In 2021, Google's share of online reviews increased to 71 percent, up from 67 percent in 2020, indicating a rise in willingness from consumers to share their experiences and opinions online. Overall, Google is the platform and search engine on which most consumers leave reviews for local businesses.

In 2021, many online shoppers in the United Kingdom (UK) considered what previous buyers had to say about products before purchasing the items themselves. Approximately **** in *** UK consumers stated they would check online reviews before buying from a particular business. Even more shoppers said they often avoid enterprises with a rating lower than four.

This statistic presents the share of people in Europe that post online reviews after vacation trips. According to the 2019 survey, holidaymakers were most likely to write a review of the hotel they stayed in (62 percent). People were least likely to write a review about the airline they used during their trip.

This dataset contains 2 sets of data files that was used in studying genderbias in the evaluation and use of consumer online reviews. AmazonData.csv is data extracted from the Amazon site. YelpData.csv is data from the Yelp site.

In 2022, almost *** in *** consumers in the United States reported always reading ratings and reviews when they shopped online for clothing. In contrast, only ***** percent of survey respondents reported doing so on an occasional basis, indicating that ratings and reviews are an important purchase criterion for online apparel shoppers.

Context

This Dataset is an updated version of the Amazon review dataset released in 2014. As in the previous version, this dataset includes reviews (ratings, text, helpfulness votes), product metadata (descriptions, category information, price, brand, and image features), and links (also viewed/also bought graphs). In addition, this version provides the following features:

• More reviews:

  • The total number of reviews is 233.1 million (142.8 million in 2014).

• New reviews:

  • Current data includes reviews in the range May 1996 - Oct 2018.

• Metadata: - We have added transaction metadata for each review shown on the review page.

  • Added more detailed metadata of the product landing page.

Acknowledgements

If you publish articles based on this dataset, please cite the following paper:

• Jianmo Ni, Jiacheng Li, Julian McAuley. Justifying recommendations using distantly-labeled reviews and fined-grained aspects. EMNLP, 2019.

OpenWeb Ninja's Product Data API provides Product Data, Product Reviews Data, Product Offers, sourced in real-time from Google Shopping - the largest product listings aggregate on the web, listing products from all publicly available e-commerce sites (Amazon, eBay, Walmart + many others).

The API covers more than 35 billion Product Data Listings, including Product Reviews and Product Offers across the web. The API provides over 40 product data points including prices, rating and reviews insights, product details and specs, typical price ranges, and more.

OpenWeb Ninja's Product Data common use cases: - Price Optimization & Price Comparison - Market Research & Competitive Analysis - Product Research & Trend Analysis - Customer Reviews Analysis

OpenWeb Ninja's Product Data Stats & Capabilities: - 35B+ Product Listings - 40+ data points per job listing - Global aggregate - Search by keyword or GTIN/EAN

You can analyze the Yelp's data the OpenWeb Ninja API provides to gain insights into the business world. This includes looking at market trends, identifying popular business categories, reading customer reviews and ratings, and understanding the factors that contribute to business success or failure.

The dataset includes all key business listings data & consumer review data:

Business Type, Description, Categories, Location, Consumer Review Data, Review Rating, Review Reactions, Review Author Information, Licenses, Highlights, and more!

The dataset is from a B2C e-commerce platform in China, with massive product negative reviews of four representative sectors including Computers, Phone&Accessories, Gifts&Flowers and Clothing.Here the negative reviews are defined as the reviews with scores 1. After the raw data was collected, deduplication, user anonymization & categorization and text classification was employed to process the raw data. The data contains fields of id for comment, anonymous id for user, review text, timestamp of the posting, negative reason label and user level.

The dataset contains four JSON files, with each file titled by the corresponding sector name.In each JSON file, each line represents a record of a negative review from this sector, in which the filed ‘id’ is the unique code we created for reviews, the filed ‘userID’ is the unique code we created for users, the field ‘userLevel’ is the user’s level in the platform, the field ‘creationTime’ is the timestamp a review was posted, the filed ‘content’ is the review text in Chinese and the field ‘label’ represent why the consumers post the negative reviews, in which 0 for Logistic, 1 for Product function, 2 for Consumer Service and 3 for False Marketing.

