ANZ Bank New Zealand. The data is categorized under Global Database’s New Zealand – Table NZ.S008: Business Outlook Survey. [COVID-19-IMPACT]

The ANZ Business Confidence survey in New Zealand measures the sentiment of businesses regarding economic conditions, including expectations for their own activity and the broader economy.-2025-03-30

Overview with Chart & Report: ANZ Business Confidence reflects the results of a monthly survey of hundreds of New Zealand companies. The ANZ Business Confidence Index provides an estimate of the economic development of for the

New Zealand Business Outlook Survey: Retail: Business Confidence Index data was reported at 74.500 Point in Nov 2025. This records an increase from the previous number of 60.700 Point for Oct 2025. New Zealand Business Outlook Survey: Retail: Business Confidence Index data is updated monthly, averaging -16.900 Point from Feb 1991 (Median) to Nov 2025, with 387 observations. The data reached an all-time high of 77.200 Point in Feb 1994 and a record low of -70.700 Point in Apr 2020. New Zealand Business Outlook Survey: Retail: Business Confidence Index data remains active status in CEIC and is reported by ANZ Bank New Zealand. The data is categorized under Global Database’s New Zealand – Table NZ.S: Business Outlook Survey. [COVID-19-IMPACT]

New Zealand Business Outlook Survey: Manufacturing: Business Confidence Index data was reported at 84.100 Point in Nov 2025. This records an increase from the previous number of 58.500 Point for Oct 2025. New Zealand Business Outlook Survey: Manufacturing: Business Confidence Index data is updated monthly, averaging -19.000 Point from Feb 1991 (Median) to Nov 2025, with 387 observations. The data reached an all-time high of 84.100 Point in Nov 2025 and a record low of -74.500 Point in Dec 2022. New Zealand Business Outlook Survey: Manufacturing: Business Confidence Index data remains active status in CEIC and is reported by ANZ Bank New Zealand. The data is categorized under Global Database’s New Zealand – Table NZ.S: Business Outlook Survey. [COVID-19-IMPACT]

Consumer Confidence in New Zealand decreased to 90.90 points in the third quarter of 2025 from 91.20 points in the second quarter of 2025. This dataset provides the latest reported value for - New Zealand Consumer Confidence - plus previous releases, historical high and low, short-term forecast and long-term prediction, economic calendar, survey consensus and news.

New Zealand Business Outlook Survey: Agricultural: Business Confidence Index data was reported at -62.800 NA in Oct 2018. This records an increase from the previous number of -62.900 NA for Sep 2018. New Zealand Business Outlook Survey: Agricultural: Business Confidence Index data is updated monthly, averaging -11.050 NA from Feb 1991 (Median) to Oct 2018, with 306 observations. The data reached an all-time high of 88.700 NA in Aug 1993 and a record low of -84.800 NA in Dec 2005. New Zealand Business Outlook Survey: Agricultural: Business Confidence Index data remains active status in CEIC and is reported by ANZ Bank New Zealand. The data is categorized under Global Database’s New Zealand – Table NZ.S013: Business Outlook Survey.

企业前景调查：服务业：商业信心指数在11-01-2025达63.200点，相较于10-01-2025的56.600点有所增长。企业前景调查：服务业：商业信心指数数据按月更新，02-01-1991至11-01-2025期间平均值为-15.100点，共387份观测结果。该数据的历史最高值出现于02-01-1994，达84.000点，而历史最低值则出现于03-01-2020，为-66.500点。CEIC提供的企业前景调查：服务业：商业信心指数数据处于定期更新的状态，数据来源于ANZ Bank New Zealand，数据归类于全球数据库的新西兰 – Table NZ.S: Business Outlook Survey。

