The share of bank account holders who processed banking matters via online banking (PC or laptop) decreased notably in Germany between 2019 and 2025. According to Statista's Consumer Insights, the share of bank account holders who processed banking affairs via PC or laptop dropped from ** percent in 2019 to ** percent in the third quarter of 2025. With the decreasing usage of online banking, mobile banking emerged as the primary method to process banking affairs in Germany.

The penetration rate of online banking in the U.S. increased significantly between 2019 and 2024. According to Statista, in 2024, over ** percent of the population used online banking. Statista estimates that the penetration rate will increase further in the coming years, exceeding ** percent in 2029.

The online banking penetration rate in Japan was forecast to continuously increase between 2024 and 2029 by in total 10.7 percentage points. After the fifteenth consecutive increasing year, the online banking penetration is estimated to reach 58.96 percent and therefore a new peak in 2029. Notably, the online banking penetration rate of was continuously increasing over the past years.Shown is the estimated percentage of the total population in a given region or country, which makes use of online banking.The shown data are an excerpt of Statista's Key Market Indicators (KMI). The KMI are a collection of primary and secondary indicators on the macro-economic, demographic and technological environment in up to 150 countries and regions worldwide. All indicators are sourced from international and national statistical offices, trade associations and the trade press and they are processed to generate comparable data sets (see supplementary notes under details for more information).Find more key insights for the online banking penetration rate in countries like South Korea and China.

Mobile banking increased in popularity in recent years, with more and more bank customers using mobile banking as their primary method to access their bank accounts. In the United States, the share of banked households using mobile banking as their primary access method reached **** percent in 2023. When looking at mobile banking usage among different age groups, younger households used mobile banking more than older ones. Approximately **** percent of banked households whose reference person was between 15 and 24-year-old were using mobile banking as their primary method to access bank accounts, compared to only **** percent of households aged 65 years and older.

The gender dynamics of online banking usage in France show an interesting shift in recent years. Historically, women maintained a slight edge in adoption rates from 2016 to 2023. However, 2024 marked a reversal in this pattern, with men taking the lead for the first time. Male users reached a penetration rate of ***** percent, while female users followed closely at ***** percent. Both genders demonstrated consistent growth in online banking adoption over the past decade, though the gap between them remained relatively narrow throughout.

In 2024, ** percent of residents used the internet for banking and financial transactions in Singapore. This figure indicated an increase from the previous year, when ** percent of residents used the internet for banking and financial transactions.

This statistic shows the share of population using digital banking in the United States from 2018 to 2022. In 2018, about ** percent of Americans used digital banking, which is set to rise to **** percent by 2022.

Online banking penetration in Ireland almost doubled in the last decade. In 2024, the penetration rate exceeded 86 percent, up from 48.11 percent in 2014. In Europe, online banking penetration is relatively high, with Scandinavian countries such as Norway and Denmark having the highest penetration rate.

This statistic gives information on the development of online banking customers in the United States from the fourther quarter of 2004 to the first quarter of 2011. In the first quarter of 2011, **** million U.S. customers used online banking services.

The statistic depicts the digital banking usage in Germany as of June 2014, by age group. It was found that ** percent of the surveyed internet users from the 14-29 age group handled their bank accounts online.

As of 2024, people between 25 and 34 years of age had the highest penetration of online banking in Portugal, as ** percent of people in the age group used this service. People between 65 and 74 years, with a share of ** percent, were the least drawn to online banking.

Nubank reached a significant milestone in May 2024, surpassing 100 million customers and solidifying its position as the leading neobank in Latin America. The Brazilian digital bank far outpaced its competitors, with PicPay following at ** million users and Banco Inter at ** million. Neon and C6 Bank rounded out the top five, each with approximately ** million users in 2024.

As of September 2020, Banco Azteca reported a total of **** million digital users in Mexico, while the number of digital banking users of Citibanamex added up to *** million. In 2019, the number of mobile banking services offered in the North American country grew by ** percent.

Mobile banking usage increased notably between 2019 and 2025 among bank account holders in Austria. According to Statista's Consumer Insights, the share of respondents who processed banking affairs via smartphone or tablet increased from 45 percent in 2019 to 60 percent in the first quarter of 2025, making it the primary method to process banking affairs in the country.

This statistic displays the results of a survey on the share of individuals who use online banking in Belgium as of **********, by frequency. During the survey period, it was found that ** percent of the Belgian respondents reported using online banking *** or ***** times a week.

This statistic illustrates the share of consumers that have used online banking in the past three months in the United Kingdom, by family financial status. It can be seen that **** percent of 'starting out' consumers did not use online banking at that time.

In 2024, nearly ** percent of respondents used online banking in Poland, a decrease compared to the previous year.

In 2024, individuals living in Irish cities had the highest online banking adoption rate, with a penetration rate exceeding ** percent. Conversely, towns and suburbs recorded the lowest rate at ***** percent, while rural areas maintained a much stronger presence with around ***** percent of residents using online banking services, showing significant growth from previous years.

The online banking penetration rate in India was forecast to continuously increase between 2024 and 2029 by in total **** percentage points. After the fifteenth consecutive increasing year, the online banking penetration is estimated to reach ***** percent and therefore a new peak in 2029. Notably, the online banking penetration rate of was continuously increasing over the past years.Shown is the estimated percentage of the total population in a given region or country, which makes use of online banking.The shown data are an excerpt of Statista's Key Market Indicators (KMI). The KMI are a collection of primary and secondary indicators on the macro-economic, demographic and technological environment in up to *** countries and regions worldwide. All indicators are sourced from international and national statistical offices, trade associations and the trade press and they are processed to generate comparable data sets (see supplementary notes under details for more information).Find more key insights for the online banking penetration rate in countries like Pakistan and Bangladesh.

WeBank, the Chinese digital bank, dominated the neobank market in 2024 with an unprecedented *** million customers at the end of 2023. The bank's robust growth extended to its financial performance, with WeBank's profits exceeding ** billion Chinese yuans in 2023. Rakuten followed in second place with ***** million customers as of September 2024. Nubank secured the third position, crossing the *** million customer mark in December 2024. In the European market, Revolut led with ** million customers by the end of 2024.