The dataset comes from our paper:

Sun M, Zhao J. Behavioral Patterns beyond Posting Negative Reviews Online: An Empirical View. Journal of Theoretical and Applied Electronic Commerce Research. 2022; 17(3):949-983. https://doi.org/10.3390/jtaer17030049

If it is helpful, please cite the paper.

This work was supported by NSFC (Grant No. 71871006).

The global Consumer Ratings and Reviews Platform market is experiencing robust growth, driven by the increasing reliance of consumers on online reviews before making purchasing decisions and businesses' need to understand and manage their online reputation. The market, estimated at $15 billion in 2025, is projected to exhibit a Compound Annual Growth Rate (CAGR) of 15% from 2025 to 2033, reaching an estimated $45 billion by 2033. This expansion is fueled by several key trends, including the rise of e-commerce, the increasing adoption of social media, and the growing demand for transparency and authenticity from brands. Businesses across various sectors, including retail, logistics, and healthcare, are actively investing in these platforms to enhance customer engagement, improve brand perception, and drive sales. The cloud-based segment holds a significant market share due to its scalability, flexibility, and cost-effectiveness. Geographic expansion is also a prominent factor, with North America currently dominating the market, followed by Europe and Asia-Pacific. However, emerging markets in Asia-Pacific and the Middle East & Africa present lucrative opportunities for future growth. Competitive intensity is high, with numerous established players and new entrants vying for market share. The market's future trajectory will be shaped by factors such as the evolving landscape of online reviews, the integration of AI-powered sentiment analysis, and the growing emphasis on data privacy and security. While the market is flourishing, challenges remain. The increasing sophistication of fake reviews presents a significant threat to the credibility of these platforms, necessitating robust verification mechanisms. Furthermore, regulatory scrutiny around data privacy and consumer protection is intensifying, requiring platform providers to comply with evolving legal frameworks. Despite these challenges, the long-term outlook for the Consumer Ratings and Reviews Platform market remains positive, driven by the enduring importance of consumer feedback and the continuous innovation within the sector. The diverse applications across multiple industry verticals will fuel this growth, with increasing adoption in emerging markets contributing to this expansion in the coming years.

The Booking.com Reviews Dataset is a comprehensive collection of user-generated reviews for hotels, hostels, bed & breakfasts, and other accommodations listed on Booking.com. This dataset provides detailed information on customer reviews, including ratings, review text, review dates, customer demographics, and more. It is a valuable resource for analyzing customer sentiment, service quality, and overall guest experiences across different types of accommodations worldwide.

Key Features:

• Review Data: Includes detailed customer reviews with both positive and negative feedback, providing insights into customer experiences and satisfaction levels.
• Ratings: Features individual ratings for various aspects of the accommodations, such as cleanliness, location, service, value for money, and overall satisfaction.
• Review Dates: Provides the dates of each review, enabling trend analysis over time.
• Accommodation Details: Includes information about the accommodations being reviewed, such as name and location.
• Language Support: Reviews are available in multiple languages, reflecting the diverse user base of Booking.com.

Use Cases:

• Sentiment Analysis: Ideal for businesses and researchers conducting sentiment analysis to understand customer opinions and trends in the hospitality industry.
• Market Research: Useful for market research and competitive analysis, identifying strengths and weaknesses of different accommodation types and regions.
• Machine Learning: Beneficial for developing machine learning models for natural language processing, sentiment classification, and recommendation systems.
• Customer Experience Improvement: Helps hotel managers and owners understand customer feedback to improve services and guest experiences.
• Academic Research: Suitable for academic research in hospitality management, consumer behavior, data science, and artificial intelligence.

Dataset Format:

The dataset is available in CSV format making it easy to use for data analysis, machine learning, and application development.

Access 3 million+ US hotel reviews — submit your request today.

A November 2021 survey of online users in the United States found that 81 percent of respondents had used Google as a tool to evaluate local businesses in the past 12 months. Yelp was ranked second with over half of respondents using the review platform for such purpose.

Access our Trustpilot Reviews Data in CSV Format, offering a comprehensive collection of customer reviews from Trustpilot.

This dataset includes detailed reviews, ratings, and feedback across various industries and businesses. Available in a convenient CSV format, it is ideal for market research, sentiment analysis, and competitive benchmarking.