企业前景调查：所有行业：商业信心指数在11-01-2025达67.100点，相较于10-01-2025的58.100点有所增长。企业前景调查：所有行业：商业信心指数数据按月更新，02-01-1991至11-01-2025期间平均值为-20.500点，共387份观测结果。该数据的历史最高值出现于02-01-1994，达80.900点，而历史最低值则出现于12-01-2022，为-70.200点。CEIC提供的企业前景调查：所有行业：商业信心指数数据处于定期更新的状态，数据来源于ANZ Bank New Zealand，数据归类于全球数据库的新西兰 – Table NZ.S: Business Outlook Survey。

企业前景调查：零售：商业信心指数在11-01-2025达74.500点，相较于10-01-2025的60.700点有所增长。企业前景调查：零售：商业信心指数数据按月更新，02-01-1991至11-01-2025期间平均值为-16.900点，共387份观测结果。该数据的历史最高值出现于02-01-1994，达77.200点，而历史最低值则出现于04-01-2020，为-70.700点。CEIC提供的企业前景调查：零售：商业信心指数数据处于定期更新的状态，数据来源于ANZ Bank New Zealand，数据归类于全球数据库的新西兰 – Table NZ.S: Business Outlook Survey。

The Accounting Services industry is susceptible to wider economic factors influencing demand. Accounting firms derive most of their income from the private sector, so the private sector’s capital expenditure trends significantly impact the industry's performance. Accountants have benefited from private sector capital expenditure growth and the rising number of businesses. The effects of the elevated interest rates and negative consumer sentiment slashed capital expenditure from the private sector in 2024-25, as many companies undertook cost-cutting measures to maintain profit margins. Despite broader economic uncertainty, demand for accounting services has remained robust in recent years. Overall, industry revenue is expected to expand an annualised 2.2% over the five years through 2025-26, to $5.1 billion. This trend includes a 1.3% rise in 2025-26 as business confidence improves. While tax and auditing services represent a steady revenue stream for most accounting firms, technological changes are affecting the industry as basic accounting services become increasingly automated. Many of the larger accounting practices are driving further changes as they seek to create additional revenue streams by providing new value-added services for clients. These services include comprehensive data analytics (as accounting practices move beyond providing traditional data entry), record keeping and basic data analysis. Other accounting firms are working in conjunction with accounting software vendors to allow small business operators to undertake bookkeeping services using mobile devices. These developments have underpinned the industry's operating environment changes and supported growth in profit margins growth in recent years. The industry is on track to continue expanding, supported by rising capital expenditure from the private and public sectors and further advances in business numbers. Technological change will continue to drive industry revenue growth as accounting firms offer more value-added services in the coming years in response to the automation of basic accounting services. Revenue is forecast to climb an annualised 5.4% over the five years through 2030-31 to an estimated $6.6 billion.

企业前景调查：制造业：商业信心指数在04-01-2025达43.500点，相较于03-01-2025的57.400点有所下降。企业前景调查：制造业：商业信心指数数据按月更新，02-01-1991至04-01-2025期间平均值为6.650点，共380份观测结果。该数据的历史最高值出现于02-01-1994，达78.300点，而历史最低值则出现于12-01-2022，为-74.500点。CEIC提供的企业前景调查：制造业：商业信心指数数据处于定期更新的状态，数据来源于ANZ Bank New Zealand，数据归类于全球数据库的新西兰 – Table NZ.S008: Business Outlook Survey。