Leverage this data to gain insights into customer satisfaction, identify trends, and enhance your business strategies. Whether you're analyzing consumer sentiment or conducting competitive analysis, this dataset provides valuable information to support your needs.

Historical Dataset of D60 Online School is provided by PublicSchoolReview and contain statistics on metrics:Total Students Trends Over Years (2022-2023),Total Classroom Teachers Trends Over Years (2022-2023),Distribution of Students By Grade Trends,Student-Teacher Ratio Comparison Over Years (2022-2023),Hispanic Student Percentage Comparison Over Years (2022-2023),White Student Percentage Comparison Over Years (2022-2023),Two or More Races Student Percentage Comparison Over Years (2022-2023),Diversity Score Comparison Over Years (2022-2023)

The dataset consists of Likert scale survey data from 300 respondents, measuring the relationships between Online Reviews (OL), Brand Credibility (BC), and Purchase Intention (PI) in the context of OEM products. Respondents rated their agreement on these constructs on a scale from 1 to 5.

IntroductionThroughout the COVID-19 pandemic, many patients have sought medical advice on online medical platforms. Review data have become an essential reference point for supporting users in selecting doctors. As the research object, this study considered Haodf.com, a well-known e-consultation website in China.MethodsThis study examines the topics and sentimental change rules of user review texts from a temporal perspective. We also compared the topics and sentimental change characteristics of user review texts before and after the COVID-19 pandemic. First, 323,519 review data points about 2,122 doctors on Haodf.com were crawled using Python from 2017 to 2022. Subsequently, we employed the latent Dirichlet allocation method to cluster topics and the ROST content mining software to analyze user sentiments. Second, according to the results of the perplexity calculation, we divided text data into five topics: diagnosis and treatment attitude, medical skills and ethics, treatment effect, treatment scheme, and treatment process. Finally, we identified the most important topics and their trends over time.ResultsUsers primarily focused on diagnosis and treatment attitude, with medical skills and ethics being the second-most important topic among users. As time progressed, the attention paid by users to diagnosis and treatment attitude increased—especially during the COVID-19 outbreak in 2020, when attention to diagnosis and treatment attitude increased significantly. User attention to the topic of medical skills and ethics began to decline during the COVID-19 outbreak, while attention to treatment effect and scheme generally showed a downward trend from 2017 to 2022. User attention to the treatment process exhibited a declining tendency before the COVID-19 outbreak, but increased after. Regarding sentiment analysis, most users exhibited a high degree of satisfaction for online medical services. However, positive user sentiments showed a downward trend over time, especially after the COVID-19 outbreak.DiscussionThis study has reference value for assisting user choice regarding medical treatment, decision-making by doctors, and online medical platform design.

Fast and Reliable real-time API access to Product Data with 35B+ Product Listings, including extensive Product Details, Product Reviews Data, all Product Offers, and more, from Google Shopping - the largest product aggregate on the web.

In 2023, more than *** in *** consumers from the United States reported that they always read reviews when shopping for beauty products online. Additionally, **** percent reported that they sometimes consult online reviews.

This is dataset for customer online reviews of upper limb rehabilitation devices.

Historical Dataset of Ilead Online is provided by PublicSchoolReview and contain statistics on metrics:Total Students Trends Over Years (2019-2023),Total Classroom Teachers Trends Over Years (2019-2023),Distribution of Students By Grade Trends,Student-Teacher Ratio Comparison Over Years (2019-2023),Asian Student Percentage Comparison Over Years (2019-2023),Hispanic Student Percentage Comparison Over Years (2019-2023),Black Student Percentage Comparison Over Years (2019-2023),White Student Percentage Comparison Over Years (2019-2023),Two or More Races Student Percentage Comparison Over Years (2019-2023),Diversity Score Comparison Over Years (2019-2023),Free Lunch Eligibility Comparison Over Years (2019-2023),Reduced-Price Lunch Eligibility Comparison Over Years (2019-2023),Reading and Language Arts Proficiency Comparison Over Years (2019-2022),Math Proficiency Comparison Over Years (2019-2022),Science Proficiency Comparison Over Years (2021-2022),Overall School Rank Trends Over Years (2019-2022),Graduation Rate Comparison Over Years (2019-2022)