The Call Centre Operation industry has grappled with mostly dwindling demand over the past few years. Periods of negative business confidence and mounting competition have contributed to industry slumps. Call centre operators have faced intense price competition from call centres in Asia, particularly from the Philippines and India. This intense external competition has forced call centre operators to offer lower prices to remain price-competitive against these overseas firms, significantly lowering the revenue received per client. Moreover, the New Zealand dollar has appreciated in recent years, exacerbating competitive pressure from overseas call centres. Even so, growing online trading activity has also prompted client businesses to augment their internet-based products and services with access to real-time agents over the phone or through web-based chats, supporting demand for call centre operators. Overall, industry revenue is expected to tumble at an annualised 6.2% over the five years through 2025-26, to $191.0 million. This includes an expected slump of 2.9% in 2025-26 as consumer sentiment remains negative and downstream firms continue to invest in in-house capabilities. These factors are also set to hamper call centre operators' profitability. Call centre operators will benefit from improved demand conditions over the coming years. Business confidence is set to improve and remain positive, encouraging more businesses to outsource call centre operations. Most demand growth is set to stem from client businesses increasing the extent to which they engage with their customers via digital channels. The volume of digital interactions handled by call centre operators is likely to overtake voice interactions over the coming years. Even so, competition from international call centre operators will remain high despite New Zealanders preferring to speak with local agents. Overall, industry revenue is forecast to strengthen at an annualised 2.8% over the five years through 2030-31, to reach $219.7 million.

企业前景调查：建筑业：商业信心指数在11-01-2025达63.300点，相较于10-01-2025的60.400点有所增长。企业前景调查：建筑业：商业信心指数数据按月更新，02-01-1991至11-01-2025期间平均值为-6.900点，共387份观测结果。该数据的历史最高值出现于02-01-1994，达87.000点，而历史最低值则出现于05-01-2022，为-76.900点。CEIC提供的企业前景调查：建筑业：商业信心指数数据处于定期更新的状态，数据来源于ANZ Bank New Zealand，数据归类于全球数据库的新西兰 – Table NZ.S: Business Outlook Survey。

The ANZ Business Confidence survey in New Zealand measures the sentiment of businesses regarding economic conditions, including expectations for their own activity and the broader economy.

The industry is navigating a complex environment marked by rising unemployment, persistent skill shortages and shifting employer behaviours. The unemployment rate is expected to peak at 5.5% by mid-2025, intensifying competition among jobseekers and overwhelming agencies with record application volumes. Meanwhile, the ongoing ‘brain drain’ of skilled professionals to Australia has deepened local talent shortages, particularly in high-demand sectors like IT, healthcare and engineering. Facing economic uncertainty, employers have delayed hiring decisions or offered lower salaries, squeezing agencies’ revenue and pushing candidates into less desirable roles. The industry is experiencing a structural shift, with temporary and contract roles constituting more than 80% of placements, reflecting employers’ preference for workforce flexibility amid ongoing volatility. This has forced agencies to rapidly adapt, investing in AI-driven applicant tracking systems and automation to maintain efficiency and relevance. However, rising operational costs, increased regulatory complexity and intensified competition – especially among small and mid-size companies – have compressed profit. In response, agencies are specialising in niche markets, offering value-added services and prioritising skills-based hiring, employer branding and digital innovation to differentiate themselves and deliver value in a crowded landscape. Revenue is expected to climb at an annualised 2.9% over the five years through 2025-26 to $3.0 billion. This includes an anticipated drop of 3.3% in 2025-26 as intensifying competition and ongoing talent shortages limit agencies’ ability to convert demand into placements, prolonging hiring cycles. In the coming years, the industry is set to improve alongside New Zealand’s projected economic recovery, supported by easing inflation, lower borrowing costs and a rebound in business confidence. As the Reserve Bank of New Zealand adopts a more expansionary monetary policy, businesses are projected to increase investment in personnel, driving up demand for recruitment services. The total labour force is set to expand, broadening the client base for agencies and intensifying competition for top talent. Digital transformation will accelerate, with AI-powered platforms, remote recruitment tools and niche job boards becoming central to hiring strategies. Persistent skill shortages will continue to drive competition, but government reforms, like streamlined immigration pathways and investment in vocational training, will provide new avenues for talent acquisition and workforce development. Agencies that leverage these opportunities will thrive in a more dynamic, tech-enabled, globally connected employment landscape. Industry revenue is forecast to expand at an annualised 4.0% over the five years through 2030-31 to reach $3.7 billion. This rise is set to support growth in industry employment and enterprise numbers.